NSA - EnquiryAccess

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					Network Services Application

User Guide – Enquiry Access




Information Technology Services
Contents
1      Introduction .................................................................................................................. 3
    1.1      Accessing the Network Services Application ...................................................................................... 3

2      Searching for Registration and Outlet Information ..................................................... 4
    2.1      Searching for Registrations ................................................................................................................. 4
    2.2      Outlets Enquiry ................................................................................................................................ 6
    2.3      Ethernet Manufacturers ..................................................................................................................... 8

3      Extras ............................................................................................................................ 9
    3.1      Access Short Cuts ............................................................................................................................. 9




Document History

    Date                Version            Updated/Created by Comments
    22.02.2010          0.1                E Peachey
    29.04.2010          0.2                N. Walmsley
    13.05.2010          1.0                N. Walmsley




Network Admin Guide                                                  Page 2 of 9                                         16 February 2012 18:36
1 Introduction
The Network Services application is used to manage information and processes relating to devices
(computers, printers, smart phones, etc.) and outlets connected to the University network.

This document describes the functionality available to those with Enquiry level access – you can search
and view the information, but not alter it or enter new details.

For those with the next level (Update) of access, you can also use it to enter and update registration
information for devices on the University network. A separate document (**) describes that functionality.

To obtain or change your level of access to Network Admin, please contact the HelpDesk. Your request
will need to be authorised by your Head of Department, Department Manager or Department IT Support
person.



1.1 Accessing the Network Services Application
Follow these steps to access the Network Services application:
1. Go to the “Information for Otago Staff” page on the University of Otago website:
   www.otago.ac.nz/staff
2. Click on the “ITS Corporate Applications” link under ONLINE APPS (top right hand side).
3. Log in with your University username and password and press Enter or click on the login button.




Figure 1: Logging in to ITS Corporate Applications

4. You will see a list of available applications. Click on “Network Services”.

Note: See section 4.1 Access Short Cuts for quick ways to get to the Network Services application




Network Admin Guide                            Page 3 of 9                  16 February 2012 18:36
2 Searching for Registration and Outlet
     Information

How to find out what information is held about registered devices and/or outlets on the University
network.



2.1 Searching for Registrations
Click on the Search Registrations link to start a search for a device registered on the University network.




Figure 2: Search Registrations enquiry


Search criteria available are:
 Criterion               How it’s used
 Computer                Matches the text you enter against DNS names, registration
                         descriptions and DHCP Options.
 IP Address              A simple ‘contains’ search against IP Addresses. For example, a search
                         for ‘62.56’ will find all registrations with IP addresses containing ’62.56’
                         like ‘139.80.62.56’ and ‘139.80.162.56’.
 Ethernet Address        A simple search of Ethernet addresses. For example, search for
                         ‘123456’ will find registrations with Ethernet addresses containing
                         ‘123456’.
 Account Code            A simple search for registrations with account codes containing the
                         value you enter. For example, a search for ‘tkd24’ will find registrations
                         belonging to account code ‘GL10TKD24’.
 Access Category         Finds registrations which use access categories with descriptions
                         containing the words you enter. For example, ‘ftp telnet’ will find
                         registrations using an access category with a description like ‘FTP, FTP
                         other ports, Telnet, SSH Server’.
 Access Group            Finds registrations belonging to access groups that contain the text you
                         provide. For example, a search for ‘its’ will show registrations belonging
                         to ‘its’, ‘its-ats’, etc.


Enter your search criteria and press the Enter key or click on the Search button. For example a search on
account code tjc01:




Network Admin Guide                           Page 4 of 9                      16 February 2012 18:36
Figure 3: Example Network Registration Search results

Search results fields are:
 Field Name                   Notes
 Computer                     Fully qualified DNS name for the computer.
 IP Address                   The IP address of the device.
 Description                  The description of the device recorded at registration.
 Ethernet Address             The Ethernet Address.
 Account                      Account code.
 Account Description          From Finance One.
 Access Group                 This is assigned to the computer by the Networking Services
                              Group as part of managing groups of devices.
 Access Categories            Description of the types of access permitted.
 Outlet                       A list of outlets to which this computer has been connected. This
                              may not show the current outlet if the computer has moved
                              recently. It will not show outlets that have had a different
                              computer attached since this one was attached.

                              You can click on the outlet code shown to see more details of the
                              outlet.
 DHCP Options                 A list of DHCP Options for this computer
 Aliases                      A list of aliases for this computer.

You can click on the link(s) in the Outlet column to see details of the outlet. For example:




Figure 4: Outlets pop-up from the Search Registrations enquiry




Network Admin Guide                            Page 5 of 9                  16 February 2012 18:36
2.2 Outlets Enquiry
Click on the Search Outlets link to start a search for a wired outlet on the University network.




Figure 5: Search Outlets enquiry.


Search Criteria available are:
 Criterion              How it’s used
 Outlet                 A simple search against outlet codes. For example, a search for ‘zu5’
                        will match outlets ZU5, ZU50, ZU51, etc.
 Outlet description Searches for outlets with descriptions containing all the words in the
                        search field. For example, ‘g smith’ would match outlets with
                        descriptions like ‘john smith’, ‘ Smithells Gym’, etc.
 Account code           A simple ‘contains’ search against account codes associated with the
                        outlet. For example, a search for ‘tkd24’ will find outlets charged to
                        account code ‘GL10TKD24’.
 DNS Name               A simple search of DNS names. For example, a search for ‘chris’ will
                        find outlets used by devices with DNS names containing ‘chris’.
 Ethernet Address       A simple search of Ethernet addresses. For example, search for
                        ‘123456’ will find outlets used by devices with Ethernet addresses
                        containing ‘123456’.
 Room                   Searches for outlets with room descriptions containing all the words in
                        the search field. For example, ‘4th floor clinic’ would match outlets
                        with room descriptions like ‘4th floor south west clinic’, ‘4th floor
                        north east clinic’, etc.
 Building               Searches for outlets with location descriptions containing all the words
                        in the search field. For example, ‘psych 2’ would match outlets with
                        location descriptions like ‘Psychology 2A’, ‘Psychiatry 123’, etc.

Enter your search criteria and press the Enter key or click on the Search button. For example a search on
outlet details “aa21”:




Network Admin Guide                         Page 6 of 9                     16 February 2012 18:36
Figure 6: Example Network Outlet Search result.


Search results fields are:
   Field Name                Notes
   Outlet                    A unique code for the outlet.
   Activated                 Indicates whether the outlet is activated or not.
   Building                   This is derived from the cabinet code of the outlet.
   Room                      From the network outlet record.
   Outlet Description        From the network outlet record.
   Account                   This is the account to be charged for the outlet.
   Account Description       From Finance One.
   DNS Name                  The DNS name of the computer that was last connected to the
                             outlet.
   E/N Address               This is the Ethernet address of the device last connected to the
                             outlet. It does not necessarily indicate that that device is still
                             connected to the outlet.

                             You can click on this field and the system will bring up a window
                             showing the registration(s) for the Ethernet address (see below).
   Mbps                      The last known speed of the connection in Megabits per second.
   VLAN Name                 The user-friendly VLAN Name. May be blank.

You can click on the link in E/N Address column and the system will display the registration details in a
pop up window. If the Ethernet address has multiple registrations then you will see them all in the pop
up window.




Network Admin Guide                           Page 7 of 9                     16 February 2012 18:36
Figure 7: Outlets enquiry - Registration pop-up window for Ethernet address


Clicking on the link in the DNS Name column will bring up the registration details for that computer.
The details shown are the same as clicking on the E/N column – expect only one registration will be
shown.



2.3 Ethernet Manufacturers
This option lists all the six digit Ethernet manufacturer codes (the IEEE OUI code) in the system
together with the number of registered Ethernet addresses for each code.

Click on the Ethernet Manufacturers link to generate the list. For example:




Figure 8: Ethernet Manufacturers enquiry

The list also shows manufacturer codes that are used on registrations but have not been set up in the
system. Such codes will have ‘- Unknown Manufacturer -’ shown in red in the Manufacturer column (see
example above).

Hint: to see all these together, sort the report by clicking the Manufacturer column heading.



Network Admin Guide                            Page 8 of 9                    16 February 2012 18:36
3 Extras

3.1 Access Short Cuts
If you make frequent use of the Network Services application you may find bookmarking the following
URLs useful:
      To go direct to the Network Services application:
        https://corpsys.otago.ac.nz/pls/htmldb/f?p=159
      To go direct to the Network Services application and initiate a registration search using the
        Computer field (see section 2.1):
https://corpsys.otago.ac.nz/pls/htmldb/f?p=159:SEARCH_REGISTRATIONS:92635747140314::NO:
RP:P9340_DNS_NAME:<searchtext>
        For example:
        https://corpsys.otago.ac.nz/pls/htmldb/f?p=159:SEARCH_REGISTRATIONS:926357471403
14::NO:RP:P9340_DNS_NAME:helpdesk

gives the following results:




Figure 9: Example search results using search text as part of the URL


Note: You will be prompted to log into the Network Services application if your last access was over two
hours ago.




Network Admin Guide                            Page 9 of 9                16 February 2012 18:36

				
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