ACE National

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                 Objectives
For employees to:
• Gain and share information on what it is to be a
  carer
• Be fully aware of their options in combining work
  with their caring role
• Know how to make an effective request to
  change working arrangements
• Learn about employment and other legislative
  rights and support for carers
• Consider their own personal work-life balance

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               Introductions
Working in pairs:
• Introduce yourself to your partner, giving your
  name, current caring responsibilities and what
  would make the biggest difference to your life
  right now.
• Allow 2 minutes each way
• Be prepared to introduce your partner to the
  group
• Respect confidentiality!

                                                    3
           Carer Definition

Carers look after family, partners or friends
 in need of help because they are ill, frail or
              have a disability.

      The care they provide is unpaid

          (Definition used by: Carers UK)


                                              4
                    Carer Strategy
                    Development


 Government’s                        Growth in
National Strategy                    employer
   For Carers                        recognition
www.carers.gov.uk                    of issue

                        Changing
                      demographics
                          means
                       many more
                         working
                          carers
                                                   5
         Working Carers Count
• There are 5.8 million carers in Britain and by 2032 this
  could increase by 50% to 9.1 million

• 6 out of 10 carers providing substantial care give up
  work

• Carers save the economy £57 billion each year in health
  and social care costs – the equivalent of a second NHS

• 3 million carers in the UK combine work and care

• Working carers develop additional skills which add value
  to their contribution at work

                                                             6
               Letting Go
• Do not expect to have all the answers

• Do not expect to be in control all the time

• Give yourself permission to be out of
  control sometimes


                                                7
       Words of Wisdom
Grant me
• The serenity to accept the things I
  cannot change
• The courage to change the things I can
• And the wisdom to know the difference



                                           8
    Formal Policies and Practices to
       Support Working Carers
• Right to emergency leave
• Right to request flexible working
• Flexible working options
• Flexible leave arrangements
• Flexible benefits
• Other measures
                                       9
         Culture Matters Too
• A flexible attitude to how work gets done
• Supportive teams and colleagues
• An ‘open door’ approach to talking about issues
  and tackling them
• Clear values from the top that help to ensure
  consistency in how people are managed around
  work-life issues such as being a carer
• Carer networks or other support mechanisms
  relevant to the size of organisation

                                                10
       Changing Working Hours
Think about:
• Change of working hours or leave requested (try
  more than one option)
• Suggestions for minimising impact on business
  and team members
• Communication plan
• Benefits/impact on team/operations/individual


                                                  11
            Tips for Making it Work
• Flexibility works two ways; give-and-take matter
• Set clear goals and targets
• Agree as a team how to manage customer
  expectations
• Good team communication is essential
• Be creative about problem solving
• Have a back up plan for emergencies, at work and at
  home
• Have a trial period and be willing to experiment
• Share and learn from colleagues

                                                        12
        Other Considerations

• Consider appropriate options to suit
  operational needs – there are no one-
  size-fits-all solutions

• Overarching guidelines should help to
  ensure consistency of approach –
  whoever your manager is

                                          13
              Care Needs
• Where?
• At home or residential
• Full or part time?
• Living with you
• Residential care
• Private care services

                           14
               Exercise
• Working in pairs, discuss what two things
  would give you the support you need as a
  carer right now

• Be prepared to share back to the group



                                              15
           Support for Carers
•   Friends and family
•   Local specialised networks
•   Local authority assistance
•   Financial help and direct payments
•   Grants and equipment etc
•   Training (in lifting techniques etc)
•   Respite care

                                           16
     Practical Considerations

• Paperwork and finance

• Power of attorney

• Who is in charge (key workers etc)

• Whose decision is it anyway


                                       17
          Self Care Summary
• Do not shoulder all the burden
• Share concerns with other family members
• Plan regular reviews
• Use local carer support groups
• Find a sympathetic professional
• Think about things that you can delegate
• Keep a file handy of people or organisations that
  can help – don’t rely on memory alone
• Don’t be a martyr
• Keep in touch with friends and fun

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