South Central Outreach Librarians
Minutes of Meeting held at the Knowledge Centre, JR Old Rd Campus, Oxford
Wednesday 1 July 2009
Claira Bannon, Clinical Support Librarian, Winchester (Chair);
Richard Comley, Outreach Librarian, OBMH, (Secretary); Darrel Mason,
Clinical Outreach Librarian, Portsmouth Hospitals; Fran Lamousse, Clinical
Support Librarian, Portsmouth Hospitals; Kath Osborn, Mental Health
Librarian, Prospect Park Hospital, Reading; Liz Callow, Outreach Librarian, JR
Hospital, Oxford; Sarah Pallot, Head, Heatherwood & Wexham Park
Knowledge Services; Mark Bryant, Outreach Librarian, Ridgeway Trust.
Apologies: Received from Rachel Coton and Natalie Gabe
1 a) Prior to getting into the Agenda, there was some discussion
about how new joiners to our respective organisations get to
hear about our library services, prompted by a question from
Most get a stand at the Induction event – library staff use
this to approach people and promote services.
At OBMH, there is a ten-minute slot in the Induction
At Portsmouth, there is a compulsory online library
services induction, which new employees undertake at
the Library computers (see picture in “Swimming Pool”,
2 Minutes of Previous Meeting – accepted.
The student support materials have not yet appeared on the
NESC site, and Claira will chase this up.
Fran will circulate her session on E-books.
3 NHS Evidence
Fran has done a 2-page handout on this.
The general opinion is that so far it is not much changed from
NLH – it is simply NLH in new colours and re-badged.
Some discussion on the filters, which vary in usefulness, but
4 Training Liaisons
Discussion of the ways in which contacts had been built up
through meeting people in various forums and then following
i. Mark is developing a Training Needs Analysis in his
Trust; he has also developed an information needs
questionnaire and a current contents service, which now
has approximately 130 recipients.
ii. For Claira and Richard, being in the same premises as
the Education and Learning teams meant that they have
easily developed contacts and been used by these
iii. Claira and Sarah Pallot have both worked with GP
iv. Sarah Pallot and Fran have been involved with liaison
Page 2 of 2 SCOL minutes 1st April 2009
between their Trusts and universities.
v. Fran has worked with return-to-practice nurses
vi. Richard made useful contacts on a Trust research-and-
vii. Conferences have also proved a useful source of
contacts for many group members – useful to find
creative ways of gaining access if you have not been
viii. Having free materials to give away encourages interest.
Claira has done this just in the cafeteria of the hospital
where she works.
Creating a Search 2.0 facility.
Reportback deferred to next meeting.
6 Meeting Attendance (and presence on wards)
Richard has a rolling programme of contacting teams and
attending their regular meetings to promote Library and Athens
services. Generally received with enthusiasm, but follow-
through to further contacts can be patchy.
Darrel works as a Healthcare Assistant in addition to his Library
involvement. This leads to him getting a lot of queries about
the library during his ward work.
7 Journal Clubs
The following points emerged:
i. Clubs tend to run for a period and then finish. You have
to “keep your ear to the ground” to know when new ones
ii. The standard needs to be high. If you are running one,
you must devote adequate time to preparation. Beware
of a tendency to become overwhelmed.
iii. Training (generally) is valued by many groups – e.g.
OTs – just for the acknowledgement of their situation
and the support that it entails.
8 Any Other Business
Sarah introduced some discussion of different models
Mark presented a Service Evaluation Toolkit that has been
devised by the University of Aberystwyth and is being
developed and piloted in Bucks and the South Central area.
He asked for feedback on it from the Group.
9 Date of Next Meeting
Wednesday 7th October 2009, 10.00-13.00
Queen Alexandra Hospital, Portsmouth