stp by wuzhengqin

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									Standard training
Package on computer
training for B & C
class SO Postmasters
           STP on computer training for B & C SO Postmasters


         Item                                       Details


 Course Title      Computer training for SPMs of B & C class SOs



                   On completion of the course, the participant must be able perform
 Goals
                   transactions in a computerized SO correctly to generate daily account
                   and other reports


 Course goals          1. The trainee must be able to correct use Meghdoot applications
                          and troubleshoot errors and handle special situations
                       2. The participant must be able to perform transactions without
                          errors in e-enabled services
                       3. The participant must be able to use equipments correctly

 Course focus      The course is designed to address the training requirements of SPMs of
                   B & C class offices

 Target            The SPMs of single handed and B class SOs
 population


 Number of         Depends on the centre capacity; One system per user to be ensured
 participants      and not more than 25 participants in a batch
                   The participant must be know the process of generating daily account in
 Entry level
                   the manual environment and are preferably SPMs already working in B
 requirements
                   & C class offices


 Course duration   2 weeks; However, course can be conducted in different modules but
                   modules 1 to 6 has to be held in one stretch without break




Performance Objectives

           Module number
                                                    Performance objectives
           and title
                               At the end of the module, the trainees must
    1. Routine operations in        Perform routine transactions in counter modules –
       Meghdoot Point of              Point of sale and Despatch modules in a SO
       sale and despatch            Study the effect of transactions in these modules in the
                                      day’s account
      Module number
                                                  Performance objectives
      and title
                             At the end of the module, the trainees must
2. Routine operations in          Perform routine transactions in back office module –
   Meghdoot Postman,                Postman module in a SO and related transactions in
   Point of sale and                other modules of Meghdoot
   despatch                       Study the effect of transactions in these modules in the
                                    day’s account
                             At the end of the module, the trainees must
3. Meghdoot SO
                                  Perform routine transactions in all modules of
   integration –
                                    Meghdoot to correctly generate SO daily account
   Operative and
   supervisory tasks in
   all modules of
   Meghdoot in SO
   environment
                             At the end of the module, the trainees must
4. Meghdoot SO
                                  Perform routine transactions in all modules of
   integration II round
                                    Meghdoot to correctly generate SO daily account
   – Operative and
   supervisory tasks in
   all modules of
   Meghdoot in SO
   environment
                             At the end of the module, the trainees must
5. Meghdoot SO
                                  Be able to work in Meghdoot environment correctly
   simulation I –
                                    and generate print out daily account and other reports
   Simulation of
   computerized SO
                             At the end of the module, the trainees must
6. Meghdoot SO
                                    Be able to work in Meghdoot environment correctly
   simulation II –
                                    and generate print out daily account and other reports
   Second round of
   simulation of
   Meghdoot SO
                             At the end of the module, the trainees must
7. Troubleshooting
                                  Troubleshoot routine problems faced while using
   common problems in
                                    Meghdoot to safely correct mistakes
   Meghdoot
                             At the end of the module, the trainees must Configure
8. Configuration and
                             Meghdoot environment to ensure latest environment
   initialization tasks in
   Meghdoot
                             At the end of the module, the trainees must
9. Equipment handling        Be able to connect components to PC and use peripherals with
                             ease
                             At the end of the module, the trainees must be able to
10. Handling epayment
                             Handle epayment transactions correctly
    transactions
                             At the end of the module, the trainees must be able to
11. Handling eVP             Handle eVP transactions correctly
          Module number
                                                     Performance objectives
          and title
        transactions

     12. Handling eMO           At the end of the module, the trainees must be able to handle
         transactions           eMO transactions correctly
                                At the end of the module, the trainees must be able to
                                     Manage routine operations in Speednet for successful
     13. Speednet operations
                                    data updation
                                     Process BNPL collection correctly
                                At the end of the module, the trainees must be able to
     14. Working in R net            Define the prerequisites for successful tracking of
         environment                   registered letters
                                     Handle registered articles in the RNet environment
     15. MIS and web tools in   At the end of the module, the trainees must be able to
         India Post             analyse the MIS from various sites of DOP



Course content



                             Duration
        Module                                Training technique to be adopted
                            in minutes

  1. Routine operations
     in Meghdoot Point
                                   360   Lab sessions
     of sale and
     despatch

  2. Routine operations
     in Meghdoot
                                   300   Lab sessions
     Postman, Point of
     sale and despatch

  3. Meghdoot SO
     integration –
     Operative and
     supervisory tasks             360   Lab sessions
     in all modules of
     Meghdoot in SO
     environment

  4. Meghdoot SO
     integration II
     round – Operative
     and supervisory               360   Lab sessions
     tasks in all
     modules of
     Meghdoot in SO
       environment

   5. Meghdoot SO
      simulation I –
                                    360   Simulation activity with real time transactions
      Simulation of
      computerized SO

   6. Meghdoot SO
      simulation II –
      Second round of               360   Simulation activity with real time transactions
      simulation of
      Meghdoot SO

   7. Troubleshooting
      common problems               420   Lab sessions
      in Meghdoot

   8. Configuration and
      initialization tasks          180   Lab sessions
      in Meghdoot

   9. Equipment
                                    270   Lab sessions
      handling

   10. Handling epayment
                                    150   Lab sessions
       transactions

   11. Handling eVP
                                    120   Lab sessions
       transactions

   12. Handling eMO
                                    180   Lab sessions
       transactions

   13. Speednet
                                    270   Lab sessions
       operations

   14. Working in R net
                                    150   Lab sessions
       environment

   15. MIS and web tools
                                    270   Lab sessions
       in India Post

List of materials and equipments required
The following are the standard equipments required throughout
      Individual systems for each operator with classnet or software support to project the
       instructor’s desktop required throughout; Multimedia projector can also be an
       alternative
      Each trainee system to contain a CD ROM drive and sufficient hard disk space with
       Windows XP/Vista/7 installed, dot net framework 2.0 or later version applied, SQL
       Server 2000/2005/2008 installed and updated preferably with latest service packs
          Each trainee system should be installed with the latest version of all modules of
           Meghdoot and database to be created for these modules on the local system itself
          Internet connection which is shared among all the systems (to be used when training
           on internet and WAN based applications[emo, epayment] are running)
          Sufficient number of barcodes for booking registered letters, speed post articles and
           bag barcodes to be used in the training to be procured
Sample time table

Day             Session                                     Topics

       1   Forenoon            Module 1 – unit 1

           Afternoon           Module 1 – unit 2

       2   Full day            Module 2

       3   Full day            Module 3

       4   Full day            Module 4

       5   Full day            Module 5

       6   Full day            Module 6

       7   Full day            Module 7

           Forenoon            Module 8
       8
           Afternoon           Module 9

           Forenoon            Module 10,11
       9
           Afternoon           Module 12

           Forenoon            Module 13
  10
           Afternoon           Module 14

  11       Full day            Module 15

           Forenoon            End of session examination
  12
           Afternoon           Evaluation and relief
                                      Module plans
Module 1– Routine operations in Meghdoot Point of sale and despatch
                                        MODULE PLAN
Course reference:         Module 1                           Revision history:
Computer training for Routine operations in Meghdoot         Version 1.0 dt. 25.07.2011
B & C class SPMS          Point of sale and despatch
At the end of the module, the trainees must
     Perform routine transactions in counter modules – Point of sale and Despatch
       modules in a SO
     Study the effect of transactions in these modules in the day’s account
Notes for the instructor:
     Ensure that each system in the lab is installed with Windows XP/vista/7 OS and
       the password of the administrator is available
     Ensure that each system is installed with SQL Server 2000/2005/2008 and
       password of sa is available
     Install all modules of Meghdoot (client/server version) in all systems and
       configure each system as independent PO
     Create database in one system with information available in guidance sheet and
       restore in all systems
     This module comprises two units as below
           o Understanding the functioning of Point of sale module
           o Understanding the functioning of Despatch module
     Keep sufficient number of copies of Exercises for distribution



                                                                                        Unit 1
Time   Main                      Contents/detailed activities/teaching points
Min.   units/steps/aids/
       screens
       Understanding the functioning of Point of sale module
  05   Introduction              Briefly introduce the activities in the unit
                                 Outline the objective of the training and brief the
                                 participants of the utilities of each of the applications in
                                 use in POs; Highlight the importance of point of sale as
  15   Discussion
                                 a counter operations module and explain the
                                 capabilities of this application; Discuss the environment
                                 required for using the module
                                 Demonstrate the login, shift begin and work allocation;
  15    Demo
                                 Login as operator and explain the user interface
                                 Trainees to login as supervisor in Point of sale module,
       Practice
  15                             perform shift begin and allocate work; To login as
           Exercise 1 – General
                                 operator and understand the user interface
                                 Demonstrate the booking of inland mail articles (letter
  15   Demo
                                 mail and parcel)
       Practice                  Participants to book inland mail articles with data given
  45
           Exercise 1 – Task 1,2 in the exercise
  15   Demo                      Demonstrate the booking of VP and speed post articles
       Practice                  Participants to book VP and speed post articles with
  20
           Exercise 1 – Task 3   data in the exercise
  10   Demo                      Demonstrate the entry of financial transactions
Time   Main                       Contents/detailed activities/teaching points
Min.   units/steps/aids/
       screens
       Practice                   Participants to enter financial transactions as per
  20
          Exercise 1 – Task 4     exercise
                                  Demonstrate the process of transfer of cash from Point
                                  of sale and acceptance in Treasury module; Explain the
  15   Demo
                                  need to print submit accounts; Demonstrate the
                                  printing of submit accounts and verifying as supervisor
                                  Participants to transfer cash on hand and receive the
  15   Practice                   same in treasury; to print submit accounts and verify
                                  the same as supervisor
                                  Login as treasurer in treasury module; Show TCB;
  15   Demo                       Generate SO daily account and show its relation with
                                  transactions in Point of sale
                                  Trainees to generate SO daily account in treasury
       Practice
  20                              module and understand its relation with transactions in
          Exercise 1 – Task 4
                                  Point of sale module
 240   Total time


                                                                                     Unit 2
Time   Main                    Contents/detailed activities/teaching points
Min.   units/steps/aids/
       screens
       Understanding the functioning of Despatch module
  05   Introduction            Briefly introduce the activities in the unit
                               Discuss the utility of despatch module and what
  15   Discussion/demo         prerequisites are essential; login as supervisor in
                               despatch module and show the configuration
                               Trainees to login as supervisor in despatch module,
  10   Practice
                               open each menu and understand the configuration
                               Demonstrate login as operator in despatch module,
  15   Demo                    shift begin, show features of operator menu and fetch
                               counter articles
       Practice                Trainees to login to despatch module as operator,
  20
           Exercise 1 – Task5  begin shift and collect data of counter articles
                               Demonstrate the auto-sorting of articles explaining its
  10   Demo
                               significance
       Practice
  10                           Trainees to auto-sort the articles
           Exercise 1 – Task 5
                               Demonstrate the process of closing bundle and bag and
  15   Demo
                               show the reports
       Practice                Trainees to close bundle and bag and view all reports;
  20
           Exercise 1 – Task 5 To check if articles are in deposit and perform shift end
 120   Total time
       Guide the trainees to perform day/shift end in all modules on completion of
transactions
Module 2– Routine operations in Meghdoot Postman, Point of sale and despatch
                                      MODULE PLAN
Course reference:         Module 2                           Revision history:
Computer training for     Routine operations in Meghdoot     Version 1.0 dt. 25.07.2011
B & C class SPMS          Postman, Point of sale and
                          despatch
At the end of the module, the trainees must
     Perform routine transactions in back office module – Postman module in a SO and
       related transactions in other modules of Meghdoot
     Study the effect of transactions in these modules in the day’s account
Notes for the instructor:
     Ensure that each system in the lab is installed with Windows XP/vista/7 OS and
       the password of the administrator is available
     Ensure that each system is installed with SQL Server 2000/2005/2008 and
       password of sa is available
     Install all modules of Meghdoot (client/server version) in all systems and
       configure each system as independent PO
     Create database in one system with information available in guidance sheet and
       restore in all systems
     This module comprises one unit as below
           o Understanding the functioning of Postman module and its relation with
               Point of sale and despatch module
     Keep sufficient number of copies of Exercises for distribution



                                                                                       Unit 1
Time    Main                      Contents/detailed activities/teaching points
Min.    units/steps/aids/
        screens
        Understanding the functioning of Postman module
  05    Introduction              Briefly introduce the activities in the unit
  15    Discussion                Discuss the utility of Postman module and its usage
                                  Demonstrate the day begin; Login as operator and
  10    Demo
                                  explain the user interface
                                  Trainees to perform day begin working as supervisor in
  15    Practice                  Postman module; to login as operator and tour the
                                  user menu
    5   Demo                      Demonstrate the RL bag entry
        Practice                  Trainees to enter Reg bag received as per exercise and
  10
            Exercise 2 – Task 1   correct error if any
                                  Demonstrate the entry of RLs for the beats and show
  10    Demo
                                  delivery slips
        Practice                  Trainees to enter articles as per exercise and view the
  20
            Exercise 2 – Task 2   delivery slips
                                  Demonstrate the issue of MOs and unpaid articles to
  15    Demo
                                  beats; show the MO-3
        Pracice                   Trainees to enter MOs and unpaid articles to beats and
  20
            Exercise 2 – Task 3,4 view the report
                                  Demonstrate the transfer of MO data to treasury and
    5   Demo                      the process of entrustment of MO cash to beats in
                                  treasury
Time   Main                       Contents/detailed activities/teaching points
Min.   units/steps/aids/
       screens
       Practice                   Trainees to transfer MO data in Postman module and
  10
          Exercise 2 – Task 5,6   pay MO cash in treasury module
                                  Demonstrate the entry of RL, MO and unpaid returns
  10   Demo
                                  and show all reports
       Practice
  15                              Trainees to enter returns and view reports
          Exercise 2 – Task 7
                                  Demonstrate the acceptance of return cash from
  10   Demo
                                  postmen in treasury module
                                  Trainees to accept return cash from beats and view
  10   Practice
                                  TCB
                                  Demonstrate the submission of accounts of postmen in
  10   Demo                       Postman module and show transfer VP data to Point of
                                  sale for VP adjustment
       Practice                   Trainees to submit accounts of both postmen in
  15
          Exercise 2 – Task 7     Postman module; to transfer VP data
       Practice                   Trainees to enter the transactions in Point of sale as
  15
          Exercise 2 – Task 8     per exercise
                                  Demonstrate the booking of VPMO for VP article
  10   Demo
                                  delivered and VP adjustment
       Practice                   Trainees to book VPMO, perform VP adjustment and
  15
          Exercise 2 – Task 8     observe the effect in submit accounts
                                  Trainees to transfer cash from POS and receive in
                                  treasury, print submit accounts and verify; Login as pa
       Practice
  20                              in subaccounts module, post nil daily accounts and
          Exercise 2 – Task 8
                                  print bo summary; Login as treasurer, view TCB and
                                  daily account
       Practice                   Trainees to perform tasks listed in despatch module to
  20
          Exercise 2 – Task 9     generate registered and other lists
       Practice
  10                              Trainees to perform day end in all modules
          General
 300   Total time
Module 3– Meghdoot SO integration
                                       MODULE PLAN
Course reference:         Module 3                           Revision history:
Computer training for     Meghdoot SO integration –          Version 1.0 dt. 25.07.2011
B & C class SPMS          Operative and supervisory tasks
                          in all modules of Meghdoot in SO
                          environment
At the end of the module, the trainees must
     Perform routine transactions in all modules of Meghdoot to correctly generate SO
       daily account
Notes for the instructor:
     Use the same environment as in previous module
     This module comprises one unit as below
           o Meghdoot SO integration – operative and supervisory tasks in modules of
               Meghdoot in SO environment
     Keep sufficient number of copies of Exercises for distribution


                                                                                     Unit 1
   Time        Main units/steps/aids/       Contents/detailed      activities/teaching
   Min.        Screens                      points
               Meghdoot SO integration
          05   Introduction                 Describe the activities in the sequence
                                            With the help of the schematic diagram
                                            outline how various Meghdoot modules are
          10   Presentation                 networked for data transfer and explain the
                                            process of inclusion of SB/SC data in
                                            Meghdoot
                                            Demonstrate the process of day/shift begin
                                            in various modules and familiarize the
          05   Demo                         trainees with the working environment for
                                            the SO in all the modules including
                                            Sanchay Post
               Practice                     Trainees to perform day begin and shift
          10      Exercise 3– Beginning     begin in various modules working as
               day                          Supervisors
                                            Demonstrate the process of acceptance of
          10   Demo                         various types of transactions in Point of
                                            sale
                                            Trainees to enter transactions, working as
               Practice                     operator in Point of sale, confirm accuracy
          15
                  Exercise 3 – Task 1       and correct any wrong transactions with
                                            the help of the instructor
                                            Demonstrate the process of data entry of
          05   Demo
                                            registered bag received in Postman module
               Practice                     Trainees to enter the data of receipt of bag
          10
                  Exercise 3 – Task 2       in Postman module, working as operator
                                            Demonstrate the entry of article data for
          10   Demo
                                            issue to beats in Postman module
               Practice                     Trainees to enter RL data to beats as per
          10
                  Exercise 1 – Task 2       the exercise and view delivery slip
Time        Main units/steps/aids/     Contents/detailed activities/teaching
Min.        Screens                    points
                                       Demonstrate the data entry of MOs and
       05   Demo
                                       unpaid articles to beats in Postman module
            Practice                   Trainees to enter MOs and unpaid articles
       10
               Exercise 3 – Task 2     to beats in Postman module and view MO 3
                                       Demonstrate the process of transfer of MO
                                       data from Postman module by Supervisor
       05   Demo
                                       and entry of MO cash to beats in Treasury
                                       module
                                       Trainees, working as Supervisor in Postman
            Practice                   module, to transfer MO data to treasury
       10
               Exercise 3 – Task 2     and enter payment of MO cash in treasury
                                       module; view TCB
                                       Demonstrate the data entry of RLs and
       05   Demo
                                       MOs to BOs in Postman module
                                       Trainees to enter RLs and MOs to BOs as
            Practice
       10                              per exercise and view reports, in Postman
               Exercise 3 – Task 2
                                       module
                                       Demonstrate the remittance to BOs in
       10   Demo
                                       treasury module
            Practice                   Trainees to enter remittance to BOs,
       10
               Exercise 3 – Task 2.1   working as treasurer
                                       Demonstrate the invoicing of articles in BO
       05   Demo
                                       slip in sub accounts module
                                       Trainees to invoice documents in BO slips
            Practice
       10                              and view the document data, in sub
               Exercise 3 – Task 3
                                       accounts module
                                       Demonstrate the entry of cash bag weight
       10   Demo                       and printing of BO slips in sub accounts
                                       module
            Practice                   Trainees to enter cash bag weight, print BO
       10
               Exercise 3 – Task 3     slips and view them
                                       Demonstrate data entry of BO daily
       15   Demo                       accounts received and posting of index
                                       entry in sub accounts module
                                       Trainees to post the daily accounts as per
            Practice                   exercise, post index register, view the
       15
               Exercise 3 – Task 3     posted data and the Tally rebooked
                                       transactions
                                       Demonstrate the rebooking of BO
       10   Demo
                                       transactions in Point of sale
                                       Trainees to rebook BO transactions in Point
            Practice
                                       of sale, view Tally rebooked transactions in
       10      Exercise 3 – Task 4
                                       sub accounts and confirm that no entries
                            Task 5
                                       exist on correct rebooking
                                       Demonstrate the process of entry of cash
       05   Demo                       advance to SB counter in treasury module
                                       and acknowledgement in SB cash module
            Practice                   Trainees to enter advance to SB counter,
       10
               Exercise 3 – Task 6     acknowledge and view the TCB
       10   Demo                       Demonstrate the entry of Postman returns
Time         Main units/steps/aids/     Contents/detailed activities/teaching
Min.         Screens                    points
                                        in Postman module, enter cash returns
                                        from Postmen in treasury, submission of
                                        accounts of postmen and transfer of VP
                                        details in Postman module
                                        Trainees to enter Postman returns and view
                                        reports; accept cash returns from postmen
             Practice
        10                              in treasury; submit accounts of postmen
                Exercise 3 – Task 7
                                        and transfer VP details to POS for VP
                                        adjustment
                                        Demonstrate the booking of VPMOs in Point
        05   Demo                       of sale, VP adjustment and its effect on
                                        submit accounts
             Practice                   Trainees to book VPMOs and carry out VP
        10
                Exercise 3 – Task 8     adjustment
                                        Demonstrate the generation of despatch
        10   Demo
                                        lists in despatch module
                                        Trainees to perform the tasks in despatch
             Practice
        15                              module to generate despatch lists and view
                Exercise 3 – Task 9
                                        the various reports
                                        Trainees to enter transaction data in SB
             Practice                   cash, transfer SB cash, acknowledge in
        10
                 Exercise 3 – Task 10   treasury module, submit accounts in SB
                                        cash and verify
                                        Demonstrate the verification of remittance
        05   Demo                       in sub accounts and printing of all
                                        summaries
                                        Trainees to verify remittance as
             Practice
        10                              Supervisor, print reports as operator in sub
                Exercise 3 – Task 11
                                        accounts and view all reports
                                        Demonstrate the process of generation of
                                        TCB, daily account and show how these are
        10   Demo                       tallied; Perform Day end in all modules and
                                        show how floppy data of SO is generated in
                                        treasury module by Supervisor
                                        Trainees to generate daily account as
                                        operator in treasury and confirm that it
             Practice
        10                              tallies; Perform day/shift end in all modules
                Exercise 3 – Task 12
                                        and generate floppy data in treasury,
                                        working as supervisor
       360   Total time
Module 4– Meghdoot SO integration II round
                                       MODULE PLAN
Course reference:         Module 4                           Revision history:
Computer training for     Meghdoot SO integration II round Version 1.0 dt. 25.07.2011
B & C class SPMS          – Operative and supervisory tasks
                          in all modules of Meghdoot in SO
                          environment
At the end of the module, the trainees must
     Perform routine transactions in all modules of Meghdoot to correctly generate SO
       daily account
Notes for the instructor:
     Use the same environment as in previous module
     This module comprises one unit as below
           o Meghdoot SO integration – operative and supervisory tasks in modules of
               Meghdoot in SO environment
     Keep sufficient number of copies of Exercises for distribution


      Note: Trainees to perform all transactions as per exercise 4 – Total time allowed –
one day


Module 5– Meghdoot SO simulation
                                       MODULE PLAN
Course reference:         Module 5                            Revision history:
Computer training for Meghdoot SO simulation I –              Version 1.0 dt. 25.07.2011
B & C class SPMS          Simulation of computerized SO
At the end of the module, the trainees must
     Be able to work in Meghdoot environment correctly and generate print out daily
       account and other reports
Notes for the instructor:
     Use the same environment as in previous module
     Prepare envelopes for simulation in various branches and make available for each
       batch
     Divide the trainees into batches of two participants and distribute branches as
       given in exercise 5
     Identify two systems to be used by each group and configure the group systems
       according to the guidance sheet I available in the folder for the module
     This module comprises one unit as below
           o Meghdoot SO simulation round 1
     Keep sufficient number of copies of Exercises for distribution
       Note: Trainees to perform all the tasks in a simulated environment in computerized
SO and generate printout of daily account and other reports and upload SO data, as per
exercise 5
Module 6– Meghdoot SO simulation II
                                      MODULE PLAN
Course reference:         Module 6                             Revision history:
Computer training for     Meghdoot SO simulation II –          Version 1.0 dt. 25.07.2011
B & C class SPMS          Second round of simulation of
                          Meghdoot SO
At the end of the module, the trainees must
     Be able to work in Meghdoot environment correctly and generate print out daily
       account and other reports
Notes for the instructor:
     Use the same environment as in previous module
     Prepare envelopes for simulation in various branches and make available for each
       batch
     Divide the trainees into batches of two participants and distribute branches as
       given in exercise 6
     Identify two systems to be used by each group and configure the group systems
       according to the guidance sheet II available in the folder for the module
     This module comprises one unit as below
           o Meghdoot SO simulation round 2
     Keep sufficient number of copies of Exercises for distribution
       Note: Trainees to perform all the tasks in a simulated environment in computerized
SO and generate printout of daily account and other reports and upload SO data, as per
exercise 6
Module 7– Troubleshooting common problems in Meghdoot
                                       MODULE PLAN
Course reference:         Module 7                           Revision history:
Computer training for Troubleshooting common                 Version 1.0 dt. 25.07.2011
B & C class SPMS          problems in Meghdoot
At the end of the module, the trainees must
     Troubleshoot routine problems faced while using Meghdoot to safely correct
       mistakes
Notes for the instructor:
     Use the same environment as in previous module
     This module comprises one unit as below
           o Troubleshooting problems in Meghdoot
     Keep sufficient number of copies of Exercises for distribution


                                                                                     Unit 1
   Time        Main units/steps/aids/     Contents/detailed activities/teaching
   Min.        Screens                    points
               Trouble Shooting the problems in Meghdoot
                                          Overview of the common problems
          10   Introduction               encountered in the day to day working of
                                          Meghdoot
                                          Demonstration of the day begin/Shift begin
           5   Demo
                                          in all the applications.
               Practice                   Trainees to perform Day/Shift begin in all
           5
                Exercise 7 –Beginning day the modules.
                                          Demonstrate the disconnection of server
           5   Demo
                                          having Point of sale database
                                          Trainees to run Point of sale and observe
                                          appearance of error no. 52; trainer to
               Practice
          10                              establish connection to server; trainees to
                   Exercise 7 – Task 1.1
                                          run Point of sale and observe the
                                          application running
                                          Trainees to login as supervisor and allot
                                          work to operator to start 10 minutes from
                                          now; observe that the name does not
                                          appear in login screen; to login as
               Practice
          15                              supervisor again and modify the allocation
                   Exercise 7 – Task 1.2
                                          to current time and notice the appearance
                                          of operator name in login screen; to login
                                          as supervisor and delete the work
                                          allocation
                                          Working in Point of sale as supervisor,
                                          trainees to allocate work to operator with
                                          ‘to’ timing being 10 minutes from now; to
                                          exit and run POS to observe availability of
               Practice
          20                              operator in login screen and exit; to run
                   Exercise 7 – Task 1.3
                                          POS again after 15 minutes to notice non
                                          availability of operator in login screen; to
                                          login as supervisor again and modify
                                          operator work allocation to another one
Time        Main units/steps/aids/     Contents/detailed activities/teaching
Min.        Screens                    points
                                       hour and notice availability of operator in
                                       login screen
                                       Trainees to login as operator in POS and
                                       turn the weighing scale to machine; to
                                       attempt entering weight in RL booking
            Practice
       10                              screen; to close booking screen and turn
               Exercise 7 – Task 1.4
                                       the weighing scale to manual mode and
                                       attempt entering weight in RL booking
                                       screen with success
                                       Trainees to log in as treasurer and transfer
                                       a cheque wrongly to the SB PA instead of
                                       POS PA;
                                       Trainees to log in as SB PA in SB cash
                                       module and return the cheque to the
            Practice
       15                              treasurer.
             Exercise 7-Task 1.5
                                       Trainees to receive the cheque returned by
                                       the SB PA by logging in as Treasurer and
                                       transfer that cheque to Point of Sale
                                       counter .

                                       Demonstrate the process of restoring of
                                       the accounts in POS supervisor log in after
       10   Demo
                                       the POS PA has performed the Submit
                                       accounts.
                                       Trainees to perform a few transactions in
                                       point of sale, transfer the cash to the
                                       treasurer and perform the submit accounts
                                       after the treasurer has acknowledged the
                                       cash.
            Practice                   Trainees to log in as Supervisor in the POS
       15
             unguided                  module and to verify the accounts.
                                       Trainees to use the UNDO accounts as
                                       Supervisor; Trainees to login as operator
                                       and to view the accounts which have been
                                       restored.

                                       Demonstrate the booking of manual
        5   Demo                       transactions in RL and using add
                                       transactions to include the transaction
            Practice                   Trainees to book RL manually and add the
       10
               Exercise 7 – Task 1.6   transaction in Point of sale
                                       Demonstrate the Night Post Office
                                       transactions by performing day end in all
        5   Demo                       the modules for that day and again
                                       performing the shift/Day begin in treasury
                                       and Point Of Sale modules.
                                       Trainees to perform day/shift end in all the
            Practice                   modules for that date and again perform
       10
             Exercise 7-Task 1.7       the day/shift begin in treasury and point of
                                       sale modules
Time        Main units/steps/aids/        Contents/detailed activities/teaching
Min.        Screens                       points
                                          Demonstrate the process of booking of
                                          RLs/MOs and transfer of the cash collected
       10   Demo
                                          to the Supervisor of the POS module using
                                          the debit adjustment.
                                          Trainees to log in as operator in the Point
            Practice                      of sale module and to book 3 RLs; to
       10
             Exercise 7-Task 1.7          transfer the cash to the Supervisor of POS
                                          using the Debit adjustment option.
                                          Demonstrate the process of Supervisor of
                                          POS receiving the cash from the operator;
                                          Operator performing the submit accounts
       10   Demo
                                          and shift end.
                                          Supervisor verifying the accounts and
                                          performing the shift end.
                                          Trainees to log in as Supervisor in POS and
                                          to accept the cash transferred by the
                                          operator;
                                          Trainees to log in as Operator and to print
            Practice
       10                                 the submit accounts and perform the shift
             Exercise 7 -Task 1.7
                                          end.
                                          Trainees to log in as Supervisor in POS
                                          verify the accounts and perform the shift
                                          end.
                                          Demonstrate the process of day / shift
        5   Demo
                                          begin in all the modules for the next day.
            Practice                      Trainees to perform shift begin in all the
       10
             Exercise 7-Task 1.7          modules.
                                          Demonstrate the process of transferring
                                          the cash collected for the NPO transactions
        5   Demo                          by logging in as Supervisor in the POS
                                          module and transferring the cash to the
                                          treasurer.
                                          Trainees to log in as Supervisor in the POS
            Practice                      module and transfer the cash to treasurer;
       10
             Exercise 7-Task 1.7          To log in as treasurer and receive the cash.

                                         Demonstrate the incorporation of the night
                                         post office transactions in the daily account
        5   Demo
                                         generated after the completion of the day’s
                                         transactions.
                                         Trainees to generate the daily account after
            Practice                     the completion of the day’s transactions
       10
             Exercise 7-Task 1.7         and to ascertain the inclusion of the night
                                         post office transactions in the accounts.
        0   Tasks 2.1 and 2.2 are beyond module timings, being simple in nature
                                         Demonstrate the process of receipt of the
       10   Demo                         registered bag and invoice the RLS,VPLs
                                         and money orders to the postmen
            Practice                     Trainees to log in as operator in the
       15
             Exercise 7-Task 2.3         postman module, receive the registered
Time        Main units/steps/aids/   Contents/detailed activities/teaching
Min.        Screens                  points
                                     bag and invoice the RLs, VPLs and MOs as
                                     given in the exercise.
                                     Demonstrate the process of taking the
                                     returns from the beat 1 and beat 2 –The
       10   Demo                     postman II does not return from the beat
                                     before the close of the office –Hence the
                                     remarks returns not available to be given.
                                     Trainees to take the returns for the beats.
            Practice
       10                            Returns for beat II postman is to be taken
             Exercise 7-Task 2.3
                                     as Returns not available.
                                     Demonstrate the entry of Postman returns
                                     in Postman module, enter cash returns
       10   Demo                     from Postmen in treasury, submission of
                                     accounts of postmen and transfer of VP
                                     details in Postman module
                                     Trainees to enter Postman returns and view
                                     reports; accept cash returns from postmen
                                     in treasury; submit accounts of postmen
            Practice                 and transfer VP details to POS for VP
       15
             Exercise 7-Task 2.3     adjustment;
                                     Trainees to note that VPMO is not to be
                                     booked in POS as the postman has
                                     returned after the counter hours of POS
                                     Demonstrate the generation of TCB and
        5   Demo                     daily account, and note the out of account
                                     items.
                                     Trainees to generate the TCB and daily
            Practice
       10                            account and to note the details of out of
             Exercise 7-Task 2.3
                                     account.
                                     Demonstrate the process of day / shift
        5   Demo
                                     begin in all the modules for the next day.
            Practice                 Trainees to perform shift begin/day begin
       10
             Exercise 7-Task 2.3     in all the modules
                                     Demonstrate the entry of money orders to
                                     the two beats; transfer the MO data to
       10   Demo
                                     treasury and payment of cash to the
                                     postmen in the treasury module.
                                     Trainees to enter the money orders to the
                                     postmen, transfer the MO data to treasury
            Practice
       20                            and pay the cash to the postmen by
             Exercise 7-Task 2.3
                                     logging in as treasurer in the treasury
                                     module.
                                     Demonstrate the process of returns for the
                                     money orders invoiced today and late
       10   Demo                     returns for the money orders invoiced to
                                     beat 2 yesterday; Submit the accounts for
                                     the postmen.
                                     Trainees to take returns, late returns for
            Practice
       15                            the articles invoiced today and yesterday
             Exercise 7-Task 2.3
                                     respectively; Submit the accounts for the
Time         Main units/steps/aids/   Contents/detailed activities/teaching
Min.         Screens                  points
                                      postmen.
                                      Demonstrate the process of booking of the
                                      VPMO in Point of sale for the VP article
         5   Demo
                                      delivered yesterday; adjusting the VP
                                      amount and submitting the accounts
                                      Trainees to book the VPMO for the VP
             Practice                 article delivered on the previous day,
        10
              Exercise 7-Task 2.3     perform the VP adjustment and submission
                                      of the accounts.
                                      Demonstrate the process of generation of
                                      TCB and HO summary and ascertain that
         5   Demo
                                      the out of account items have been
                                      adjusted.
                                      Trainees to generate TCB and daily account
             Practice
        10                            and to note that the out of account items
              Exercise 7-Task 2.3
                                      have been adjusted.
       420   Total time
Module 8– Configuration and initialisation in Meghdoot
                                       MODULE PLAN
Course reference:         Module 8                           Revision history:
Computer training for Configuration and initialization       Version 1.0 dt. 25.07.2011
B & C class SPMS          tasks in Meghdoot
At the end of the module, the trainees must
     Configure Meghdoot environment to ensure latest environment
Notes for the instructor:
     Use the same environment as in previous module
     This module comprises one unit as below
           o Configuration and intialisation tasks in Meghdoot
     Keep sufficient number of copies of Exercises for distribution




                                                                                         Unit 1
Time         Main units/steps/aids/      Contents/detailed activities/teaching
Min.         Screens                     points
             Configuration and initialization tasks in Meghdoot
        05   Introduction                Describe the activities in the sequence
                                         Demonstrate the initialization tasks in Point
        20   Demo
                                         of sale module
                                         Trainees to perform supervisory tasks of
             Practice
        40                               initialization and configuration in Point of
                 Exercise 8-Task 1-6
                                         sale
                                         Demonstrate the initialization tasks in
        20   Demo
                                         Postman module
             Practice                    Trainees to perform initialization tasks in
        20
                 Exercise 8 – Task 7-10  Postman module as per exercise
                                         Demonstrate the initialization tasks in sub
        15   Demo
                                         accounts module
             Practice                    Trainees to complete the initialization tasks
        20
                 Exercise 8 – Task 11-14 in sub accounts module
                                         Demonstrate the configuration steps in
        20   Demo
                                         treasury module
             Practice                    Trainees to attempt configuring various
        20
                 Exercise 8 – Task 15-18 items as per exercise in treasury module
       180   Total time
Module 9– Configuration and initialisation in Meghdoot
                                      MODULE PLAN
 Course reference:         Module 9                           Revision history:
 Computer training for Equipment handling                     Version 1.0 dt. 25.07.2011
 B & C class SPMS
 At the end of the module, the trainees must
      Be able to connect components to PC and use peripherals with ease
 Notes for the instructor:
      Use the same environment as in previous module
      This module comprises one unit as below
            o Equipment handling
      Keep sufficient number of copies of Exercises for distribution
                                                                                       Unit 1
          Main
   Time
          units/steps/aids/          Contents/detailed activities/teaching points
   Min.
          Screens
          Equipment handling
     05   Introduction               Explain the objective of the sequence
                                     Discuss the keywords used in relation to PC
          Presentation
     15                              Hardware; Outline the use of common
                                     components of a PC
                                     Enlist the various connectors on the back of PC
     10   Presentation/Demo          and demonstrate the process of connecting the
                                     components and peripherals to the PC
                                     Trainees to connect all components and
          Practice
     60                              peripherals to PC; Instructor to assist the trainees
             Exercise 9 - Task 1
                                     (time allotted to cover all trainees)
     15   Presentation/Demo          Open the PC and identify the internal parts of a PC
                                     and discuss their utility; Instructor to login to the
                                     system and demonstrate the process of finding
                                     out the capacity of hard disk and RAM size (
                                     accessing the System information tool)
     15   Practice                   Trainees to study the internal parts of a PC
             Exercise 9 - Task 2
     10   Demo                       Demonstrate the process of connecting, installing
                                     and using printers to print a document
     30   Practice                   Trainees to connect the printer assigned and use
             Exercise 9 - Task 3     it to print a document
     05   Demo                       Demonstrate how to print a document on a
                                     network printer
     10   Practice                   Trainees to print a document on a network printer
             Exercise 9 - Task 4     in the lab
     10   Demo                       Demonstrate the use of weighing scale in Point of
                                     sale; Demonstrate how to turn on/off a weighing
                                     scale in Point of sale depending on the need
     30   Practice                   Trainees to book an article in Point of sale
             Exercise 9 - Task 5     capturing weight through the weighing scale
     05   Demo                       Demonstrate the process of using barcode
                                     scanner while booking articles in Point of Sale
       Main
Time
       units/steps/aids/        Contents/detailed activities/teaching points
Min.
       Screens
  10   Practice                 Trainees to book a speed post article in Point of
          Exercise 9 - Task 6   Sale scanning the barcode using scanner
  10   Demo                     Demonstrate the use of scanner in scanning and
                                saving an image
  30   Practice                 Trainees to scan a document, save and retrieve
          Exercise 9 - Task 7   the saved image file
270    Total time
Module 10 – Handling epayment transactions
                                        MODULE PLAN
Course reference:         Module 10                            Revision history:
Computer training for Handling epayment transactions           Version 1.0
B & C class SPMS
At the end of the module, the trainees must be able to
     Handle epayment transactions correctly
Notes for the instructor:
     Ensure that each trainee system has an internet connection
     Create an epayment office in each trainee system with the help of the instructions
       contained in the guidance sheet; Take care not to install actual epayment client but
       install only training component
     This module comprises one unit as below
           o Working with ePayment
     Keep sufficient number of copies of Exercises for distribution
                                                                                 Module -Unit 1
Time Main                           Contents/detailed activities/teaching points
Min. units/steps/aids/
        screens
        Working with ePayment
   05 Introduction                  Briefly introduce the activities in the unit
   15 Presentation                  Introduce the epayment system and the network
                                    Trainees to login to various modules, perform day begin
   10 Practice
                                    and understand the configured environment
                                    Demonstrate the acceptance of epmt transactions,
   15 Demo                          transfer of cash, submit account and running epayment
                                    client to update central server
                                    Trainees to accept cash bill using epayment in POS,
        Practice
   20                               transfer cash, submit and verify accounts and run
           Exercise 10 – Task 1
                                    epayment client to update bill data
                                    Access the epayment training site and show MIS of the
   10 Demo
                                    transaction accepted
        Practice
   15                               Trainees to view the MIS in epayment training site
           Exercise 10 – Task 1
                                    Show the receipt of bill data at payment office and
   10 Demo                          demonstrate the payment process; Run epayment client
                                    after payment and show the MIS in training site
                                    Trainees, working in groups, to enter paid data in
        Practice
   20                               payment office in treasury module, perform data
           Exercise 10 – Task 2
                                    exchange using epayment client and view MIS
                                    Discuss the care to be taken while accepting NPS
                                    transactions; Demonstrate the acceptance of NPS
   30 Presentation/Demo             transactions of various types, complete submit
                                    accounts, run epayment client and show MIS data
                                    updation under NPS transactions in training site
 150 Total time
Module 11 – Handling eVP transactions
                                      MODULE PLAN
 Course reference:         Module 11                          Revision history:
 Computer training for Handling eVP transactions              Version 1.0
 B & C class SPMS
 At the end of the module, the trainees must be able to
      Handle eVP transactions correctly
 Notes for the instructor:
      Ensure that each trainee system has an internet connection
      Use the same ePayment environment already configured for this module also
      This module comprises one unit as below
            o Working with ePayment
      Keep sufficient number of copies of Exercises for distribution
                                                                              Unit 1
Time   Main units/steps/aids/      Contents/detailed activities/teaching points
Min.   screens
       Working with eVP
  05   Introduction                Briefly introduce the activities in the unit
  15   Presentation                Introduce the eVP system and the network
       Practice                    Trainees to login to all Meghdoot modules and
   5
           Exercise 11 – Task 1    perform day/shift begin
                                   Discuss how the lab environment will be used and
  10   Discussion                  group the trainees to work for exchange of articles
                                   for booking and delivery
                                   Demonstrate the booking of eVP article in Point of
  10   Demo                        sale, preparation of despatch list, running epayment
                                   client and following up the MIS in training site
                                   Trainees to book 2 eVP articles with bar codes given
                                   to the destination office assigned, generate despatch
       Practice
  15                               list, complete submit accounts, run epayment client
          Exercise 11 – Task 2
                                   and view the MIS of articles booked; to run epayment
                                   client again to get data of articles for delivery
                                   Demonstrate the issue of eVP articles for delivery in
  10   Demo
                                   Postman module and generation of delivey slip
       Practice                    Trainees to issue eVPs received to postmen and view
  10
          Exercise 11 – Task 3     delivery slip
                                   Demonstrate the returns in postman module of eVP
                                   articles, acceptance of return cash in Postman
  10   Demo
                                   module, submit accounts, calling server and data
                                   updation in MIS
                                   Trainees to show all eVPs as delivered taking returns
       Practice
  10                               from postmen, accept return cash, submit accounts
          Exercise – Task 4
                                   of postmen, run epayment client and observe the MIS
                                   Demonstrate the payment of eVP amount to sender
  10   Demo
                                   in treasury module and data updation process
                                   Trainees to run epayment client, make payment of
       Practice
  10                               eVP amount to eVP biller, run epayment client and
          Exercise 11 – Task 5
                                   follow the MIS in training site
 120   Total time
Module 12– Handling eMO transactions
                                     MODULE PLAN
Course reference:         Module 12                          Revision history:
Computer training for Handling eMO transactions              Version 1.0 dt. 25.7.2011
B & C class SPMS
At the end of the module, the trainees must be able to handle eMO transactions correctly
Notes for the instructor:
     Ensure that each trainee system has an internet connection
     Create an eMO office in each trainee system with the help of the instructions
       contained in the guidance sheet; Take care not to install actual eMO client but
       install only training component
     This module comprises one unit as below
           o Working with eMO
     Keep sufficient number of copies of Exercises for distribution


                                                                                Unit 1
Time   Main units/steps/aids/        Contents/detailed activities/teaching points
Min.   screens
       Working with eMO
  05   Introduction                  Briefly introduce the activities in the unit
                                     Discuss the eMO operating environment and outline
  15   Presentation
                                     the transaction process
                                     Demonstrate the lab environment and relation with
  10   Demo
                                     training site
                                     Trainees to login to various modules and perform day
       Practice
  10                                 begin; to access each module and understand the
          Exercise 12 – Task 1
                                     current configuration
                                     Demonstrate the booking of eMO, its authorization,
  10   Demo
                                     usage of eMO client to exchange data and show MIS
                                     Trainees to book eMOs as per exercise, authorize in
       Practice                      eMO application and use eMO client to upload data;
  15
          Exercise 12 – Task 1       to view MIS in training site and track the status of
                                     one eMO booked
                                     Demonstrate the printing of eMOs received in eMO
                                     application, calling sever process to update printing
  10   Demo
                                     status and show tracking information for 1 eMO
                                     printed in the office in the training site
                                     Trainees to print eMOs received for payment in eMO
       Practice
  15                                 application, run eMO client and track the status of
          Exercise 12 – Task 2
                                     one eMO received
                                     Demonstrate the issue of eMOs printed to beats and
  10   Demo
                                     entrustment of MO cash
       Practice                      Trainees to issue eMOs for payment in Postman
  10
          Exercise 12 – Task 2       module and pay MO cash in treasury
                                     Demonstrate the returns entry of eMOs in Postman
                                     module and submit accounts process; Call server
  10   Demo
                                     using eMO client and show tracking information of
                                     one eMO paid
  10   Practice                      Trainees to enter returns and submit accounts in
Time   Main units/steps/aids/    Contents/detailed activities/teaching points
Min.   screens
          Exercise 12 – Task 2   Postman module and track status of one eMO
                                 Demonstrate the closing of point of sale, transaction
                                 completion in sub accounts and generation of daily
  10   Demo
                                 account; call server, access MIS site and show
                                 relevant MIS
       Practice                  Trainees to perform closing entries in Meghdoot, call
  20
          Exercise 12 – Task 3   server and view day’s MIS
                                 Demonstrate the printing of lists for non connected
                                 SOs of eMOs, entry of paid data on receipt of daily
  20   Demo                      account from SOs, verification of paid data and data
                                 updation in central server; Demonstrate the booking
                                 of many-to-one and one-to-many eMOs
 180   Total time
                                Module 13 - Speednet
                                     MODULE PLAN
Course reference:         Module 13                          Revision history:
Computer training for Speednet operations                    Version 1.0 25.7.2011
B & C class SPMS
Performance objectives:
At the end of the module, the trainees must be able to
     Manage routine operations in Speednet for successful data updation
     Process BNPL collection correctly
Notes for the instructor:
     Ensure that the Speednet is correctly installed in each system in the lab and
       configured to communicate with training server; Ensure that each system is
       configured as a hub
     Ensure that the demo system and 1 other system is fitted with printer and
       barcode scanner
     Ensure that sufficient number of article and bag barcodes are available
     Keep sufficient number of copies of Exercises for distribution


                                                                                        Unit 1
TTime
           Main units/steps/aids         Contents/detailed activities/teaching points
in Min
                                     Present the objective and activities of the
                                     sequence;     Introduce     the   concept   of   mail
                                     networking optimization and discuss briefly the role
         Introduction
   15                                of speed post hubs in streamlining article handling
                                     process;     Explain   briefly  the   necessity   for
                                     maximizing article handling in Speednet and
                                     implementing BNPL accounting to enhance security
                                     Discuss the role of Speednet network in capturing
                                     data of speed post articles at the central server for
                                     the purpose of tracking, MIS and KPI calculations;
         Presentation/demo           List the roles played by each user level in Speednet
   15
                                     showing the Speednet application; Demonstrate the
                                     shift begin and work allocation in Speednet; Explain
                                     the need for keeping the Speednet communication
                                     module running and show the process
                                     Trainees to perform shift begin in Speednet, login
         Practice                    as operator and study the interface; Trainees to
   10       Exercise 13.1 –Initial   also perform shift being and work allocation in Point
         tasks                       of sale; trainees to start the communication and
                                     minimize to keep it running
                                     Demonstrate the booking of speed post articles in
                                     point of sale; Explain the need for segregating the
   10    Demo
                                     articles as TD and NTD and keeping them
                                     separately
                                     Trainees to book speed post articles as per
         Practice                    exercise, sort these as TD and NTD and store them
   10
            Exercise 13.1 – Task 1   in the bins given till used for despatch; To view all
                                     the reports and exit Point of sale
TTime
           Main units/steps/aids         Contents/detailed activities/teaching points
in Min
                                     Demonstrate the process of data updation and
                                     collection of own office articles in Speednet,
   10    Demo                        working as operator; Explain the care to be taken
                                     while handling such articles in the operating
                                     environment
                                     Trainees to login as operator in Speednet and
         Practice
   10                                collect the articles booked in Point of sale of own
            Exercise 13.1 – Task 2
                                     office
                                     Introduce the BNPL system and explain its
                                     features; Show the configuration of customers in
   10    Presentation/Demo
                                     the lab; Demonstrate the collection of BNPL articles
                                     using range scanning
         Practice                    Trainees to collect 2 articles using range scanning
   10
            Exercise 13.1 – Task 2   from one of the BNPL customers
                                     Demonstrate the closing of TD and NTD bag and
   15    Demo
                                     show the manifest
                                     Trainees to scan the articles into bags and close the
                                     bags; to view manifest on closing the bags; to
         Practice
   15                                place all articles in the given cover, affix with
            Exercise 13.1 – Task 2
                                     concerned bag barcode and transfer NTD bag to the
                                     partner hub
                                     Demonstrate the process of generation of mail list
   05    Demo
                                     for despatch; show the various abstracts
         Practice                    Trainees to despatch bags and view the mail list; to
   10
            Exercise 13.1 – Task 2   view the abstract
                                     Demonstrate the running of communication for
                                     data exchange with central server; Show the
   10    Demo                        training MIS and tracking site and demonstrate the
                                     MIS of current transactions and also tracking of one
                                     of the articles handled currently
         Practice                    Trainees to view the MIS and tracking of articles
   10
            Exercise 13.1 – Task 2   booked by them in the training site
                                     Demonstrate the process of receipt and opening of
                                     bags received for delivery through virtual scan
   10    Demo
                                     explaining the prerequisites like receipt of bag
                                     messages and presence of bag barcode
                                     Trainees to check receipt of bag message; to collect
         Practice                    bag from partner SPC; to receive the bag and open
   10
            Exercise 13.2 – Task 1   the bag through virtual scanning; instructor to
                                     assist in case of difficulty
                                     Demonstrate the closing of bag for inward TD
   10    Demo
                                     articles and despatch of the same
                                     Trainees to close the bag for catchment area office
         Practice
   10                                articles and despatch the bag; to view manifest and
            Exercise 13.2 – Task 2
                                     mail list
                                     Demonstrate the scanning of articles for issue to
   10    Demo
                                     postman
         Practice                    Trainees to scan the remaining articles to beat and
   10
            Exercise 13.2 – Task 2   view the delivery slip
TTime
           Main units/steps/aids         Contents/detailed activities/teaching points
in Min
                                     Demonstrate the process of entering returns from
                                     postman and show the abstract; show the MIS and
   10    Demo
                                     tracking    of   articles handled   for    delivery;
                                     Demonstrate window delivery process
                                     Trainees to enter returns as per exercise, view the
                                     abstract, ensure running of communication module,
         Practice
   10                                view the MIS and track articles as per exercise; to
            Exercise 13.2 – Task 2
                                     show window delivery of the deposit article and to
                                     view all reports
                                     Explain the need for using flush data for the
   10    Presentation/demo           purpose of BNPL billing; Demonstrate flush data
                                     process
         Practice
   05                                Trainees to perform flush data
            Exercise 13.3
                                     Show the daily detailed report for the BNPL articles
   05    Demo                        accepted and explain the tariff calculation process
                                     by the system for the purpose of billing
         Practice                    Trainees to view the daily report for the two BNPL
   05
            Exercise 13.3            customers
 270     Total time
Module 14 – Working in R net
                                       MODULE PLAN
 Course reference:         Module 14                           Revision history:
 Computer training for Working in R net environment            Version 1.0 25.07.2011
 B & C class SPMS
 At the end of the module, the trainees must be able to
      Define the prerequisites for successful tracking of registered letters
      Handle registered articles in the RNet environment
 Notes for the instructor:
      Ensure that each trainee system has an internet connection
      Create an independent Post office in each trainee system
      Take care not to install actual Rnet communication but install only training
        component
      This module comprises one unit as below
            o Working in R Net environment
      Keep sufficient number of copies of Exercises for distribution
                                                                                     Unit 1
Time   Main units/steps/aids/    Contents/detailed activities/teaching points
Min.   screens
       Working in R net environment
  05   Introduction              Briefly introduce the activities in the unit
                                 Introduce the R net network and the prerequisites for
  15   Presentation
                                 successful data transfer
                                 Demonstrate the lab configuration and the utility of
  15   Demo
                                 Register net communication in data exchange
                                 Trainees to login to all modules perform day/shift
  10   Practice
                                 begin and understand the office configuration
                                 Demonstrate the booking of registered articles with
                                 barcode in POS, preparation of despatch list, running
  15   Demo
                                 communication module and show the MIS in the
                                 training site
                                 Trainees to book the registered articles for the
       Practice
  15                             destination assigned, prepare despatch list, run
           Exercise 14 – Task 2
                                 register net communication and view training MIS
                                 Demonstrate the receipt and despatch functions
       Demo – RNet functions in
  30                             related to registered articles in sorting office and
       sorting office
                                 show the stage by stage of one article
                                 Demonstrate the receipt of bag and issue of articles
  10   Demo                      to postmen selecting the barcode data already
                                 received
                                 Trainees to work in postman module, receive bag and
       Practice
  10                             issue registered articles to beat, selecting the
           Exercise 14 – Task 3
                                 barcode concerned and view the delivery slip
                                 Demonstrate the returns in Postman module, submit
                                 accounts, running communication module for data
  10   Demo
                                 updation and show data updation in MIS; also show
                                 the tracking of article handled
                                 Trainees to take returns in postman module, view
       Practice                  reports, submit accounts, run communication module
  15
           Exercise 14 – Task 4  and view the MIS and track articles as per exercise;
                                 to perform day end on completion of tasks
 150   Total time
Module 15 – MIS and web tools in India Post
                                     MODULE PLAN
Course reference:         Module 15                            Revision history:
Computer training for MIS and web tools in India Post          Version 1.0 dt. 25.07.2011
B & C class SPMS
At the end of the module, the trainees must be able to analyse the MIS from various
sites of DOP
Notes for the instructor:
     Ensure that internet connection is available in each system
     Obtain bar codes of some speed post articles and eMOs booked previous week
        and delivered/paid for use
     This module comprises one unit as below
           o MIS and web tools in management
     Keep sufficient number of copies of Exercises for distribution
                                                                                        Unit 1
Time Main units/steps/aids/          Contents/detailed activities/teaching points
Min. screens
         MIS and web tools in India Post
   05 Introduction                   Briefly introduce the activities in the unit
                                     Briefly outline the MIS efforts of DOP and list out the
   20 Presentation/demo              links available and their easier access through the
                                     quick links in India Post site
                                     Trainees to access the IndiaPost site, study the
   15 Practice                       contents and access the various MIS sites using the
                                     quick links
                                     Demonstrate the login to epayment site using general
   10 Demo
                                     login and show all MIS
                                     Trainees to login as general user in epayment site and
   15 Practice
                                     study the MIS with the help of the exercise
                                     Login as general user in eMO site and show all types
   15 Demo                           of MIS; Also show tracking result of one actual eMO
                                     booked and paid
   20 Practice                       Trainees to study the eMO MIS under various heads
                                     Demonstrate the data available in Speednet MIS and
   10 Demo
                                     how they can be analysed
                                     Trainees to study the Speednet MIS and view tracking
   15 Practice
                                     information of one article
                                     Show the information available in accounts MIS site
   10 Demo
                                     and how the same can be used
   15 Practice                       Trainees to study the accounts MIS
                                     Demonstrate the project arrow data extraction reports
   30 Demo                           in Project arrow site; Discuss the KPIs and how
                                     performance is studied
                                     Trainees to discuss the impact of various activities in
                                     transactions affecting KPI and understand the
   20 discussion
                                     successful data generation process and their role while
                                     working in Project Arrow offices
                                     Trainees to browse through the India Post website and
   20 Practice
                                     familiarize with all the information available
                                     Demonstrate the process of creating a gmail account
   20 Demo
                                     and sending and reading emails
Time   Main units/steps/aids/   Contents/detailed activities/teaching points
Min.   screens
                                Trainees to create a gmail account and transact mails
  30   Practice
                                as in the exercise
 270   Total time

								
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