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Shared by: Patrick Kitano
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Management Consulting 2.0 How Web 2.0 is Changing Management Consulting To Create Game-Changing Strategies Traditional Management Consultants Work with Fortune 500 Clients Top 10 Management Consulting Firms in 2008 by Vault.com The Management Consultant Ethos High Priced Ranked #69 in Forbes’ 2007 Largest Private Companies Revenues: $308,000 per Employee The Management Consultant Ethos “Ivory Tower” Research and Recommend The Definitive MBA Profession 20% of MBA Graduates Want to Work at Consulting Firms Harvard Business School Strategic Issues Consultants Tackle Diverse Experience is Prized in Consultants Globalization IT Solutions Operations M&A Integration Note: Traditional Consulting Focuses on Organizational Structure Corporate-wide Solutions Sales & Marketing to Maximize Revenue Corporate Finance Sarbanes Oxley Compliance But Chess Pieces are So Cliché Management Consultants are Used to Defining Themselves as Kings of Strategy Problems with Consulting Today “Ivory Tower” Approach is Inefficient The Internet has Opened up Research that was once the Domain of Consulting Firms Knowledge Redundancy Consultant Teams are Sent On-Site to Learn and Analyze the Business Learning Curve Costs Consulting Still not in Real Time “Research and Recommend” is not Interactive “We spent four months developing this solution for your company” Web 2.0 Changes Consulting The Internet Creates a Real Time Consulting Paradigm Here are the Four New Rules of Consulting 2.0 1. Leverage Existing Knowledge The Internet Facilitates Business Intelligence Consulting 1.0 Produced Polished 200-page Reports to Justify Fees Pre-Internet, Consultants were Charged with Intelligence Discovery 1. Leverage Existing Knowledge Consulting 2.0 does not Regurgitate Intelligence Found on the Internet Consultants Should Add Value to Management Domain Knowledge Don’t Reinvent the Wheel How Consultants Add Value to Intelligence Leverage the Social Media Seek Feedback on New Product Development Create Buzz Marketing to Beat the Competition and Blogs 2. Interactive Engagement The Internet is an Organic Test Lab Consultants don’t Need to Hole Up in their Ivory Tower 2. Interactive Engagement Collaborate with Management in Real Time Leverage the Social Media to Beta Test and Ask for Solutions 3. Be Open to the Discovery Process The Social Media Spawns Epiphanies Real Time Conversations of Ideas Apply Zen Can Move the Original Plan in an Entirely New Direction 4. Level the Consultant Client Relationship Don’t Dictate Collaborate 4. Level the Consultant Client Relationship Management and Consultant Must Resolve to Execute Iteratively So Consulting doesn’t become a Navel Gazing Exercise Why Work with Consultant 2.0? Certain Industries are Becoming Reliant on Internet Marketing Real Estate Technology Media and Publishing Retail Consumer Goods Financial Services Advertising Industries that Must Reach the Consumer Online Often Don’t have Bandwidth or Resources to Understand Web 2.0 Why Work with Consultant 2.0? Consultant 2.0 Adds Value in Context with Web 2.0 Innovative Viral Marketing Strategic Partnering Product Development Social Media Strategy Business Modeling Management Consultant 2.0 Profile Social Media Presence Online Authority is Requisite to Mobilize Social Media as Intelligence Tool Management Consultant 2.0 Profile Proven, Diverse Management Experience MBAs have Value Senior Management Background Management Consulting Note: Consulting 2.0 Startup Mentality Focuses on Immediate, Sales & Marketing Executable Solutions Product Management Corporate Finance Legal Expertise Consulting 2.0 - the New Paradigm Making Innovative Strategies Accessible to All Companies Efficiently and Economically 1. Leverages Existing Management Knowledge 2. Develops an Interactive Engagement 3. Values Discovery in the Consulting Process 4. Collaborative, not Dictatorial Contact Kevin Boer 650.387.2860 kevin@DomusConsultingGroup.com Patrick Kitano 415.320.2844 pat@DomusConsultingGroup.com Image Attributions Chess pieces John Houseman Harvard Business School Stack of reports Slide 10 Slide 11 Slide 13 People icons Ivory Tower Donald Trump Slide 18 - Collaborate Running business people

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