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PowerPoint Presentation - AGA Hawaii Chapter

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PowerPoint Presentation - AGA Hawaii Chapter Powered By Docstoc
					         Leadership
During Times of Great Change
              J. D. Williams
              Vice President
           Application Solutions
     Oracle State and Local Government
    AGENDA
•   My background
•   Challenge of Change
•   Collaboration
•   Leadership
•   Case Study
Challenge
     of
     Change
Challenge is doing well
what we have to do
everyday and at the same
time be innovative and
prepare for the future.
Part of the answer is
understanding what the
purpose of government
and what those who
work for our citizens do.
What is the purpose of
  Government ?
“A good government
  implies two things:
 fidelity to the object
       of government,
          which is the
      happiness of the
  people; secondly, a
     knowledge of the
means by which that
    object can be best
             attained.”   --James Madison
How to Embrace Change
1. Assessment of where you are
2. Buy-in by Senior Leadership
   and Approval Bodies
3. Assemble Transition Team
4. Prepare Plan
5. Implement the Change
6. Continuous Improvement
.




    1. Assessment of where we are

     Knowing what questions to ask

     Why?
    What?
    How?
    Who?
    When?
  Finding These Answers Usually
             Involves:
• Comparing Your Operation
With Others
• Looking at Best Practices From
Around the Country
• Presentations at Association
Meetings
• Determining the Public’s
Expectations
•   What do think you should be
     doing – and why?

•   If decision is made to change how
       are you going to do it?
       – need for “buy in” from all
         stakeholders – Build         `
            Coalitions
       – enterprise view of
            government-impact on
            others
       --opinions of staff and advisors
2. Buy-in by Senior leadership and
approval bodies

         • Cabinet officials, governor
            and budget staff,
            legislative leaders and
            appropriation committee,
            members of Technology
 .
            Council

         • “Good to go” decisions
    3. Assemble transition team
 Develop Implementation Plan

 Importance of the impact on your organization and
      people

 Characteristics of staff – Pennsylvania example

 Coalitions – stakeholders

 Importance of Short Term Wins
        4. Plan Change
 Impact on people - Resistance

 Obstacles to be overcome

 Communication plan

 Scope of work
    – timelines
    – deliverables and accountability

 Accountability/Executive Ownership
Cross Boundary Collaboration
        • Value

        • Governance

        • Standardization

        • Technology
Leadershi
p

      Climate of Trust
Listen to Others
Listen                    Lean


         JD’s Beginning




Lift                      Learn
Agree on Goals and Work Plan
 5. Implementation of change
· Need for positive short term wins
     --on time and within budget

· Celebrate successes

· Communication
    – keeping everyone in loop
    – no surprises

· Accountability reviews-Executive
    Ownership
Joint Accountability and Responsibility
Face to Face communications
“What you do
  speaks so
  loud that I
 cannot hear
what you say.”
  --Ralph Waldo
     Emerson
Leadership
Characteristics of Admired Leaders
 Characteristics       1995 Respondents:       1987 Respondents:
                       Percentage of People   Percentage of People
                            Selecting               Selecting
                   »   HONEST                          88            83
   •   HONEST                   95                     87
   •   FORWARD-LOOKING          75                     62
   •   INSPIRING                68                     58
   •   COMPETENT                63                     67
   •   Fair-minded              49                     40
   •   Supportive               41                     32
   •   Broad-minded             40                     37
   •   Intelligent              40                     43
   •   Straightforward          33                     34
   •   Dependable               32                     32
   •   Courageous               29                     27
   •   Cooperative              28                     25
   •   Imaginative              28                     34
   •   Caring                   23                     26
   •   Determined               17                     20
   •   Mature                   13                     23
   •   Ambitious                13                     21
   •   Loyal                    11                     11
   •   Self-controlled          5                      13
   •   Independent              5                      10
       Top Four Characteristic
•                      1995   1987   Difference
•   Honest             88     83        +5
•   Forward Thinking   75     62        +13
•   Inspiring          68     58        +10
•   Competent          63     67        -4
     Five Levels of
Collaborative Leadership
“Patriots Oath”
•   I am only one
•   But I am one
•   I cannot do everything
•   But I can do something.
•   And what I can do;
•   That I ought to do
•   And what I ought to do
•   By the grace of God
•   I will do.
           Edward Everett Hale
  is time for a new
“It
generation of
leaders to cope
with the new
problems and
opportunities--For
there is a New
World to be Won.”
 John F. Kennedy
JD’s Beginning

				
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