KPC_GenBusiness_AAS_Rpt_7-10

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					       Program Outcomes Assessment
                             Program    AAS General Business Degree
                         Department     Business & Industry
                       College/School   KPC
                      Academic Years    AY2010
                     Program Contact    Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
              Assessment Coordinator    Debbie Sonberg (ifdgs@uaa.alaska.edu)

                                                                                         TABLE 1
                                                                                PROGRAM MISSION AND CONTEXT

                                                                          Green sheet tabs are current year report data.
                                                                   Red sheet tabs are prior year or miscellaneous in-house data.

                                                                                         Program Mission

        The mission of the General Business program is to provide excellent educational opportunities in general business to position our
         students to succeed via employment, attainment of an Associates of Applied Sciences degree, or in building a Bachelors degree
       base; we serve our students (both returning adults and traditionally-aged learners) by providing a range of business courses, service
                                                     learning and internship opportunities.
                                                                             Program Context and General Comments

                                                       This report is based on KPC's AAS General Business AY10 Assessment Plan


       Outcomes were changed between AY08 & AY09. This year's report is based on the newest outcomes.
       Trends will be reflected for two years, but older data is still included for appropriate comparisons.

       Since outcomes changed last year, there were no recommendation brought forward other than those mentioned by the reviewing
       committee. As much of those as possible have been included in the new assessment plan and report.

       Plan rewritten Fall 09 and updated in Spring 2010 to reflect the new data collection cover sheet process. The General Business
       program is offered at both the Kenai River Campus and the Kachemak Bay Campus.



                                                                                  Location of Published Outcomes


       Right now, KPC keeps all of its outcomes in one site at the top of the academics degree programs page. Starting in Spring of 2010
       with the redesign of the KPC Web site, each program's outcomes will be on individual program's Web pages.

Submitted July 15, 2010                                                  b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                                             Mission & Context
Program Outcomes Assessment
              Program    AAS General Business Degree
           Department    Business & Industry
        College/School   KPC
       Academic Years    AY2010
      Program Contact    Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                                                               TABLE 2
                                                                                         PROGRAM OUTCOMES ASSESSMENT RESULTS
                                                                                                                                                                                                                                                                                                                                                                                                         Current
                                                                                                                                                                                                       Measures                                                                                                                                                                                                                                         5 Year Trend Data
                                                                                                                                                                                                                                                                                                                                                                                                          Year




                                                                                                                              ACCT A101 & A102 --
                                                                                     Concepts in Business




                                                                                                                                                                                                                                                                                                                                                                                                                            reports for data from
                                                                                                                                                                                                                                                                                                                            CIOS A260A Service




                                                                                                                                                                                                                                                                                                                                                                                                                             previous outcomes
                                                                                                                                                                                                                                                                                                                                                                                                         Weighted Average
                                                                                     CIS A110 Computer

                                                                                     MS Excel & Access




                                                                                                                                                                                                                                                                                                                            Learning Reflection




                                                                                                                                                                                                                                                                                                                                                                                                                               See past years'
                                                                                                                              Statement of Cash




                                                                                                                                                                                                                                                                                                                                                                    CIOS A260A Final




                                                                                                                                                                                                                                                                                                                                                                                                          automatically)
                                                                                                                                                                                                                                                  BA 260 Marketing
                                                                                                                                                                       Midterm Exam #3




                                                                                                                                                                                                            Oral Presentation




                                                                                                                                                                                                                                                                                       Business Service




                                                                                                                                                                                                                                                                                                                                                                                                            (Calculates
                                                                                                                                                                       BA A151 Intro to




                                                                                                                                                                                                            BA A151 Intro to




                                                                                                                                                                                                                                                                                                                                                                                                                                                    2008-2009
                                                                                                            Sample size for




                                                                                                                                                    Sample size for




                                                                                                                                                    Sample size for




                                                                                                                                                                                          Sample size for




                                                                                                                                                                                                                                Sample size for




                                                                                                                                                                                                                                                                     Sample size for




                                                                                                                                                                                                                                                                                                          Sample size for




                                                                                                                                                                                                                                                                                                                                                  Sample size for




                                                                                                                                                                                                                                                                                                                                                                                       Sample size for
                                                                                                                                                    BA A166 Small


                                                                                                                                                    Business Plan
                                                                                                                                                    Management




                                                                                                                                                                                                                                                                                       CIOS A260A

                                                                                                                                                                                                                                                                                       Final Report
                                                                                                                                                    Business




                                                                                                                                                                       Business




                                                                                                                                                                                                            Business
                                                                                                            measure




                                                                                                                                                    measure




                                                                                                                                                    measure




                                                                                                                                                                                          measure




                                                                                                                                                                                                                                measure




                                                                                                                                                                                                                                                                     measure




                                                                                                                                                                                                                                                                                                          measure




                                                                                                                                                                                                                                                                                                                                                  measure




                                                                                                                                                                                                                                                                                                                                                                                       measure
                                                                                                                                                                                                                                                                                                                                                                    Portfolio
                                                                                     Exams




                                                                                                                                                                                                                                                                                                                            Paper
                                                                                                                              Flow




                                                                                                                                                                                                                                                  Plan
                         Upon completion of the program, students       Grade                B                                       B                    C+                 B                                                                                                                                                                                                                                B+                                     B
                         will be able to demonstrate proficiency in the
                   1                                                    Value             3.28                 16                 3.28              43   2.50   15        3.20               15                                                                                                                                                                                                             3.50                                    3.25
                         application of financial and managerial theory
                         and practice.                                  Weight            0.50                                    1.00                   1.00             1.00

                         Upon completion of this program, students         Grade                                                                          C+                                                                                           B                                                                                                                                                      B-                                    B+
                         will be able to describe the fundamental
                   2                                                       Value                                                                         2.50   15                                                                                 3.28                   6                                                                                                                                 2.89                                    3.47
                         concepts of marketing elements and
                         marketing strategy.                               Weight                                                                        1.00                                                                                      1.00

                                                                           Grade             B                                                            C+                                                      A-                                   B                                    B+                                    B+                                   B+                                     B+                                    B+
                         Upon the completion of the program,
                   3     students will be able to communicate              Value          3.28                 16                                        2.50   15                                             3.88                  8             3.28                   6               3.55               20                 3.62                 15              3.42                 16                3.62                                    3.47
                         effectively in oral (3A) and written (3B) form.
                                                                           Weight         0.50                                                           1.00                                                  1.00                                1.00                                   1.00                                  1.00                                 1.00
                                                                           Blank and shaded = Does not measure this published outcome.
                                                                           Weights: 0.5 = Measure gives anecdotal or indirect indication of published outcome, or has a limited sample size.
                                                                                        1 = Measure provides direct, reliable information on the published outcome.




           Submitted July 15, 2010                                                                                                                              b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                                                                                                                                                                                                                                                       Outc Results AY10
                          Program Outcomes Assessment Discussion
                                                           Program      AAS General Business Degree
                                                        Department      Business & Industry
                                                     College/School     KPC
                                                    Academic Years      AY2010
                                                   Program Contact      Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
                                             Assessment Coordinator     Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                                                                                    TABLE 3
                                                                                                                ANALYSIS OF OUTCOME ASSESSMENT RESULTS
                                        Note: Alternatively, an electronic word-processing document compatible with MS Word may be substituted for this table.
                                                  Outcome                Result                                                                          Explanation of the Results

                                                                                                   Outcomes and results automatically fill in from the previous tab.
                                                                                  CIS A110 Computer Concepts in Business: Excel and Access exam scores are included in this assessment outcome. CIS A110 is a degree requirement and covers both Excel
                                                                                  and Access spreadsheets/database, concepts as well as other software applications, with a focus on solving business problems. The CIS A110 course supports several
                                                                                  programs and the scores presented are an aggregate for the class, not separated by program. The average score for all students in CIS A110 on Excel and Access (4) exams
                                                                                  was 85%, with a low of 38% and a high of 104% (extra credit for exemplary work and extras). The lowest scores were from students for whom shift work or other
                                                                                  circumstances prevented them from attending class regularly. It is unknown as to whether any of the low scores actually represent business students, some of the
                                           Upon completion of the                 exemplary scores were from business students.
                                          program, students will be
                                             able to demonstrate                  ACCT A101 & A102 Principles of Accounting I & II: Both courses presented statements of cash flows for the assessment data (Fall 2009 & Spring 2010). ACCT A101 showed
                                    1   proficiency in the application
                                                                            B
                                                                                  16 successful and 4 unsuccessful assessments, ACCT A102 showed 12 successful and 1 unsuccessful assessment, with 75% being a successful score. No further grade
                                         of financial and managerial              breakdowns were provided.
                                              theory and practice.
                                                                                  BA A151 Intro to Business: Used Midterm Exam #3 for assessment. Eight students were assessed with seven successful (70% or above) and one unsuccessful (at 69%). The
                                                                                  average score was 80% with a high of 95% and a low of 69%.

                                                                                  BA A166 Small Business Management: Assessment project was a Business Plan showing 11 successful and 4 unsuccessful assessments. Grade breakdowns were not
                                                                                  provided for this course.


                                           Upon completion of this
                                          program, students will be               BA A166 Small Business Management: The Busines plan project was used to assess Outcome #2 (marketing principles), with the same results as outcome 1 above.
                                             able to describe the
                                    2     fundamental concepts of
                                                                           B+
                                                                                  BA A260 Marketing: A Marketing Plan was used for this assessment. Class count was seven: six were assessed; four were successful with 25 out of 25 points, and two were
                                           marketing elements and                 unsuccessful with 13 points and 10 points. The class average of the six assessed was 82%
                                             marketing strategy.


                                                                                  CIS A110: Excel and Access exam scores are included in this assessment outcome. CIS A110 is a degree requirement and covers both Excel and Access
                                                                                  spreadsheets/database, concepts as well as other software applications, with a focus on solving business problems. The CIS A110 course supports several programs and the
                                                                                  scores presented are an aggregate for the class, not separated by program. The average score for all students in CIS A110 on Excel and Access (4) exams was 85%, with a
                                                                                  low of 38% and a high of 104% (extra credit for exemplary work and extras). The lowest scores were from students for whom shift work or other circumstances prevented
                                                                                  them from attending class regularly. It is unknown as to whether any of the low scores actually represent business students, some of the exemplary scores were from
                                                                                  business students.

                                                                                  BA A166 Small Business Managment: Used the same assessment data as listed in Outcome #1 above, focusing on oral and written communication skills.

                                         Upon the completion of the
                                                                                  BA A151 Intro to Business: Used three oral presentation assignments totalling 100 points. Eight students were assessed and all eight were successful. The high score was
                                          program, students will be
                                                                                  100% and the low score was 83% with a class average of 96.88%.
                                    3       able to communicate            B+
                                         effectively in oral (3A) and
                                                                                  CIOS A260A Business Communicatons -- Students performed several major projects that demonstrated their skills in business communication, from simple emails, memos,
                                             written (3B) form.
                                                                                  and letters, to complex community projects, reflection papers, a final paper that was to be a "business service" idea that they could take into the future with them, and a
                                                                                  culminating PDF portfolio of best work throughout the semester. All of these projects required extensive interaction with classmates and community members -- it was a
                                                                                  very interactive class. Students even participated in deciding which documents should be included in a PDF portfolio, ideas for asthetic presentation, and what components
                                                                                  should be included in a service learning reflection paper. Students shared their work for other students to comment, edit, etc. Several reflection papers were shared with
                                                                                  the Caring for the Kenai service learning coordinators and used in CFK's year-end evaluation process. The class far exceeded my expectations as an instructor, as well as the
                                                                                  expectations of our community partner. Low or missing grades were primarily due to students who had other life priorities and could not complete all of the assignments.
                                                                                  Two very active/interactive students took incompletes in order to be able to finish some final projects with the quality work they are capable of presenting. Although the
                                                                                  actual collected assessment data is not included in these reports, I highly recommend reading the service learning reflection papers. They can be requested by email to
                                                                                  ifdgs@kpc.alaska.edu. Some mid-semester comments are included below.




                                        Comments from students in CIOS A260A regarding their service learning experience (part way through the project)


                                        It was a good experience to come across new ideas. There was some real creativity in some of the projects and some practical discoveries. There is an organic pesticide that can be used on spruce bark beetles and a
                                        liquid filled with microbes that eat oil that can be put into your boat’s bilge water to remove oil.
                                        ------------------------------------------------------------------
                                        I did enjoy reading some of the semi-finalist papers. I got to read one, in particular, that was very well written, the idea was well thought out, and the research was very extensive. I actually found myself getting
                                        excited about the idea they were proposing, wind turbines in Ninilchik. I myself am interested in alternative sources of energy, so I was happy to see that some young people out there are considering the possibility
                                        of and need for this sort of technology. I must say, I had a hard time limiting my comments to only a couple of sentences. I wish my schedule last week would have provided me with more time to read and comment
                                        on papers. I wonder if there is anything else they (CFK) need help with, photography, design work? I would like to help more. Thanks for this opportunity, Debbie.
                                        ------------------------------------------------------------------
                                        I have really enjoyed writing the CFK feedback/comments. It has been fun and very interesting. I think everyone enjoyed doing it and will probably have stories for you on Thursday. I was surprised how many entries
                                        there were on the same subject. There were several that I really liked. One, however, was a young lady that wanted to put together a web site for kids to learn about the environment by playing games and what
                                        they can do about it. teach them about recycling. I thought that this was very original and encouraged her to try this and maybe even run a contest or something.
                                        ------------------------------------------------------------------
                                        There was quite a variation in the quality of the entries.
                                        I wondered how old a couple of the entrants were.
                                        At the other end of the spectrum, I could not understand why the best entry I read did not win. This entry was wonderfully written, with a great opening. The project had already been completed including a printed
                                        booklet, a flyer and an electronic version on the borough's website.
                                        Several student's impressed me with their writing skills.
                                        I had a few good chuckles and had to resist the impulse to criticize when the students were lazy.
                                        ------------------------------------------------------------------
                                        We have a full class on March 24, and everybody was working hard.
                                        Merrill Sikorski stopped to see how we are doing. Some students had a couple questions for him.
                                        I had a lot of papers on how to keep Kenai River clean, be safe on the road (Moose), and how to protect people from Bears but not kill them.
                                        I think It is a great experience for me to learn more about Kenai Peninsula and what is going on in life generally.
                                        ------------------------------------------------------------------
                                        I enjoyed this project more than I expected. I was a little nervous about the whole idea of it but it was actually enjoyable. I had few entries that I learned from and encouraged them to put more into it for next year.
                                        The readings went well and when I left yesterday there were only a few left.




Submitted July 15, 2010                                                                                           b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                                                                                                          Outc Analysis AY10
      Program Improvement Recommendations Based on Assessment
                        Program    AAS General Business Degree
                     Department    Business & Industry
                  College/School   KPC
                 Academic Years    AY2010
                Program Contact    Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
          Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)


                                                                              TABLE 4
                                            PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR
                                             Recommendation                         Outcome(s)  Rationale for the Recommendation                              Resource Implications         Action Taken in AY10

      The program is running smoothly, and there are no specific recommendations at this time.

                                                                                                                                                                                      For all KPC distance classes,
                                                                                                                                                                                      each enrolled student receives
      Program faculty teaching distance courses noted the importance of instructional
                                                                                                                                                                                      a letter with specific
      design assistance they had received and the occasional difficulties with Blackboard
                                                                                                                                                                                      instructions and guidance,
      technology. They also reflected on the high attrition rate in some distance courses
                                                                                                                                                                                      often including a note from the
      but they did not come up with a recommendation.
                                                                                                                                                                                      faculty member. This began
                                                                                                                                                                                      Spring 2010.


      The Assistant Director for Academic Affairs plans to meet with all program faculty in the fall
      of 2010 to review the various programs' outcomes analyses and may revise the analyses or
      recommendations at that time.

                                                                                                                    See sheet tab labeled "Recs 08-09"
      Outcomes were reevaluated and courses to meet those outcomes were updated in the
                                                                                                                    column labeled "Actions Taken in AY10"
      AY10 assessment plan . (See last appendix in plan)
                                                                                                                    for more details.

      Several BUS/ACCT/CIS courses were updated in AY 2010



                                                                                                TABLE 5
                                          ASSESSMENT PROCESS IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR

                                            Recommendation                                             Outcome(s)     Rationale for the Recommendation       Resource Implications

                                                                                                                    See sheet tab labeled "Recs 08-09"
      The process of data collection with cover sheets was also added to the AY10 assessment
                                                                                                          ALL       column labeled "Actions Taken in AY10"
      plan. (see "Assessment Process Introduction" in the assessment plan.
                                                                                                                    for more details.

      Discuss with program faculty how to handle nonsubmissions and withdrawals, in terms of
      outcome results grades. They could be included in the overall averages and results or they
                                                                                                                    Need to understand role and effect of
      could just be comments on the analysis sheet. Consistency within the department would be             all
                                                                                                                    the 'absent'
      helpful for interpreting and comparing sections and years.
      See S09 ENGL A212 (Christian) Technical Writing Letter of App & Resume as an example.



                                    Please review "Actions Taken in AY10" on the sheet tab for previous year recommendations for progress that may have
                                                                           been made to those recommendations.


Submitted July 15, 2010                                                                        b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                                                                           Recs AY10
                           Values by Tool                Year Average
                            Grade Table                   Grade Table
                            0         F                   A         4
                           0.3        F+                 A-        3.7
                           0.7        D-                  B         3
                            1         D                  B-        2.7
                           1.3        D+                 B+        3.3
                           1.7        C-                  C         2
                            2         C                  C-        1.7
                           2.3        C+                 C+        2.3
                           2.7        B-                  D         1
                            3         B                  D-        0.7
                           3.3        B+                 D+        1.3
                           3.7        A-                  F         0
                            4         A                  F+        0.3
                           NG                            NG




Submitted Month/Day/Year    b2987697-92f9-41df-aee7-1ad7aa593893.xlsx    Grade Table
Program Outcomes Assessment
              Program               AAS General Business Degree
           Department               Business & Industry
        College/School              KPC
       Academic Years               2008/2009
      Program Contact               Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
Assessment Coordinator              Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                                                                               TABLE 2
                                                                                                          PROGRAM OUTCOMES ASSESSMENT RESULTS
                                                                                                                                                                                                                                                                                                                                                                       Current
                                                                                                                                                                                                                            Measures                                                                                                                                                                      5 Year Trend Data
                                                                                                                                                                                                                                                                                                                                                                        Year




                                                                                                                                                              Financial Accounting I
                                                                                                                                       Reviews, Case Brief,




                                                                                                                                                                                                         S09 BA A151 Intro to
                                                                                                                                       overall course grade




                                                                                                                                                                                                         overall course grade




                                                                                                                                                                                                                                                    overall course grade
                                                                                                Computer Concepts




                                                                                                                                                                                                                                                                                             Computer Concepts
                                                                                                                                       S09 BA/JUST A241




                                                                                                                                                                                                                                                                                             Access HO#4 Final
                                                                                                                                                                                                                                F08 BA A166 Small




                                                                                                                                                                                                                                                                                                                                                                       Weighted Average
                                                                                                 MS Excel #2 Final




                                                                                                                                        Grade included in




                                                                                                                                                                                                          Grade included in




                                                                                                                                                                                                                                                     Grade included in




                                                                                                                                                                                                                                                                                                                                   S09 CIOS A150A
                                                                                                                                                                                                                                                     Fundamentals of
                                                                                                                                                                 F08 ACCT A101




                                                                                                                                                                                                                                                      assignments on
                                                                                                                                                                 Prep of Balance
                                                                                                                                         Business Law I
                                                                                                                     Sample size for




                                                                                                                                                                 Sample size for




                                                                                                                                                                                       Sample size for




                                                                                                                                                                                                                                  Sample size for




                                                                                                                                                                                                                                  Sample size for




                                                                                                                                                                                                                                                                           Sample size for




                                                                                                                                                                                                                                                                                                                 Sample size for




                                                                                                                                                                                                                                                                                                                                                     Sample size for
                                                                                                                                                                                                                                                      selected topics
                                                                                                                                         Quizzes, Case




                                                                                                                                                                                                                                                       Weekly writing
                                                                                                                                                                                                            Business Plan




                                                                                                                                                                                                                                   Business Plan
                                                                                                  S09 CIS A110




                                                                                                                                                                                                                                                                                               S09 CIS A110




                                                                                                                                                                                                                                                                                                                                                                        automatically)
                                                                                                                                                                                                                                                       S09 BA A231
                                                                                                                                                                                                                                   Management




                                                                                                                                                                                                                                                                                                                                     Final Project
                                                                                                                                                                                                                                                        Supervision
                                                                                                   in Business




                                                                                                                                                                                                                                                                                                in Business




                                                                                                                                                                                                                                                                                                                                                                         (Calculates




                                                                                                                                                                                                                                                                                                                                                                                          2003/2004




                                                                                                                                                                                                                                                                                                                                                                                                      2004/2005




                                                                                                                                                                                                                                                                                                                                                                                                                  2005/2006




                                                                                                                                                                                                                                                                                                                                                                                                                                   2006/2007




                                                                                                                                                                                                                                                                                                                                                                                                                                               2007/2008
                                                                                                                                                                                                              Business




                                                                                                                                                                                                                                     Business
                                                                                                                       measure




                                                                                                                                                                    measure




                                                                                                                                                                                         measure




                                                                                                                                                                                                                                     measure




                                                                                                                                                                                                                                     measure




                                                                                                                                                                                                                                                                             measure




                                                                                                                                                                                                                                                                                                                   measure




                                                                                                                                                                                                                                                                                                                                                       measure
                                                                                                                                              Exams




                                                                                                                                                                      Sheet




                                                                                                                                                                                                                                                                                                                                         PPT
    ProgramObjectives/Outcome




                                     Upon completion of the program, students      Grade                B                                      B+                           B                                   NG                     B+                                                           B                                                                        B
                                    will be able to demonstrate proficiency in the
                                1                                                  Value             3.06                14                    3.48            16         3.00               8                                   15   3.47    12                                                  3.00               15                                                   3.25
                                    application of financial and managerial theory
                                                      and practice.                Weight            1.00                                      1.00                       1.00                                  1.00                  1.00                                                        0.50
           Published




                                     Upon completion of this program, students        Grade                                                                                                                                            B+                                                                                                                                   B+
                                      will be able to describe the fundamental
                                2                                                                                                                                                                                                             12
               s




                                                                                      Value                                                                                                                                           3.47                                                                                                                                3.47
                                       concepts of marketing elements and
                                                 marketing strategy.                  Weight                                                                                                                                          1.00
                                                                                      Grade                                                                                                                                            B+                    A-                                                                          B                                  B+
                                        Upon the completion of the program,
                                3       students will be able to communicate          Value                                                                                                                                           3.47    12            3.92               14                                                     3.16               10               3.47
                                    effectively in oral (3A) and written (3B) form.
                                                                                      Weight                                                                                                                                          1.00                  1.00                                                                      0.50
                                                                                      Blank and shaded = Does not measure this published outcome.
                                                                                      Weights: 0.5 = Measure gives anecdotal or indirect indication of published outcome, or has a limited sample size.
                                                                                                  1 = Measure provides direct, reliable information on the published outcome.




   Submitted July 31, 2009                                                                                                                                                      b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                                                                                                                                                                                                     Outc Results 08-09
Program Outcomes Assessment Discussion
                                Program      AAS General Business Degree
                             Department      Business & Industry
                          College/School     KPC
                         Academic Years      2008/2009
                        Program Contact      Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
                  Assessment Coordinator     Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                                                TABLE 3
                                                                           ANALYSIS OF OUTCOME ASSESSMENT RESULTS
                Note: Alternatively, an electronic word-processing document compatible with MS Word may be substituted for this table.
                         Outcome              Result                                                               Explanation of the Results

                                                               Outcomes and results automatically fill in from the previous tab.
                Upon completion of the
               program, students will be
                                                    Many projects were combined into one assessment sheet. It is difficult to make recommendations or analyses on specific parts of a course when this is
            1    able to demonstrate           B
                                                    done. Next year work on separating projects to their own cover sheets and include more specific comments.
                   proficiency in the
              application of financial and
                managerial theory this
                Upon completion ofand
               program, students will be            Many projects were combined into one assessment sheet. It is difficult to make recommendations or analyses on specific parts of a course when this is
            2     able to describe the         B+   done. Next year work on separating projects to their own cover sheets and include more specific comments. Plan more projects for evaluating specific
               fundamental concepts of              outcomes and list them individually (not as a group).
               marketing elements and
                  marketing strategy.
              Upon the completion of the
                program, students will be           Many projects were combined into one assessment sheet. It is difficult to make recommendations or analyses on specific parts of a course when this is
            3      able to communicate         B+   done. Next year work on separating projects to their own cover sheets and include more specific comments. Plan more projects for evaluating specific
                effectively in oral (3A) and        outcomes and list them individually (not as a group).
                     written (3B) form.




   Submitted July 31, 2009                                                    b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                                                             Outc Analysis 08-09
Program Improvement Recommendations Based on Assessment
                 Program        AAS General Business Degree
              Department        Business & Industry
           College/School       KPC
          Academic Years        2008/2009
         Program Contact        Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
   Assessment Coordinator       Debbie Sonberg (ifdgs@uaa.alaska.edu)


                                                                                  TABLE 4
                                  PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR
                                                                                                              Rationale for the
                                         Recommendation                                   Outcome(s)                                           Resource Implications       Actions taken in AY 10
                                                                                                              Recommendation
                      BA A151 was taught online for the first time this semester.
                                                                                             1,2,3   (not supplied by faculty member)
                        It will be redesigned before delivery in the fall of 09
                                                                                                                                                                       All instructors chose specific
                                                                                                                                                                       activities for assessment
                                                                                                                                                                       purposes and matched those
                                                                                                                                                                       activities to specific
              Choose specific activities to assess separately from overall course grades.                   1,2,3                                                      outcomes. More grade detail
                                                                                                                                                                       and analysis is needed in
                                                                                                                                                                       most cases, but this was a
                                                                                                                                                                       great step in the right
                                                                                                                                                                       direction.




                                                                 TABLE 5
                          ASSESSMENT PROCESS IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR
                                                                                            Rationale for the
                                   Recommendation                          Outcome(s)                            Resource Implications                                     Actions taken in AY 10
                                                                                           Recommendation
                                                                                                                                                                       Steps were taken to provide
 If many projects were combined into one assessment sheet. It is difficult to make recommendations or                                                                  separate cover sheets when
analyses on specific parts of a course when this is done. Next year work on separating projects to their                                                               the same project was used for
    own cover sheets and include more specific comments. Plan more projects for evaluating specific                                                                    more than one outcome, but
                          outcomes and list them individually (not as a group).                                                                                        not all instructors provided
                                                                                                                                                                       specific grade detail for
                                                                                                                                                                       analysis.
                                                                                                                                                                       The outcomes were simplified
                                                                                                                                                                       into three main outcomes.
                                                                                                                                                                       The entire plan was rewritten
                                                                                                                                                                       and the process is much
   The previous plan was too complex. The new plan was written in Fall 08 to provide more direct                                                                       simpler. More work needs to
                            assessment measures and improve analysis.                                                                                                  be done in implementing to
                                                                                                                                                                       process to provide better
                                                                                                                                                                       analysis, but great effort was
                                                                                                                                                                       made in the overall plan and
                                                                                                                                                                       process.


     Submitted July 31, 2009                                                                b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                                                  Recs 08-09
                                                                                                                            All instructors chose specific
                                                                                                                            activities for assessment
                                                                                                                            purposes and matched those
                                                                                                                            activities to specific
     Need to make sure measures are not only summarized into overall course grades.                                         outcomes. More grade detail
                                                                                                                            and analysis is needed in
                                                                                                                            most cases, but this was a
                                                                                                                            great step in the right
                                                                                                                            direction.




Submitted July 31, 2009                                                         b2987697-92f9-41df-aee7-1ad7aa593893.xlsx                   Recs 08-09
                                                                  Program Outcomes Assessment
              Program                                                    AAS General Business Degree
           Department                                                    Business & Industry
        College/School                                                   KPC
      Academic Years                                                     2007/2008
      Program Contact                                                    Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
Assessment Coordinator                                                   Debbie Sonberg (ifdgs@uaa.alaska.edu)




                                                                                                                                                        Outcomes Indicators (see analysis sheet for sample sizes)                                                                                       Curren                                           5 Year Trend Data
                                                                                   TABLE 1B                                                                                                                                                                                                             t Year




                                                                                                                                                                                                                                                                                                                             (new program - 1st cycle)
                                                                                                                                                                                                     ACCT 222 Computerized




                                                                                                                                                                                                                                                        CIOS A260A Bus Comm
                                                                                                                                                                                                                             Service Learning Project
                                                                                                                                                                           Marketing Presentations




                                                                                                                                                                                                                                                                                                          Weighted Average
                                                                                                                                                                                                                                                        Final Business Service
                                                                                                                                                                                                                             CIOS A260A Business
                                                                                   PROGRAM




                                                                                                                                                                                                                                                                                 Concepts in Business
                                                                                                                                                   (indirect assessment)




                                                                                                                                                                           (in place of BA 260)




                                                                                                                                                                                                                                                                                 CIS 110 - Computer
                                                                                                                                                                                                     (direct assessment)




                                                                                                                                                                                                                             (direct assessment)




                                                                                                                                                                                                                                                        (direct assessment)
                                                                                                                                                                                                      Projects 9.1 & 10.1




                                                                                                                                                                                                                                                                                                                                    2006-2007
                                                                                   OUTCOMES




                                                                                                                                                                                                                             Communications




                                                                                                                                                                                                                                                        Report (not SL)
                                                                                   ASSESSMENT




                                                                                                                                                   Grade Data




                                                                                                                                                                                                     Accounting
                                                                                                                                                                           BA A343
                                                                                   RESULTS
                                                                                                                                                                                                                                                                                                                                                                                  Grade Table

                                                                                                                                  Grade                   B                                                  B+                                                                                           B+                          B                                      A        4         0     F

                                                                         describe and utilize the major components of
                                                                     1                                                            Value             3.00                                                   3.44                                                                                          3.29                  3.07                                          A-       3.7       0.2   F+
                                                                         the accounting information system

                                                                                                                                 Weight             0.50                                                   1.00                                                                                                                                                              B        3         0.7   D-

                                                                                                                                  Grade                B+                                                    B+                                                                                           B+                          B                                      B-       2.7       0.9   D
                                                                         identify and analyze internal control problems
                                                                     2   and make recommendations for safeguarding                Value             3.30                                                   3.44                                                                                          3.39                  3.00                                          B+       3.3       1.2   D+
                                                                         the assets of a business…
                                                                                                                                 Weight             0.50                                                   1.00                                                                                                                                                              C        2         1.6   C-

                                                                         apply the fundamentals of absorption costing             Grade                B+                                                                                                                                                 B+                          B                                      C-       1.7       1.9   C
                                                                         and cost behavior...; contribution
                                                                     3   margin/breakeven analysis, budgeting and                 Value             3.30                                                                                                                                                 3.30                  3.00                                          C+       2.3       2.2   C+
http://www.kpc.alaska.edu/pdf/Outcomes%20Lists%20AY06%20_2_.pdf




                                                                         variance analysis and relevant cost/revenues for
                                                                         decisions.                                              Weight             0.50                                                                                                                                                                                                                     D        1         2.6   B-

                                                                                                                                  Grade                B+                                                                                                                                                 B+                        A-                                       D-       0.7       2.9   B
                                                                         apply economic theory to decision-making and
                                                                         the analysis of a variety of private and public
                                                                     4                                                            Value             3.30                                                                                                                                                 3.30                  3.77                                          D+       1.3       3.2   B+
                                                                         policy concerns using basic economic concepts
                                                                         and analytical tools
                                                                                                                                 Weight             0.50                                                                                                                                                                                                                     F        0         3.6   A-

                                                                                                                                  Grade                   B                         A                        B+                       B+                        B+                    B+                  B+                      B+                                         F+       0.3       3.9   A
                                                                         collect, summarize, disburse, and use various
                        Program Outcomes




                                                                     5   forms of information to aid in the running of a          Value             3.00                        4.00                       3.44                     3.50                      3.50                3.50                   3.53                  3.25                                          NG                       NG
                                                                         business
                                                                                                                                 Weight             0.50                        1.00                       1.00                     1.00                      1.00                1.00

                                                                                                                                  Grade                   B                         A                                                                                                                     A-                          B
                                                                         use marketing fundamentals from product
                                                                     6   development, pricing strategies, promotional             Value             3.00                        4.00                                                                                                                     3.67                  3.00
                                                                         strategies, and distribution strategies
                                                                                                                                 Weight             0.50                        1.00

                                                                         identify and apply elements of contract, tort,           Grade                B+                           A                                                                                                                     A-                      B+                                         D-       0.7       2.9   B
                                                                         agency, property law, partnerships,
                                                                     7   corporations, UCC sales and secured                      Value             3.30                        4.00                                                                                                                     3.77                  3.25                                          D+       1.3       3.2   B+
                                                                         transactions, banking and professional liability
                                                                         law                                                     Weight             0.50                        1.00                                                                                                                                                                                         F        0         3.6   A-

                                                                                                                                  Grade                B+                                                    B+                       B+                        B+                    B+                  B+                      B+                                         F+       0.3       3.9   A
                                                                         use word processing, spreadsheet, database,
                                                                         presentation graphics, and the internet browser
                                                                     8                                                            Value             3.30                                                   3.44                     3.50                      3.50                3.50                   3.46                  3.27                                          NG                       NG
                                                                         software to solve complex business issues and
                                                                         report and display these solutions
                                                                                                                                 Weight             0.50                                                   1.00                     1.00                      1.00                1.00

                                                                                                                                  Grade                C+                                                                             B+                        B+                    B+                  B+                      B+

                                                                         communicate effectively and function on multi-
                                                                     9                                                            Value             2.30                                                                            3.50                      3.50                3.50                   3.33                  3.25
                                                                         disciplinary teams

                                                                                                                                 Weight             0.50                                                                            1.00                      1.00                1.00

                                                                                                                                  Grade                B+                           A                        B+                       B+                        B+                    B+                  B+                        A-

                                                                         identify, formulate, and solve business
                                                                    10                                                            Value             3.30                        4.00                       3.44                     3.50                      3.50                3.50                   3.56                  3.80
                                                                         problems

                                                                                                                                 Weight             0.50                        1.00                       1.00                     1.00                      1.00                1.00

                                                                                                                                                                                                                                                                                                                                                          B+     B+
                                                                                                                                                                                                                                                                                                                                                         3.46   3.26

                                                                                                                            Blank and shaded = Tool does not measure this published outcome or tool not used this cycle.
                                                                                                                            Weights: 0.5 = Tool gives anecdotal indication of published outcome.
                                                                                                                                         1 = Tool is a good measure of the published outcome




                                                                                                                                                                                                      C:\Docstoc\Working\pdf\b2987697-92f9-41df-aee7-1ad7aa593893.xlsx
Program Outcomes Assessment Discussion
             Program     AAS General Business Degree
           Department    Business & Industry
       College/School    KPC
       Academic Year     2007/2008
Assessment Coordinator   Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)

                                                                TABLE 2B
                                                ANALYSIS OF OUTCOME ASSESSMENT RESULTS



                                         Outcome                      Result   Explanation of the Results

                                                                               More analysis will be provided when the collected data has been submitted to the assessment
                                                                               coordinator and added to this report (fall of 2008).
                                                                               ACCT 101: 26 students total. GPA for Kenai River Campus was 2.5 in the fall and 1.7 (3.2 not counting the 5 F's) in the spring.
                                                                               Kachemak Bay Campus had a 3.6 in the spring. This could be due to KRC not having a full-time accounting professor this year--
                                                                               he retired and KRC has had two failed searches to fill that position. More consistent results and perhaps better coordination
                                                                               between instructors are expected once a full-time accounting professor is hired.
                                                                               ACCT 222 - Computerized Accounting: This is an elective course, but one that most students in this area consider essential to
                  describe and utilize the major
                                                                               small business success. This course was originally assigned to the full-time accounting professor. Once he retired, rather than
################# components of the accounting                         B+
                                                                               cancelling the course, it was taken over as a hybrid self-study course by a CIOS professor who has extensive computerized
                  information system
                                                                               accounting experience in order for three graduating General Business students to complete their planned, relevant course work.
                                                                               These three students earned an average of 98% on their first comprehensive project, but dropped to 73% on their last
                                                                               comprehensive project. The students were given the opportunity to correct and resubmit their work, but two of the three chose
                                                                               to keep the semester grade they had already earned rather than spend additonal time on this last project. One student earned
                                                                               an "A" for the course, and the other two earned "B's."

                                                                               ACCT 101: 26 students total. GPA for Kenai River Campus was 2.5 in the fall and 1.7 (3.2 not counting the 5 F's) in the spring.
                                                                               Kachemak Bay Campus had a 3.6 in the spring. This could be due to KRC not having a full-time accounting professor this year--
                                                                               he retired and KRC has had two failed searches to fill that position. More consistent results and perhaps better coordination
                                                                               between instructors are expected once a full-time accounting professor is hired.
                         identify and analyze internal control                 ACCT 222 - Computerized Accounting: This is an elective course, but one that most students in this area consider essential to
                         problems and make                                     small business success. This course was originally assigned to the full-time accounting professor. Once he retired, rather than
#################                                                      B+
                         recommendations for safeguarding                      cancelling the course, it was taken over as a hybrid self-study course by a CIOS professor who has extensive computerized
                         the assets of a business…                             accounting experience in order for three graduating General Business students to complete their planned, relevant course work.
                                                                               These three students earned an average of 98% on their first comprehensive project, but dropped to 73% on their last
                                                                               comprehensive project. The students were given the opportunity to correct and resubmit their work, but two of the three chose
                                                                               to keep the semester grade they had already earned rather than spend additonal time on this last project. One student earned
                                                                               an "A" for the course, and the other two earned "B's.

                  apply the fundamentals of absorption
                  costing and cost behavior...;
                  contribution margin/breakeven
#################                                                      B+      This result is solely based on grade data at this time.
                  analysis, budgeting and variance
                  analysis and relevant cost/revenues
                  for decisions.
                  apply economic theory to decision-
                  making and the analysis of a variety
################# of private and public policy concerns                B+      This result is solely based on grade data at this time.
                  using basic economic concepts and
                  analytical tools


                                                                               ACCT 222 - Computerized Accounting: This is an elective course, but one that most students in this area consider essential to small
                                                                               business success. This course was originally assigned to the full-time accounting professor. Once he retired, rather than cancelling the
                                                                               course, it was taken over as a hybrid self-study course by a CIOS professor who has extensive computerized accounting experience in
                                                                               order for three graduating General Business students to complete their planned, relevant course work. These three students earned an
                                                                               average of 98% on their first comprehensive project, but dropped to 73% on their last comprehensive project. The students were given the
                                                                               opportunity to correct and resubmit their work, but two of the three chose to keep the semester grade they had already earned rather than
                                                                               spend additonal time on this last project. One student earned an "A" for the course, and the other two earned "B's.
                                                                               BA 343 Marketing: Students submitted excellent marketing projects. Most of the marketing projects result in real business experiences
                                                                               and are considered confidential by the students who submit them. A sampling is available from the professor upon request.
                                                                               CIOS A260A Business Communications: Business Service Project. The students prepared a written and oral report on a business
                                                                               "service" idea that they could take into life/work with them after this class and after graduation. One student took an incomplete due to
                  collect, summarize, disburse, and use
                                                                               health issues. Another student with health issues chose to complete the coursework, but plagiarized the final report. Project ideas
################# various forms of information to aid in               B+
                                                                               included "The Alaska Senior Appreciation (ASAP) Program" (providing assistance to senior citizens in housekeeping, yard work, and
                  the running of a business                                    maintenance); "Rainbows Beginning Detoxification Center"; "Local Childcare Assistance for Nova Gold"; "Get Hooked on Jumpstart at
                                                                               KPC" (assistance program for senior high school students of Kenai Alternative High School to attend Kenai Peninsula College); "Teen
                                                                               Scene" (teen center activities for Soldotna); "Willie Boat fundraiser to Soldotna Little League"; all of these are projects that students can
                                                                               continue to work on in the future -- most fully intend to do so.
                                                                               CIS A110 - Computer Concepts in Business: Although this course is a requirement for this degree, the degree is new and many students
                                                                               have not taken the course yet. During the spring semester, only one general business student and one accounting student enrolled in this
                                                                               course. One earned an A, the other a B. All other students in this course were in other degree programs (such as computer electronics,
                                                                               industrial process instrumentation, and process technology). The general business student received an A on every assignment and every
                                                                               exam. She had the benefit of having worked in a business [a job she got as a result of an internship a couple of years ago] and was able
                                                                               to directly apply what she was learning to what she was doing at her job. She used a Macintosh at work, but was able to convert concepts
                                                                               from our PC/Windows environment to similar programs on the Mac. A conceptual learning experince we hope for in all our courses.




                                                                               BA 343 Marketing: Students submitted excellent marketing projects. Most of the marketing projects result in real business
                                                                               experiences and are considered confidential by the students who submit them. A sampling is available from the professor upon
                                                                               request.
                                                                               CIOS A260A Business Communications: Business Service Project. The students prepared a written and oral report on a
                         use marketing fundamentals from
                                                                               business "service" idea that they could take into life/work with them after this class and after graduation. One student took an
                         product development, pricing
#################                                                       A-     incomplete due to health issues. Another student with health issues chose to complete the coursework, but plagiarized the final
                         strategies, promotional strategies,
                                                                               report. Project ideas included "The Alaska Senior Appreciation (ASAP) Program" (providing assistance to senior citizens in
                         and distribution strategies
                                                                               housekeeping, yard work, and maintenance); "Rainbows Beginning Detoxification Center"; "Local Childcare Assistance for Nova
                                                                               Gold"; "Get Hooked on Jumpstart at KPC" (assistance program for senior high school students of Kenai Alternative High
                                                                               School to attend Kenai Peninsula College); "Teen Scene" (teen center activities for Soldotna); "Willie Boat fundraiser to
                                                                               Soldotna Little League"; all of these are projects that students can continue to work on in the future -- most fully intend to do so.
                                                                 BA 343 Marketing: Students submitted excellent marketing projects. Most of the marketing projects result in real business
                                                                 experiences and are considered confidential by the students who submit them. A sampling is available from the professor upon
                                                                 request.
                  identify and apply elements of                 CIOS A260A Business Communications: Business Service Project. The students prepared a written and oral report on a
                  contract, tort, agency, property law,          business "service" idea that they could take into life/work with them after this class and after graduation. One student took an
################# partnerships, corporations, UCC           A-   incomplete due to health issues. Another student with health issues chose to complete the coursework, but plagiarized the final
                  sales and secured transactions,                report. Project ideas included "The Alaska Senior Appreciation (ASAP) Program" (providing assistance to senior citizens in
                  banking and professional liability law         housekeeping, yard work, and maintenance); "Rainbows Beginning Detoxification Center"; "Local Childcare Assistance for Nova
                                                                 Gold"; "Get Hooked on Jumpstart at KPC" (assistance program for senior high school students of Kenai Alternative High
                                                                 School to attend Kenai Peninsula College); "Teen Scene" (teen center activities for Soldotna); "Willie Boat fundraiser to
                                                                 Soldotna Little League"; all of these are projects that students can continue to work on in the future -- most fully intend to do so.

                                                                 ACCT 222 - Computerized Accounting: This is an elective course, but one that most students in this area consider essential to
                                                                 small business success. This course was originally assigned to the full-time accounting professor. Once he retired, rather than
                                                                 cancelling the course, it was taken over as a hybrid self-study course by a CIOS professor who has extensive computerized
                                                                 accounting experience in order for three graduating General Business students to complete their planned, relevant course work.
                                                                 These three students earned an average of 98% on their first comprehensive project, but dropped to 73% on their last
                                                                 comprehensive project. The students were given the opportunity to correct and resubmit their work, but two of the three chose
                  use word processing, spreadsheet,
                                                                 to keep the semester grade they had already earned rather than spend additonal time on this last project. One student earned
                  database, presentation graphics, and
                                                                 an "A" for the course, and the other two earned "B's.
################# the internet browser software to solve    B+
                                                                 CIS A110 - Computer Concepts in Business: Although this course is a requirement for this degree, the degree is new and many
                  complex business issues and report
                                                                 students have not taken the course yet. During the spring semester, only one general business student and one accounting
                  and display these solutions
                                                                 student enrolled in this course. One earned an A, the other a B. All other students in this course were in other degree
                                                                 programs (such as computer electronics, industrial process instrumentation, and process technology). The general business
                                                                 student received an A on every assignment and every exam. She had the benefit of having worked in a business [a job she got
                                                                 as a result of an internship a couple of years ago] and was able to directly apply what she was learning to what she was doing at
                                                                 her job. She used a Macintosh at work, but was able to convert concepts from our PC/Windows environment to similar
                                                                 programs on the Mac. A conceptual learning experince we hope for in all our courses.

                     communicate effectively and function        CIS A110 - Computer Concepts in Business: Although this course is a requirement for this degree, the degree is new and many
#################                                           B+
                                                                 students have not taken the course yet. During the spring semester, only one general business student and one accounting
                     on multi-disciplinary teams
                                                                 student enrolled in this course. One earned an A, the other a B. All other students in this course were in other degree


                                                                 ACCT 222 - Computerized Accounting: This is an elective course, but one that most students in this area consider essential to small
                                                                 business success. This course was originally assigned to the full-time accounting professor. Once he retired, rather than cancelling the
                                                                 course, it was taken over as a hybrid self-study course by a CIOS professor who has extensive computerized accounting experience in
                                                                 order for three graduating General Business students to complete their planned, relevant course work. These three students earned an
                                                                 average of 98% on their first comprehensive project, but dropped to 73% on their last comprehensive project. The students were given the
                                                                 opportunity to correct and resubmit their work, but two of the three chose to keep the semester grade they had already earned rather than
                                                                 spend additonal time on this last project. One student earned an "A" for the course, and the other two earned "B's.
                                                                 BA 343 Marketing: Students submitted excellent marketing projects. Most of the marketing projects result in real business experiences
                                                                 and are considered confidential by the students who submit them. A sampling is available from the professor upon request.
                                                                 CIOS A260A Business Communications: Business Service Project. The students prepared a written and oral report on a business
                                                                 "service" idea that they could take into life/work with them after this class and after graduation. One student took an incomplete due to
                     identify, formulate, and solve              health issues. Another student with health issues chose to complete the coursework, but plagiarized the final report. Project ideas
#################                                           B+
                     business problems                           included "The Alaska Senior Appreciation (ASAP) Program" (providing assistance to senior citizens in housekeeping, yard work, and
                                                                 maintenance); "Rainbows Beginning Detoxification Center"; "Local Childcare Assistance for Nova Gold"; "Get Hooked on Jumpstart at
                                                                 KPC" (assistance program for senior high school students of Kenai Alternative High School to attend Kenai Peninsula College); "Teen
                                                                 Scene" (teen center activities for Soldotna); "Willie Boat fundraiser to Soldotna Little League"; all of these are projects that students can
                                                                 continue to work on in the future -- most fully intend to do so.
                                                                 CIS A110 - Computer Concepts in Business: Although this course is a requirement for this degree, the degree is new and many students
                                                                 have not taken the course yet. During the spring semester, only one general business student and one accounting student enrolled in this
                                                                 course. One earned an A, the other a B. All other students in this course were in other degree programs (such as computer electronics,
                                                                 industrial process instrumentation, and process technology). The general business student received an A on every assignment and every
                                                                 exam. She had the benefit of having worked in a business [a job she got as a result of an internship a couple of years ago] and was able
                                                                 to directly apply what she was learning to what she was doing at her job. She used a Macintosh at work, but was able to convert concepts
                                                                 from our PC/Windows environment to similar programs on the Mac. A conceptual learning experince we hope for in all our courses.




                                                                 Student reflection on Business Communications (CIOS A260A) service learning project:

                                                                  Looking back on my experience working with CFK I must say it was memorable. When Mrs. Sonberg first proposed the idea of working with CFK as a
                                                                 semifinalist sponsor I was less than ecstatic and at the time probably would of preferred book work. To me CFK seemed just like a science fair and I
                                                                 thought it was rather silly to go and “sponsor” a semifinalist. However my attitude would change.

                                                                  My attitude was not exactly changed immediately as the class attended the CFK luncheon. My impression from the luncheon was less than positive and
                                                                 I really was not motivated at all to be involved with CFK. In addition I did not really understand what this had to do with business communications.

                                                                  Things did not really start to change my mind until we actually began selecting a semifinalist from the A and B piles of projects. I was impressed by the
                                                                 sheer number of projects that students had turned in, it was amazing. Some of the projects I read were innovative and could turn into real world projects
                                                                 that could greatly benefit the Kenai Peninsula.

                                                                 Not only was I impressed with the projects, but the people who where taking time out of their lives to run the contest. The CFK staff was a very sincere
                                                                 and dedicated group that really wanted youth to make a difference in the community.

                                                                 After our class had participated in selecting a semifinalist I believe that enthusiasm really began to pick up. I think it really opened all of our eyes to how
                                                                 much the CFK contest could and was making a difference in the community. The semifinalist selection really proved to me that CFK was a worthy
                                                                 endeavor.

                                                                 I am glad that I did participate in the semifinalist selection and aided with our business communications class sponsoring two individuals. It was a great


                                                                 Student comments on teamwork benefits:

                                                                   Interactive classes seem to be the most effective for me. I learn so much from the other students. I have been so sheltered I really need the
                                                                 interaction with the others in the class as well as the teacher and the text book. Without the help of other students this semester I would not have done
                                                                 as well as I did. I loved the feedback we got from Krista Timlin [KPC Service Learning Coordinator] coming into class and responding to our letter.
                                                                 Real life assignments seem to work best for me. Being readers for CFK, giving positive feedback to real people, making a difference, really works for
                                                                 me. People like [student] really help me, because they are so open with what they think and aren’t afraid to share. I liked being able to be a part of the
                                                                 group interaction , but also applying individually what we were learning at the same time. Being treated special because we are a part of a solution for
                                                                 [community partner] and [community partner] was nice also. Lunch was nice, it put into action their appreciation of us.

                                                                 I really enjoyed this service learning project. I have learned more from this project than another project I have done prior for service learning. This also
                                                                 helped me learn more about how important that group participation is.
Program Improvement Recommendations Based on Assessment
               Program    AAS General Business Degree
            Department    Business & Industry
         College/School   KPC
         Academic Year    2007/2008
       Program Contact    Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)
 Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)

                                                                                  TABLE 3
                                                          PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

          Rec. No.                                              Recommendation                                    Outcome(s)                     Rationale for the Recommendation   Resource Implications                        Action Taken


                                 To be completed in the fall of 2008 after faculty return to their                                                                                                          Assessment coordinator brought this up to two faculty
                                 contracts. See AY 07 Program Recs tab for updates on previous                                                                                                              members with digital copies of outcomes and a
                                                                                                                                                                                                            statement of the inconsistency highlighted in red.
                                 recommendations.

                                                                                                                                                                                                            None at this time. Until the program faculty clarify
                                                                                                                                                                                                            outcomes, the assessment coordinator does not have
                                                                                                                                                                                                            consistent outcomes to work with.


                                                                                                                                                                                                            none at this time. Until the program faculty clarify
                                                                                                                                                                                                            outcomes, the assessment coordinator does not have
                                                                                                                                                                                                            consistent outcomes to work with.

                                                                                                                                                                                                            Facutly is already looking into other textbooks, project
                                                                                                                                                                                                            formats, etc. Should be easy to incorporate after this
                                                                                                                                                                                                            analysis. See embedded Word document in Outcomes
                                                                                                                                                                                                            Analysis Sheet for a thorough discussion.


                                                                                                                                                                                                            Continue open access to KPC courses




                                 *may incorporate into program review discussion due in AY06




                                                                                                                                    b2987697-92f9-41df-aee7-1ad7aa593893.xlsx
Program Improvement Recommendations Based on Assessment
              Program     AAS General Business Degree
            Department    Business & Industry
        College/School    KPC
        Academic Year     2007/2008
 Assessment Coordinator   Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)


                                                                           TABLE 3
                                                   PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

          Rec. No.                                        Recommendation                                  Outcome(s)                     Rationale for the Recommendation                                          Resource Implications                                      Action Taken in AY 07                        Action Taken in AY 08
                                                                                                                                                                                                                                                                                                                         Met with a third faculty
                                                                                                                                                                                                                                                                                                                         member (at Kachemak
                                                                                                                          There are several lists of outcomes in the assessment plan with
                                                                                                                                                                                                   Quality faculty time and focus on assessment materials                                                                Bay Campus) and
                                                                                                                          different numbers of outcomes and different orders of the lists. This
                                                                                                                                                                                                                                                              Assessment coordinator brought this up to two faculty      hopefully have outcomes
                                                                                                                          makes it difficult to match outcomes and tools or any other part of
             1                   Match all outcomes on all tables and lists in the assessment plan.      ALL
                                                                                                                          the assessment process. Some of this may be due to the transition
                                                                                                                                                                                                   Assign a dedicated program person to communicate           members with digital copies of outcomes and a              more clarified and
                                                                                                                                                                                                   assessment issues to other program faculty and follow      statement of the inconsistency highlighted in red.         consistent throughout the
                                                                                                                          from the Small Business Administration degree to the General
                                                                                                                                                                                                   through with contacts.                                                                                                documents. Will check
                                                                                                                          Business Degree
                                                                                                                                                                                                                                                                                                                         with other faculty again in
                                                                                                                                                                                                                                                                                                                         the fall of 2008.
                                                                                                                                                                                                                                                                                                                         Corrected by Kachemak
                                 Clarify/verify all courses listed in course groupings associated with                                                                                                                                                        None at this time. Until the program faculty clarify
                                                                                                                          Some courses are listed in the course groupings that are not in the                                                                                                                            Bay BA faculty. Will be
             2                   each outcome. Consider including only required courses since all        ??
                                                                                                                          required courses list.
                                                                                                                                                                                                   same as above                                              outcomes, the assessment coordinator does not have
                                                                                                                                                                                                                                                                                                                         verified with other faculty
                                 electives cannot be listed.some electives should be listed…                                                                                                                                                                  consistent outcomes to work with.
                                                                                                                                                                                                                                                                                                                         in fall of 2008.
                                                                                                                                                                                                                                                                                                                         Corrected by Kachemak
                                                                                                                                                                                                                                                              none at this time. Until the program faculty clarify
                                 Clarify requirements of ACCT 201 or 202 in course groupings                              Only ACCT 201 is required in this program; however, 202 is often                                                                                                                               Bay BA faculty. Will be
             3                   associated with each outcome
                                                                                                         ??
                                                                                                                          listed and not 201 in the course groupings
                                                                                                                                                                                                   same as above                                              outcomes, the assessment coordinator does not have
                                                                                                                                                                                                                                                                                                                         verified with other faculty
                                                                                                                                                                                                                                                              consistent outcomes to work with.
                                                                                                                                                                                                                                                                                                                         in fall of 2008.
                                                                                                                                                                                                                                                                                                                         Accounting faculty retired
                                                                                                                                                                                                                                                              Facutly is already looking into other textbooks, project   and has not yet been
                                                                                                                          The Excel practice Payroll Problem was difficult in using and
                                                                                                                                                                                                   none -- faculty planning & redesign of project, textbook   formats, etc. Should be easy to incorporate after this     replaced. This course was
             4                   Adjust payroll procedures project in ACCT 225.                          1, 5, 7, 9       processing the payroll. It consumed more time than the instructor
                                                                                                                                                                                                   choice, etc.                                               analysis. See embedded Word document in Outcomes           not taught in AY 08. New
                                                                                                                          had allocated to the practice problem.
                                                                                                                                                                                                                                                              Analysis Sheet for a thorough discussion.                  faculty, when hired, may
                                                                                                                                                                                                                                                                                                                         have solutions

                                                                                                                          Course requirements are primarily set by UAA Anchorage campus,
                                                                                                                          with little voice from extended campuses. Review CCGs for
             5                   Review program and CCGs for possible need for updating                  ALL
                                                                                                                          apporpriateness to KPC community and educational needs. Add
                                                                                                                                                                                                   same as above
                                                                                                                          KPC to campuses and programs requiring these courses
                                 Continue to recognize the community need for business and accounting                     KPC is committed to meeting community needs, both personal and
             6                   courses
                                                                                                      ALL
                                                                                                                          industry
                                                                                                                                                                                         none                                                                 Continue open access to KPC courses                        Continues
                                                                                                                                                                                                                                                                                                                         This has continued in
                                                                                                                                                                                                                                                                                                                         established BA courses
                                                                                                                          Service learning provides authentic experiences and assessment of
                                                                                                                                                                                                                                                                                                                         and CIOS 260 (a gen ed
                                                                                                                          and for students as well as providing a service for the community.
                                                                                                         tends to be in                                                                                                                                                                                                  course). Students
                                                                                                                          SL is likely to become an accreditation requirement. Be proactive
                                 Recognize service learning projects in courses and consider adding      elective courses                                                                        faculty time and coordination with SL and assessment                                                                    continue to give high
             7                   service learning projects to other business-related courses             not listed in
                                                                                                                          for its immediate learning benefits as well as for future distinction.
                                                                                                                                                                                                 coordinators                                                                                                            praises for SL projects
                                                                                                                          Two faculty members have used SL projects in their courses -- one
                                                                                                         course groupings                                                                                                                                                                                                and experiences and
                                                                                                                          continues to do so on a regular basis. Data regarding these
                                                                                                                                                                                                                                                                                                                         consider them ro be the
                                                                                                                          activities was not available at the writing of this report.
                                                                                                                                                                                                                                                                                                                         most relavent learning
                                                                                                                                                                                                                                                                                                                         experiences.
                                                                                                                          Although all instructors assign, collect, and evaluate assignments,      Quality faculty time and focus on assessment materials
                                                                                                                          projects, examcs, etc., not enough focus is given to the collection of
                                 Plan project/exam collection data for assessment purposes, especially
             9                   in the program's core courses.
                                                                                                         ??               data for program assessment purposes. Most project collection was        Assign a dedicated program person to communicate                                                                      Still needs work.
                                                                                                                          for elective business courses. Plan project collection for core          assessment issues to other program faculty and follow
                                                                                                                          courses.                                                                 through with contacts.




                                 *may incorporate into program review discussion due in AY06




                                                                                                                                                  b2987697-92f9-41df-aee7-1ad7aa593893.xlsx
Program Improvement Recommendations Based on Assessment
               Program      AAS General Business Degree
             Department     Business & Industry
         College/School     KPC
         Academic Year      2007/2008
  Assessment Coordinator    Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)


                                                                                         TABLE 3
                                                                 PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

             Rec. No.                                                   Recommendation                                               Outcome(s)                   Rationale for the Recommendation                                             Resource Implications                                                 Action Taken
                                                                                                                                                                                                                                                                                               Assessment process will continue with a narrower range
                                                                                                                                                   Assessment process is too massive to evaluate all courses every
                                    Continue the assessment cycle and evaluation process in AY06, but focus on one or two                                                                                                                                                                      due to the sheer massiveness of attempting to assess all
                 1                                                                                                                  ALL            semester, and all program outcomes every year. Focus on one or        Faculty and assessment coordinator time
                                    outcomes or courses per semester or assessment cycle.                                                                                                                                                                                                      courses with all tools and all program outcomes every
                                                                                                                                                   two program outccomes each cycle.
                                                                                                                                                                                                                                                                                               cycle.
                                                                                                                                                                                                                                                                                               Assessment coordinator will disucss with faculty the
                                                                                                                                    to be at the
                                                                                                                                                   Direct or authentic assessements show actual student learning                                                                               concepts of irect assessments that are already being
                                                                                                                                    beginning of
                 2
                                    Select direct or authentic assessments for one or two program outcomes or emphasis areas to                    better than impression surveys and grada data. Accreditors                                                                                  conducted in courses that could better reflect student
                                                                                                                                    the AY 06                                                                            Faculty and assessment coordinator time
                                    incorporate into assessment plan, review, and report process.                                                  consider direct or authentic assessements to be real evidence                                                                               learning of program outcomes. Faculty will choose one
                                                                                                                                    assessement
                                                                                                                                                   rather than information program data gathering.                                                                                             or two outcomes and appropriate direct assessements to
                                                                                                                                    cycle
                                                                                                                                                                                                                                                                                               be written into the AY06 assessement plan.

                                                                                                                                                   Course requirements are primarily set by UAA Anchorage campus,
                                                                                                                                                                                                                         SBA faculty coordination at Kenai River Campus and Kachemak           Continual process. See "course comments-
                 3                  Continue to review program and CCGs for possible need for updating                              ALL            with little voice from extended campuses. Review CCGs for
                                                                                                                                                                                                                         Bay Campus                                                            recommendations" for list of possible CCG changes
                                                                                                                                                   apporpriateness to KPC community and educational needs.
                                                                                                                                                   This tool should be conducted approximately every three years.
                 4                  Conduct the second graduate survey for this program (first gathered in 2002)                    ALL            AY05 was the target year -- the survey was created, but not mailed Student services department will assist with this mailing                Mailed summer of 05 for 06 data collection
                                                                                                                                                   until the summer of 05. Data will be reported in AY06.
                                                                                                                                                   KPC is committed to meeting community needs, both personal and
                 5                  Continue to recognize the community need for business and accounting courses                    ALL                                                                               none                                                                     Continue open access to KPC courses
                                                                                                                                                   industry
                                                                                                                                                   Service learning provides authentic experiences and assessment of
                                    Recognize service learning projects in courses and consider adding service learning projects to                and for students as well as providing a service for the community.     Faculty time in developing and incorporating SL into specific        Coordinate with SL resources at KPC to further develop
                 6                                                                                                                  chosen later
                                    other business-related courses                                                                                 SL is likely to become an accreditation requirement. Be proactive      courses.                                                             SL concepts into courses -- ongoing project…
                                                                                                                                                   for its immediate learning benefits as well as for future distinction.
                                                                                                                                                   With the population of KPC's traditional students increasing, a       SBA faculty, dept chair, and admin time to discuss the possibilites
                                    Continue discussion and consideration of adopting a general business transfer degree similar                                                                                                                                                               Ongoing discussion within the departments at KPC
                 7                                                                                                                 ALL             greater need is arising for transferrability of the Small Business    and ramifications of adding (or switching to) a new business
                                    to the one at the Kodiak campus*                                                                                                                                                                                                                           campuses
                                                                                                                                                   Administration degree while still meeting individual local needs.     program.
                                    Clearly separate certificate outcomes from degree outcomes. If a new general business                                                                                                                                                                      Will be incorporated into discussions regarding
                 8                                                                                                                 ALL?            Required by Academic Affairs                                          Faculty and assessment coordinator time
                                    program is adopted, the SBM certificate needs to be redefined.*                                                                                                                                                                                            development of new program
                                    Also see course-specific comments and
                                    recommendations in this report




                                   *may incorporate into program review discussion due in AY06
apply economic theory to decision-making and the analysis of a variety of private and public policy concerns using basic economic concepts and analytical tools


collect, summarize, disburse, and use various forms of information to aid in the running of a business


identify and apply elements of contract, tort, agency, property law, partnerships, corporations, UCC sales and secured transactions, banking and professional liability law




                                                                                                                                                       b2987697-92f9-41df-aee7-1ad7aa593893.xlsx
   Program Outcomes Assessment Discussion
                           Program        AAS General Business Degree
                         Department       Business & Industry
                     College/School       KPC
                     Academic Year        2007/2008
              Assessment Coordinator      Ray Zagorski (ifrz@uaa.alaska.edu - Kenai River Campus); Stephen Gillon (ifsjg@uaa.alaska.edu - Kachemak Bay Campus)

                                                                                                         Marketing Courses                                       many
                                                                        elective                                  or                                             BA & CIOS
                                          ACCT A101 ACCT A102 ACCT A202 ACCT A222 BA A151 BA A166 BA A241 BA 260 BA 343 ECON A201 CIS A110                       Electives Average
                                                                                                                                                                 not scored
    Fall 07 Grade Data                           2.45                     3.7         3.8      3.45     3.07                                    3.5                                       A-   3.7   0    F+
    Spring 08 Grade Data                                                                        3.3      3.8       3.1     1.8     3.8          3.2
    Fall Count                                    26                      15            6        30       14                                     21
    Spring Count                                                                                 19       12        17       3      23            6
    Average grade                               2.45                    3.70        3.80      3.39     3.41      3.10    1.80    3.80         3.43

   describe and utilize the major
1 components of the accounting
   information system                            2.45                                         3.39      3.41                                                                  3.08   B               A     4     0    F
  identify and analyze internal control                                                                                                                                                              B     3    0.7   D-
  problems and make                                                                                                                                                                                  C-   1.7   1.9   C
2 recommendations for safeguarding
                                                                                                                                                                                     B+              C+   2.3   2.2   C+
  the assets of a business…                      2.45                     3.7         3.8     3.39      3.41                                                                  3.35
  apply the fundamentals of
                                                                                                                                                                                                     D    1     2.6   B-
3 absorption costing and cost                                                                                                                                                                        D-   0.7   2.9   B
  behavior...; contribution
  margin/breakeven analysis,                     2.45                     3.7         3.8     3.39      3.41                                                                  3.35   B+              D+   1.3   3.2   B+
  apply economic theory to decision-                                                                                                                                                                  F    0    3.6   A-
4 making and the analysis of a                                                                                                                                                                       F+   0.3   3.9   A
  variety of private and public policy                                                        3.39      3.41                                  3.43                            3.41   B+              NG
  collect, summarize, disburse, and
5 use various forms of information to
  aid in the running of a business               2.45                     3.7         3.8                          3.1     1.8     3.8        3.43                            3.15   B

   use marketing fundamentals from
   product development, pricing
6 strategies, promotional strategies,
   and distribution strategies
                                                 2.45                                         3.39      3.41       3.1     1.8     3.8                                        2.99   B
  identify and apply elements of
  contract, tort, agency, property law,
  partnerships, corporations, UCC
7 sales and secured transactions,
  banking and professional liability
  law                                                                     3.7         3.8     3.39      3.41       3.1     1.8     3.8        3.43                            3.30   B+
  use word processing, spreadsheet,
8 database, presentation graphics,
  and the internet browser software                                       3.7         3.8     3.39      3.41                                  3.43                            3.55   B+
  communicate effectively and
9 function on multi-disciplinary teams
                                                 2.45                                                                                                                         2.45   C+

   identify, formulate, and solve
10 business problems
                                                 2.45                     3.7         3.8     3.39      3.41       3.1     1.8     3.8        3.43                            3.21   B+


                                          Courses related to outcome

				
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