BP Centro
Middle Management Job
Descriptions
Pia Lisa Khalid
Tengku Nuratiqah
Nina Parviainen
Agenda
Organizational Chart
Job Responsibilities
Job Requirements
Job Design
Conclusion
ORGANIZATION CHART
Headquarters UK
Finnish HQ Bp-Centro
Marketing Finance Human Resources Logistics
Regional Regional
Manager Manager
Facility Facility Facility Facility Facility Facility
Manager Manager Manager Manager Manager Manager
Regional Managers
Responsible for their own regions & the
coordination of their activities
Interacts with each other & as a team
- uniformity of centers
- implementation of marketing strategy
New location proposals
Responsible for maintenance of franchises
& new contracts
Regional Managers (cont’)
Support, monitor & supervise the facility
managers within their regions
- instructs and get feedback
Communicates directly with functional
departments and HQ
- performs duties assigned
- monthly reports to HQ or when
necessary
Accountable for the regional budget
Facility Managers
Reports to Regional Manager
Manages day-to-day operations
Responsible for own facility & monitoring
the sites
Ensures smooth flow of facility operations
Supervisors the quality of the work &
services
Supervisors local outsourcing
Facility Managers (cont’)
Trains, leads & motivates employees
Ensures that all work tasks are performed
efficiently
Readiness to adapt to any changes
Responsible for branding & company
image
Ensure customer satisfaction
Job requirements
Country Manager
Masters Degree –
Business/Management/Marketing/Equivalent
Working experience
Team player mentality and leadership capabilities
Aggressive and able to work under pressure
Dynamic & flexible - working hours
Willing to travel or move to other country
Fluent – English, Finnish & Russian
Job requirements
Regional Manager
Bachelor Degree – Management/ equivalent
(Preferably Master’s Degree)
Working experience
Motivation skills
Willing to travel or move to other country
Posses communication & presentation skills
Fluent in English, Finnish & preferably Russian
Job requirements
Facility Manager
Bachelor Degree/ equivalent
Knowledge of the service industry
Ability to work individually
Finnish & basic English
Dynamic & flexible
Job Design for Middle
Management
Job Enlargement
Job Enrichment
Job Rotation
Flex-time
Alternate Work Schedule
Job Enlargement
Horizontal loading
Creating more jobs
Job Enrichment
Level of job
Authority and control
Individual performance reports
Training programs
Individual specific tasks
JOB DESIGN
Job rotation
Flex-time
Alternate work schedule
CONCLUSION
QUESTIONS?
THANK YOU!!