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J.D. Power and Associates 2008 Electric Utility Residential

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					                    J.D. Power and Associates
2008 Electric Utility Residential Customer Satisfaction StudySM

                                 Customer Satisfaction Index Ranking
                                   Midwest Region: Large Segment
                                                (Based on a 1,000-point scale)                            JDPower.com
                                                                                                       Power Circle RatingsTM
                                      500             550            600             650         700      for consumers:

           MidAmerican Energy                                                              659

                      We Energies                                                    642

                       Xcel Energy                                                  636

                    Alliant Energy                                                630

       Indiana Michigan Power                                                  621

                    Detroit Edison                                            620

                   Westar Energy                                              618

                     Duke Energy                                              616

                          AEP Ohio                                          607

Midwest Large Segment Average                                           601

             Consumers Energy                                           600

                       Ohio Edison                                     597

     The Illuminating Company                                         592

                         AmerenUE                                    591

                             ComEd                          556

         Ameren Illinois Utilities                       550




      Source: J.D. Power and Associates 2008 Electric Utility Residential
      Customer Satisfaction StudySM

      Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power
      and Associates as the publisher and the J.D. Power and Associates 2008 Electric Utility Residential Customer
      Satisfaction StudySM as the source. Rankings are based on numerical scores, and not necessarily on statistical
      significance. JDPower.com Power Circle Ratings™ are derived from consumer ratings in J.D. Power studies. For
      more information on Power Circle Ratings, visit jdpower.com/faqs. No advertising or other promotional use can be
      made of the information in this release or J.D. Power and Associates survey results without the express prior written
      consent of J.D. Power and Associates.

				
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