RANDY DESROCHERS (MCP, MCSA, MCSE, MCT)

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					RANDY DESROCHERS
185 Taylor St Manchester, NH 03103 Home Phone: (603) 669-6605 E-Mail: randyd123@comcast.net

                                                         OBJECTIVE

My objective is to obtain a position in Information Technology which will utilize acquired knowledge and collective experience

                                      SUMMARY OF QUALIFICATIONS
                                  Comprehensive training and experience including:

       Leadership skills including direct staff supervision, training, development and motivation.
       Outstanding organizational skills with the capacity to handle numerous tasks simultaneously and meet deadlines.
       Excellent communication, interpersonal and problem solving skills.
       Proven skill with ensuring the delivery of the outstanding service necessary to capture repeat and referral business.
       Dedication, strong work ethic and willingness to undergo training to become an effective contributor.
       Completion of MCP / MCSA / MCSE / MCT certification coupled with a broad-based knowledge of computer hardware,
        software, operating systems and applications.

                                            PROFESSIONAL EXPERIENCE

2006 - Present TSO, Department Of Homeland Security, Manchester, NH
Responsible for security relating to civil aviation, maritime, and all other modes of transportation, including providing security
and protection of air travelers, airports and aircraft at the Manchester Airport.

2001 - Present Computer Course Instructor, Hesser College, All NH Campuses
Provide technical instructional presentations to train classroom students on various Microsoft products including Microsoft
Windows 2000 Professional, Windows 2000/2003 Server as well as Windows XP. Provide instruction on CompTIA A+ and
Network+. Also provide technical guidance on Microsoft Office applications including PowerPoint, FrontPage, Outlook, Excel
and Word. Able to setup Server based classroom environments to establish real world network infrastructures.

2000 - 2001         Computer software and hardware support, Paradigm Computer Consulting, Bedford, NH
Responsibilities include the ability to analyze the business requirements and design and implement the infrastructure for
business solutions based on the Windows NT4.0 and Windows 2000 platform and also Microsoft Server software.
Implementation responsibilities include installing, configuring, and troubleshooting network systems. Job duties include
installation of various operating systems including Windows 98, Windows NT4.0 Server and Workstation, Windows 2000
Server and Professional also Microsoft Small Business Server.

1996 - Present Computer software and hardware support, Expert Computer Consulting, Manchester, NH
Responsibilities included being able to meet customer objectives, which included setup of new computers, building custom
computers, upgrading existing computers, troubleshoot and diagnose software and hardware problems. Other duties include
setup of wireless networks and custom web page design.

                                                      CERIFICATIONS

Microsoft Certified Trainer 2002, 2003, 2004
Microsoft Certified Systems Engineer NT4.0, Windows 2000
Microsoft Certified Systems Administrator 2000, 2003
Microsoft Certified Professional Since 2000

                                                        EDUCATION

Hesser College Manchester, NH
Major: Network Engineer

References:.........   Available upon request
Microsoft Transcripts: Available upon request

				
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