BAM im Kontext von Saperion Workflow by 67C94P6

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									5. Expertengespräch in Regensburg
         June 26th, 2007
•   About me
•   Motivation
•   Architectural Concept
•   QlikView
•   Prototype Architecture
•   Business Motivation
•   Workflow Scenarios
•   Showcase
•   Outlook



5. Expertengespräch in Regensburg June 26th, 2007   2
• Name: Gottfried Jocham
• Born: 1983
• Profession: Student at University of applied
  sciences (FH) JOANNEUM in Graz/Austria
• Course of Studies: Information Management
• Diploma Thesis: BAM Management Dashboard
• Thesis Supervisors:
     o Prof. Dr. Erwin Zinser (FH JOANNEUM)
     o DI (FH) Christian Reibnegger (FH JOANNEUM)
     o Dr. Martin Bartonitz (SAPERION)



5. Expertengespräch in Regensburg June 26th, 2007   3
• SAPERION
     o Visualization of SAPERION Workflow Statistics
     o Dashboard Functionality with QlikTech™ QlikView


• FH JOANNEUM
     o Implementation of theoretical BAM experience
           - Architectural Concept
           - Procedure Model
     o International cooperation/partnership with innovative
       companies



5. Expertengespräch in Regensburg June 26th, 2007              4
                                                    Source: Reibnegger
5. Expertengespräch in Regensburg June 26th, 2007                 5
• In Memory Business Intelligence Solution
• Data Sources
     o ODBC – OLEDB Sources
     o Text or Database files (csv,xls,xml,…)
• Execution of Load Script
• Field Association by QlikView
• Highly compressed and optimized Storage in
  *.qvw Files



5. Expertengespräch in Regensburg June 26th, 2007   6
5. Expertengespräch in Regensburg June 26th, 2007   7
• No „user friendly“ Workflow Monitoring
  capabilities in SAPERION

• Timely Information about current workflows
     o Incremental Data Loading


• Alerts to inform about threshold exceeding




5. Expertengespräch in Regensburg June 26th, 2007   8
                                  Forward
                                                    Pull from Groupbox
                                      Forward
                                                    Pull into
                                                    Pushfrom Groupbox      Additional
                                                                           Delay!
                              Forward
                                            2. Rework
                                                                Loop!
               3. Reject
                                                     Automated Available Userbox
                                                     4. User not push into  Escalation
                                                      4 Possibilities

                              1. End




5. Expertengespräch in Regensburg June 26th, 2007                                   9
• Workflow Instances monitored
     o Quality of Service
     o Duration
           - Total
           - Per Activity
     o Loops
     o Exceptional Behavior
     o Bottlenecks
• Threshold exceeding of Workflow instance
     o Alert and Mail



5. Expertengespräch in Regensburg June 26th, 2007   10
• Planned work
     o Extension of Rules
     o Role based views


• Further improvements
     o Extension of the two middle layers
           - Message Bus
           - Rule Engine  Recognition of patterns in Workflow Data
     o Next SAPERION Release: SAPERION SNMP capabilities
       for System Monitoring




5. Expertengespräch in Regensburg June 26th, 2007                     11
• Gottfried Jocham
     o gottfried.jocham.ima03@fh-joanneum.at


• Christian Reibnegger
     o christian.reibnegger@fh-joanneum.at


• Erwin Zinser
     o erwin.zinser@fh-joanneum.at




5. Expertengespräch in Regensburg June 26th, 2007   12

								
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