Managed Services Bronze Silver Gold Complete Showing Base Price $175/mo $275/mo $375/mo $475/mo On-site service Includes prescheduled technical service hours per month dedicated for managing, 2 Hrs 4 Hrs 6 Hrs 8 Hrs consulting, designing, building, fixing, training, and advising on your business IT issues. Discounted Hourly Rate For any additional on-site service. Over $70 $60 $55 $50 your included monthly allowance. Emergency Pop-Dispatch™ Guaranteed 4-hour on-site / 1-hour on- 2 4 Unlimited Unlimited cloud responses per month. Help Desk Support 24x7 Remote Help Desk Support Includes on-demand 24/7 Help Desk Support 5 Hrs 10 Hrs Unlimited Unlimited via Remote Access. Additional hours are extra. Discounted Remote Help Desk Support For additional Remote Help Desk service over $20 $10 $0 $0 you included monthly allowance, billed per session. No hourly charges apply. Per Device Pricing Managed Workstation Service $25 $20 $15 $10 Price per each networked PC or server / mo / mo / mo / mo Remote Network Monitoring with Included Included Included Included Automated Alerts Managed Antivirus / Antispyware Included Included Included Included Preventive Software Patch Included Included Included Included Management Software License Management & $5/mo $5/mo Included Included Compliance Reporting Per PC Per PC $5/mo $5/mo Inventory Management Reporting Included Included Per PC Per PC Proactive Performance Tuning Included Included Included Included End User Secure Remote Desktop $10/mo $10/mo Included Included Access & VPN per PC Per PC Stolen PC/Laptop Recovery Service Limited to Limited to Unlimited Unlimited Monitored and Managed by Prey 3 PCs 3 PCs Daily, Weekly and Monthly Reports Included Included Included Included Remote Network Backup $35/mo $25/mo Included Included per PC per PC Printer Management Service Price per device. Includes inkjet, laser, and multi-function printers. Includes 1 ink or toner $150/mo $125/mo $100/mo $80/mo refill each month during service agreement, limit 2 printer will be maintained every 6 months or 14,000 pages whichever comes first.
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