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S.R0125-552



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VoIP Supplementary Services Description:

4 Call Hold

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Contents

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11 Contents i

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13 List of Tables ...................................................................................................................................................ii

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15 1 Call Hold (HOLD) ............................................................................................................................ 1

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1.1 Normal Procedures with Successful Outcome .................................................................... 1

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18 1.2 Exception Procedures or Unsuccessful Outcome ................................................................ 2

19 1.3 Alternative Procedures ........................................................................................................ 3

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1.4 Interactions with Other Wireless Services .......................................................................... 3

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522-i Contents

S.P0125-522-0 v0.2



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List of Tables 4

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List of Tables 522-ii

1 Call Hold (HOLD)

Call Hold (HOLD) allows the controlling subscriber in an active call to temporarily

suspend media transmission and reception with the other party. The session is not torn

down, and can be later re-activated by resuming media transmission. Meanwhile, the

controlling subscriber can attend to a different task, such as responding to an incoming

call that is waiting, or initiating another call. More than one call may be placed on hold.





1.1 Normal Procedures with Successful Outcome



Authorization



HOLD may be generally available or may be provided after prearrangement with the

service provider.







Deauthorization



HOLD may be withdrawn at the subscriber’s request or for administrative reasons.





Registration



HOLD has no registration.





Deregistration



HOLD has no deregistration.





Activation



HOLD may be activated upon authorization.





Deactivation



HOLD shall be deactivated upon deauthorization.





Invocation



HOLD is invoked when a subscriber with HOLD active who is already engaged in a call,

elects to temporary suspend the present call.





Normal Operation with Successful Outcome



Hold:



- Initial State: Call is in active state, with media being transmitted;

- Controlling subscriber indicates its intention to put the call on hold; Note: User

interface for such an indication may be implemented in various ways, not subject to

this feature description;

- User agent in the active subscriber’s UE signals to the system and the other party’s

UA that the media transmission should be suspended.

- Media transmission is suspended, but the session is kept alive;



Resume:



- Initial State: Session is in suspended state, no media is transmitted in either

direction;

- Active subscriber indicates its intention to resume session;

- User agent in the active subscriber’s call signals to the system and the other party’s

UA to resume media transmission;

- Media transmission is resumed;

Accounting Record



The system should record accounting information for the following:

a. HOLD activation activities and events.

b. HOLD deactivation activities and events.

d. HOLD invocation activities.

e. HOLD usage duration.





1.2 Exception Procedures or Unsuccessful Outcome



Registration



None identified.





Deregistration



None identified.





Activation



If the subscriber is not authorized for the request, the system shall apply feature denial

treatment when activation is attempted.





Deactivation



None identified.

Invocation



If the controlling subscriber is not authorized, or if resources are not available, the system

shall give the calling party busy treatment.









1.3 Alternative Procedures

None identified.





1.4 Interactions with Other Wireless Services







Abbreviated Dialing



None identified.





Call Forwarding—Busy (CFB)



If a call arrives for a subscriber that has another call on hold, the called subscriber has

both HOLD and CFB active, the arriving call is forwarded (CFB is invoked).





Call Forwarding—Default (CFD)



None identified.





Call Forwarding—No Answer (CFNA)



None identified.





Call Forwarding—Unconditional (CFU)



None identified.





Call Hold (HOLD)



If HOLD is active, it should be possible to put more than one call on hold.





Call Transfer (CT)



If a call that had been placed on hold is subjected to CT, the call shall be put off hold

automatically (completion of transfer shall reactivate media transmission).

Call Waiting (CW)



None identified.





Calling Identification Presentation (CIP)



None identified.





Calling Identification Restriction (CIR)



None identified.





Customized Ring-Back Tone (CRBT)



None identified.





Directory Assistance



None identified.





Flexible Alerting (FA)



None identified.





Inbound Call Restrictions (ICR) / Anonymous Call Rejection (ACR)



None identified.





Message Waiting Indication (MWI)



None identified.





Outbound Call Restrictions (OCR)



None identified.





Short Code Dialing (SC)



None identified.





Terminating Identity Presentation (TIP)



None identified.

Terminating Identity Restriction (TIR)



None identified.





Three-Way Calling (3WC)



Not identified.





Vanity Numbers (VN)



None identified.





Voice Message Retrieval (VMR)



None identified.


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