Country Club of Buffalo, Williamsville, NY
Position Available: Assistant Manager
The Country Club of Buffalo is the premier country club in Western New York
and is a Platinum Club of America. The Club is rich in tradition and heritage, with many
legacy families enjoying membership for generations. The Club features a challenging
Donald Ross designed golf course, ranked as one of GolfWeek magazine’s Top 100
Classic Courses. The Club’s amenities include golf, tennis, swimming, trap, skeet, and
brushwalk sport shooting, overnight guest rooms, and paddle tennis. The Duane Lyman
designed Clubhouse encompasses 46,000 square feet featuring stately living rooms, three
dining rooms, and various private party rooms. The Club’s revenues are approximately
$6.2 million annually, including $1.8 million in food and beverage. The Club has 485
members, the initiation fee is $27,000, and annual dues are $8,000.
General Description of Position Responsibilities: The Assistant Manager is directly
responsible for the activities of the service areas of the clubhouse which includes both
formal and casual dining, general housekeeping, Front Office/Reception, overnight guest
rooms, locker rooms, laundry, valet, and the halfway house.
The assistant manager is responsible to establish and oversee the service training
programs for food and beverage service personnel, to include determination of service
standards and a system to monitor and improve service quality and efficiency. The
assistant manager directly supervises the duties of the dining room manager, beverage
manager, banquet manager, casual dining supervisors, as well as lead positions in the
laundry, halfway house, valet, housekeeping, and locker rooms. The Assistant Manager
is responsible to develop and maintain an effective program of employee recognition and
reward to ensure a high degree of employee morale.
The Assistant Manager is required to maintain a high degree of daily member interface
and contact. The successful candidate should be comfortable and confident in this
highly visible role.
The assistant manager works closely with the Executive Chef and other department heads
daily to coordinate and lead the activities of the clubhouse, tournaments, and special
The Assistant Manager is the key staff contact to the House Committee, and leads the
management discussion at all House Committee meetings, to include the preparation of a
written monthly report. The Assistant Manager is also the key staff contact to the
Entertainment Committee; coordinating special social and entertainment events, booking
bands and entertainment for all tournaments, special events, and holidays.
Administrative responsibilities include preparation of operating and capital budgets for
all departments/activities under position’s control. This includes regular monitoring of
labor costs and all operating results, preparation of variance reports, and development of
corrective actions when needed. Assistant Manager is responsible for all supply and
expendable inventories for their departments, including china, glassware, silver, paper
products, linens/towels, and staff uniforms.
A four year degree (preferably Hotel/Restaurant/Club) or Business Management (5) years
related experience and/or training; or equivalent combination of education and experience
is preferred. A person with strong interpersonal skills, a commitment to service, and a
personal and professional self-confidence to lead others is critically important. Ability to
read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Candidates should have the ability to write routine
reports and correspondence. The ability to speak effectively before groups of members,
guests and/or employees of the club is important. Ability to use standard accounting,
word processing, and presentation software in preparation of reports, studies, analyses,
and related administrative duties. General understanding of standard point of sale
computer systems specific to the Club industry. Ability to deal with problems involving
several concrete variables in standardized situations.
A competitive salary will be offered, commensurate with the job’s responsibilities and
the individual’s experience and qualifications. Benefits include health and life insurance,
vacation, 401k in accordance with the club’s benefits program, and CMAA membership
and continuing education. The position is available immediately.
Send resumes to: Timothy P. Minahan, CCM, CCE
Country Club of Buffalo
250 North Youngs Road
Williamsville, N.Y. 14221