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					                                   LOMOND SCHOOL
Lomond has an established reputation as a high-quality academic school with a welcoming ethos and
flexible approach. Although these guidelines appear formal, the ethos of Boarding at Lomond is that
of a large family and the quality of care and the welfare of the pupils are uppermost. Busy, happy,
purposeful are epithets that are commonly used and young men and women are able to grow up in an
atmosphere where freedom, trust and responsibility have their place alongside discipline, supervision,
control and encouragement. We believe that we have the balance right whilst recognising the
necessity of responding to the needs of the individual.

1 Background
Lomond has a tradition of boarding care that dates back to 1845. Both Larchfield Preparatory School
and St. Bride‟s girls‟ School had a number of boarding houses in Helensburgh. Until Easter 2003
male and female pupils were housed separately with the boys being accommodated in Burnbrae House
in Campbell Street and the girls in Lansdowne Park in Victoria Road. In the summer term of 2003 we
moved into our new purpose built facility on the Burnbrae site. The new house is co-educational with
boys and girls being accommodated on separate floors.

This handbook has been revised and, where necessary, re-written to reflect the significant material and
operational changes which have taken place. Major areas of change are the accommodation provided,
security and child protection issues, staffing, contact details and a number of procedural aspects of
boarding life.

Burnbrae is an international house. Although the majority of pupils come from Scotland or the rest of
the UK, there is a strong international element with pupils from China, Germany, Russia, Switzerland,
Korea, Hong Kong and France resident in the last few years. There are particularly strong links with
Europe with a number of German pupils resident each session. We maintain our long-standing
connections with the West Highlands and the Western Isles and we have a significant number of
children from Service families.

2 Accommodation
The new house represents the most modern boarding facility in Scotland at present. The Board of
Governors have invested £2 million in the rebuilding of Burnbrae house and further investment will
follow in the coming years. Boarders can expect accommodation of the highest quality both in their
study bedrooms and in the communal areas of the house.

Pupils from T1 – S3 share traditional dormitory rooms, which hold up to six children. These are large,
spacious and provide play space as well as sleeping accommodation. The dorms, in common with the
rest of the house, are newly furnished to a very high standard. Younger pupils are usually
accommodated by age group, although there may occasionally be dorms containing students from two
year groups, for example S1 and S2. These pupils share a shower room adjacent to their living
accommodation. A number of private baths are also available for all pupils

Pupils from Senior 3/4 upwards can reasonably expect to be in a twin en-suite rooms (in some cases
S3 pupils may be accommodated in dorms of 3-4). These rooms are designed as study bedrooms. Care
is taken by houseparents to ensure mutual compatibility. In the senior school it is occasionally possible
to provide S6 pupils with a single study bedroom.

Each floor has a small lounge for S5 and S6 pupils. These „brew rooms‟ are designed to give senior
pupils an area in which to relax in an area free from younger children. They have TV and video
facilities and an area in which to make snacks and hot drinks.

Feb-12                                             1
The ground floor is communal and comprises of a number of lounges and recreation rooms. There is a
senior lounge and a junior lounge; both are equipped with large screen televisions, DVDS and videos.
These rooms also provide space for board games and Playstations.
The large room in the centre of the house is used for a number of purposes. Primarily it is a „prep‟
room for junior pupils where supervised homework takes place. It also serves as a recreation room
with new pool and table tennis tables. There are four internet-linked computers in this room. The room
can also be used for house parties/discos/ceilidhs etc.

The ground floor also comprises the main house kitchen and dining area where supper is prepared
each evening (although main meals are eaten at school). Adjacent to this area is a computer suite
providing eight PC‟s, which are internet linked and linked to the school network. Finally the ground
floor provides a music practice room and a doctor‟s surgery, both of which will be discussed later in
the handbook.

The basement of the house provides laundry facilities and also large areas for the children to store
outdoor clothing and sports gear.

There is a multi-gym and fitness suite provided for the use of Boarders from S3 and above (see
separate appendix). The school opened in August 2004 two Astro-turf recreation pitches at the rear of
Burnbrae for the use of Boarders and the P.E. department. These consist of a Five-a-side football
pitch and a basketball court.

3 Staffing
Resident in the house is boarding houseparent who is a teacher at the school. There are at least three
adult house tutors for each gender also resident in the building, who share in the responsibility for
looking after the students. In total we expect to have 10 graduate staff resident in the session 2009/10.
The Head of Boarding has assumed responsibility for many aspects of boarding administration and
policy. The Houseparent is responsible for all aspects of boarding care in the house.

Currently the Houseparent is Miss Ailsa Springett. Miss Springett teaches in the Transitus
department. Her partner Mr Chris Lawn may also perform some Houseparent duties.

The post of Head of Boarding is held by Mr. Alister Minnis. Mr. Minnis is also Assistant Headmaster.

The House has four non-resident Matrons, Mrs Isa Stewart, Mrs. Pamela MacArthur, Mrs Moira Elder
and Mrs. Karen Dalgleish, who have responsibility for domestic arrangements. Mrs Stewart is the
Senior Matron.

Tutors are recruited from several sources and add greatly to the international element of the school.
We are currently served by several Canadian trainee teachers who are completing their teacher training
at the University of Strathclyde. Additionally a number of teaching staff are resident in the house.

The tutors for Session 2009/10 are
Miss Kirsty Mason – Graphic Communication Teacher
Miss Eleanor Trevena – History Department
Miss Kate Alexander-Kirk – English Department (until Christmas – new PE assistant will be
Miss Rowan Denny – Canadian PGDE student

Mr. Joel Hammond – NZ PE Assistant – Mr Hammond will also serve as an Assistant Houseparent
Mr. Tom Vanson – English Teacher
Mr Bill Jennison – retired Head of Biology
A further appointment will be made in the summer holiday

Additional academic support is provided by members of the teaching staff between 7-00 p.m. and 8-30
p.m. each evening. The subjects for which support will be provided are Maths, English, Science,
Modern Languages and T1- S2 Support.

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Staff training and development is undertaken by the Head of Boarding, in conjunction with the
Houseparents. Training is a continuous process and takes place both internally and under the auspices
of external agencies such as the Scottish Council of Independent Schools, the Boarding Schools‟
Association, the University of Surrey and the Scottish Qualifications Authority.

Adults are on duty seven days a week and at all times. The adults involved with the welfare of the
students are chosen for their experience, empathy and good control.

4 Aims of Boarding

The aims of boarding are prominently displayed in the house. They state:

In this house we aim to provide:
 Safe and secure accommodation in a caring environment
 The assurance that your welfare is uppermost at all times
 The opportunity to
     - live an active and purposeful life
     - develop qualities of mutual trust, respect and responsibility
     - learn the value of friendship
     - learn from the differences in each other‟s backgrounds and cultures
     - benefit from a variety of activities and learning opportunities.

We also aim to provide a common sense approach to everyday issues, always remembering that:
       “A breach of common sense is a breach of house rules”

In addition we aim to:
    - look after your health
    - encourage an ethos of self discipline enhanced by clearly defined guidelines
    - provide a means of communication between you, your parents and the school

5 Contact with the house
The house address is: Burnbrae House
                      58 Campbell St
                      Argyll and Bute G84 9NL

Payphones are available in both houses for the use of pupils and are privately situated and can be
freely used outside of „prep‟ times (although users should be aware of the needs of other users). The
numbers are:
Boys:            (01436) 678163
Girls:           (01436) 674292

Please be aware that staff do not answer these phones so it may take a little while for a student to pick
up the call.

Mobile phones: pupils are permitted mobile phones. These should not be able to take photographs
or video clips. Pupils in T2-S2 will have their phones collected at dorm time to prevent misuse.
Pupils should not bring their phones to prep, school or meals.

The house staff can be contacted on (01436) 672396. This phone will be answered by the duty
member of staff or by the matrons. In an emergency you can use (01436) 678899. This is Miss
Springett‟s private line and also connects with Mr. Minnis‟ office. Please use the main house line
first. The Houseparents welcome contact with parents. If they have any concerns regarding your child,
they will get in touch with you. They regularly liaise with staff at the school, both formally and
informally, to monitor social and academic progress.

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You can also contact Mr. Minnis by email using

or Miss Springett by email using


For parents living abroad this is often the easiest and quickest way to get questions answered.

The weekly newsletter is posted on the school website.


A full and detailed report is issued approximately once a term as per the schedule in the Parents‟

6 The Boarding Day
Monday - Friday
7.15 a.m.     Rise, wash or shower, dress and collect everything ready for
              school. (Prepare the night before)
              Make sure you have the correct books and equipment for that
              day‟s lessons.

7.50 a.m.          Assemble in the prep room for morning line-up prior to dismissal
                   for breakfast.

School Day         Six periods of 55 minutes each from 8.30 a.m. to 3.25 p.m.

3.40/4.20 p.m. Drinks available in the kitchen on return from school.
               Permission will not be given to juniors to go out before 4.00 p.m.

5.50 p.m.          BELL/TANNOY - Make your way down to the Dining Hall for the evening
                   meal (except Friday, when the meal is at 5.30 p.m.). Junior T2 – S2
                   pupils are escorted by staff.

7.00 p.m.          T1 - S2          7.00 - 8.00 p.m.

Prep Time          S3               7.00 - 8.30 p.m.

                   S4 - S6          7.00 - 8.30 p.m. or later, if necessary

7.00 - 8.30 p.m.                    QUIET TIME IN HOUSE!

8.00 – 8.45 p.m.             Supper provided in kitchen.

Saturday           Rise at 8.30 a.m., breakfast at 9.00 a.m. (earlier if this does not
                   suit Sports fixtures) Mornings - Sports fixtures/active recreation;
                   afternoons - visits)

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Sunday Rise at 9.30 a.m.
               10.00-11.00 a.m. House clean-up.
               Brunch: 11.00 a.m.
               Snack: 1.30/2.00 p.m.
               Evening meal: 5.30 p.m.
               Prep time: 7-00 p.m. – 8-00 p.m. (8-30 p.m. for S3-S6)

                                          Dorm Times
Year                     In Dorm                Lights Out
T1                       9.00p.m.               9.30 p.m.          (shower before 9.00 p.m.)
T2                       9.00 p.m.              9.30 p.m.          (shower before 9.15 p.m.)
S1                       9.15 p.m.              9.45 p.m.          (shower before 9.30 p.m.)
S2                       9.30 p.m.              10.00 p.m.         (shower before 9.45 p.m.)
S3                       9.45 p.m.              10.15 p.m.         (shower before 10.00 p.m.)
S4                       10.00 p.m.             10.30 p.m.
S5                       10.30 p.m.             11.00 p.m.

         S6                      own Room by              11.00 p.m.

         Friday & Saturday - half an hour later than the above times.

7 Weekend Routine and extra curricular activity
The weekend routine outlined above is flexible to suit the needs of sports fixtures, extra curricular
activities, trips and outings. Boarders have traditionally been at the core of Lomond‟s most successful
sports teams and we are keen for that tradition to continue. Parents should be aware that all boarders
are expected to participate both in school sporting activities and boarding activities. Please encourage
participation. Costs of trips and activities are kept as low as possible and are often arranged at
discounted rates.
All trips are fully staffed and risk assessment carried out during the planning process where

Parents are asked to sign an annual general consent document giving consent for their children to
participate in activities.

8 Weekly Boarders
Weekly boarding is an option for a few families. Parents of weekly boarders can collect their children
after sports on a Saturday morning or in some cases after school on a Friday. Children should be
returned to the boarding house after dinner on Sunday night between 6 and 8 p.m.

As in all aspects of boarding education, communication between parents and house staff is very
important. Weekly boarding is most effective when clear routines are established and adhered to.
Where clear routines are not in place disruption and upset can occur both for weekly boarders and
those in full time boarding education. To this end we would ask the parents of weekly boarders not to
meet their children after school during the week or to ask for their removal from the boarding houses
during the working week. Of course special circumstances will always be considered.

Parents who are members of HM Forces should note that, to comply with MOD regulations regarding
assistance with fees, Lomond School registers all children eligible for this assistance as Full Boarders.
The school does take cognisance that a number of forces families live locally and house staff are
happy to be flexible in dealing with requests for weekend leave. In order to obtain maximum benefit
from boarding education, however, we feel that is important for pupils to participate in the weekend
programme of the house and we ask that weekend leaves are restricted to once every three weeks and
we prefer time at home to be restricted to the scheduled pattern of Exeats and holidays.

Feb-12                                              5
9   Clothing and What to Bring

                             UNIFORM LIST - BOY BOARDERS
                     All articles must be clearly marked with a name tape
                          (One dozen extra name tapes must be sent)

1              School-crested rainjacket purchased from the school shop
1 (a)          Blazer, regulation blue with school badge
2 pairs (b)    Grey/Black trousers
4              Shirts, soft blue
2              Pullovers, Navy Blue, School-crested V-Neck with long sleeves
2              Ties, regulation school tie
6 pairs        Black socks
1 pair         Matt leather shoes, Black lacing. Please note shoes not boots



6 pairs        Pants
3 pairs        Pyjamas
1              Dressing Gown
1 pair         Bedroom Slippers
1 pair         Grey or Navy gloves (optional)
1              Belt
1 pair         Wellington Boots
1              Continental Quilt with 2 covers and 2 fitted sheets
2              Pillows
4              Pillowcases
4              Towels (large)
2              Hand Towel
1              Hairbrush and Comb
1              Sponge Bag
1              Toothbrush
1              Umbrella (Optional)
1              Shoe cleaning kit
1              Nail Brush
1              Overnight Bag or Grip
3 pairs        Casual Trousers, which may be jeans
3              Casual Shirts
1              Casual Jacket
1              Suit or Smart Jacket + Trousers + Shirt and Tie for Special Occasions (smart casual)
1 pair         Casual Shoes (may be trainers)
1              Kilt, Jacket and Socks, School Scarf (OPTIONAL APPROVED ITEMS)
1              Waterproof Jacket other than school rain jacket


Feb-12                                           6
                         UNIFORM LIST - GIRL BOARDERS

                  All articles must be clearly marked with a name tape
                       (One dozen extra name tapes must be sent)


1          A school crested jacket available at the school shop
1 (a)      Blazer, regulation blue with school badge
2          Kilts or kilted skirt of any tartan , but Colquhoun if no affiliation (Lomond tartan
           kilted skirts available from Stewarts of Helensburgh)
4          Blouses, soft blue
2          Sweaters, Navy Blue, School-crested V-Neck with long sleeves
2          Ties, regulation school tie
6 pairs    Black/Mid-Grey or navy three-quarter socks or tights
1 pair     Shoes, plain Black leather with a SENSIBLE heel of an approved style
1          Scarf (optional)



6 pairs    Pants
3          Vests or Bras
3 pairs    Pyjamas or 3 nightgowns
1          Dressing Gown
1 pair     Bedroom Slippers
1 pair     Grey or Navy gloves (optional)
1 pair     Wellington Boots
1          Continental Quilt with 2 covers and 2 fitted sheets
2          Pillow
4          Pillowcases
4          Towels (large)
2          Hand Towel
1          Hairbrush and Comb
1          Sponge Bag
1          Toothbrush
1          Umbrella (Optional)
1          Shoe cleaning kit
1          Nail Brush
1          Overnight Bag or Grip
2 pairs    Casual Trousers, which may be jeans
1 pair     Casual Shoes (may be trainers)
1          Kilt, School Scarf (OPTIONAL APPROVED ITEMS)
1          Waterproof Jacket other than school rain jacket


Feb-12                                        7
                       CLOTHING AND EQUIPMENT FOR PE

T1 to S3                                             SENIOR SCHOOL
1 Delft blue skirt *+                                T1 to S3
2 Navy school crested polo shirts*                   2 Pairs navy school-rested rugby shorts*
2 Pairs navy socks *                                 2 School-crested rugby jerseys*
1 Pair astro turf trainers                           2 pairs socks *
1 Hockey stick                                       1 pair rugby/soccer boots
1 Pair outdoor training shoes                        1 Pair outdoor training shoes
1 Pair shin pads                                     2 Navy school crested polo shirts*+
1 Mouthguard (optional)                              1 Pair navy school crested shorts*
1 Pair navy school crested athletic shorts*+         1 Mouthguard
1 Pair indoor training shoes with                    1 Pair indoor training shoes with
  non-marking soles                                    non-marking soles
1 one-piece swimsuit                                 1 Pair navy swimming trunks (not shorts)
1 towel (for all PE lessons)                         1 Towel for all PE lessons
1 Tennis racquet                                     1 Tennis racquet
1 Pair navy school-crested tracksuit bottoms*        1 Pair navy school-crested tracksuit bottoms*
1 Navy school-crested tracksuit top*                 1 Navy school-crested fleece (optional)*
1 Navy school-crested fleece (optional)              1 Athletic vest (optional, athletics only) *
1 Athletic Vest (optional, athletics only) *         1 School-crested rain jacket *
1 School-crested rain jacket*                        1 Plain white T-shirt
1 Plain white T-shirt                                (can be worn under athletics vest)
(can be worn under athletics vest)
                                                     S4 to S6
S4 to S6                                             1 Navy school-crested polo shirt*+
1 Navy school-crested polo shirt*+                   1 Pair navy school-crested shorts*+
1 Pair navy school-crested athletic shorts*+         1 Pair navy school-crested tracksuit bottoms*
1 Pair navy school-crested tracksuit bottoms*        1 Navy school-crested tracksuit top*
1 Navy school-crested tracksuit top*                 Senior rugby players wear team tracksuits
Senior hockey players wear team tracksuits and       Senior rugby top
Senior hockey top

T1 to S6 house t shirt* Bergius (red) Colquhoun (blue) Graham (green)
New pupils will be advised of their Houses when they start school
* only available from the School Shop located on the ground floor of Clarendon
 + two for boarders
N.B. The studs of a players’ rugby boots must conform to BS6366 1983 (There is a kitemark on the
side of the stud or on the flange).

SECURELY INSIDE PE KIT (please avoid iron-on tapes).


Please note that any electrical equipment which pupils may bring will be tested annually to confirm
that the items are safe for use in the house.

Personal items, posters, computers, pictures and so on which help to personalise the dormitories are

10 Dress and Appearance
Pupils are expected to wear a school uniform which can be purchased second-hand from the School Shop or
new from Stewarts of Helensburgh. Items of sports clothing are also required and can be bought new from
the Shop which opens before the start of term and every Friday afternoon. The house staff/guardians can
assist pupils in the purchase of uniforms.

The matrons and house staff take great pride in sending boarding students to school in the correct uniform
and conforming to the school rules in terms of dress and appearance. We appreciate, however, that students
will seek to individualise uniforms and that day pupils have perhaps more opportunity to do so. The house
staff are determined to maintain the uniform prescribed by the Headmaster and would ask for parents support
in enforcing this.

To this end we would also ask parents to support the staff in not allowing pupils to return to school at any
point in the year with dyed hair or piercings. If pupils wish to experiment with these fashion statements we
would ask that they do so in the long summer holiday so that colours can be grown or cut out and that
piercings can be removed.

We also reserve the right to ask pupils to amend hairstyles to conform to a reasonable standard of appearance.

11 What Not To Bring
     Forbidden Items
     a)      Drugs
             There is a total ban on the possession or use of illegal drugs
             in the school. Any pupils found possessing, using, supplying
             or otherwise being concerned in any way with any illicit drug,
             or other harmful substances, may be permanently excluded.
             Pupils found supplying or selling drugs will also be reported
             to the Police.
     b)      Alcohol (please see policies on attendance at parties)
             Knives/offensive weapons
             Spray paints

        Other Items
               Television sets are not allowed within dormitories (small music/
               radio systems are acceptable). Both the Junior and Senior lounges
               are equipped with a television set and DVD machine. Rented DVD‟s
               are allowed at the weekends, as House entertainment, if the correct
               procedure is followed. Parents should note that if pupils bring their own videos and DVDs
               into the house these will be censored and scrutinised regularly and may be removed from
               pupils if they are considered inappropriate for that age group.
               Pupils are also allowed to bring Personal Computers (space permitting). Staff will closely
               monitor their usage and whilst PC games are not forbidden, excessive use may lead to

                confiscation of either hardware or software. This also applies to those PC machines which
                can play DVD discs.

                We strongly recommend that parents take out individual insurance policies for any expensive
                items brought into the house.

12 The Internet and Computer Use
The house is equipped with internet linked computers. The pupils are encouraged to use the internet both as a
learning tool and as a means of communication. Staff are particularly conscious of the dangers of internet
abuse. The school‟s Internet Service Provider censors both websites and e-mail for inappropriate material.
The whole school policy on Internet use is published on Page 19 of the Parents‟ Handbook. It should be noted
that we forbid boarders from using chatrooms and services such as MSN Messenger. Pupils found breaching
the school‟s ICT code of conduct (also published in school diaries) will be subject to house and/or school
discipline procedures.
Pupils may bring laptops to the house but T2-S2 will not be permitted to keep these in their dorms. They
should be handed in at night. Pupils from S3-S6 may keep their computer equipment in their rooms. Parents
should ensure that all equipment is properly insured.

13 Behaviour and Discipline
      a)     General
             Any house requires of its members good order and common sense;
             the general well-being depends on the willingness to accept
             restrictions for the benefit of the smooth running of the house.
             Every pupil is expected to carry out instructions from the staff,
             prefects and leaders without argument or delay; to behave at all
             times in a disciplined manner, to have a sense of respect for others
             and themselves. Ultimately, the underlying principles of behaviour
             stem from a concern for others.

                Boarding House staff have a major role in carrying out the policies
                on discipline and behaviour generally required of all pupils at
                Lomond School.

                Sanctions vary from the basic verbal reprimand, through performing communal duties to
                House detention on a Friday after school. For more serious offences „gating‟, and in extreme
                cases, suspension and even
                expulsion may be applied.

                The following sanctions are specifically excluded:

                        Corporal punishment
                        Deprivation of food or drink
                        The imposition of fines
                        Intimate body searches.

                Parents should note that house staff reserve the right to conduct searches of all dorm areas
                and pupil‟s property. Any searches will be carried out in the presence of two members of
                staff and the pupil.

                All complaints and punishments are recorded in the House diary.
                More serious incidents are also recorded in the Pupil‟s file
                and parents and Headmaster informed.

                The pupils have an input into the decision making process in the Boarding House through the
                House Committee. This involves representation from all age groups and takes decisions on
                various aspects of life in the house including discipline issues. Pupils are involved in regular
                audits and reviews including rules.

        b)      Bullying
                The prevention of bullying in the Boarding House is particularly
                important. At a day school, victims can get away from the bully
                at the end of the day. In a boarding school, they cannot. Therefore,
                bullying, both verbal and physical, is not tolerated in any way. We
                aim to create a „culture‟, where bullying in unacceptable. Every pupil
                has a right not to be bullied, and to be protected when they are
                feeling vulnerable. Although pupils will always be encouraged to
                seek a friendly ear, this „protection‟ does not give pupils the right
                to be cheeky or disrespectful to members of staff or other pupils; it
                is a „right‟ which brings a degree of responsibility with it. The School
                has a clearly stated bullying policy which is issued to every pupil in
                their diaries. A „helpline‟ telephone number is included. The school‟s policy on bullying is
                published on Page 7 of the Parent‟s Handbook

        c)      Complaints Procedure
                The following complaints procedure refers specifically to boarding issues.

 If you have a complaint you know how to go about it
 Your complaint will be dealt within a reasonable timescale(usually five days), efficiently and politely
 Your complaint will be taken seriously by senior staff and dealt with properly. Action will be taken if
 The complaints procedure has a positive approach to dealing with problems and will promote a better
   understanding of points of view.
 The complaints procedure will be fair to all involved and everyone will receive an equal hearing
 The person investigating the complaint will not be directly involved in the complaint
 A record will be kept of all complaints, investigations and outcomes. This will be open for inspectors to
 You and your parents/children have access to a clear and easily understandable complaints procedures.
   You know how to contact the Scottish Commission to the Regulation of Care and other agencies who can
   listen to your concerns and complaints

If you have a complaint to make about any aspect of your care and welfare in boarding there are several ways
in which you can do this. You can choose the best way for you to do this, depending on the issue about which
you are complaining.

   You can approach your Head of House to speak on your behalf to the Houseparents or Head of Boarding
   You can ask one of the House Tutors to speak on your behalf
   You can ask one of the Matrons to speak on your behalf
   You can speak directly to the Houseparents or to the Head of Boarding

If you are worried about confidentiality, tell the person that you are complaining to - they will understand.
Even if you find the issue hurtful or embarrassing, don‟t worry - it will only be discussed by staff who can
help you.

If complaints cannot be dealt with satisfactorily within the Boarding House, the Headmaster may become
involved and ultimately the Board of Governors

You always have the option of speaking to the staff at the Scottish Commission for the Regulation of Care.
Inspectors will visit the house twice a year and their phone number is 0141 843 4230

If you have a complaint to make about any aspect of the care and welfare of your child in boarding there is a
clear procedure for doing so.

   You can complain to the Houseparents either verbally or in writing. Your complaint will be recorded and
    dealt with in accordance with our published aims
   Your complaint will be taken seriously and dealt with appropriately
   If you are not satisfied with the response of the Houseparents to your complaint you may appeal to the
    Head of Boarding.
   Further levels of appeal are, in turn, the Headmaster and ultimately the Board of Governors.

You also have recourse to the Scottish Commission for the Regulation of Care who inspect our boarding
provision twice a year. Their telephone number is 01382 207100 – Dundee Headquarters; 0141 843 4230 –

Most complaints can be resolved quickly, with a minimum of fuss and to mutual satisfaction, given early
communication of the issues causing concern. Please do not let issues „fester‟. Pick up the phone or put pen to

Procedure for making a complaint
Stage 1:         Contact Houseparents by telephone, fax, e-mail or in writing. Be clear and
        specific about the issue causing concern.
Stage 2:         Houseparents will contact you when their investigations are complete and
                 explain their findings and decisions. All complaints, investigations and
        decisions will be recorded.
Stage 3:         If you are unhappy with this process or if your complaints are about the Houseparents, please
                 contact the Head of Boarding who will consider the issue and report back to both you and the
                 Houseparents in writing.
Stage 4:         Once all of these procedures are exhausted and if you are still unhappy with matters, you
                 have recourse to the Headmaster and ultimately to the Board of Governors.

Parents may also wish to refer to the whole school complaints procedure on Pages 9 and 10 of their Parents‟

        d)      Confidentiality
                The policy of the school is to work in partnership with parents in order
                to promote the welfare of children. The school also aims to build up
                relationships of trust with children. Children and parents should feel
                able to raise with the school concerns about safety and welfare in the
                knowledge that these will be dealt with sensitively.

                Because of the sensitivity of these issues, the school will operate on
                the presumption that anything imparted in confidence will be treated
                in confidence. This is subject to three qualifications:

                1)      Anything imparted in confidence to one member of staff

            or person approached as an associate of the school, may
            be shared with a restricted number of colleagues if that
            person feels in need of support and guidance from them.

     2)     If serious concerns are raised about the safety and welfare
            of a child, the person approached may be obliged, in terms
            of the school‟s child protection procedures, to pass that
            information on to a Child Protection Co-ordinator for
            consideration as to whether it should be shared with the
            appropriate authorities. In these circumstances, the person
            approached would not, except in an emergency, break the
            confidence without letting the person seeking assistance
            know that he/she intended doing so.

     3)     The school must, of course, pass on information when
            legally obliged to do so, for example, by a court of law.

     4)     All the staff have training in Child Protection issues at the start of every year
            and at other appropriate courses. The school’s child protection policy is in the
            tutor’s handbook, staff handbook and parent’s handbook. You should not be
            afraid to raise any issues of concern with the member of staff you feel most
            comfortable speaking to. The school’s overall Child Protection Coordinator is
            the Headmaster and his deputy is Mr. Mackenzie.

            All child protection issues will be investigated and recorded.

e)   Safety of Possessions
     In an ideal world, money or belongings would be safe wherever they
     were left. To prevent any problems it is sensible, however, to
     ensure that:

     -      Money, jewellery, computer games, CD‟s etc should
            not be left lying around

     -      Pupils should give valuable items to House Parents
            for safe-keeping

     -      It is the responsibility of the pupils to see that their
            personal musical appliances are locked away during
            Exeats and holidays. Parents are strongly encouraged
            to take out personal insurance as the school insurance
            policy does not cover theft or damage of such items

     -      All property must be clearly and permanently named

     -      Borrowing of possessions can lead to difficulties and is

     -      very occasionally, items of personal property go missing,
            as is, perhaps, to be expected, even in the best of
            communities. On such occasions, it is in order for house

                        staff to carry out any necessary search of all pupils‟
                        private property. This would only be done in the
                        presence of the pupils themselves and after consultation
                        with the Headmaster.

f)     Breach of internal security monitoring
       The monitoring of the internal and external security of the house takes place for a number of reasons
       and in a number of ways.

        External CCTV monitoring and recording takes place to provide physical security for the fabric of
       the building from vandalism, theft and to protect children from intruders

       Internal CCTV monitoring and recording takes place to ensure that there is no unauthorised access
       between the male and female floors. This applies to both staff and children and exists for the
       protection of all concerned. Cameras are placed at the entrance to corridors etc. There are no cameras
       in the living accommodation.

       Dormitory and bedroom doors can be monitored using a magnet system which is enabled after final
       lights out. This allows senior house staff to monitor night time patterns of behaviour. It enables them
       to detect patterns of sleepwalking, illness or, indeed, disruptive behaviour.

       All external and internal monitoring and recording exists for the security and protection of the
       children in our care. Any breach, therefore, of these arrangements will be regarded very seriously by
       the school. Any pupil found in a restricted or prohibited area, attempting to gain access to a
       prohibited area, assisting others to gain access to a prohibited area or interfering with security devices
       will be immediately suspended pending further investigation. This investigation may lead to

       Male and female tutorial staff only have access to areas appropriate to their gender. The exceptions to
       this are the Matrons, the Houseparents and the Head of Boarding. In the unusual event of Mr. Minnis
       having to go onto the girls‟ floor, an announcement will be made informing residents of this.

14 Trips, Visits and Visiting/Signing Out

When pupils sign out of the house they must do so in person with a member of the house staff on duty.
They should write their name in the book and state their destination and return time. They are also
required to place a tag on the in/out board to indicate if they are out. This should be removed on

T1 - T2 Monday - Friday after 4.00 p.m. and weekends
             Must be accompanied by a Senior pupil (S4 - S6), at weekends they may go into
             town in unaccompanied groups.
             May visit friends if collected and returned (T1 - S2)

S1             May go into town in unaccompanied groups
               Evenings - May visit friends if collected and returned

S2             May go into town in pairs unaccompanied at the above times and
               at the weekends
               Evenings - May visit friends if collected and returned

S3 - S4 Afternoons (including after school)

                May sign out after school, if not involved in
                extra-curricular activities

S5 - S6 Afternoons (after school)
               May sign out straight after school, giving the details in the
               book, unless involved in extra-curricular activities.

                S6 - Sunday - Thursday
                Allowed out ONE evening after Prep at the discretion of the House Staff. State destination
                with telephone number (not just “into town”) - return 15 mins before dorm time, or at the
                discretion of staff on duty.

                Saturday & Sunday afternoons - may sign out with permission -
                state destination.

                Friday/Saturday evenings - may sign out with permission.

                NB      With all signing out arrangements during the week and at
                        weekends, it is the responsibility of the pupils to sign
                        themselves back in and report to the duty member of staff
S6 only May sign out with permission and may return at latest 12 midnight
               at the discretion of the Duty Tutor.

                 OVERNIGHT STAYS
                 All pupils of whatever age group must make sure that the houseparents
                 receive a telephone call, or preferably a letter, from the host family
                 by the Thursday before the weekend or night that the pupil will be
                 out of the house. Tutors cannot give permission for overnight
                 stays. It is acceptable if a Houseparent is not available to speak to
                 the caller for a tutor to record the date and time of the call and this
                 will count as having „phoned in due time‟. The houseparents can
                          then return the call and discuss the proposed visit as normal. This
                          arrangement does not pertain to weekly boarders but it is their
                          responsibility to ensure that house staff know of any changes to their
                          normal weekend routine.
In addition hosting families may be asked to fill out an overnight hosting agreement form.

                Visits and excursions throughout the year, such as
                *       Cinema/Theatre          *       Football/Rugby Internationals
                *       Hill-walking                    *        House Basketball/Football
                *       Leisure Centre                  *        Place of Interest
                *       Shopping                        *        Skating
                *       Skiing, snowboarding            *        Swimming

                Visits and excursions are arranged every weekend and pupils are
                consulted and encouraged to take part in these, which are designed
                to provide active recreation and to broaden the educational experience.
                The visits are always accompanied by an adult (or Sixth Former if
                local and appropriate).

Would parents please note that a significant change has been made to arrangements for Sundays at
Burnbrae. Anyone who has signed out for the weekend or on Sunday must now return on Sunday night
by 6-45 p.m. as we now have prep on Sunday night.

15 Boarders’ attendance at parties
The following guidelines were developed in 2003 in response to the increasing frequency of requests from
boarders to attend parties hosted by day pupils. House staff wish to see interaction between day and boarding
pupils in a social environment provided that the environment is safe and ensures that the student‟s welfare is
being protected. Parents should feel free to contact house staff if they wish to apply any personal guidelines
for their children‟s attendance at such events. We would ask for your support in following these guidelines.

(i)      The attendance of boarders at parties will be at the absolute discretion of House staff who will use
         these guidelines as criteria for decision making.
(ii)     House staff may decide to consult with the parents of boarders directly (where practical) regarding
(iii)    House staff will only give permission for pupils to attend parties where there is an adequate level of
         adult supervision. This will vary according to numbers attending but should be on a 1:15 ratio.
         Names of adult supervisors to be advised to Houseparents.
(iv)     House staff must be satisfied that there will be good communication channels in place with the adults
         hosting the party.
(v)      Curfew and transport arrangements must be clearly agreed by all parties involved.
(vi)     Parents who have agreed to host a boarder overnight must be prepared to adhere to these
(vii)    House staff must be satisfied that there are adequate arrangements made to deal with a boarding pupil
         who is unwell and who has to return to the house unexpectedly before the agreed curfew time.
(viii)   Adults hosting parties should not serve alcoholic drinks to boarding students up to the age of 16. In
         S5 and S6 a limited amount of wine or beer is acceptable. We strongly discourage the serving of
         spirits or pre-mixed spirit drinks (so called alcopops) to teenagers. Parents hosting parties should
         inform the house staff if boarders attempt to bring any other alcohol into a venue.
(ix)     House staff reserve the right to refuse permission for boarders to attend further events at a venue
         where these criteria, having been previously agreed to, were not met.

16 Head of House/Pupil duties and responsibilities in the House
All pupils will be allocated duties within the house. They will be organised into duty groups under the
leadership of senior pupils. Their duties will be on a rota basis and designated by house staff and matrons, but
mainly consist of washing up after supper and a general house tidy at the weekend. Performing duties for
senior pupils in the house, is expressly forbidden and is regarded in the same light as bullying. There are both
male and female Heads of House appointed annually by the Houseparents. These are prestigious positions
and the duties of the Head of House are outlined below.

There have been Heads of House at Burnbrae for several years.

   (i)      He/she will act as a major point of contact between boarders and staff, bringing issues, ideas and
            concerns to their attention when appropriate.
   (ii)     Pupils should feel that they can approach the Head of House with issues with which perhaps they
            are not comfortable approaching staff directly with.
   (iii)    He/she will have the duty of organising the duty group rota and co-ordinating and reporting on
            the effectiveness of the teams and their leaders.
   (iv)     All exchanges of duty must be organised through the Head of House and authorised by him or
            her. Staff will not recognise an exchange if he/she has not approved it.

    (v)      Whilst the Head of House will not have a formal duty night either in the prep room or in the
             kitchen, he/she should be prepared in the event of illness or other inability to attend on the part of
             a leader to assume that person‟s duties if necessary.
    (vi)     The Head of House should play a pro active role in the promotion of House activities such as
             Boarders revue and other timetabled events.
    (vii)    Whilst he/she will have no formal discipline role in the house, in common with all school
             prefects he/she will be responsible for reporting breaches of the golden rule “A breach of
             Common Sense is a Breach of House rules”
    (viii)   He/she will act as a public face of the house and may be called on to show visitors around the
             house and school.

17      Exeats and holidays
Exeats take place twice a term at approximately three week intervals. During these, pupils spend from
Friday evening to Sunday evening with guardians or friends and have a break and change of scene.

A similar pattern is followed during shorter holidays such as half term. Staff appreciate early information
regarding travel arrangements, flights and details of who will collect and return children to and from school.
Please endeavour to arrange flights at practical times of the day. If children are travelling as unaccompanied
minors clarify with house staff which member of the staff will be collecting children.

Whilst it is not always easy to arrange flights specifically for the last day of term, especially at Christmas,
parents are encouraged to adhere as closely as possible to the published term dates. Permission for early
withdrawal can only be granted by the Headmaster and requests should be submitted in writing.

We greatly appreciate early notification of flight details to facilitate „airport runs‟. Please try to arrange
flights for sociable hours. Please note that usually we only provide transport to Glasgow Airport (not

18       Guardians
Most boarders have relatives or family friends who act as guardians who look after the interests of the pupils
in the absence from the area of the parents.

The school is able to provide a guardian service for parents who do not have anyone suitable locally. The
guardian will provide a place to stay at half-term and Exeats, will be available for consultation over medical
emergencies, will visit the pupil if sick, convey them to and from the airport, help to purchase uniforms,
attend parents‟ evenings and will be involved, as parents would, in school activities such as matches, plays
and concerts.

The school is happy to assist parents in choosing a guardian. Potential guardians are interviewed and briefed
by the Head of Boarding and will be subject to checks through Disclosure Scotland. The attendant costs of
this assistance and of the services provided by guardians can be obtained from the Business Manager.

19 Medical care
Boarding pupils are required to register with the Medical practice (Dr. Calder and Partners) that is affiliated
to the school. The doctors will call at the House at night in an emergency and also have surgeries at the house
every Monday and Thursday lunchtime which the pupils can attend without making an appointment. There
is a school nurse, matrons and two sick rooms and the school takes responsibility for the administration of
medicines and records any medication given, and for regular health checks. No drugs or medicines should
be brought to school without clearance from the staff. Any medication brought to the house including
vitamins and homeopathic remedies should be given to the matrons immediately on arrival. No medicines are
to be kept in rooms. These services are provided free of charge and if an operation or emergency treatment
is required, this will be carried out without cost. Parents or, guardians will be consulted before any such
treatment if at all possible.

The medical staff are:
Dr. E. Underwood (female)
Dr. T. Reitano (female)
Mrs. L. Serpell (School nurse)
Appointments with a male doctor are assured by the practice should a male student wish to consult a male

Pupils are registered with one of two dental practices in Helensburgh and the Matrons ensure regular checks
and supervise treatment.

Pupils who require Orthodontic treatment in Glasgow will be accompanied by a matron where necessary.

All pupils are covered by the school‟s insurance and additional accident cover is available on request.
Optional extra insurance is available but is unlikely to be relevant to pupils who stay for a year.

20 Health and Safety
The school adheres to all relevant government regulations and has a designated Health and Safety Officer. It
is accountable to the relevant government agencies and regular checks are carried out, both internally and by
outside agencies. Risk assessments are carried out for all trips and activities which are organised by the

Contingency Planning - In the event of the house having to shut due to unforeseen circumstances such as
widespread illness or failure of facilities a Crisis Management Team consisting of Senior Managers and
Boarding staff will ensure that boarders are placed in suitable and safe temporary accommodation using
guardians and family members.

If the house was required to close permanently all boarding parents would be issued with at least one term‟s
notification and assistance given in finding new schools for pupils.

21 English as a second language
An ESL teacher is employed by the school and most of this teaching is done on a 1 : 1 basis. The costs for
this service are published in the fees schedule.

22 Religious provision for boarders
Lomond School is non denominational and there are no formal religious requirements for boarders. Parents
who wish their children to regularly attend worship should notify house staff who will ensure that their
wishes are carried out. Children from a non Christian religious faith will be encouraged to maintain their
religious observance.

23 Food
Breakfast consists of cereals, toast, fruit, fresh fruit juice, tea or coffee and is served in the dining hall at 8.00
a.m. There is a cooked breakfast on Saturday and Sunday.

Hot snacks such as bacon rolls or cheese toasties are available for purchase at first break-10.30 a.m.

Boarders are allowed to choose a main course and a snack meal from a lunch selection together with yoghurt,
fruit and juice.

Biscuits and juice are available after school and there is a two-course evening meal at 6.00 p.m. Suppers are
provided by the matrons between 8-00 p.m. and 8.45 p.m. in the House Sunday - Thursday. There is a supply
of fruit always available in the kitchen. The quality of catering is excellent and is provided by Sodexho plc.
A food Committee meets regularly to review menus and to reflect the views of the boarding community.

24 Costs
The schedule of fees for both boarding and tuition is available from the Business Manager at the school.
There are no additional charges for items such as books or laundry except dry cleaning.
Pocket money/the opening of an account are a matter for individual discussion between the parents and the

Disbursements are added to the bill at the end of term to cover the approved purchase of necessary non-
uniform items and to cover entry to the cinema, theatre and other school or house trips. Generally speaking
disbursements should not be used for pocket money. . Pupils are strongly encouraged to have their own bank
accounts and staff are willing to assist them in setting these up.

The annual fees are adjusted in June for the following session‟s start in August.

25 Session dates
The dates for the present school session are appended in the Parents‟ Handbook.

26 What the school will provide
The School will:
*      provide a first-class academic education tailored to the needs of the students
*      be flexible in approach, although it cannot cater for all requirements
*      guarantee small class sizes
*      ensure staff are well-qualified and highly motivated and will encourage every
       pupil to give of their best at all times
*      take care of boarding pupils by providing a caring, professional and well-staffed
*      meet boarding pupils at Glasgow Airport, if required, and will provide a secure
       and structured environment overseeing the academic and social development
       of the students
*      provide opportunities to involve students in the wider areas of the extra-
       curricular programme
*      communicate with parents regularly by written report.

27 What the School Expects
Lomond expects:
*     all pupils to give of their best at all times
*     that pupils will obey the school and house rules in the understanding that
      failure to do so could lead to withdrawal from the school
*     invoices to be settled timeously.

A.B.H. Minnis
June 2009


                                     Lomond School Fitness Suite
                                         Conditions of Use

1. Prior to commencing use of the fitness suite all pupils must undergo an induction and consent to
   adhere to these Conditions of Use.

2. No pupil will use the fitness suite without supervision by either a member of Lomond School staff or
   Burnbrae boarding house staff.

3. Pupils must wear correct clothing when using the fitness suite i.e. sportswear. No jeans or casual
   wear should be worn.

4. Pupils must not wear outdoor shoes when using the fitness suite.

5. Pupils must remove all jewellery prior to commencing use of the fitness suite.

6. No food should be consumed in the fitness suite.

7. Only water should be consumed in the fitness suite and this must be kept in a closed container.

8. Pupils must adhere to all safety recommendations made during their induction. Any pupil who fails
   to comply with safety instructions will not be permitted to use the fitness suite.

9. Pupils must only work with free weights when there are two spotters available to offer the correct
   level of support.

10. When using the Olympic bar, pupils must attach collars to prevent the discs falling from the bar.

11. Pupils must return dumbbells and weight discs to their storage points once finished using them.

12. After using any equipment pupils must wipe equipment down with the cleaning spray and paper
    towel provided.

13. At any one time there should only be one pupil on each piece of equipment.

14. When equipment is being used by another pupil, pupils must ensure that they stand clear of any
    moving parts.

15. Pupils must only change the resistance on a machine when the stack is stationary.

16. In the event that a pupil sustains an injury when using the fitness suite, this must be reported to the
    member of staff on duty immediately, who will then record the incident and take further action as

I …………………................………..... (print name) have read and understood the above Conditions
of Use of the fitness suite at Lomond School and agree to adhere to them at all times.

……………………………. (signature of pupil)……………………………. (date)


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