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Implementing Windows 2000 on Compaq ProLiant Clusters

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					            Compaq Accredited Professional Program
                                                              Exam Preparation Guide



HP0-874 Implementing Windows 2000 on Compaq ProLiant
Clusters
Purpose of the Exam Prep Guide
            The intent of this guide is to set expectations about the content and the context of
            the exam and to help candidates prepare for the exam. In this guide, you will find
            recommended Compaq training courses, reference material, and sample test items
            to help you achieve a passing score.
            Studies conducted by Compaq and Prometric show that a combination of course
            attendance and self-study maximizes the likelihood of passing the exam on the
            first attempt.

Audience
            This exam is for candidates that run Microsoft Windows 2000 Advanced Server on
            Compaq hardware in medium to very large computing environments with one year
            of job experience administering Windows 2000 Advanced Server environments
            and Compaq hardware and options.

Certification Requirements
            The intent of this section is to help you know how this exam relates to the specific
            certification to which it applies.
            This exam is a core requirement for the following Compaq Accredited
            Professional Messaging & Collaboration Master Accredited Systems Engineer
            (ASE) certification.
            The Messaging & Collaboration Master ASE certification is centered around
            capacity planning, installing, configuring, optimizing, and managing Microsoft
            Exchange and Novell GroupWise-based messaging systems.




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Prerequisites
            Compaq strongly recommends that you have the following knowledge and skills:
            !    An understanding of the installation, setup, configuration, and general
                 operation of networks based on Microsoft Windows 2000 Advanced Server
            !    Successful completion of the Implementing Microsoft Windows 2000
                 Clustering course (MOC 2087) as offered by Microsoft, or equivalent
                 knowledge
            !    Successful completion of Compaq StorageWorks Full Line Technical
                 Training and Designing and Implementing StorageWorks Solutions on
                 Windows NT and NetWare Platforms, or equivalent knowledge
            !    Completion of Implementing Compaq Hardware Fault Resilient Features
                 web-based training
            !    An understanding of general Windows 2000 system administration
            !    A familiarity with network administration and support
            !    An understanding of network technologies and topologies
            !    The knowledge and skills necessary to design an Exchange 2000
                 environment based on the business needs of an organization, with multiple
                 routing and administrative groups
            !    Compaq ASE certification or equivalent knowledge of Compaq high-end
                 server systems, equipment, options, software, and Compaq management and
                 integration tools

                      Note
                ▲     These prerequisites are equivalent to Compaq ASE certification (Microsoft
                      Windows 2000 ASE track).




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                                                                         Exam Preparation Guide



Exam Details
            At the beginning of the exam, you will be asked to answer several survey
            questions. The survey questions are designed to assist the exam development team
            in accurately profiling test results and to improve future exams.
            The Implementing Windows 2000 on Compaq ProLiant Clusters exam has 50
            questions randomly selected from a larger pool of questions. The minimum
            passing score is 84%, so you must answer at least 42 questions correctly.
            The following are details about the exam:
             Number of items        50
             Item types             Multiple choice
                                    60 minutes
             Time commitment
                                    84%
             Passing Score
                                    No online or hardcopy reference material will be
             Reference material
                                    allowed at the testing site.




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Exam Registration
            The Compaq tests are delivered at Prometric Centers.
            To register for the Implementing Windows 2000 on Compaq ProLiant Clusters
            (Exam #HP0-874):
            !     Call :
                      •    NA - 800-366-EXAM (3926)
                      •    APD - 61-2-9414-3663
                      •    Latin America - 410-843-4300
                      •    Japan - 81-3-3269-9620

                      •    EMEA - 31-320-239-800 OR

            !     Register online at Prometric Web Registration
            !     Due to high call volume on Mondays, Prometric recommends scheduling test
                  appointments on Tuesday through Friday.

                       Note
                       Online registration cannot calculate discounted tests and is not available in all
                       regions. To register for beta tests or to take advantage of discounts, you must
                       register over the phone.

            Have the following information ready when you register:
            !     Name
            !     Social security number, SSI number, or your assigned Compaq testing
                  identification number 1
            !     Compaq student or ASE ID number 2
            !     Company or organization
            !     Mailing address (street, city, state, country, and ZIP)
            !     Test Series ID number — Implementing Windows 2000 on Compaq ProLiant
                  Clusters (Exam #HP0-874)
            !     Compaq Reseller ID number (if applicable)




            1
              If you cannot provide a social security number or SSI number, Prometric will assign a unique
            Compaq testing identification number to you. You are responsible for using this number in all
            future Prometric testing transactions.
            2
             If the Student ID number is unknown or has never been assigned, please call Compaq
            Registration. In the U.S. call 800-732-5741, in Canada call 800-392-7024, or in Australia -
            1300 305 014 or mailto:AsiaPacificCAP@compaq.com.




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Exam Content
            The following outline represents specific areas covered in the exam. Use this
            outline to guide your study and to check your readiness for the exam. The exam
            measures your understanding of these areas. The approximate percentage of exam
            questions dedicated to each major content area is included in parenthesis. The
            higher the percentage, the more questions will be on the exam.
            Implementing Windows 2000 on Compaq ProLiant Clusters Exam Content (HP0-
            874)
            1.0 Introduction to Microsoft Exchange 2000 Server – 24%
                1.1. Define and describe the features, components, products, and functions of
                     Exchange 2000.
                1.2. Make basic comparisons between Exchange 2000 and Exchange 5.5.
                1.3. Explain how Exchange 2000 makes use of Windows 2000 technology.
                1.4. Explain the basic concepts underlying the Exchange 2000 architecture.
            2.0 Sizing and System Configuration – 16%
                2.1. Discuss how the Exchange 2000 environment impacts processor sizing.
                2.2. Explain the primary factors for the network subsystem in Exchange 2000
                     environments.
                2.3. Explain the considerations for planning storage configurations in an
                     Exchange 2000 environment.
                2.4. Describe the aspects of running Exchange 2000 on cluster systems and on
                     servers in remote locations.

Exam Objectives
            The objectives tested in this exam are:
            !    Explain clustering concepts.
            !    Describe Microsoft clustering solutions.
            !    Identify Compaq ProLiant cluster components, including:
                 •    Compaq ProLiant servers and Fibre Channel equipment.
                 •    Compaq StorageWorks Storage Solutions.
                 •    SANworks utilities.
            !    Explain the benefits of Compaq ProLiant cluster solutions for Windows
                 2000.
            !    Discuss how to optimize the availability and performance of a Windows 2000
                 cluster.
            !    Explain how to manage and administer Windows 2000 clusters.
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            !    Deploy Microsoft SQL Server clusters.
            !    Discuss cluster maintenance procedures including backup and restore
                 options.
            Each of these objectives has associated competencies that form the basis of the
            individual test items in the exam. These competencies are listed in the following
            pages.

Discuss Clustering Concepts
            !    Discuss the need for availability and how it affects client/server applications.
            !    List the four availability levels.
            !    List the methods of full-spectrum fault management that help to achieve high
                 availability.
            !    Define cluster.
            !    List the advantages of clustering.
            !    Discuss the factors involved in choosing a high-availability solution.
            !    Describe the cluster solutions available from Compaq.

Explain Microsoft Clustering Solutions
            !    Identify which Microsoft Windows 2000 products support clustering.
            !    Describe the features of:
                 •     Windows 2000 Server.
                 •     Windows 2000 Advanced Server.
                 •     Windows 2000 Datacenter Server.
            !    Describe the Microsoft clustering technologies, including:
                 •     Network Load Balancing (NLB).
                 •     Component Load Balancing (CLB).
                 •     Cluster service.
            !    Describe resources, including:
                 •     Resource groups.
                 •     Types.
                 •     Dependencies.
                 •     States.
                 •     Planning.




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Describe Compaq ProLiant Cluster Components
            !   Identify the hardware components that support clustering, including:
                •    Compaq ProLiant servers.
                •    Fibre Channel components.
                •    StorageWorks storage systems by Compaq.
            !   Describe the StorageWorks Storage Solutions by Compaq.
            !   Identify the Fibre Channel Array controllers used in ProLiant cluster
                solutions.
            !   Describe how an Ethernet interconnect is used in a ProLiant cluster.
            !   Describe the Compaq utilities used to support a ProLiant cluster.
            !   Describe the following SANworks utilities:
                •    StorageWorks Command Console (SWCC) by Compaq
                •    SANworks Secure Path by Compaq
                •    SANworks Virtual Replicator by Compaq
                •    Storage virtualization

Describe Compaq ProLiant Cluster Solutions for Windows 2000
            !   Explain the benefits of Compaq ProLiant clustering solutions.
            !   Describe the differences among the ProLiant cluster solutions for Microsoft
                Windows 2000, including:
                •    ProLiant DL380 Packaged Cluster
                •    ProLiant Cluster HA/F100 for the Raid Array (RA) 4100
                •    ProLiant Cluster HA/F100 for the Modular SAN Array (MSA) 1000
                •    ProLiant Cluster HA/F200 for the RA4100
                •    ProLiant Cluster HA/F200 for the MSA1000
                •    ProLiant Cluster HA/F500




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Optimize Performance and Availability in a Cluster
            !    Identify single points of failure in a cluster and discuss methods of resolution.
            !    Describe how to plan network capacity to handle requests from the client
                 machines and to handle failover and failback events gracefully.
            !    Explain how to configure the storage subsystem for high availability and
                 performance.
            !    Describe the options available in a cross-connected UPS system.

Manage a Windows 2000 Cluster
            !    Describe how to manage cluster performance in various situations, including:
                 •     Without interrupting Cluster services.
                 •     In a degraded condition.
                 •     When network clients are connected to a cluster.
                 •     Remotely.
            !    Explain how to manage and administer clusters using:
                 •     Compaq Insight Manager 7.
                 •     Cluster Command Line.
                 •     Microsoft Cluster Administrator.
                 •     Compaq Intelligent Cluster Administrator.
                       #    Policy Manager.
                       #    Enhanced Application Availability wizard.

Deploy a SQL Server 2000 Cluster
            !    Describe how Microsoft SQL Server 2000 failover clustering with Microsoft
                 Windows 2000 Cluster service helps maximize availability.
            !    Discuss how SQL Server databases can be partitioned to maximize
                 performance.
            !    Describe SQL Server federations and list their components.
            !    Compare clustered database products, including the two most recent versions
                 of SQL Server.




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Deploy an Exchange 2000 Enterprise Server Cluster
            !        Discuss the differences between Microsoft Exchange Server 5.5 Enterprise
                     Edition and Exchange 2000 Enterprise Server as they relate to clustering.
            !        List the cluster features of Exchange 2000 Enterprise Server.
            !        Identify the supported cluster configurations for Exchange 2000 Server.

Discuss Cluster Maintenance Procedures
            !        Describe Microsoft Windows 2000 Cluster service backup and restore
                     solutions.
            !        Discuss how to change the cluster IP address.
            !        Perform regular maintenance on a Windows 2000 cluster.

Sample Exam Items
            The sample items included in this section represent the types of questions you will
            encounter on the actual exam. This sample set of test items does not reflect every
            objective that is tested on the exam. Together with the exam objectives listed
            previously, these questions will help you determine your readiness to take the
            exam.
            After answering these questions, check your responses using the answer key at the
            end of this section.


                 !        Important
                          These questions are not found in the current exam. However, if you can answer
                          these questions, have in-depth understanding of the material covered in the
                          Implementing Windows 2000 on Compaq ProLiant Clusters course, and have
                          completed the hands-on lab exercises, you will be better prepared to achieve a
                          passing score.

Section 1 — Clustering Concepts
            1.       What does availability measure?
                     a.    How well clusters work together
                     b.    How well a computer can deliver services to clients continually
                     c.    How much downtime is occurring in a cluster
                     d.    The amount of time required to service a cluster
            Answer: b (Page 1-2)


            2.       Which item is an example of a mission-critical application?
                     a.    Electronic transfers in banking
                     b.    Airline reservation systems

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                 c.    Air traffic control systems
                 d.    Company payroll systems
            Answer: c (Page 1-3)


            3.   Which level of availability includes uncontrolled shutdown events?
                 a.    AL1
                 b.    AL2
                 c.    AL3
                 d.    AL4
            Answer: a (Page 1-4)

Section 2 — Microsoft Clustering Solutions
            4.   Where should you look for the adminpak.msi if a cluster snap-in does not
                 display in the Microsoft Management Console (MMC)?
                 a.    Compaq SmartStart CD
                 b.    Compaq SoftPaqs
                 c.    The Compaq website
                 d.    Windows 2000 Advanced Server Installation CD
            Answer: d (Page 2-8)


            5.   The customer’s business features a web hosting service. The network needs
                 to be clustered with Network Load Balancing (NLB) on the front end,
                 component load balancing (CLB) for the system middle-tier, and the
                 Microsoft Cluster service for data and mail storage. The customer wants to
                 implement all three of these clustering technologies on the same server. Can
                 you implement this? Why or not?
                 a.    Yes, implementing these services on one server is easy and will save
                       money.
                 b.    No, NLB and CLB need to be on different servers but the Cluster
                       service can be implemented with either load balancing technology on
                       one server.
                 c.    Yes, NLB, CLB, and the Cluster service are designed to work on the
                       same server and is Microsoft’s recommended configuration.
                 d.    No, installing or activating NLB, CLB, and/or the Cluster service on the
                       same server is currently unsupported.
            Answer: d (Page 2-10)



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                                                                            Exam Preparation Guide



Section 3 — Compaq ProLiant Cluster Components
            6.   To determine if a server is certified for use in a Compaq ProLiant cluster, you
                 should:
                 a.   Refer to the certification matrix on the SmartStart CD.
                 b.   Check the certification matrix on the Compaq website.
                 c.   Look at the list of supported servers in the Microsoft Cluster service
                      help file.
                 d.   Look for the Cluster Certified label on the server.
            Answer: b (Page 3-3)


            7.   Which StorageWorks storage system supports 2Gb/s Fibre Channel?
                 a.   MSA1000
                 b.   RA4100
                 c.   EMA12000
                 d.   Smart Array Cluster Storage
            Answer: a (Page 3-15)


            8.   What is the minimum version of Compaq SmartStart that provides operating
                 system support files for Windows 2000?
                 a.   4.50
                 b.   4.60
                 c.   4.70
                 d.   4.90
            Answer: b (Page 3-22)


            9.   Which management software can be used to configure the latest Smart Array
                 controllers?
                 a.   System Configuration Utility
                 b.   Compaq Array Configuration Utility (ACU)
                 c.   Compaq Intelligent Cluster Administrator
                 d.   Compaq StorageWorks Command Console (SWCC)
            Answer: b (Page 3-27)




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Section 4 — Compaq ProLiant Cluster Solutions for Windows 2000
            10. Which ProLiant cluster solution offers a two-node entry-level packaged
                cluster that simplifies clustering for business-critical applications in branch
                office, remote locations, or departmental computing?
                 a.    ProLiant Cluster CL380
                 b.    ProLiant Cluster HA/F100
                 c.    ProLiant Cluster HA/F200
                 d.    ProLiant Cluster HA/F500
            Answer: a (Page 4-5)


            11. Your customer wants to upgrade a ProLiant HA/F100 from Windows NT 4.0
                Enterprise Edition to Windows 2000 Advanced Server. Where do you go to
                find the applicable documentation for this operation?
                 a.    The Compaq website under High Availability
                 b.    The Compaq website under Migration Options
                 c.    The Microsoft website under Upgrade to Windows 2000
                 d.    The Microsoft website under High Availability Migration Options
            Answer: a (Page 4-13)




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Section 5 — Optimizing Availability and Performance of the Cluster
            12. What can be done to ensure that the Cluster service can be authenticated even
                when another domain controller cannot be contacted, without the cluster
                nodes having to process domain replication traffic?
                 a.   Make each cluster node a domain controller in the user domain
                 b.   Implement redundant network cards and switches
                 c.   Create a domainlet
                 d.   Use Gigabit cards instead of standard network cards for the interconnect
            Answer: c (Page 5-4)


            13. You must configure the disks in Windows 2000 to what setting in order for
                them to be used for shared storage in the cluster?
                 a.   Basic
                 b.   Clustered
                 c.   Shared
                 d.   Dynamic


            Answer: a (Page 5-7)




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Section 6 — Cluster Management
            14. The Cluster service enables __________________ of specific resources, such
                as volumes or services, or of an entire node.
                 a.    Automatic configuration
                 b.    Manual failover
                 c.    Automatic load balancing
                 d.    Manual crossover
            Answer: b (Page 6-4)


            15. Which tool enables remote management of a cluster?
                 a.    Compaq Cluster Remote Resources Utility
                 b.    Compaq Cluster Verification Utility
                 c.    Compaq Insight Manager 7
                 d.    Compaq Intelligent Cluster Monitor
            Answer: c (Page 6-5)


            16. A cluster monitor extension (CMX) is a modular snap-in designed to
                interface with __________.
                 a.    Microsoft Cluster Administrator
                 b.    Compaq Intelligent Cluster Administrator
                 c.    Compaq Insight Manager
                 d.    Compaq Insight Manager 7
            Answer: d (Page 6-17)




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Section 7 — Deploying SQL Server Clusters
            17. Which tool is not supported with failover clustering in SQL Server 2000
                Enterprise Edition?
                 a.   SQL Server Enterprise Manager
                 b.   SQL Profiler
                 c.   SQL Query Analyzer
                 d.   SQL Internet Access Manager
            Answer: d (Page 7-3)


            18. What is the term that refers to the process of splitting a table into multiple
                member tables and physically storing the member tables at various locations?
                 a.   Horizontal partitioning
                 b.   Vertical partitioning
                 c.   Distributed partitioning
                 d.   Virtual partitioning
            Answer: c (Page 7-16)


            19. The shared-disk technology in Oracle Parallel Server uses a __________ that
                allows multiple servers to access a shared set of disk devices simultaneously.
                 a.   Federation manager
                 b.   Distributed lock manager
                 c.   Communication manager
                 d.   Multi-server manager
            Answer: b (Page 7-21)




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Section 8 — Deploying Exchange Clusters
            20. Which two versions of Exchange Server support clusters?
                 a.    Exchange Corporate Server 5.5
                 b.    Exchange Server 5.5 Enterprise Edition
                 c.    Exchange 2000 Clustering Service Server
                 d.    Exchange 2000 Enterprise Server
            Answer: b and d (Page 8-1)


            21. Which feature is not supported in Exchange 2000 clusters?
                 a.    Active/active clustering
                 b.    Distributed architecture
                 c.    Federations
                 d.    Storage groups
            Answer: c (Page 8-4)




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Section 9 — Cluster Maintenance
            22. What is the tool that combines hardware and cluster-aware backup software
                to provide continuous cluster backup support in case of a failure in the
                Compaq ProLiant DL380 Packaged Cluster?
                 a.   Compaq CL380 Backup Kit
                 b.   Compaq ProLiant Cluster Backup Kit
                 c.   Compaq Fibre Channel Backup Solution Kit
                 d.   Compaq Cluster Backup Connectivity Kit
            Answer: d (Page 9-3)


            23. Which change will cause an uncontrolled failover?
                 a.   Changing the IP address for a NIC designated for external use only
                 b.   Changing the subnet mask for a NIC designated for external use only
                 c.   Changing the IP address and subnet mask for a NIC designated for
                      internal use only
                 d.   Changing the HTTP address and subnet mask designated for external
                      use only
            Answer: c (Page 9-7)


            24. Which item can change because of physical disk failures or capacity
                expansion of the logical drive?
                 a.   Disk serial number
                 b.   Disk signature
                 c.   Disk GUID
                 d.   Disk certificate
            Answer: b (Page 9-12)




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Answer Key
Section 1 — Clustering Concepts
            1.   B
            2.   C
            3.   A

Section 2 — Microsoft Clustering Solutions
            4.   D
            5.   D

Section 3 — Compaq ProLiant Cluster Components
            6.   B
            7.   A
            8.   B
            9.   B

Section 4 — Compaq ProLiant Cluster Solutions for Windows 2000
            10. A
            11. A

Section 5 — Optimizing Availability and Performance of the Cluster
            12. C
            13. A

Section 6 — Cluster Management
            14. B
            15. C
            16. D




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                                            Exam Preparation Guide



Section 7 — Deploying SQL Server Clusters
            17. D
            18. C
            19. B

Section 8 — Deploying Exchange Clusters
            20. A
            21. C

Section 9 — Cluster Maintenance
            22. D
            23. C
            24. B




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