ERP and Governance
SAC – 2006
Business Case Team
• Kevin Roberts, CIO Educause University
• Veronica Chavez-Neuman, Consultant
• Bob Cotter, Consultant
• Art Fridrich, Consultant
2
Problem
• Have disparate systems
Lack of Data Integrity
Security of Sensitive Data
• 9 different thoughts on
how this should be
approached
• Funding only for SIS
• Courseware Needs
• Finance Needs
• HR Needs
3
Resolution
Adopt a holistic enterprise wide
approach to IT resource
allocation and governance
4
Methodology
• Create IT Governance Committee
• Consider Enterprise Resource
Planning (ERP) Solution Instead of
Just SIS
• Planning for Business Intelligence
Solution
5
Costs
Include Actual Estimated Total Cost of
Ownership
• Software
• Services
• Hardware
• Labor
• Maintenance
6
Benefits
• Increased Viability in the • Management Provides
Marketplace Process for Future IT
Decisions (w/ERP
• Economies of Scale
Approach)
(Reduce Duplication)
• Improved Project
• Increased Data Integrity
Management Efficiencies
• Increased Data-Sharing
• Centralized and
Capabilities
Improved IT Services
• Increased Overall Data
• Integration of Systems
Security
• Increased Security with
Single Identity
7
Risks
• Competing institutional priorities
• Temporary disruption of productivity
Staffing, etc.
• Lack of Buy-In by Stakeholders
• Inconsistent benefits to various areas
• Difficult to construct ROI model
• Historically difficult project to manage
Hidden Costs
Cost Overruns (Runaway Costs)
8
Recommendations
• Authority to Create IT Governance
Committee
• Authority to Move Forward with
Analysis of ERP
• Delay Implementation of SIS
Freeze SIS Funding Pending Decision on
ERP Analysis
• Commitment of Executive Support
to process
9
Parting Thoughts
To improve is to
change, to succeed Winston Churchill
is to change often. Prime Minister, Great Britain
We cannot become
what we need to be Max Depree
by remaining what Chairman Emeritus of
Herman Miller, Inc.,
we are.
We can't solve Albert Einstein
problems by using the Physicist
same kind of thinking
we used when we
created them.
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