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					      Logan City Council

Partners in Technology Industry Briefing
           2nd February 2007
Logan City Council

• Total ICT Budget $2.6M Operational
                $3.2M Capital
Operating Environment
• 1060 desktops
• 112 Servers
• Connectivity Cisco - Networks Gigaspeed Backbone,
  100MB Switched to the desktop in Admin Centre.
  100MB LAN connections to major depots.ADSL+2
  connections to minor depot and Libraries.
• Desktop Environment - Windows XP SP2 based SOE.
  Office XP Pro. Tier 1, 2 & 3 applications.




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Logan City Council
• Network Platforms - Cisco network based
  upon Cisco 6900 series core switch. Cisco
  routers and edge switches.
• Infrastructure – Windows Server 2000/2003,
  SQL 2000/2005, AD 2000
  Dell rack mount and blade servers. VMWare
  in production.
  Citrix for remote access and slow depot
  access.
  Dell/EMC Storage Area Network.
  VOIP implementation using Cisco Call
  Manager replacing Nortel PABX.
  Dell/Arcserve backup solution.

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Logan City Council
Key Systems - Administrative
• Records mgt – Docs Open 3.9.6 moving to DM6
• Asset mgt – Under review 2008/2009 timeframe
• Help desk – FrontRange HEAT & ITSM Configuration
  Management Module for Config & IT Asset Mgmt.

Key Systems - Operational
• Web – IE, Microsoft Sharepoint & CMS
• Geographic information systems – Mapinfo (Under Review)
• Customer relationship management – FrontRange HEAT &
  ITSM Configuration Management Module
• Finance – Finance One
• HR/Payroll – Lattice moving to People One
• Rating & Property – GEAC Pathway
• Anti Virus – McAfee
• Content Filtering – Clearswift Mailsweeper & Websweeper


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Logan City Council
Major Procurement Plan
• Broad procurement plan
       Application Life Cycle
       Server Replacement Schedule
       Desktop Replacement Schedule
       Network Replacement Schedule
       10 Year Capital Budgets
• Business drivers
       LCC Corporate Plan & ICT Strategic Plan
       Functionality to meet changing business
       requirements. (Regular meeting with Managers)
       Legislative Changes
       Application Integration

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Logan City Council
Software Procurement

• Significant Procurement (over $100,000)
   – Detail timeframes and requirements
     GIS systems are under review in 2007/2008
   – What we look for in a vendor
     Partnership with Council
     Value Adds – Win/Win Relationship
     Service & Support
     Proven Track Record – Ability to Deliver
     Cost Effectiveness
     Flexibility

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Logan City Council
Software Procurement
• Minor Procurement (under $100,000)
   – Detail timeframes and requirements
     No minor software purchases in 2007/2008
     outside of Ad Hoc purchasing under Microsoft
     Enterprise Agreement, Autocad etc.
   – Key factors affecting our buying decision
     Vendor Reputation
     Service & Support
     Proven Track Record
     Cost Effectiveness
     Flexibility
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Logan City Council
Hardware Procurement
• Significant Procurement (over $100,000)
   – Detail timeframes and requirements
     No significant hardware purchasing is planned in
     2007/2008.
   – What we look for in a vendor
     Partnership with Council
     Value Adds – Win/Win Relationship
     Service & Support
     Proven Track Record – Ability to Deliver
     Cost Effectiveness
     Flexibility


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Logan City Council
Hardware Procurement

• Minor Procurement (under $100,000)
   – Detail timeframes and requirements
     Requirements in this period will be for desktop
     hardware and printers. Desktops are purchased under
     the DPI SOA 32 contract, Printers under the
     Department of Education SOA 33 Contract.

   – Key factors affecting our buying decision
     Vendor Reputation
     Service & Support
     Proven Track Record
     Cost Effectiveness
     Flexibility

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Logan City Council
Services Procurement

• Significant Procurement (over $100,000)
   – Detail timeframes and requirements
     Significant services usually bundled with a large
     hardware or software purchase. Should the GIS
     system be replaced in 2007/2008 services will
     form part of the GITC contract.
   – What we look for in a vendor
     Partnership with Council
     Value Adds – Win/Win Relationship
     Service & Support
     Proven Track Record – Ability to Deliver
     Cost Effectiveness
     Flexibility

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Logan City Council
Services Procurement

• Minor Procurement (under $100,000)
   – Detail timeframes and requirements
     The need for minor service procurement is on an
     Ad Hoc basis. There are none planned for
     2007/2008 at this stage but unscheduled
     requirements may arise, particularly in the area of
     security etc..
   – Key factors affecting our buying decision
     Vendor Reputation
     Service & Support
     Proven Track Record
     Cost Effectiveness
     Flexibility

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Logan City Council
Dealing with the Logan City Council
• Responsible to Ratepayes
• Interested in Collaboration with Other
  Councils
• Application Integration is essential
• Solution scalability is essential
• Solution security is essential
• Vendor flexibility is essential

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Into the Future
• Issues
  - TCO – Doing more with less.
  - High Systems Availability – D.R.
  - Speed of change and adoption rates.
  - Flow on affect of upgrades given tight system integration.
  - Requirement for enhanced web presence.
• Opportunities
  - Regional collaboration to provide better services at lower
  costs.
• Changes in strategy
  - Logan is on the correct path.
  - Increased use of Server Virtualisation.
  - Increased use of Citrix/Thin Client.                     13
Contact Details

• Name                 Alan Tathem
  – Telephone          3412 5276
  – Email address      AlanTathem@logan.qld.gov.au
  – Responsible for:   Desktops/Printers/Help Desk

• Name                 Peter Lecinski
  – Telephone          3412 5455
  – Email address      PeterLecinski@logan.qld.gov.au
  – Responsible for:   Servers/Security/Projects

• Name                 David Adamson
  – Telephone          3412 5418
  – Email address      DavidAdamson@logan.qld.gov.au
  – Responsible for:   Applications Delivery/Development

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Disclaimer

 The information provided in this
 briefing has been provided for
 information purposes only to assist
 you with your business planning and
 is subject to change without notice.




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Questions?




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