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					                              Rev 8.11

 Renaissance Academy

      Adopted - August 2011

                                                     Rev 8.11

                            TABLE OF CONTENTS
Renaissance Academy Contact Information         3
Welcome & Introduction                          4
Core Beliefs, Vision & Mission                  5
School Calendar                                 6
Testing Calendar                                7
Admission & Entrance Requirements               8
Conditional Enrollment Policy                   9
Instructional Time                              9
RENAISSANCE ACADEMY Community Board             9
Attendance Requirements & Regulations           10
Student/Learning Coach-Teacher Communication    12
Attendance FAQs                                 13
Truancy & Non Compliance Policy                 14
Academic Integrity Policy                       15
Testing                                         16
Change of Contact Information                   16
Parent/Guardian Expectations                    17
Expected Student Behavior                       18
Progressive Discipline                          19
Withdrawal from RENAISSANCE ACADEMY             21
Formal Complaint Response Procedure             21
Special Services                                22
CHILDFIND                                       24
School Property                                 25
Outings/Field Trips                             25
Objectionable Materials Policy                  26
Progress Reports / Report Cards                 26
ISP Reimbursement                               26
FERPA                                           27
Learning Coach/Parent Tips and Tricks           29
Motivating Students                             32
Technical Help and FAQs                         33
High School Program Basics                      50
High School Graduation Requirements             51
Nevada High School Proficiency Exams (HSPE)     53
Grading Policy                                  54
Course Changes                                  54
Parent Acknowledgement of Expectations          55
Handbook Signature Page                         56

                                                 Rev 8.11


Updated school contact information can be found by
        visiting the Community Board at:


              Renaissance Academy
           1055 E. Tropicana Ave. #225
              Las Vegas, NV 89119
              (702) 425-8802 office
              (702) 664-0928 fax
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                                WELCOME & INTRODUCTION

August 2011

Dear Renaissance Academy Family,

Welcome to the 2011-12 school year at Renaissance Academy (RENAISSANCE ACADEMY).

2010-2011 Highlights:
    AYP Exemplary Status achieved
    Established National Honor Society
    Successful Freshman Academy pilot program

New for 2011-2012:
   Working to implement a dual credit program with local colleges and universities
   Implementation of Functional Skills Curriculum for Special Education students
   More varied music and arts program, including an online choir

The Renaissance Academy (RENAISSANCE ACADEMY) High School Program provides an accredited,
rigorous college- prep curriculum for students who are ready to take their education to the next level. The
high school courses meet or exceed district and state standards and prepare students to be successful in
post-secondary education and beyond. High school students are expected to complete assignments in each
class, each week and should prepare to put in a minimum of six (6) hours of schoolwork daily. High
school courses are credit-based to conform to Nevada State Standards and Requirements. High school
students are also expected to take/pass the Nevada High School Proficiency Exam(s) as a basic
requirement for graduation. The RENAISSANCE ACADEMY high school program is not mastery-based
and students are required to keep pace with assignments and tests leading up to final exams at the
conclusion of each semester.

Our goals for this school year are to improve student achievement and create an educational atmosphere
conducive to student re-enrollment year after year. The K12 Curriculum and RENAISSANCE
ACADEMY programs are designed with these goals in mind. Our teachers are your partners and they are
eager to support and assist your family in any way they can. Please do not hesitate to contact your teacher
or the RENAISSANCE ACADEMY administration if you have comments or questions.

Best wishes for a great year,


ACADEMY Administration

Renaissance Academy

                            Rev 8.11
1055 E Tropicana Ave #225
Las Vegas, NV 89119
(702) 425-8802
(702) 664-0928 fax

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                         CORE BELIEFS – VISION - MISSION
Core Beliefs:

Every child will learn basic core knowledge and essential skills.

Every parent will have quality educational options.

Every person in our organization will be part of a team with a shared vision.

Every time we will be accountable for results.

Everything we do will be the right thing.


Our vision is to create a high-performance public school program that equips our students with the
educational tools of tomorrow, thereby providing our students with all the opportunities they need to
succeed in life while creating a new model for a 21st century public school.

Mission Statement:

The mission of the Renaissance Academy is to provide Nevada students with a world class education
grounded in high-academic standards, which will help them achieve their full academic and social
potential and become productive members of society.
The core philosophy of the Renaissance Academy is that all young people can achieve academic
excellence if they receive rigorous instruction, high standards, informed guidance, and individual
attention. RENAISSANCE ACADEMY offers a dynamic, flexible, and traditional curriculum that
teaches children to be critical thinkers in a fast-changing global world.

                                                                    Rev 8.11

                 2011-2012 RENAISSANCE ACADEMY SCHOOL

August 29        Classes Begin
September 5      Labor Day (No School)
October 28       Nevada Day observed (No School) November
11/12            Veterans Day / Family Day (No School)
November 24/25   Thanksgiving Day and Family Day (No School)
December 16      Winter Break End of Day

                 (No School December 19 - December 30)
January 1        New Year’s Day (No School)
January 2        Classes Resume
January 16       Martin Luther King, Jr. Day Observed (No School)
January 20       End of Term 2 Period (45 days)
                 End of First Semester (88 days)    (Report card)
January 23       Second Semester Begins
February 20      President’s Day (No School)
March 30         Spring Break Begins - End of Day

                 (No School April 2- April 6)

April 9          Classes Resume
May 28           Memorial Day (No School)
June 7           End of Fourth Grading Period (48 Days)
                 End of Second Semester (92 Days)
                 End of School Year (180 Days)      (Report card)

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                        NEVADA TESTING CALENDAR 2011-2012
All Nevada public schools are required to administer the Criterion-Referenced Test (CRT), the Fifth and Eighth
Grade Writing Assessments, the High School Proficiency Examination (HSPE), the Nevada Alternate Assessment
(NAA), and the English Language Proficiency Assessment (ELPA) to grade/subgroup-appropriate enrolled
students; and if selected, the National Assessment of Educational Progress (NAEP).

 Assessment               Grade(s)                                      Dates/Windows

                                            150th Day of Instruction +/− 10 Days, or by May 31 (whichever is
       CRT                   3–8
                                                                         earlier) 1
                               5                                        Jan. 17 – Feb. 17
                               8                                        Jan. 30 – Feb. 28
                              10                                  Mar. 5 – 9
HSPE Math,                                  Oct. 31 – Nov.
Reading and                   11                                  Mar. 5 – 9
  Science                                   Oct. 31 – Nov.                         Apr. 30 – May
                        12 and Adult                              Mar. 5 – 9                             July 9 – 13
                                                   4                                     2
                              11               Nov. 2               Mar. 7
HSPE Writing
                        12 and Adult            Nov. 2              Mar. 7              May 2              July 11
       NAA              3 – 8 and 11                                     Feb. 1 – Apr. 30
      ELPA                                       Oct. 24 – Dec. 16; except Clark County School District 2
      NAEP                                     No Nevada school will be selected for participation this year
  The CRT window is necessary to meet reporting deadlines for the annual determination of Adequate Yearly
   Progress (AYP) as required by NRS 385.3762. The May 31 deadline applies to those schools with year-round
   track schedules, and assumes that the vast majority of schools will have completed testing by the end of April or
   first part of May.
  The ELPA windows for the Clark County School District are as follows: Phase 1 and 4, Oct. 24 − Dec. 16; Phase
   2, Oct. 24 − Jan. 13; and Phase 3, Dec. 5 – Feb. 17.

    CRT = Criterion-Referenced Test; ELPA = English Language Proficiency Assessment; HSPE = High School
       Proficiency Examination; NAA = Nevada Alternate Assessment; NAEP = National Assessment of Educational
       Progress; NDE = Nevada Department of Education; TIMSS = Trends in International Mathematics and Science
    *The testing window for the CRT is necessary to meet reporting deadlines for the annual determination of Adequate
       Yearly Progress (AYP) as required by NRS 385.3762.
    School districts may offer schools a smaller and more specific window for testing in order to accommodate
       individual scheduling and shipping needs. Please adhere to the testing windows for your specific school

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Required Documents per Nevada Statutes:
          Completed Enrollment Form
          Birth Certificate
          Proof of Residence (e.g. current utility bill, lease, etc. showing physical address)
          Proof of Immunizations
          Agreement of Use of Instructional Property
          Prior school records (to include all Special Education records if applicable)
          Family Income Form
          Signed acceptance of this manual (see back page)

Application for Enrollment
The enrollment application for RENAISSANCE ACADEMY is available online at Academy. Parents/guardians may
either complete the enrollment process online or download a paper copy and submit the completed form
to RENAISSANCE ACADEMY at the address or fax number provided on the enrollment application.
Parents/guardians must fully complete the enrollment packet and submit all required documentation,
before enrollment is approved. Failure to provide all requested information may delay or forfeit the
enrollment process.

Nevada Statute requires all children enrolling in a public school be immunized in accordance with the
State Board of Health regulations. Parent/guardian must submit copies of the child’s immunization
records prior to being admitted to RENAISSANCE ACADEMY. Parent/guardians wishing to receive
an exemption from the state immunization requirements must submit a written request indicating their
eligibility for exemption under Nevada law, to the governing body of a charter school in which the child
has been accepted for enrollment.

Grade Level Assignment
Course level assignments and grade level assignments are not always the same. RENAISSANCE
ACADEMY assigns students to grade level based on grade attending. Renaissance Academy will
place students at their current grade level with the corresponding curriculum. RENAISSANCE
ACADEMY realizes in certain circumstances adjustments must be made on an individual student basis. It
is the intent to assist students who previously were working below grade level to meet or exceed their
current grade level standards with-in a designated time period established by the teacher, student and

RENAISSANCE ACADEMY teachers will conference with parent/guardian of multiple children to
determine shared student non-core courses as needed. Remember that RENAISSANCE ACADEMY
uses the following guidelines when approving each student’s course placement. (see Instructional Time) If
you have any questions please contact school administration.

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                         CONDITIONAL ENROLLMENT POLICY

Students may be placed on a Conditional Enrollment. This means that students may be withdrawn from
RENAISSANCE ACADEMY on the first offence for any of the following: truancy/attendance issues,
failure to maintain academic engagement, or other compliance issues outlined in on p. 16 of the
Student/Parent Handbook. Furthermore, if students come to RENAISSANCE ACADEMY behind in
credits, they will also be placed on a conditional enrollment. Please keep in mind that RENAISSANCE
ACADEMY is a school of choice, and students are expected to be academically engaged in order to
maintain enrollment in the program.

                                       INSTRUCTIONAL TIME
RENAISSANCE ACADEMY students are required to login a minimum of one-hundred and eighty
(180) days of instruction. Although RENAISSANCE ACADEMY is a competency based program the
courses are designed for a minimum number of hours/days. The RENAISSANCE ACADEMY
reporting school year runs from August 29, 2011 through June 7, 2012.
                           The student instructional time shall be a minimum of:
                      K-8                                       Daily Hours*
                      Kindergarten,                10                2
                      Grades 1–2                   20                4
                      Grades 3–6                   25                5
                      Grades 7-8                 27 ½               5½
                      High School               Courses             Days
                      Grades 9-11                   6               180
                      Grade 12                    4**               180
*Hours based on NAC 387.131
**Based on meeting appropriate graduation requirements.

                                    RENAISSANCE ACADEMY
                                      COMMUNITY BOARD

RENAISSANCE ACADEMY Community Board is a valuable resource for RENAISSANCE ACADEMY
families. Your log in information for Community Board will be provided to you by your teacher.

This is important as students and parents will be required to log in to Community Board to access
important school information such as:
    a downloadable copy of the Parent/Student Handbook,
    contact information for all RENAISSANCE ACADEMY staff,
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   dates and times of scheduled orientation sessions and school events
   field trip and school outing information
   sign up capabilities for any event students wish to attend.

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Community Board’s most important feature is to provide a medium for students to register for mandated
State testing. When prompted by the RENAISSANCE ACADEMY Testing Coordinator (via K-mail),
students will be required to log on to Community Board and choose which location they would prefer to
attend to take their tests. Community Board will list all testing locations in order of which is closest to the
has on file for a particular student. Signing up for a location on Community Board before testing is a
requirement. Failure to do so will result in withdrawal from RENAISSANCE ACADEMY.

                     AS APPROVED BY THE STATE BOARD ON August 13, 2010
                               PROPOSED REGULATION OF THE
                           NEVADA STATE BOARD OF EDUCATION/

Authority: NRS 385.080, 387.123 and 388.874.

Section 1. NAC 387.193 is hereby amended to read as follows:

NAC 387.193 Pupil enrollment and attendance in program of distance education. (NRS 385.080,
387.123, 388.874)

    1. A pupil who is enrolled in a program of distance education that has been approved pursuant to NAC
388.830 shall be deemed an enrolled pupil if, for each course of distance education in which the pupil is
    (a) The course is included on the list of approved courses of distance education prepared and published
by the Department pursuant to NRS 388.834;
      (b) The pupils’ name is included in the school district or charter school’s electronic learning
management system or master register of enrollment and attendance; and
     (c) Evidence of work progression by the pupil in each course as documented through the electronic
learning management system used in the distance education program or the pupil has participated in a real
time class session conducted by licensed personnel authorized by the school for the course.
          (1) If a pupil is admitted into the distance education program during the calendar week prior to
count day as described in NRS 387.1233 and the pupil has not had work progression in each course, a
pupil can be deemed an enrolled pupil if:
              (I) the school can document that the pupil has attended or participated in a required school
orientation session into the program or some similar admittance process into the school; and
               (II) within the first calendar week after count day as described in NRS 387.1233, there is
evidence of work progression by the pupil in each course as documented through the electronic learning
management system used in the distance education program or evidence that the pupil has participated in
a real time class session conducted by licensed personnel authorized by the school for the course; or

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            (III) within the first calendar week after count day as described in NRS 387.1233, licensed
personnel have met or otherwise communicated with the pupil to discuss the pupil’s progress in the

     2. Each pupil enrolled in a course of distance education offered through a program of distance
education must be recorded in full attendance for each week that:
      (a) evidence is provided of work progression by the pupil in each course as documented through the
electronic learning management system used in the distance education program or has participated in a
real time class session conducted by licensed personnel authorized by the school for the course; or
      (b) licensed personnel meet or otherwise communicate with the pupil to discuss the pupil’s progress
in the courses.

The verification of weekly attendance of the pupil must be included in the master register of enrollment
and attendance required by NAC 387.171.

   3. A pupil who is enrolled full time in a program of distance education provided by:
    (a) The board of trustees of a school district must be entered as an enrolled pupil in the master register
of enrollment and attendance for the public school to which the pupil is declared affiliated by the board of
trustees pursuant to NRS 388.862.
    (b) A charter school must be entered as an enrolled pupil in the master register of enrollment and
attendance for the charter school.
    4. A pupil shall be deemed enrolled full-time in a program of distance education if:
    (a) The program of distance education contains the number of school days in session required pursuant
to NAC 387.120;
    (b) The time that the pupil spends in the program is recorded by the pupil, the parent/guardian or legal
guardian of the pupil, or by a computerized program; and
    (c) The pupil satisfies the requirements of subsection 5 or 6, as applicable for his grade level.
    5. For purposes of full-time enrollment in a program of distance education, a pupil in kindergarten or
in any grade from grades 1 to 8, inclusive, must be enrolled in:
    (a) The minimum daily period required pursuant to NAC 387.131; or
    (b) A curriculum that is equivalent to the regular school curriculum, if an exception to the minimum
daily period has been approved pursuant to subsection 3 of NAC 387.131.
    6. For purposes of full-time enrollment in a program of distance education, a pupil in any grade from
grades 9 to 12, inclusive, must:
    (a) Be enrolled in the number of courses required for full-time pupils pursuant to subsection 4 of NAC
387.345; or
    (b) Have a written plan for enrollment prepared for the pupil which demonstrates that the pupil will
complete during the school year the number of courses required for full-time pupils.
    7. If a pupil is enrolled part time in a program of distance education, the record of the part-time
attendance of the pupil must be maintained separately from the record of attendance maintained by the
school in which the pupil is otherwise enrolled.

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Licensed Teachers are essential in the educational model utilized by RENAISSANCE ACADEMY. The
teacher is responsible for required student communication, validating student attendance, curricular
progress and educational growth. The teacher is also the FIRST POINT of contact for the
parent/guardian for academic matters. Resources provided by RENAISSANCE ACADEMY teachers
include: instructional and curricular support, organizational assistance, encouragement, and limited
technical support

K-mail (RENAISSANCE ACADEMY’s internal mail server which is located within the OLS) will be
the primary source of contact between the RENAISSANCE ACADEMY teacher and
parent/guardian/students/learning coaches, therefore parent/guardians are encouraged to check their K-
mail at least twice a day (morning and evening). In addition to K-mail, teachers may be contacted by
phone or during face-to-face events. Parent/guardians are asked to promptly reply, as needed, to any k-
mail received from RENAISSANCE ACADEMY or K12. RENAISSANCE ACADEMY teachers are
instructed to allow their voice mail to answer all in-coming calls, which will allow the teacher to
thoroughly research the answer to questions or problems posed by the parent/guardian and to prioritize
returning calls to make the most efficient and effective use of their time. This also allows long-distance
calls to be charged to RENAISSANCE ACADEMY and not the parent/guardian since RENAISSANCE
ACADEMY does not reimburse parent/guardians for long-distance calls.

RENAISSANCE ACADEMY Teachers take great pride in promoting your child’s academic
achievement. At times questions arise about procedures or student academic information.
RENAISSANCE ACADEMY teachers are required to answer all requests for information from the
parent/guardian. Teachers are further instructed to refer any items not pertaining to their assignment to the
appropriate school administrator.

 All communications between RENAISSANCE ACADEMY teachers, the parent/guardians/learning
coach, students, and other parties directly related to RENAISSANCE ACADEMY should be conducted
with appropriate professionalism. Demeaning or profane language, derogatory remarks/innuendos are
not acceptable. This includes phone conferences, k- mail, and other on-line communications. All
concerns should be addressed to the appropriate School Administrator.

Class Connect (Virtual Classroom Instruction, Open Office Hours and Meetings)
Class Connect is utilized by RENAISSANCE ACADEMY teachers for class sessions and conferences
between teachers and students. Trainings on Class Connect sessions will be conducted for students and
Learning Coaches at the beginning of each school year. Please click on the following link for additional
support and training.

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                               ATTENDANCE FAQ’s
1. What are state requirements for my child’s attendance? (PLEASE READ)
     Each pupil enrolled in a course of distance education offered through a program of distance
     education must show evidence of work progression in each course each week. The student
     may also meet this requirement by attending class connect sessions or by communicating with
     their teacher or a licensed personnel of the school. Attendance is established weekly. Therefore
     a student is marked as present or absent for the entire week. Official attendance is kept by the
     teachers/ school staff.

2. Why should I log attendance?
    It is a legal requirement. Parent/guardians have legally agreed to enroll their child in a
    distance education program and thus to oversee their child’s education. In addition to meeting
    this requirement, logging attendance provides you and your child with a log of work

3. When can I log attendance?
     You are able to log attendance from your first day of school, August 29, 2011 through June 7,
     2012, the last day of school. Attendance can only be entered for a regular school week M-F.
     (Attendance will not be counted on weekends and/or holidays.)

4. Where do I need to log my child’s attendance and how often?
     Student attendance hours are logged in the attendance screen on the parent/guardian’s OLS
     and must be entered daily.

5. Do I log attendance for the actual time the lesson took or just the default time that comes up
   on the OLS?
      You must log the amount of time it took for the student(s) to complete the lesson(s) each day.
      This can be done by default tab at the top of the attendance page. If you consistently observe
      your student(s) complete lessons before he/she accumulates the required amount of time, you
      may benefit from setting a time limit to each subject rather than just expecting one lesson per

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The school is obligated to keep an accurate record of daily attendance and progress in accordance with
Nevada Revised Statutes (NRS) and Nevada Administrative Code (NAC). A RENAISSANCE
ACADEMY student will be considered absent/ truant if he/she fails to attend the online classroom or
progress in their class through verified work submission after five consecutive school days (Monday-
Friday). RENAISSANCE ACADEMY staff will follow the procedures outlined below to notify
parent/guardians of a non-compliant situation. A RENAISSANCE ACADEMY student may also be
deemed non-compliant for one or more of the following reasons as determined on a case by case basis:

   -   Failure to submit work for each course each week. This is considered truancy or absence.
   -   Failure to respond to teacher/administrator phone calls and/or K-mails
   -   Failure to participate in state-mandated testing
   -   Failure to communicate change of address, phone number(s) or other contact information
   -   Failure to maintain Academic Integrity (ie. Student logging under parent/guardian OLS,
   -   Failure to follow Individual Education Plan (IEP)
   -   Failure to follow other RENAISSANCE ACADEMY policies
   -   Allowing an unauthorized person access to a student’s K12 ® online school account. This includes
       both online and hard copy curriculum materials. Additional Learning Coach accounts may be
       created with the written consent of the parent.

Truancy and Non-Compliance Procedures:
Step 1: Upon determination by the teacher that the student is non-compliant due to insufficient
attendance, progress and/or compliance with school procedures, the teacher will conduct a conference call
with the student/parent/guardian to review the goals established in the goal setting conference and discuss
the areas of concern. A non-compliance form #1 will be K-mailed only. A follow-up contact will be
conducted by a school advisor. This is a formal reminder that RENAISSANCE ACADEMY is doing due
diligence to inform parent/guardians/students of school and state regulations. A copy will be placed in
the student file and removed at the end of the school year if no further action has been taken.

Step 2: If the student is non-compliant due to insufficient attendance, progress and/or compliancy with
school procedures, after one week (5 school days) following non-compliancy form #1 K-
mail/Conference, or has not adequately addressed the documented concerns within a reasonable time-
frame, the teacher or advisor will send non-compliance form #2 to the parent/guardian/student via K-
mail. It may also be sent to the Compliance Administrator for further action. A follow-up contact will be
conducted by a Compliance Administrator or designee. A copy will be placed in the student file and
removed at the end of the school year if no further action has been taken.

Step 3: If the student is non-compliant due to insufficient attendance, progress and/or compliance with
school procedures after an additional one week (5 school days) or adequately address the documented
concerns within a reasonable time-frame following the Parent/guardian/Student - Administrative
Conference, a teacher or advisor will send non-compliance form #3 in K-mail to the parent/guardian and
Compliance Administrator or designee. The Compliance Administrator will contact
parent/guardian/student for final resolution of the infractions and determine the severity. Possible

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outcomes may include Conditional Enrollment Agreement, face-to-face conference with
parent/guardian/student and Compliance Administrator. A copy will be placed in the student file and
removed at the end of the school year if no further action has been taken. The Compliance Administrator
may withdraw the student from Renaissance Academy. Parents will be notified of student withdrawal
through registered mail, and student and parent e-mail addresses.

Appeal of Student Withdrawal:

Step 1: If the student is withdrawn, the parent/guardian may request an appeal within three (3) school
days of notification to the School Principal. This request must be in writing and e-mailed to The reasons for the appeal and extenuating circumstances must
be provided. The School Principal shall review and may conduct an investigation or deny appeal. The
parent/guardian will be notified of the result within three (3) school days.

Step 2: After this conference, the student and or parent/guardian(s) may request a conference within
twenty-four (24) hours, before the Head of School if they are still unsatisfied with the decision of the
High School Principal. This hearing should take place within three (3) school days unless the student
and/or parent/guardian(s) request more time. If student is recommended for expulsion, parent/guardian
may request a formal hearing within three (3) school days before the Head of School. This hearing shall
take place within seven (7) school days. Student shall be placed on administrative suspension until
hearing is held.

                           ACADEMIC INTEGRITY POLICY
RENAISSANCE ACADEMY holds students accountable for doing their own work. Students who
submit work as their own, when it is not wholly and completely their own, are guilty of cheating and/or
plagiarism. Assisting other students in cheating or plagiarism is also considered academic dishonesty.
This includes a child logging in using the parent/Learning Coach account or OLS.

The first time a student plagiarizes information on an assignment, he/she will be advised of proper citation
methods and/or will receive a non-compliance notice. Students who are found guilty of cheating or
plagiarism more than once will be referred to the Compliance Administrator for breach of the school’s
Academic Integrity policy.

Assessments, such as quizzes, and tests, are a critical part of any academic program. They offer important
information about your progress toward mastery. But this information is helpful only if it is accurate. And
it can be accurate only if the assessment represents your work and only your work.

Unless otherwise instructed by your teacher or by a specific assessment, you are expected to honor the
following principles while taking assessments:

      You and you alone will take the assessment.
      You will not copy or redistribute any part of the assessment in any way—electronically, verbally,
       or on paper.
      You will treat the assessment as "closed book"—meaning that you may not use any textbooks,
       references, or other materials (printed or electronic) during the assessment—unless your teacher or

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       the specific assessment otherwise instructs (for example, you are specifically told to refer to
       certain pages in a book as part of the assessment).
      You will treat the assessment as "single browser"—meaning that during the assessment you may
       not log in a second time to your course, or open your course or related materials on another
       browser on another computer.
      Your answers will represent your work and only your work, free of any outside assistance. You
       will not plagiarize in any way.

You will not confer with other students, family members, or acquaintances, either in person or
through electronic communication, during the assessment.

                              TESTING (STATE & SCHOOL)

Failure to register for and participate in state-mandated testing may result in immediate withdrawal from

Student attendance for all testing is mandatory as a requirement for continued enrollment in a distance
education school such as RENAISSANCE ACADEMY. During the actual administration of testing
parent/guardians cannot be in the testing room. At the conclusion of the testing period, parent/guardians
will need pick-up students at the scheduled time.
 Teachers cannot stay with students after the testing is concluded at the respective facilities. If
parent/guardians are not accompanying their child to the testing location, parent/guardians must send a
signed note giving permission for the test coordinator to release the student from testing location upon
completion of the test (unless the student is 18 years of age). The appropriate Legal Authorities must be
called to pick up any child who is left unattended for more than 30 minutes after the testing period is
High school students will participate in the Nevada Proficiency Examination Program (NPEP) and will be
required to complete, the Nevada HS Proficiency Exam (HSPE). Renaissance Academy will follow the
2011-2012 Nevada Testing Calendar of the NDE. NPEP assessments for RENAISSANCE ACADEMY
students will take place in proctored settings at facilities located regionally across the state. As part of the
school charter RENAISSANCE ACADEMY has agreed that no student will have to travel more than 50
miles from their home residence to test.

Parent/guardians are required to notify the school immediately of any change in name, address, e-mail,
phone number(s), emergency contact, responsible adult, or court order designating a change in
guardianship. Appropriate documentation must be submitted to verify any changes to student records.
This information is part of your child’s educational record and must be kept current. Please call
702-425-8802. Failure may result in withdrawal for improper documentation for residential location.

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Computer/Internet Back-up Plan:

        Parents must have a technology back-up plan. Computers and internet do crash or become non-
         functional. In the event this does occur communication with your child’s teacher becomes critical.
         Parents should notify K12 customer support at (866) K12-CARE or (866) 512-2273 immediately.

         Responsibilities and Suggestions:
        Computer- Utilize one in the home, seek assistance to use a family, neighbor, or friend’s
         computer. Seek out the public library or other available agencies.
        Internet- Seek hotspot locations (laptops) such as libraries or local businesses who offer free WiFi.

   NOTE: RENAISSANCE ACADEMY/K12 offers the use of a computer and does not guarantee it is
   free from hardware failures. It is the responsibility of the parent to ensure an alternative
   arrangement for submitting and accessing the Learning Management System (LMS) is made.
   Failure to submit assignments may constitute non-compliance or a student being considered truant.

Beginning of year:
     Report to RENAISSANCE ACADEMY any changes in phone, email, mailing address or shipping
   address information
        Report missing/damaged materials to your K12 customer support
        Set up teaching space and organize materials, (retain larger boxes for reclamation of materials)
        Check for K-mail from teacher and respond as needed
        Follow and complete the scheduled daily K12 lessons as shown in the LMS
        Record actual daily attendance time for each K12 course
     Review student work completed
Testing – State and School:
        Parents must ensure students attend all state and school testing. The school or staff cannot
         transport or arrange student transportation.
End of Year:

        Gather returnable materials and prepare for shipping/pick-up back to K12 in original kit boxes. K12
         will automatically send out reclamation labels for mailing back materials.

                                                                                                 Rev 8.11

                          EXPECTED STUDENT BEHAVIOR
Inappropriate Behavior

Inappropriate behavior includes the following:
   • Insults or attacks of any kind against another person.
   • Bullying to also include cyber interaction.
   • Use of obscene, degrading, or profane language.
   • Harassment (continually posting unwelcome messages to another person) or use of threads.
   • Posting material that is obscene or defamatory or which is intended to annoy, harass or intimidate
       another person. This includes distributing ―spam‖ mail, chain e-mail, viruses, or other
       intentionally destructive content.

As a RENAISSANCE ACADEMY student, you are expected to follow the rules of network etiquette or

Student Internet Safety

   •   Do not reveal personal information about yourself or other persons. For example, you should not
       reveal your name, home address, telephone number, or display photographs of yourself or others
       to persons outside of the RENAISSANCE ACADEMY.
   •   Do not agree to meet in person anyone you have met only on the Internet and who is not affiliated
       with the RENAISSANCE ACADEMY.
   •   Users shall not upload, download, transmit or post copyrighted software or copyrighted materials,
       materials protected by trade secrets or other protections using RENAISSANCE ACADEMY
       computer resources. This includes copyrighted graphics of cartoon characters or other materials
       that you found that may appear to be non-copyright protected.
   •   Avoid sarcasm, jargon, and slang. Swear words are unacceptable. Never use derogatory
       comments, including those regarding race, age, gender, sexual orientation, religion, ability,
       political persuasion, body type, physical or mental health, or access issues.

   • Focus your responses on the questions or issues being discussed, not on the individuals involved.
   • Be constructive with your criticism, not hurtful.
   • Review your messages before sending them. Remove easily misinterpreted language and
      proofread for typos.
   • Respect other people’s privacy. Don't broadcast online discussions, and never reveal other people's
      email addresses.

   Use of Copyrighted materials

   All materials in the courses are copyrighted and provided for use exclusively by enrolled students.
   Enrolled students may print or photocopy material from the website for their own use. Distribution to
   others is prohibited unless expressly noted. Unauthorized copying or distribution may result in
   revoked access to course(s)

                                                                                                     Rev 8.11

                                PROGRESSIVE DISCIPLINE
     The Head of School or designee may temporarily suspend any pupil for disciplinary reasons or for
     other conduct disruptive of good order or of the instructional effectiveness of the school. The period
     of suspension will allow the student to continue with education. Suspension may result in restriction
     from attending school events or functions, removal from any or all electronic communications with
     other students using school media, removal from Class Connect Sessions, or any other as deemed
     appropriate by the Head of School or designee.

     Any pupil who has been suspended may be readmitted to the school by the Head of School or
     designee who suspended him/her upon such reasonable conditions as said Head of School or designee
     may prescribe.

     The Head of School or designee may temporarily suspend a student for up to ten (10) school days
     from school. If expulsion is recommended, then a parent/guardian may appeal.

Discipline Procedures:

A.      Written Referral: Violations shall be presented in written form (such as an e-mail) and should be
        specific as to the misbehavior or breach of the Code of Student Conduct.

B.      Student Notification: The student will be placed on notice of the alleged violation by the Head of
        School or designee.

C.     Initial Conference: An initial conference (in person or by teleconference) shall be conducted by the
       Compliance Administrator or designee.

Charges and Evidence: The Compliance Administrator or designee shall confer with the student, explain
the violations and evidence against the student, and allow the student an opportunity to present his or her
side of the story prior to taking disciplinary action.

Parent/guardian Assistance: The Compliance Administrator or designee shall make a good faith effort to
employ parent/guardian assistance or other alternative measures prior to suspension. The Compliance
Administrator or designee may suspend the student immediately. The Compliance Administrator or
designee will take into consideration the seriousness of the breach of conduct; whether the conduct is
disruptive enough to require immediate suspension and/or if an emergency situation exists.

D.      Parent/guardian Notification:

By Telephone and K-mail: The Compliance Administrator or designee shall make a good faith effort to
notify the parent/guardian by telephone and K-mail of the student’s misconduct and the proposed
disciplinary action.

By Written Notice: Regardless of whether there has been communication with the student’s
parent/guardian by telephone, the Compliance Administrator or designee shall, within twenty-four (24)
                                                                                                     Rev 8.11
hours of taking disciplinary action, send written notice to the parent/guardian describing the disciplinary
action imposed and the reason for the action taken.

E.     Board Notification: The Board of Directors shall be notified of any temporary suspensions, the
       reasons therefore, and the response, if any, thereto.

F.     Appeal of Decision:

Step 1: Parent/Guardian requests conference with High School Principal within twenty-four (24) hours.
The High School Principal will schedule a conference to discuss the charges, any evidence substantiating
the charge, the sanctions imposed and the reason for such sanctions. A meeting will be held within three
(3) school days.

Step 2: After this conference, the student and or parent/guardian(s) may request a conference within
twenty-four (24) hours, before the Head of School if they are still unsatisfied with the decision of the
High School Principal. This hearing should take place within three (3) school days unless the student
and/or parent/guardian(s) request more time. If student is recommended for expulsion, parent/guardian
may request a formal hearing within three (3) school days before the Head of School. This hearing shall
take place within seven (7) school days. Student shall be placed on administrative suspension until
hearing is held.


The Board of Directors may expel a student:
    who is incorrigible;
    for any violation of the Code of Student Conduct, or for any conduct, which in the judgment of the
      board, is considered to be continuously disruptive of school discipline, or of the instructional
      effectiveness of the school; or
    whose presence in a public school is detrimental to the health and safety of other pupils or staff.

A.     Notice: The written notice by certified mail shall state the grounds for the proposed expulsion or
       denial of enrollment and the time and place where such parent/guardian(s) may appear to contest
       the action of the Board to deny school attendance. The notice will state the rights of the pupil to be
       represented by counsel, submit any evidence and/or produce any witnesses on his/her own behalf,
       and cross-examine any adult witnesses who may appear against him/her. If the notice to the
       parent/guardian by certified mail is returned as unclaimed, the parent/guardian will be deemed to
       have been provided notice.

B.     Hearing: The Board of Directors shall have a full and fair formal hearing on the allegations set
       forth in the written notice. This hearing shall occur within a reasonable period of time. The student
       and/or parent/guardian(s) may request a delay in order to be prepared for the hearing. The hearing
       shall be held within 30 days of the notice of intent to expel, unless there are extenuating
       circumstances or a request for an extension of time has been granted to the student/family.

C.     Findings: The Board of Directors shall provide written notice of their decision within seven (7)
       school days by certified mail. The decision of the Board is final.

                                                                                                      Rev 8.11
       As per NAC 386.360(4) ―If a pupil graduates or withdraws from a charter school, the charter
school shall forward the permanent record of the pupil to the office of pupil records of the school district
in which the pupil resides.‖


Parents/guardians who wish to remove their student from the Renaissance Academy program should
contact their RENAISSANCE ACADEMY teacher and notify them of their decision to leave the
school. Parent/guardians must call the RENAISSANCE ACADEMY at 702-425-8802 as a follow-up.
Please include your child’s name, ID number, grade level, reason for withdrawal, and contact phone
number for additional school follow-up if necessary.

Students may be withdrawn from the RENAISSANCE ACADEMY program due to truancy, lack of
adequate progress, failure to participate in state-mandated testing, or failure to comply with

The Renaissance Academy is interested in achieving and fostering student/family relationships and
satisfaction. Please follow these procedures for general information or for assistance in resolving a

Step 1: Academic concerns and issues should first be directed to your child’s teacher. (Teacher, staff or
        school concerns should be directed to the school Principal.)
Step 2: If the concern is not resolved at this level, please contact the school Principal.
Step 3: If the concern is not resolved at this level, contact the Head of School.

It is important to contact or K-mail the correct person in this process. (Refer to School Contact
         List) You may also send an email to

The Renaissance Academy Board is the legal entity for resolving all student issues. Please do not
contact K12 inc. as they will immediately refer it back to the Renaissance Academy Administration.

Grievance Procedure Over Academic Concerns

The parent/guardian/legal guardian must address in writing any concern or grievance to the School
Administration. The School Administration shall respond within three (3) school days. There is no
official timeline, however expediency to resolve all matters is of utmost importance.

If the concern or grievance is not resolved by the school Principal, the parent/guardian may, within three
(3) school days of the school Principal’s response, request, with the Head of School to discuss the concern
or grievance. All requests shall be in writing, delivered in person or via e-mail to your student’s
homeroom teacher. The Head of School shall investigate and respond within seven (7) school days.

                                                                                                     Rev 8.11

If the concern or grievance is not resolved by the Head of School, the parent/guardian may, within seven
(7) school days of the Head of School’s response, request a hearing with the Renaissance Academy School
Board to discuss the concern or grievance. This will take place at the next available meeting according the
RENAISSANCE ACADEMY Board Meeting Schedule. The Board shall render a decision or send
back to the Head of School for further investigation or mediation and timeframe for resolution. Responses
will be made within seven (7) school days after the meeting.

                                      SPECIAL SERVICES
Response to Intervention (RTI)

Response to Intervention and Early Intervention Services at RENAISSANCE ACADEMY are available
for students who have been identified as academically ―at-risk‖ . A student that is defined as ―at-risk‖
has tested low in his/her placement tests, has demonstrated that he/she is struggling with the current
curriculum he/she is enrolled in, or he/she has been identified with some type of need on the 30-45 day

Early intervention is the identification of the ―at-risk‖ student. RTI is the process that assists the ―at-
student in accessing the general curriculum by providing supports in general education classrooms.

RTI is based on the concept of providing evidence-based instructional and behavioral strategies by highly
qualified intervention teams that are matched to the student’s needs, and those needs are monitored on a
frequent scheduled basis.

The goals of         RTI    at

• Create a productive learning experience for all RENAISSANCE
ACADEMY students
• Use prevention rather than reaction to student difficulties
• Prevent unnecessary academic failure
• Prevent unnecessary special education referrals

How to request RTI assistance and what to expect:

1st: The parent can request that the teacher file a referral for the Response to Intervention team to review.

2nd: The Response to Intervention coordinator will set up an initial meeting with the parent/learning
coach and the regular education teacher to review the needs of the student.

3rd: After the team meets and reviews the given information, the student may be placed on an intervention
plan to assist with the On-line Learning System progress.

4th: The Response to Intervention team will review the case after the student has had ample time to work
through the On-Line Learning System or Learning Management System with appropriate interventions to
determine whether the student will need ongoing interventions or an individual education plan.

Section 504 Services
                                                                                                    Rev 8.11

Students who do not qualify for services under the IDEA, but have a physical or mental impairment which
substantially limits one or more major life activities, have a record of such an impairment, or are regarded
as having such an impairment may be entitled to reasonable accommodations and supports under Section
504 of the Rehabilitation Act of 1973. Each case is considered by a team of professionals at
RENAISSANCE ACADEMY on an individual basis, taking into account all of the information and data
available. A written plan may be developed, and must be reviewed at least once annually.

                                                                                                   Rev 8.11

Special Education Services

RENAISSANCE ACADEMY is responsible for providing a free and appropriate education under the
federal Individuals with Disabilities in Education Act (IDEA). The RENAISSANCE ACADEMY Special
Education Coordinator and Special Education Instructional Facilitator assist parents in accessing and
coordinating services pursuant to a current Individualized Education Plan. Parents must indicate that
their child has an Individualized Education Plan on their enrollment form. (The RENAISSANCE
ACADEMY Education Manual is provided on the RENAISSANCE ACADEMY Community Board.

Special Education

Special education services are available to students who have been identified as having a disability in one
of 13 eligibility categories.     In cases where there is a suspected disability but no previous formal
eligibility under the IDEA, RENAISSANCE ACADEMY uses the RTI process (see above) to provide
strategies and supports to assist struggling students as part of the documentation in the consideration of a
possible disability. Documentation of a previously identified disability must be provided; such as a
previous Individualized Education Plan (IEP) and/or an Eligibility Report. Students with IEPs in need of
adapted learning support services are those whose complex learning needs impact their academic
achievement and their ability to make sufficient progress in the general education setting. Special
education services offered may include: accommodations and modifications to the general education
curriculum, specialized instructional strategies, and adjustments in pacing. RENAISSANCE ACADEMY
as a school of choice, is unable to provide a full continuum of placement options. Opportunities for
provision of direct special education services are considered on an individual basis and may include
placement along the following continuum of placement options: Special education consultative services to
the general education settings, direct special education services in the general education and resource
room setting. These special education services are provided by highly qualified special education
teachers via phone, K-mail, and the Blackboard Collaborate classrooms and any other means as
specified in the IEP.

What to expect:

      Every special education student will be assigned a special education teacher in addition to their
       general education teacher.
      The special education teacher will work with the learning coach on IEP goals; how to modify and
       adapt the learning environment; and curriculum paths for success.
      The administrator or designee, special education teacher, general education teacher will reconvene
       the IEP for new students coming into RENAISSANCE ACADEMY. The purpose of this meeting
       is to discuss and
       determine comparable IEP services for an interim period of thirty calendar days. This allows the
       RENAISSANCE ACADEMY instructional staff to get to know the student. After this interim
       IEP we will convene a comprehensive IEP meeting to address special education services in a
       virtual setting.
      The administration or designee, special education teacher, general education teacher, and the
       parent will meet together for a 3-way conference call or meeting once a year to develop a new
      The special education teacher will assist the student in lesson completion and learning strategies.
      The special education teacher is available to be used as a resource for instructional strategies and
       accommodations and modifications to the curriculum.

                                                                                                     Rev 8.11
      The special education teacher will provide a progress report at the end of each quarter noting the
       progress on the student’s IEP goals.
      Special Education students are required to meet the same attendance policies as their peers. The
       home environment, one on one instruction, and flexible schedule can help each student create a
       learning environment that meets his or her specific needs.
      High school students must complete the course work within the current semester. There are no
       extensions. If the student fails to complete the course work and earns a F grade, the student may
       repeat the course during the next semester. The teacher may give credit for the work completed
       and submitted during the previous term, or the teacher may provide an alternate assessment to
       count for work already completed. The student must complete the course work during the
       semester in which s/he is enrolled. If the student fails the course during the first semester, repeats
       the course in the following semester and completes the course work prior to the end of the
       semester, the student may not be promoted to the next course or section of that course until the
       following term.

Related Services

Related services, placement and goals are determined by the IEP team. Options for related services should
be discussed with the special education staff before a decision is made to enroll with RENAISSANCE

   Notice of Project to Identify, Locate or Evaluate Pupils or Educational
In compliance with state and federal law, Notice is hereby given by Renaissance Academy that it will
conduct ongoing identification activities for the purpose of identifying students who may be in need of
special education and related services. Prior to any referral of a student for evaluation, Renaissance
Academy utilizes one or more of the following methods to identify possible exceptional students.
       1. Annual survey of exceptional children.
       2. Analysis of school district achievement test / state assessment results.
       3. Parent/guardian or guardian initiated referral.
       4. Referrals to and from other public and private agencies.
       5. School staff referral.

If a parent/guardian believes that their school-age child may be in need of special education services and
related programs, screening and evaluation processes designed to assess the needs of the child and his/her
eligibility are available at no cost to the parent/guardian upon written request.

Renaissance Academy provides for the development and continual analysis of student portfolios. Such
portfolios may include: written work by students; other demonstrations or performances by students
related to specific student performance standards; examinations developed by teachers to assess specific
student performance standards; diagnostic assessments; other measures, as appropriate, which may
include standardized tests. Portfolios are available to parent/guardian at conferences or by appointment.

                                                                                                      Rev 8.11
Students with disabilities will participate in statewide assessments one of the three ways as determined by
the IEP team:
       - Without accommodations
       - With accommodations - accommodations provided must be allowable
          by test given and be used by the students as part his/her educational routine.
       -Alternate assessments if required by the State Department of Education.

The results of assessments shall be made available to the professional staff so that they may better
understand the strengths and weaknesses of their particular students.

If a child is identified by Renaissance Academy as possibly in need of special education and related
services, the parent/guardian will be notified of applicable procedures. The Individuals with Disabilities
Education Act (I.D.E.A.) intends to provide greater access of children with disabilities to the general
curriculum. It is the belief of Renaissance Academy, that the majority of children identified as eligible for
special education and related services are capable of participating in the general curriculum to varying
degrees with some adaptations and modifications. All special education programs and services offered by
Renaissance Academy reference the general curriculum.

                                          Further Information
Individuals in need of further information about child find, screening and evaluation procedures,
(including purpose, time, and location), provisions of special education programs and services, and/or on
the rights of parent/guardians and children, including the right to due process procedures, should contact
any school administrator or teacher.

                                             Student Records

State and federal policies and procedures will be followed regarding the storage, disclosure to any
interested third parties, retention and destruction of personally identifiable information.

                                     SCHOOL PROPERTY
RENAISSANCE ACADEMY provides materials, books and other curricular supplies. These materials
are school property and must be kept in good condition. Parent/guardians are responsible for the repair or
replacement of all lost, stolen or damaged school property. All property must be returned in good,
working condition upon withdrawal from the program. All printed materials are copyrighted and
unauthorized copying of that material is a copyright infringement. Materials cannot be sold or
transferred and are to be used solely by the student in his/her studies while enrolled in the school.

All instructional materials are considered to be on loan to the student and the responsible adult for the
school year or the student's enrollment period. It is the responsibility of the student and/or the responsible
adult to ensure that all materials are utilized appropriately and not damaged. Items listed on the returnable
materials list should be returned in usable condition. Details about the process for returning materials will
be sent at the appropriate time. All materials are set for reclamation through customer service.
Return labels are usually emailed to the s private email account. Materials/computers cannot be accepted
at the school office location.

                                                                                                       Rev 8.11
PLEASE NOTE: When a student withdraws prior to the end of the school year, all items, regardless of
condition, must be returned to K12 Reclamation Services. This excludes student and teacher printed

                                   OUTINGS / FIELD TRIPS
RENAISSANCE ACADEMY will sponsor optional outings for students and families on a regular basis
that enhance the K12 curriculum/learning activities. Parent/guardians are responsible for the cost of
transportation and any entrance fees associated with optional outings. Outings can be logged as
supplemental activities in the OLS. RENAISSANCE ACADEMY parent/guardians and students are
expected to conduct themselves appropriately at all optional outings. Parent/guardians are responsible for
the supervision of their children at all times.

If a parent/guardian finds certain lessons, books or materials to be objectionable, they should contact their
RENAISSANCE ACADEMY teacher and utilize the feedback option within the OLS. The teacher will
work with the parent/guardian to find alternative lessons to meet the lesson objectives. The assessment
for the lesson in the OLS must be completed to show that the objectives have been met. Those lessons
deemed to be part of state mandated standards must be presented.

                      PROGRESS REPORTS / REPORT CARDS
RENAISSANCE ACADEMY offers an on-going report of a student’s academic progress and attendance
information. A parent/guardian may log on to the system at any time and view this information. If a
parent/guardian wishes to have a printed version of academic and attendance information, they may print
a copy of the planning and progress screen in the OLS account for the student. Progress reports are
issued by teachers after the conclusion of the 1st and 3rd school quarters.

Report Cards are formal progress reports which are issued at the conclusion of each school semester.
Report cards are placed into the student’s permanent file.

The criteria for provided in the FRL (Free-Reduced Lunch) form and program categorizing families into 3

      Category 1 – (Free Lunch and Special Ed upon request if in different category): Families may receive a
       monthly amount contingent on work progression and attendance during the month.
      Category 2- (Reduced): Families may receive an amount approximately ½ to 1/3 of Category 1, contingent
       on work progression and attendance paid after the semester.
      Category 3- Those families who do not qualify and would not receive any internet reimbursement stipend.
       (This would also include those who did not submit the FRL form)

                                                                                                    Rev 8.11
Category 1:
Families will qualify for ISP after (30) calendar days of enrollment. Dates checks to be mailed are the 30th
of each full school month. RENAISSANCE ACADEMY will not pay for ISP during the summer
months of July and August.

Category 2:
ISP reimbursement checks are issued twice per year after each school semester. Families must participate
in the Online School for sixty (60) calendar days, be enrolled on the last day of the semester, and have
compliant attendance in order to qualify for ISP reimbursement. School shall be allowed 30 days from the
end of each semester to mail of ISP. Families enrolled prior to the 15th of each month will be eligible for
reimbursement for that month’s ISP. Families enrolling after the 15th of the month will qualify for
reimbursement beginning the 1st day of the next month.

Lost Check:
If an ISP check is lost, RENAISSANCE ACADEMY does not automatically reissue a check to a
family. If a check is lost, parents need to notify the school office within 60 days for a replacement to be
issued. Any funds, such as checks not cashed or replacement check not requested with 180 days from
original batch issuance, will be placed back into the school’s general fund and cannot be reissued. This is
considered a school accounting issue and due to public reporting must account for any liabilities.

                 Family Education Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) provides parent/guardians and students over 18
years of age (―eligible students‖ ) certain rights regarding the student’s education records. These rights

(1) The right to inspect and review the student’s education records within 45 days of the day the School
receives a request for access.

To request an inspection and review, the parent/guardian or eligible student should submit a written
request to the program director that identifies the record (s) they wish to inspect. The program director
makes arrangements for access and notifies the parent/guardian or eligible student of the time and place
where the records may be inspected.

(2) The right to request an amendment of the student’s education records that the parent/guardian or
eligible student believes is inaccurate.

Parent/guardians or eligible students may ask the School to amend a record that they believe is inaccurate.
They should write the program director, clearly identify the part of the record they want changed, and
specify why it is inaccurate.      If the School decides not to amend the record as requested by the
parent/guardian or eligible student, the School notifies the parent/guardian or eligible student of the
decision and advises him/her of his/her right to a hearing regarding the request for amendment.
Additional information regarding the hearing procedures is provided to the parent/guardian or eligible
student when notified of the right to a hearing.

                                                                                                     Rev 8.11
(3) The right to consent to disclosures of personally identifiable information contained in the student’s
education records, except to the extent that FERPA allows disclosure without consent.

One exception that permits the School to disclose information without consent is when the School
discloses information to school officials with legitimate educational interests. A school official is a
person employed by or contracted to provide services to or designated by the contractor to provide
services to the School as an administrator, supervisor, instructor, or support staff member (including
health or medical staff and law enforcement unit personnel); a person serving on the Board of Directors of
the School; a person or company with whom the School has contracted to perform a special task (such as
an attorney, auditor, medical consultant, or therapist); or a parent/guardian or student serving on an
official committee, such as a disciplinary or grievance committee, or assisting another school official in
performing his or her tasks.

A school official has a legitimate educational interest if the official needs to review an education record in
order to fulfill his or her professional responsibility.

Upon request, the School discloses education records without consent to officials of another school
district in which a student seeks or intends to enroll.

(4) The right to file a complaint with the U.S. Department of Education concerning alleged failures by the
School to comply with the requirements of FERPA. The name and address of the Office that administers
FERPA are:

       Family Policy Compliance Office
       U.S. Department of Education
       400 Maryland Ave., S.W.
       Washington, D.C. 20202-4605

(5) FERPA requires that the School, with certain exceptions, obtain a parent/guardian’s or eligible
student’s written consent prior to the disclosure of personally identifiable information from a child’s
education records. However, the School may disclose ―directory information‖ without written
consent, the parent/guardian or eligible student, have advised the School in writing that he/she does not
want all or part of the directory information disclosed. The method for objecting to disclosure of
directory information is specified below. The primary purpose of directory information is to allow the
School to include the following information from education records in certain school publications or
disclose it to certain parties. Examples include:

      Shipment of computer and school materials to and from student’s home
      Entry of student enrollment information into a computer database for use by school officials
      Honor roll or other recognition lists
      Sports activity sheets, such as for wrestling, showing weight and height of team members
      School yearbook

Directory information, which is information that is generally not considered harmful or an invasion of
privacy if released, can be disclosed to outside organizations without a parent/guardian’s prior written
consent. In addition, federal laws requires the School to provide military recruiters, upon request, with
                                                                                                 Rev 8.11
three directory information categories – names, addresses and telephone listings – unless parent/guardians
or eligible students have advised the School in writing that they do not want their student’s information
disclosed without prior written consent.

The School has designated the following information as directory information:
                    name
                    address
                    telephone number
                    e-mail address
                    photo
                    grade level
                    activities and clubs
                    awards

                      LEARNING COACH TIPS AND TRICKS

Some of the most valuable tips and tricks are provided by experienced RENAISSANCE ACADEMY
families. A good way to get in touch with these families is through the Family Directory or school
outings. Always feel free to ask your teachers for advice and tips to teach the K12 curriculum.

Starting School:
    Complete the Introduction to Online Learning (IOL) or Welcome Back to Online Learning for
        both new and returning students.
    Start slowly, do what you can, and remember that getting in the ―groove‖ of things takes a
    Maintain open contact with teachers and make schooling your priority.
    Persevere as a family. Do not allow yourself or your family to become overwhelmed. Work
        cooperatively and patiently to troubleshoot challenges (i.e., computer or software problems,
        lifestyle change, etc.).
    Understand that some families need up to a year to become completely comfortable with the new
        school. The curriculum and instructional techniques become more familiar over time as exercises
        are repeated.
    Keep in mind that parent/guardians who have no schooling at home or home-school experience
        may find the task of schooling at home to be time consuming. Nevertheless, the reward of
        knowing that the nature of RENAISSANCE ACADEMY’s program leads to high-quality
        education far outweighs the
    Thoroughly read the information sent to you by the school.

                                                                                                 Rev 8.11
    When school materials arrive, open and inventory them when the student is not present. Only
      introduce the student to the materials he/she needs to begin initial lessons. The supplied materials
      are abundant and may give the student the impression of impending piles of work. Reassure the
      student that he/she will work on only one course and lesson at a time and the other coursework
      materials are for the rest of the year’s lessons.
    Organize your workspace as early as possible. Keep simple hanging files for the student’s finished
      work organized by subject, and separate a hanging file for monthly work sample submissions.
    Establish a reward system based on daily attitude and activity. (Verbal praise is more effective
      than a trip to the mall.)
    Learn how to best set up your own schedule.
    Obtain a notebook and write down questions for discussion with the teacher. Leave space to
      record responses.

    Prepare all of the materials and print out the daily plan the night before.
    Experiment with printing out the weekly/daily plan. Some students prefer to work through
      courses in the order of their choice and feel good about them as they cross off the completed
    Plan ahead by preparing worksheets and documents for the student. Tear out and staple workbook
      pages into small sections. Mark pages to read with sticky notes.
    Visit the Advance Preparation option in the OLS every day to optimize preparation and planning.
      Science lessons often require some advance preparation.

    Lesson chunking can reduce your transition time between subjects tremendously. Double up on
      lessons, like math or grammar, and complete them every other day. Designate specific days for
      science or art. Strive to complete a whole unit. This process can be fun and maintain student
      attention and reduces preparation time.
    Keep in mind that learning coaches may modify lessons. Students may jump to the lesson or unit
      assessment if they already demonstrate mastery of the objectives.
    Strive to begin school each day at a specified time. Allow yourself the luxury of sleeping in once
      in a while.
    Skip challenging material and complete it on a different day.
    Stay on top of your schedule. Catching up can be challenging.
    Post a motto up in the classroom area of your house. One parent/guardian suggested the following
      motto, ―Find a way to do it. There is not a reason why you
    Please feel free to ask your teacher for assistance in modifying the curriculum to fit your
      child’s needs or coaching techniques that may be helpful to you.

Lessons and Courses:
    Understand the percentages of assignments that students need to complete so they may complete
      their courses. Students are encouraged to work closely with their assigned teacher(s) to accelerate
      their pace in K-8.
    Keep in mind those students who start school mid-year must still reach mastery in their courses to
      promote to the next course in the following school year.
                                                                                                            Rev 8.11
     Remember that optional lessons are not figured into the percentage of core lessons used to
      calculate course promotion eligibility.
    Understand the difference between viewing all lessons and core lessons on the progress screen.
    Keep in mind that each student has a unique readiness level and cannot be compared to other
      students. The K12 curriculum is rigorous and students often place one or two grade levels below
      in math and language arts.
    Adjust the schedule set-up to ensure the student is on track to finish the course by the school end
    Access Grolier’s Online Encyclopedia for extra information found of the LMS home page.
    Attend an Class Connect training, conference call, or in-person parent/guardian training or chat
      session. They are very informative.
    Attend as many outings as possible. Meeting other families and students helps families create a
      sense of community and belonging, and provides them with the opportunity to share experiences.

Now that you have made this decision to join RENAISSANCE ACADEMY, we need to look at how you
can find more time in your day, be more efficient, and be able to enjoy time together as a family. The
first thing you need to do is get control of your time! Start by making a master plan schedule of your
entire week. Put things on the list that occur every week and block out that time commitment. Put every
waking hour on this master plan. Here is one mom’s schedule:

Time       Monday        Tuesday       Wednesday     Thursday       Friday        Saturday    Sunday

6 am       Sleep         Sleep         Sleep         Sleep          Sleep         Sleep       Sleep

7 am       Family Time   Family Time   Family Time                  Family Time               Sleep

8 am       Breakfast     Breakfast     Breakfast     Breakfast      Breakfast

9 am       School        School        Co-op         School         School        Breakfast   Family Time

10 am      School        School        Co-op         School         School        School

11am       School        School        Co-op         School         School                    Brunch

12 pm      Lunch         Lunch         Co-op         Lunch          Lunch         Lunch

1 pm       School        School        Co-op         School         School                    Football

2 pm       School        School        Co-op         School         School        School      Football

3 pm                                   Co-op         Kelsie Piano                             Football

4 pm                                                 Scouts

5 pm       Dinner        Dinner        Dinner        Dinner         Dinner                    Dinner

6 pm       Brownies      Football                    Football       Girls’ Club   Dinner

7 pm                     Football      TV            Football       TV

*Co-op is time spent doing shared-learning with another family.

                                                                                                   Rev 8.11
This is going to help you identify where your time is spent, as well as determine those nasty ―time
drains. Some examples of time drains are the TV, telephone, video games, appointments, and time spent
in the car traveling.

After you create a weekly schedule, break it down into a daily schedule. One suggestion is to set a timer
every fifteen minutes for a day or two. Simply jot down what you were doing when the alarm went off.
Within a couple of days, you will have a good idea of how time is spent throughout each day.

Use personal time management tools like calendars, schedules, to-do lists, family notebooks, and the tools
on the OLS (weekly lesson plan, advance preparation, etc).

                                MOTIVATING STUDENTS
Many students begin the school year excited about their new classes. However, at some point students
may procrastinate, dawdle, and do everything possible to avoid completing their assignments. Many
students (and parent/guardians) experience difficulty becoming and remaining motivated. Below,
learning coaches can find suggestions, incentives, and online resources for maintaining enthusiasm and
excitement about learning.

   Be consistent.
          o Stick to a schedule.
          o Attend monthly outings.
          o Send in required monthly work samples.
   Involve your student in creating and completing a daily schedule.
          o Discuss courses and create a plan to work toward goals set for the year.
          o Discuss accomplishments each day.
          o Plan time for play every day.
   Create an inviting work environment.
          o Provide a space for your student to work.
          o Keep a space for ongoing projects.
          o Eliminate distractions.
          o Keep materials where they are easily accessible.
   Focus on the positive.
          o Become your student’s learning partner.
          o Offer incentives for your student to complete his/her work.
          o Enjoy a fun, free-time activity once a goal is achieved.
:      o Compare your student to other students.
       o Blame your child if schooling does not run smoothly. Step back, take a break, and evaluate
          what is working.
       o Leave school up to your student alone; he/she needs your help!

Incentives: Incentives allow students to control whether or not they earn rewards. Once incentives are
earned, they are not to be taken away. Below are some examples of incentives. Learning coaches can be
creative and determine what works for their families.

                                                                                                   Rev 8.11
   o Buy a set amount of game tokens. Designate a cup or bowl for earning game tokens. Tell your
     student that every assignment he/she completes without complaining earns him/her 1-2 tokens (or
     whatever amount you decide). Indicate on a calendar the day that your student may use the earned
   o Prepare a ―treasure chest‖ and stock it with various little treasures that your student has helped
     you select. Students can place stickers for completed lessons on small incentive charts that can be
     purchased at a local teacher supply store. Once the chart is full, learning coaches may encourage
     their students to select a prize in the treasure chest.
   o When schooling multiple children, a ―happy bean jar‖ may work wonders. Obtain a glass jar
     and a bag of beans. When students work together cooperatively, place a bean in the jar. Once
     the bean jar is full, reward students with an item or activity of their choice.
   o Create a chart that lists activities that a student can complete to earn tickets. For instance, getting
     himself/herself up and ready for school = 2 tickets, or completing an extra assignment = 5 tickets,
     etc. Students can redeem tickets for time on the computer, craft time, video game time, TV time,
     etc. Students can even redeem tickets for a bigger ―ticket‖ item such as lunch or dinner out
     or even an overnight trip (especially motivating for the older students).

Along with the do-and-don’t checklist and the aforementioned incentives, learning coaches may find
information about motivating students with most search engines on the internet. Some well-established
philosophies and strategies to motivate students are listed below:

   o   Logical and Natural Consequences: Dinkmeyer and McKay
   o   PAT-―Preferred Activity Time:‖ Fred Jones, author of Positive Classroom Behavior
   o   Discipline with Love and Logic: Foster Cline and Jim Fay
   o   Choice Theory and Control Theory: William Glasser

                             TECHNICAL HELP AND FAQs

 Contact Victor at (702)546-6041for all technical
 support questions, or call Renaissance Academy
 support at 702-425-8802.
Important: Be sure to keep all of the boxes that your computer equipment arrived in. The computer and
accessories are the property of Renassance Academy and will need to be returned in the original boxes.

Before you begin, you should consider the following:
           Proximity of the computer system to electrical outlets: The computer system will require
              several electrical outlets for the computer, printer, and monitor. If the location where you
              plan to set up your computer is not near several outlets, we recommend that you use a
              power strip (available at your local hardware store).

                                                                                                  Rev 8.11


Getting Started
After you have set up your computer, push the power button to start the machine, if you have not already
done so. The computer will automatically set up some files. When the log-on screen appears, the user
name should appear as Parent/guardian. Just leave it that way. The initial password will be the word
password. Type password in the lower box, and then click OK.

If a box appears asking you to restart your computer, click No.

You may wish to establish your own password. Press the Ctrl, Alt, and Delete keys at the same time.
Click Change Password. Enter the old password (password) in the top box. Type in a new password (at
least six characters), and then confirm the password by retyping it in the third box. Click OK. Click
Cancel on the next window. Be sure to write down your new password and put it somewhere safe in case
you forget it later.
The computer will continue to perform its start-up tasks. Some windows may open and close during the
process. A McAfee Virus scan image will appear and quickly disappear.

A bubble may pop up in the bottom right-hand corner titled ―Take a tour of Windows XP.‖ You
may close this window by clicking the ―X‖ in the top right corner, or click on the text if you would like
to take the tour.


Welcome to K12!
Before you get started on the lessons, you’ll need to install some software on your computer.

Click: Move the pointer to the appropriate location and ―left-click,‖ or press down the left mouse

Double-click: Move the pointer to the appropriate location and click the left mouse button twice, in rapid

Right-click: Move the pointer to the appropriate location and ―right-click,‖ or press down the right
button, once.

Desktop: Initial screen where you will find the K12 folder and other icons. You can reach the Desktop by
clicking the Show Desktop icon       at the bottom of the screen.

Installing Adobe Acrobat Reader
                                                        Rev 8.11
1. Double-click the K folder on your computer screen.
2. Double-click the AdbeRdr60_enu_full icon.

                                                                                                   Rev 8.11
   3. A new window will appear and a progress bar will begin running—it will let you know how
      quickly you are installing the software. The installation will probably take a minute or two.
   4. Several screens will flash up and go away. Eventually the computer will stop on an Adobe Reader
      6.0 window.
   5. Click the Next button at the lower right in the next three windows.
   6. On the fourth window, click Install. The progress bar will reappear. The installation will take only
      a few minutes.
   7. Finally, click Finish in the next window. The program will automatically close.

You have successfully installed Adobe Acrobat Reader.

Printer Set-up
Please refer to the user manual that is in the box with your printer OR on your computer in the K12
folder. To find the manual on your computer:

   1. Double-click the K12 folder icon on your Desktop.
   2. Double-click the folder named Printer Drivers and Manuals.
   3. Find out what model of printer you have. You can find the name and number on the outside of the
   4. Double-click the file for your Printer Manual.
   5. Follow the directions in the manual to set up your printer.

That’s it! You have finished setting up your computer system. Click the Internet Explorer icon on the
Desktop and type in the address box to access the K12 Online School.


Bandwidth: The amount of information that can be carried in a given time period over a wired or
wireless communications link.

Boot up: To turn on the power to your computer so it can load its operating system. Also called ―start
up‖ .

Broadband: A connection to the Internet that uses a wide range of frequencies to transmit
information. Broadband connections download more information and download it faster than
narrowband connections. Examples of broadband connections are Cable and DSL.

Cache: A place on your computer to temporarily store information.

DSL (Digital Subscriber Line): A technology for bringing high-bandwidth information to homes and
small businesses using ordinary copper telephone lines.

Desktop: A computer display area that represents the kinds of objects one might find on a real
desktop: documents, writing tools, and project folders. This is the main screen shown after boot up.

                                                                                                   Rev 8.11
Dial-up: A connection to the Internet using the telephone line and a modem.

Ethernet: A system that connects computers together in a network.

Firewall: A program which protects the resources of a private network from the users of other
Networks, by blocking common ports used by hackers.

Hardware: Computers, monitors, printers, and other physical devices.

Home page: The first page displayed after starting a Web browser.

Imaging (also called ghost imaging): The copying of the contents of a computer's hard disk into a single
compressed file (or set of files) so the contents of the hard disk can be copied to other computers.

ISP (Internet Service Provider): A company that provides access to the World Wide Web.

Memory: The place where your computer stores data (and from where it retrieves data). RAM (rapid-
access memory) is the fastest type of memory. So-called ―secondary storage‖ memory devices are
slower, but data is not lost when the computer is powered down (as it is when stored in RAM).
Secondary storage includes hard drives, floppy drives and CD drives.

Operating system: The program that manages all the other programs for your computer.

Program: A specific set of ordered operations for a computer to perform (Microsoft Word, for
example). Also known as an ―application‖ .

RAM (Random Access Memory): The place your computer temporarily stores data so it can be
reached quickly by the computer's processor.

Reboot: To restart your computer.

Reload: To start a program over again because it has stopped working, or isn't working properly.

Server: The hardware and software that administer data for the computers of a network.

Software: Programs used to operate computers.

Taskbar: The part of the computer desktop that shows you which programs are running. It is
usually found along the bottom of the screen.

Web browser: The program that lets you see and use the World Wide Web. (Microsoft’s Internet
Explorer and Netscape Navigator, for example.)

Web site: A connected set of Web pages.

                                                                                                   Rev 8.11

Can K12        Customer Support help me solve a computer problem?

If you need help solving a computer problem, please call K12 Customer Support at 1-866-512-2273. To
help us solve your problem as quickly as possible, please take these actions before you call:

      Record the exact wording of any error messages that appeared on your computer.

      Write down details of the problem, such as how often it happens and what you were doing
       immediately before the problem occurred. Be prepared to describe the problem in detail. Your
       description will help the Customer Support representative analyze the problem and suggest a

      Place your phone near your computer so you can easily answer questions about your computer
       system and the problem you are experiencing.

      Be ready to help the Customer Support representative walk you through a resolution. He or she
       may ask you to perform some tasks on the computer to get a better picture of what’s happening. If
       you’ve already performed those steps, tell the Customer Support representative what happened
       when you performed the steps. You may need to repeat them.

      If you don't understand something, let the Customer Support representative know you don’t
       understand. Don't be afraid to ask questions!

How do I choose an Internet service provider (ISP)?

You will access the K12 Online School via the Internet, so you will need to choose an Internet service
provider (ISP). You may choose any ISP you want.

Setting Up Your Account:
Once you have decided on an ISP, you will need to call the company to set up your service. Most
companies have a toll-free number and can help you set up your account over the phone.

E-mail: Whatever ISP you choose, be sure the service provides e-mail. Most ISPs provide e-mail and will
be happy to help you set up your account.

Reimbursement: Some of the K12 Partner Schools have set up an ISP fee reimbursement plan. Please
refer to the section on Internet Reimbursement in the Parent/guardian-Student Handbook portion of the
Parent/guardian Orientation Guide.

                                                                                                  Rev 8.11

How do I change my password?

1. Log on to your computer.
2. Press the Ctrl, Alt, and Delete keys on the keyboard at the same time and then release them.
3. Select ―Change Password‖ from the menu that appears on the screen.
4. Make sure the user name is correct.
5. Make sure the account in the second box is correct (whether it's a domain account or local computer
6. Type your old (current) password in the third box.
7. Type your new password in the fourth box.
8. Type your new password again in the fifth box.
9. Click ―OK.‖
10. Click ―OK‖ to acknowledge the message that your password has been changed.
11. Press the Esc button, or click ―Cancel‖ to return to the Windows desktop.

How do I clear my cache?

The cache is the area where your computer stores Web addresses of sites that you have visited recently.
Your computer can retrieve an address much faster from the cache than it can from the Internet. When
many addresses are stored in the cache, however, your computer is much less efficient than it is when the
cache is empty.
We recommend that you clear your cache about every two weeks. Clearing the cache deletes
temporary files only. It will not affect any other files on your computer.

If your browser is Internet Explorer (IE):
1. Go to ―Tools‖ at the top of the IE screen and select ―Internet Options‖ from the pull-down
2. In the Temporary Internet Files section, select ―Delete
3. When a new window appears, check "Delete all offline content," and then click
4. Click ―OK‖

If your browser is Netscape:
1. Go to ―Edit‖ at the top of the Netscape screen and select ―Preferences‖ from the pull-down
2. Click once on the plus sign next to the word "Advanced."
3. In the list that appears, click
4. For Netscape Version 7.1, click ―Clear Cache.‖ For Version 7.0 or lower, click ―Clear Memory
and then click ―OK.‖ Click ―Clear Disk Cache,‖ and then click
5. Verify that the "Every time" option is selected.
6. Click ―OK‖ at the bottom of the
                                                                                                  Rev 8.11

What should I do if my computer doesn’t respond when I type or move the

One or more applications may be conflicting with the program you are using. Follow these steps to check
for other applications that may be running in the background.

1. Press the Ctrl, Alt, and Delete keys on the keyboard at the same time and then release them.

                                                                                                       Rev 8.11
2. Select ―Task Manager‖ from the menu that appears on the screen.
3. Highlight any applications described as "Not Responding."
4. Click the End Task button in the bottom right corner of the window.
5. If another dialog box appears with the message "This program is not responding," click the End Task
button in the second box.
6. As a last resort, shut down and restart the computer.

I can't hear any sound or play music on my computer. What should I do?

   1. Check your speakers. Are they on? Is the volume turned up?
   2. Check the electrical connections. Are they securely connected to the speakers and the computer?
   3. Click the volume icon (the one that looks like a speaker) in the group of icons at the bottom of
      your screen and make sure the volume button is up and the mute box is unchecked. Adjust the
      volume as necessary, or uncheck the mute box. Then, double-click the volume icon and make sure
      the rest of the volume controls are up and that the mute boxes are not checked.
   4. If you still can’t hear any sound or play music on your computer, check the multimedia settings:
      a. Click ―Start‖ at the bottom left of your screen; select ―Settings‖ ; then click ―Control
      Panel.‖ b. Double-click ―Sounds and Multimedia‖ on the control panel.
      c. On the Sounds tab, make sure the sound volume control is up and that there is no red line
          through the speaker icon in the lower-right corner. If there is a red line, click the icon to
          remove it.
      d. Click the Audio tab. Look at the ―Preferred device‖ boxes in the Sound Playback,
          Recording, and MIDI Music Playback Synthesizer sections. The settings should match the
          name of your computer's sound hardware.
      e. If you made any changes, click ―Apply,‖ and then click ―OK.‖
      5. If you still have no sound, call or e-mail your teacher in order to document the issue     and
      arrange for further technical support.

What can I do if my mouse does not work properly?

If the pointer on the screen does not move smoothly when you move your mouse, the mouse may need
                                           1. Shut down your computer.
                                           2. Turn the mouse over and twist the retainer ring to the unlocked
                                           3. Turn the mouse over so that the retainer ring and ball fall out
                                           into your hand.
                                           4. Wash the ball in warm, soapy water and dry it with a clean
                                           cloth. Blow carefully into the ball cage to dislodge dust and lint.
                                           5. Look for a buildup of dirt on the rollers inside the ball cage.
                                           This buildup usually appears as a stripe running across the
                                           middle of the roller. If the rollers are dirty, clean them by using a
                                           cotton swab dampened with isopropyl (rubbing) alcohol. Turn
                                           the rollers with your finger and continue swabbing them until all
                                           the dirt is removed.
6. Remove any fibers from the swab that remain on the rollers.
7. Replace the ball and the retainer ring.
                                                                                                    Rev 8.11
8. Restart your computer.

Does my computer need any routine maintenance?

The following preventive maintenance information will help you keep your computer running smoothly.
You can also find tips in the user guide that came with your equipment.

      Keep the computer on a sturdy, flat surface in a clean, dry environment.
        Do not place items on top of the monitor, or cover any of the computer or monitor vents. The
       vents let air flow over the equipment and keep it from overheating.
       keyboard, and other equipment. Moisture on the power switches or other controls may damage the
       parts and create an electrical hazard.
      Always disconnect power cords by grasping the plug, not the cord.

Periodic cleaning

It is a good practice to periodically clean the equipment to ensure trouble-free operation. Always turn off
your computer, monitor, and any electrical equipment connected to your computer before cleaning.

   Computer and keyboard: Use only a mild cleaning solution and a slightly damp cloth.

Monitor screen: Do not use any abrasive cleansers on the monitor screen, as the surface is easily
scratched. Gently wipe the screen with a soft, dry cloth or blow on the screen to remove grit and loose
particles. Next, use a soft cloth moistened with a nonabrasive liquid glass cleaner. You can also use an
antistatic cleaner to slow the buildup of dust.

How do I keep my floppy drive running smoothly?

1. Use only high-quality diskettes, keep the computer in a clean environment, and keep all foreign objects
out of the floppy-disk drive.
2. Before you insert a diskette, check it for damage and make sure the diskette shutter (the metal tab that
covers the interior surface) moves freely.
3. Use the floppy drive on a regular basis. Frequent use will keep dust and dirt from accumulating on the
recording surfaces. If you have not used the drive for a long time, test the drive first with a diskette that
doesn't contain any important data.
4. If you insert a diskette and it does not work properly, try it in another computer. If the diskette works
properly in the other computer, you may need to clean the drive. (When using a cleaning kit made for a
floppy drive, follow the manufacturer's directions carefully. When using kits with isopropyl alcohol, use it
sparingly as excessive amounts may damage the drive.)

What else do I need to do to keep my computer running smoothly?

You should run an antivirus scan at least once a month, using the included McAfee Total Protection for
Small Business software.

                                                                                                   Rev 8.11
You should run a spyware scan at least twice a month, using one of the spyware-scanning programs
mentioned earlier.

You should defragment your hard drive at least once a month. To do so, perform the following steps:

   1.   Click the Start button, and select All Programs
   2.   Select Accessories
   3.   Select System Tools
   4.   Select Disk Defragmenter
   5.   Highlight your hard drive (C:) and click the Analyze button
   6.   If you get a message saying you do not need to defragment the hard drive, close the application. If
        the message says to defragment the hard drive, click the Defragment button.

Note: Your computer will run very slowly during the defragmentation process. It’s best to schedule a
time to defragment when you’re not planning on using the computer. Do not turn off your computer or let
it go into Standby mode while the disk is defragmenting.

Where can I go to get more help?

K12 Customer Care is the first point of contact for parent/guardians and students who need computer
help. Call 1-866-626-6413 to speak with K12 Technical Support.


Computers are very complex electronics comprised of hardware and software that interact to provide the
user with output. Output can be in many various forms including documents, spreadsheets, and web
pages. Due to the complexity of the interaction between hardware and software it is not uncommon to
occasionally experience technical issues.

This document is intended to be used as a best practice overview and a first step self help guide. By
following the best practices and steps outlined in this guide the user may be able to

    avoid technical issues caused by 3rd party programs and viruses
    resolve any technical issue he/she experiences on his/her own, or
    assist the technician to resolve the issue in a timelier manner.

Before performing any of the steps outlined in this document or installing any software on the
computer it is very important for the user to close any open programs, documents, or browser
windows that are open. Failure to ensure that all programs are closed during operating system
updates or software installation can result in corruption of Windows or a failed software

If the following steps fail to solve the problem, please call your child’s teacher or K12 Customer
Care at (866) 512-2273.
                                                                                                 Rev 8.11


Users must maintain the Windows operating system up to date with the latest patches provided by
Microsoft. Windows updates are designed to patch possible vulnerabilities that can be exploited by
computer hackers and viruses. In addition to added security, Windows Updates can also provide enhanced
features and functionality for end-users.

To set Automatic Updates in Windows XP:

   1) Click Start, right click My Computer, click Properties
   2) Click the Automatic Updates tab located at the top of the window
   3) Click to chose “Automatic (Recommended)”, then Every Day, and schedule the update at a time
      when the computer is on, but not being used intensively.
   4) Click Apply, then click Ok

Choosing this option for Automatic Updates will download available updates and notify the user to install
them by showing an Update Message Balloon in the System Tray (lower right hand corner of the
desktop). Most Windows Updates require the computer to be rebooted after installation. Allowing the
updates to download and install automatically may force a reboot at an inconvenient time.

The user can also perform Windows Updates manually.

To perform Windows Updates manually:

   1)   Connect to the internet as you normally do
   2)   Open Internet Explorer
   3)   Browse to
   4)   Click the Express button.
   5)   Click Install Updates
   6)   Follow the onscreen instructions listed for downloading and installing updates

Note that the ―Microsoft Genuine Advantage Tool‖ may need to be installed before any updates can
be downloaded and installed. This requires and ActiveX component, which must be allowed to run. A
gold- colored bar may appear towards the top of Internet Explorer. If so, click on it and allow the
ActiveX content to run.                      For more information, see the following website:

                                                                                                    Rev 8.11

K12 provided school computers are shipped with McAfee Managed VirusScan installed. The McAfee
installation, when used properly, guards the system from viruses in the wild. In order for the anti-virus
software to be effective it must be updated with the latest virus definitions on a regular basis.

To update the McAfee installation:

   1. Right click the McAfee Shield (icon is red shield with white M on front) located in the system tray
   2. Click Update Now

An Updating Agent window will appear and automatically download any new virus definitions that are
available. After the download is complete the window will close automatically.

After any available virus definitions have been downloaded, a full system scan should be run to ensure
that there are no active viruses on the computer.

To scan the system for viruses:

   1. Right click the McAfee Shield icon located in the system tray
   2. Click Scan Tasks
   3. Click Scan My Computer

This process enables the user to scan the contents of the hard drive for all known viruses and generate an
alert if any viruses are found.

If you have trouble configuring McAfee, or need to install McAfee on your computer, call K12 Customer
Care at (866) 512-2273.

Spyware is any technology that aides in gathering information about a person or organization without
their knowledge. On the internet, spyware is a program secretly installed on someone’s computer to
gather information about the user and relay it to advertisers or other interested parties. Spyware can get in
a computer as a software virus or as the result of installing a new program or visiting websites with the
spyware installer embedded within.

Data collecting programs that are installed with the user’s knowledge are not, properly speaking, spyware,
if the user fully understands what data is being collected and with whom it is being shared. However,
spyware is often installed without the user’s consent, as a drive-by download, or as a result of clicking
some option in a deceptive pop-up window. Adware, software designed to serve advertising, can usually
be thought of as spyware as well because it almost invariably includes components for tracking and
reporting user information. In fact, some programs claiming to be spyware-removing software are often
spyware installers themselves.

                                                                                                  Rev 8.11
Spyware is part of an overall public concern about privacy on the internet. In addition to public concern,
spyware can interfere with the computer’s ability to connect to the internet.

The easiest way to ensure that the system does not become ―infected‖ with spyware/adware type
components is to not browse questionable web sites nor download anything. As this is sometimes not
avoidable, there are a several shareware programs that can be downloaded and run to check the system for
these types of components.

Spyware Removal
For further information regarding spyware/adware removal tools please visit the following websites:

Spybot Search & Destroy

Microsoft Windows Defender Tool (search for ―defender‖ using the search engine in the upper right corner of

In order to download one of these freeware programs, the user should follow the instructions for
download and installation provided on the web site.

Use of these removal tools does not guarantee that the system is free from unwanted spyware/adware
components but will aid in removing known components. These programs require regular updates, just as
antivirus programs do.

In order to download one of these freeware programs, the user should follow the instructions for
download and installation provided on the web site.

Once the spyware-detecting software is installed and updated, the user must run the software on a weekly
basis to check the system for spyware. Updates need to be downloaded and installed before every spyware

If the default web browser’s homepage has been changed inexplicably, numerous pop-up ads become
more frequent while online, browsing the internet becomes increasingly slow or problematic, or the
system is unable to connect to the internet, a scan of the system should be run immediately to remove any
spyware components that may have been installed.

                                                                                                   Rev 8.11

Without some form of content filtering, students have unlimited and unregulated access to all the content
on the internet, including pornographic material and other undesirable subject matter.

To counter this problem, K12-supplied computers come pre-configured with Microsoft’s Content Advisor
which is built into the Internet Explorer browser. By default, Content Advisor is configured to block all
websites which are not school-related. The parent/guardian must further configure the Content Advisor to
allow access to other websites.

Instructions for configuring Content Advisor can be found at the following URL:

A common technical issue experienced by families is the inability to browse the internet. When the
computer is connected to the internet and a web browser is opened, there are several actions that take
place in the background that are invisible to the user.

First, any 3rd party browser enhancements or spyware/adware installed on the system are loaded into the
Windows operating system. Secondly, the browser checks the Temporary Internet Files (cache) for a
cached version of the browser’s homepage. If a cached version of the homepage is found this is loaded
into the browser window. If a cached version of the homepage is not found, the browser will request the
page from the web server where it resides, pull the page into the cache, and display it on the monitor.

At this point in the browsing process, the error message ―The page cannot be displayed. The page you
are looking for is currently unavailable. The web site may be experiencing technical difficulties, or
you may need to adjust your browser settings‖ may be displayed. There are several possible reasons
for this error, including:

        An older or different version of the web page has been stored in the browser cache
        Corrupted Temporary Internet Files located in cache
        Too many Temporary Internet Files stored on the hard drive
        Corrupted cookies
        Damaged or improperly installed Downloaded Program Files (objects)
        3rd party browser enhancements loading in the background
        Spyware/adware or viruses loading in the background
        Incorrect system date or time (especially when trying to browse a secure website such as the
         K12™ Online School)
        Corrupted Internet Explorer or Windows operating system files.

The following instructions are recommended as a self-help troubleshooting procedure. If the system
experiences difficulties browsing the internet, follow these troubleshooting steps before calling K12

                                                                                                 Rev 8.11
Customer Care for technical support. K Customer Care requires these steps to have been followed
before troubleshooting a connectivity or web-browsing problem.

Ensure that the computer is properly connected to the internet. In the system tray located in the lower
right hand corner of the screen there should be an icon that resembles two computers together, one behind
the other. Right click this connection icon and click Status. A new window will appear on the desktop.
The upper portion of the window is titled Connection. In this portion, ensure that Status is Connected.
In the bottom portion of the window titled Activity ensure that the packets sent and received are counting
up. If the computer is not currently connected to the internet, connect it in the manner that it normally
connects with. If there are any error messages while trying to connect, or the computer is unable to
connect, contact the Internet Service Provider (ISP) to troubleshoot the connection issue.

Once the computer is successfully connected to the internet, use the following steps to troubleshoot the
internet browsing issue.

To clear cache, cookies, history and damaged objects:

   1) Open Internet Explorer
   2) In the menu located at the top of the window, click Tools, Internet Options
   3) Under the Temporary Internet Files section of the window (middle box), click Delete Cookies, a
       small Delete Cookies window will appear, click Ok
   4) Click Delete Files, a small Delete Files window will appear, click to select Delete all offline
       content, click Ok
   5) Click Settings, under Check for newer versions of stored pages ensure that Automatically is
   6) Under Temporary Internet Files Folder, set the Amount of disk space to use to 80mb (This is
       the optimal size for your Temporary Internet Files folder as recommended by Microsoft)
   7) Click View Objects, this will open a Downloaded Program Files window
   8) Delete all objects in the list (select all objects by pressing Ctrl+A, then press the Delete key),
       click the X in the upper right hand corner to close this window
   9) Click Ok to close the Settings window
   10) On the Internet Options window under History, click Clear History, click Ok to close the
   11) Close Internet Explorer and reopen it

At this point, if the problem persists, or the error message ―Your current session has timed out due to
inactivity. Please login again.‖ appears, check the system date and time to ensure that they are correct.

To check/reset the system clock:

   1) Double click on the Time display in the system tray located in the lower right hand corner of the
   2) Click the Time Zone tab, select (GMT -8:00) Pacific Time in the drop down box
   3) Click the Date & Time tab, under Date select the current Month and Year in the drop down
      boxes, click on the current Day to select
   4) Under Time set the clock to the current time by highlighting the time and typing the correct time
      or by using the up/down arrows located to the right of the field
                                                                                                 Rev 8.11
   5) Click Apply, click Ok
   6) Open Internet Explorer and try to browse again

If, after performing these steps, the connectivity issue remains, open the Spyware Removal software
which was installed on the computer. Check for updates and run the tool to ensure that the computer does
not currently have any spyware/adware components on the system that may be interfering with its ability
to browse. If the tool finds spyware or adware installed on the system, remove them and reboot. Attempt
to connect to the internet again.

Most, but not all, browsing issues will be solved with the troubleshooting steps that have been outlined
above. If the computer still cannot access the internet after performing these steps open the McAfee Total
Protection for Small Business antivirus program by right-clicking the shield icon in the system tray. Scan
for any available updates and run a full system scan for known viruses. Regardless of what the virus scan
finds, if the computer is still unable to access the internet, call K12 Customer Care.

                                                                                                    Rev 8.11
The following websites may prove helpful when computer questions or technical difficulties arise. – Widely used search engine – provides definitions of most technical terms, concepts and ideas – provides information on how computer hardware and software work in
addition to about everything else one could ever want information about – free online virus scanner that can be used as a ―second opinion‖ to the
installed antivirus software – provides information for setting up and troubleshooting a home network
environment – free computer help for everyone. Drivers, questions & answers, and
forums. – Microsoft’s self-help support web site including data base of common
issues and resolutions – online dictionary and search engine for computer and internet terms – more advanced site that provides information on error messages and
screenshots for troubleshooting technical issues – information on DSL, Cable, and other high speed internet connections – K12™ website that provides troubleshooting information for common issues
experienced by families and download points for technical tools

                                                                                                      Rev 8.11

                          HIGH SCHOOL PROGRAM BASICS

      Full-time students have six classes each semester. The only exception to this is seniors, who may
       take 4 classes if they are on track for graduation or up to 7 classes if needed to fulfill graduation
      Not every subject has a hard copy textbook. All materials students need may be found online in
       the course pages under ―Resources.‖ High school students do not receive as many materials as
       what they are used to in the RENAISSANCE ACADEMY K-8 model.
      RENAISSANCE ACADEMY high school is not a ―work at your own pace‖ program. Students
       must follow deadlines established by their teachers in each course. Each teacher will have his/her
       own policies regarding late work.
      Teachers are available for student questions and assistance during regular school hours. Teachers
       respond to student questions within 24 hours (school days only) and return graded work within
       three school days. Large projects and research papers will be returned as quickly as possible.
      RENAISSANCE ACADEMY full-time high school students each receive their own loaner laptop
       computer. If a student declines the K12 ® computer, he/she will need to make sure that his/her
       personal computer is equipped with the correct hardware and software to run all K12 ®
       applications. We always recommend that a student accepts the K12 ® computer, even if it will
       only be used as a backup.
      It is possible to take an elective at the local high school in which the student is zoned for, provided
       that it is an elective that RENAISSANCE ACADEMY does not offer and that the student requests
       Counselor permission and submits all required paperwork. Also, a student may participate in an
       extracurricular activity at their local high school if so desired; ask the Counselor for details.
      Students receive high school transcripts via mail at the end of each semester. Students and parents
       can also always check their current grades online any hour of any day.

High School Placement
Student status (freshman, sophomore, etc.) is based on the number of semesters enrolled in high school
for state testing purposes. However, for each grade level there are indicators of whether a student is ―on
track‖ for graduation. These are listed below. Transfer credits will only be accepted from accredited

Failure to earn the appropriate credits for each grade level puts students in danger of not graduating on
time and/or requiring outside credit retrieval for a fee. Please see your School Counselor for credit
retrieval options and assistance if needed.

                                      Sophomore: 5 credits earned
                                        Junior: 11 credits earned
                                       Senior: 16.5 credits earned

                                                                                                    Rev 8.11

   1. The credit requirements to receive a standard high school diploma in the State of Nevada have not
      changed. The total number of credits required to graduate is 22.5. The following are the 15 credit
      core requirements:
               4 credits of English
               3 credits in mathematics
               2 credits of science
               1 credit of American Government
               1 credit in arts and humanities
               1 credit in American History
               2 credits in PE
               ½ credit in health education
               ½ credit in computers

The remaining credits needed for graduation are elective and therefore not identified per content area.

   2. As per NRS 389.018, 9th grade students, beginning in the 2007-2008 school year and each class
      thereafter, must enroll in the following:
           4 credits of English
           4 credits of Mathematics, including Algebra I and Geometry or equivalent integrated
           3 credits of Science, including two laboratory classes
           3 credits of Social Studies, including American Government, American History, and
              World History or Geography

Each district in Nevada has the option of adding to the credit requirements.

Other Diploma Options

Advanced Diploma

      24 credits required
           o 4 credits of English
           o 4 credits in Mathematics
           o 3 credits of Science
           o 1 credit of American Government
           o 1 credit in Arts and Humanities
           o 1 credit in American History
           o 1 credit of World History or Geography
           o 2 credits in PE
           o ½ credit in health education
           o ½ credit in computers
           o 6 credits of Electives

Students must achieve a minimum of a 3.25 GPA (weighted or unweighted) for an Advanced Diploma
                                                                                                    Rev 8.11

Honors Diploma

Students seeking an Honors Diploma from Renaissance Academy must complete 8 credits of Honors and/or AP
classes as designated below and receive a minimum 3.5 weighted GPA with no failed courses during the last
two academic years. In addition, students must pass all areas of the Nevada High School Proficiency exam and
fulfill all other requirements for graduation in order to receive an Honors Diploma from RENAISSANCE

Honors/AP courses required (8):
    2 credits English
    1 credit Mathematics
    1 credit Science
    1 credit Social Studies
    3 credits in the student’s choice of subject areas.

Weighted Honors Courses

A weighted grade point factor for successful completion of Honors and Advanced Placement (AP) courses
will be added as follows:
     Honors .025
     Advanced Placement (AP) .050

The weighted GPA cap for the Honors Program for students will be added as follows:
    The weighted GPA cap (maximum) for the Honors Program is no more than twenty-eight
      semesters (14 classes) of Honors/AP courses.
    Students will receive a weighted grade point factor of .050 for four semesters (2 classes) of AP
      courses and will also receive a weighted grade point factor of .025 for twenty-four semesters (12
      classes) of Honors courses.
    Students who choose to enroll in only Honors level courses will receive a weighted grade point
      factor of .025 points for twenty-eight semesters (14 classes) of Honors courses.
    The highest possible GPA under this system is 4.80.

                                                                                                  Rev 8.11

In addition to earning 22.5 credits students, must pass the Nevada High School Proficiency Exam (HSPE)
in Reading, Math, and Writing. Beginning with the class of 2010, students must also pass the HSPE in

          a. The reading portion of the HSPE is composed of multiple-choice questions that
             demonstrate the student’s depth of knowledge (cognitive domains). Students demonstrate
             reading proficiency by responding to question based on skills pertaining to:
                  1. Comprehension, interpretation, and evaluation of authors, cultures and times in
                     literary text;
                  2. Comprehension, interpretation, and evaluation for specific purposes in expository
          b. The math portion of the HSPE is composed of multiple-choice questions that demonstrate
             the student’s depth of knowledge (cognitive domains). Students demonstrate math
             proficiency by responding to questions based on skills pertaining to:
                  1. Numbers and operations;
                  2. Algebra and functions;
                  3. Geometry and measurement;
                  4. Data analysis; and
                  5. Probability and statistics.
          c. The writing portion of the HSPE is a performance based test requiring students to
             demonstrate writing proficiency by responding in writing to two prompts: one narrative or
             descriptive and one persuasive or expository. Students demonstrate proficiency in writing
             based on the Nevada holistic rubric.
          d. The science portion of the HSPE is composed of multiple-choice questions that
             demonstrate the student’s depth of knowledge (cognitive domains). Students demonstrate
             science proficiency by responding to questions based on skills pertaining to:
                  1. Physical science;
                  2. Life science;
                  3. Earth/space science; and
                  4. The nature of science.
   4. If a student achieves a passing score on any portion of the HSPE, they do not have to retake that
      portion. Currently, students have multiple opportunities to retake the assessment.
   5. Students will need to complete 2 semesters or earn 5 units of credit to be promoted to grade 10,
      they will need to have completed 4 semesters or earn 11 units of credit to be promoted to 11th
      grade, and complete 6 semesters or earn 17 units of credit to be promoted to grade 12.

                                                                                                   Rev 8.11
       Passing Scores for HSPE
              Reading 300
              Math 242
              Writing 7
              Science 300

                                      GRADING POLICY
The quickest way to see how a student is doing is by viewing grades in the online Gradebook. The
Gradebook is located on the top right-hand corner of every course Home page. Grades are determined by
a number of factors, including computer-scored online tests and quizzes (the results of which are
automatically entered into the Gradebook) and teacher-scored assignments, like papers or reports that are
submitted through the electronic Dropbox. Participation in threaded discussions also has an effect on
grades, as do timely submission of work.

Grading Scale
90- 100% = A          A = 4.0 grade points
80- 89.99% = B        B = 3.0 grade points
70- 79.99% = C        C = 2.0 grade points
60- 69.99% = D        D = 1.0 grade points
Below 60% = F         F = 0.0 grade points

Late Policies
Teachers may exercise their own discretion on an individual basis. Students are directed to communicate a
request to accept an assignment late with their teacher. This communication is solely the responsibility of
the student.

                                      COURSE CHANGES

All students must be enrolled in the maximum number of courses as prescribed by state regulations.
Students may request schedule changes within the first 14 days of the semester. RENAISSANCE
ACADEMY does not permit a withdrawal from a course during the semester.

                                                                                                    Rev 8.11


    I understand that enrollment includes full participation in all mandated state testing on the required
     dates and at the assigned location.
    I accept the responsibility to supervise my student(s) in using the K12 ® curriculum. I understand
     that I am expected to become familiar about the curriculum.
    I accept the responsibility to actively participate in the planning, instruction, and assessment of my
     children using the K12 ® curriculum and the OLS. I understand that depending on grade level of
     my student(s) I will schedule an average of 300 to 330 minutes per day to accomplish this task.
    I understand I will have the guidance and support of a professional teacher in implementing the
     K12 ® program with my student.
    I understand that there are guidelines and policies regarding daily lesson completion and recording
     of scheduled OLS lessons.
    I understand that I will be expected to maintain accurate progress and attendance logs in the OLS
     on a daily basis.
    I understand that I must read and respond to K-mails and phone calls from the RENAISSANCE
     ACADEMY teacher in a timely manner.
    I understand that if my phone number, address, email address, or emergency contacts change that I
     will inform RENAISSANCE ACADEMY in a timely manner.
    I understand that RENAISSANCE ACADEMY students are required to have full time adult
     supervision and participation during instruction/learning in order to be enrolled in the program.
    I understand that in order to fulfill enrollment requirements the following documents must be
     provided: birth certificate, most recent report card or transcript, proof of residency (e.g. copy of
     utility bill), current immunization record, and copy of current IEP/504 plan (if applicable).

                                                                                                                                         Rev 8.11
              Written Agreement & Student/Parent Handbook Agreement
                            NRS 388.866 - NAC 387.193

                 (This signed agreement is required by the NV. Department of Education each school year)

   Nevada Law:       NRS 388.866 Requirements of program; supervision by teacher; qualifications of certain teachers.
       1. The board of trustees … of a charter school that provides a program of distance education shall ensure that:
      (a) For each course offered through the program, a teacher:
           (1) Provides the work assignments to each pupil enrolled in the course that are necessary for the pupil to complete the course;
           (3) Enters into a written agreement with the pupil and his parent or legal guardian outlining the objectives of the course, the timeline for
               completion of the course and the method by which the progress of the pupil will be assessed; or
      2. If a course offered through a program of distance education is a core academic subject, as defined in NRS 389.018, the teacher who fulfills the
          requirements of subsection 1 must be a: (a) Licensed teacher

    Written agreement- This constitutes a written agreement (NRS 388.866) between the pupil, parent, licensed
teacher(s), and school to provide distance education. Access to the student’s teacher information, the objectives
of the course, assignments, and timelines for completion is provided in the student’s Online School (OLS/LMS).
The timeline for completion is consistent with the school calendar which can be found in the student/parent

   Handbook agreement- This constitutes an agreement that the pupil will abide by all the attendance, and
pupil work progression guidelines (NAC 387.193), as well as participation in state mandated testing and academic
integrity guidelines. We further agree as well to abide by the compliances and policies in the student/parent
handbook which can be found on the community board at:
   Parent's Signature:                                                                                  Date:

   Parent's Name:

   Student #1 Signature:                                                                                  Date of Birth
                                                                (Required signature)
   Student’s Name:                                                         Grade                 Student ID#_

   Student #2 Signature:                                                                                  Date of Birth
                                                                (Required signature)
   Student’s Name:                                                         Grade                 Student ID#_

   Student #3 Signature:                                                                                  Date of Birth
                                                                (Required signature)
   Student’s Name:                                                         Grade                 Student ID#_

   Student #4 Signature:                                                                                  Date of Birth
                                                                (Required signature)
   Student’s Name:                                                         Grade                 Student ID#_


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