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					                                             CLAIM FORM
           ALL CLAIMS MUST BE IN WRITING, PLEASE FAX OR EMAIL THIS FORM TO:
                 FAX: 866-637-7868; EMAIL: SUPPORT@SHIRALEAH.COM
Thank you for your order. Please see our terms and policies below before completing this form.


DATE OF CLAIM: ___________ INVOICE #: _______________________


ACCOUNT NAME: ______________________ YOUR NAME: ________________

FAX: ___________________ DAY TIME PHONE: ________________________

PLEASE SELECT THE NATURE OF YOUR CLAIM:

DAMAGES___ SHORT SHIPMENT___ WRONG ITEM/COLOR ____

PRICE DISCREPANCY __ OTHER (describe)____________________________________



                 Use this space to describe your claim in detail:
                         (Include item codes, damages, missing items, etc.)




________________________________________________________________
TERMS & POLICIES: All claims must be made in writing within 7 business days after receipt of an order. Open
credits and replacements will be given for any accepted claim. We do not issue refunds for claims.
Home items: Many Shiraleah products are handcrafted and made from natural materials. As a result, our products
will have slight variations in color, texture, and finish. These variations are not considered damages and returns will
not be accepted. Further, our wood products may have hairline cracks. These cracks are part of the normal drying
process and are NOT considered damaged. Fashion items: Dye lots may vary from batch to batch and small
variations in color are not considered damaged.

				
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