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AGENCY WEBSITE DESCRIPTION
AARP http://www.aarp.org/
Founded in 1958, AARP is a nonprofit, nonpartisan membership organization that helps people 50 and over
improve the quality of their lives. AARP’s mission is to enhance the quality of life for all as we age, leading
positive social change and delivering value to members through information, advocacy and service.
Area Agency on Aging http://www.aaaphx.org/node/7 As a private non-profit organization, the Area Agency on Aging, Region One, advocates, plans, coordinates,
develops and delivers services for adults aged 60 years and older, persons of any age with
HIV/AIDS, adults aged 18 years and older with disabilities and long-term care needs, and family caregivers.
We have a vast variety of programs and services to enhance the quality of life for residents of Maricopa
County, Arizona. For more information about services call the 24-Hour Senior HELP LINE at 602-264-
HELP (4357) or Toll Free at (888)-783-7500. For the hearing impaired, call 602-241-6110 TTY/TDD.
Arizona Bridge to Independent Living http://www.abil.org/ ABIL advocates personal responsibility – by, and for, people with disabilities – as a means to
independence. ABIL offers comprehensive programs including independent living skills instruction;
information and referral; peer support; advocacy; home modification; Americans with Disabilities Act (ADA)
training and counsel; outreach to rehab centers & early intervention for newly disabled individuals;
reintegration from nursing homes; employment services; Social Security work incentives; empowering youth
in transition; personal assistant services and social recreational programs.
Arizona Department of Economic Security https://egov.azdes.gov/CMSInternet/main.aspx?menu=32&id=1974
Adult Education Services for adults in their employment, job training and higher education aspirations and
Arizona Department of Education - GED http://www.ade.state.az.us/adult-Ed/ged_home.asp assist adults in acquiring the knowledge and skills necessary for effective participation in society.
information
PROGRAMS & SERVICES: Administration, Education & Promotion, Community Health, Safety, Prevention
Arizona Department of Health Services http://www.azdhs.gov/ & Health Preparedness, Children & Teens, Licensing & Certification, Mental/Behavioral Health, Women,
Minorities & Seniors, Vital Records, Health Data & Evaluation.
Arizona Department of Insurance www.id.state.az.us/consumer.html Information about health insurance, life insurance, Medicare, long-term care, how to appeal a health
insurance claim denial.
Arizona Health Care Cost Containment System www.azahcccs.gov/community Arizona’s Medicaid Agency and State Children’s Health Insurance Program (KidsCare). AHCCCS is
http://www.ahcccs.state.az.us/site/ responsible for providing federal and state funded health insurance to qualifying Arizonans.
Arizona Long Tern Care System http://www.ahcccs.state.az.us/Services/Programs/ALTCS.asp The Arizona Long Term Care System (ALTCS) program is for aged (65 and over), blind, or disabled
individuals who need ongoing services at a nursing facility level of care.
Arizona Women's Education & Employment (AWEE) has been successfully investing in women, families
Arizona Women's Educations & Employment http://www.awee.org/
and this community through life and career success planning, training and support. To date, we have
served and supported more than 60,000 individuals in their quest to attain quality jobs that create positive
changes and successful beginnings for themselves and their families.
Arizona Workforce Connection is the state's streamlined workforce development network - bringing together
Arizona Workforce Connection http://www.arizonaworkforceconnection.com/ all of Arizona's workforce development partners to provide businesses and Job Seekers with a
comprehensive and streamlined services.
Association of Arizona Foodbanks http://www.azfoodbanks.org/ The mission of the Association of Arizona Foodbanks is to deliver food and quality services to food banks
and to foster relationships in support of our commitment to eliminate hunger.
The Attorney General’s Office represents and provides legal advice to most State agencies; enforces
Attorney General http://www.azag.gov/
consumer protection and civil rights laws; and prosecutes criminals charged with complex financial crimes
and certain conspiracies involving illegal drugs. The Attorney General’s Office has jurisdiction over
Arizona's Consumer Fraud Act, white collar crime, organized crime, public corruption, environmental laws,
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civil rights laws, and crimes committed in more than one county.
Benefits check up http://www.benefitscheckup.org/ A service of the National Council on Aging. Find and enroll in federal, state, local and private programs that
help pay for prescription drugs, utility bills, meals, health care and other needs.
Better Business Bureau http://central-northern-western-arizona.bbb.org/
Career Voyages http://www.careervoyages.gov/
This web site is the result of a collaboration between the U.S. Department of Labor and the U.S.
Department of Education. It is designed to provide information on in-demand occupations along with the
skills and education needed to attain those jobs.
This mission is manifest as we reach out to thousands of people-regardless of their race, ethnicity,
Catholic Social Services http://www.catholiccharitiesaz.com/
economic status, or religious affiliation-in an effort to build just and caring communities by strengthening
families, reducing poverty, alleviating suffering, and advocating for justice to enhance human dignity and
ensure the social and economic participation of all.
Center DOAR/VICAP (Developing Older Adult http://www.centerdoar.org/portal/Default.aspx?tabid=32
Beatitudes Center DOAR is a non-profit organization — partnered with more than 150 congregations of
Resources) various faiths — serving homebound elders and their caregivers, adults with disabilities, grandparents
raising grandchildren, and faith communities promoting health and well-being.
Chicanos por la Causa http://www.cplc.org/
CPLC’s goal has been to promote the well-being of Arizona’s socially and economically deprived
communities. Programs are aimed at providing the tools necessary to empower individuals, families, and
communities achieve their aspirations. CPLC is known and respected for its ability to advance individuals,
families, and communities.
City of Phoenix - Housing http://phoenix.gov/HOUSING/houseapp.html
City of Phoenix – Housing Department http://phoenix.gov/CITZASST/affrent.html
(Affordable Housing) The city of Phoenix is dedicated to providing quality affordable housing to low and moderate income
families. Properties are owned by the city of Phoenix but managed by a private management company. All
of our apartment communities are conveniently located throughout Phoenix. They are located near bus
routes, shopping centers and grocery stores. The senior communities feature large multipurpose rooms with
regular social events and food supplement programs for those who qualify. Applications for the Affordable
Housing program properties are taken at each individual site.
City of Phoenix – Human Services Department http://phoenix.gov/CITZASST/famserv.html
Three multi-purpose Family Services Centers are located throughout the city and provide a broad range of
Family Services Centers services to promote self-sufficiency for adults and families. Services include Case management,
Emergency Financial Assistance and Emergency Food Boxes, and Transportation.
City of Phoenix Housing Programs http://phoenix.gov/menu/ressochouseprog.html
The City of Phoenix Human Services Department operates 15 senior centers, which provide people, 60
City of Phoenix Senior Centers http://phoenix.gov/srcntrs/index.html years or older or adults with disabilities, with nutrition programs, group meals, educational opportunities,
recreation and social activities, information, referral, advocacy, fall prevention, and transportation.
The Neighborhood Services Department was created to preserve and revitalize Phoenix neighborhoods
and to help residents access city services. Our investment in healthy neighborhoods is an investment in the
City of Phoenix, Neighborhood Services http://phoenix.gov/NSD/index.html
residents of Phoenix, in a sense of community, and in an ethic of shared pride.
Department
The Weatherization Assistance Program is offered in the form of a one-time grant to homeowners and
City of Phoenix, Neighborhood Services http://phoenix.gov/NSD/weagr.html
renters. This program provides for replacement of existing building components and improvements to
Department reduce energy consumption.
Housing Rehabilitation-Weatherization
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Community Action Agencies http://www.hsd.maricopa.gov/cap/default.asp?link=locations Community Action Agencies (CAA) were created by the federal government to combat poverty throughout
Community Action Program (CAP) Office the United States. In Arizona, ten community action agencies were designated to serve specific identified
geographic areas. The ten CAA’s within Arizona are either private non-profit or public organizations. The
Locations
Maricopa County Human Services Department/ Community Services Division (MCHSD) is one of the
designated CAAs.
Community Information and Referral http://www.cirs.org/
Community Information & Referral is the key source of integrated information that brings people and
services together every day with ease, compassion, and quality to meet vital needs in central and northern
Arizona. Our vision is for all people to have easy access to information about the full range of health,
human, and emergency services provided in Arizona communities.
Consumer Action Website http://consumeraction.gov/ you'll find updated information about filing for bankruptcy, finding a lawyer, and planning a funeral, along
Federal Citizen Information Center with many other useful topics.
Department of Labor http://www.dol.gov/ U.S. Department of Labor
DES works with families, community organizations, advocates and state and federal partners to realize our
DES https://egov.azdes.gov/cmsinternet/Default.aspx collective vision that every child, adult, and family in the state of Arizona will be safe and economically
Department of Economic Security https://www.azdes.gov/faa/contact.asp secure.
http://www.jcl.com/content/desertmission.htm Community service is the cornerstone of the John C. Lincoln Health Network. The network began in 1927
Desert Mission Food Bank
as Desert Mission, addressing the health and social needs of struggling families in North Phoenix. The goal
John C. Lincoln Hospitals of Desert Mission programs is to meet the basic needs of our most vulnerable community members and
help them reach their full potential for health and self-sufficiency.
Dial-a-Ride services are for passengers unable to access local bus service. Phoenix Dial-a-Ride provides
Dial-A-Ride http://phoenix.gov/pubtrans/dialride.html service to seniors age 65 and older and persons with disabilities.
Domestic Violence/Sexual Abuse - Family http://phoenix.gov/CITZASST/fac.html
The City of Phoenix Family Advocacy Center (FAC) provides comprehensive services to victims of violence.
Advocacy Center The FAC serves as one central location for victims of violence to receive services. Partnerships with
community-based organizations provide valuable advocacy services to victims and their families.
The U.S. Equal Employment Opportunity Commission (EEOC) enforces the Federal laws prohibiting job
Equal Employment Opportunity Commission http://www.eeoc.gov/ discrimination. EEOC also provides oversight and coordination of all federal equal employment opportunity
regulations, practices, and policies.
The City of Phoenix Family Advocacy Center (FAC) provides comprehensive services to victims of violence.
Family Advocacy Center http://phoenix.gov/CITZASST/fac.html The FAC serves as one central location for victims of violence to receive services. Partnerships with
community-based organizations provide valuable advocacy services to victims and their families.
Family Involvement Center http://www.familyinvolvementcenter.org/
The mission of the Family Involvement Center is to assist and support families/caregivers, and help policy
makers, agencies and providers transform systems to ensure that children and youth with emotional,
behavioral, or mental health disorders succeed in school, live with their families, avoid delinquency, and
become productive adults and youth.
Federal Trade Commission www.ftc.gov/bcp/consumer.shtm
The FTC website offers practical information on a variety of consumer topics. This information can help you
avoid rip-offs and exercise your consumer rights. Education is the first line of defense against fraud and
deception; it can help you make well-informed decisions before you spend your money.
The Foundation for Senior Living is devoted to preserving dignity and promoting quality of life for all seniors,
Foundation for Senior Living http://www.fsl.org/ adults with disabilities, and their caregivers. They offer a variety of services and maintain the highest
standards of excellence.
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Foundation for Senior Living - Home
The Foundation for Senior Living provides low-cost, high-quality repairs and renovations by licensed and
Improvements http://www.fsl.org/services/hi/index.html bonded professionals. The Foundation helps over 27,000 Arizonans with the issues of aging, illness, or
disability.
Franciscan Renewal Center http://www.thecasa.org/ The Franciscan Renewal Center is a spiritual oasis which encompasses counseling, various support
groups, workshops, retreats for spiritual growth and personal development and Franciscan Way programs.
Friendly House http://www.friendlyhouse.org/
Friendly House has been providing education, training and support services for thousands of children and
families for nearly 90 years. Friendly House provides the following services: Family Services, Adult
education & workforce development, Home care for the elderly and disabled, immigration services.
Goodwill of Central Arizona, founded in 1947, is a private, not-for-profit organization whose mission is to
Goodwill of Central Arizona http://www.goodwillaz.org/
serve people with disabilities or people who would otherwise face obstacles to entering the workforce. In
2008, nearly 23,000 people received services at Goodwill and more than 5,100 were placed in competitive
employment. We Put People to Work!
Habitat for Humanity http://www.habitataz.org/
Habitat for Humanity Valley of the Sun, an affiliate of Habitat for Humanity International, is an independent,
locally run, nonprofit 501 (c)(3) organization. They build affordable housing for low-income families in need
of adequate shelter.
HUD in Arizona http://www.hud.gov/local/index.cfm?state=az
Interfaith Cooperative Ministries www.icmaz.org
Interfaith Cooperative Ministries meets peoples’ most basic needs the things most of us take for granted:
food, clothing, soap and shampoo, a utility payment, baby formula. They also provide case management
and a link to jobs for those who are between jobs or are underemployed.
Jewish Family and Children's Services http://www.jfcsaz.org/home.asp
Jewish Family and Children's Service is a nonprofit, non-sectarian organization that strengthens the
community by providing high quality behavioral health and social services to children, families, and adults of
all ages throughout Maricopa County.
Labor's Community Service http://www.lcsaphx.org/ “To serve the general welfare of the community and to advocate for health and human services that meet
the needs of all members of the community, especially the most vulnerable and dependent.”
As a landlord, it is your duty to understand and practice fair housing. Remember that legal action is costly
Landlord Information http://phoenix.gov/CITZASST/liabilty.html and time consuming.
Law - Arizona Law Help http://www.azlawhelp.org/
AZLawHelp.org is a collaborative project of: Community Legal Services, DNA People's Legal Services,
Southern Arizona Legal Aid, Inc. , The Volunteer Lawyer's Program, Arizona Foundation for Legal Services
& Education , The William E. Morris Institute for Justice
Law - Community Legal Services http://www.clsaz.org/
Community Legal Services (CLS) is a not-for-profit Arizona law firm incorporated in 1952. To promote
"equal access to justice for all", CLS provides high-quality legal advice, assistance, or direct representation
by an attorney or paralegal in certain civil matters. These services are provided to low-income individuals
and families residing in the CLS service areas
Law - Community Legal Services http://www.communitylegalservices.com/ Web-sites for various legal services.
"Law for Seniors" touches on the many laws, benefits, and special services available to help you stay in
Law for Seniors http://www.lawforseniors.org/ charge of your life. It offers a guide to help you and provides contact information and various websites for
many resources.
Lutheran Social Services http://lss-sw.org/
Since 1970, Lutheran Social Services of the Southwest has provided a broad range of social services that
minister to the urgent needs of people in communities throughout the southwest regardless of gender, age,
race, religion, nationality or creed.
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Maricopa County Assessor http://www.maricopa.gov/assessor/
Maricopa County Treasurer http://treasurer.maricopa.gov/
Maricopa Government Page http://www.hsd.maricopa.gov/
Maricopa Medical Center ensures that health care is available to all area residents giving paying and non-
Maricopa Integrated Health Services http://www.mihs.org/
paying patients access to top quality medical care.
Mature Workers' Program https://egov.azdes.gov/cmsinternet/common.aspx?menu=36&menuc=28&id=2432 The Senior Community Service Employment Program (SCSEP), also referred to as Title V of the Older
Americans Act, fosters useful part-time training opportunities (community service assignments) with non-
profit or public/government agencies (host agencies) for unemployed low-income persons who are 55 years
of age or older who have poor employment prospects. At the conclusion of training, program participants
are assisted in pursuing and securing employment opportunities.
Medicare is a Health Insurance Program for people age 65 or older, some disabled people under age 65,
Medicare http://www.medicare.gov/ and people of all ages with End-Stage Renal Disease (permanent kidney failure treated with dialysis or a
transplant).
Medicare Cost Sharing http://www.ahcccs.state.az.us/SERVICES/Programs/mcs.asp The Medicare Cost Sharing (MCS) or Medicare Savings programs provide help with Medicare expenses for
people who are age 65 or older, blind, or disabled. There is no limit on resources, such as cash, bank
accounts, stocks, or bonds. Applicants for all programs must be eligible for Medicare Part A hospital
insurance. The income limits, special eligibility requirements, and benefits for each program are listed
below. Individuals may apply for this program by mail.
Nutrition Assistance Program https://egov.azdes.gov/CMSInternet/common.aspx?menu=108&menuc=162&id=1712 Through the DES Nutrition Assistance Program (Arizona's title for the Federal Supplemental Nutrition
Assistance Program or 'SNAP'), thousands of Arizonans are able to provide adequate nutrition for their
families. These services, combined with the support provided by the Women, Infant and Children program
at the Department of Health Services and the Free or Reduced Lunch program through the Department of
Education, also help to minimize the risk that Arizona’s children will experience developmental delays as a
result of poor nutrition.
One Stop Worker Reemployment Portal www.careeronestop.org/ReEmployment
The site is designed to assist workers following job loss. Find resources for assistance in finding a job,
including resume writing, preparing for job interviews, job referrals, counseling, improving current job skills,
training in new job skills, and other supportive services.
Paradise Valley Emergency Food Bank 602-867-9228
The Paradise Valley Emergency Food Bank serves families and individuals in need within the Paradise
10862 N. 32nd St., Phoenix, 85028 Valley Unified School District regardless of age.
Pets-Altered Tails http://www.alteredtails.org/ Altered Tails offers affordable spay/neuters. The cost is dependant on the weight of the animal. The
programs offer a 50% discount for AHCCCS clients who provide a valid AHCCCS Card and one other form
602-943-SPAY (7729)
of identification. Pit Bulls and Pit Bull mixes are free for Maricopa County Residents only through funding
from the Maddie's Spay/Neuter Project. Clinics are located at PetCo stores. Check web site or call for clinic
schedule.
Pets-Arizona Humane Society http://www.azhumane.org
The Arizona Humane Society provides many low cost services including vaccinations, spray/neuter and
602-997-7586
prevention testing. Only additional discount available for seniors is if they are adopting a pet. See website
for various locations.
The Big Fix is a free Spay/Neuter Voucher Program. In addition to the spay/neuter program, vaccinations
Pets-Maricopa County Animal Care Center http://maricopa.gov/pets/pdf/BigFix.pdf
can be obtained for $10 per pet.
The Big Fix
602-506-7387
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Phoenix Urban League https://www.gphxul.org/
Mission Statement: The mission of the Greater Phoenix Urban League is to assist African Americans, other
minorities and the disadvantaged in the achievement of social and economic equality. The League
implements its mission through advocacy, bridge building, program services and research.
Prescription Assistance https://www.pparx.org/Intro.php
The Partnership for Prescription Assistance brings together America's pharmaceutical companies, doctors,
other health care providers, patient advocacy organizations and community groups to help qualifying
patients who lack prescription coverage get the medicines they need through the public or private program
that's right for them. Many will get them free or nearly free. Its mission is to increase awareness of patient
assistance programs and boost enrollment of those who are eligible.
Raising Special Kids is a non-profit organization of families helping families of children with disabilities and
Raising Special Kids http://www.raisingspecialkids.org/ special health needs in Arizona.
All programs and services are provided to families free of charge.
Residential Landlord & Tenant Act http://www.azsos.gov/public_services/Publications/Residential_Landlord_Tenant_Act/
The Secretary of State's Public Services Division provides copies of the Residential Landlord Tenant Act
under the authority of A.R.S. § 33-1322. The office publishes (prints) the law and provides copies to those
requesting the statutes.
SAIL - Senior Adult Independent Living http://www.mihs.org/servicesprograms/sail.html SAIL services include: Case management , Adult day health care, Home delivered meals, Home health
aid, Home nursing, Personal care, Homemaking and chores
Salvation Army http://www1.usw.salvationarmy.org/usw/www_usw_southwest.nsf
The Salvation Army was founded In 1865. Their goal is to provide physical assistance in the form of food,
clothing, and housing and other social service programs. In 1893, The Salvation Army's programs arrived
in Phoenix. These programs serve over 1,000,000 individuals throughout the Valley of the Sun each year.
Seniors Eye Care Program http://www.eyecareamerica.org/eyecare/care/senior-eyecare.cfm
U.S. citizens or legal residents are eligible for a referral through the program receive a comprehensive,
medical eye exam and up to one year of care— at no out-of-pocket cost —for any disease diagnosed
during the initial exam.People eligible for a referral through the program receive a comprehensive, medical
eye exam and up to one year of care— at no out-of-pocket cost —for any disease diagnosed during the
initial exam.
Social Security Administration http://www.ssa.gov/ Official website of the US Social Security Administration
Call 1-800-772-1213, to can use the automated telephone services to get recorded information and conduct
Social Security On-line (telephone numbers) http://www.ssa.gov/pgm/services.htm some business 24 hours a day.
St Mary's Food Bank http://www.firstfoodbank.org/
St. Mary's Food Bank Alliance, the world's first food bank, is a non-sectarian, nonprofit organization that
alleviates hunger by efficiently gathering and distributing food to sites that serve the hungry. Serving 13 of
Arizona's 15 counties, the organization is committed to volunteerism, building community relationships and
improving the quality of life for Arizonans in need.
St. Vincent de Paul Homepage http://www.stvincentdepaul.net/
The Society of St. Vincent de Paul - Phoenix has been serving homeless and economically disadvantaged
populations since 1946. Through home visits, shelter, food assistance, employment services, thrift stores
and outreach programs, St. Vincent de Paul provides compassion and support to individuals in need,
regardless of race, origin, religion or gender.
Stardust Building Supplies is an Arizona-based non-profit discount building materials warehouse accepting
Stardust Building Supplies http://www.stardustbuilding.org/ tax-deductible donations of new and used building materials and supplies from businesses and individuals.
Materials are resold through our stores at 50% to 80% of regular retail price.
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State Health Insurance Assistance Program – https://egov.azdes.gov/cmsinternet/intranet.aspx?menu=28&id=2466 The Arizona State Health Insurance Assistance Program (SHIP) is a free health-benefits counseling service
SHIP for Medicare beneficiaries and their families or caregivers. Our mission is to educate, advocate, counsel
and empower people to make informed benefit decisions. SHIP is an independent program funded by
federal agencies and is not affiliated with the insurance industry. This program is a partnership of the
Department of Economic Security Division of Aging and Adult Services and the Area Agencies on Aging.
Suicide Prevention - EMPACT Hotline http://www.empact-spc.com/ 480-784-1500 -- Suicide/Crisis Hotline (Maricopa County)
Suicide Prevention - Suicide Hotline http://suicidehotlines.com/arizona.html Phone numbers and resources.
Transportation - Dial A Ride http://phoenix.gov/pubtrans/dialride.html Phoenix Dial-a-Ride is available to: persons who meet the eligibility requirements of the Americans with
Disabilities Act (ADA), other persons with disabilities, senior citizens age 65 and older.
Transportation - Valley Metro http://www.valleymetro.org/ Bus schedules, routes and information
Unemployment Insurance Benefit Program https://egov.azdes.gov/CMSInternet/main.aspx?menu=234&id=2550 Unemployment insurance replaces part of the income you lose when you become unemployed. It is a
benefit available to workers out of work through no fault of their own. Unemployment insurance softens the
impact job losses have on communities by maintaining the purchasing power in the area where workers
live. The money for benefits comes from employers. No contributions for unemployment insurance come
from employee wages. The Employment Security Law of Arizona establishes the eligibility requirements for
the payment of unemployment insurance benefits in the State of Arizona.
Valley Diaper Bank http://www.valleydiaperbank.org/
The long-term vision of the Valley of the Sun Community Diaper Bank is a community where every
vulnerable person has his or her basic needs met. They accomplish this by providing diapers - a necessity
not covered by other safety net programs.
Valley of the Sun United Way www.vsuw.org
Valley of the Sun United Way has launched a new help Website. The site is intended to be an online
companion to the popular "Feeling the Economic Crunch" brochure distributed in many workplaces this past
campaign season. It provides access to a host of public support services, including: Mortgage Assistance,
Job Placement, Health and Wellness Financial Tips
Veteran's Administration http://www.phoenix.va.gov/index.asp
Of the 25 million veterans currently alive, nearly three of every four served during a war or an official period
of hostility. Approximately 70 million people are potentially eligible for VA benefits and services because
they are veterans, family members or survivors of veterans.
Visually Impaired - Lion's Sight & Vision http://www.lions-sight-and-hearing-foundation.org/ The goal of the Lion’s Sight & Hearing Foundation is to restore vision and/or hearing to improve the quality-
of-life and productiveness in those with no other resources. LS&HF is raising funds as well as awareness of
the needs of both hearing loss and eye disease. Restoration of vision and hearing through eyeglasses,
hearing aids, eye or ear surgery and/or treatment is the Foundation's main focus. Recycling eyeglasses and
hearing aids is another service provided.
Fresh Start is a nonprofit organization dedicated to helping women help themselves. They do this through
Women - Fresh Start Women's Center http://www.wehelpwomen.com/
the work of the Jewell McFarland Lewis-Fresh Start Women’s Resource Center. The women who come to
us for help are not savvy about the “system” but rather are women just like you who are facing challenges
that seem insurmountable.