IM Standards and Protocols by wangping12

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									                                     STANDARD AND PROTOCOLS


Main standards and protocols implemented by the Interactive Media Platform.



Applications

VoiceXML Support
   •   W3C VoiceXML 2.0
   •   W3C VoiceXML 2.1 (including video support)
   •   W3C SRGS
   •   W3C SSML
   •   XML support: XML 1.0, XML Schema 1.0
   •   Script support: ECMAScript ECMA-262

CCXML Support
   •   W3C CCXML 1.0
   •   XML support: XML 1.0, XML Schema 1.0
   •   Script support: ECMAScript ECMA-262

Multimodal Support
   •   W3C EMMA - Extensible MultiModal Annotation markup language
   •   XML support: XML 1.0, XML Schema 1.0
   •   Script support: ECMAScript ECMA-262

MVL Support
   •   Native Meltemi Voice Language for service design

Service Creation Environments
   •   Integrated GUI based SCE for MVL voice and video service development
   •   Eclipse based VXML, CCXML Service Creation Environment
   •   Direct interface with O&M system for automatic service upgrade and deployment
   •   Prebuilt, reusable SIB (Service Independent Building block) and Service Libraries
   •   Support for third party SCE
Application Server (AS)

SIP AS Front End
   •   IMS Compliant Application Server
   •   RFC 4240 (Basic Network Media Services with SIP) NetAnn support with Announcement, Prompt &
       Collect and Conference services support
   •   RFC 3261 Session Initiation Protocol
   •   RFC 2327 SDP Session Description Protocol
   •   RFC 2976 The SIP INFO method
   •   RFC 3515 SIP REFER
   •   Blind Call Transfer draft-ietf-sipping-cc-transfer
   •   RFC 3323 A Privacy mechanism for the Session Initiation Protocol
   •   RFC 3325 Private Extensions to the Session Initiation Protocol for Asserted Identity within Trusted
       Networks
   •   RFC 3725 Best Current Practices for Third Party Call Control in the Session Initiated Protocol
   •   Call Control:
           o   CCXML
           o   MVL

AS Back End
   •   Concept/Ontology description based engine for smart application design
   •   Device independent services
   •   multimodal & multichannel interaction generated on-the-fly
   •   Embedded multichannel rendering engine supporting the following W3C standards: VXML, EMMA,
       SRGS, SSML, DHTML, HTML/CSS, XML
   •   VUI, GUI Synchronization
   •   Web Click&Talk functionality allowing design of voice enabled web applications (integration of ASR &
       TTS in standard web sites)
   •   Multilanguage support with realtime language switch
Telephony IVR


IP (Voice over IP) Interface

Signaling & Messaging
   •   IMS Compliant MRF with RFC4240 NetAnn interface (Announcement, Prompt & Collect and Conference
       services)
   •   RFC 3261: SIP (UDP & TCP)
   •   RFC 2337: SDP
   •   RFC 2326: RTSP
   •   RFC 3515: SIP REFER Method
   •   RFC 3892: SIP Referred-By
   •   RFC 3262: Reliability of Provisional Responses in Session Initiation
   •   Support SIP RE-INVITE method, SIP REFER method (TBA)
   •   SIP Info method, RFC 2976
   •   SIP REFER, RFC 3515
   •   Privacy mechanism for the Session Initiation Protocol, RFC 3323
   •   Asserted Identity within Trusted Networks, RFC 3325
   •   Best Current Practices for Third Party Call Control in the Session Initiated Protocol, RFC 3725
   •   Supports various media negotiation methods in accordance with RFC 3264, INVITE with and without
       SDP, reINVITE with SDP
   •   Service Logic:
           o   VXML
           o   MVL

IP Media
   •   In-Band DTMF Detector, VAD
   •   RFC 2833: RTP Payload for DTMF digits
   •   Supported Audio Codecs: AMR NB, G.729A/B, G.726, G.723.1, G.711 (PCMA and PCMU).
   •   Supported Video Codecs: H264, H264, MPEG4 @ CIF & QCIF resolution 30fps
   •   Audio over RTP: RFC 3550 (G711, G729, G723, G726), RFC 3267 (AMR)
   •   Video over RTP: RFC2190, RFC2429, RFC3016, RFC3984
   •   Integrated audio and video transcoding, video transrating & transsizing


TDM Interface
   •   Signaling protocols SS#7, ISDN, CAS
   •   E1/T1 & STM-1 physical interfaces
   •   Native TDM voice and video (H.324M) IVR functionalities
   •   Integrated audio and video (H.324M) gateway with embedded transcoding functionalities and dial plan
       support
Speech Recognition
   •   Loquendo
   •   Nuance 9.0, 8.5
   •   IBM WebSphere Voice Server 5.1.3

Capabilities
   •   Support for over 55 languages covering 5 continents
   •   Includes free W3C-Compliant DTMF Processor
   •   Support for MRCP 1.0, 2.0
   •   Support for Speech Recognition Grammar Specification (SRGS) 1.0
   •   Support for W3C Semantic Interpretation for Speech Recognition (SISR) 1.0

Text-to-Speech
   •   Loquendo
   •   Nuance RealSpeak 4.5 & 4.0
   •   IBM WebSphere Voice Server 5.1.3

Capabilities
   •   Support for over 55 languages covering 5 continents
   •   Custom voices available
   •   Support for MRCP 1.0, 20
   •   Support for W3C Speech Synthesis Markup Language (SSML) 1.0



Common Features

Redundancy, High Availability & Scalability
   •   Distributed, Highly Scalable and Easily Upgradable Architecture
   •   Native support for High Availability deployments
   •   Local and Geographic redundancy with automatic failover
   •   Fault Tolerant signaling nodes (SS#7 and SIP Proxies)

Web Interfaces
   •   RFC 2616: HTTP
   •   RFC 2965: HTTP State Management Mechanism: Cookies
   •   RFC 2396: Uniform Resource Identifiers (URI): Generic Syntax
   •   RFC 2806: URLs for Telephone Calls
CTI Interfaces
   •   Cisco Peripheral Gateway Interfaces (SCI & CRI via GED-125)
   •   Genesys T-Server 6.x, 7.0, 7.1
   •   Avaya AES 3.1, 4.x
   •   Nec-Philips
   •   Field-upgradable CTI plug-in architecture

Operating Systems
   •   Red Hat Enterprise Edition Linux
   •   Windows Server 2003/2008

Billing Records
   •   Exportable CDR list
   •   Fully Multi-Tenanted call records
   •   ANI, DNIS, call time stored
   •   Record of blind and bridge transfers
   •   Record of use of ASR, TTS, CPU, Logging, Web Fetching

Database
   •   Oracle 9i, 10g
   •   MySQL 5.5
   •   SQL Server 2008


Messaging
   •   SMPP v 3.4, 5.0
   •   RFC 3428 SIP MESSAGE method
   •   3GPP TS 23.038
   •   3GPP TS 23.040
   •   3GPP TS 23.140
Operations, Administration and Management

Meltemi Integrated Operation & Management Application Server with the following capabilities:
   •   Web interface
   •   Live service management with online service update/upgrade
   •   Integrated redundancy
   •   Users and role management
   •   Configuration
   •   Real-time system and resources monitoring
   •   Fault management
   •   Activity scheduling
   •   Plug-in based authentication
   •   Strong authentication (token based or OTP - one time password)
   •   Northbound SNMP v1, v2 (Meltemi platform MIB + customizable i/f) & SMTP interfaces

								
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