MBA HRM

Document Sample
MBA HRM Powered By Docstoc
					                                                                                           Wk




DE-7635                                                     11


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                    First Semester

                            MANAGEMENT CONCEPTS

                                    (2008 onwards)

           Time : Three hours                         Maximum : 100 marks
                          SECTION A — (5  8 = 40 marks)
                             Answer any FIVE questions.
                           All questions carry equal marks.
1.    How would you define management?
2.    Describe how verifiable objectives can be set for different situations (planning).
3.    State the nature and purpose of planning.
4.    What are the different kinds of organization?
5.    Discuss the nature of centralization and decentralisation authority and
      responsibility.
6.    What are the general principles of staffing?
7.    State the special techniques of control.
8.    What is total quality management and give its importance?

                         SECTION B — (4 × 15 = 60 marks)
                            Answer any FOUR questions.
                           All questions carry equal marks.
9.    How do the required managerial skills differ in the organizational hierarchy?
10.   What are objectives, policies and procedures as components of planning?

11.   What are the barriers to communication?

12.   Explain the meaning and different styles of leadership.

13.   Explain the important theories of motivation.

14.   What are the guidelines for improving communication in an orgranisation?

15.   Examine the implications of recent trends and new perspectives in
      management.




                                           1          DE–7203
                                                                                     Wk




                                  ————————
DE–7636                                                      12


                               DISTANCE EDUCATION

 M.B.A. (Human Resource Management) DEGREE EXAMINATION, DECEMBER
                                 2009.

                                    First Semester

                         ORGANISATIONAL BEHAVIOUR

                                   (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5 × 8 = 40 marks)

                            Answer any FIVE questions.

                          All questions carry equal marks.

1. Illustrate the concept of perceptual selection.

2.   What do we mean by learning by training? Give examples.

3.   Why is there a fear of feedback? Can something be done to avoid it?

4.   Can we say stress is good? Why? Give examples.

5.   Explain Maslow‘s theory of motivation. Is this theory important to understand
     in order to understand organisational behaviour?

6.   What do we mean by group cohesiveness? Explain its relevance in the
     organisational context.

7.   Explain organisational development interventions in the global context.

8.   What are the principles of effective communication?

                         SECTION B — (4 × 15 = 60 marks)

                            Answer any FOUR questions.




                                           2         DE–7203
                                                                                      Wk




                           All questions carry equal marks.

9.     Describe in detail Type A and Type B personality. Is the learning ability of
       both different? How?

10.    What do we mean by work stressors? How does stress impact decision–making
       in organisations?

11.    Explain some important leadership traits. Describe the various styles of
       leadership. Which according to you is the best?

12.    Describe the organisation as a power system. How is decision–making a
       political system?

13.    Detail out the various types of organisational culture. What is the role of
       culture in the management of change?

14.    Do you think change in organisations is a threat to the people of that
       organisation? Describe the models of change management.

15.    Elucidate group norms. What are the stages that a group passes through?

                                   ————————

     DE–7637                                                  13


                               DISTANCE EDUCATION

             M.B.A.(HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                    First Semester

                              MANAGERIAL ECONOMICS

                                    (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                           SECTION A — (5  8 = 40 marks)

                              Answer any FIVE questions.

                           All questions carry equal marks.


                                           3         DE–7203
                                                                                         Wk




1. Elucidate the scope of Managerial Economics.

2.    Enumerate the determinants of demand.

3.    List out various cost Concepts of production process.

4.    Write a note on price discrimination and its causes.

5.    What is Profit Planning and state its objectives?

6.    State the significance of Discounted Cash flow in the investment decision.

7.    Describe the phases of Business Cycle.

8.    Enumerate the merits and demerits of Limit Pricing.

                          SECTION B — (4  15 = 60 marks)

                             Answer any FOUR questions.

                           All questions carry equal marks.

9.    Define Managerial Economics and discuss its characteristics.

10.   Explain the cost out put relationship in the short run.

11.   Elucidate the nature and managerial uses of production function.

12.   What is price discrimination and discuss the essential conditions for successful
      practice of price discrimination.

13.   Discuss in detail the managerial use of Break Even Analysis.

14.   Elucidate the methods of national income calculation and its difficulties.

15.   Define inflation and discuss the controls of inflation.

                                  —————————
DE–7638                                                         14

                              DISTANCE EDUCATION


                                           4          DE–7203
                                                                                             Wk




          M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                        First Semester

                            QUANTITATIVE METHODS

                                        (2008 onwards)

Time : Three hours                     Maximum : 100 marks
                          SECTION A — (5  8 = 40 marks)
                            Answer any FIVE questions.

1. Explain the mathematical models used in Business.
2.   Briefly explain the importance of ―relevant costs‖ for decision making.
3.   Briefly explain the concept of graphical representation of functions and their
     applications.
4.   A firm makes two types of furniture chairs and tables. The contribution for
     each product as calculated by the accounting department is Rs. 20 per chair
     and Rs. 30 per table. Both products are processed on three machines M1, M2
     and M3. The time required (in Hours) by each product and total time available
     per week on each machine are as follows :
                  Machine       Chair    Table            Available hours per week
                     M1          3           3                           36
                     M2          5           2                           50
                     M3          2           6                           60

How should the manufacturer schedule his production in order to Maximize
    contribution? Formulate the problem as a linear programming problem.
5.   Obtain an Initial Basic Feasible Solution to the following transportation
     problem by VAM method.
                                                 Stores
                      Warehouse                                        Availability
                                        I        II       III     IV
                            A           7        3        5       5           34
                            B           5        5        7       6           15
                            C           8        6        6       5           12
                            D           6        1        6       4           19
                       Demand           21   25           17      17          80

6.   A bakery keeps stock of popular brand of bread. Previous experience indicates
     the daily demand as given below :
                 Daily demand :         0         10            20     30      40     50
                 Probability :       0.01        0.20           0.15   0.50    0.12   0.02
Consider the following sequence of random numbers :

                                                      5                DE–7203
                                                                                         Wk




     48, 78, 19, 51, 56, 77, 15, 14, 68, 9
Using the above sequence, stimulate the demand for the next 10 days.
(a) Find out the stock situation if the owner of the bakery decides to make 30
           breads every day.
(b) Estimate the daily average demand for the bread on the basis of stimulated
           data.
7.   You are given the following pay-offs of three acts A1, A2 and A3 and the states
     of nature S1, S2, S3.
                                                      Three Acts
                             States of nature       A1      A2        A3
                             S1                     25     –10        –125
                             S2                     400    440        400
                             S3                     650    740        750

The probabilities of the states of nature are respectively 0.1, 0.7 and 0.2, calculate
     and tabulate E.M.V. and calculate which of acts can be chosen as the best.

8.   A company manufactures 30 items per day. The sale of these items depends
     upon demand which has the following distribution :
                  Sales (units) :    27    28         29         30        31   32

                  Probability :     0.10   0.15      0.20    0.35       0.15    0.05

The production cost and sale price of each unit are Rs. 40 and Rs. 50 respectively.
     Any unsold product is to be disposed of at a loss of Rs. 15 per unit. There is a
     penalty of Rs. 5 per unit if the demand is not met.

Using the following random numbers estimate total profit/loss for the company of
     the next 10 days :

     10, 99, 65, 99, 01, 79, 11, 16, 20

If the company decides to produce 29 items per day, what are the advantages and
      disadvantages of the company?


                         SECTION B — (4 × 15 = 60 marks)

                              Answer any FOUR questions.

9.   Maximize Z  10x1  15x2  20x3

Subject to the constraints

           10.7x1  5x2  2x3  2705


                                                6                DE–7203
                                                                                              Wk




            5.4x1  10x2  4x3  2210

            0.7x1  x2  2x3  445

            x1 , x2 , x3  0 .

10.   The management of ABC company is considering the question of marketing a
      new product. The fixed cost required in the project is Rs. 4,000. Three factors
      are uncertain, viz., the selling price, variable cost and the annual sales volume.
      The product has a life of only one year. The management has the data on these
      three factors as under :

                   Selling Probability Variable Probability Sales Probability
                    price               Cost                Volume

                     Rs.                  Rs.                       (units)

                      3          0.2       1             0.3        2,000       0.3

                      4          0.5       2             0.6        3,000       0.3

                      5          0.3       3             0.1        5,000       0.4

Considering the following sequence of thirty random numbers :
81, 32, 60, 04, 46, 31, 67, 25, 24, 10, 40, 02, 39, 68, 08, 59, 66, 90 ,12, 64, 79, 31, 86,
      68, 82, 89, 25, 11, 98, 16.
Using the sequence (First 3 random numbers for the first trial, etc.) simulate the
     average profit for the above project on the basis of 10 trials.

11.   A retailer purchases cherries every morning at Rs. 50 a case and sells for an 80
      case. Any case remaining unsold at the end of the day can be disposed of next
      day at a salvage value of Rs. 20 per case (thereafter they have no value). Past
      sales       have        ranged       from       15       to      18        cases
      per    day.   The     following   is    the   record    of  sales    for    past
      120 days :
                                  Case sold :       15   16    17     18
                                  No. of days :     12   24    48     36

Find how many cases retailer should purchase per day to maximize his profit.

12.   A company processes two manufacturing plants, each of which can produce
      three products X, Y and Z from a common raw material. However, the
      proportions in which the products are produced are different in each plant and
      so are the plant‘s proportions costs per hour. Data on production per hour and
      costs are given below, together with current orders in hand for each product.
                                                Products       Operating cost
                                                               per hour Rs.
                                                X   Y     Z
                            Plant A             2   4     3             9



                                                    7            DE–7203
                                                                                           Wk




                       Plant B            4        3        2              10
                       Orders on hand     50       24       60

You are required to use the simplex method to find the number of production hours
     needed to fulfill the orders in hand at minimum cost.

13.   A company makes three products X, Y and Z out of three raw materials A, B
      and C. The raw material requirement is given below :
                    Raw Materials       Number of units of raw materials
                                     required to produce one unit of product
                                         X                        Y                  Z
                         A                1                       2                  1
                         B                2                       1                  4
                         C                2                       5                  1

The unit profit contribution of the products X, Y and Z is Rs. 40, 25 and 50
    respectively. The numbers of units of raw materials available are 36, 60 and 45
    respectively.
(a)   Determine the product mix that will maximize the total profit.
(b)   Through the final simplex table, write the solution to the dual problem and
           give the economic interpretation.

14.   A manufacture has distribution centres located at Agra, Allahabad and
      Calcutta. These centres have available 8, 4 and 8 units of his product. His
      retail                               outlets                       requires
      A, 5 ; B,2 ; C,4; D,6; E,3 number of units :
The shipping cost per unit (in rupees) between each centre and outlet is given in the
     following table. Determine the optimum shipping cost :
                          Distribution                 Retail outlet
                             centre
                                              A        B         C    D         E
                          Agra                55       30        40   50        40
                          Allahabad           35       30       100   45        60
                          Calcutta            40       60        95   35        30

15.   A car manufacture uses a special control device in each car he produces. Two
      alternative methods can be used to detect and avoid a faulty device. Under the
      first method, each device is tested before it is installed, and all faulty devices
      are       discovered       before       installation.       The       cost      is
      Rs. 2 per test. Alternatively, the control device can be installed without being
      tested, and a faulty device can be detected and rendered after the car has been
      assembled, at a cost of Rs. 20 per faulty device. Regardless of which method is
      used, faulty devices cannot be repaired and must be discarded.
A manufacture purchases the control devices in batches of 10,000. Based on past
    experience, he estimates the proportion of defective components and the
    associated probability to be :

                                                   8                  DE–7203
                                                                                      Wk




                     Proportion of faulty devices :    0.80   0.12    0.16
                     Probability :                     0.20   0.70    0.10

(a)   Which inspection method should the manufacturer adopt?
(b)   What is the expected value of perfect information?

                                     ———————
 DE–7639                                                             15


                               DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                     First Semester

                FINANCIAL AND MANAGEMENT ACCOUNTING

                                     (2008 onwards)

Time : Three hours                          Maximum : 100 marks

                           SECTION A — (5  8 = 40 marks)

                              Answer any FIVE questions.

                           All questions carry equal marks.

1. What are the defects of single entry system? State the difference between single
entry system and double entry system.

2.    The following trial balance has been prepared wrongly. You are asked to
      prepare the Trial Balance correctly :
                                         Dr. Balance Cr. Balance
                                                 Rs.                  Rs.
                 Capital                         22,000
                 Stock                                                10,000
                 Debtors                              8,000
                 Creditors                                            12,000
                 Machinery                                            20,000
                 Cash in hand                                             2,000
                 Bank overdraft                  14,000
                 Sales returns                                            8,000



                                             9            DE–7203
                                                                                           Wk




                                         Dr. Balance             Cr. Balance
                                                 Rs.                 Rs.
                 Purchases returns                 4,000
                 Misc. expenses                  12,000
                 Sales                                               44,000
                 Purchases                       26,000
                 Wages                           10,000
                 Salaries                                            12,000
                 Prepaid insurance                                         200
                 Bills payable                   10,800
                 Outstanding salaries              1,400
                                             1,08,200               1,08,200

3.   Explain the various types of subsidiary books with format.

4.   Pay off Ltd. is producing articles mostly on hand labour and is considering to
     replace it by a new machine. There are two alternative models M and N of the
     new machine. Prepare a statement of profitability showing the pay-back period
     from the following information :
                                                Machine M Machine N
           Estimated life of machine                     4 years           5 years
           Cost of machine                             Rs. 9,000      Rs. 18,000
           Estimated saving in scrap                   Rs. 500        Rs. 800
           Estimated saving in direct wages            Rs. 6,000      Rs. 8,000
           Additional cost of maintenance              Rs. 800        Rs. 1,000
           Additional cost of supervision              Rs. 1,200      Rs. 1,800
           Ignore taxation.

5.   State the nature and limitations of financial statement.

6.   From the following compute :
     (a)   Current asset
     (b)   Quick asset and
     (c)   Stock.
     Current liabilities – Rs. 9,00,000; Current ratio 2.5; Acid test ratio – 2 (without
     prepaid expenses)



                                            10            DE–7203
                                                                                      Wk




7.    Draw up a flexible budget for overhead expenses on the basis of the following
      data and determine the overhead rates at 70%, 80% and 90% plant capacity
      levels.
                                                                 At 80%
                                                                 capacity
                                                                    Rs.
            Variable overheads :
              Indirect labour                                         12,000
              Indirect material                                        4,000
            Semi-Variable overheads :
              Power (30% fixed, 70% variable)                         20,000
              Repairs and maintenance (60% fixed, 40%
              variable)                                                2,000
            Fixed overheads :
              Depreciation                                            11,000
              Insurance                                                3,000
              Others                                                  10,000
              Total overheads                                         62,000
              Estimated direct labour hours                     1,24,000 hrs

8.    State the difference between :
      (a)   Cash discount and trade discount
      (b)   Journal and ledger.

                          SECTION B — (4  15 = 60 marks)

                                Answer any FOUR questions.

                             All questions carry equal marks.

9.    What are the various types of error? Explain in detail.

10.   A glass manufacturing company requires you to calculate and present the
      budget for the next year from the following information :
             Toughend glass              Rs. 3,00,000
              Bent Toughend glass          Rs. 5,00,000
              Direct material cost         60% of sales



                                           11         DE–7203
                                                                                           Wk




             Direct wages                   20 workers @ Rs. 150 per month
             Factory overheads :
             Indirect Labour :
             Works manager                  Rs. 500 per month
             Foreman                        Rs. 400 per month
             Stores and spares              2 1 % on sales
                                              2

             Depreciation on machinery 12,600
             Light and power                5,000
             Repairs and maintenance        8,000
             Other sundries                 10% on Direct wages
      Administration,            selling         and             distribution   expenses
      Rs. 14,000 per year.

11.   Prepare a balance sheet with as many details as possible from the following :
                        Gross profit ratio     20%
                         Debtors turnover              6 times
                         Fixed asset to net worth 0.80
                         Reserves to capital           0.50
                         Current ratio                 2.50
                         Liquid ratio                  1.50
                         Net working capital           Rs. 3,00,000
                         Stock turnover ratio          6 times

12.   State the difference between fund flow statement and cash flow statement and
      also state its uses.

13.   The following trial balance is extracted from the books of Mr. Anand. Prepare
      Trading, profit and loss a/c and balance sheet as on 31.03.07 :
                                                              Rs.
                        Anand’s capital                   2,28,800
                        Anand’s drawings                      13,200
                        Plant and machinery                   99,000
                        Buildings                             66,000
                        Purchases                         1,10,000
                        Purchases returns                      1,100

                                            12            DE–7203
                                                                                Wk




                                                    Rs.
                   Salaries                        13,200
                   Office expenses                  2,750
                   Discount allowed                 1,320
                   Debtors                         29,260
                   Loan to Ms. K @ 10% p.a.        44,000
                   Bank                            29,260
                   B/P                              5,500
                   Office furniture                 5,500
                   Stock (01.04.06)                38,500
                   Wages                           35,200
                   Creditors                       44,000
                   Postage                          1,540
                   Insurance                        1,760
                   Fuel and power                   2,970
                   Bad debts                          660
                   Office rent                      2,860
                   Freight                          9,900
                   Loose tools                      2,200
                   Factory lighting                 1,100
                   Provision for doubtful debts       880
                   Interest on load to Mr. K        1,100
                   Cash                             2,640
                   Sales                          2,31,440
Adjustments :
(a)   Closing stock as on 31.03.07 Rs. 72,600
(b)   Depreciate plant and machinery by 33 1 %, office furniture by 10%,
                                           2
      Building by 5%
(c)   The value of loose tools on 31.03.07 was Rs. 1,760
(d)   Of the sundry debtors Rs. 660 are bad debts and should be written off
(e)   Maintain 5% provision on sundry debtors for doubtful debts.
(f)   General manager is eligible for a commission of 10% on net profit after
      charging such commission.


                                      13          DE–7203
                                                                                                              Wk




14.   The summarised balance sheets of XYZ Ltd. as at 31st December, 1997 and
      1998 are given below :
                Liabilities             97           98            Assets      97           98
            Share capital              4,50,000     4,50,000 Fixed assets    4,00,000     3,20,000
            General reserve            3,00,000     3,10,000 Investments       50,000      60,000
            Profit and loss
            account                     56,000       68,000 Stock            2,40,000     2,10,000
            Creditors                  1,68,000     1,34,000 Debtors         2,10,000     4,55,000
            Provision for tax           75,000       10,000 Bank             1,49,000     1,97,000
            Mortgage loan                     –     2,70,000
                                     10,49,000     12,42,000                10,49,000 12,42,000

      (a)   Investment costing Rs. 8,000 were sold during the year 1998 for Rs.
            8,500
      (b)   Provision            for         tax       made           during        the          year   was
            Rs. 9,000
      (c)   During     the    year,   part    of   the    fixed    assets   costing
            Rs. 10,000 was sold for Rs. 12,000 and the profit was included in profit
            and loss account.
      (d)   Dividend             paid             during        the         year          amounted       to
            Rs. 40,000.
            You are required to prepare a statement of sources and uses of cash.

15.   From the following information prepare balance sheet :
                      Fixed assets            Rs. 6 lakhs
                              Working capital                  Rs. 5 lakhs
                              Current ratio                    2
                              Fixed assets to turnover 4
                              G.P.                             25%
                              Debtors velocity                 1-5 months
                              Creditors velocity               2 months
                              Stock                            2 months
                              Net profit                       5% of turnover
                              Reserve                          2/3 of net profit
                              Capital gearing                  1:1



                                              ———————



                                                       14             DE–7203
                                                                                Wk




DE–7640                                                      21


                             DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                  Second Semester

                            BUSINESS ENVIRONMENT

                                   (2008 onwards)

Time : Three hours                       Maximum : 100 marks

                         SECTION A — (5 × 8 = 40 marks)

                            Answer any FIVE questions.

                          All questions carry equal marks.

1. What are the components of Business environment?

2.    What is the role of the Indian legal system in business development?

3.    Differentiate business activities handled by private and government.

4.    Explain the major socio economic problems in India.

5.    Explain the controlling techniques for monopolies.

6.    What are the methods available to assess the environmental issues?

7.    Describe the benefits and problems of Multinational Companies in India.

8.    What are the features of five year plans?

                         SECTION B — (4 × 15 = 60 marks)

                            Answer any FOUR questions.

                          All questions carry equal marks.

9.    Briefly explain the need for the study of Business environment.

10.   Explain the impact of social–cultural environment in business.

11.   Discuss the importance of economic planning and development.

12.   Explain the features of new EXIM policy.

                                         15         DE–7203
                                                                                          Wk




13.    Discuss    the    drawbacks     of    our    Indian     monetary   and    fiscal
       system.

14.    Explain the role of banking and credit structure on Indian business.

15.    Explain the advantages and disadvantages of privatization.



                                    ————————
     DE–7641                                                   22


                               DISTANCE EDUCATION

             M.B.A.(HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                    Second Semester

                                RESEARCH METHODS

                                     (2008 onwards)

Time : Three hours                          Maximum : 100 marks

                           SECTION A — (5  8 = 40 marks)

                              Answer any FIVE questions.

                            All questions carry equal marks.

1. Discuss the relevance of Experimental method of research.

2.     Explain the various sources of hypothesis.

3.     Explain the factors which affect research design.

4.     What are the merits and demerits of Sampling?

5.     Explain the importance of Interview as a method adopted for collection of data.

6.     Explain the relevance of case study method.

7.     Write a note on importance of scaling techniques.

8.     Give a brief account on the principles of writing a good report.

                          SECTION B — (4  15 = 60 marks)


                                            16        DE–7203
                                                                                      Wk




                             Answer any FOUR questions.

                            All questions carry equal marks.

9.     Explain the various steps associated with research.

10.    Explain the formulation and testing of a hypothesis.

11.    Discuss        the          various        methods           adopted   under
       non-probability sampling.

12.    Explain the significance and limitations of census method.

13.    Explain the essentials of the format of a questionnaire.

14.    Explain the importance of interpretation in the research report.

15.    Explain the contents of a research report.

                                   —————————
     DE–7642                                                   23

                               DISTANCE EDUCATION

            M.B.A. (H.R.M) DEGREE EXAMINATION, DECEMBER 2009.

                                    Second Semester

                     MANAGEMENT INFORMATION SYSTEMS

                                     (2008 onwards)

Time : Three hours                           Maximum : 100 marks

                            SECTION A — (5  8 = 40 marks)

                              Answer any FIVE questions.


                            All questions carry equal marks.


1. What is prototyping? When would you use it?

2.     How would you convert from the existing system to the new system?



                                             17       DE–7203
                                                                                       Wk




3.    List and discuss the basic requirements of MIS.

4.    Define an expert system. How does it help in MIS?

5.    Discuss the use of video conferencing in MIS.

6.    Write notes on the various communication channels.

7.    Describe the applications of EDI.

8.    What is interactive video? What are its uses?

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                          All questions carry equal marks.

9.    What are the different phases of a system life cycle? Explain.

10.   Describe the prerequisites of an effective MIS.

11.   How is MIS used in Indian organizations? Explain.

12.   Discuss electronic bulletin boards and their uses.

13.   Write detailed notes on value added networks.

14.   Explain information resource management.

15.   What are the different types of networks? Explain in detail different types of
      networks.

                                   ———————

 DE–7643                                                   24

                              DISTANCE EDUCATION

            M.B.A.(HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                  Second Semester

                           STRATEGIC MANAGEMENT


                                          18            DE–7203
                                                                                  Wk




                                    (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                             PART A — (5  8 = 40 marks)

                             Answer any FIVE questions.

1. Explain the Goals of a business organisation.
2.     What do you mean by balancing of objectives?
3.     Explain the process of strategic planning.
4.     What do you mean by project life cycle?
5.     What do you mean by Horizontal and Vertical diversification?
6.     What are the External growth strategy?
7.     What do you mean by management of change?
8.     Explain the process of strategy implementation.

                            PART B — (4 × 15 = 60 marks)

                             Answer any FOUR questions.

9.     What do you mean by business system? Explain the objectives of business.

10.    Explain the importance of BCG matrix.

11.    What do you mean by combination strategy and turn around strategy?

12.    Explain the nature and significance of joint ventures.

13.    What are various elements and implementation of strategy?

14.    What are the various strategies alternatives adopted by the company?

15.    What do you mean by ERP, explain its features and applications?



                                   ————————
     DE–7644                                                    25


                              DISTANCE EDUCATION

                      M.B.A. (HRM) DEGREE EXAMINATION,
                                DECEMBER 2009.



                                           19         DE–7203
                                                                                         Wk




                                  Second Semester

                             QUALITY MANAGEMENT

                                   (2008 onwards)

Time : Three hours                         Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                            Answer any FIVE questions.


                          All questions carry equal marks.

1. Describe the need of quality in the present day context. What are the impacts of
quality?

2.    What are the various phases of quality activity focus?

3.    What is SPC? What are the advantages and disadvantages of its application?

4.    Explain the elements of TQM.

5.    What are the different types of costs contributing to cost of quality (COQ)?

6.    What is JIT? Explain the benefits of JIT manufacturing.

7.    What is a quality circle? Discuss the evolution and growth of quality circles in
      Japan and in India.

8.    List out the various awards given for quality all over the world and in India.

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                          All questions carry equal marks.

9.    Discuss briefly six-sigma concept.

10.   Write an essay about quality assurance.

11.   What is ISO? Describe the historical development of ISO 9000 series of
      standards. What are the benefits and pitfalls of ISO 9000 standards?



                                           20        DE–7203
                                                                                    Wk




12.   Discuss about the barriers for implementation of TQM.

13.   What are the factors affecting and effecting customer satisfaction?

14.   What are different types of teams? Why self directed and self-managed teams
      are more effective than quality circles?

15.   Discuss the role of MNCs in emergence of global quality.




                                     ———————

 DE–7645                                                    31

                                DISTANCE EDUCATION

            M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                    Third Semester

                       HUMAN RESOURCE MANAGEMENT

                                     (2008 onwards)

Time : Three hours                        Maximum : 100 marks
                           SECTION A — (5  8 = 40 marks)

                               Answer any FIVE questions.

1. What is Human Resource Management?

2.    Explain Human Resource Planning.

3.    Explain the objectives of Human Resource Management.

4.    Write a short note on :

      (a)   Job Analysis

      (b)   Job description.

5.    Briefly explain the concept of selection process in HRM.

6.    What is application blank?



                                          21          DE–7203
                                                                                       Wk




7.    State the principles of wage and salary administration.

8.    What is human resource research?
                          SECTION B — (4  15 = 60 marks)

                             Answer any FOUR questions.

9.    Discuss the functions of Human Resource Management.

10.   How does the personnel function change as firm grows in size? Briefly describe
      each stage of development.

11.   Explain the steps in scientific selection process.

12.   Explain the objectives of wage and salary administration.

13.   State the different approaches to Human Resource Research.

14.   Discuss the different types of fringe benefits. Given by an organisations.

15.   Discuss the role of wage boards.


                                   ————————
 DE–7646                                                      32


                              DISTANCE EDUCATION

                     M.B.A. (H.R.M.) DEGREE EXAMINATION,
                                 DECEMBER 2009.

                                    Third Semester

                         HUMAN RESOURCE ECONOMICS

                                    (2008 onwards)

Time : Three hours                          Maximum: 100 marks

                          SECTION A — (5  8 = 40 marks)

                             Answer any FIVE questions.

                           All questions carry equal marks.

1. Explain the nature and scope of Human Resource Economics.




                                           22         DE–7203
                                                                                      Wk




2.    Define Full-Employment. Discuss the significance of Full Employment Policy
      in an under developed economy.

3.    Describe the neo-classical theories of Wages.

4.    Briefly explain the different schemes of Dearness Allowance.

5.    Discuss the concept of Productivity and point out its significance.

6.    Explain the Push and Pull factors of Employee Migration.

7.    Analyse the causes for Labour Absenteeism in India.

8.    Discuss the economic and social problems created by the employment of
      Women and Child Labour in India.

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                           All questions carry equal marks.

9.    Evaluate the structure, composition and the extent of labour force
      participation in India.

10.   Discuss the flexibilities and rigidities of the Indian Labour Market.

11.   Examine the principles of Wage Policy for a Developing Economy.

12.   Give your arguments in favour of and against full and partial neutralisation.

13.   Describe the factors that determine Labour Productivity. Will Payment by
      Results improve it?

14.   Analyse the trend and impact of migration of labour in India.

15.   Examine the merits and dangers of rationalisation. How could rationalisation
      be adopted in India without affecting industrial relations?



                                  –––––––––––––––
 DE–7647                                                      33




                                          23          DE–7203
                                                                                     Wk




                             DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                  Third Semester

                     INDUSTRIAL RELATIONS MANAGEMENT

                                  (2008 onwards)

Time : Three hours                          Maximum: 100 marks

                         SECTION A — (5  8 = 40 marks)

                           Answer any FIVE questions.

1. Comment on the size of Labour Force in the Urban and Rural India and also
discuss workforce participation rate in India.

2.   Enumerate and discuss the objectives of industrial relations.

3.   ‗‗The growth of Industrial relation system has been evolutionary‘‘. Expand
     their statement.

4.   Write short notes on the following :
     (a)   INTUC.
     (b)   AITUC.
     (c)   HMS.
     (d)   NLO.

5.   What is the relevance of the report of National Commission on Labour in
     Shaping the labour policies in India?

6.   Explain the general impact of Industrial Disputes on the economy of a nation.

7.   Why has voluntary arbitration failed in India? Give reasons.

8.   State the concept and nature of grievance. What are the sources of grievances
     in Industry?

                        SECTION B — (4 × 15 = 60 marks)
                           Answer any FOUR questions.



                                            24      DE–7203
                                                                                            Wk




                           All questions carry equal marks.

9.    Discuss the profile of a modern Indian Manger as regards mobility,
      adaptability, leadershipship style and job satisfaction.

10.   Explain the parties to Industrial relations and the pattern of interaction
      between them.

11.   Discuss the important problems of Trade Unions in India. Suggest measures to
      remove these problems.

12.   Write notes on the following :
      (a)   Concept of Labour Policy.
      (b)   Impact of Industrial Policy.
      (c)   Industrial Relations Commission.

13.   ‗‗Conflict is not necessarily bad. It may have some positive implications‘‘. In the
      light of this statement, discuss the positive aspects of Industrial conflicts.

14.   ‗‗In the highest form of discipline, all are self-regulated and all are free‘‘.
      Discuss this statement and enumerate the measures that are necessary for the
      maintenance of discipline in an Industrial organisation.

15.   Explain the importance of upward communications in Indian Industries.



                                   –––––––––––––––
DE–7648                                                       34

                              DISTANCE EDUCATION


            M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                    Third Semester

                            LABOUR LEGISLATIONS – I

                                    (2008 onwards)

Time : Three hours                         Maximum : 100 marks
                          SECTION A — (5  8 = 40 marks)



                                           25         DE–7203
                                                              Wk




     Answer any FIVE questions.
 All questions carry equal marks.

1. Explain the term ―Factory‖ under the Factories Act
   1948.

2.    Explain briefly the term ―Industry‖ with reference to
     the Bangalore Water Supply case.

3. What are the functions of the inspectors provided by the
   Employees State Insurance Act 1948?

4. What are the provisions for appointment of inspectors
   under    the  Employees‘     provident  funds    and
   Miscellaneous Provisions Act 1952? What are their
   duties?

5. What is the object of the Shop and establishment Act
   1947?

6. What is the object of Workmen Compensation Act of
   1923?

7. Enumerate the Employees provident fund and other
   Schemes.

8. What are the provisions with regard to working hours of
   women under the Factories Act of 1948?


SECTION B — (4 × 15 = 60 marks)

     Answer any FOUR questions.

 All questions carry equal marks.

9. Discuss the health and welfare provisions of the
   Factories Act 1948.

10. Briefly compare the provisions of chapter V-A and V-B
    of Industrial Disputes Act 1947 relating to lay-off,
    retrenchment and closure.

11. How far is an employer liable to pay compensation to a
    workman injured by accident arising out of and in the
    course of employment? What is notional extension
    theory of Supreme Court in this regard?

12. What are the powers of the court under EPF Act??




                 26        DE–7203
                                                                                         Wk




                         13. Explain the procedure for registration of factories under
                             and establishments under ESI Act.

                         14. Discuss the provision relating to money due from
                             employer and their recovery under the EPF Act.

                         15. (a)    Explain the term industrial dispute. ‗What are
                             the provisions regarding reference of an industrial
                             dispute under the ID Act of 1947?

                            (b)    Powers of       authorities    under   shops   and
                         Establishments Act.



                                   ———————
DE–7649                                                      35

                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                   Third Semester

                         TRAINING AND DEVELOPMENT

                                   (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                            Answer any FIVE questions.

                          All questions carry equal marks.

   1. ‗Training programmes are helpful to avoid personnel obsolescence‘ —
        Illustrate.

   2. Describe the structure and functions of training department.

   3. Highlight the merits of role-play methods.

   4. What are the principles of executive development?

   5. Write a note on cost benefit analysis.

   6. Describe the role of Indian Universities in imparting management training.

   7. Critically assess the Government policy on training.


                                          27        DE–7203
                                                                                        Wk




   8. What are the techniques of training towards improving knowledge and
       attitude?

                         SECTION B — (4 × 15 = 60 marks)

                            Answer any FOUR questions.

                          All questions carry equal marks.

   9. Analyze the merits and demerits of various executive development methods.

   10. Briefly discuss the HRD methods for service sector.

   11. Lecture method is the absolute methods in training process. Do you agree?
       Justify your answer.

   12. Discuss the process of evaluation of effectiveness of training and development
       programmes.

   13. ‗Training is said to be an investment‘. Explain why and how so? Illustrate
       with examples how ROI from training can be improved.

   14. Explain the training causes and programmes conducted by the training
       institutions in India.

   15. Elucidate the techniques of off the job training.

                                  –––––––––––––––
DE–7650                                                      36


                             DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2009.

                                   Third Semester

                        COMPENSATION MANAGEMENT

                                   (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                             Answer any FIVE questions.

                          All questions carry equal marks.




                                          28         DE–7203
                                                                                      Wk




      1. What are the micro economic factors that are concerned with pay and
          compensation?

2.     What are the company factors that influence wage fixation?

3.     What are the advantages and disadvantages of different non-monetary
       incentive schemes?

4.     What are the significance of fringe benefits?

5.     What are the techniques used to control the employee cost?

6.     What are the key provisions given in payment of Bonus Act?

7.     How will you plan compensation for knowledge professional?

8.     Explain the relation between compensation and motivation.

                          SECTION B — (4  15 = 60 marks)

                             Answer any FOUR questions.

                           All questions carry equal marks.

9.     Discuss in detail any two wage theories and their significance.

10.    Explain in detail the different components of compensation.

11.    Briefly explain the steps involved in designing pay structure.

12.    Critically examine the significance of different monetary incentive schemes.

13.    What do you understand by performance linked compensation? What are the
       different parameters used to measure performance?

14.    What are the key provisions available in payment of wages Act? Explain it
       with suitable example.

15.    Discuss in detail the current trends in compensation management.



                                    ———————




                                           29          DE–7203

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:45
posted:2/8/2012
language:
pages:29