Karl Tickle by yaohongm

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									                                          Karl Tickle
     Hunters Lodge                                               Email: karl@ktmp.co.uk
     Church Lane
     Strubby
     Lincolnshire                                           Date of Birth: 7th March 1961
     LN13 0LR                                            Driving Licence: Full Car & MC
     Home: 01507 451271                             Security Clearance: Lapsed (Formerly DV)
     Mobile: 07718 207998
     PERSONAL PROFILE
     A highly experienced and dedicated Training Instructor with knowledge of teaching
     from new entry level to senior management in multi-cultural environments. Delivering IT
     instruction: A proven leader, skilled communicator, in coaching and motivation work.
     Regarded as the lead instructor in a team of twelve.
     RELEVANT EXPERIENCE
              Proficient knowledge of current server, desktop and laptop hardware systems;
               network and desktop operating systems and standard applications and
               utilities.
            Comprehensive knowledge of MS Office Applications, Adobe Acrobat,
               Symantec Norton Antivirus & Ghost, Internet Explorer, LAN/WAN Networks,
               Internet/Intranet Operations, Disaster Recovery Planning.
            Administered Domain Name Servers (Server 2003)
            General desktop support, assisted web development, Exchange server
               administration and remote support to end users
            Responsible for 1st 2nd & 3rd line servicing of desktop systems
            Ability to exchange components of network and desktop systems
CAREER HISTORY
July – Present IT Trainer           iPM System NHS United Lincolnshire Hospital Trust
February 2006 – Present              Self-Employed MD KTMP Film production company
February – May 2010 – IT Refresh\Support Technician – Mouchel Lincoln (Contract)

     May 09 – July 09          Secondment to JBC Computers Ltd, Coventry
           PC/Network construction and configuration
           Installation and configuration of Windows 2000/2003 server, XP Pro,
              Exchange 2000
           Fault-finding, diagnosis and rectification of hardware faults with BIOS re-
              configuration
           Understanding Network architecture LAN/WAN topologies and protocols
           Knowledge of network hardware including hubs, switches and routers
           Managing Active Directory domains including User Profiles and Group Policies
           Network administration and security with Windows 2000/2003 Server; DHCP;
              Subnetting; DNS; Routing & Remote access
           Setting up and configuring Cisco routers with HyperTerminal; Routing
              protocols

     HM Forces (RN) Electronic Engineer/IT Administrator/Trainer 1984 – 2009
     Appointed to the role of Training Instructor following 21 years electronic engineering
     practice; teaching Communication Information Systems setup and problem solving. After
     two years, moved to training a new bespoke IT based maintenance auditing system
     delivering to all levels of end-user.
     Experience and Achievements
     IT Network Administrator
          Responsible for network security (inc Group Policies), network re-builds, new
             installations and classroom preparations.
          Assisted new installation of training network including SAN.
          PC rebuilding and commissioning including full software populations.
          Responsible for maintenance of Exchange, DNS and FTP servers inc UPS servicing.
          Assisted VM Ware deployment and utilisation.
     IT Instructor
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      Module responsible Officer for development and updating of Basic Computing
       Course.
      Module Responsible Officer for Communication Information System Networking
       Managers Course.
      Part of a three-man team of network administrators for a large LAN based training
       network.
      Partner of training department for unit maintenance management system
       instruction delivery with 100% success rate.
      Acquired potent coaching and motivation skills through both experience and
       professional training.

Key Achievements
    Re-built primary course, incorporating all new technologies.
    Developed new courses for new department training aimed at middle to senior
       management.
    Updated and re-invigorated outdated training courses.
    Built new computer networked classrooms (5 in total).
    Filmed, edited and published training film using own resources and time:
       Approved and released to fleet end-users.
Electronic Engineer
Team Leader / Instructor
    Manager of day to day maintenance and operation of a complexed radar system.
       Role included team management to a group of eight.
    Trained staff members in preparation for promotion examinations.
    Health and Safety responsible officer for department including Radiation
       Protection Supervisor
    Carried out the role of: Fire fighting duty & Health & Safety officer
Key Achievements
    Provided constant serviceable equipment with downtime of only 0.2% over three
       year period.
    Achieved a major repair without using new parts, saving twelve hours
       maintenance time and with a cost saving of £35K.
    Trained and coordinated instruction for over 30 staff achieving promotion
Education and Vocational Qualifications
    C&G Level 3 Inspection, Testing and Certification of Electrical Installations
    NVQ Level 3 Domestic Electrical Installation
    City & Guild Level 3 BS:7671 17th IEE Regulations
    Programmable Logic Control PJT 464
    EDEXCEL Level 4 BTEC Professional Certificate in Teaching in The Lifelong
       Learning Sector
    Senior Management Leadership Qualification
    Leading Management Leadership Qualification
    ECDL
    City & Guilds: Electronics Servicing: Parts 1, 2 & 3
    City & Guilds: Electrical Installation: Parts 1 & 2
    NWRAC: Electrical Installation Work Part 1
    Educated to GCE standard in 8 subjects including Mathematics and English
Vocational Training
      Microsoft Server & Windows 2000 / Microsoft Server 2003 Management
      Microsoft Security Management
      Virtual Machine Technology
      CISCO – CCNA Router Technology
      Radiation Protection Supervisor Course
      Manual Handling Techniques
      Network Technologies Courses SERCO / RACAL
      Working Towards: N+, MCSE, CCNP (WinXP Pro and 2003 Server)
Hobbies & Interests
MD film production company, music (listening & making), woodcrafts.


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REFERENCES
     Mr Bill Jaspal            Mr Keith Tallett
     Managing Director         Operations Director
     JBC Computers Ltd         JBC Computers Ltd
     Stoneleigh House          Stoneleigh House
     Earlsdon Street           Earlsdon Street
     Earlsdon                  Earlsdon
     Coventry                  Coventry
     CV5 6EJ                   CV5 6EJ
     Tel: 02476 719720         E-mail: keith@jbcmail.com
     Fax: 02476 719709         Fax: 02476 719709




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