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Santa Rosa County Board of Commissioners Annual Report to the


  • pg 1
									         Santa Rosa County Board of Commissioners
     Annual Report to the Citizens of Santa Rosa County
                    Fiscal Year 2010/2011

R e f l e c t i o n s
s n o i t c e l f e R
Ta b l e o f C o n T e n T s
      2    Welcome
      3    County Leadership
      5    County Administrator & County Attorney
      6    Organizational Chart
      7    County Profile
      11   Figures

      13   County Engineer
           Engineering Department, Environmental Division,
           and Navarre Beach

      19   Human Resources
           Personnel, Risk Management, Grants Department,
           and Library System

      23   Office of Management & Budget
           Administrative Services, Budget Office, Procurement
           Department, and Computer/GIS Department

      27   Public Services
           Animal Services, Emergency Management,
           Development Services, Housing, Transportation,
           Long Range Planning, and Veterans Services

      37   Public Works
           Building Maintenance, Road & Bridge, and
           Parks Department

      43   Public Information
      44   Veterans Memorial
      45   County Extension
      46   Maps
                                                                                                     Cover photo: Pond Creek by Darliene Stanhope, Planning & Zoning
                                                                                      Inside cover & back cover: Fun by the shore by Natasha Godwin, Library Services

           In order to offer this service at the lowest cost possible, this publication was created in-house and is not professionally printed, but is available on the
           county’s website at The public can view current and past issues of county publications at and sign up to
           receive the publication of their choice automatically via e-mail by clicking the subscribe button found on To help ensure access to
           the county's informational pieces, citizens without internet access are encouraged to use the public computer resources available at one of the five
           county libraries or call (850) 983-1877 to receive a copy by mail.
We l c o m e
e m o c l eW
As we reflect on the past year with its many challenges and
accomplishments, we look to the future with great optimism.

All of your board of county commission employees, the
constitutional officers and their employees have and will
continue to provide the best services possible with fewer
employees than in the past and at the lowest cost possible
to the citizens of Santa Rosa County. Santa Rosa County is
living within its means. We have a balanced budget without
any increase in taxes. According to an October 2011 Florida
TaxWatch Report, “How Florida Counties Compare,” Santa
Rosa County ranks 61st out of 67 Florida counties in terms of
total county and city taxes per capita, with 67 being the least
taxed in the state.

Everyone must continue to work together to meet the
challenges ahead. Hopefully, the economy will return to
some normalcy soon, which would make life better for
all of us. We are blessed to live in a county that has such                                 2010-2011 Board of County Commissioners
great potential to grow its economy and provide jobs for its                   Bob Cole, Don Salter, Jim Williamson, Jim Melvin, and Lane Lynchard
residents.                                                        Santa Rosa County has been working on many transportation projects this past year and
                                                                  will continue to plan other projects to meet our future transportation needs.
We are reevaluating the way we do economic development in
our county. Our goal is to make economic development in           As a life long resident of Santa Rosa County, I have seen many changes. I still think Santa
Santa Rosa County the best in the state of Florida. In doing      Rosa County is the best place I know of to live and raise a family. I am grateful to all of
so, we must also partner with our neighboring counties to         you for giving me the opportunity to serve as one of your five commissioners.
strengthen our endeavors.
                                                                  Wishing you all a blessed 2012.
Our county is in dire need of a new judicial complex as the
present one is outdated and insufficient. Our employees and
the public deserve a decent place to conduct the legal issues
of our county. With continued planning, all of us can figure
                                                                                                                                          Jim Williamson
out a way to build and pay for this much needed facility.
                                                                                                                         Chair & District 1 Commissioner

  County leadership
  pihsredaeL ytnuoC
                            We l c o m e
The board of county commissioners consists of five constitutional officers or five elected
                            e m o c l eW
commissioners, who are elected at-large to serve and represent one of five districts and the county
as a whole, as the governing body for Santa Rosa County. The Santa Rosa County Board of County
Commissioners serves as the legislative and policy setting body of Santa Rosa County as established
under Section 125 of the Florida Statutes. The board duties include, but are not limited to:

  •	 Adopting, reviewing, and adjusting the annual county budget (see page 13) and authorizing
  •	 Setting and authorizing the levy and collection of county-wide property taxes, with the                 Chair & District 1        Vice-Chair & District 2
     exception of school board, water and fire district millage rates (see page 15 for millage rate            Commissioner                Commissioner
     history).                                                                                                Jim Williamson                  Bob Cole
  •	 Establishing policies and procedures for county departments to meet county goals.                      comm-williamson@                comm-cole@
  •	 Appointing the county administrator (see page 7), county attorney, and county representatives to   
     other governmental boards or committees.
  •	 Ratifying, modifying or denying the actions of commissions and boards which are advisory to
     the county board.
  •	 Adopting and ratifying ordinances and resolutions as needed for the enforcement of county-
     wide actions.
  •	 Reviewing the effectiveness of county services and programs as performed by the departments
     under the board of county commissioners. Departments primarily provide development,
     building, emergency, environmental, road, and park functions or services.
  •	 Communicating to state and federal government agencies and officials the needs and concerns
     of Santa Rosa County residents and our community.
  •	 Representing the county on administrative/advisory boards, commissions, and associations
     which provide direct and indirect county services, on a local, regional and state level.
  •	 Other duties and responsibilities that may be enacted by the federal government, state legislature   District 3 Commissioner     District 4 Commissioner
     and governor.                                                                                               Don Salter                  Jim Melvin
                                                                                                               comm-salter@               comm-melvin@
The commission meets in regular session to vote on agenda items beginning at 9 a.m. on the second and  
fourth Thursday of each month. Discussion of agenda items takes place during committee meetings
on the Monday prior to the second and fourth Thursday of each month. Both meetings are held in
the commissioners’ board room in the administrative center located at 6495 Caroline Street. Meetings
can also be viewed on the Web live at, or by watching the                                   District 5 Commissioner
meeting in its entirety posted the afternoon of the meeting at the same link. Special meetings and                                       Lane Lynchard
workshops are advertised and open to the public.                                                                                       comm-lynchard@
                           How to contact your county commissioners:
                            (850) 983-1877 Office, (850)983-1856 Fax
                                  6495 Caroline Street, Suite M
                                       Milton, FL 32570
                                                 neW Commission DisTRiCT lines
                                             Reapportionment or "redistricting" is the process of redrawing the electoral
                                             district lines and boundaries for all levels of government including the U.S.
                                             House of Representatives, state legislatures and many local government
                                             organizations like county commissions, school boards, and city councils in
                                             order to equalize district populations and help ensure fair representation. The
                                             Santa Rosa County Board of Commissioners is required by law to adjust the
                                             boundaries of the county commission districts into five commission districts
                                             as equal in population as possible following each decennial federal census.

                                             In 2001, the county commission districts were redrawn to include
                           3                 approximately 23,000 people in each of the five commission districts. Since
                                             the 2000 census, the population in Santa Rosa County increased 28.6 percent
                                             to an estimated 151,372. In 2000-2010 commission district 4 experienced the
                                             greatest population growth, with the other districts of the county generally
                                             growing proportionately.

                                                                                           The process of redistricting
                                                                                           included a series of public
                                                                                           review periods and meetings
                                                                                           where citizens gave input and
                                                                                           five options for new district
                                                                                           lines were developed. After a
                                                                                           final public hearing on October
                                                                  3                        27, commissioners voted to
                                                                                           adopt the new commission
                  1                2                                                       districts boundaries.
                                                                                           It is important to note that
                                                                                           in Santa Rosa County, the
                                                                                           commission is elected "at
                                                                                           large," meaning all registered
                                                                                           voters in the county are able to
                                                                                           cast a vote for each commission
   2010-2020                                                                               seat on the ballot. The
                                                                                  4        commissioners represent one of
Commission Districts                                                                       the five districts and the county
                                        2000-2010                                          as a whole. The redistricting
                               4       Commission                                          does not affect the "working
                                         Districts                                         districts" of the county, with
                       5                                5                                  each district contains an equal
                                                                                           number of road miles.
County administrator
rotartsinimdA ytnuoC
On behalf of the Santa Rosa          resourcefulness and capacity            U.S. Census. The board engaged
County Board of Commissioners,       of both senior staff and our            the public in an interactive
it is my honor as the county         workforce. Again this year, as          exercise to reapportion its five
administrator to present the         part of the annual budget process,      commission districts in equal
Fiscal Year 2010/2011 Santa          this office, along with senior          population units consistent with
Rosa County Annual Report,           management staff conducted a            state and federal statutes. The
which is designed to encapsulate     department by department review         most significant change of this
the     accomplishments        and   to ensure our workforce was             reapportionment or redistricting
achievements of the offices,         properly aligned to the workload.       was the moving of the district 4
functions,    and     departments    The result was a reduction in a         boundary southward to the East
responsible to the board of county   number of budgeted positions.           River to accommodate the shifts
commissioners.                       The challenge will be to continue       in the population primarily in the
                                     to ensure that service levels are       Navarre area.
This year’s annual report is         minimally impacted by funding
entitled "Reflections" and focuses   reductions     while    providing       Like our natural resources, our
on the natural assets or resources   exemplary service with fewer            human resources proved to be
of Santa Rosa County. The most       resources.                              resilient and resourceful and our
obvious asset or resource, natural                                           most important asset. I remain
or otherwise is our people, while    This year there was no dominant         extremely proud of our employees
the second most obvious asset        event like the Deepwater Horizon        and their dedication to providing
or resource is our beautiful         oil spill. However, this was the year   the best service to Santa Rosa
environment and quality of life.     that Santa Rosa County joined with      County residents.
                                     every other city, county, and state
The on-going economic downturn       government in reapportioning its
and resulting reduction in           elected representatives to align                          Hunter Walker
revenue again challenged the         with the recently completed 2010                    County Administrator

C ounty attorney
yenrottA ytnuo C                                                                                                             Veterans Memorial Plaza courtesy of
                                                                                                                          Bill Gamblin/the Santa Rosa Press Gazette

The county attorney is appointed by the Santa Rosa Board of County Commissioners and serves as its in-house chief legal counsel to the board in all legal matters. The
attorney provides legal advice and representation to the board of commissioners, the county administrator, all county departments, and the boards and committees
organized under the board of commissioners on matters related to their official responsibilities. Angela Jones has served as the Santa Rosa County Attorney since 2010.

The county attorney represents the commission in litigating claims filed against the county in state and federal court including eminent domain, personal injury, and
breach of contract cases, but does not handle any criminal matters. Duties also include attending mediation and arbitration sessions, drafting ordinances, resolutions,
contracts, interlocal government agreements and other legal documents, handling mortgage foreclosures and bankruptcy petitions and performing legal research.
The county attorney is not authorized to provide legal advice to private citizens in her capacity as county attorney.
                                         R E S I D E N T S O F S A N TA R O S A C O U N T Y
Clerk of the                      Property                   board of County                                                      supervisor of
   Court                                                                                                     sheriff                                Tax Collector
                                  appraiser                  Commissioners                                                          elections

                                                                  County administrator                                   County attorney
          Public information                                          Hunter Walker                                         Angela Jones
                officer                                               (850) 983-1855                                       (850) 983-1857
             Joy Tsubooka                                                  
            (850) 983-5254

          County engineer                     Human Resources                                office of                        Public services            Public Works
          Roger Blaylock, PE                    DeVann Cook                           management & budget                        Director                   Director
           (850) 981-7100                      (850) 983-1863                              Joel Haniford                      Tony Gomillion             Avis Whitfield
              rogerb@                            devannc@                                (850) 983-1843                       (850) 983-7000            (850) 626-0191

                                                                                                                            animal services
           asst. County                            Grants                                administrative                    Dominic Persichini         assistant Director
             engineer                           Sheila Harris                                 services                      (850) 983-4680           Stephen Furman, PE
         Michael Schmidt, PE                   (850) 983-1848                           Tammy Simmons                          dominicp@                (850) 626-0191
          (850) 981-7100                                                                 (850) 983-1940                          stephenf@
            michaels@                                                                        tammys@
           environmental                       library services                                                              Sheryl Bracewell         Road Department
                                                                                    budget office
         Jerrel Anderson, PE                    Gwen Wilson                                                                   (850) 983-5360             Jimmy White
                                                                                    Joel Haniford
           (850) 981-7135                      (850) 981-7323                                                                     sherylb@             (850) 626-0191
                                                                                  (850) 983-1843
               jerrela@                            gwenw@                                                                        jimmyw@
                                                                                                                              inspections &
            navarre beach                          Personnel                             Computer/Gis                          Tim Tolbert                 building
            Terry Wallace                       Cindy Williams                             Aleta Floyd                       (850) 983-7000             maintenance
           (850) 963-6110                       (850) 983-1889                           (850) 983-1841                    Thad Allen
              terryw@                              cindyw@                                    aletaf@                                                   (850) 626-1569
                                              Planning & Zoning
                                                                                                                                Beckie Cato
                                                                                                                              (850) 983-7000
                                              Risk management                              Procurement                            beckiec@            Parks Department
 Peter Prince airport                            Melissa Lloyd                             Orrin Smith                                                  Doyle Godwin
   industrial Park                              (850) 983-1863                           (850) 983-1870                                                (850) 983-1940
 Whiting aviation Park                             melissal@                                  orrins@                                                       parks@
                                                                         Veterans services
                                                                                                                             Karen Haworth
                                                                                                                              (850) 981-7155
County Profile
eliforP ytnuoC
               Population                         Property Value (in billions)                             labor force
                        2010 Estimates                              2010       2011           August 2011, Not Seasonally Adjusted
Total Population               151,372      Value of Real Property $12.20 $11.26             Civilian Labor Force           72,616
% Change, 2000 to 2010           28.6%      Residential             $7.30      $7.36         Number Employed                 65,347
Population under 5 years old      6.1%      Vacant Land               $.61      $.55         Number in County Unemployed 7,269
Population under 18 years old    23.9%      Commercial                $.92      $.91         Unemployment Rate               10.0%
Population 65 years old +        12.9%                                                           Source: Florida Agency for Workforce
         Source: US Census Bureau                             Parcels                         Innovation, Labor Market Statistics Center,
                                                                  2010    2011               Local Area Unemployment Statistics Program,
                                                                                              in cooperation with the U.S. Department of
                                            Total Parcel Count  103,130 103,380                    Labor, Bureau of Labor Statistics.
           Registered Voters                Homesteaded parcels 41,843 41,812
          Republican 64,194                 Senior Exemptions     2,533   2,521
          Democratic 28,285
                                                                                                       agricultural (2010)
          Non-Partisan 17,287
                                                                                             Total planted crops        75,016 acres
             Other 3,823                      Top 10 major Private employers
                                                                                             County gross value        $57,775,109*
         As of November 11, 2011                                        # Employed
                                                                                             Top crops             Cotton & Peanuts
                                            Wal-Mart Stores (3)               1,225
                                                                                             Livestock gross value       $6,516,690
                                            Baptist Healthcare Systems          634
                  income                    Santa Rosa Medical Center           498
                                                                                                   *Includes Green Industry est.
SRC Median Household Income $53,419         Mediacom                            300
FL Median Household Income        $44,755   Lowe's (2)                          270
SRC Population Below Poverty Level 11.4%    Tata Business Support Services     217
                                                                                             Green industry consists of approximately
FL Population Below Poverty Level   15.0%   Lifeguard Ambulance Service         175
                                                                                              35 nurseries that produce trees, shrubs,
  Source: US Census Bureau 2009 estimates   Andrews Institute                   150
                                                                                              sod and flowering plants; retail outlets
                                            AppRiver, LLC                       145
                                                                                                 that sell these products, over 200
                                            The Studer Group                    142
                                                                                                commercial landscape installation/
                                            Clearwire, LLC                      120
              Geography                                                                      maintenance services, and horticultural
    Total area of 1,174 square miles          Source: as of July 2011, Team Santa Rosa           operations including truck crops.
      1,017 square miles of land                Economic Development Council, Inc.
       157 square miles of water
        88.5 miles of coast line                      Public organizations
                                                                       # Employed
                                            State & Local Government         5,788
            County Roads                    SRC School District              2,600
        Dirt roads 118.25 miles             Federal Military                 1,367                      Photos top to bottom:
       Paved roads 1,446.57 miles           Federal Civilian Government        711                   Pumpkin farm by Dan Mullins
          Total miles 1,564.82                Source: as of July 2011, Team Santa Rosa           Historic Bagdad UMC by Cheryl Powell
                                                Economic Development Council, Inc.               Navarre Beach Pier by Chris Verlinde
                                                             Estimated Construction Dollars Spent in SRC
                                                                                                                                                                            Construction by Impact Area

                                                                                                                                                                                           AREA 1
                              120                                                                                                                                                      New Homes- 31
                                                                                                                                                                           Average Home Construction Costs- $112,478
                                  90                                                                                                                                          Remodel/Additions Single Family- 35
In Millions

                                                                                                                                                                                 New Commercial Buildings- 3
                                                                                                                                                                               Commercial Remodels/Additions -7

                                                                                                                                       High        Low
                                   0       2000       2001      2002      2003     2004     2005        2006    2007         2008      2009        2010                                                AREA 2
                                                                                          Fiscal Year                                                                                              New Homes- 272
                                                                                                                                                                                        Average Home Construction Costs- $117,733
                     Graph above represents structure costs only for both residential and commercial projects.                                                                            Remodel/Additions Single Family- 666
                  Both graphs represent calendar year figures. The spike in 2009 construction dollars is a result of                                                                          New Commercial Buildings- 24
                 two major projects, the Blackwater Correctional Facility and the H.T. Hackney distribution center.                                                                        Commercial Remodels/Additions -48

                                                                                                                                                                                                                          eglin afb
                                                                              Building Permit History                                                                        AREA 3
                                                                                                                                                                        New Homes- 255
                                  3500                                                     3,298
                                                                                                   All Residential Permits                                   Average Home Construction Costs- $156,019
                                  3000                                                                                                                         Remodel/Additions Single Family- 222
                                                                                           2,509                                                                   New Commercial Buildings- 10
                                  2500                                                                                                                          Commercial Remodels/Additions -121
              Number of Permits

                                                                                    Single Family Permits
                                                                                                                                                                         Transportation impact fees were suspended for 2011 for the
                                  1500       1,270                                                                                                                       third consecutive year. Any new construction, residential or
                                                                                                                                                                         commercial, which would normally be assessed a transportation
                                  1000                                                                                                                                   impact fee during the building permit process in 2009, 2010 or
                                                                                   All Commercial Permits
                                                                                                                                                                  727    2011 had impact fees waived. Those paying installments were
                                   500        263                                                                                                                        required to make payments for 2010 and 2011. Santa Rosa
                                                                                                                                                                         County Board of Commissioners originally voted to suspend
                                       0      2000           2001      2002      2003      2004          2005     2006          2007          2008        2009    2010   the collection of transportation impact fees for the 2009 calendar
                                                                                                                                                                         year as an incentive to stimulate new local construction projects.
County Profile
eliforP ytnuoC
                                                                                 Cost Per Citizen
Santa Rosa County has one of the lowest per capita costs per citizen, or the average cost per person residents pay for county services. The per capita rate (county taxes only)
includes the operating millage and any special county taxes for certain districts, MSTU, or debt service levies. The chart below shows Santa Rosa County rankings for 2008
and 2010 according to data available from the Florida Office of Economic & Demographic Research.

                                                                          operating            operating        Total Taxes          Total Taxes          % of Population in
            County            Population           Population            millage Rate         millage Rate      levied per        levied per Capita        Unincorporated
                            estimates 2008       estimates 2010              2008                 2010          Capita 2008             2010                    areas
             Citrus             142,043               142,202              5.7299               5.7299             $497                 $436                     92%
            Escambia            313,480               311,184              6.9755               6.9755             $355                 $328                     82%
          Indian River          141,667               142,009              3.0689               3.0892             $688                 $548                     65%
             Martin             143,868               143,777               4.897               5.5250            $1,037                $957                     86%
            Okaloosa            197,597               195,346              3.2995               3.2899             $298                 $250                     59%
           Santa Rosa           144,136               146,162              6.0953               6.0953             $367                 $316                     90%

                           Santa Rosa County provides services at the lowest cost compared to four of five neighboring and similar-sized counties. Okaloosa County does
                         have a lower per capita rate, but it also has only 59 percent of its population living in unincorporated areas, where Santa Rosa has 90 percent. People
                                   living in incorporated areas, or towns and cities, generally pay additional town or city taxes which are not reflected in this table.

In the Florida Tax Watch Report "How Florida Counties Compare," when including city and town tax revenues, residents in Santa Rosa County ranks 61 out of 67 Florida
counties in terms of total county and city taxes per capita, with 67 being the least taxed in the state. The state average, $1,014 per capita, is more than double Santa Rosa’s $407
per capita tax burden.

1.    Monroe             $2,154     15. Pinellas                $1,031     26.   St. Johns            $853   40.   Levy                  $646     54.   Jackson                $489
2.    Walton             $1,527     16. Indian River            $1,029     27.   Escambia             $802   41.   Okaloosa              $638     55.   Gilchrist              $477
3.    Franklin           $1,445     17. Nassau                  $1,029     28.   Bay                  $801   42.   Hamilton              $635     56.   Pasco                  $476
4.    Miami-Dade         $1,425                                            29.   Polk                 $767   43.   Jefferson             $611     57.   Gadsden                $474
5.    Martin             $1,288            State Average $1,014            30.   Leon                 $752   44.   Dixie                 $590     58.   Hernando               $465
6.    Palm Beach         $1,254                                            31.   Brevard              $738   45.   Citrus                $584     59.   Wakulla                $464
7.    Gulf               $1,243     18.   Duval                 $1,007     32.   Taylor               $736   46.   Washington            $577     60.   Bradford               $443
8.    Collier            $1,223     19.   Sarasota               $965      33.   Putnam               $722   47.   Madison               $567     61.   santa Rosa             $407
9.    Broward            $1,174     20.   Volusia                $944      34.   Hardee               $702   48.   DeSoto                $562     62.   Baker                  $377
10.   Charlotte          $1,153     21.   Seminole               $891      35.   Lake                 $702   49.   Marion                $541     63.   Calhoun                $344
11.   Orange             $1,103     22.   Flagler                $882      36.   Hendry               $693   50.   Clay                  $541     64.   Liberty                $316
12.   Hillsborough       $1,062     23.   Manatee                $868      37.   Okeechobee           $688   51.   Sumter                $536     65.   Lafayette              $301
13.   Lee                $1,061     24.   St. Lucie              $868      38.   Highlands            $685   52.   Columbia              $523     66.   Holmes                 $260
14.   Osceola            $1,037     25.   Alachua                $856      39.   Glades               $682   53.   Suwannee              $520     67.   Union                  $256
                                                                                                  staffing levels
                                                                                                                                                     Unlike businesses that produce a product,
                                                                                        481                                                          government is a service industry, where our
Number of Employees

                                                                                                                                                     greatest expenses are the people who are needed
                                                                              450                450                                                 to provide the services offered to our citizens.
                                                          395                                                                                        While the population has grown by more than
                      400             379       385                                                             388                                  28,000, current staffing is lower than fiscal year
                             361                                                                                                 364                 2000/2001. The Santa Rosa County Board of
                                                                                                                                                     Commissioners and their staff have worked
                                                                                                                                                     diligently to reduce staffing levels by aligning
                                                                                                                                                     workforce with workload and exploring ways to
                            2000/01 2001/02   2002/03 2003/04     2004/05   2005/06    2006/07   2007/08 2008/09 2009/10 2010/11        2011/12      work more efficiently. Since 2006, 123 positions
                                                                             Fiscal Year                                                             or 34 percent of the workforce has been reduced.

                                                                                    salary Range          # of staff         Percentage of           In fact, the Santa Rosa County Board of
                              Salaries Not Top-Heavy                                                                          Total staff            Commissioners has the least number of
   A majority of our employees, many who are Santa Rosa                           $19,999 or less             16                  5%                 employees per resident when compared to our
   County residents, fall in the low to middle income                                                                                                neighboring counties and those Florida counties
                                                                                  $20,000-29,999             126                 36%
   bracket. According to the U.S. Census Bureau 2009                                                                                                 of similar size. At fiscal year 2010/2011 levels, we
                                                                                  $30,000-39,999              95                 27%                 averaged one employee for every 402 residents.
   estimates, the median household income for Santa Rosa
   County is $53,419 and $44,755 for the state of Florida.                        $40,000-49,999              59                 17%                 The ratio has increased since 2008 when there
   Sixty-eight percent of our staff earn under $40,000 per                        $50,000-59,999              27                  8%                 was one employee for every 335 residents.
   year. Sixteen employees, or less than five percent, make                       $60,000-69,999               8                  2%                 While some counties’ staff numbers are larger
   more than $70,000. (Percentages are based on 347 staff                                                                                            because they include county-run EMS and fire
                                                                                  $70,000-79,999               5                  1%                 services, Santa Rosa County’s staffing numbers
   members, seventeen positions were vacant.)
                                                                                  $80,000-89,999               3             Less than 1%            are significantly lower than our comparable and
                                                                                  $90,000-99,999               1             Less than 1%            neighboring counties.
                                                                                  Over $100,000               7                   2%
                                                                                                                                                                            2010/2011            staff to
                                                                                                                                                            County           staffing           Resident
                                                                                                                                                                              levels              Ratio
                                                                                                                                                        Citrus                 607               1:234
                                                                                                                                                        Escambia               982               1:317
                                                                                                                                                        Indian River           729                1:195
                                                                                                                                                        Martin                 849               1:169
                                                                                                                                                        Okaloosa               800               1:244
                                                                                                                                                        Santa Rosa             364               1:402

                                                   Population, millage, and per capita data taken from the EDR 2010 Florida County Ad Valorem Tax Profile available online at
                                                                                                                                                                              Licenses &
   Where the money Comes from

Sources of revenue for the general, road &
bridge and fine & forfeiture funds are:

Taxes                         $49,815,494          63.9%
Intergovernmental             $18,992,627          24.3%
Charges for Services          $ 5,515,770          7.1%
Miscellaneous                 $ 2,127,632          2.7%
Licenses & Permits            $ 1,163,924          1.5%
Fines & Forfeits              $ 375,277            0.5%

Total Revenue                 $77,990,724          100%

                                                                                                                                  Intergovernmental                    Misc. Fines &
                                       sRC eDR               sRC budgeted                                                                                                       Forfeits
           fiscal Year                Population               Revenue
                                      estimates*                                           8             e millage rate in Santa Rosa County was unchanged from 2001-2007, and lowered in
                                                                                                                   2008. Despite reduced revenues, the millage has not increased.
           2003/2004                    128,889               $65,406,533
           2004/2005                    133,721               $68,544,375                  7                             6.6175
           2005/2006                    136,443               $74,927,845                                                                                            6.0953
           2006/2007                    141,428               $83,752,985                  6
           2007/2008                    142,144               $81,471,781
           2008/2009                    144,136               $77,952,391                  5
           2009/2010                    144,508               $74,666,455
           2010/2011                    146,162               $73,292,994                  4
Just like households and businesses around the country, the Santa Rosa
County Board of Commissioners have been faced with the need to do                          3
more with less. While the population is increasing in the county, our
budgets have gotten smaller. We are working harder and smarter than                        2
ever before to offer the same level of service to more people with less
*To keep numbers consistent, the EDR’s population estimates are used in the tables found
 on pages 10 & 11. However, recent U.S. Census Bureau data shows the population in
   Santa Rosa County to actually be larger with 151,372 people living in our county.       0   2000     2001 2002 2003 2004 2005 2006 2007 2008               2009    2010 2011     2012
           Public Safety                                                          Where the money is spent
                                       Expenditures of the general, road & bridge and        •	 Public safety - services provided for the security of persons and
                                       fine & forfeiture funds are divided into eight           property.
                                       categories:                                           •	 General Government - services provided by the legislative and
                                                                                                administrative branches of the local government for the
                                       Public Safety        $34,203,271         42.9%           benefit of the public as a whole.
                                       General Government $17,160,413           21.5%        •	 Transportation - cost of services for the safe and adequate flow
                                       Transportation       $15,852,684         20.0%           of vehicles, travelers and pedestrians.
                                       Human Services        $4,392,451          5.5%        •	 Human services - services for the care, treatment and control
                                       Physical Environment $3,465,526           4.3%           of human illness, injury or handicap, and for the welfare of
                                       Culture/Recreation    $3,011,838          3.8%           the community as a whole and it’s individuals.
                                       Court Related         $1,335,606          1.7%        •	 Culture & Recreation - cost of providing and maintaining
                                       Economic Environment $241,895             0.3%           cultural and recreational facilities and activities for the benefit
                                                                                                of citizens and visitors.
                                       Total Expenses            $79,663,684    100%         •	 Physical environment - services provided for the primary
                                                                                                purpose of achieving a satisfactory living environment by
       General Government                                                                       controlling and utilizing elements of the environment.
                                                                                             •	 economic environment - services which develop and improve
                                                                                                the economic condition of the community and its citizens.

                                                 Tax Collector     Clerk of Courts 2%
                                                          3.7%             Supervisor of Elections 1.2%        Breakdown of Constitutional Offices Funding
                                       Property Appraiser                                                                From the General Fund
                                                                                                            The general fund is county's primary operating fund
                                                                                                            for each of the five constitutional offices. The general
         Transportation                                                                                     fund does not include the road & bridge of fine &
                                                                          Board of County                   forfeiture funds.
                                                                              39.8%                             Board of County Commissioners- $24,398,074
                                                                                                                            Sheriff- $29,906,963
                                                                                                                       Property Appraiser- $2,796,266
                                                         Sheri                                                            Tax Collector- $2,292,495
                                                         48.7%                                                         Clerk to the Board- $1,202,240
                                                                                                                      Supervisor of Elections- $745,964
         Human Services
                                                                                                                       Total General Fund- $61,342,002
Culture /Recreation
               Physical Environment
Court Related
                Economic Development
County engineer
reenignE ytnuoC
The county engineering division is comprised of three departments: engineering, environmental and Navarre Beach utilities.

           Sunrise on Navarre Beach by
        Kenny Wilder/
e n G i n e e R i n G D e Pa RT m e n T               6051 Old Bagdad Hwy., Ste. 300, Milton • (850) 983-7100 •

The engineering department provides technical                                                     Fiscal Year Highlights
support to all county operations and departments.
Services include engineering planning, surveying,                                       •	 Peter Prince Airfield run-up aprons, project
environmental and regulatory permitting, design                                            management
and construction document preparation, and                                              •	 Oyster Pile boat ramp, in-house design and
inspection for multiple county projects involving                                          permitting
stormwater management, traffic management and                                           •	 Bal-Alex seawall, in-house design and
control systems, roadway improvements, airport                                             permitting with project management.
infrastructure, hazard mitigation, county owned                                         •	 Navarre Park Fishing Pier, in-house design and
water & wastewater systems and industrial park                                             permitting with project management
infrastructure improvements. Additionally, all                                          •	 Mosquito Control Building, design build with
                                                                                           project management
commercial site plans and subdivision developments
                                                                                        •	 Orion Lake drainage Hazard Mitigation
are reviewed to determine potable water, wastewater
                                                                                           Grant Project, project management
concurrency and compliance with the county’s
                                                                                        •	 Villa Venyce drainage HMGP, project
stormwater requirements with the land development
code. The department reviews four submittal phases
                                                                                        •	 Ganges/Madura drainage HMGP, project
- preliminary plat, construction plans, final plat,
paved road and drainage maintenance of subdivision
                                                                                        •	 Sabertooth drainage HMGP, project
developments and makes recommendations to the
board of county commissioners for each phase of
                                                                                        •	 Benny Russell Park Tennis, site layout
                                                                                        •	 Historic S.R. 1 multi use trail, design/bidding,
                                                                                           CEI services, LAP administration.
                                                                                        •	 Bagdad Mill site, assisted grants department
                                                                                           and design consultant (surveying, public
                                                                                        •	 Archie Glover Dredging project,
                                                                                           permits (FDEP, USACOE, National Marine
                                                                                           Fisheries, USCG), construction administration
                                                                                        •	 Longhorn Trail road paving MSBU project,
                                                                                           bidding, contract administration,
                                                                                        •	 Lorraine Court road paving MSBU project,
                                                                                           bidding, contract administration
                                                                                        •	 Chumuckla Springs Boat Ramp surveying,
                                                                                           design, environmental consultant, ERP wetland
                                                                                        •	 100 commercial pre application meetings
                                                                                        Left: Replacement of a fishing pier at Navarre Park
                                                                                          Top Right: Industrial Park sewer lift station rehab
                                                                                         Bottom Right: A completed section of the historic
                                                                                                      S.R. 1 restoration project
e n V i R o n m e n Ta l D i V i s i o n                                           6065 Old Bagdad Hwy., Milton • (850) 981-7135 •

There are three departments within the environmental
division including solid waste, recycle, and mosquito

solid Waste
The solid waste program for Santa Rosa County
consists of Central Landfill, Jay Transfer Station and
four closed landfills.

Central Landfill is a Class I and III facility. Garbage is
categorized into either Class I for household garbage
or Class III for non hazardous, non food contaminated                     Left: The new Jay Transfer station attendant building.
debris. Special waste and certain hazardous materials         Right: Household hazardous waste staff dispose of paint brought in by residents.
are accepted under specific requirements. During                           Below: Household hazardous waste tanks for used oil .
fiscal year 2010-2011, Central Landfill received a total
of 102,454 tons of Class I materials and 26,057 tons of
Class III.
                                                               The Jay Transfer Station is a drop off location on the
                                                               north end of the county for individuals to drop off
Operation of the landfill requires several types of large
                                                               household garbage. During fiscal year 2010-2011, the
equipment. The vehicle maintenance shop maintains all
                                                               attendant building was replaced. The combination of
the large equipment for preventative maintenance, as
                                                               previous improvements to the drop off area, the new
well as, major repairs for equipment at Central Landfill.
                                                               attendant building, and the on site customer service,
In addition to disposing of items in the landfill, certain     disposal of household garbage is an easy and more
materials are set aside for recycling, such as electronics,    pleasant task.
appliances, metals, and tires. We also divert many items
at the Household Hazardous Waste Facility, such as             landfill Remediation Wells
chemicals, paint, and old gas. These items are accepted        In Santa Rosa County we have remediation systems at      be the only one in the immediate area that honors its
free of charge from individuals.                               Holley, Class III, and Central Landfills. The purpose    responsibility as an environmental steward.
                                                               of the remediation systems is to clean and reduce
                                                               contamination of ground water.                           To date the system at Santa Rosa County Class III
                                                                                                                        Landfill, which started in 2008, has cleaned 89,688,000
                                                               The Holley Landfill remediation system has two           gallons of water. Central Landfill is currently running
                                                               recovery wells which will receive a remediation system   seven recovery wells. These wells have pumped to
                                                               makeover. The system has been running continuously       date 2.9 billion gallons of groundwater for treatment
                                                               since 1999. Recovery well RW-2 has recovered to          before return to the sand and gravel aquifer. Santa
                                                               date 269,616,700 gallons of water; while recovery well   Rosa County is still used by FDEP as an example for
                                                               RW-1b recovered 241,904,600 gallons. Total water         successful remediation.
                                                               remediated and returned to the aquifer by Santa Rosa
                                                               County’s Holley remediation system is 611,521,300        Northwest Landfill, Jay, Florida has successfully reached
               The vehicle maintenance shop at                 gallons of water. This remediation system continues to   its final closure after monitoring groundwater quality
                     the Central Landfill.
for 20 years. No environmental impacts occurred            mosquito Control                                             In fiscal year 2011, thanks to funds provided by the
outside of the landfill boundary.                          The mosquito control department is responsible for           Florida Department of Agriculture, the mosquito
                                                           the larvacide and adulticide treatment of mosquitoes         building addition began. The building extension will
Recycle Department                                         for Santa Rosa County. Mosquito prevention is                provide better chemical storage space and an area
The recycle department utilizes public drop sites placed   achieved through public education, surveillance, and         for employee safety education training. In fiscal year
throughout the county for individuals to drop off their    monitoring of adulticide and larvacide treatments.           2011 approximately 750,000 acres were treated with
recycle material. At each drop site there are up to six    Larvacide assessments are completed throughout the           adulticide and 450 acres were treated for larva. Over
containers for residents to contribute their plastic       year. Mosquito larva is treated in ditches, abandoned        400 mosquito requests for fogging, water treatment,
containers, aluminum & tin cans, glass jars & bottles,     pools, holding ponds, etc. In addition to larviciding;       and yard assessment were fulfilled.
paper, and cardboard. In July 2011, the south end          when temperatures are above 60 degrees, up to three
of the county began two new franchises for curbside        fog trucks are utilized per weeknight, for spraying the
residential garbage collection. In addition to garbage     adult mosquitoes. The mosquito control department
                                                                                                                                    Fiscal Year Highlights
collection the contracts also offer, for no additional     has 28 spray routes that cover the entire county. During
                                                                                                                        •	   Central Landfill received 102,454 tons of Class I
charge, yard waste collection, bulk waste pickup and       the spray season, 10-15 routes are sprayed each week.
                                                                                                                             materials, and 26,057 tons of Class III materials.
                                                           Traps are set throughout the county, to monitor species
                                                                                                                        •	   Jay Transfer Station attendant building was
                                                           of mosquitoes, migration patterns and breeding areas.
                                                                                                                        •	   The vehicle maintenance shop at Central Landfill
                                                                                                                             added an emergency eye wash station and
                                                                                                                             extended the roof.
                                                                                                                        •	   The household hazardous waste facility diverted
                                                                                                                             4,081 fluorescent bulbs, 17,095 gallons of
                                                                                                                             chemicals, pesticides, oil, gas, paint, etc., 666
                                                                                                                             batteries, and 3,818 aerosol cans and more.
                                                                                                                        •	   The recycle department received approximately
                                                                                                                             11,000,000 pounds of materials including
                                                                                                                             approximately 720,000 pounds of glass, all being
curbside recycling.
                                                                                                                             diverted from landfill disposal.
Since the franchise,
                                                                                                                        •	   The remediation system at Holley Landfill
recycling volumes
                                                                                                                             has reclaimed 611,521,300 gallons; SR Class III
have increased by
                                                                                                                             has reclaimed 89,688,000 gallons and Central has
about 40 percent
                                                                                                                             recovered 2.9 billion gallons of groundwater.
During          fiscal
                                                                                                                        •	   The mosquito control department treated
year      2010-2011,
                                                                                                                             750,000 acres with adulticide, 450 acres with
11,000,000 pounds
were         recycled
county-wide, with 720,000 pounds being recycled                                                                           Top left: The new Pace Patriot Road recycling site.
glass. Nearly 60 percent of all recyclables were from
                                                                                                                       Center: Preparing paper for recycling at Central Landfill
drop sites, 30 percent from curbside collection and 10
percent from other vendors.                                                                                           Left: Mosquito traps are used to monitor mosquito species,
                                                                                                                                     patterns and breeding areas.
naVa R R e b e aC H U T i l i T i e s                                          1411 Utility Drive, Navarre Beach • (850) 936-6110 •

  Navarre Beach Department maintains water and wastewater utilities on
  Navarre Beach. We also employ lifeguards, clean the beach, sidewalks, bike
  paths and maintain pavilions and restrooms.

                          Fiscal Year Highlights
  •	   Navarre Beach Water Department pumped 117 million gallons of water
       to approximately 1,017 accounts on Navarre Beach.
  •	   Navarre Beach Wastewater Department treated 78 million gallons of
  •	   The Navarre Beach Park has eleven covered pavilions, with 258
       pavilion reservations. The park offers covered picnic areas, public
       restrooms, grills and boardwalks to the beach. Birthdays, weddings,
       family reunions and just old fashion get togethers are very popular.
       Call (850) 936-6110 to make reservations. Now taking 2012
  •	   Navarre Beach Pier is the longest pier in the Gulf of Mexico. July of
       2011 had the highest monthly average of approximately 615 visitors/
       fishermen per day.
  •	   Navarre Beach Causeway Bike Path was completed last year. It ties the
       Highway 98 bike path to the existing Navarre Beach bike path at Gulf
  •	   Turtle Season (May through October), saw seven Loggerhead nests. Two were lost to Tropical storm Lee
       and one nest did not hatch. It held 86 unfertilized eggs. Navarre Beach saw a total of 722 eggs with 576
       turtles making it to the Gulf of Mexico. The turtle hatchings are unique to Navarre Beach. Call
       (850) 936-6110 to learn how to get your name on the “call list”.
  •	   Navarre Beach employed twelve lifeguards. Lifeguard season runs March 1 - October 31. The highest
       daily attendance was the May 29, Memorial Day weekend with an estimated 925 beach goers in the guarded

     Top: 2011 Navarre Beach
 Lifeguard Staff (Photo courtesy of
         the Navarre Press)
  Middle: Navarre Beach Causeway
            Bike Path
  Bottom: Covered public pavilions
 are available on the gulf and sound
       side of Navarre Park.

                                                           naVa R R e b e aC H P i e R
over 117,600 people are estimated to have visited the navarre beach Pier in its first year of operation. Pier managers,The Pier, inc., reported 28,743 fishing
and 88,755 walking admissions were paid from June 7, 2010 through may 31. in addition, 117 annual fishing passes and 55 annual walking passes were sold.
The 2010-2011 fiscal year revenue was $296,547.

at 1,545 feet, the pier is the longest in the state of florida and the Gulf of mexico. The new navarre beach Pier opened in June 2010 after Hurricane ivan
destroyed the “T” end design of the original pier in 2004 and Hurricane Dennis destroyed the mid section in July 2005.

           ba n n e R Y e a R f o R T o U R i s m
    2010-2011 fiscal year was a banner year for tourism in Santa Rosa County.
    Our bed tax revenues exceeded $1,000,000! The previous year's oil spill
    was a struggle but the revenues county leaders worked so hard to get from
    the state of Florida and BP allowed the Tourist Development Council to
    deliver the message that Navarre Beach was as pristine as ever and open
    for business.

    The bed tax collections for this fiscal year were 35 percent more than the
    2009-2010 fiscal year and 17 percent more than the 2008-2009 fiscal year.
    Gross rental receipts for July 2011 were approximately $5,000,000.

Human Resources
secruoseR namuH
Santa Rosa County Human Resources is comprised of two separate departments, personnel and risk management. With a staff of six, they provide comprehensive human
resource management services for the board of county commissioners. The department provides services to 353 BOCC employees which includes guidance, information and
assistance to division heads, department heads, and supervisors on personnel matters to ensure compliance with policy, procedure, and labor laws. Human resources also
provides recruitment assistance and personnel procedural information to the clerk of courts, property appraiser, sheriff ’s office, supervisor of elections, and tax collector. The
grants department and library system also fall under human resources.

   Bear Lake by Sabrina Brown, Development Services

P e R s o n n e l D e Pa RT m e n T                                                          6495 Caroline Street, Ste. H, Milton • (850) 983-1948 •

 The personnel department is responsible for the coordination of recruitment, classification and compensation,
 training and development, employee health & benefits, and wellness programs. The day-to-day operation
 includes ensuring that policies and procedures are followed and applied equitably for all employees.

                                         Fiscal Year Highlights
 •	   Employment announcements/postings - 36
 •	   Web page employment interest hits – 10,042
 •	   Employment applications received/processed – 1035
 •	   Applicants referred to hiring department - 525
 •	   Eligible employment lists established – 37
 •	   Elimination of BOCC positions due to budget reductions - 13
 •	   Personnel reassignments/transfers – 3
 •	   Employee separations – 45 (23 resigned, 18 retired, 3 dismissed, 1 released during probation).                    An animal control officer weighs in at the
 •	   Coordinated a flu shot clinic for employees in September 2010. Baptist Occupational Health provided                      2011 employee health fair.
      on-site flu shots for employees.
 •	   Created and provided daily messages via computer startup page and intranet for employee wellness and safety tips.
 •	   Held FRS webcast workshop February 2011 for employees regarding the topic of nearing retirement in the FRS & income tax planning.
 •	   Hosted workplace violence awareness training in March 2011 for Employees and Constitutional Officers.
 •	   Assisted with the Fourth Annual Employee Health Fair held in July 2011.
 •	   Underwent a compliance audit review in August 2011, and received commendation.
 •	   Received and reviewed 333 claim applications related to the State of Florida mandated program, Health Care Responsibility Act. Human Resources staff
      verified eligibility of claims to be 69.
 •	   Coordinated announcement and arrangement of the 2011 open enrollment process.
 •	   Prepared 109 in-house and public records and report requests.

R i s k m a naG e m e n T                                                                6495 Caroline Street, Ste. I, Milton • (850) 983-1863 •

 Santa Rosa County Risk Management administers the self-insurance fund which involves the processing and adjusting of all insurance claims resulting from auto
 liability, property, inland marine and workers’ compensation claims. Safety programs and committees, as well as safety training and inspections, are handled through
 Risk Management.
                                                                      Fiscal Year Highlights
 •	   Administered approximately 107 ongoing workers’ compensation open claims.
 •	   Worked with our third-party administrator, rehabilitation nurses and attorney on 59 new workers’ compensation claims.
 •	   Generated loss-analysis reports reflecting all claims against Santa Rosa County.
 •	   Managed the County’s safety shoe program.
 •	   Coordinated employee safety awards for over 350 employees.
 •	   Managed all general liability, auto and property policies.
 •	   Adjusted 20 auto claims, 34 property loss claims, 27 general liability claims and 19 equipment claims.
 •	   Coordinated claim settlements for numerous general liability and workers’ compensation claims.
 •	   Completed the process of updating all our Material Safety Data Sheet documents (over 200).
 •	   Monitored certificates of insurance for companies doing business with Santa Rosa County and those using county facilities.
G R a n T s D e Pa RT m e n T                                                                    6495 Caroline Street, Ste. H, Milton • (850) 983-1848 •

The grants department provides grant writing and grant management assistance to                                                                                                                           26

other departments of the county. This year the grants department assisted other                  BAGDAD                                                                                                    8 10
                                                                                            HISTORIC MILL SITE
departments with the management of over 30 grants totaling more than $10 million                                                                                                                          28
                                                                                                SITE PLAN
in State and Federal funding. These grants are for a variety of projects including                                                                                               6                             Project Phasing
drainage improvement projects, senior center improvements, park projects, sewer
                                                                                                                                                                                                               Phase One (FRDAP 2012-2013 Application)
                                                                                                                                  7                                     10
                                                                                                                                                                                                                 1        Asphalt Parking Lot (50 Parking Spaces; 4 Handicap spaces)
                                                                                                                                                                                         29                      2        Concrete Sidewalk

extension programs, emergency management preparedness programs, disaster                                                  25                          9   3
                                                                                                                                                                             3                                   3
                                                                                                                                                                                                                          Ten-foot Wide Asphalt Multi-Purpose Trail
                                                                                                                                                                                                                          Reenactment Commons Area Meadow

recovery public assistance program, and transportation improvement projects.                                                     10
                                                                                                                              109 8
                                                                                                                                                10                                                               5
                                                                                                                                                                                                                          Stormwater Management Facility (Vegetated Wetland Prairie)
                                                                                                                                                                                                                          Stormwater Management Facility (Vegetated Wet Detention)
                                                                                                         24        19 11                    9                  4                     9                           7        Handicapped Accessible Fishing Pier

                           Fiscal Year Highlights                                                             10
                                                                                                                   10 8
                                                                                                                     16 17
                                                                                                                                      15                                     9
                                                                                                                                                                                          14 2
                                                                                                                                                                                                                          Picnic Tables (7) and Grills (3)
                                                                                                                                                                                                                          Benches (6)
                                                                                                                                                                                                                          Trash Receptacles (2)
                                                                                                                                                                                                                 11       Bike Racks (1)
                                                                                                    23                8
                                                                                                                              9                                    10   5                                       Site      Utilities (Potable Water, Fire Lines and Hydrants, Sewer)

•	   Received FEMA approval for Local Mitigation Strategy and Flood                                                     3         10
                                                                                                                                        1        10                                                            Future Phases
                                                                                                                                                                                                                 13       Entrance Gateway and Sign

     Mitigation Plans.
                                                                                                                                                                                                                 14       Teaching Pavilion with Restrooms and Storage
                                                                                                                                                          10                                                     15       Multi-Purpose Pavilion
                                                                                                                             9       30                                                                          16       Gazebo

•	   Administered Hazard Mitigation Grant Program funds for drainage                                           9
                                                                                                                                  31                                                                             17
                                                                                                                                                                                                                          Flag Presentation

     improvements to Long Street and Lambert Lane to reduce flooding impacts.
                                                                                                                                                                                                                 19       Reconstructed Flywheel Exhibit
                                                                                                             6                 13      10                                                                        20       Future Trail Connection to Forsyth Street
                                                                                                                                                                                                                 21       Grassed Amphitheater Event Seating

•	   Design of Neighborhood Revitalization project for Bagdad has been                                             20
                                                                                                                                                                                                                          Wayside Exhibit Kiosk
                                                                                                                                                                                                                          Floating Tee Boat Dock
                                                                                                                                                                                                                                                      (15) (Funded with Multiple Sources)

     completed. Improvements will begin on sewer line extensions and hookups in
                                                                                                                                                                                                                 24       Floating Waterfront Boardwalk/Dock
                                                                                                                                                                                                                 25       Handicapped Accessible Ramp to Dock
                                                                                                                                                                                                                 26       Kayak Launch

     spring 2012.                                                                                                                                                                                                27
                                                                                                                                                                                                                          Kayak Launch Parking
                                                                                                                                                                                                                          Trail Boardwalk

•	   Defense Infrastructure Grant funds of approximately $500,000 were
                                                                                                                                                                                                                 29       Fenced Dog Park

                                                                                                                                             NORTH                                                               30       Maintenance Building with Future Caretaker Office and Residence
                                                                                                                                                                                                                 31       Fenced Maintenance Yard

     expended to purchase property and restrictive easements around NAS
                                                                                                                                                                                          0 20 60   120
                                                                                                                                                                                                                Site      Street Lighting
                                                                                                                                                                                                                 *        Existing Facilities – Other than fencing and trees, there are no existing

     Whiting Field to prevent further encroachment and to protect the base from

     BRAC and an additional $207,000 was secured for future
•	   Completed design of Bagdad Mill Site Passive Park
     facilities utilizing DEP Coastal Initiative Partnership
     Program funds. Permitting of site improvements is
     currently underway.
•	   Completed infrastructure improvements to support
     Blackwater Prison utilizing Community Development Block
     Grant Program Economic Development grant funds.
•	   Administered acquisition and demolition of flood-prone
     property in Pace utilizing Flood Mitigation Program Funds.
•	   Continued grant administration of Hurricanes Ivan,
     Dennis and Katrina public assistance program grant funds in
     excess of $84 million.
•	   Assisted with administration of over $5 million for six hazard
     mitigation grant stormwater improvement projects.
•	   Administered Florida Boating Improvement Program Grant
     funds for dredging of Archie Glover Boat Ramp Channel to                             Top: Conceptual site layout for the Bagdad Mill Site Passive Park.
     improve boater access.                                                                  Center: Conceptual image of the Bagdad Mill Site entrance.
•	   Coordinated Natural Resource Damage Assessment project                            Left: Conceptual image of the Bagdad Mill Site entertainment pavilion.
     list as a result of the Deepwater Horizon Oil Spill.           Right: Bagdad residents and other interested citizens attend public workshop to design Bagdad Mill Site Facilities.
l i b R a RY s e RV i C e s                                                6275 Dogwood Drive, Milton • (850) 981-7323 •

                                  Santa Rosa County libraries offer a wide range of services                   Fiscal Year Highlights
                                  to county residents. These services include the availability    •	   7,850 new library card registrations
                                  of bestselling fiction and nonfiction, music, movies, and       •	   Checkout of 361,897 items
                                  the use of public computers. Libraries located in Gulf          •	   29,097 research questions answered by library
                                  Breeze, Jay, Milton, Navarre, and Pace provide a place               employees with incalculable hours of instruction
                                  where residents of all ages can access both information              from employees on location and use of library
                                  and entertainment. Additionally, meeting room space is               materials and use of public computers
                                  available at several locations. Whether study materials         •	   3,600 county youth attended 215 library youth
                                  are needed or items for recreation, residents may obtain a           programs
                                  free library card and use it to check out library materials     •	   1,834 youth participated in 58 library youth
                                  in print, audio, and video formats.                                  Summer Reading program events – an all time
                                                                                                       record attendance.
                                  By visiting our library website at        •	   Through Senior Servies Outreach, over 1,500
                                  libraries, library card holders have access to numerous              books were read at county care centers
                                  library services both inside the library and from the
                                                                                                  •	   1,445 hours of assistance were provided by adult
                                  convenience of their homes. Library patrons may:
                                                                                                       volunteers in the library volunteer program
                                  •	 View the library catalog
                                                                                                  •	    417 hours of assistance were provided by high
                                  •	 Access the library’s events calendar
                                                                                                       school student volunteers working towards
                                  •	 Request library materials from any library in the
                                                                                                       scholarship goals
                                       system and have them sent to their home library
                                                                                                  •	   Community groups used library meeting rooms
                                  •	 Review personal library accounts
                                                                                                       461 times for over 6,000 attendees
                                  •	 Access hundreds of authenticated electronic
                                                                                                  •	   Community organizations used library bulletin
                                       sources provided by the library on topics such as:
                                                                                                       boards, displays, and literature racks to distribute
                                     ▷ Audio books to download onto personal listening
                                                                                                       non profit information
                                     ▷ Auto repair information and help                           •	   Voter registration assistance was provided to
                                     ▷ Books and authors and online book clubs                         citizens
                                     ▷ Business directories                                       •	   Wireless access service available at all library
                                     ▷ Computer skills                                                 outlets for customer mobile devices
                                     ▷ Genealogy and family history sources
                                     ▷ Health information.
                                     ▷ Homework subjects such as biography, history,
                                        science, social issues
                                     ▷ Investment services.
                                     ▷ Kids “readable” books
                                     ▷ Magazine articles on all subjects for consumers
                                        and journal articles for students and researchers

                              Top: An American History Book Club meeting at the Navarre branch.
                                 Center: A reading dog encourages a young reader to read aloud.
                                Left: Public computers are one of the most utilized resources.          Many residents use the library as a quiet place to
                                                                                                            study, like this Milton Library patron.
office of management & budget
tegduB & tnemeganaM fo eciffO
The office of management and budget consists of the budget office, computer/GIS mapping division, administrative services and procurement.

   Jordan Pond by Aleta Floyd, Computer/GIS Department
a D m i n i s T R aT i V e s e RV i C e s                                             6495 Caroline Street, Ste. J, Milton • (850) 983-1940 •

 The Santa Rosa County Administrative Services Department provides administration for county owned parks, airplane hangars at Peter Prince Field, road vacation
 requests, county record management compliance and various other services utilizing two full-time employees.

 The parks department is responsible for 73 parks. Park related duties require issuance of work orders for repair, maintenance, and renovation of public parks and
 recreation facilities including processing of associated invoices as well as handling the reservations of facilities to include coordinating with risk management issues that
 involve the safe use by park users. The administrative services manager acts as a liaison between the county and the sport associations to assure management agreement
 compliance and facilitates the Santa Rosa Parks and Recreation Committee.

 There are 100 county owned hangars located at Peter Prince Field. Administrative services is responsible for the compliance of tenant lease for the hangars at Peter Prince
 Field. The primary duties performed are biannual hangar inspections and processing of work orders for repair and maintenance issues. Administrative Services provides
 administrative support to the county Aviation Advisory Board and is also responsible for the minutes of meetings.

 Additionally, road vacations are processed by administrate services upon request by citizens according to the Florida Statue and county policy. Prior to presenting a
 vacation request to the Board of County Commissioners for approval several other departments are tasked with verifying county/citizen needs, surveys, and any other
 related issues. Administrative services also serves as the Santa Rosa County Board of County Commissioners Records Management Liaison Officer to insure records are
 maintained/destroyed according to Florida Statute and is responsible for the recording and distribution of county meetings.

bUD GeT offiCe                                                                              6495 Caroline Street, Ste. L, Milton • (850) 983-1853 •

  The budget office wears two hats. They are a service organization to help departments acquire the goods and services necessary to perform their jobs and assist citizens
  with MSBUs, or municipal service benefit units, and a control organization to ensure all funds are spent properly and in accordance with the approved budget.

  The budget office ensures that program managers, based on the availability of revenues, receive the resources needed to operate effectively and efficiently. The budget
  office is responsible for the development and monitoring of the annual operating and capital improvements budgets, fiscal policy analysis and special project research.
  See page 11 for a break down of the fiscal year 2010/2011 budget.

  They also coordinate program evaluations and provide management consulting services as requested by the board, the county administrator and directors. Staff
  continuously reviews and streamlines the budget process.

P R o C U R e m e n T D e Pa RT m e n T                                                    6495 Caroline Street, Ste. L, Milton • (850) 983-1870 •

   The procurement department is responsible for all aspects of the county bid process including the review of bid specifications, development and submittal of
   the advertisement of each bid request, notification of that request to registered vendors, receipt and review of bid submittals, maintenance of the files on all bid
   submittals, and maintenance of the registered vendor list.

   Additionally, the procurement department is tasked with the responsibility of maintenance of the county communication systems. This includes the telephone
   systems located at the county courthouse, the administrative center, public works, the south Santa Rosa County service center, and all county libraries. Included in
   this task are the review and maintenance of all county cell phones.
ComPUTeR/Gis maPPinG DiVision
The Santa Rosa County Computer/Geographic                      Website & Technology Fiscal Y ear Highlight s                 •	 A new program was written for Rapid Intake which
Information System Division provides technical and                                                                              improves the registration processes for the special
mapping support for over 40 divisions and agencies and         •	 The board of county commission minutes are now                needs shelter during a disaster. The program allows
fulfills map and public record requests for the public.           searchable from 1916 through current. Over 95 years           printing of bar codes for the patients and family
Demands for our technical services continue to increase           of minutes are posted and available for research.             members.
as the reduced county workforce must expand their              •	 A new secured program was designed and available           •	 A damage assessment program was written to work
utilization of technologies to help them complete the             on the web for building contractors allowing one              on mobile devices for the damage assessment field
same or increased work tasks.                                                                                                   workers – will even work if no cell service is available.
                                                                  centralized location to view all of their permit
                                                                  information, comprehensive inspection results                 This program also has an option to collect pictures
Over 700 various types of technology equipment is                                                                               and send back to the emergency operations center.
                                                                  for all contractors associated with a permit,
monitored and maintained such as work stations/ thin                                                                         •	 A disaster response program was written to track
                                                                  inspection history, pending inspections, and details
clients/ tablet computers, servers, network equipment,                                                                          which local business personnel are allowed on the
                                                                  of escrow account and current balance. They can set
printers, and GPS equipment. Custom software code                                                                               roadways immediately after a storm. This program
                                                                  up new inspections online too.
to run county business is written in-house by staff after                                                                       is also used by the sheriff ’s office to communicate
                                                               •	 Since inspection results affect building contractor’s
analysis is conducted with employees in the various                                                                             clearance verifications with the deputies.
divisions. On-going support of the hundreds of software           project timelines, Santa Rosa County now emails/
                                                                  texts inspection results as soon as a building inspector   •	 2011 was a year of major redesign of the county’s web
programs is a daily function along with providing liaison
                                                                  completes an on-site inspection. Contractors also             pages in order to facilitate easier web navigation and
support for purchased governmental software. The vital
                                                                  receive instant notification when a power release has         research. Two main projects were the meeting calendar
county data and information generated through the use
                                                                  been issued.                                                  and combining the building permit and zoning web
of the county software is safely protected and accessible
                                                               •	 GoBiz is a new software program to assist staff with          pages into the new development services web pages.
24/7 in a secured network environment.
                                                                  tracking and monitoring zoning and permit                     Additional new pages will continue to be rolled out.
                                                                  activity for new businesses opening in Santa Rosa.         •	 Supervisor of elections main page updated to keep
The county’s web site,, is comprised
                                                                  The process from start to finish can be                       statistics current of registered voters by party.
of over a thousand web pages, all of which are created
and maintained by staff, with one goal in mind: to have           overwhelming, but this program allows staff to assist      •	 Recommended new receipt thermal printers to
information, forms, and data easily accessible for the            the contractors and business owners with navigating           development services office which saved hundreds of
1,000 to 1,500 daily web visitors we serve- both residents        through the process.                                          dollars in printing costs.
and businesses. Other responsibilities include providing       •	 GoPlans is a new program to assist plan reviewers          •	 A transportation receipting system was created
support for all of the public libraries, maintaining county       with tracking and documenting review results for              to assist with fee collections for the public
databases, creating GIS maps from hundreds of mapping             building plans until the approval process is complete.        transportation system.
layers, and assisting emergency management operations             This program improves the workflow which allows
with the paging system, citizen alert system, and e911            contractors to move forward with their construction
mapping. Routine support is provided for mobile                   projects sooner.
phones, e-mail, anti-virus/spam/spyware protection, data       •	 To help quickly address citizen complaints, a
file backups, and daily technology health checks.                 program was created in-house to track complaints
                                                                  regarding the new solid waste franchise areas.
                                                                Left & right: GoBiz streamlines the zoning and permitting
                                                                activities so staff can personalize customer service for new
                                                               Far right: Rapid assessment of damage is critical in order for
                                                              response teams to formulate recovery plans and is available via a
                                                                         program created in-house for mobile devices.
                                                                                         6495 Caroline Street, Ste. L, Milton • (850) 983-18480 •

•	 Assisted library administration with filing for e-rate   •	 Maps and data are provided annually to all fire             •	 Over 223,000 pages and 38,000 documents were
   status. If approved this will save the taxpayers            districts for hydrant locations, and for ISO                   added to the county’s document /imaging system.
   thousands of dollars via federal reimbursements of          inspections.                                                •	 The county’s document imaging system upgraded
   reoccurring library technology expenses.                 •	 Maps created for the new waste management                      via a major software revision allowing county staff
                                                               franchise areas, which also allows residents to                to continue to shift from a paper filing system to a
                                                               enter their address to find the name of their solid            paperless document system.
Gis mapping & Document imaging milestones                      waste provider.                                             •	 Development services staff can now click one button
                                                            •	 New detailed                                                   to access associated building images such as
The GIS Mapping staff is always extremely busy as map          fire district map                                              plans and building forms while assisting permitting
requests are submitted to help county departments tie          completed for                                                  customers. The new feature saves time and improves
their data to maps. This is needed in order to visualize       Allentown Fire                                                 customer service.
work product and projects, whether it is to map street         District, used b y
paving projects, new construction growth, emergency            the fire fighter
                                                               volunteers.                                                  Network/Computer Fiscal Year Highlights
management plans, location of businesses, subdivisions,
census data, or environmental issues.                          Other fire
                                                               district maps                                               •	 To fight the never ending battle of security, the
                                                               forthcoming.                                                   county’s firewall went through a major software
               Fiscal Year Highlights                                                                                         upgrade and re-design, and a new firewall was added
                                                            •	 New points of
                                                               distribution                                                   specifically for the public library computers.
•	 Reverse911® which calls and alerts residents of                                                                         •	 Worked with library administration on switching
   emergency events in their area, was upgraded to             maps created for
                                                               post disaster                                                  their phone system over to a VOIP phone system,
   an improved GIS mapping coordinate/structure                                                                               which will save hundreds of dollars in annual phone
   system from a street centric system. System tested          distribution
                                                               assistance.                                                    costs; also many more features are available for staff.
   with 100 percent success rate.                                                                                          •	 The county’s email exchange server software
•	 Joint project completed with e911 to update              •	 New mosquito control area maps created to assist
                                                               routing of mosquito fog trucks.                                was upgraded in order to offer improved security
   the street and building mapping layers to be                                                                               measures and additional features to staff such as
   compliant with the new e911 dispatching software.        •	 MSBU area maps created for public dissemination
                                                               and review.                                                    email forwarding to smartphones.
   This upgrade was needed to allow for automatic                                                                          •	 Installed new VPN appliance in order to allow
                                                            •	 New detailed brick location map created for the
   vehicle location and routing of emergency vehicles.                                                                        county employees to work remotely as needed, which
                                                               Veteran’s Plaza Park and permanently displayed to
                                                               assist family members with locating their donated              augments the county’s pandemic preparedness plan.
                                                               bricks.                                                     •	 The emergency operations center computer
                                                            •	 Creation of new school districts maps and legal                equipment and software was thoroughly tested to
                                                               descriptions using the 2010 census data.                       ensure the center is ready to be operational during
                                                            •	 The residential and commercial building layer now              disaster/event activations.
                                                               contains over 109,000 GIS points and approximately          •	 Assisted e911 with their major hardware and
                                                               15,000 street segments in the streets layer                    software upgrade of the 911 system.
                                                            •	 Many other GIS mapping layers have been updated             •	 Provided support for the ARES team software and
                                                               throughout the year; layers of interest now contain:           hardware as part of the EOC disaster plan.
                                                               166 bridges, over 5,770 hydrants, 397 billboards, 438       •	 Upgraded the Landfill’s wireless network link
                                                               retention ponds, over 560 critical facilities identified,      to improve services for credit card customers and
                                                               and over 28,300 street sign GPS points collected.              improved speed throughput for data backups and
                                                                                                                              virus definition updates.
Public services
secivreS cilbuP
The five divisions of Santa Rosa County Public Services include inspections and compliance, community planning, zoning, and development; emergency management,
animal services and veteran services. These divisions work hard to continuously evaluate new ways to meet the needs and expectations of our customers.

The public services staff has done a great job of embracing the numerous customer service initiatives over the past three years, and the results are evidenced by the increased
positive feedback from customers. The fact that a number of divisions are regulatory in nature, increases the challenge of obtaining a positive response from those being
impacted by these regulations. The increased positive customer responses received by these divisions is of particular importance and is a significant indicator of the success
of the customer service programs that have been implemented.

   Pond Creek by Darliene Stanhope, Planning & Zoning
a n i m a l s e RV i C e s                                                                                4451 Pine Forest Road • (850) 983-4680 •

 Animal services is here to encourage local county residents to value animals, promote responsible
 pet ownership, and support the efforts of humane animal welfare. The department operates as
 both a response agency and an animal shelter. The shelter receives animals for various reasons
 including owners surrendering their pets, stray animals that are roaming at large, nuisance
 animals causing destruction of property, aggressive animals endangering the public, and injured
 animals in need of medical attention.

 Services offered by Santa Rosa County Animal Services include:

  •	   Humane traps(resources are limited, elderly and special needs will be considered first)
                                                                                                                                                             Dr. Summerlin of
                                                                                                                                                           ARK Animal Hospital
  •	   Bite Investigations                                                                                                                                   vaccinates a cat
  •	   Complaints/Animal Nuisance                                                                                                                            during the rabies
  •	   Cruelty/Neglect Investigation                                                                                                                               clinic
  •	   Adoptions
  •	   Dangerous and vicious classifications of animals who meet criteria                                           Animal Services in partnership with the Santa Rosa County
  •	   Night boxes available to citizens after business hours                                                       Health Department conducted a rabies clinic on September 28.
  •	   Requested euthanasia of owned pets for a donation of $15                                                     Working with local veterinarians, the clinic helped to vaccinate
                                                                                                                    197 animals in Santa Rosa County at the low cost of $10 per pet.
 Our adoption center is located at 4451 Pine Forest Road in Milton. All adoptable animals are
 screened for heartworms, given vaccinations, wormed, temperament tested, and are in good
 health before they are placed in adoption. Our office is open to the public Monday thru Friday
 from 8 a.m. to 4:30 p.m. with kennel hours from 9 a.m. to 4 p.m. and on Saturdays from 9 a.m. to
 2 p.m. Animal control officers respond to calls for service between the hours of 8 a.m. until 4:30
 p.m. Monday thru Friday. Animal services also has an after hours emergency on-call officer who                      PetSmart Inc. donates valuable retail space to PetSmart
 responds through the dispatch center at emergency communications, between the hours of 4:30                         Charities so that Santa Rosa County Animal Services can
 p.m. and 6:30 a.m. This year animal control responded to 7,518 calls, up from last years 7,213.                     showcase homeless pets that are in need of homes. This fiscal
                                                                                                                     year the Pace store's adoption program placed 52 animals.
                                                                         Impound Source
                   Fiscal Year Highlights                                                 Disposal
                                                                         Confiscated         8

 Officer Responses             7,518                  Transferred from                              Euthanasia
                                                        other Agency                                  Request
 Annual Adopt-a-thon              64                         18                                         109

 Total Adoptions                 528                                                               Owner
 Animals Transferred             210                                                               2,313
 Total Bite Investigations       436
 Total Animals through Shelter 7,822
                                                 Stray Animals
                                                                                                                      Help us reach our goal of finding every adoptable
                                                                                           Adoption Returns
                                                                                                  78                    pet a loving, "fur-ever" home. Learn more at:
emeRGenCY manaGemenT
The division of emergency management, which includes the emergency communications and enhanced
9-1-1 center is responsible for providing the residents of our county with a comprehensive and coordinated
emergency operations program where risks are reduced, emergency services are promptly delivered and
impacts from disaster events are effectively managed to make our community a safe place to live, work and play.
Emergency Management coordinates major disaster responses from the Emergency Operations Center. From
this one location, representatives from county and city departments, public-safety agencies, emergency relief
organizations, faith-based community, school district, chambers of commerce and other essential agencies and
organizations are able to coordinate response and recovery activities. During daily operations, the emergency
management communications center, also known as the ‘county warning point’ is the twenty-four hour point of
contact for the public to access emergency responders by dialing 9-1-1.

Teaching citizens how to prepare for disasters and daily emergencies is critical to the resilience of Santa
Rosa County. Emergency Management provided training and educational programs that focused on disaster
preparedness, response, and mitigation along with programs such as citizen corps, community emergency
response teams, first responder, CPR, first aid and sheltering in place. Emergency Management participated in
many community events providing informational brochures and guides throughout the year.

                                         Fiscal Year Highlights
major incidents
•	 September 2011 – Tropical Storm Lee

major Projects
•	 In partnership with the county computer/GIS department we developed a damage assessment program that
   allows staff to gather damage details on smart phones and track the damages on a map. This information is
   provided to the local weather office to help determine the path of storms and wind damage incidents.
•	 Developed 2011 Disaster Guide and distributed over 35,000 copies
•	 Conducted hazardous analysis on 44 facilities
•	 Reviewed disaster continuity plans for 14 businesses
•	 Reviewed disaster continuity plans for all 33 public school facilities
•	 Installed UHF receiver site to improve emergency medical and law enforcement portable radio
   communications in the north end of the county (purchased with funds from traffic citation program)
•	 Santa Rosa County and Lifeguard Ambulance Service installed automated vehicle location devices in all
   emergency response ambulances and quick response vehicles in Santa Rosa County along with
   monitors in the emergency communications dispatch center. This provides an on-screen view of the
   movement of each ambulance allowing the dispatcher to assign the closest available ambulance to
   emergency calls. Utilizing mapping created by the county GIS department, software and GPS equipment, the
   dispatchers can now view an ambulance as it responds to emergency scenes. The ambulance crew can also
   view mapping in their ambulances that shows the location of the incident
•	 Enhanced 9-1-1 equipment was upgraded that provides redundant systems at the Sheriff ’s Department and
   Emergency Management Communication Centers
                                                    Top: Emergency operation staff during the 2011 hurricane drill.
                                                    Center: The Navarre Beach Causeway during Tropical Storm Lee.     Bottom: Damage from a F0 tornado touchdown.
                                                                                           4499 Pine Forest Road • (850) 983-5360 •
Presentations/Training and exercises                                                                                    fire and Rescue
•	 Twenty-two All Hazards presentations
•	 Three Community Emergency Response Team training courses                   The fire service in Santa Rosa County is comprised of 15 departments. Each district has a board of
   with 36 participants                                                       directors which is responsible for district funds. Fire department personnel are comprised of 61 career
•	 Introduced CERT to Jay High School and trained 43 students in              firefighters and over 160 volunteer firefighters who responded to 13,806 calls last year. The primary
   TEEN CERT                                                                  services provided by fire and rescue departments include:
•	 One hundred and six CPR/First Aid courses training over 1,657              	        •	Fire	Suppression		     	         	       •	Fire	Prevention	&	Public	Education	
   people in life saving techniques                                           	        •	Emergency	Medical	Response			            •	Technical	Rescue	Operations	
•	 Three First Responder courses training 48 additional emergency             	        •	Search	and	Rescue	Operations			          •	Hazardous	Materials	Response	
•	 One Firefighter I course with 22 firefighters participating                Fiscal year 2010/11 marked the fourth year for the existence of a unified effort with the nine MSBU
•	 Participated in four major disaster exercises                              departments to enhance fire service capabilities by promoting teamwork and accountability, reviewing
                                                                              budgets and expenditures, and developing consistent, safe, and efficient response guidelines. This
                                                                              group is guided by an executive group representing the nine departments and two unaffiliated citizens.
     127,377 Total Calls Received by emergency management
                      Communications Center
•	 Administrative Calls Received- 65,039                                                          Fiscal Year 2010/2011 Fire MSBU Funds Overview
•	 Transferred Calls- 34,419
•	 Direct response calls- 27,919                                              •	 Collections-approximately $2,773,676.00
                                                                              •	 Expenditures- $2,703,591.00
                  9-1-1 Calls - 62,338                                        •	 Purchases included funding for new Bagdad Fire Station, five sets of fire protection gear, ten two-
                                                                                 way radios, thirteen tone pagers for alerts, four Self Contained Breathing Apparatus or SCBA, and
                                 Sheriff's Dept. (transfer)- 24,116              stipend program funding for over 150 volunteers
                                 Milton Police Dept. (transfer) - 2,762                                                                    Smoke from a fire near Avalon Boulevard
                                 Gulf Breeze Police/Fire (transfer) - 1,507                                                                             fills the air.
                                 Other Law Enforcement (transfer)- 5,127
                                 Other Agencies - 907

                  5%             Emergency Communications- 27,919
        1%   8% 2%

                                                                                Fire fighters respond to a fire in East Milton.
                                                                                    (Photo courtesy of Mathew Pellegrino /
          A station in the Santa Rosa County Emergency
                                                                                        the Santa Rosa Press Gazette)
                       Communication Center.
                  Fire & Rescue Fiscal Year Highlights                                                            emergency medical services
         fire                Tax             annual                   iso
     Department          Designation          Calls                 Rating              Santa Rosa County commits to provide our citizens with a high standard of patient care
                                                                                        in pre-hospital emergency services. In 2011, the board of county commissioners extended
 Allentown                  MSBU               203           5 / 9 (reduced 2011)       the contract with Lifeguard Ambulance Service, LLC for an additional 10 years to provide
 Avalon-Mulat              Legislative         610                    5/9               this service with no county subsidy. The relationship between Lifeguard Ambulance, the
 Bagdad                     MSBU               452                    6/9               emergency management communications team and a dedicated medical director contribute
 Berrydale                  MSBU               192           6 / 9 (reduced 2010)       to the continued success of this public-private partnership.
 East Milton                MSBU               940                    6/9
                                                                                                                      Fiscal Year Highlights
 Gulf Breeze             Municipality          812             4 (reduced 2011)         •	 Became the 8th Commission on Accreditation of Ambulance Services accredited
 Harold                     MSBU               143                    8/9                  ambulance service in Florida, out of 396 advance life support providers
 Jay & Town of Jay          MSBU               289                    7/9               •	 Invested more than $250,000 in technology to improve response and patient care
                                                                                        •	 Capability to send cardiac monitor readings to the emergency room allowing medical
 Midway                   Legislative         2,163                    3
                                                                                           direction for paramedics to administer life-saving medication and providing records to
 City of Milton          Municipality         1,594                    4                   the emergency room physician before arrival of the patient.
 Munson                     MSBU               188                    9/9               •	 Converted from paper patient care reporting to electronic patient care reporting
 Navarre                  Legislative         2,462                   7/9               •	 Installed mobile data terminals and automated vehicle locators in all advanced life
 Navarre Beach          Special MSBU           288                     5                   support ambulances
                                                                                        •	 Received more than $150,000 in grants for system improvements and training
 Pace                       MSBU              2,389                   6/9               •	 Provided funding for fifteen EMT’s to attend paramedic school
 Skyline                    MSBU              1,081          5 / 9 (reduced 2011)       •	 Provided funding for sixteen paramedics to attend critical care paramedic training
When ISO develops a single Public Protection Classification for a community, all        •	 Participated in CPR in the schools program; provided first responder and other medical
of the community's properties receive that classification. In many communities,            training to local fire departments
ISO develops a split classification. Generally, the first class applies to properties   •	 Maintained a robust quality assurance program
within five road miles of a fire station and within 1,000 feet of a fire hydrant.
The second class applies to properties within five road miles of a fire station but
beyond 1,000 feet of a hydrant.
                                                                                                                       EMS Compliance
                                       Dr. Kim Landry, medical director                  98
                                                                                                                     Contract Requirement = 90%
                                       for both Lifeguard and Santa Rosa                 96
                                       County, was selected as the Florida               94
                                       EMS Medical Director of the Year by               92                                                                                 Urban
                                       the Florida Department of Health’s                90                                                                                 Rural
                                       Bureau of Emergency Medical Services.             88
                                       Dr. Landry has been the Santa Rosa                86
                                       County Medical Director since                           Oct Nov Dec    Jan  Feb Mar Apr May June July Aug Sept
                                       2008 and is actively involved in and                   2010 2010 2010 2011 2011 2011 2011 2011 2011 2011 2011 2011
                                       dedicated to improving the emergency
                                       response system by implementing and               Santa Rosa County’s ambulance service provider, Lifeguard Ambulance Service, continues
                                       monitoring medical protocols for the             to exceed the county’s compliance standards. In fiscal year 2010/2011, Lifeguard Ambulance
                                       dispatchers and medical responders.                 met the response time requirements more than 90 percent of the time, based on fractile
                                                                                                          response time, not an average, as required by contract.
HoUsinG                                                                                 6051 Old Bagdad Hwy, Ste. 201 • (850) 981-7076 •

The housing program mission is to provide residents with a variety of quality
affordable housing choices. Housing program efforts focus on utilizing state
and federal funding to improve housing opportunities for low and moderate
income families. During the past year, 85 families were assisted and $1.4
million was invested to support affordable housing initiatives.

                Fiscal Year Highlights
•	 Florida’s State Housing Initiatives Partnership or SHIP Program
   ▷ 47 families received down payment and closing cost assistance to help
      with the purchase of their first home.
   ▷ Three low-income homeowners were assisted with rehabilitation work
      to address safety and sanitary issues and building code violations.
   ▷ Assistance was provided to build 5 Habitat homes for very-low income
•	 HUD HOME Partnership Initiative through the Escambia Consortium
   assisted six low-income homeowners. Three dilapidated homes were
   demolished and replaced with affordable new construction. Three
   homeowners were provided substantial rehabilitation funding to bring
   their properties up to code and to address health and sanitary conditions.
•	 HUD’s Neighborhood Stabilization Program or NSP was used to
   purchase and repair abandoned and foreclosed properties. $338,323 was
   provided to assist ten home buyers. $303,322 was funded to rehabilitate
   14 homes that will serve as rental homes for very-low income families.
   The units purchased and repaired with NSP dollars must remain
   affordable to income-eligible families for a minimum of 15 years.
•	 The week of April 18 was proclaimed “Fair Housing Week” in Santa
   Rosa County. Citizens were encouraged to better understand their
   housing rights. Information is available in the housing program office
   located in the public services complex.

                         HOME funds were used to demolish the dilapidated
                    structure and rebuild a safe and substantial affordable home
                    for a very-low income homeowner. Photos show the structure
                     before demolition and the new home built on the property.

D e V e l o P m e n T s e RV i C e s                                             6051 Old Bagdad Hwy, Room 202 • (850) 981-7000 •

                                                                      efficient, Coordinated and Consistent

This past year has been one of refinement and continued customer focus as development services has looked through the eyes of the customer to improve service, safety, quality
of life and cost efficiency. Listening to concerns of local residents, contractors, design professionals, business owners and property owners constructing their own homes,
the Development Services staff has worked to transform the development process into one seamless operation. Your input has provided the opportunity to improve how
development services operates and responds to the community’s needs.

            What can be expected from the                       How is Development services saving you money?             GoBiz, a new software program which helps track
            Development services office?                                                                                  commercial projects internally from conception to
                                                              New software was developed in-house by the computer         certificate of occupancy, was created specifically to
Staff has found that citizens expect a smooth, coordinated    department and development services staff, and has          implement the project management approach that
and consistent approach to the development process            allowed us to be more efficient with fewer resources.       the development services staff instituted in 2009 with
and, most of all, an efficient use of tax dollars. The past   Each new program has been developed with an emphasis        the goal of improving efficiency and coordination for
several years have been spent evaluating processes, codes     on “going green”, decreasing waste and improving            development projects. All contacts, documentation
and procedures. As a result development services is now       efficiency. For example, each program has the ability to    and correspondence related to a project are maintained
a unified department with a goal of meeting your needs        scan and house documents electronically, which allows       within this program allowing for consistency and better
throughout the development process, from conception           for time savings in retrieving documents and reduced        inter-office coordination and communication. To date,
to completion. Exceptional service is our response to the     expenditures due to the elimination of storage contracts.   208 commercial projects have been assisted using
community. You will know on a “first name”                                                                                this program, with almost a quarter of those already
basis the staff member who is assisting you                                                                               receiving a certificate of occupancy.
and what steps and agencies are involved in
your project. Also, our staff will go the extra
mile to keep you informed throughout the
process so that you will know exactly what
the status of your project is.

How does our work benefit our customers?

Only the citizens in Santa Rosa County can
say that their flood mitigation plan was rated
number one in the nation. That status was
achieved due to the collective effort of the
flood mitigation task force, which included
the flood plain manager, grants coordinator,
long range planning, emergency operations,
local citizens and local businesses. This was
one of the factors that resulted in Santa Rosa                                                                              Above: Many services offered by development services,
County receiving a Community Rating                                                                                         including filing a code complaint, are available online at
System Class 5, which results in a 25 percent                                                                                        
discount on flood insurance for 3,829 homes
in flood zones within the unincorporated                                                                                  Left: A new single family residence that was constructed in
areas of the county.
                                                                                                                          a VE-zone and the new residents will receive a 25 percent
                                                                                                                                         discount on flood insurance.
GoCompliance was created to house, track and maintain         In consideration of the strategic
all code compliance cases. This new system centralizes        importance of the water
compliance functionality and provides powerful tools,         supply in the East Milton
such as a report generator and a case tracking calendar,      area, the Board of County
to help our compliance officers more efficiently carry        Commissioners adopted the
out their duties.                                             Fairpoint Regional Utility
                                                              System Wellfield Protection
The licensed professionals at the development services        Area Overlay District. This
office have been leading the way in training and              district, which is bounded
professional development. They have developed and             by Highway 87S on the west,
instructed continuing education courses and pre-              Highway 90 on the north,
license training for local and regional planning, design      Okaloosa County on the east
and construction professionals. Networking through            and the Yellow River on the
education has enabled Santa Rosa County to be a leader        south, imposes additional
in education to other local communities while saving          restrictions on land use and
money on required courses typically provided by state         development to help protect the
and national vendors. In addition, various members            ground water supply in the area.
of our staff are involved in local, state and national
professional organizations, providing leadership and          Also, the Board of County
expertise to help advance their respective fields.            Commissioners adopted a PIT Zoning
                                                              District to be the singular zoning district
         What regulatory changes were made                    which allows borrow, excavation and
            to improve the community?                         debris disposal pit operations due to
                                                              the significant impact of these types
In the past year, several regulatory changes have been        of operations on the surrounding
implemented by the Board of County Commissioners to           areas. The PIT district is intended to
help improve the safety and quality of life of the citizens   allow the development of these types
of Santa Rosa County.                                         of facilities in suitable locations by
                                                              imposing greater location criteria and
Under the guidance of Navarre area residents, the             to allow citizens to be aware of where
Navarre Town Center Plan was adopted in 2005 at               these types of facilities can and will be
the peak of development activity in our community.            operated.
However, the national economic downturn and
subsequent downturn in development presented the              Santa Rosa County Development
opportunity to re-examine the plan’s implementation,          Services Department employees
particularly in regard to zoning and land use regulations.    are dedicated professionals who are committed
The Board of County Commissioners ultimately
                                                              to providing comprehensive, quality service to meet      The Terrace (top) and the Avalex Headquarters (above)
approved amendments to the Land Development Code
                                                              the needs of our customers and will continue to make    are two major projects that were successfully administered
to lessen the restrictions on development in the Navarre
                                                              enhancements that will eliminate unnecessary steps in          through the project management process by
area, particularly by reducing the regulated area and
                                                              our processes.
lessening the architectural requirements imposed by the                                                                       Santa Rosa County Development Services.
original Navarre Town Center Plan.
T R a n s P o RTaT i o n                                                                       6051 Old Bagdad Hwy, Ste. 201 • (850) 981-7076 •

 The transportation section, composed of one employee, was successful in developing multi-
 modal transportation options for the county by working with other county departments,
 state and regional agencies, and other local governments.

                                Fiscal Year Highlights
 •	 Participated in federal and state planning processes leading to construction of
    improvements to Avalon Boulevard and SR 87S.
 •	 Managed grant and local funds to provide the door-to-door community transportation
    service in the rural areas of the county.
 •	 Managed grant and local funds to provide Santa Rosa Transit bus service along U.S.
    Hwy. 90 as a pilot program.
 •	 Worked with the Florida Department of Transportation to study and secure potential
    routes to connect SR 87S with SR 87N.
 •	 Obtained a grant to construct a sidewalk in Jay from the end of the existing Spring Street
    sidewalk to the Jay schools.

lonG RanGe Pl anninG                                                                             6051 Old Bagdad Hwy, Ste. 201 • (850) 981-7076 •

  Long Range Planning activities covered a wide range of emerging topic areas. Planners
  worked with citizens, other departments and local governments, and the military to develop
  plans, policies, and ordinances designed to meet the current and future needs of the county.

                                Fiscal Year Highlights
  •	 Worked with small wind energy system providers to develop regulations that allow for
     the location of individual-use wind turbines while addressing community and military
  •	 Provided staff support for a citizen initiated and EPA funded Wellfield Protection Area
     program. The program included development of an educational brochure and GIS
     analysis of the county’s wellfield protection overlay district.
  •	 Provided primary staffing for updating the county’s local mitigation strategy.
  •	 Worked with Navarre area property owners to update development regulations for that
  •	 Created a new zoning district for borrow pits and landfills.
  •	 Began the process of evaluating and preparing code changes necessary to implement
     2011 Florida State Legislative Growth Management changes.
V e T e R a n s s e RV i C e s                                                       6051 Old Bagdad Hwy, Ste. 204 • (850) 981-7155 •

  Santa Rosa County is home to over 23,200 veterans, or 15 percent of the population. Veterans
  services assist those veterans and their families in obtaining all benefits they are entitled to
  receive from Veterans Affairs. Claims for numerous benefits include disability compensation,
  pension, death/burial benefits, education, medical expenses, housing and appeals. A staff of two
  assists in navigating through VA paperwork, requested forms and other military related issues.
  Additionally we assist with State of Florida benefits such as homestead tax exemption letters and
  Florida ID cards for veterans that are 100 percent permanently & totally disabled.

                                    Fiscal Year Highlights
  •	 Served 5,552 veterans and 2,066 family members
  •	 Over $3.3 million was awarded to veterans or family members- additional tax free dollars
     which are spent in Santa Rosa County (an increase from $2.4 million last year)
  •	 Personnel conducted 28 house calls and 7 assisted living facility/nursing home visits to assist
     veterans and surviving spouses
  •	 Filed 422 new claims (new customers) for VA benefits
  •	 Processed 2,696 letters of correspondence
  •	 Processed over 7,500 copies of newsletters for three
     veterans’ service organizations
  •	 Outreach actions included 25 presentations/events
     throughout Santa Rosa County
  •	 Participated in VA Homeless Stand Down, Veterans
     Day Parade/Ceremony, VA Medical Briefing, first
     Annual Veterans Summit and guardian to 4 veterans
     on the final Emerald Coast Honor Flight which has
     flown a total 191 Santa Rosa County WWII veterans
     to Washington DC.

    Top: Emerald Coast Honor Flight Vets at Memorial in
     Washington D.C . Over 190 Santa Rosa County WWII
    veterans traveled to their memorial in D.C. as part of
                         the program.

               Left: Participation in the First
                  Annual Veterans Summit
P u b l i c Wo r k s
s k r oW c i l b u P
 The Santa Rosa County Public Works Department serves residents by developing and maintaining quality infrastructure relevant to roads, parks and county buildings.
 The department strives to provide timely services in the most cost-effective manner to enhance the quality of life of Santa Rosa County residents. A major emphasis is
 placed on professionalism and customer service as we continually seek ways to improve our service to county residents. Consisting of the roads and bridges, building
 maintenance and parks departments, it is the largest department under the authority of the board of county commissioners.

                                                                                                                   I-10 Bridge by Chris Phillips, Engineering

bU i l Di nG m a i n T e na nC e                                                    4530 Spike's Way Milton • (850) 623-1569 •

  Building Maintenance provides custodial services and building repairs to all county owned buildings,
  rental buildings and county parks. Building repairs include HVAC, electrical, plumbing, carpentry, floors,
  painting and many other repairs. Buildings maintained include the county courthouse, administrative
  offices, libraries, EOC, health department and several other office buildings.

                                       Fiscal Year Highlights
  •	 Performed interior preparation in USDA Building for Library Administration.
  •	 Painted bathrooms and meeting room at Benny Russell Park.
  •	 Painted the inside of Tax Collector Office.
  •	 Painted kennels at Santa Rosa County Animal Services.
  •	 Painted the outside of Santa Rosa County Animal Services.                                                       Grounds keeping is just one duty of the
  •	 Completed 1,320 work orders.                                                                                         building maintenance staff.

Roa D & b R i D G e                                                                      6075 Old Bagdad Hwy., Milton • (850) 626-0191 •

 The Santa Rosa County Road & Bridge Department maintains more than 1,500 miles of roadways. Roadway maintenance includes road paving and resurfacing, dirt
 road grading, drainage work, road shoulder repair, roadside mowing, brush removal, retention pond maintenance, sign installation and repair, litter removal and
 numerous other services. The Road & Bridge Department utilizes four inmate crews to perform manual labor tasks in order to perform such tasks in a cost effective
 manner. The department has not cut or reduced any services despite significant decreases in budget funding and personnel in each fiscal year since 2007. Smaller
 and more specialized work crews have continued to thrive in the quantity and quality of work performed.

                                                                    F iscal Year Highlights
  •	 Resurfaced 36.41 miles of roadways                                                  •	 Widened and resurfaced Quintette Road (C.R. 184) utilizing Small County
  •	 Paved 13.68 miles of dirt roads                                                        Outreach Program grant from FDOT for 75 percent of the funding.
  •	 Obtained Small County Outreach Program grant from FDOT for 75 percent               •	 Rebuilt the bridge on Martin Road, constructed concrete decks on bridges on
     funding to resurface Old Bagdad Highway. The project should be completed               Walling Road and Wallace Lake Road and repaired 18 other bridges.
     by January 31, 2012.                                                                •	 Completed 3,341 work orders.
  •	 Obtained Small County Outreach Program grant from FDOT for 75 percent               •	 Continued construction of a concrete multi-purpose path on East Bay Boulevard
     funding to resurface Hamilton Bridge Road. The project should be completed             that began at S.R. 87 and will ultimately end at Edgewood Drive.
     by January 31, 2012.                                                                •	 Completed a major drainage project on Long Street and Lambert Lane at a cost
  •	 Obtained Small County Outreach Program grant from FDOT for 75 percent                  of approximately $120,000.00 with 75 percent of material costs being funded
     funding to resurface and widen Garcon Point Road from south of Mary                    through a FEMA Hazard Mitigation Grant.
     Kitchens Road to one mile south of Interstate 10. The project should be             •	 Completed a widening and resurfacing project on West Spencer Field Road that
     completed by December 31, 2012.                                                        included re-alignment of the roadway at the intersection of North Spencer Field
  •	 Widened and resurfaced C.R. 197 from S.R. 89 to just north of C.R. 182                 Road as a safety enhancement.
     utilizing Small County Outreach Program grant from FDOT for 75 percent              •	 Resolved numerous drainage problems throughout the county.
     of the funding.
Pa R k s D e Pa R T m e n T                                                                     6495 Caroline Street, Ste. J, Milton • (850) 983-1940 •

The Santa Rosa County Parks Department strives to be responsive to our community and the people we serve by providing safe, clean, and well maintained facilities. The Parks
Department maintains 61 functioning recreational sites throughout the county providing for various passive and active recreational opportunities. The Parks Department
makes every effort to enhance the charm of our community in a positive manner and to contribute to the quality of life for present and future generations in Santa Rosa County.
 District        location                                Project                           District       location                              Project
    1       Archie Glover Park Continuation of Canal Dredging                                 3         Chumuckla        Purchased additional tables, chairs, and carts and
    1       Benny Russell Park Repainted exterior of main building and re-sealed and                    Community        constructed a new batting cage
                               painted playground equipment                                           Center and Park
    1        Jim’s Fish Camp Installed “No Wake Zone” signage                                 3         Chumuckla        Purchased 19 acres of land to construct new boat ramp
                                                                                                    Springs Boat Ramp
    1              PARA        Constructed building to house ice machine
                                                                                              3     Fidelis Community    Constructed handicap accessible sidewalk to playing
    1              PARA        Constructed additional bleacher covers to the home
                                                                                                      Center and Park    fields
                               and visitors side of football field
                                                                                              3         Santa Rosa       Provided aid to assist with operating expenses to the
    2        East Milton Park Funded contracting of Engineering Services for
                                                                                                     Sportsplex Tennis   Pace Area Tennis Association and funded automated
                               Agri-Plex Complex. Contracted automatic closures
                                                                                                           Courts        light system for tennis courts
                               on all public restroom doors and improved backstop
                               at T-ball field. County constructed window covers for          3         Santa Rosa       Completed pole barn to house portable concession
                               concession stands and T-ball bleacher covers                              Sportsplex      stand and added additional security lights to the area
    2             Bagdad       Purchased additional chairs, tables, and carts to              3         Town of Jay      Provided aid for upkeep/maintenance for Bray
               Community       accommodate increased usage. Added Gulf Power                                             Hendricks Park
                  Center       security lights to the exterior of the building and dark       4        Navarre Park      Refurbished splash pad and contracted the
                               areas of the park                                                                         replacement of the aerator in the pond
    2             Bagdad       Renewed the exterior of the Community Center                   4        Navarre Park      Contracted construction of Pier
               Community                                                                      4       Navarre Soccer     Funded compost on one soccer field for evaluation of
                  Center                                                                                  Complex        sod re-nourishment
    2        Bagdad Mill Site Continued progress toward the opening to the                    4       Navarre Sports     Built new large dog park and expanded small dog park
                               community of the Bagdad Mill Site Park.                                 Complex Bark      area
    2         City of Milton   Assisted in funding for Christmas Light-up Project                           Park
                               within the City of Milton, additional tables and chairs        4       Navarre Sports     Contracted the upgrade of kitchen equipment in main
                               for Community Center, and electrical upgrades to                           Complex        concession stand to include grills, fryers, hood system,
                               Russell Harbor Landing Park                                                               etc.
    2         Marquis Basin    Refurbished piers                                              5           Bal Alex       Contracted seawall reconstruction
    2         Optimist Park    Added Gulf Power security light and cleared                    5        Swenson Park      Moved fitness equipment around perimeter of park to
                               underbrush from perimeter of park for user friendly                                       create fitness circuit. Purchased additional benches,
                               environment                                                                               picnic tables, and cardio walker. Constructed 20’ x 40’
    2        Oyster Pile Boat Added Gulf Power security light                                                            pavilion with ADA accessible sidewalk
                   Ramp                                                                       5         Tiger Point      Continued improvements as approved by the District
    2       Veteran’s Memorial Assisted in the purchase of a kiosk                                                       5 Recreational Board; funded ball field improvements,
                   Plaza                                                                                                 purchased equipment/supplies for field upkeep,
    2       Veteran’s Memorial Purchased portable stage for county events                                                purchased break-away bases, and new picnic tables for
                   Plaza                                                                                                 playground
2011 PUbliC WoRks PRoJeCT s

P U b l i C i n f o R m aT i o n                                             4499 Pine Forest Rd., Milton • (850) 983-5254 •

                                                         The Public Information Officer is responsible for coordinating county communications and
                                                         releasing accurate and timely information to Santa Rosa County residents, the media and
                                                         board of county commissioners’ employees. The office is tasked with the organization of
                                                         seasonal campaigns, managing crisis or disaster related information, as well as the day to day
                                                         management of internal and external communication strategies. The PIO provides similar
                                                         services to a full-service communications agency, focusing on heightening awareness of the
                                                         county’s mission, programs, policies, initiatives and services offered by its 22 divisions. The
                                                         county PIO also works in the field during emergencies and is available to the media 24/7.

                                                                                        Fiscal Year Highlights
                                                         •	 Responded to over 275 media and resident requests for information.
                                                         •	 Issued more than 350 press releases, media advisories and "tweets" to local media and
                                                            citizens to promote awareness of county meetings, services, programs and public safety.
                                                         •	 Provided copy writing, design, media training and other communications support to
                                                            county departments.
                                                         •	 Responded on scene to fires, accidents, and weather events to support media and staff.
                                                         •	 Worked with computer staff to
                                                            reformat county's home page.
                                                         •	 Continued to make improvements
                                                            to the county's crisis response
                                                            initiatives by integrating and
                                                            managing multiple tools for
                                                            disseminating information in times
                                                            of disasters and emergencies.
                                                         •	 Designed county publications
                                                            including the 2009-2010 Annual
                                                            Report to the Citizens, 2011 Disaster
                                                            Preparedness Guide, Transit Ride
                                                            Guides and other informational
                                                            printed pieces.
                                                         •	 Designed and distributed eight commission district newsletters and five “Your County,
                                                            Your Government” fact sheets to help the public better understand county services and
                                                         •	 Received two Image and one Judge's award for excellence in public relations at the 2011
                                                            Northwest Florida Image Awards.
                                                         •	 Published four issues of “Inside Connection,” a newsletter for county staff.
                                                         •	 Organized and/or assisted county and state organizations with special events.
   Jordan Pond by Aleta Floyd, Computer/GIS Department
VeTeR ans memoRial Pl aZa                                                          5191 C Willing St., Milton • (850) 626-7292 •

                                                               The Santa Rosa County Veterans Memorial Plaza is dedicated to the veterans of the United
                                                               States of America - America’s heroes of centuries past and freedom’s defenders of days to come.
                                                               History will long remember the sacrifices of America’s heroic veterans, and this memorial is
                                                               dedicated to the honor, memory and respect of those brothers and sisters who have proudly
                                                               and faithfully served this great nation. This memorial also stands as a chronicle of America’s
                                                               history and the importance of never forgetting. May all who visit this memorial recognize
                                                               and appreciate the sacrifices and contributions America’s veterans have made for all mankind.

                                                                                              Fiscal Year Highlights
                                                               •	 Held Memorial Day, Independence Day and Veterans Day ceremonies at the memorial
                                                               •	 Assisted with the ninth and final Honor Flight for our WWII veterans
                                                               •	 Created the Santa Rosa County Veterans Memorial Foundation
                                                               •	 Created two programs, the Veterans Assistance Preprogram and the Vets to VA Clinics
                                                               •	 Placed 161 bricks in the memorial in honor of our veterans
                                                               •	 Two weddings were held at the memorial
 A brick is placed in memory of Navy Lt. Clinton R. Wermers.

                                                                                             Photos courtesy of Bill Gamblin/the Santa Rosa Press Gazette.
                                                                                        Left: Independence Day fireworks light up the Defending Eagle
                                                                                                bronze statue found at the entrance of the plaza.
                                                                                        Center: Veterans pay their respects to our fallen military during the
                                                                                                2011 Memorial Day Ceremony.
                                                                                        Right: Visitors read an inscription on one of the 16 timeline panels.
County extension
noisnetxE ytnuoC           6263 Dogwood Dr., Milton • (850) 623-3868 •

                           The Santa Rosa County Extension Service is a partnership between the University
                           of Florida’s Institute of Food and Agricultural Sciences, or UF/IFAS, and Santa Rosa
                           County to provide scientific knowledge and expertise to the public. Our mission
                           is “to develop knowledge in agriculture, human and natural resources and the life
                           sciences and to make that knowledge accessible to sustain and enhance the quality
                           of human life”. We do this by conducting research-based educational programs in
                           agriculture, horticulture, family and consumer sciences, marine interest and 4-H
                           youth development. Locally based advisory committees assure that programs are
                           designed to meet community needs. Volunteer training is strongly emphasized in our
                           programs to enable us to reach more of the county's population.

                                                      Fiscal Year Highlights
                           •	 The Florida Cooperative Extension Service initiated a long range planning
                              effort to update educational program priorities to meet clientele needs.
                              Thirty community leaders and area citizens participated in a “county listening
                              session” where local issues, and program needs were identified. Additional input
                              was provided by agent program advisory groups.
                           •	 Ninety-nine individuals were trained in using “restricted-use” pesticides and
                              58 received pesticide applicator licenses. It has been shown that trained licensed
                              applicators increase their annual earning capability by $6,400 or more. This
                              translated to a potential increase in income of $371,200 for the 58 applicators.
                           •	 Through participation in the small scale egg and poultry production meeting,
                              131 individuals gained knowledge in breed selection, nutrition and disease
                              management and safe food handling for meat and egg production.
                           •	 Two-hundred thirty-three local officials and area citizens participated in the
                              45th Annual Santa Rosa County Farm Tour where they learned first-hand of the
                              importance of agriculture and forestry in the county and the issues facing local
                           •	 Food safety training and certification was
                              provided for 28 fruit and vegetable growers.
                              Prior studies show this certification has
                              increased annual sales by $9,250 per farm.
 Bird's Nest Fungus        •	 The first “Apple Field Day” held in Florida
  by Dan Mullins,             was presented on June 2 at Holland Farms.
 Extension Services           Participants had the opportunity to see three
                              low chill apple cultivars in production.
                           •	 A bee pasture was established at a local farm
                              in order to study, demonstrate and promote local native pollinating insects. Ten
                              species of wildflowers were established in large plots and replicated three times.
•	 Fifty producers attended two specialty crop            •	 Through the Family Nutrition Program partnership
   field days at the West Florida Research and               with Sodexo School Food Services, 1,865 students
   Education Center in Allentown. Attendees                  received monthly nutrition education lessons and
   learned about production of vegetables in                 demonstrated increased knowledge and positive
   high tunnel greenhouses and shade houses.                 behavior change.
•	 The Santa Rosa Sea Grant Agent provided                •	 Four hundred fifty clients utilized the South Annex
   workshops for regional educators, county                  Plant Clinic to assist them in identifying and
   waterway planners and led field trips for youth           resolving their landscape issues.
   and adults to our coastal areas. More than 2,000       •	 Five hundred and five free pH, EC and nutrient tests
   residents and tourists participated in programs.          were performed for clients.
   Volunteers with the program provided more than         •	 Twenty-nine residential horticultural seminars/
   400 hours of volunteer service.                           workshops were offered and attended by 811 county
•	 Santa Rosa County 4-H reached over 6,000 youth            residents.
   through community clubs, after school clubs            •	 In 2011, nine county residents completed the Master
   and school enrichment programs. A wide variety            Gardener training course.
   of subject matter was offered through trained          •	 The Panhandle Butterfly House had 14,646 visitors.
   adult and teen leaders.                                   Over 2,500 attended the 5th Annual Monarch
•	 Three thousand five hundred and twenty-three              Madness Butterfly Festival and 500 monarch
   fourth, fifth, and sixth grade students participated      butterflies were tagged for research and educational
   in the annual 4-H Tropicana Public Speaking               purposes.
   Contest.                                               •	 Santa Rosa County Master Gardeners volunteered a
•	 “4-H Know Your Government” programs and                   total of 10,175 hours. Community volunteers
   field trips to the state capitol were coordinated         donated 1,144 hours at the Panhandle Butterfly House
   for five elementary schools. Over 600 fourth              valued at a rate of $17.78 per hour; this represents a
   and fifth grade students were provided hands-on           $201,125 contribution to the county and the University
   learning experiences in civic education.                  of Florida.
•	 4-H members and leaders contributed over               •	 Theresa Friday, Residential Horticulture Agent,
   10,000 hours of volunteer service to the                  received the following awards/recognition
   community.                                              ▷ Association of International Agricultural and
•	 During Farm-to-City Week, extension staff                  Extension Education Best Poster Award
   and community volunteers collaborated with              ▷ National Association of County
   local agencies to provide fresh vegetables, recipes        Agricultural Agents Excellence in 4H/
   and nutrition education to 300 families receiving          Youth Programming National Finalist
   Thanksgiving food baskets.                              ▷ National Association of County
•	 Santa Rosa Home and Community Educators                    Agricultural Agents Achievement Award
   provided 1,887 volunteer hours, valued
   at $34,343. HCE volunteers reached                     Top to bottom: Farm to City Week event sign,
   approximately 34,000 individuals through               Theresa Friday and volunteers educate at the
   health fairs, community outreach, and                   Monarch Madness butterfly Festival, Ginny
   educational presentations.                               Hinton teaching students about nutrition,
•	 The family and consumer sciences agent                  4-H members participate in the IBO Spring
   instructed 27 local professionals in a national            National Archery event, and Ag Agent
   child passenger safety certification program.              John Atkins examines a peanut crop.
Commission Working Districts

Fire Districts

                        R e f l e c t i o n s
                        s n o i t c e l f e R

Santa	Rosa	County	Board	of	County	Commissioners	•	6495	Caroline	Street,	Suite	M	•	Milton,	FL	32570	•

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