D.O.B: 17 March 1978
C 1604, Lake Florence, Lake Homes, Powai,Mumbai 400076
Tel: +91 96199 47745 E-mail: email@example.com
Head- Human Resources January 2009 to April 2011
Jardine Lloyd Thompson Mumbai
JLT group is the fourth larges t Insurance Broker in the world. JLT India is the global shared services center
for the group and provides a diverse range of services ranging from pensions administration, actuarial
research to finance and accounting and HR support.
Reporting to : CEO Team Size: 5
Setting up the HR function within JLT India and leading the ramp up of the organisation from 100
Design and implement the full suite of HR processes including organisation structure, recruitment,
performance management, training and development and organisational development in
consultation with the leadership team in India and the JLT
Sponsor, design and oversee the implementation of the HR Administration and E ngagement
Platform with a view to integrate both administrative aspects as well as communication and
engagement activities on a single IT platform.
Evaluate opportunities to offshore HR activities from the group in to JLT India and advise on
Be involved in client and stakeholder engagements as the HR leader to present a strong case for
Develop a strong career path and development framework for the organisation to support growth
Act as the spokesperson for JLT India people practic es in Client meetings and group forums
Designed and implemented a competency based framework for career growth and assessments and
trained all managers in Behavioural Event Interviews
Helped to assess and develop 5% of the employee group for internal promotions through a
comprehensive development plan involving employees and managers
Maintained retention at levels far above industry average consistently through the tenure
Led the design and development of the Inhouse HRMS and expanded it to su pport the complete
employee lifecycle from recruitment to exit
Ensured that all internal controls for the function were established within a year and SLAs defined
and met with.
Sponsored and led the development of an interactive online organisaitonal induc tion program
which will serve to streamline the onboarding of the employees effectively.
Senior Manager- Human Resources June 2006 to December 2008
Boston Analytics Mumbai
Reporting to: SVP-HR Team Size: 4
Boston Analytics is one of the pioneers i n high end research and analytical support for consulting firms and
financial services firms across the world.
As the first HR employee, set up the HR function starting from transactional record maintenance
to developing Performance Management System.
Designed the competency framework for the orga nisation to be integrated across all HR processes.
Led the design and execution of employee engagement initiatives including employee satisfaction
surveys Employee welfare initiatives etc.
HR Consultant January 2006 to June 2006
Worked on business development and preparatory work for a leadership development and training
company in Mumbai. Preparatory work involved design of proposals and content for training programs.
Acted as co faculty for a training program conducted for an IT company on facilitation skills.
Assistant Manager- Human Resources September 2004 to December 2005
Exlservice.com is one of the leading players in the BPO space in India.EXL offers BPO service s focussed on
Insurance and Banking verticals and is counted among top BPOs worldwide.
Responsibilities handled included managing employee engagement and post recruitment HR cycle
for a group of 400 plus employees across 12 processes .
Involved actively in employee engagement initiatives like quarterly surveys, events, one on ones,
focus group discussions IJPs and compensation revisions.
Executive- Human Resources November 2003 to September 2004
Sitel India Ltd Mumbai
SITEL India is a joint venture betw een Tata Infotech and SITEL corporation. My role profile included
Employee Relations and Corporate support.
Key role here was in the area of compensation and benefits where I was responsible for designing
and executing a major site wide compensation revis ion exercise.
Other activities included coordintating in the design and execution of the first assessment center
to identify managerial candidates from among the team leader cadre
Won the reach for the stars award for the work done on compensa tion. At the quarterly awards function
for the first qurter.
Sr Executive- Corporate Human Resources July 2001 to October 2003
Transworld Group of Companies Mumbai and Chennai
Transworld group is a reputed group in the shipping and logistics industry with companies operating in the
entire spectrum of the industry. It has a global presence spanning t he Indian Subcontinent, US, UK,
Singapore, Dubai and Far East Regions.
Was the HR coordinator for the south and east India offices. Also handled a corporate role was involved
in redesign and implementation of the PMS system for the organisation
Key activities included handling the entire recruitment life cycle for the offices in south India,
handling the entire training cycle right from need identification to delivery, and organising and
executing key organisational developmental activities by designing forums to improve inter -SBU
Handled the implementation of the performance management system in the group. My scope of
activties ranged from advising the management on the nature of the proposed system. Making it
relevant to the diverse businesses help in defining the goals and targets and advise on
implementation of the system.
Acted as the faculty for training programmes on communi cation and presentation skills for senior
managers and helped develop a module in the training
PGDM Institute Of Management Development and Research -Pune 2001
B.Com V G Vaze - Mumbai University 1998
SSC Model English School 1993
Diploma in Organisational Studies:
The diploma in organisational studies is a course offered by IMDR Pune. It uses the process work
philosophy in O D interventions and teaches a unique approach to Organisational Development a s a
facilitator. This course is conducted in association with ISISD.
Successfully completed the Lead Assessor's Course for ISO 9001: 2000 standards in August 2002.
I have exposure to providing consulultancy to inhouse SBUs for their ISO certification .
Successfully completed the certification course in TST profiling used as a assessment tool at EXL.
Completed a course in Competency Mapping and Behavioural Event Interviewing
Completed a certification course in coaching skills and have conducted inhouse progr ams to train potential
Co Authored and presented a paper on Internet and social isolation at a Symposium on Communication
organised by Department of Mass Communication Pune in 2000. We won the second prize for the paper
Won the First Prize in Case Study competition at the inter institute contest organised by one of the
management institutes in Pune in 2000.
Participated in process labs conducted by ISISD in association with IMDR. Participation in these labs helped
me resolve personal issues and helped me understand my meaning making processes and the way I choose
to deal with the world.
I enjoy music and I like to sing. I also like to play the guitar.
Theatre has been a passion and have acted in plays an d directed during my undergraduate days.
I also enjoy trekking as it allows me to chellenge myself physically and mentally.
I also have an interest in event management and have compered at professional stage shows
Can be furnished on request