Post Title: NIHR MHRN Carer and Public Engagement Coordinator
Responsible to: Patient and Public Involvement (PPI) Manager
Responsible for: N/A
The Carer and Public Engagement Coordinator will be responsible for developing and
implementing medium to long-term plans (1 to 3 years) to raise public awareness of
National Institute for Health Research Mental Health Research Network (NIHR MHRN)
activities and to promote the involvement of carers and the carer perspective
appropriately, effectively and comprehensively. This is a new post.
ROLE OUTLINE – MAIN RESPONSIBILITIES
The NIHR MHRN Carer and Public Engagement Coordinator will be a member of
the MHRN national Coordinating Centre based at the Institute of Psychiatry in
London . The post-holder will work closely with network staff, partner
organisations, the clinical research community and key stakeholders to raise the
profile of NIHR MHRN and its work with the public and carers in particular.
Currently service user involvement in the MHRN is coordinated by SUiR (Service
Users in Research). It is envisaged that the post holder will work closely with
SUiR and will help to develop a programme of activity. The post will be based at
the Institute of Psychiatry.
Communication & Networking:
To promote awareness of and involvement in the work of NIHR MHRN. This will
be achieved in a variety of ways: for example; drafting and distributing newletters,
organising networking events and face to face/telephone contact with the general
public including carers. You will also write an annual round-up of carer and public
To establish and maintain effective relationships with partner and potential partner
agencies such as local authorities, local and national voluntary agencies, NHS
public partnerships and public involvement groups and to encourage and assist
hubs to make links to local community and voluntary organisations. You will need
to make contact, establish a database of contacts and select the most effective
communication methods to keep partners informed about Carer and Public
Manage the PPI section of the MHRN website and develop public engagement
pages which will include establishing a links policy.
Our policy is to provide all information in plain English. You will therefore ensure
that NIHR MHRN provides and makes readily available, relevant, accessible and
audience-focussed information, either by drafting this information yourself, or by
editing existing information.
To identify opportunities to reach a wider audience through the production of
guidance, writing short articles to promote our activities, attendance at
conferences and networking events.
To promote the work of the MHRN to carers and carer organisations across the
mental health field, raising the profile of carer research interests at networking
events and research functions. The post will work in partnership with other
agencies to raise the profile of carer’s involvement in research. This is achieved
primarily, but not exclusively, through the writing and presenting of our
involvement work at conferences.
Communicate complex subjects simply and clearly to a lay audience both verbally
and in writing.
Design and deliver presentations to promote NIHR MHRN activity to a variety of
Decision Making, Planning and Problem Solving:
To respond creatively and constructively to perceived barriers to the development
of public engagement and carer involvement in NIHR MHRN’s activities by
providing research teams and local hubs with sound advice and practical ideas to
develop involvement in research.
To keep abreast of national and local developments concerning public / carer
involvement in research arena to inform NIHR MHRN activities in this regard, by
reading specialist press and identifying useful online sources of information as
well as by using your network of contacts. You will advise the PPI manager of
new developments external to the organisation and recommend a course of
To identify best practice in involving carers and the public and advise Hub Leads
and Managers accordingly; you will take a national lead and encourage hubs to
be more effective locally. To be successful you will need to use your influencing
To provide a single point of contact for the Carer and Public Involvement issues
for hubs, research teams and other network staff. You may be required to provide
advice over the telephone, or in writing.
Plan and deliver networking events. These may be national or local events.
To ensure that NIHR MHRN is inclusive in all Carer Focus and public involvement
activity. You will do this by ensuring that our contacts list is up to date and by
proactively seeking new contacts and encouraging them to join the network..
To develop NIHR MHRN’s capacity to engage with individuals and Carers by
writing and providing easily accessible information that is audience- specific.
To establish an audience-focussed subscription service which will notify
subscribers of news, events and involvement opportunities.
To represent the MHRN as a credible source of information and expertise on
To work with the PPI Manager to develop the public / carer engagement section
of the MHRN website.
Analysis & Research:
The post holder will be responsible for the design and implement small scale
information gathering initiatives. For example, conducted a training needs
analysis for those carers wishing to be involved in research - using such analysis
to identify the needs and barriers surrounding carer issues.
The postholder will be expected to use their knowledge of carer and public
involvement to design and resourse manage appropriate small scale projects as
mandated by the PPI Manager. A recent example of this is the report into Carer
Research Priorities which identified carers’ priorities for research via a series of
The postholder will be expected to collate, analysis and present solution based
results to stakeholders, both internally and nationally
Identify the needs of research teams in terms of carer involvement and match
these needs to carer volunteers.
Team Work, Teaching & Learning Support:
To support the Patient and Public Involvement Manager (PPI) Manager for MHRN
to devise the PPI workplan for the MHRN and once in place advise on its
continual development and implementation. You will do this by suggesting and
designing small projects under the guidance of the PPI manager.
With the Industry Manager to encourage the Pharmaceutical industry to consider
the Carer Perspective for studies running on the Network.
Work with the Service Users in Research Co-ordinator and the PPI Manager to
contribute to Patient and Public Involvement initiatives locally and network-wide.
Sensory/Physical Demands & Work Environment:
This post is primarily office based and may require the post holder to spend
significant time using a computer.
Some travel in the UK is anticipated, particularly to our regional offices throughout
England (hubs). On occasion, it may be necessary to stay overnight.
The postholder will frequently come into contact a variety of stakeholders,
including mental health service users and carers; therefore you will be expected
to acknowledge individual issues service users and carers may have and respond
with empathy, tact and diplomacy.
There are no line management responsibilities with this post, although some
administrative work may be delegated to the Patient and Public Involvement
Patient and Public
Carer and Public
Service Users in
Patient and Public Involvement
You will be required to work irregular hours in accordance with the needs of the role.
Information of a confidential nature must be kept strictly confidential and should never be
disclosed either inside or outside work. It should be noted that breach of confidentiality is a
serious offence which may lead to dismissal.
This appointment is subject to Occupational Health clearance. Should you be offered this
post you will be sent an Occupational Health Questionnaire along with your contract of
employment. When the Occupational Health Department have evaluated your
questionnaire and declared that you are fit for appointment, your appointment will be
All staff are expected to adhere to King’s policies and procedures.
Disclosure: (delete if not applicable)
This vacancy has been defined as a ‘position of trust’ and is therefore exempt from the
Rehabilitation of Offenders Act (1974). As such, shortlisted candidates will be required to declare
full details of any criminal background, regardless of how old a conviction may be and the
successful candidate will be required to apply for a standard (or enhanced) Disclosure (a criminal
records check) from the Criminal Records Bureau. A criminal record will only be taken into
account for recruitment purposes, where the conviction is relevant to the position being applied for,
and where this is the case, will not necessarily bar candidates from employment. Any decision will
depend on the precise nature of the work and the circumstances and background to the offence(s).
The same procedure will be followed for College staff applying internally for a vacancy. Further
information about the Disclosure scheme can be found at www.crb.gov.uk Copies of the CRB’s
Code of Practice and the College’s Recruitment Policy for posts requiring Disclosure are available
Date: 6th October 2011.
This job description reflects the core activities of the role and as the College and the post-holder
develop there will inevitably be changes in the emphasis of duties. It is expected that the post-
holder recognise this and adopt a flexible approach to work and be willing to participate in training.
If changes to the job become significant, the job description should be reviewed formally by the
post-holder and line manger. The Human Resources department should then be consulted as to
the implications of the proposed changes.
Eligibility to Work in the United Kingdom
International applications will be considered for this position. If you do not have permission to
enter, remain and work in the United Kingdom you will need to pass a points-based immigration
assessment. Before you apply for this job you must ascertain whether you have sufficient points to
qualify under Tier 1 and/or Tier 21 schemes. If you do not have sufficient points please do not apply
as you will not be granted permission to enter the United Kingdom. Click on the following link to the
Border & Immigration Agency | Points-based calculator
At the interview you will be asked to furnish the panel with the details of the route (Tier 1 and/or
Tier 2) you would be eligible to follow. Please note that should you have sufficient points this does
not mean your application will be successful. In the event your application is successful there is no
guarantee that your application for a visa will be granted, in which event the offer will be withdrawn.
CRITERIA E D HOW IDENTIFIED
S E AND ASSESSED
E I AP = application
N R AS = assessment
T A I = interview
A L P = presentation
L E R = references
Education/qualification and training
Degree or equivalent in relevant subject X AP
Higher Degree or equivalent in relevant subject X AP
Sound understanding of health research, research issues, X AP/I
carer and user involvement in research
Excellent organisational, verbal and written skills X AP/I
Excellent interpersonal, time management and negotiation X I
Ability to build effective links and relationships with a range X AP/I
of stakeholders, including the general public, carers,
service users, survivors, clinical and academic researchers
Experience of acknowledging individual issues service X
users and carers may have and responding with empathy,
tact and diplomacy.
Ability to communicate complex subjects simply and clearly X AP/i
to a lay audience
Understanding of the perspectives of carers, service user, X AP/I
clinical and academic researchers
Good understanding of issues affecting mental health X AP/I
IT skills – managing websites and a good working X AP/I
knowledge of Microsoft Office
Experience of preparing reports X I
Experience of planning and delivering networking events X
Confidence in delivering presentations X
Experience of working across a number of organisational X
Excellent administrative skills with good attention to detail X
Experience of managing workload to deadlines X
Experience of working with mental health carers either X AP/I
through carer services, training or research
Experience of mental health services, including as a carer X
or service user
Personal characteristics/other requirements
Values and optimises diversity X I
Willingness and ability to travel in the UK on a regular basis X
Ability to work effectively as part of a team X
SUMMARY OF TERMS AND CONDITIONS OF SERVICE
The conditions of service will be those that apply to Non-Academic staff employed by the Institute
and include the following:
Salary It is College policy to appoint on the base of Grade 5 (£27,188 per annum inclusive
of London Allowance).
Hours Normal full time hours are an indicative 35 hours per week. Members of staff are
expected to work the hours necessary for the proper performance of the duties of
the post, which may entail work outside standard office hours.
Holidays 27 working days per annum in addition to public holidays (pro-rata for part-timers).
Pension Optional membership of the Universities Superannuation Scheme.
Ticket Loan An interest free Season Ticket Loan is available for staff.
Canteen The Institute operates a staff canteen and members of staff also have access to
dining facilities at the Maudsley Hospital.
Probation The standard probationary period for Institute appointments is 6 months.
Term Initially for 6 months.
References All Institute appointments are subject to receipt of satisfactory references and,
where appropriate, confirmation of qualifications.
Medical All Institute appointments are subject to a satisfactory medical report.
Smoking King’s College London is committed to maintaining a healthy environment for staff,
students and visitors. Therefore, please note that smoking is not permitted in any
of the College buildings or in College vehicles. Smoking is also not permitted
immediately outside the entrances to College buildings or near to windows and air
intake units. Staff working at associated NHS trust sites or other premises should
adhere to whatever policy is in place at these locations. For a full copy of the
College policy please visit:
NB This information is provided as guidance only, and does not form part of the employment
King's College London is one of the top 25 universities in the world (2010 QS international world
rankings); The Sunday Times 'University of the Year 2010/11'; and the fourth oldest in England. A
research-led university based in the heart of London, King's has nearly 23,000 students (of whom
more than 8,600 are graduate students) from nearly 140 countries, and some 5,500 employees.
King's is in the second phase of a £1 billion redevelopment programme which is transforming its
King's has an outstanding reputation for providing world-class teaching and cutting-edge research.
In the 2008 Research Assessment Exercise for British universities, 23 departments were ranked in
the top quartile of British universities; over half of our academic staff work in departments that are
in the top 10 per cent in the UK in their field and can thus be classed as world leading. The College
is in the top seven UK universities for research earnings and has an overall annual income of
nearly £450 million.
There are nine Schools of Study:
Arts & Humanities
Institute of Psychiatry
Natural and Mathematical Sciences
Florence Nightingale School of Nursing & Midwifery
Social Science & Public Policy
King's has a particularly distinguished reputation in the humanities, law, the sciences (including a
wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social
sciences including international affairs. It has played a major role in many of the advances that
have shaped modern life, such as the discovery of the structure of DNA and research that led to
the development of radio, television, mobile phones and radar. It is the largest centre for the
education of healthcare professionals in Europe; no university has more Medical Research Council
King's College London and Guy's and St Thomas', King's College Hospital and South London and
Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners
Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the
world's leading research-led universities and three of London's most successful NHS Foundation
Trusts, including leading teaching hospitals and comprehensive mental health services. For more
information, visit: www.kingshealthpartners.org.
THE INSTITUTE OF PSYCHIATRY
The Institute of Psychiatry is a postgraduate medical school associated with the South London and
Maudsley NHS Foundation Trust, and is a School of King's College London of the University of
London. It has an outstanding international reputation in the field of research. In the most recent
Research Assessment Exercise (2008), “the IOP had the largest number of world leading or
internationally excellent research activity units” for Psychiatry, Clinical Psychology and
Neuroscience in the UK. The Institute has approximately 870 students and 1,000 staff and has an
annual budget of approximately £70 million. The Institute offers a range of Diploma, MSc, MPhil,
and PhD courses in psychiatry, psychology and related basic and clinical neurosciences.
The complementary roles of the Institute are:
to pioneer research into new and improved ways of understanding and treating mental
illness and brain disease
to offer advanced University training for psychiatrists, psychologists, neurologists and other
scientific and paramedical workers
The School comprises 12 Academic Departments - Addictions, Behavioural & Developmental
Psychiatry, Clinical Neuroscience, Child and Adolescent Psychiatry, Health Service & Population
Research, MRC Social, Genetic and Developmental Psychiatry, Neuroimaging, Neuroscience, Old
Age Psychiatry & Dementia, Psychology, Psychological Medicine and Psychosis Studies.
The NIHR was established by the UK government in response to the ‘Best Research for Best
Health’ strategy document. The remit of the NIHR is to make the ‘NHS the best place in the world
for health research’. To achieve this remit, the NIHR now commands the largest funding budge for
medical research in the UK, £1.7 billion. The NIHR is also tasked with supporting and establishing
the careers of lead researchers, simplifying and supporting research governance and research
information systems, and importantly creating an infrastructure to support high quality research in
the NHS. It will facilitate the conduct of randomised trials of interventions (including prevention,
diagnosis, treatment and care) and other well-designed studies in the broad area of clinical
research. It will support research funded by both commercial and non commercial organisations.
UK wide research Networks were created in topic areas that were viewed as key to the
Department of Health. One of the topics is Mental Health, the other topics are cancer, diabetes,
medicines for children, stroke, and dementias and neurodegenerative diseases (DeNDRON).
King’s College London (Institute of Psychiatry) and University of Manchester have won funding to
act as the Coordinating Centre for the Mental Health Research Network (MHRN).
The principal aims of the MHRN are:
To coordinate and facilitate the delivery of large scale research projects that will inform
policy and practice as it develops;
To broaden the scope and capacity of research in mental health, including full involvement
of service users and carers as well as frontline staff;
To help identify the mental health research needs (particularly in health and social care);
To develop research capacity through a range of initiatives at a local, regional and national
Further information can be found on the website www.mhrn.info
Should you wish to apply for this position, please send the following:
a completed Standard four-page application form and Equal Opportunities form
To email: firstname.lastname@example.org
Applications should be made electronically in Word or PDF format.
Please ensure you quote reference number 11/P52 on all correspondence.
Closing date: 4th November 2011
Please advise your referees that they may be contacted and asked to provide a reference at short
We very much regret that due to limited resources and the large number of applications we
currently receive, we are only able to inform shortlisted candidates of the outcome of their
application. If you do not hear from us within four weeks of the closing date, please assume that
you have been unsuccessful on this occasion. We would like to assure you, however, that every
application we receive is considered in detail and a shortlist only drawn up after careful reference
to a detailed person specification.
If therefore, your application is not successful, we hope that you will not be discouraged and will
still apply for other suitable vacancies at IOP as and when they are advertised
Equality of opportunity is College policy