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Technical Addendums

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									Desktop and Mobile Technologies - Technical Specialist ..................................................................2
Desktop and Mobile Technologies - Technical Practitioner ...............................................................3
Networks - Technical Specialist ..........................................................................................................5
DBA - Technical Specialist .................................................................................................................6
Back Office Data Centre - Technical Specialist ..................................................................................7
Back Office Data Centre - Technical Practitioner ...............................................................................9
Web Technologies - Technical Specialist..........................................................................................10
Programming - Technical Practitioner...............................................................................................11
Application Support - Technical Specialist .......................................................................................12
Application Support - Technical Practitioner ....................................................................................14
Mapping & GIS - Technical Specialist ..............................................................................................15
Business Administration ....................................................................................................................16




For Recruitment team
Ref No: IT.11.01

Desktop and Mobile Technologies - Technical Specialist

Desktop Technologies

Proficient in   Desktop hardware and peripherals, operating systems, office applications and other specialist
                application software installed and operated from end-user devices. Basic network connectivity
                and cabling between desktops and peripherals and associated standards. Client device
                management and security systems. Desktop 'imaging' technologies and deployment methods
                and practices. Examples: Desktop PC's (Dell and HP) and thin client hardware, XP, Windows
                7, printers and MFP's, external storage devices, scanners, bar code readers, approved client
                software such as MS Project, MS Visio and Adobe acrobat, MS Office components, IE, Anti-
                virus software, Client IP and networking configuration, USB standards, Sanctuary, Centennial,
                Microsoft SCCM.

Mobile Technologies

Proficient in   Portable networked devices and associated operating systems, management systems, carriers and
                mobile services presented to or installed on portable devices. Peripherals associated with mobile
                devices. Local encryption, security and identity sotfware and hardware. Software and facilities used to
                make secure connections across untrusted networks including configuration and policy. Examples:
                Windows 7, Windows Mobile and Tablet editions, Blackberry RIM, Blackberry Enterprise Server (BES),
                Mobile identity devices, 3G, GPRS, WiFi, Bluetooth standards and peripherals, Airwave 'Fusion' and e-
                notebook services, related AD group policy, GPS, smartcards and compact storage devices.

Infrastructure Architecture

Proficient in   The frameworks and principles on which networks, systems, equipment and resources are based.
                Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.

National/International Standards

Familiar With   Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3 (Ethernet),
                ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity), ISO 9001 (Quality
                management systems), ISO20000 (Service Management), ISO 27000 (Information Security
                Management Systems).

Corporate, Industry and Professional Standards

Proficient in   Specific standards associated with the IT practitioner's current role. Examples: health and safety
                standards, departmental programming and accessibility standards, organisational network performance
                standards, service desk procedures, corporate quality and change management processes, ITIL.

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc)
                and the IT applications and service processes used within Surrey Police.

Equipment Installation

Proficient in   Installation, testing and commissioning of supplier specific equipment and software in all legitimate
                operational environments.




For Recruitment team
Ref no: IT.11.02

Desktop and Mobile Technologies - Technical Practitioner
Mobile Technologies

Familiar With Portable networked devices and associated operating systems, management systems,
              carriers and mobile services presented to or installed on portable devices. Peripherals
              associated with mobile devices. Local encryption, security and identity sotfware and
              hardware. Software and facilities used to make secure connections across entrusted
              networks including configuration and policy. Examples: Windows 7, Windows Mobile and
              Tablet editions, Blackberry RIM, Blackberry Enterprise Server (BES), Mobile identity devices,
              3G, GPRS, WiFi, Bluetooth standards and peripherals, Airwave 'Fusion' and e-notebook
              services, related AD group policy, GPS, smartcards and compact storage devices.

Desktop Technologies

Familiar With Desktop hardware and peripherals, operating systems, office applications and other specialist
              application software installed and operated from end-user devices. Basic network connectivity
              and cabling between desktops and peripherals and associated standards. Client device
              management and security systems. Desktop 'imaging' technologies and deployment methods
              and practices. Examples: Desktop PC's (Dell and HP) and thin client hardware, XP, Windows
              7, printers and MFP's, external storage devices, scanners, bar code readers, approved client
              software such as MS Project, MS Visio and Adobe acrobat, MS Office components, IE, Anti-
              virus software, Client IP and networking configuration, USB standards, Sanctuary, Centennial,
              Microsoft SCCM.

Corporate, Industry and Professional Standards

Familiar With Specific standards associated with the IT practitioner's current role. Examples: health and
              safety standards, departmental programming and accessibility standards, organisational
              network performance standards, service desk procedures, corporate quality and change
              management processes, ITIL.

Operational/Service Architecture

Familiar With Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
              networks etc) and the IT applications and service processes used within Surrey Police.

Equipment Installation

Proficient in   Installation, testing and commissioning of supplier specific equipment and software in all
                legitimate operational environments.

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
                networks etc) and the IT applications and service processes used within Surrey Police.

Infrastructure Architecture

Familiar With The frameworks and principles on which networks, systems, equipment and resources are
              based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.




For Recruitment team
Ref No: IT.11.03

Thin Client Technologies - Technical Practitioner
Thin Client Technologies

Familiar with Hardware, software and systems that support the provision of services to end-users via thin
              client technologies. This may include provision of individual applications or the provision of an
              entire desktop environment. Management and configuration of thin client technology to
              provide load balancing, resilience, high availability, scalability and monitoring. Tools and
              techniques for management of dedicated thin client desktop hardware. Thin client based
              access gateway services. Examples: Citrix XenServer, Citrix XenApp, Citrix Access Gateway,
              Citrix provisioning server, Citrix EdgeSight, Wyse Device Manager, Wyse Configuration
              Manager

National/International Standards

Familiar with Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3
               (Ethernet), ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity),
               ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000
               (Information Security Management Systems).

Corporate, Industry and Professional Standards

Familiar with Specific standards associated with the IT practitioner's current role. Examples: health and
               safety standards, departmental programming and accessibility standards, organisational
               network performance standards, service desk procedures, corporate quality and change
               management processes, ITIL.

Infrastructure Architecture

Familiar with The frameworks and principles on which networks, systems, equipment and resources are
               based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.

Programming Languages

Familiar with A set of codes and syntax (supported by software tools) which enable the unambiguous
              translation of specified functionality into "source code" for the creation of computer programs.
              Examples: Scripting languages (perl/Windows Powershell), “web languages” (ASP/.NET) and
              other languages C#, VB, C++.

Operational/Service Architecture

Proficient in Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
               networks etc) and the IT applications and service processes used within Surrey Police.

Equipment Installation

Proficient in   Installation, testing and commissioning of supplier specific equipment and software in all
                legitimate operational environments.




For Recruitment team
Ref No: IT.11.04

Networks - Technical Specialist
Data Network

Proficient in   Core data and voice networking infrastructure and operating systems including switches,
                routers, voice call managers and other voice facilities such as recording, voicemail, hunt
                groups, transfer and call routing. Systems involved in management and presentation of
                corporate contact information. LAN and WAN technologies and protocols. Unified messaging
                principles and technologies that integrate email, voicemail, SMS and other messaging
                facilities. Integration with digital radio systems, virtual network, segregation and optimisation
                principles and technologies facilitating data centre networking. IP management software and
                tools. Examples: Cisco switches and routers, Cisco Call Manager, ACD, Ethernet, TCP/IP,
                Leased line, MPLS, VLAN, ICCS DS2000, DHCP.

Network Security

Familiar With Network gateway security principles and related hardware, software and systems that prevent
              unauthorised access to the network or parts of the network. Entry point security systems
              including firewalls, intrusion detection and alerting services. Physical and virtual segregation
              techniques that protect more secure areas of the internal trusted network and more exposed
              external facing areas through DMZs. Technologies enabling secure transmission of data
              across untrusted networks, including encryption, tunnelling and digital certificates. Handling of
              cryptographic material. Certificate services technologies. Integration with identity, certificate
              services and other security related facilities. Examples: AEP, Checkpoint Firewall, IPSec,
              PKI, Palo Alto.

National/International Standards

Familiar With Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3
              (Ethernet), ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity),
              ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000
              (Information Security Management Systems).

Corporate, Industry and Professional Standards

Proficient in   Specific standards associated with the IT practitioner's current role. Examples: health and
                safety standards, departmental programming and accessibility standards, organisational
                network performance standards, service desk procedures, corporate quality and change
                management processes, ITIL.

Infrastructure Architecture

Proficient in   The frameworks and principles on which networks, systems, equipment and resources are
                based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
                networks etc) and the IT applications and service processes used within Surrey Police.




For Recruitment team
Ref No: IT.11.05

DBA - Technical Specialist
DBA

Proficient in   Database technologies that support high availability and disaster recovery. Principles of data
                warehousing, scripting, ETL and data extracts, querying and data manipulation techniques
                and tools. Knowledge of Police specific extract requirements for national systems. Data
                migration tools and standard schema based messaging and data transfer protocols.
                Principles of Spatial data and other specialist data types. Examples: Oracle Database, Oracle
                RAC, Oracle views, Microsoft SQL, SQL Clustering, PL\SQL, jQuery, XML, IMPACT INI and
                PND extracts.

Infrastructure Architecture

Proficient in   The frameworks and principles on which networks, systems, equipment and resources are
                based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.

National/International Standards

Familiar With Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3
              (Ethernet), ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity),
              ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000
              (Information Security Management Systems).

Corporate, Industry and Professional Standards

Proficient in   Specific standards associated with the IT practitioner's current role. Examples: health and
                safety standards, departmental programming and accessibility standards, organisational
                network performance standards, service desk procedures, corporate quality and change
                management processes, ITIL.

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
                networks etc) and the IT applications and service processes used within Surrey Police.

Programming Languages

Aware of        A set of codes and syntax (supported by software tools) which enable the unambiguous
                translation of specified functionality into "source code" for the creation of computer programs.
                Examples: Scripting languages (perl/Windows Powershell), “web languages” (ASP/.NET) and
                other languages C#, VB, C++.

Database Architecture

Proficient in   Different types of database architecture and the products which use each type. Examples:
                relational, hierarchical, matrix, object-oriented.

Database Modelling and Design Tools

Proficient in   Tools which assist in modelling a logical entity model, and generating a physical database.
                Example: Oracle Designer.




For Recruitment team
Ref No: IT.11.06

Back Office Data Centre - Technical Specialist
Familiar With all and Proficient in at least two of the following:

Data Centre Servers

Server operating systems, hardware and management software. Tools and built-in facilities that allow
specification, installation, configuration, optimisation, hardening, monitoring and patching of server OS and
hardware. Direct Attached Storage (DAS) and connectivity to Storage Area Networks(SAN) and Network
Attached Storage(NAS). Server related clustering, failover and virtualisation technologies, platforms and
tools. Configuration of network related connectivity including load balancing and failover. Use of scripting to
automate tasks. Examples: Dell server hardware, Windows server, SUSE Linux, SCCM, SCVMM, SCOM,
Hyper-V, Windows clustering, SuSE Linux clustering, PowerShell, DRAC

Data Centre Storage

Data Lifecycle management and design. Storage Area Network (SAN) and Network Attached Storage (NAS)
hardware, software, networking and management technologies and related protocols. Corporate backup
hardware, software and management technologies. Archiving hardware, software and management
technologies. Examples: Dell/EMC SAN CX range, fibre channel, RAID principles, LUNs, iSCSI, Veritas
Netbackup, Enterprise Vault.

Back Office Technologies

Technologies supporting domain wide printing, faxing, file management, basic authentication mechanisms
and client management. Directory services technology including group policy, sites and services, domains
and trusts. Corporate e-mail platforms, technologies and tools, including high availability provision,
externally facing services (and related connectors), archiving, security and filtering technologies. Corporate
Anti-virus and security technologies. Certificate services technologies. Examples: Windows print servers,
UNIX\LINUX print servers, Fax Maker, FRS/DFSR, Microsoft Exchange, Exchange clustering, OWA, Mail
Marshall, Enterprise Vault, Microsoft Active Directory, SOPHOS Anti-virus, PKI.

Identity Management

Systems supporting the management of corporate identities, including provisioning, managing access
across applications and services, remote access, multi-factor authentication and directory integration.
Examples: Microsoft FIM, AAA Active Identity, Microsoft AD.

National/International Standards

Familiar With Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3
              (Ethernet), ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity),
              ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000
              (Information Security Management Systems).

Corporate, Industry and Professional Standards

Proficient in   Specific standards associated with the IT practitioner's current role. Examples: health and
                safety standards, departmental programming and accessibility standards, organisational
                network performance standards, service desk procedures, corporate quality and change
                management processes, ITIL.

Infrastructure Architecture

Proficient in   The frameworks and principles on which networks, systems, equipment and resources are
                based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.


Corporate, Industry and Professional Standards
For Recruitment team
Familiar With Specific standards associated with the IT practitioner's current role. Examples: health and
              safety standards, departmental programming and accessibility standards, organisational
              network performance standards, service desk procedures, corporate quality and change
              management processes, ITIL.

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
                networks etc) and the IT applications and service processes used within Surrey Police.

Equipment Installation

Proficient in   Installation, testing and commissioning of supplier specific equipment and software in all
                legitimate operational environments.




For Recruitment team
Ref No: IT.11.07

Back Office Data Centre - Technical Practitioner
Aware of all but familiar with at least two of the following:

Data Centre Servers

Server operating systems, hardware and management software. Tools and built-in facilities that allow
specification, installation, configuration, optimisation, hardening, monitoring and patching of server OS and
hardware. Direct Attached Storage (DAS) and connectivity to Storage Area Networks(SAN) and Network
Attached Storage(NAS). Server related clustering, failover and virtualisation technologies, platforms and
tools. Configuration of network related connectivity including load balancing and failover. Use of scripting to
automate tasks. Examples: Dell server hardware, Windows server, SUSE Linux, SCCM, SCVMM, SCOM,
Hyper-V, Windows clustering, SuSE Linux clustering, PowerShell, DRAC

Data Centre Storage

Data Lifecycle management and design. Storage Area Network (SAN) and Network Attached Storage (NAS)
hardware, software, networking and management technologies and related protocols. Corporate backup
hardware, software and management technologies. Archiving hardware, software and management
technologies. Examples: Dell/EMC SAN CX range, fibre channel, RAID principles, LUNs, iSCSI, Veritas
Netbackup, Enterprise Vault.

Back Office Technologies

Technologies supporting domain wide printing, faxing, file management, basic authentication mechanisms
and client management. Directory services technology including group policy, sites and services, domains
and trusts. Corporate e-mail platforms, technologies and tools, including high availability provision,
externally facing services (and related connectors), archiving, security and filtering technologies. Corporate
Anti-virus and security technologies. Certificate services technologies. Examples: Windows print servers,
UNIX\LINUX print servers, Fax Maker, FRS/DFSR, Microsoft Exchange, Exchange clustering, OWA, Mail
Marshall, Enterprise Vault, Microsoft Active Directory, SOPHOS Anti-virus, PKI.

Identity Management

Systems supporting the management of corporate identities, including provisioning, managing access
across applications and services, remote access, multi-factor authentication and directory integration.
Examples: Microsoft FIM, AAA Active Identity, Microsoft AD.

Operational/Service Architecture

Familiar With Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
              networks etc) and the IT applications and service processes used within Surrey Police.

Equipment Installation

Proficient in   Installation, testing and commissioning of supplier specific equipment and software in all
                legitimate operational environments.

Corporate, Industry and Professional Standards

Familiar With Specific standards associated with the IT practitioner's current role. Examples: health and
              safety standards, departmental programming and accessibility standards, organisational
              network performance standards, service desk procedures, corporate quality and change
              management processes, ITIL.

Infrastructure Architecture

Familiar With The frameworks and principles on which networks, systems, equipment and resources are
              based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.
For Recruitment team
Ref No: IT.11.08

Web Technologies - Technical Specialist
Web Technologies

Proficient in   Hardware, software and systems that provide platforms (both internally and externally facing)
                for the provision of basic web sites through to streaming media services, functionally rich
                portals and complex web services with high availability. Technologies supporting the
                management, security and control of internet and extranet access for end-users. Examples:
                IIS, Sharepoint, Load Balancing, Websense, Oracle Portal, Apache.

Corporate, Industry and Professional Standards

Proficient in   Specific standards associated with the IT practitioner's current role. Examples: health and
                safety standards, departmental programming and accessibility standards, organisational
                network performance standards, service desk procedures, corporate quality and change
                management processes, ITIL.

Infrastructure Architecture

Proficient in   The frameworks and principles on which networks, systems, equipment and resources are
                based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.

National/International Standards

Familiar With Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3
              (Ethernet), ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity),
              ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000
              (Information Security Management Systems).

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
                networks etc) and the IT applications and service processes used within Surrey Police.

Programming Languages

Familiar with A set of codes and syntax (supported by software tools) which enable the unambiguous
              translation of specified functionality into "source code" for the creation of computer programs.
              Examples: Scripting languages (perl/Windows Powershell), “web languages” (ASP/.NET) and
              other languages C#, VB, C++.

Web Specifics

Proficient in   Knowledge of web specific file extensions, Web 2.0 / Web 3.0 and other latest standards /
                practices. Use of multimedia and Active-X controls. Understanding of the nature of browsers
                and how to design cross-browser layouts. Effective knowledge of metadata (eg tags, XML)
                and related aspects of Search Engine Optimization (SEO).




For Recruitment team
Ref No: IT.11.09

Programming - Technical Practitioner
Programming

Familiar With Production of internally developed solutions based on a combination of re-use of existing
              services and applications, use of customisable plaforms, use of off the shelf component parts
              and the development of new component parts coded from scratch. Understanding of
              development platforms, portal development environments and integration techniques and
              standards. Principles of Service Oriented Architecture and related concepts such as
              'composite applications'. Development of web services to expose and consume functions
              between component parts along with associated standards and protocols. Examples:
              Sharepoint, Oracle Portal, XML, WSDL, Web parts

Application Development Methods, Techniques and Standards

Familiar With Organised and documented sets of techniques, intended to facilitate the structured
              development of applications. Examples: UML(Unified Modelling Language), Agile, Rational
              Unified Process.

Application Development Tools

Familiar With Software tools which automate or assist part of the development process. Examples: Visual
              Studio, Oracle Developer.

Programming Languages

Familiar With A set of codes and syntax (supported by software tools) which enable the unambiguous
              translation of specified functionality into "source code" for the creation of computer programs.
              Examples: Scripting languages (perl/Windows Powershell), “web languages” (ASP/.NET) and
              other languages C#, VB, C++.

Corporate, Industry and Professional Standards

Familiar With Specific standards associated with the IT practitioner's current role. Examples: health and
              safety standards, departmental programming and accessibility standards, organisational
              network performance standards, service desk procedures, corporate quality and change
              management processes, ITIL.

Operational/Service Architecture

Familiar With Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
              networks etc) and the IT applications and service processes used within Surrey Police.

Graphical User Interfaces (GUI)

Familiar With Graphical human/computer interfaces which facilitate effective communication between
              computer and operator, the technology and architecture associated, and the working of
              relevant libraries. Examples: Windows, Visual BASIC, Java.




For Recruitment team
Ref No: IT.11.10

Application Support - Technical Specialist
Application Support

Proficient in   Surrey Police line of business applications that support specific front line, middle-office or
                back-office business functions. Understanding of how specific applications are delivered
                across the various layers of infrastructure and any shared application platforms or
                components. Functional components of individual applications and interfaces with other
                applications and services. Lifecycle management of applications including installation,
                configuration and customisation, testing, patching, upgrades, data migration, extracts and
                decommissioning. Understanding of the wider business context that the applications operate
                in and what information is stored and processed as a part of the application and what specific
                business processes the applications support. Examples: ICAD, Fusion, Socrates, CLIO,
                Ferrett, Obelisk, Centurian, ABM Pegasus, VP\FPO, NFLMS, Cedar HR.

Application Platforms

Proficient in   Hardware, software and systems that provide common platforms, containers or re-usable sub-
                components that multiple applications run within or rely on. Technologies and tools that
                support the optimisation, load balancing, failover, backup and configuration of application
                platforms. Examples: Oracle Application Server, Oracle E-Business Suite, OC4J, J2EE,
                Microsoft .NET services, MetaStorm BPM

Graphical User Interfaces (GUI)

Familiar With Graphical human/computer interfaces which facilitate effective communication between
              computer and operator, the technology and architecture associated, and the working of
              relevant libraries. Examples: Windows, Visual BASIC, Java.

National/International Standards

Familiar With Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3
              (Ethernet), ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity),
              ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000
              (Information Security Management Systems).

Equipment Installation

Proficient in   Installation, testing and commissioning of supplier specific equipment and software in all
                legitimate operational environments.

Corporate, Industry and Professional Standards

Proficient in   Specific standards associated with the IT practitioner's current role. Examples: health and
                safety standards, departmental programming and accessibility standards, organisational
                network performance standards, service desk procedures, corporate quality and change
                management processes, ITIL.

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
                networks etc) and the IT applications and service processes used within Surrey Police.


Programming Languages

Aware of        A set of codes and syntax (supported by software tools) which enable the unambiguous
                translation of specified functionality into "source code" for the creation of computer programs.

For Recruitment team
                Examples: Scripting languages (perl/Windows Powershell), “web languages” (ASP/.NET) and
                other languages C#, VB, C++.

Infrastructure Architecture

Proficient in   The frameworks and principles on which networks, systems, equipment and resources are
                based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.




For Recruitment team
Ref No: IT.11.11

Application Support - Technical Practitioner
Application Support

Familiar With Surrey Police line of business applications that support specific front line, middle-office or
              back-office business functions. Understanding of how specific applications are delivered
              across the various layers of infrastructure and any shared application platforms or
              components. Functional components of individual applications and interfaces with other
              applications and services. Lifecycle management of applications including installation,
              configuration and customisation, testing, patching, upgrades, data migration, extracts and
              decommissioning. Understanding of the wider business context that the applications operate
              in and what information is stored and processed as a part of the application and what specific
              business processes the applications support. Examples: ICAD, Fusion, Socrates, CLIO,
              Ferrett, Obelisk, Centurian, ABM Pegasus, VP\FPO, NFLMS, Cedar HR.

Operational/Service Architecture

Familiar With Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
              networks etc) and the IT applications and service processes used within Surrey Police.

Equipment Installation

Proficient in   Installation, testing and commissioning of supplier specific equipment and software in all
                legitimate operational environments.

Programming Languages

Aware of        A set of codes and syntax (supported by software tools) which enable the unambiguous
                translation of specified functionality into "source code" for the creation of computer programs.
                Examples: Scripting languages (perl/Windows Powershell), “web languages” (ASP/.NET) and
                other languages C#, VB, C++.

Corporate, Industry and Professional Standards

Familiar With Specific standards associated with the IT practitioner's current role. Examples: health and
              safety standards, departmental programming and accessibility standards, organisational
              network performance standards, service desk procedures, corporate quality and change
              management processes, ITIL.

Application Development Methods, Techniques and Standards

Aware of        Organised and documented sets of techniques, intended to facilitate the structured
                development of applications. Examples: UML(Unified Modelling Language), Agile, Rational
                Unified Process.

Infrastructure Architecture

Familiar With The frameworks and principles on which networks, systems, equipment and resources are
              based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.




For Recruitment team
Ref No: IT.11.12

Mapping & GIS - Technical Specialist
Mapping / GIS

Proficient in   Mapping and gazetteer technologies and associated software, tools, applications and
                standards. Spatial data management and the use of spatial data together with tools to create
                complex maps for operational and non-operational use. Surrey Police line of business
                applications that have mapping or GIS components and how those components run across
                the various layers of infrastructure. Understanding of interfacing and data transfer between
                Mapping / GIS services and other applications and tools. Examples: Geomedia, MapInfo,
                MapBasic, Oracle Spatial Data, NLPG, BS7666, NAG/NESG, ICAD mapping interface

National/International Standards

Familiar With Standards associated with IT practice nationally and internationally. Examples: IEEE 802.3
              (Ethernet), ITU(T) H (Audiovisual and multimedia systems), BSI BS 25777 (ICT continuity),
              ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000
              (Information Security Management Systems).

Corporate, Industry and Professional Standards

Proficient in   Specific standards associated with the IT practitioner's current role. Examples: health and
                safety standards, departmental programming and accessibility standards, organisational
                network performance standards, service desk procedures, corporate quality and change
                management processes, ITIL.

Programming Languages

Aware of        A set of codes and syntax (supported by software tools) which enable the unambiguous
                translation of specified functionality into "source code" for the creation of computer programs.
                Examples: Scripting languages (perl/Windows Powershell), “web languages” (ASP/.NET) and
                other languages C#, VB, C++.

Operational/Service Architecture

Proficient in   Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
                networks etc) and the IT applications and service processes used within Surrey Police.

Infrastructure Architecture

Familiar With The frameworks and principles on which networks, systems, equipment and resources are
              based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.




For Recruitment team
Ref No: IT.11.13

Business Administration
Application Support

Familiar With Surrey Police line of business applications that support specific front line, middle-office or
              back-office business functions. Data processing, data / information lifecycles, associated
              corporate and national data standards and specific knowledge of information and data stored
              in Surrey Police applications. Specific system administration processes and procedures
              including maintenance of configurable pick lists and code lists, dealing with record related
              data quality or locks, updating records, auditing and resolution of end-user issues related to
              the functionality of applications. Understanding of the wider business context that the
              applications operate in and what specific business processes the applications support.
              Examples: CIS, Gazetteer.

Operational/Service Architecture

Aware of      Knowledge of the IT infrastructure (hardware, databases, operating systems, local area
              networks etc) and the IT applications and service processes used within Surrey Police.

Corporate, Industry and Professional Standards

Familiar With Specific standards associated with the IT practitioner's current role. Examples: health and
              safety standards, departmental programming and accessibility standards, organisational
              network performance standards, service desk procedures, corporate quality and change
              management processes, ITIL.

Infrastructure Architecture

Aware of      The frameworks and principles on which networks, systems, equipment and resources are
              based. Examples: Windows Server/XP/Vista, Linux, Oracle, TCP/IP.




For Recruitment team

								
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