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File System Data questions - Champion Solutions Group by yaohongm

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									                                   Managed Services
        Today’s Date:

        Champion Client Manager:

        Client Account Name:

        IBM CSE:

        IBM SE:

        Opportunity Name:

        Decision Date:

        Action Required By Date:                            Other (Please specify):




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
                                   General Qualifying Questions
        1. Why are you considering a Managed Hosting solution?
                 Reduce TCO
                 Support a new application/business initiative
                 Lease expiring on current datacenter
                 Other:

        2. In regards to this project, how would you define success?

        3. Which lines of business will be impacted by this?
                  Finance/Accounting
                  Personnel/HR
                  Sales
                  Other:

        4. Timeframes/Budgets:
              a. Do you have budget for this project? Yes
              b. What is the final (or estimated) budget number?
              c. Is there a documented list of acceptable costs and procedures outlined by corporate? Yes
              d. May we speak with your CFO/CTO regarding this project? Yes
              e. If yes, contact info:

        5. When do you expect the decision to be made for this solution?
             a. When do you want to start loading applications and data?
             b. When do you want the end date of this project to be?
             c. Is there any deadline, ongoing or in the future, that will have an affect on the deadline of this
                project (beginning or ending dates)?

        6. Please explain the decision making process?

        7. Will the applications to be hosted be new or existing? New

        8. Have you ever implemented this solution before? Yes
             a. If yes, when and what type of project?

        9. Do you have documentation on your environment? Yes

        10. Can you provide Visio diagrams? Yes

        11. IT Staff:
               a. How many people are in the IT department?
               b. How many are developers?
               c. How many are helpdesk?
               d. How many are system administrators?
               e. Other:
               f. What percentage are full-time staff?
               g. What percentage are outsourced?

V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
        12. Would you supply an Organization Chart? Yes
              a. Who do you recommend I get your Organization Chart from?

        13. What other major projects are you and your staff working on that may impact this project?

        14. Do you have any other projects that are dependent upon finishing or starting this project by a specific
            deadline?

        15. Do you have a disaster recovery/business continuance plan? Yes

        16. Are you currently using an enterprise management tool? Yes

        17. Do you have a helpdesk and/or problem resolution system? Yes




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
                                 xSeries Qualifying Questions
        1. Please explain your existing server environment?

        2. Can you provide us with a diagram? Yes

        3. Please describe your domain architecture?
              a. What mail system are you running?

        4. Hardware currently used in your environment:
             a. IBM (Type/Model)
             b. Compaq (Type/Model)
             c. HP (Type/Model)
             d. Dell (Type/Model)
             e. Gateway (Type/Model)

        5. Have you been informed regarding the most current Intel technologies in the market (i.e
           BladeCenter, Expand on Demand, etc.)? Yes

        6. What Application(s) will be running in this environment?
            a. Databases (Type/Version)
            b. Exchange (Version)
            c. 5.4 Web server
            d. 5.5 File & print
            e. Other:

        7. Servers information:
             a. What is the purpose of your server?
             b. Do you require a rack-mounted server? Yes
             c. If yes, do you have enough space in a current rack? Yes
             d. If you have your own rack, what is make/model and how many PDU’s do you have?
             e. Are your firmware and microcode levels current for all components? Yes

        8. How many processors do you think you need?
             a. What is Type/Speed of processor preferred (i.e. Xeon 2.8 GHz)?
             b. What is the amount of memory required (i.e. 2GBs )?

        9. Do you require additional, internal hard drives for data? Yes
             a. If yes, specify size/speed/quantity (i.e 36GB/15k/4 drives)
             b. What type of RAID level is desired? (0, 1, 3, 5, or 10)

        10. What are you using for systems management?
                 Director                                      CA Unicenter
                 Insight Manager                               NetlQ
                 Openview                                      Other:
                 Netview

        11. Is High Availability a consideration? Yes

V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
        12. Services of interest:
              a. Solution Design Workshop Yes
              b. Server Consolidation Yes
              c. Data Migration Yes




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
                                    pSeries Qualifying Questions
        1. Please explain your existing server environment?

        2. Can you provide us with a diagram? Yes

        3. What applications will be running on this server and what business purpose does it fulfill?

        4. Are you replacing any existing servers? Yes
              a. If yes, what model/type are you replacing?

        5. Did you work with your software vendor (if applicable) to determine the size of this system?
              a. If yes, who is your software vendor?

        6.     Have you checked if these applications are compatible and supported on?
                 a. AIX 4.3 Yes
                 b. AIX 5.1 Yes
                 c. AIX 5.2 Yes

        7.     Is this a critical business application and is 24x7 uptime required? Yes
                  a. If yes, would you like us to quote you a HACMP solution? Yes

        8.     How much memory is needed?

        9.     What are your performance requirements for this server?
                a. Is your growth predictable or not? Yes
                b. If yes, what growth do you expect in the next 24 months?
                c. Does your workload fluctuate? Yes
                d. If yes, by how much?

        10. How much usable disk space will you need for your data?              GB’s

        11. What type of RAID protection will you be using for your data drives?
                0
                1
                5
                10

        12. What type of network cards are needed and how many?
             a. 10/100 Ethernet Yes Number of adapters required
             b. Gigabit Ethernet Copper Yes Number of adapters required
             c. Gigabit Ethernet Fibre Yes Number of adapters required
             d. Other:




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
        13. What type of external peripherals are you going to be attaching to this system?

                   Peripheral           SAN Attached            Adapter Type         # of Connections
                                  Yes
                                  Yes
                                  Yes
                                  Yes

        14. Services of interest:
              a. Solution Design Workshop Yes
              b. Server Consolidation Yes
              c. Data Migration Yes
              d. Other:

        15. How are you currently backing up your data?

        16. Are your firmware and microcode levels current for all components? Yes

        LPAR’s (p630, p655, p650, p670, p690)
         1. Do currently have any LPAR systems? Yes
              a. If yes, will the HMC be within 15 meters of the new server? Yes
              b. How many LPARS would you like implemented on this server?

          2. Please help us understand the requirements for each LPAR (Logical Partition) on this system.
                                                                     SAN       Adapter       Number of
         LPAR    Memory CPU          Application Peripherals
                                                                   Attached     Types      Connections

               1                                                    Yes
               2                                                    Yes
               3                                                    Yes
               4                                                    Yes




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
                               Networking Qualifying Questions
        1. How many NIC's are you using in each server?

        2. Do any of your servers require:
              a. Network Load Balancing Yes
              b. NIC Teaming Yes
              c. NIC HA Yes

        3. Do you have any application farms? Yes
               a. If yes, how many servers?
               b. What applications?

        4. Do you require remote connectivity?
               a. If yes, please describe. (Example VPN, private network, etc.)
               b. Who will provide the equipment for any private termination?

        5. Who are your current telecommunication carriers?

        6. Will the hosted location be included in your corporate network? Yes
              a. If yes, can you provide network details:
              b. Who may we contact for additional information?
              c. Phone number(s):

        7. Do you have an existing firewall rule base? Yes
              a. Who may we contact for additional information?
              b. Phone number(s):
              c. Do you have multiple firewall requirements? Yes
              d. Number of interfaces:
              e. Line speed:

        8. Does this environment currently exist anywhere else? Yes
             a. If yes, please describe:

        9. Do you have any SSL requirements? Yes
              a. Who will be providing certificates?

        10. What are your Intrusion Detection requirements?

        11. Do you have any Global Server Load Balancing requirements? Yes
               a. If yes, where?
               b. Who may we contact for additional information?
               c. Phone number(s):

        12. Do you have any locations in countries that restrict communications or the types of information that
            may be exchanged? Yes



V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
                  Data Management Qualifying Questions
        1. What applications are you currently using to backup your data?

        2. What are your backup windows?

        3. What are your data retention policies?

        4. Do you currently store tapes off-site? Yes

        5. What type of media (Make/model) will be attached to the Backup server(s)?

        6. What is the estimated annual growth projection for your environment (i.e. 50%; 70%)?

        File System Data questions
        1. How much of the total data is file system data?

        2. What is the average file size of the file system data?

        3. What is the percentage of file system data that changes on a nightly basis?

        Database data client questions
        1. What database(s) are on the system?

        2. What is the percentage of database data that changes on a nightly basis (i.e. are incremental
           backups possible with the database backup utilities that you are currently using)?




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
                                    Storage Qualifying Questions
        1.     Please explain your existing storage environment?
                 a. Application/purpose:
                 b. %Reads:           %Writes:         Total in use:        RAID level:
                 c. Block size:         SCSI:        SAN:         NAS:         Other:

                 d. Application/purpose:
                 e. %Reads:          %Writes:         Total in use:         RAID level:
                 f. Block size:       SCSI:          SAN:        NAS:          Other:

                 g. Application/purpose:
                 h. %Reads:          %Writes:         Total in use:         RAID level:
                 i. Block size:       SCSI:          SAN:        NAS:          Other:

        2.     Have you ever done a storage assessment? Yes
                 a. If yes, may we review the results? Yes

         3.    Is your storage meeting your performance requirements? Yes
                 a. If no, please explain:

        4.     In Terabytes, how much total storage do you currently own?
                  a. How much of the total storage is utilized?

        5.     What are your current storage and Raid Arrays?
                a. % Used for production                     Raid Type
                b. % Used for development                    Raid Type
                c. % Used for QA                             Raid Type

        6.     Who is your predominant manufacturer?
                a. HPQ Model #
                b. IBM Model #
                c. EMC Model #
                d. Other (Name and Model #)

        7.     What type and model of hosts are associated with the current storage solution? Number of Host
               and OS Type/Model (i.e. Win2k/X345; AIX/p650)
                 a. # of hosts           OS/Model
                 b. # of hosts           OS/Model
                 c. # of hosts           OS/Model

        8.     What is the percentage of reads vs. writes (80/20)
                a. Reads                  Amount of Data in GBs
                b. Writes                Amount of Data in GBs




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com
        9.     What is the Breakdown of storage requirements per Major application (i.e. Oracle 120GBs)
               (File to Print, PeopleSoft, ERQ)
                  a.                GB
                  b.                GB
                  c.                GB

        10. What are the typical block sizes of your data?       KB’s

        11. Please select how are you currently attached to the storage device?
                 Direct attached via: iSCSI, Fibre, SCSI (LVD/HVD)
                 Fibre Channel Switch:
                      a. Cisco (model #)
                      b. McDATA (model #)
                      c. Brocade (model #)

        12. How many connections do you currently have attached to your storage device?

        13. Are you considering advanced copy functions? Yes

        14. What will the copy functions be used for?
             a. Test and development Yes
             b. Backup Yes
             c. Disaster recovery Yes
             d. Business continuity Yes
             e. Other:

        15. Are there any arbitrated loop devices (FC/AL) on your SAN? Yes




V2 6/17/2004

      Champion Solutions Group • Corporate Headquarters • 791 Park of Commerce Blvd. • Boca Raton, FL 33487
                          PH: 800-771-7000 • FAX: 561-997-4043 • www.championsg.com

								
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