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VIEWS: 2 PAGES: 21

									Setting up a Project
  in SAP Solution
      Manager
    - Realization

            Dr. Bjarne Berg
     Lenoir Rhyne College
A Brief Look at ASAP

•   ASAP is a methodology that is designed for fast
    implementation of SAP. It includes accelerators ,
    templates and detailed roadmaps that you should
    use when making modifications to a system.

                          • SAP standard
                          • Single, pragmatic, and standardized
                            methodology
                          • Evolved out of 20 years of experience
                          • Manageable scope, cost, and common
                            expectations
                          • Common language
                          • Preconfigure documentation and tools

                                                                  Source: SAP

                                                                           2
What is ASAP?




         Examples for Accelerators:
          • Project plan, estimating
                                                               Fill in the Blank
          •   Design strategies, scope definition
                                                                     Fill in from
                                                                vs. Start the Blank
                                                                           Versus
                                                                     Scratch
          • Documentation, issues DB                               Start from Scratch
          • Workshop agenda
          • Questionnaires
          • End- user procedures
          • Test plans
          • Technical procedures
          •   Made easy guidebooks (printout, data transfer,
              system administration …)



Source: SAP                                                                             3
SAP Solution Manager: Don’t Build Everything from Scratch

                                                                   Implementation Platform
                                                                   Solution Monitoring
                                                                   Service Desk
                                                                   E-Learning
                                            Tools
                                                                   Upgrade
                                                                   Change Request Management


                                                                   Implementation Content
                                                                   Roadmaps
                                           Content
                                                                   Services
                                                                   Best Practice Documents



                                                                   SAP Active Global Support
                                       Gateway to SAP              Service Delivery Platform


                       Source: SAP




  You can incorporate many shared documents and tools into your project.
  Your work plan should reflect the time savings of using these accelerators.

  SAP Solution Manager is delivered as part of your annual maintenance fee.
                                                                                               4
        SAP Solution Manager: What does it contain?

          Project          Business          Configuration             Testing         Training
        Preparation        Blueprint



                        Define customer        Configure                                 Define
       Define project
                            solution           processes                            e-learning units
                                                                   Test processes
                           based on                                                    and create
   Set up system                             Synchronize
                        SAP processes                                                learning maps
    landscape                              customer settings


                                          Project Administration

                                 Issue Tracking/Monitoring/Reporting

                                               Roadmaps

                                          Change Management




           SAP Solution manager Version 3.2 SP8 or higher is required. Most companies now use
           version 4.x You may need to upgrade based on what version of R/3 you are on
Note                                                                                                   5
Topics

         In this session, we will
         cover the Project
         Realization phase using
         Solution Manger for a CRM
         Project




                                     6
        Resources — Realization Roles and New people

 • SAP   projects consist of a team of highly-
   skilled specialized functional and technical                          Project Resources
                                                                                Program/Project Manager
   individuals. During project realization, you                                 Application Consultant
   should add key skills to your team.                                          Application Team Member
                                                                                Technical Consultant
                                                                                Technical Team Member
 • Thequality of the people is much more                                        Technical Team Lead
   important than the number                                                    Help Desk Provider and Manager

    •   A skilled developer can accomplish correctly                            Business Process Team Lead

        what three novice developers will mess up in                            Training and Documentation Lead

        the same amount of time                                                 Customer Project Sponsor




 • Think of the project team as a set of roles,
   not individuals
    •   A person may fulfill more than one role during
        the project
You should staff your project based on the needs, not based on who is
available at a given time. Sometimes the right decision is to delay a project
until the right people can participate or hire temporary external expertise.                                     7
   Realization Phase — Some Key Observations

                                                                        Core Activities
                                                   3.1 Project Management Realization
                                                   3.2 Organizational Change Management
                                                   3.3 Training Development and Approvals
                                                   3.4 Baseline Configuration (content activation)
                                                   3.5 System Management
                                                   3.6 Final Configuration (enhancements)
Development Programs: Provide details of           3.7 Prepare External Interfaces (non SAP R/3)
added programming structures
                                                   3.8 Data Conversion Programs (if any)
End User: Training material, manuals, Web site,
on-line help
                                                   3.9 Develop RICEFs and document them
Configuration: Activate content, make              3.10 Develop User Interface Enhancements
extensions to SAP Scenarios and processes,         3.11 Determine Additional Functionality Requirements
execute test data and masterdata loads, validate
                                                   3.12 Create New Scenarios or enhance existing scenarios
data quality, build and modify RICEFs
                                                   3.13 Establish Authorization Concept
Testing: Unit testing by developers, acceptance    3.14 Establish Data Archiving Plan (if applicable)
testing by business analysts, system and           3.15 Final Integration Test
integration testing by users
                                                   3.16 Quality Check Realization
                                                                                                             8
  The Realization tasks

                                                                                       Integration
                                       Create Technical
                                                                                         Testing
                                            specs
Create Functional                                               No

      specs                                                                           System Testing
                                                               Complete?
                     No
                                                                     Yes

                    Complete?                                                          Unit Testing

                          Yes



                                                 Yes                                  Configuration
               Peer Review
                                      No                   Peer Review
                                            Approved?
                                                                                              Yes

                                                                                 No
                                                                                         Approved?

                                Yes        Structured
                    Complete?
                                           walkthrough
                     No
                                                          No               Yes         Structured
                                                               Complete?
                                                                                       walkthrough
                                                                                                       9
Realization




In solution Manager, we can do configuration
using the transaction code SOLAR02



                                               10
   Managing a scenario and process
Now we can manage the process called “Call list management”. Processes available depends on
the scope we selected during project prep and blueprinting.




                                                                                        11
  Process definition




All processes have a definition (remember we added ours when we
did our process modeling and Data flow diagrams). Any documents
can be added to this screen, including Visio diagrams, word docs,
excel sheets etc. This is the shared design documentation for all
team members. Remember to add version control to all posted
documents.                                                        12
IMG (Implementation guide) configurable settings.

                                                    The
                                                    configuration
                                                    settings for
                                                    each process
                                                    available in the
                                                    IMG is also
                                                    available here.

                                                    Only the
                                                    relevant
                                                    scenarios were
                                                    moved over
                                                    based on the
                                                    scope you
                                                    defined in the
                                                    project prep.
                                                                 13
The IMG configuration

                        As the project
                        manager, you can
                        write memos, or
                        require
                        documentation at
                        this level and
                        assign it so that
                        system
                        documentation is
                        also completed
                        during the
                        realization phase.

                        We can execute
                        IMG activities from
                        the Solution
                        Manager           14
Managing sub tasks, due dates and team member assignment

                                         To manage dub-tasks, you
                                         can either copy the overall
                                         project data already setup
                                         and make modifications, or
                                         you can enter the plan data
                                         for each sub-task.

                                         Most project managers use
                                         project plans and only track
                                         higher level project tasks in
                                         the Solution manager.

                                         However, assignment of
                                         tasks to team members are
                                         normally kept in the Solution
                                         manager




                                                                   15
Realization Phase — Tracking Progress

•   Examine the work plan and the hours spent on a task vs. the
    task accomplished level
       For example, if a task was scheduled to take 20 hours and the
        deliverables are 75% complete in the weekly status report, the hours
        used on the task should not exceed 15 hours
•   To make this work, you need time tracking (by work plan), and
    you need to manage your projects by tasks accomplished
       Tasks accomplished should be reported on weekly status reports by
        each team member
•   Developers have a tendency to quickly report 99% completion,
    but never formally sign off on their work
       Monitor the hours used vs. the task completion early in the project to
        make sure you are on track and can detect issues before they
        become problems



                                                                               16
     Change Management Process
                                    IT responsible
      Change                                                               Integration tested                  No
    Request form                 Business responsible                                             Approved?
                                                                            QA environment

                                 Sr. mgmt. responsible

                                                                                      Yes              Yes

                                                                              Approved?           Moved to
Submission                                                       No                               production
                            No


                     No                   Yes                              System tested
      Complete?            Approved?                 Scheduled              Devl. environment



             Yes



                     No     Change                                           Unit Tested
        Review                                       Developed
      recommended?        Request form                                       Devl. environment



             Yes
                                                                      No       Approved?
                                                                                                 Yes


                                                                                                               17
  The Change Management Form - page 1

To make this process work, you need a formal instrument.
The instrument can be on-line (i.e. a web page), electronically (word
document), or a paper based system.
The form should contain at least these fields:
                                        Change Request Form
                                   Requestor Name:
                                        Department
                                Phone number / email
  The front-page
                     Describe the change requested, be
that the requestor                            detailed
      fills out
                                     Why is it needed


                          How important is it that the
                       change occur? (how would you
                           manage if this is not done)

                                                         TBD    When      Future    Date    Break-fix
                                                               possible   release          (right now)
                           When is the change needed                                                18
                                                                                                   18
  The Change Management Form - page 2

This page is used by the system administrator or the project team.
The purpose is to have controlled changes that are scheduled and
tested appropriately
                                                   For internal use only
                                 Received date:
                                  Reviewed by:
                      Comments/recommendation


  The back page
 that the system                                    Pending   Not-Approved   Future    Approved     Break-fix
    admin and                                                                release               (right now)
approver fills out              Approval status:

                                 Approved by:
                                Approved date:

                                    Assigned to:
                                      Due date:

                                                    Pending    Prototyped    In QA      Tested    In Production

                                                                                                         19
                                                                                                        19
                            Development status:
The User Acceptance Group and Its Role

          •   Create a user acceptance team consisting of 5-7 members
              from the various business departments or organizations

          •   Keep the number odd to assist with votes when decisions
              need to be made. With fewer than 5 members, it can be
              hard to get enough members present at each meeting

          •   Make this team the focus of your requirements gathering in
              the early phase, then let this team perform user
              acceptance testing during the Realization phase

          •   Meet with the team at least once a month during realization
              to refine requirements as you are building, and have
              something to show them

  This approach is hard to execute when also managing scope, but is
I essential to make sure that the system meets users’ requirements
s
u
e
s
                                                                      20
Topics

         Next is the testing or the
         initial configuration and
         solution

         This is an interactive
         process with system and
         integration tests




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