Docstoc

320

Document Sample
320 Powered By Docstoc
					Greenford, Northolt & Perivale

      Community Audit


         Supported and Funded by:




                             Produced by Diane O’Connor
                             DOC Associates (for Ealing CVS)
                                  diane@docassociates.com
Foreword


This Audit has been jointly funded by Ealing Community Network and LB Ealing in
response to research carried out for Ealing’s ChangeUp Plan that set out key
issues in the local voluntary sector. The research revealed that in Greenford,
Northolt and Perivale (GNP) there is a lower level of community activity, funding,
support and advice, and volunteer placements compared to other Ealing areas.


The findings from the Audit are the result of a survey of GNP groups,
consultations with local partners and strategic stakeholders, a Greenford based
Roadshow and an analysis of census led data. The Audit has been integral in
identifying the different needs of groups in Greenford, Northolt and Perivale and I
hope will help to develop future strategies on community support in GNP and in
practical terms by helping individual GNP groups develop their future service
plans and funding bids


Copies of the Audit are being sent to all local Greenford, Northolt and Perivale
community groups, local Councillors and key statutory agencies. Key findings
have also been built into the updated Ealing ChangeUp Plan which has recently
been cited by London Voluntary Service Council as a model in London (available
on the Ealing CVS website at www.ealingcvs.org.uk) The Ealing CVS website is
an invaluable online resource which provides a regularly updated picture of the
voluntary sector in Ealing and in addition provides a wealth of key facts, figures
and useful tools and information designed to improve the performance and
sustainability of Ealing groups.


I would like to thank all those who have helped with the Audit, in particular:


      Groups in Greenford, Northolt and Perivale who gave up valuable time to
       complete the survey.


      Organisations who provided data and information for the Audit: Ealing
       CVS, Ealing Volunteer Centre, TIDE training, Ealing Community Network,
       Ealing Primary Care Trust, Ealing Race Equality Council and Ealing
       Connecting Communities Project and LB Ealing Grants Unit.




                                                                                 2
   Groups who contributed to the Community Roadshow and participated in
    the workshops that have helped to develop a profile of the sector in
    Greenford, Northolt and Perivale.


   Colleagues who helped and supported the Roadshow: Antony Bewick-
    Smith (Ealing CVS Funding Manger), Matt Freidson (BMER Funding
    Advisor), Wendy Sender (Volunteer Project Worker ), Jim Wong (Ealing
    Health and Social Care Partnerships Officer), André Beglarian (Ealing
    Home Start) Ealing Fire Brigade, and volunteers Yasmin and John who
    helped to ensure the consultation workshop ran smoothly.


   LB Ealing Grants Unit and Ealing Community Network for jointly funding
    the Audit


   Ealing CVS for engaging me to undertake this research which has been an
    interesting and rewarding commission.




                                                           Diane O’Connor
                                                               DOC Associates




                                                                           3
Executive Summary
Please show as bullet points


       There are 125 GNP voluntary groups registered on the ECVS database –
        Greenford 60, Northolt 55 and Perivale 10.


       GNP groups represent 16% of the Ealing voluntary sector – Greenford 7.5
        %, Northolt 6.5% and Perivale 2%.


       GNP (especially Northolt) has pockets of high deprivation – some
        neighbourhoods have 42% of residents without qualifications (compared to
        an Ealing average of 22.6%) and others have an unemployment rate of
        7% (compared to an Ealing average of 3.5%).


       GNP groups equate to 7.5% of ECN members (lower than the overall
        borough level).


       GNP groups received 10.5% of small grant funding through the ECN
        Community Chest over the last two years (lower than the overall borough
        rate).


       GNP groups received 7.4% of LBE Grants Unit allocations in 2005/6
        (17.4% of local area allocations excluding borough wide groups).


       20 GNP groups have used TIDE training courses over the last year – 8.5%
        of total TIDE groups.


       Volunteers from GNP make up 6% of local registered volunteers with
        Ealing Volunteer Centre.


       There are noticeably fewer registered volunteering opportunities in GNP -
        only 2.4% of the Ealing total (currently there are no registered volunteer
        opportunities in Perivale)1.


       6.5% of BMER groups benefiting from the Ealing Connecting Communities
        Project were based in GNP.


1
 These figures do not record volunteering which is organised outside the are but may be taking place
wthin it.


                                                                                                       4
   14.5% of premises for rent or hire in the ECN Community Premises
    Directory are in GNP.


   GNP residents generally rate their areas higher than the borough averages
    in terms of community safety, attractiveness of town centres and reduced
    drugs activities.


   GNP residents generally rate their areas lower than the borough averages
    in terms of community cohesion, areas where ethnic differences are
    respected and satisfaction with local services in town centres.


   13% of surveyed GNP groups have received less than £1,000 funding per
    year and 40% less than £5,000.


   46% of GNP groups do not have their own premises and 40% do not have
    a group PC or group e-mail (relying on members own PCS).


   The top priority issue for GNP groups is funding and fundraising advice
    (54%); the second priority is training (50%) e.g. on marketing and
    producing a business plan.


   69% of GNP groups have used services provided by ECN and 50% training
    available through TIDE.




                                                                           5
List of contents:




                                                              Page


1.      Introduction to the Audit


2.      Background to the sector


3.      Area profile


4.      Infrastructure support
        Ealing Community Network
        London Borough of Ealing Grants Unit
        TIDE training
        Ealing Volunteer Centre
        Ealing Connecting Communities Project
        Ealing Community Premises Directory
        GNP Community Area Network
        Ealing Race Equality Council
        Ealing Primary Care Trust
        Safer and Stronger Communities Fund Baseline Report


3.      Survey of GNP groups
        Introduction to the survey
        Group details, activities and users
        Group costs, funding, staff, and accommodation
        Advice received by groups
        Group needs
        Group priorities
        Additional comment


4.      The Greenford, Northolt and Perivale Roadshow


5.      Conclusion




                                                                     6
List of Tables and Charts


Table 1:      LBE Grants Unit allocation of funds to GNP groups
Table 2:      TIDE training courses delivered to GNP groups
Table 3 & 4: Volunteering opportunities in GNP
Table 5:      Safer and Stronger Communities Fund Baseline Report - GNP
              indicators
Table 6:      Survey representation from GNP group population
Table 7:      Quality Systems achieved by survey respondents
Table 8:      Survey respondent interest in Quality Systems
Table 9:      Survey respondent group activities and services
Table 10:     Age groups survey respondents deliver activities and services to
Table 11:     Funding received by survey respondents
Table 12:     Paid staff employed by survey respondents
Table 13:     Sources of support services identified by Roadshow participants


Chart 1:      Group costs per annum
Chart 2:      LB Ealing allocation of 2004-05 & 2005-06 funding
              (excluding borough-wide)


Appendices


Appendix 1:      Greenford, Northolt and Perivale Survey
Appendix 2:      Greenford, Northolt and Perivale Roadshow attendance
Appendix 3:      Information Support Guide




                                                                                 7
Introduction to the Greenford, Northolt and Perivale Audit




In September 2005, Ealing CVS produced the Ealing ChangeUp Plan setting out
key issues in the local voluntary sector. Research carried out for the Plan revealed
that:


       There are fewer voluntary groups in Greenford, Northolt and Perivale
        (GNP) than in other areas of the Borough.


       Groups in GNP do not seem to have as much access to local funding
        opportunities, training courses and other support services as groups in
        other areas.


       There are fewer residents from GNP coming forward for volunteering
        opportunities.


As a result ECN and London Borough of Ealing (LB Ealing) agreed to jointly fund a
`Greenford, Northolt and Perivale Community Audit`. The Audit was designed to
build a profile of the sector in GNP and identify the support needs of groups. In
doing so, the Audit will help to steer and develop work that will increase the
sustainability of the voluntary and community sector in Greenford, Northolt and
Perivale.


The Audit has been made up of the following four strands:


       A questionnaire survey distributed to 125 Greenford, Northolt and Perivale
        groups identified from Ealing CVS’s database which asked respondents to
        provide:


        o   Group details such as location, area/s in which services are provided,
            charitable or other status, and formal quality systems achieved.


        o   Information relating to type of services and activities delivered, main
            user groups and annual user numbers, organisational costs and
            sources of funding, numbers of paid and unpaid staff, accommodation
            and access to PCs, email and internet.



                                                                                  8
    o   Information about funding and/or capacity building support received in
        the last year.
    o   Current needs that would help improve service delivery and increase
        sustainability e.g. funding, IT, training, office accommodation, and
        capacity building.
    o   Top priorities


   Research into, and analysis of, organisational and funding support given to
    GNP groups from sources including:


    o   Ealing Community and Voluntary Service (ECVS)
    o   Ealing Community Network (ECN)
    o   TIDE training in Ealing
    o   Ealing Volunteer Centre
    o   Greenford, Northolt and Perivale Community Area Network
    o   Ealing Connecting Communities Project
    o   Ealing Race Equality Council
    o   London Borough of Ealing Grants Unit
    o   Ealing Primary Care Trust (PCT)
    o   LB Ealing Safer and Stronger Communities Fund Agreement 2006-08
        Baseline Appendix (2006)


   An analysis of Census led data and information extracted from the Indices
    of Deprivation (2004).


   A Greenford based Roadshow for GNP groups that offered funding advice
    and information on pathways to support, and workshops to discuss
    community needs in the GNP areas and to build on the needs of groups
    that were identified in the survey.




                                                                             9
Background to the sector


There are approximately 800 voluntary and community groups in Ealing of which
125 (16%) are based in Greenford, Northolt or Perivale2:


          In Greenford there are 60 groups
          In Northolt there are 55 groups
          In Perivale there are 10 groups.


Eighteen of these groups deliver services and activities borough-wide including:


          Activities for young people
          Childcare and playgroups
          Support for older people
          Support and respite for carers
          Support and activities for women
          BMER support and ESOL
          Advice and advocacy
          Resident groups
          Environmental action
          Community venue provision and coordination
          Faith groups
          Arts, Music and cultural activities
          Sports and fitness activities
          Social activities




2
    Groups using a home address but delivering services outside GNP have been removed from the count


                                                                                                10
Audit area profiles


The following data has been extracted from the 2001 Census 3:


                                                                                     Greenford


         Greenford comprises three areas: North Greenford, Greenford Broadway
          and Greenford Green.
         Greenford is significantly larger than Northolt and Perivale with a
          population of approximately 38,850 representing 60% of the GNP
          population overall.
         The majority of resident are white British (46%). This compares to 45% of
          the overall Ealing population. This is followed by Asian or Asian British
          (Indian) who represent 16% of the Greenford population compared to
          16.5% of the total Ealing population.
         The dominant religion is Christian (56%). 12% of the Greenford population
          are Hindu and 10% Muslim. 50% of the Hindu population are based in
          North Greenford.
         There are approximately 15,000 households in Greenford. The majority of
          households are owner occupied (73%) followed by Council or Housing
          Association (15%). 60% of Council or Housing Association tenants are in
          Greenford Broadway.
         3.6% of the economically active population are unemployed compared to
          an Ealing average of 3.9%.
         An average of 69% of residents describe their health as good.
         An average of 28% of 16-74 year olds have no qualifications compared to
          the Ealing average of 22%.


                                                                                       Northolt


         Northolt is comprised of two wards: Northolt Mandeville and Northolt West
          End.
         The population of Northolt is approximately 26,300.
         The majority of resident are white British (58%) compared to 45% of the
          overall Ealing population. This is followed by Asian or Asian British (Indian)
          who represent 8% of the Northolt population compared to 16.5% of the
          total Ealing population.

3
    Where an area is comprised of two or more wards percentages have been combined and averaged


                                                                                                  11
   The dominant religion is Christian (62%). 8% of the population are Sikh
    and 7% Muslim.
   The majority of households are owner occupied (66%) followed Council or
    Housing Association (25%).
   4.4% of the economically active population are unemployed (LB Ealing
    average 3.9%).
   An average of 67% of residents describe their health as good.
   An average of 32% of 16-74 year olds have no qualifications. This is
    significant when compared to the Ealing average of 22%.


                                                                       Perivale


   The population of Perivale is approximately 13,450.
   The largest single ethnic group is white British (37%) compared to 45% of
    the overall Ealing population, followed by Asian or Asian British (Indian)
    who represent 17.4% of the Perivale population (compared to 16.5% of
    Ealing overall).
   The dominant religion is Christian (51%). 13% of the population are
    Muslim and 15% Hindu.
   The majority of households are owner occupied (77%) followed by
    privately rented accommodation (12%) 9% of households are Council or
    Housing Association.
   3.6% of the economically active population are unemployed (LBE average
    3.9%).
   An average of 71% of residents describe their health as good.
   An average of 23% of 16-74 year olds have no qualifications.


Deprivation   scores   in the   Indices   of   Deprivation   have recently been
reclassified from ward level to Super Output Areas (SOAs). As the SOA ranks
indicate, levels of deprivation within wards vary significantly and this is
indicative of how previously indicators in some areas considerably skewed
ward rankings. For example, one SOA (008A) in Greenford Broadway ranks
2945 out of 32,482 LSOAs in England (where 1 is the most deprived) whilst
another (010B) ranks 16,030. Were the nine SOAs averaged, Greenford
Broadway would rank 9,524. Similarly in Northolt Mandeville SOA 003E ranks
2,912 whilst SOA 004B ranks 18,726. It is worth noting that the following GNP
SOA ranks indicate high levels of deprivation in specific localities within the
wards:



                                                                            12
      Greenford Broadway has 1 SOA ranking lower than 5000 (2495).
      Northolt Mandeville has 3 SOAs ranking lower than 5000 (2912, 3370,
       4507).
      Northolt West End has 2 SOAs ranking lower than 5000 (3551, 4642).


   These six SOAs have a significantly higher number of 16-74 year olds with no
   qualifications ranging from 42% to 32% compared to an Ealing average of
   22.6%. Similarly, percentages of unemployed residents are also higher,
   ranging from 7% to 5.3% compared to an Ealing average of 3.5%.




Infrastructure support


Support and advice for groups across Ealing is provided by a range of
organisations. These have been consulted to ascertain what current engagement
they have had with groups in Greenford, Northolt and Perivale. The outcomes of
the consultations are outlined below:


                                                     Ealing Community Network



Twenty-nine ECN member groups are based in Greenford, Northolt or Perivale.
This represents approx 7.5% of ECN members. Three additional groups deliver
projects in GNP but are based in the wider Ealing area.


A total of £21,643 of Community Chest funding was allocated by ECN to nine GNP
groups (or projects) across the years 2004-05 and 2005-06. This represents
10.5% of funding allocated for the total period (£215,416).     It was used to
support or set up the following services and/or activities:


      Marketing
      Volunteer recruitment and training
      New equipment
      Community research
      ESOL
      Cultural activities


The distribution is outlined below:


                                                                            13
Greenford:
Sixteen ECN member groups (4% of total ECN membership) are based in
Greenford of which four deliver services borough-wide and one of which also
delivers services to Southall:


      Three Greenford Groups received Community Chest Funding totalling
       £6,143 (2.8% of total ECN funding).
      Two of these groups (Ealing Mediation: £2,063, and Help-in-Hand: £700)
       deliver services borough-wide.


Northolt
Fourteen ECN member groups are based in Northolt (3.8% of total ECN
membership) of which six deliver services borough-wide:


      Five Northolt groups received Community Chest funding totalling £14,500
       (6.9% of total ECN funding).
      One of these groups (Ealing Samaritans: £3,000) delivers services
       borough wide.


Perivale
Two ECN member groups are based in Perivale (0.5% of total ECN membership)
both of which deliver services borough-wide.


      One group in Perivale (Caribbean Islamic Cultural Society) received
       Community Chest funding totalling £1,000 (0.4% of total ECN funding).
       This group also delivers services borough-wide.


Findings suggest that GNP based groups make fewer applications for Community
Chest funding and that their applications are less successful than groups based
elsewhere. ECN membership is also lower than in other areas of the Borough
(particularly in Perivale)


                                        London Borough of Ealing Grants Unit



As the table below indicates, in 2005-06 the LB Ealing Grants Unit allocated
funding of approximately £2.3 million to Ealing groups for work in Southall,
Acton, Ealing and Hanwell, and Greenford, Northolt and Perivale and for work
taking place borough-wide. Greenford, Northolt and Perivale groups received



                                                                            14
grants totalling £177k representing 7% of the 2005-06 total schedule (or 18% of
local area allocation e.g. not including borough-wide allocation). A representative
for the LBE Grants Unit commented that whilst there is a perceived lack of
funding going to the North of the borough; in order to be considered for funding,
groups need to apply in the first instance. As such it may well be that groups in
GNP make fewer applications for funding and need more focused support from
local Funding Advisers and/or outreach by the LBE Grants Unit.


When recently consulted, a representative from the Primary Care Trust (PCT) said
they have encountered a similar dynamic to that identified during research for the
Ealing ChangeUp Plan. That is, in health terms, there is a lack of support and
investment in the north of the borough. The PCT representative went on to say
that a number of concerns have been raised with the PCT from GPs reinforcing
this belief.




                                                                               15
London Borough of Ealing Funding for work taking place in GNP

2005-06            Early        Complimentary     Lunch          Easter          Summer       Special        Older    Young    Totals
                   Years        Education         &elderly       holiday         holiday      Grants Fund    people   People
                                                  person club    Projects        projects
GNP                50,074       5,535             1,000          900             5,850        7,250          81,357   26,275   £177,241
% of total GNP
allocation         28%          3%                .5%            .5%             3%           4%             46%      15%      100%

Schedule grand totals: £2,377,115

Borough wide £1,360,679
Southall      £589,615
GNP            £177,241 (7.4% of total spend, 17.4% of funds allocated to local areas e.g. not inc borough-wide)
Ealing/Hanwell £125,785
Acton         £123,795

2004-05            Early        Complimentary     Lunch &        Easter          Summer       Special        Older    Young
                   Years        Education         elderly        Holiday         holiday      Grants Fund    people   People
                                                  person club    Projects        projects
GNP                46,616       4,000             1,000          1,500           8,225        9,600          80,472   25,000   £176,413
% of total
allocation         26%          2%                .5%            1%              5%           5.5%           46%      14%      100%

Schedule grand totals: £2,311,716 / £997,325 excluding borough wide allocation

Borough wide £1,314,388
GNP           £176,413 (7.6% of total spend, 17.7% of funds allocated to local areas e.g. not inc borough-wide)
Southall      £572,656
Acton         £128,188
Ealing/Hanwell £120,071



Table 1: LBE Grants Unit allocation of funds to GNP groups
                                                                     TIDE training


TIDE provides affordable training for voluntary and community groups in the
boroughs of Ealing, Brent and Harrow. They run three short course programmes
per year and can also deliver in-house training. TIDE keeps a database of groups
who have attended courses and a record of which courses group representatives
participated in.


Over the past year TIDE has delivered training to:


        12 Greenford groups from which 25 individuals attended one or more of 25
         courses
        7 Northolt groups from which 9 individuals attended one or more of 12
         courses
        1 Perivale group from which 3 individuals attended one course


The courses covered a range of themes but can be summed up in the table
below:


Course theme                                  Number of
                                              different courses
Health and Safety                             2
Communication and Participation               9
Trustees and Management Committees            2
Funding and Strategic Development             5
Information Technology                        5
Misc. (newsletters)                           1
                                              24 courses

Table 2: TIDE training courses delivered to GNP groups



                                                           Ealing Volunteer Centre


The Volunteer Centre database holds details on both volunteering opportunities
(placements) and individuals who are either available for volunteering placements
or who have expressed an interest in taking up volunteering.


Information on volunteering opportunities and individual volunteers is collated
according to area (of which there are eleven). Whilst Greenford is input on the
database as a single area, Perivale is aggregated with Alperton and Sudbury, and
Northolt is aggregated with Ruislip and Uxbridge. This is due to national
classifications. There are a total of 1824 volunteers registered with the Volunteer
Centre across Ealing. Database data includes the age, gender, ethnicity, faith,
and employment status of individual volunteers.


Volunteers


There are currently 108 volunteers on the Volunteer Centre database that are
based in Greenford, Northolt or Perivale (6% of total number of Ealing registered
volunteers). This number is made up of individuals who are available for
volunteering or who have expressed an interest e.g. have approached the
Volunteer Centre but have not taken their interest further. 33 people or 30% of
all listed ‘volunteers’ are currently available for volunteering work.


Volunteering opportunities


At the time of writing (May 2006) it is known that there are 3 ‘live’ volunteering
opportunities in Greenford:


Volunteering Opportunity                   Live date
Community Fundraiser                       January     2006
Football Coach - Learning Disability       December    2005
Children's Play Assistant                  June        2005


and 1 volunteering opportunity in Northolt:


Volunteering Opportunity                   Live date
Management Committee Member                May         2005


Table 3 & 4: Volunteering opportunities in GNP



There are currently no listed volunteering opportunities in Perivale.


In percentage terms these opportunities represent only 2.4% of the total
volunteering opportunities in Ealing.
                                  Ealing Connecting Communities Project (ECCP)


ECCP was active for five years and was set up to provide a range of services to
Ealing BMER groups including:


       Training and workshops
        E.g. financial management and IT; delivered every 3 months for groups
        across Ealing. Approximate attendance 20 groups each time.


       Seminars
        On topics such as Community Cohesion.


       Surgeries
        Offering advice on topics such as charity status, and form filling
        assistance. Surgeries were held monthly in individual areas


Due to a lack of funding ECCP recently ceased operating. During the five year
period that the project ran, it accrued a database of 140 Ealing groups of which
six were based in Greenford, one in Northolt and three in Perivale (GNP total
6.5%). However, four of these groups would appear to no longer be operating as
they have not appeared in databases elsewhere 4. ECCP had previously identified
work addressing racial harassment was a particular priority in GNP.


                                              Ealing Community Premises Directory



The Community Premises Directory was produced in 2005 following an audit
carried out by Ealing Community Network in partnership with the London Borough
of Ealing. As stated on the ECN website:


“[The audit] involved funding four local organisations to act as “eyes and ears”
and identify vacant or under-used proprieties in each area of the borough that
could be used or hired by local community groups”.


The Directory contains details of 145 premises for hire and 15 premises for rent.
It is available in hard-copy format but is also accessible through the ECN website
at http://www.ealingnetwork.org.uk/premises_directory/index.php.


4
 Heritage Ceramics, Greenford Muslim Community Development Project, Perivale Community Pre-
school
The Directory provides a brief description of the space for hire, contact details
and transport routes. Most charges are available on request. Twenty-one
premises based across Greenford, Northolt and Perivale are listed in the
Directory: Greenford: 7, Northolt: 10 and Perivale: 4. These include church halls,
training and resource centres, community centres, and golf and country clubs.




       Greenford, Northolt and Perivale Community Area Network (GNP CAN)


The main objective of the Greenford, Northolt and Perivale Community Area
Network is to represent the interests of local groups and provide groups with
information on local issues. Membership has gradually declined and at present
there are approximately twenty groups listed as members. The Chair of the GNP
CAN now has limited time to invest in the project and meetings are infrequent.
Emails from Ealing CVS to members to generate updates have elicited a low
response. The main service now offered by the project is free photocopying by
prior arrangement.


                                                                  Ealing Race Equality Council



EREC       provides     advocacy,      support      and    representation     to   individuals   and
organisations in promoting race equality, good race relations and community
cohesion. The organisation currently provides services to around eighty-five
groups per year some of which are based in Greenford, Northolt and/or Perivale5.
The main services are:


          funding advice
          hot-desking accommodation
          general training
          volunteer recruitment
          governance and capacity building
          IT advice and support


EREC non-infrastructure activities include: anti-racial harassment support; race
equality in employment issues; developing race equality schemes with statutory
organisations and developing community cohesion best practice



5
    At the time of writing no specific GNP figures were available from EREC
                                                  Ealing Primary Care Trust (PCT)


The PCT employs two Neighbourhood Managers to work with the local population
in the south and north of Greenford, Northolt and Perivale.


In the north there is limited engagement with local community groups and most
work is done at a resident level and through working with GPs around practice-
based commissioning. The health of the neighbourhood is considered “average
[with] no outliers in any areas [and] no real issues to tackle”. In the event that a
particular community or demographic          exhibited a particular health need, the
Neighbourhood Manager would source any relevant group for consultation
through the PCT's database of voluntary and community groups. 6




                     The Safer and Stronger Communities Fund Baseline Report



The Safer and Stronger Communities Fund Baseline Report published by Ealing
LSP in 2006 compares ward data against a range of indicators. As can be seen
form the table below there are largely only marginal differences between average
percentages from Ealing Borough and Greenford, Northolt and Perivale. Of
marginal significance is that in GNP:


        More people feel safe in their neighbourhood during the day
        More people perceive the attractiveness of the town centre to be good or
         excellent
        Less people perceived drug use and dealing as a problem
        Less people are satisfied with local services
        Less people feel the area is one where people get along
        Less people agree that the local area is a place where residents respect
         ethnic differences between people




6
    Source: PCT Neighbourhood Manager for GNP North.
Indicator                                                           Ealing    GNP       GNP %
                                                                    Average   average   difference
% of people reporting they feel very safe or fairly safe in their   76%       82%       +6%
neighbourhood during the day
% of people reporting they feel very safe or fairly safe in their   36%       38%       +2%
neighbourhood after dark
% of people who perceive drug use & drug dealing in Ealing to       41%       31%       -10%
a problem/serious problem
% of residents who are satisfied with local services in their       76%       68%       -8%
local town centre
% of residents who are satisfied with the provision of local        77%       73%       -4%
open spaces in their local town centre
% of residents who perceive the attractiveness of the town          67%       73%       +6%
centre to be good or excellent
% of residents who feel they on their own can influence             29%       30%       +1%
decisions affecting their local area
% of residents who feel that by working together, people in         54%       58%       +4
their neighbourhood can influence decisions that affect the
neighbourhood
Increase % of residents who feel the area is one where people       73%       68%       -5%
get along
% of people who agree that local area (15/20 minutes walking        81%       75%       -6%
distance) is a place where residents respect ethnic differences
between people
% of residents reporting an increase in satisfaction with their     79%       78%       -1%
neighbourhoods
% of residents who would recommend living in their                  51%       53%       +2%
neighbourhood to a friend who lived elsewhere


Table 5: Safer and Stronger Communities Fund Baseline Report - GNP indicators
Survey of GNP groups


                                                           Introduction to the survey


The survey was sent to 125 community and voluntary groups based in Greenford,
Northolt or Perivale. The following table details the survey sample representation
per area:


Area                          No of groups                   Survey    sample    as
                                                             representation of total
                                                             groups in area
Greenford                     61                             11%
Northolt                      55                             11%
Perivale                      9                              22%


Table 6: Survey representation from GNP group population


                                                                       Group Details


Fifteen groups responded to the survey representing 12% of GNP groups. This
was a relatively small return and it had been hoped that the incentive of ten £20
Tesco vouchers allocated through a prize draw would have encouraged a greater
number of groups to respond. Nonetheless, combined with the data and
information provide by other organisations and agencies and the GNP Roadshow a
comprehensive profile has been developed of the GNP VC sector and its needs
and key priorities.


Of the responding fifteen groups, the majority were based in Greenford (47% and
Northolt (40%). However surveys were also returned from two Perivale groups –
a valuable contribution given there are only nine groups are listed as being based
in Perivale.


Twelve groups said they had charitable status and two said they were also/or a
company limited by guarantee. Two groups described themselves as an Informal
Association.


As the table below shows, only four groups have achieved any Quality Systems
and the surveys indicated limited interest in achieving such systems. As already
noted, GNP groups lag behind in terms of support and it is possible that groups
feel that they do not have the personnel resources to commit to achieving Quality
Systems.


Quality Systems achieved                 No. of           %
                                         respondents
PQASSO                                   1                7%
Investors in People                      1                7%
Advice Services Chartermark              2                14%
Total                                    4                28%

Table 7: Quality Systems achieved by survey respondents


Interested in          PQASSO            Investors in     Advice Services
information                              People           Chartermark
Yes                    1                 1                2
No                     4                 7                2
Total                  5                 8                4

Table 8: Survey respondent interest in Quality Systems




                                                          Group Activities and Users


53% of the surveyed groups said they provided services borough-wide. In
addition:


        Three groups only delivered services to the areas in which they were
         based
        Three groups delivered services across GNP
        One group delivered services to two areas
        One group also delivered services to Acton and three groups to Southall


Groups delivered a wide range of services and activities which have been collated
and tabled below:
Type of activity


Information, advice and support

       Advocacy
       Form filling
       Guidance for isolated women
       Community & workplace mediation
       Respite for carers


Community cohesion

       Cultural promotion/integration
       Creating a sustainable community
       Reducing isolation


Education and training

       Training/Professional development
       Music & dance classes , mentoring performing artists
       Accredited courses for young women
       After school learning for 4-12 years
       Education opportunities for people with learning disabilities


Leisure activities

       Drop-in for 50+ Asians with activities
       Senior citizens club
       Model engineering (Meccano)
       Girl guiding (young girls & adults)


Childcare

         Childcare
         Pre-school curriculum

Environmental

       Camp site


Table 9: Survey respondent group activities and services



Similarly, services and activities were provided to a range of different user
groups:
User groups

BMER communities

       South Asian (India, Pakistan, Bangladesh, Nepal, Afghanistan)
       Asian (50 years +)
       Maasai

Different age groups

       Families
       Adults
       Young people
       Young women (11-24 years)
       Women
       Children & girls
       Students
       Children (18 months to 4 years 11 months)

Area based services

       Residents from Northolt, Yeading & Greenford
       Throughout Ealing



Table 10: Age groups survey respondents deliver activities and services to


The majority of groups stated they have between 101-200 users per year (5
groups) and 201-500 users (4 groups). None of the respondents have less than
25 users. One group has over 500 per year.


                                Group costs, Funding, Staff, and Accommodation


The chart below indicates the variation in costs that groups incur each year:



                       Group costs per annum




                              13%                Less than £1k
        33%                                      £1,000-£5,000
                                                 £,5001-£10,000
                                                 £10,001-£20,000
                                         27%
                                                 £20,001-£50,000
              20%          0% 7%                 More than £50,000




   Chart 1: Group costs per annum
Seven groups stated they received funding of the following amounts:


   Amount of Grants or Funding
   £          6,000
   £          12,000
   £          30,000
   £          30,000
   £          55,000
   £          280,000
   £          350,000


Table 11: Funding received by survey respondents


53% (eight groups) said they have paid staff ranging from more than 1 part-
timer (two groups), to more than 10 full-timers (four groups).


Number of Paid staff                      No. of        %
                                          respondents
1 Part-time                               0             -
More than 1 Part-time                     2             13%
1 Full-time                               0             -
2 Full-time                               2             13%
3-5 Full-time                             3             20%
6-10 Full-time                            4             27%
More than 10 Full-time                    4             27%
Missing                                   0             -
Total                                     15            100%

Table 12: Paid staff employed by survey respondents


A similar distribution of unpaid staff worked for the groups surveyed.


Seven groups (46%) stated they did not have their own office and three groups
shared an office. The majority of office users used their premises for either 3-5
half days or 3-5 full days. Groups who did not have their own accommodation
mainly used a local community centre to meet with service users or members (six
groups). Other options were less used such as local authority premises, premises
belonging to another group or a member’s home.
Six groups (40%) said they do not own a PC or laptop and have no access to
email. Eight groups said they did not have internet access. For those without
access, four groups said they used a members PC. None of the groups without
their own PC use either a library, an internet café or another groups facilities.




Advice groups have received
                                                                            Funding


Nine groups (60%) said they have not received any funding advice. The six
groups who stated they have received support cited a range of different sources
including:


       Southall Community Alliance
       Ealing Race Equality Council
       LB Ealing
       TIDE workshop
       Internet
       Local papers
       Organisation Head Office
                                                                 Capacity Building


The same number of groups said they have not received any capacity building
advice (nine groups). The remaining six groups said they received capacity
building advice from the following sources, three of which related to recruiting
volunteers:


       CASH (for book-keeping)
       Ealing CVS
       Ealing Community Network
       Volunteer Centre
       Ealing Race Equality Council
       College of North West London (Professional Development Centre)
       Organisation Head Office (IT, HR, Finance)
Group Needs


Groups were asked to provide details on their needs around a number of themes:


      Funding
      Training
      IT
      Office accommodation
      Capacity Building


This information will help steer support to GNP groups and help to identify key
priority areas.
                                                                           Funding


Groups indicated they need funding support to meet a range of needs including:


      Office premises
      To enable expansion, start-up costs for new projects
      To buy equipment, to fund internet access
      To employ staff (administrator, project manager)
      To recruit volunteers
      Advice on producing a business plan to support grant applications
      Advice on available grants, identifying and securing long-term finding


                                                                           Training
Respondents identified a range of training needs:


      Fundraising, funding application forms, budgeting, accountancy
      Marketing
      IT
      Trustee, management committee training
      Financial skills, financial software training (e.g. QuickBooks)
      Updates and refresher courses (e.g. First Aid, Health & Safety)
      Administration
      Achieving qualifications (e.g. counselling, teacher training, play leaders)
      Film/Video training (to make the most of equipment)
                                                                                IT


In terms of IT ten respondents voiced the need for training both to increase IT
literacy and to learn a range of new software programmes such as Photoshop,
Media Centre, and Windows Messenger. One group said they needed their own
website and have since been directed to the ECN e-web project.


                                                                 Accommodation


A variety of accommodation needs were highlighted by groups. Two cited the
need for additional storage space and two stated the need for a dedicated office
to work from. Other respondents emphasised the need for proper meeting rooms.
Two groups drew attention to a lack of space limiting the services they are able to
provide. One group also mentioned the need for larger venues to hold district
events.
                                                               Capacity building


Nine survey respondents (60%) listed their needs around capacity building which
can be summed up as follows:


   Help with:
          Recruiting volunteers
          Applying for funding
          Marketing strategies
          Accountancy


   Equipment:
          A computer to increase communications with other groups
          Overhead projector
          TV
          CDs
          Stationary, printer cartridges


                                                           Additional comments


Respondents were given the opportunity on the survey to add any additional
comments. Comments given focused on many of the points already included in
the themes above such as:
       Funding to meet office costs
       Advice on administrative structures and strategies
       Training on areas not covered by TIDE e.g. QuickBooks, Community
        development, Managing community centres
       Jargon busting literature




Key Priorities


In the final section of the survey groups were asked to list their four top
priorities.


The top priority for most groups was ‘funding’ and ‘fund-raising’ (54%). Other
top priorities included ‘training’ (including management committees to enable
members       to   work   more   effectively),   achieving   ‘disabled   access’   and
‘accommodation’.


The second priority for many groups centred on training and strategic
development such as ‘marketing’, ‘producing a business plan’, ‘recruitment’ and
‘achieving formal quality systems’ (50%). Other secondary priorities included
‘funding’ and ‘accommodation’.


The third priority again included ‘training’ but also ‘repairs and maintenance’,
the need for ‘more PCs’, ‘increasing children’s IT skills’ and ‘ensuring the voice of
young people is heard’.


Only six groups listed a fourth and final priority; the need for ‘equipment’
(projector), ‘capacity building’ and ‘disabled access’.
The Greenford, Northolt and Perivale Roadshow


The GNP Roadshow was held at Greenford Town Hall on 18 th May. The event was
attended by sixteen people representing twelve groups 7. The Roadshow was an
opportunity to present the preliminary findings of the GNP Audit and to hear first-
hand from GNP groups what they considered the most pressing issues for local
communities and what the key issues were for their own organisations.


Advice and support was provided on the day by a range of organisations:


          Home Start
          Ealing Fire Brigade
          Ealing Volunteer Centre
          Ealing CVS Funding Manager
          BMER Funding Advisor


The event began with a presentation of the preliminary findings from the survey
and from information gathered from a range of sources such as LB Ealing Grants
Unit and Ealing Community Network. Attending groups then split into two
workshops to explore community issues and the priority needs of the groups
themselves.
                                                                  Community issues:


Workshop participants said local people faced a number of problems that
included:


          Poor transport links, access and congestion.


          No core town centre – only parades of shops, and a lack of new businesses
           in the area.


          Northolt was described as both ‘stagnant’ and ‘isolated’.


          Greenford having little recognition for its location in the centre of the
           Borough.




7
    Refer Appendix 3 for attending groups
      Participants also said that local sports facilities such as Greenford athletic
       track and football pitches were under-used due to fear of crime. It was
       also felt that there was a distinct lack of Community Support Officers in
       Northolt compared to high visibility in Greenford and Perivale.


      Estate based initiatives were cited as having benefited some areas but
       there is less estate work being undertaken in Northolt.


      It was felt there was a particular need for activities for teenagers (13-18
       years) that would divert them from ‘getting into trouble’. Such activities
       should be ‘interesting’ and ‘developmental’ and should ‘develop passion’ in
       children and young people. It was suggested that more research is
       undertaken with young people to find out what they really want. Play-
       schemes for younger children were also thought to be lacking.


      New overseas communities were thought to be in need of a wider and
       more diverse range of services and one idea proposed was to deliver
       training in practical skills such as basic electrical proficiency e.g. UK plug
       wiring.


      It was felt that young parents needed greater information about local
       activities and details of what could be expected from the activities e.g.
       what takes place at ‘toddler play group’.


                                                                     Group needs:


Many of the needs expressed by workshop participants focused on funding. It was
stressed that applying for funding was time consuming, that funding criteria
frequently changes and that smaller groups often have to ‘jump through hoops’
and provide more information than established organisations. One group said that
funding ‘often depends on who you know’. Participants also said that the timing of
applications is often difficult and demanding and it is not unusual for there to be
only a small window of opportunity to submit an application e.g. two weeks.
Neighbourhood Renewal Funding and the European Social Fund were cited as two
examples of funds which were difficult to access. A lack of interface between
databases makes electronic applications difficult.
People raised concerns about how a lack of funding ultimately makes a groups
vulnerable; forward planning can’t take place and the lack job security (due to
short-term planning) in the Voluntary and Community sector often compromises
the quality of staff that a group can engage.


Workshop participants were asked for sources of funding advice they had
received and the following responses were given:


     Community Safety Advisory Service (CSAS) provide good affordable training
      (£15 per day) on topics including ‘bid writing’, ‘monitoring and evaluation’ and
      ‘fundraising strategies’.8


     London Voluntary Service Council (LVSC) courses were also commended.
      LVSC offer a range of courses including Finance and Fundraising.9


     LB Ealing Grants Unit have two staff (David Barnes and Dolores Graham) who
      were described as ‘very helpful’ and will offer telephone advice and sometimes
      visit in person (also for monitoring purposes if funding has been awarded).


     Alison Surtees at Ealing CVS (Membership and Information Development
      Worker) was highlighted as someone who has been helpful to groups using
      Funder Finder.10


Finally, workshop participants were asked if they had used a range of Ealing
support services. The table below indicates the service and the number of
individuals who indicated they had used or were familiar with a particular service:


    Service                                         No.          %
    Ealing Community Network                        11           69%
    TIDE training                                   8            50%
    Ealing Volunteer Centre                         5            31%
    Ealing Premises Directory                       5            31%
    ECVS Funding Advice                             4            25%
    Community Co-op                                 4            25%
    CASH Community Accounting                       2            13%
    Group Development Pack                          2            13%


Table 13: Sources of support services identified by Roadshow participants


8
  Visit http://www.csas.org.uk/training/index.html
9
  Visit http://www.lvsc.org.uk/Templates/information.asp?NodeId=90017
10
   Visit http://www.ealingcvs.org.uk/funding/index.php
With regard to the above services:


      One group said they have fed the ECVS Group Development Pack into their
       whole organisation and have used the templates and policy documents for
       guidance.


      One group commented that whilst it was not hard to get volunteers for
       general support work it was difficult to recruit trustees.



Conclusions


During the course of the Greenford, Northolt and Perivale (GNP) Audit a range of
data sources and organisations were consulted to build a profile of the GNP
voluntary and community sector and its needs. The Audit was funded following
data collected for Ealing’s ChangeUp Plan that indicated that groups in GNP were
less supported both financially and through support pathways than other areas in
the borough.


In terms of funding, across years 2004 – 2006, GNP groups received 10.5%
(£21,643) of the £215,416 Community Chest allocation for the period. LB Ealing
allocated £353,654 to GNP groups in the same period which is the equivalent of
7.3% of the total allocation schedule or 17.5% of the allocation awarded to
groups in Southall, GNP, Ealing and Hanwell, and Acton (e.g. excluding funds
awarded for borough-wide work).



                   LB Ealing Combined Funding 2004-05 & 2005-06




                                                              Southall (£1,162,272)
                  12%
        13%
                                                              GNP (£353,654)

                                                              Acton (£251,983)
                                                57%
         18%
                                                              Ealing/Hanwell
                                                              (£245,856)




Chart 2: LB Ealing allocation of 2004-05 & 2005-06 funding (excluding borough-wide)
As pointed out by LB Ealing’s Grants Unit, groups to need to make applications to
be considered for funding and potentially the lack of funding to GNP is in part due
to fewer applications to both the ECN Community Chest Fund and the LB Ealing
Grants Unit.


It is the recommendation of this report that further research is undertaken to
ascertain how the percentage of successful applications compares to other areas
and to identify ways of increasing access to funding through strengthened
outreach and improved knowledge of funding streams.


Despite highlighting funding as a key priority, nine of the groups surveyed said
they had not received any funding advice. It is not clear whether was because
groups did not feel the need for advice or because they did not know where to
seek it. Seven groups also said they had not received any capacity building
advice. This may be because groups in the north GNP groups do not benefit from
a dedicated resource such as the Southall Community Alliance or Acton
Community Forum Funding Advisers. A Group Outreach or Information and
Support Advisor concentrating on the north of the Borough would significantly
benefit groups in GNP and hopefully the data in this report will support an
application for funding for such a post.


When the survey was distributed a Support Information Guide was included. The
guide highlighted avenues of support available in Ealing and hopefully GNP groups
will draw on this information in the future.


Surveyed GNP groups highlighted a need for IT training either to enhance existing
skills or to become acquainted with new programmes. All groups have been
referred to the IT section of the recently produced Group Development Pack
which provides a wealth of useful information including details of the West London
Circuit Riders and websites and contacts that can be accessed via the internet.
The need for training and specific requirements should be shared with both the
West London IT Project and the TIDE training coordinator.


Groups at the GNP Roadshow said it was hard to recruit trustees. However,
research for the audit revealed that in GNP there is only one live volunteering
opportunity for a Management Committee member. This report recommends that
the Volunteer Centre engages more extensively with groups in GNP to determine
their volunteering needs (beyond administrative support) and actively promotes
trustee and committee member openings to local GNP residents. This would also
be a way for local people to contribute to an area in which they have a particular
interest or specialism. Promoting training to become a trustee or management
committee within the GNP community may also encourage people to express an
interest in this type of volunteering activity.


Seven survey respondents said they did not have their own office accommodation
and six of these said they met in a member’s house. Whilst these groups would
no doubt benefit from a dedicated workspace for many it is not financially viable.
The Ealing Community Resource Centre (due to open in January 2007) will be
offering a range of in-house facilities that will benefit groups including hot-desks,
access to PCs email and the internet, and rooms of varying size to accommodate
interviews and meetings. All groups in Ealing will shortly be sent an information
leaflet on the services and facilities that will be available at the Resource Centre
along with costs. The Resource Centre team will also be making visits to Ealing
groups to promote the Centre. It is important that the Centre is actively
promoted amongst GNP groups.


This report also recommends raising awareness of the Premises Directory that
can be accessed on the Ealing CVS website and which includes details on twenty-
one premises for hire in Greenford, Northolt and Perivale where GNP groups could
hold meetings and events.


This report finally recommends that the findings are shared with relevant
agencies that can use the findings to help steer advice, support and information
towards groups in Greenford, Northolt and Perivale. An executive summary
(including data) is also included to benefit local groups who could draw on the
findings to support funding applications.




                                                                   Diane O’Connor
                                                                         July 2006

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:3
posted:2/5/2012
language:
pages:37