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UCLH News - Autumn 2011 - survey word document

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					                 The Trust’s Priorities – Your views are important to us
We are interested in your views on the Trust’s priorities for 2012/13. Please take a few
minutes to complete the survey and return in the enclosed freepost envelope by Friday 23
December 2011. This survey is also available to download at www.uclh.nhs.uk/members if
you would prefer to complete electronically and email to foundation.trust@uclh.nhs.uk
1. Do we have your correct details? – only complete this section if your details have
   changed or are incorrect (your information will be anonymised when the survey data is
   published)
    First name:_________________________Surname:_____________________________
    Address:________________________________________________________________
    Postcode: ________________ Email:_________________________________________
    Membership number: ______________ Phone number: __________________________
    (if known)

2. Trust’s priorities for 2012/13: We would like you, as one of our members, to help us
   plan our priorities for the coming year. Please rank the following 1 – 12 in order of
   importance, with 1 being the most important to you:
•   Continue to improve our clinical outcomes as reported on indicators that measure
    the risk of dying when under the care of UCLH                                           [   ]
•   Continue to meet waiting times targets for cancer patients, including time to see a
    consultant for the first time and the time to get treated                               [   ]
•   Further reduce avoidable harm involving things like blood clots, patient falls, pressure
    ulcers and surgical site and line infections                                            [   ]
•   Further reduce infections like MRSA and Clostridium difficile                           [   ]
•   Improve how we communicate with GPs about the care we provide to their patients [           ]
•   Improve our administrative processes so that patients can book appointments more
    easily                                                                           [          ]
•   Improve patients’ experience of how they are looked after and treated when in
    contact with UCLH staff                                                                 [   ]
•   Make it easier for patients, GPs and others to get in contact with our staff            [   ]
•   Make UCLH a better place to work for its staff                                          [   ]
•   Reduce the time that patients spend waiting for decisions and treatment in A&E          [   ]
•   Reduce the time that patients wait for appointments and for treatment                   [   ]
•   Wherever possible move the care currently provided in hospital closer to where
    patients live, for example to GP surgeries or other community health facilities         [   ]

3. UCLH News - the members’ newsletter: Would you like to help the Trust save money
   and reduce its carbon footprint? If yes, we could send you a link to the newsletter by
   email. Please select one of the following options:
    •   Email * with website link to newsletter                                             [   ]
        *please confirm your email address in section 1
                       or
    •    Continue to receive hard copy by post                                              [   ]

                     Thank you for taking the time to complete this survey

				
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