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									                                                                                                                                                                                    Opsattach.3a



PEBB Workplan Deliverables: Samaritan Select Health Services, Inc.
                                                                                                                                                    Date Due           Date
                                #     Deliverable                                                                                                  (no later than)   Received
                                1-a   Submit written response confirming Samaritan's understanding of each deliverable described in this
                                      workplan and requesting clarification of specific deliverables where needed.                                   6/23/2008          6/23/2008
  1-Administrative Activities




                                      Engage an independent auditor to conduct a full administrative and performance audit of Samaritan
                                1-b   Select operations and administrative processes. Provide audit findings to PEBB within 30 days of audit                          Audit 7/22
                                      initiation (findings to PEBB no later than August 22, 2008).                                                   7/14/2008           &7/23
                                                                                                                                                                      July Board
                                                                                                                                                                       meeting,
                                1-c                                                                                                                                  meeting with
                                      Attend and fully participate in monthly meetings with PEBB staff and regularly scheduled PEBB Board                              PEBB on
                                      meetings.                                                                                                      6/16/2008           7/29
                                                                                                                                                                     acceptable
                                      Develop and establish a routine process for timely submission of data in an acceptable format to PEBB's                        format;data
                                1-d
                                      contracted consultant, Mercer. Established process should meet Mercer requirements for 2008 and                                 validation
                                      include a plan for transitioning to the format requried by Mercer Health Online in 2009.                       7/14/2008          issues
                                      Based on audit findings in (1-b), submit to PEBB a written plan that outlines steps Samaritan will take to
                                1-e   improve identified administrative and operational deficiencies.                                                8/31/2008




  0c3cf76b-ef5a-4a53-aeaa-14679d445875.xls                                                                    1                                                                           PEBB
                                                                                                                                                                             Opsattach.3a



PEBB Workplan Deliverables: Samaritan Select Health Services, Inc.
                                                                                                                                                Date Due           Date
                      #     Deliverable                                                                                                        (no later than)   Received
                            For data requested in (2-b), (2-c), and (2-d) provide actuarial projections of forecasted PEBB member
                            service utilization and costs, as well as a written analysis of how actual utilization in each area compares
                      2-a   to Samaritan's actuarial projections. In any instances where Samaritan's actuarial projections are
                            unavailable, please provide a written assessment regarding why observed PEBB member utilization may
                            differ from expected utilization patterns.                                                                           7/1/2008         7/1/2008
                            Deidentified claims level data file that includes all 2006, 2007, and 2008 YTD inpatient, outpatient, and
                            prescription drug claims for PEBB members who have undergone bariatric surgery. Data file should
                            include the following fields: unidentifiable patient “grouper” (to allow aggregation of claims for individual
                      2-b   patients without revealing identifiable health information; for example, this could read “1” for the first case,
                            “2” for the second case, and so on), date of service, provider of service, CPT code, CPT code description,
  2-Data Submission




                            ICD-9 code, ICD-9 code description, DRG, DRG description, NDC code, NDC code description, amount
                            billed, amount paid). Please refer to Attachment 1 for a file layout.                                                7/1/2008         7/1/2008
                            Deidentified claims level data file that includes all 2006, 2007, 2008 inpatient, outpatient, and prescription
                            drug claims for PEBB members who had an accident-related injury. Data file should include the following
                            fields: unidentifiable patient “grouper” (to allow aggregation of claims for individual patients without
                      2-c   revealing identifiable health information; for example, this could read “1” for the first case, “2” for the
                            second case, and so on), date of service, provider of service, CPT code, CPT code description, ICD-9
                            code, ICD-9 code description, DRG, DRG description, NDC code, NDC Code description, amount billed,
                            amount paid). Please refer to Attachment 2 for a file layout.                                                        7/1/2008         7/1/2008
                            Deidentified claims level data file that includes all 2006, 2007, and 2008 YTD inpatient, outpatient, and
                            prescription drug claims related to mental/behavioral health for PEBB members. Data file should include
                            the following fields: unidentifiable patient “grouper” (to allow aggregating of claims for individual patients
                      2-d   without revealing identifiable health information; for example, this could read “1” for the first case, “2” for
                            the second case, and so on), date of service, provider of service, CPT code, CPT code description, ICD-9
                            code, ICD-9 code description, DRG, DRG description, NDC code, NDC code description, amount billed,
                            amount paid). Please refer to Attachment 3 for a file layout.                                                        7/1/2008         7/1/2008

                      2-e   For any other areas of utilization where Samaritan has observed PEBB member utilization that deviates
                            from actuarial projections, provide analysis of actual utilization compared to actuarial projections.                7/1/2008         7/1/2008




  0c3cf76b-ef5a-4a53-aeaa-14679d445875.xls                                                             2                                                                           PEBB
                                                                                                                                                                                                  Opsattach.3a



PEBB Workplan Deliverables: Samaritan Select Health Services, Inc.
                                                                                                                                                                Date Due           Date
                                          #     Deliverable                                                                                                    (no later than)   Received
                                                Provide Samaritan’s written capital plan with timelines for full implementation of electronic medical record
                                          3-a
                                                functionality for all SHS employed physicians, primary and specialty care.                                       7/14/2008       7/14/2008
                                                Written description outlining the qualifying requirements for the Samaritan Select bariatric program, how
                                                member adherence to this protocol is tracked, the number of PEBB members who qualified for the
                                          3-b
                                                bariatric program in 2006, 2007, and 2008 YTD, and the number of exceptions made to the protocol for
                                                2006, 2007, and 2008 YTD.                                                                                        7/14/2008       7/14/2008
                                                Detailed explanation of Samaritan's reported 2007 trends for primary care physicians (14.07%), specialty
                                          3-c
                                                physicians (24.3%), and hospital (19.89%).                                                                       7/14/2008       7/14/2008
                                                                                                                                                                                              *Summary
                                                                                                                                                                                              information
                                          3-d
  3-Samaritan Health Services Reporting




                                                For each of the top 10 hospital outpatient and professional services utilized by PEBB members, the                                            submitted July
                                                average amount paid to SHS-employed providers for each service in 2006, 2007, and 2008 YTD                       7/14/2008       7/14/2008*   27, 2008
                                                For each of the top 10 hospital outpatient and professional servies utilized by PEBB members, the
                                          3-e
                                                average amount paid to non-SHS employed providers for each service in 2006, 2007,and 2008 YTD                    7/14/2008       7/14/2008*

                                          3-f   For the top 10 outpatient services utilized by PEBB members, provide the 2006, 2007, and 2008
                                                negotiated fee schedules for SHS-employed providers and all contracted providers.                                7/14/2008       7/14/2008*
                                                Written timeline for Samaritan's 2009 provider contract negotiations with contracted providers (i.e.,
                                          3-g
                                                Samaritan's contracted IPA)                                                                                      7/14/2008       7/14/2008
                                                Written description of the outcomes/performance indicators used to allocate withold payments to
                                          3-h
                                                providers                                                                                                        7/14/2008       7/14/2008
                                                Written description of the design and status of the member-provider incentive payments under
                                          3-i
                                                development for Samaritan employed providers                                                                     7/14/2008       7/14/2008

                                          3-j   Written verification of PEBB members' HRA completion rate, indicating the time period the completion
                                                rate corresponds to and a details regarding method of HRA completion (paper-based or web-based)                  7/14/2008       7/14/2008
                                                2008 YTD reporting on PEBB member utilization of the Samaritan StayWell Online portal, including
                                          3-k   percent of members that have registered to establish a login and the most heavily utilized features of the
                                                web tool                                                                                                         7/14/2008       7/14/2008
                                                Information regarding post myocardial infarction medication adherence rates under Samaritan's pilot
                                                program to improve AMI medication adherence. Include information on the number of members involved
                                          3-l
                                                in pilot, medication adherence before pilot implementation, and medication adherence observed post-
                                                implementation.                                                                                                  7/14/2008       7/14/2008
                                          3-m   Written assessment of 2006, 2007, and 2008 YTD formulary adherence rate                                          7/14/2008       7/14/2008
                                                Information comparing per unit cost of inpatient utilization and length of stay for the Samaritan Select
                                          3-n   population against Milliman commerical benchmarks (referenced in the June 3, 2008 PEBB Board
                                                meeting)                                                                                                         7/14/2008       7/14/2008
                                          3-o   1st Quarter 2008 Contract deliverables (listed in Attachment 4)                                                  7/14/2008       7/14/2008
                                          3-p   2nd Quarter 2008 Contract deliverables (listed in Attachment 4)                                                  8/22/2008       7/14/2008



  0c3cf76b-ef5a-4a53-aeaa-14679d445875.xls                                                                               3                                                                               PEBB
                                                                                                                                                                                                                                                     Opsattach.3a



PEBB Workplan Deliverables: Samaritan Select Health Services, Inc.
                                                                                                                                                                                                Date Due           Date
                                                                          #     Deliverable                                                                                                    (no later than)   Received
                                                                                Total amount paid for PEBB member in-network outpatient medical claims by quarter for 2006, 2007, and
                                                                          4-a
                                                                                1st & 2nd quarter 2008.                                                                                          8/22/2008
                                                                                Total amount paid for PEBB member out-of-network outpatient medical claims by quarter for 2006, 2007,
                                                                          4-b
  4-Audit Utilization and Claims Reporting (to be completed by Auditor)




                                                                                and 1st & 2nd quarter 2008.                                                                                      8/22/2008
                                                                                Total amount paid for PEBB member network hospital inpatient utilization by quarter for 2006, 2007, and
                                                                          4-c
                                                                                1st & 2nd quarter 2008.                                                                                          8/22/2008
                                                                                Total amount paid for PEBB member out-of-network hospital inpatient utilization by quarter for 2006,
                                                                          4-d
                                                                                2007, and 1st & 2nd quarter 2008.                                                                                8/22/2008
                                                                                Summary of PEBB member prescription drug utilization that includes (1) total number of prescriptions
                                                                                dispensed by tier (generic, brand preferred, brand non-preferred), (2) % of total dispenses by tier, and (3)
                                                                          4-e
                                                                                total amount paid by tier (generic, brand-preferred, brand non-preferred). Report quarterly figures for
                                                                                2006, 2007, and 1st & 2nd quarter 2008.                                                                          8/22/2008
                                                                                Percent of total PEBB member primary care outpatient visits that occurred with Samaritan Health
                                                                          4-f   Services employed providers vs percent that occurred with non-SHS employed providers reported as
                                                                                annual percentages for 2006, 2007, 2008 YTD.                                                                     8/22/2008
                                                                                Percent of total PEBB member specialty care outpatient visits that occurred with Samaritan Health
                                                                          4-g   Services employed providers vs percent that occurred with non-SHS employed providers, reported as
                                                                                annual percentages for 2006, 2007, 2008 YTD.                                                                     8/22/2008

                                                                                Data on utilization of the 7 generic prescription medications offered without a copayment in the Select
                                                                          4-h   plan beginning January 1, 2008 (enalapril, lisinopril, lovastatin, simvastatin, glipizide, glyburide, and




                                                                                                                                                                                                                       See Workplan (Opsattach.3b)
                                                                                metformin). Include annual dispense rates for these medications and for brand-name alternatives to these
                                                                                generics for 2006, 2007, 2008 YTD, as well as actuarial projections of 2008 utilization.                         8/22/2008

                                                                                Total number of PEBB members receiving services under the 2008 Samaritan Select copayment waiver
                                                                          4-i   for diabetes-related services. Average number of office visits and labs ordered per member in Q1 & Q2
                                                                                2008, compared to average number of office visits and labs per member for the same population during
                                                                                the 1st & 2nd quarters of 2006 and 2007, as well as actuarial projections of 2008 utilization.                   8/22/2008

                                                                                Total number of PEBB members receiving services under the 2008 Samaritan Select copayment waiver
                                                                          4-j   for asthma-related services. Average number of office visits and labs ordered per member in Q1 & Q2
                                                                                2008, compared to average number of office visits and labs per member for the same population during
                                                                                the 1st & 2nd quarters of 2006 and 2007, as well as actuarial projections of 2008 utilization.                   8/22/2008
                                                                                Number of PEBB members eligible for services under the 2008 Samaritan Select copayment waivers for
                                                                                annual women's care, colorectal cancer screening, prostate cancer screening, and bone density
                                                                          4-k   screening. Utilization rate for these services by the target population during Q1 & Q2 2008 compared with
                                                                                utilization rates during 1st and second quarters of 2006 and 2007, as well as actuarial projections of 2008
                                                                                utilization.                                                                                                     8/22/2008



  0c3cf76b-ef5a-4a53-aeaa-14679d445875.xls                                                                                                              4                                                                                                  PEBB
                                                                                                    Attachment 1




                                                                             Samaritan Select Health Plan - PEBB Deliverables Attachment 1
                                                                                     Bariatric Surgery Claims Data (Deliverable 2b)
Patient ID   Date of Service Location of Service CPT code CPT description ICD-9 code ICD-9 description DRG code DRG description NDC Code     NDC Description Amount billed Amount patient paid   Amount plan paid
                                                                                               Attachment 2




                                                                          Samaritan Select Health Plan - PEBB Deliverables Attachment 2
                                                                                Accident-related Injury Claims Data (Deliverable 2c)
Patient ID Date of Service Location of Service CPT code CPT description ICD-9 code ICD-9 description DRG code DRG description NDC Code NDC Description Amount billed Amount patient paid   Amount plan paid
                                                                                               Attachment 3




                                                                          Samaritan Select Health Plan - PEBB Deliverables Attachment 3
                                                                               Mental/Behavioral Health Claims Data (Deliverable 2d)
Patient ID Date of Service Location of Service CPT code CPT description ICD-9 code ICD-9 description DRG code DRG description NDC Code NDC Description Amount billed Amount patient paid   Amount plan paid
                                                                                                      Attachment 4



Contract Deliverables: Samaritan Health Services, Inc.
Deliverable            Description of Deliverable Specifics                                          Frequency        Delivery Date       Penalty          Deliver to                           Contr Ref #

Medical Management Report Analysis of Medical Management             PA, Concurrent Reviews, Clinical Annually        w/i 45 of end of 1st $500/Annually   PEBB Contracts Coordinator           Exh B/Att B
                          Savings                                    Audit, High Risk Maternity, Large                cal quarter                          notified and report sent to PEBB's   Amendment #2
                                                                     Case Mgmt, SHS RN, Pharmacy                                                           Consultant

Payroll Center Report         Listing of processed claims for                                        Weekly           by Friday of       $500/Quarterly PEBB Fiscal Coordinator                 Exh B/Att B
                              funding for PEBB to determine wire                                                      following week                                                            Amendment #2
                              transfer amounts
Experience Report -           Premium Billings - account summary                                     Monthly          w/i 30 cal days    $500/Monthly      PEBB Contract Coordinator and        Exh B/Att B
Premium Billings              and administrative fees remittance                                                      EOM                                  PEBB's Consultant                    Amendment #2
                              statement
Experience Report -           PEBB Experience Report. Medical                                        Monthly          w/i 15 cal days    $500/Monthly      PEBB Contract Coordinator and        Exh B/Att B
Medical/Pharmacy Claims       and Pharmacy Claims Paid and # of                                                       EOM                                  PEBB's Consultant                    Amendment #2
Paid                          claims by plan, class and subgroup.

Raw Claims Data               All claims data in format specified    electronic file                 Quarterly        w/i 30 cal days    $500/Quarterly PEBB's Consultant                       Exh B/Att B
                                                                                                                      EOQ                                                                       Amendment #2
Large Claims Report           List of claimants with YTD claims in   Low trigger GT $100,000.        Quarterly; YTD   w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
                              excess of trigger amount                                                                after EOQ                         notified and report sent to PEBB's      Amendment #2
                                                                                                                                                        Consultant
Provide Code Recap            List of providers with largest paid    Limited to Top 10 paid YTD      Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
                              claims volume, by subgroup within                                                       after EOQ                         notified and report sent to PEBB's      Amendment #2
                              each plan                                                                                                                 Consultant
Diagnosis Code Recap          List of diagnosis with largest paid    Limited to Top 10 paid YTD      Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
                              claims volume, by subgroup within                                                       after EOQ                         notified and report sent to PEBB's      Amendment #2
                              each plan                                                                                                                 Consultant
DRG Code Recap                List of DRG codes with largest paid    Limited to Top 10 paid YTD      Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
                              claims volume, by subgroup within                                                       after EOQ                         notified and report sent to PEBB's      Amendment #2
                              each plan                                                                                                                 Consultant
Service Code Recap            List of service codes with largest     Limited to Top 10 paid YTD      Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
                              paid claims volume, by subgroup                                                         after EOQ                         notified and report sent to PEBB's      Amendment #2
                              within each plan as the service                                                                                           Consultant
                              codes are defined by PEBB
Claims Lag Report             Triangle exhibit showing paid vs.      36 months X 36 months           Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
                              incurred claims, by subgroup within                                                     after EOQ                         notified and report sent to PEBB's      Amendment #2
                              each plan                                                                                                                 Consultant
Network Savings Analysis      Documents network savings for          YTD                             Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
Report (YTD)                  hospital and physician services, by                                                     after EOQ                         notified and report sent to PEBB's      Amendment #2
                              subgroup within each plan; also                                                                                           Consultant
                              provides summary by plan and by
                              group
Avoidance and Recovery        Provides documentation of              YTD                             Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
Report                        estimated savings associated with                                                       after EOQ                         notified and report sent to PEBB's      Amendment #2
                              COB and TPL activities                                                                                                    Consultant
Pharmacy Utilization Trends   Paid claims categorized between        YTD                             Quarterly        w/i 45 cal days    $500/Quarterly PEBB Contracts Coordinator              Exh B/Att B
Report (YTD)                  brand and generic, providing generic                                                    after EOQ                         notified and report sent to PEBB's      Amendment #2
                              dispensing rate, member utilization,                                                                                      Consultant
                              plan cost per member




                                                                                                                                                                                                               8
                                                                                                        Attachment 4



Contract Deliverables: Samaritan Health Services, Inc.
Deliverable            Description of Deliverable Specifics                                             Frequency      Delivery Date        Penalty         Deliver to                          Contr Ref #

Top 10 Drugs by Cost (YTD) Report notes whether prescription is       YTD                               Quarterly      w/i 45 cal days      $500/Quarterly PEBB Contracts Coordinator           Exh B/Att B
                           brand or generic and for brand                                                              after EOQ                           notified and report sent to PEBB's   Amendment #2
                           drugs, whether a generic equivalent                                                                                             Consultant
                           is available
Top 10 Drugs by Number of Report notes whether prescription is        YTD                               Quarterly      w/i 45 cal days      $500/Quarterly PEBB Contracts Coordinator           Exh B/Att B
Scripts (YTD)              brand or generic, and for brand                                                             after EOQ                           notified and report sent to PEBB's   Amendment #2
                           drugs whether a generic equivalent                                                                                              Consultant
                           is available
Claims Payment Financial   Measure the dollar amount of claims        99% of PEBB claims will be        Quarterly      w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless     Exh B/Att D Sec I
Accuracy                   accurately paid divided by the total       processed accurately                             EOQ                                 PHI data then PEBB's Consultant      Amendment #1
                           PEBB claims dollars reviewed,                                                                                                   and notify PEBB
                           excludes function that are delegated

Claims (Statistical           Measure the number of PEBB              98% Claims Coding Accuracy        Quarterly      w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless     Exh B/Att D Sec II
Compliance) Coding            claims coded and processed                                                               EOQ                                 PHI data then PEBB's Consultant      Amendment #1
Accuracy                      accurately divided by the number of                                                                                          and notify PEBB
                              reviewed, excludes functions
                              delegated
Claims Turnaround Time        monthly number of calendar days         90% of clean claims from          Quarterly      w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless     Exh B/Att D Sec III
                              from the datae received until           contractor in-network processed                  EOQ                                 PHI data then PEBB's Consultant      Amendment #1
                              Contractor takes action on the claim;   within 10 days                                                                       and notify PEBB
                              aggergated quaterly.
Initial Amendment             Initial Amendment                                                         Annually       w/i 3 weeks of       $500/Annually  PEBB Contract Coordinator unless     Exh B/Att D Sec V
                                                                                                                       PEBB request                        PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB
Amendment Revisions           Amendments requiring revisions                                            Annually       w/i 3 weeks of       $500/Annually PEBB Contract Coordinator unless      Exh B/Att D Sec V
                                                                                                                       PEBB request                        PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB
PEBB Requests Initial draft   Initial draft of benefit booklet        Document                          Annually       w/i 60 cal days of   $500/Annually PEBB Contract Coordinator unless      Exh B/Att D Sec V
of Benefit Book                                                                                                        PEBB request                        PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB
Final version of Benefit Book Printed benefits booklet                Document                          Annually       w/i 6 weeks of       $500/Annually PEBB Contract Coordinator unless      Exh B/Att D Sec V
Ready to distribute                                                                                                    PEBB request                        PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB
Identification card           Card                                    Mailed to Member                  Annually       w/I 30 days of       $500/Annually PEBB Contract Coordinator unless      Exh B/Att D Sec V
                                                                                                                       effective date                      PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB
Call Abandonment Rate         Report on abandoned calls               Less Than 5% call Abandoned       Quarterly      w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless     Exh B/Att D Sec VI
Report                                                                                                                 EOQ                                 PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB
Call Average Hold Time        Report on call answer time              Less Than 60 sec hold time        Quarterly      w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless     Exh B/Att D Sec VI
Report                                                                                                                 EOQ                                 PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB
Call Center Volume and        Report on SHS call volume and           Report                            Quarterly      w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless     Exh B/Att D Sec VI
Performance Report            service performance                                                                      EOQ                                 PHI data then PEBB's Consultant      Amendment #1
                                                                                                                                                           and notify PEBB




                                                                                                                                                                                                                      9
                                                                                                        Attachment 4



Contract Deliverables: Samaritan Health Services, Inc.
Deliverable            Description of Deliverable Specifics                                            Frequency            Delivery Date      Penalty        Deliver to                         Contr Ref #

Overall Customer Service    Conduct a statistially valid random       90% satisfaction rating survey   Annual after       w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless   Exh B/Att D Sec VII
Satisfaction Report If      survey of its enrolled members via        results                          enrollment exceeds EOQ                                 PHI data then PEBB's Consultant    Amendment #1
enrollment LT 3K Annual     third party vendor. Measure                                                3K                                                     and notify PEBB
report; GT 3K Quarterly     member satisfaction with services
                            received .
Customer Service Specialist Conduct statistically valid random        90% satisfaction rating survey   Annual after       w/i 30 cal day of    $500/Quarterly PEBB Contract Coordinator unless   Exh B/Att D Sec VIII
Satisfaction Rating Survey  survey rating the SHS customer            results                          enrollment exceeds EOQ                                 PHI data then PEBB's Consultant    Amendment #1
Report                      service specialists satisfaction                                           3K                                                     and notify PEBB

First Call Resolution Report   Statistically valid random sample of   75% satisfaction rating; customer Annual after       w/i 30 cal day of   $500/Quarterly PEBB Contract Coordinator unless   Exh B/Att D Sec IX
                               enrolled members, by third party       service specialist resolved a     enrollment exceeds EOQ                                PHI data then PEBB's Consultant    Amendment #1
                               vendor                                 single issue during the call      3K                                                    and notify PEBB

Semi-Annual Vision                                                    Report                                                Semi-Annual, 30     NONE          PEBB Program Development           Exh D Amendment
Implementation Progress                                                                                                     days after close of               Coordinator                        #1
Report                                                                                                                      2nd and 4th
                                                                                                                            quarter




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