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Management & Production Planning
April 2009
N.B: (1) All questions are compulsory (2) Figures to the right indicate
full marks. (3) Answer to the two sections
should be written in the same answer book.
Section I
(1) Explain the meaning of any seven of the following term in not more
than five lines each: (14)
(a) Order (b) scalar chain (c) Flat organisation (d) policy € game theory
(f) job enrichment (g)
decentralisation of authority (h) assessment centre (i) management audit
(j) departmentation.
(2) Answer any three of the following: (18)
(a) Is management an Art or Science? Discuss.
(b) Discuss the contributions of scientific management in management.
(c) Describe the process of planning
(d) Explain the techniques of non-programmed decision making
(e) Discuss the Graicunas theory relating to span of control
(f) What is line and staff organisation? Explain its features.
(3) Answer any three of the following: (18)
(a) Discuss the steps in selection procedure.
(b) State and explain the types of interviews.
(c) Describe the factors affecting motivation.
(d) Define leadership? Explain the traits of a successful leader.
(e) Explain any four types of traditional techniques of controlling
(f) What is coordination? Examine the principle of coordination.
OR
(3) Write short notes on any three of the following: (18)
(a) Steps in MBO
(b) Formal and Informal organisation
(c) Base of departmentation
(d) Employment tests
(e) Group discussion
(f) Herzberg’s Two Factor Theory.
Section II
(4) Explain the meaning of any seven of the following terms in not more
than five lines each: (18)
(a) Human resource Planning
(b) Refresher Training
(c) Economic Order Quantity
(d) 360 degree appraisal
(e) Product Design
(f) Flexible Manufacturing System
(g) Labour Productivity
(h) Statistical Quality control
(i) Test Marketing
(j) Mass Production.
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(5) Answer any three of the following: (18)
(a) What is Human Resource Development? Explain its scope
(b) Describe off the job methods of training.
(c) Explain any six methods of performance appraisal
(d) What is production management? Explain its scope
(e) What are the essential characteristics of a good product design?
(f) Discuss in brief the methods of intermittent production system.
(6) Answer any three of the following: (18)
(a) What is industrial productivity? Explain the techniques for improving
the industrial productivity
(b) What is ISO 9000? Explain the procedure to obtain ISO certification
(c) What is Total Quality Management? Explain its features
(d) Discuss the steps involved in Material Requirement Planning
(e) What is inventory control? Explain ‘inventory carrying cost’ and
‘stock out cost’
(f) Explain the concept of Quality Circle and Quality Assurance
OR
(6) Write short notes on any three of the following: (18)
(a) Factors governing plant location
(b) Dimensions of quality
(c) Human Resource Accounting
(d) Limitations of performance appraisal
(e) Routing and scheduling
(f) Perpetual inventory control.
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Management and Production Planning
October 2009
Section I
N.B: (1) All questions are compulsory
(2) Figures to the right indicate full marks
(3) Answers to the two sections should be written in the same answer
book.
1. Explain the meaning of any seven of the following terms in not more
than five lines each (14)
(a) Scalar chain
(b) Queuing theory
(c) Span of control
(d) Linear programming
(e) Decentralisation of Authority
(f) Job enrichment
(g) Informal organisation
(h) Esteem needs
(i) MBO
(j) Line Organisation
2. Answer any three of the following: (18)
(a) Define management and discuss its significance
(b) Discuss the Behavioural approach to management
(c) Critically examine the role of planning in business
(d) What is Decision Making? Explain its characteristics
(e) Bring out the advantages of Delegation of Authority
(f) What are the merits and demerits of Matrix Organisation?
3. Answer any three of the following: (18)
(a) What are the factors determining staffing policies?
(b) Discuss various types of employment tests
(c) Define motivation and discuss Herzberg’s theory of motivation
(d) Explain in brief various styles of leadership
(e) What is control? Discuss the steps in process of control
(f) What do you mean by co-ordination? Discuss its need.
OR
3. Write short notes on nay three of the following: (18)
(a) Managerial skills
(b) Components of planning
(c) Tall v/s flat organisation
(d) External sources of recruitment
(e) Non-monetary factors of motivation
(f) Bases of Departmentation.
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Section II
4. Explain the meaning of any seven of the following terms in not more
than five lines each (14)
(a) Human resource Management
(b) Halo effect
(c) Land productivity
(d) Just in Time Technique
(e) Inventory cost
(f) Job order production
(g) Quality Assurance
(h) Human Resource Accounting
(i) Statistical Quality Control
(j) Refresher Training
5. Answer any three of the following: (18)
(a) What is Human Resource Planning? Explain the steps in the process of
Human Resource
Planning
(b) Discuss the importance of Training and Development
(c) What is Performance Appraisal? Bring out the uses of Performance
Appraisal
(d) What is production management? Explain the importance of production
management
(e) Explain the stages involved in developing a new product
(f) Discuss the Features of Intermittent Production System
6. Answer any three of the following: (18)
(a) Discuss briefly factors affecting industrial productivity
(b) What is plant location? Discuss the need for location planning
(c) Discuss the techniques of quality control
(d) What is Total Quality Management? Explain the advantages of Total
Quality
Management
(e) Define material planning and bring out its significance
(f) What are the objectivise of Inventory Control?
OR
6. Write short notes on any three of the following: (18)
(a) Problems of Human Resource Development
(b) Paired comparison and Graphic Rating Scale
(c) Dispatching and follow-up
(d) Quality circle
(e) National Productivity council
(f) Flexible Manufacturing System
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India
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