Communication Strategies by ert554898


									Communication Strategies

    It Takes Two to Tango
 Don’t try to hide your hearing loss
• Listener: Acknowledge your hearing loss
  and tell who you are communicating with
  about your hearing loss
• Communication Partner: Don’t shout or
  exaggerate mouth movements. Try to
  speak clearly with pauses between
 Use hearing assistive technology
• Listener: If you own hearing aids, use
  them. Check to see what devices are
  available. Consult your audiologist on the
  latest in hearing assistive technology
• Communication Partner: Encourage the
  use of assistive devices
 Polish your concentration skills
• Listener: Pay extra attention to the talker.
  Watch the talker’s mouth. Try to
  concentrate on the topic of conversation
• Communication Partner: Realize that it is a
  strain for people hearing difficulties and
  appreciate their attempts
             Be prepared
• Listener: Anticipate difficult listening
  situations. Create an environment
  conducive to listening. Read up on the
  topic beforehand
• Communication Partner: Think ahead of
  time on how to minimize communication
  problems. Remember that planning ahead
  and creating a conducive listening
  environment will benefit everyone
Use effective clarification strategies
• Listener: Avoid saying, “Huh?” or “What?”
  Try asking specific questions or repeating
  what you did hear
• Communication Partner: When the listener
  misses something, repeat what you said
  once, using clear speech. If that’s not
  successful, try rephrasing
Try to determine the source of your
• Listener: Try to figure out what is causing
  your difficulties with a specific talker and
  make specific requests, such as, “Could
  you speak a little slower?”
• Communication Partner: Speak clearly
  and a bit more slowly. Try not to cover
  your mouth
Verify what you think you heard
• Listener: If you are unsure you heard a
  message correctly, confirm the details with
  the talker
• Communication Partner: When speaking,
  be sure to speak clearly and ask if the
  person with hearing difficulty understood
      Accentuate the positive
• Listener: Use positive words when you
  need help, such as, “Could you speak a
  little bit louder?”
• Communication Partner: When the listener
  with a hearing loss asks you to speak
  louder, take it as a compliment; they want
  to hear what you are saying
             Be assertive
• Listener: Let your communication partner
  know what you need to help facilitate
• Communication Partner: If the person
  you’re talking with indicates they have a
  hearing loss and asks for
  accommodations, please try to follow
 Listen with your eyes not just your
• Listener: Watch the speaker’s face to help
  figure out what is being said
• Communication Partner: Since listener’s
  can benefit by watching your lips, please
  try not to cover your mouth while speaking
  Sometimes it’s okay to break the
• Listener: It’s okay to interrupt people
  sometimes to ensure successful
• Communication Partner: Remember even
  if someone seems rude, they’re just trying
  to let you know they are having difficulties
        Go easy on yourself
• Listener: Don’t blame yourself or others for
  communication difficulties. Try to stay
  positive and use the tips provided
• Communication Partner: Even if it’s hard
  for you to communicate, it’s even harder
  for the person with hearing loss, so
  remember to use the tips provided

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