Thin Client Software and Hardware

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					                     IGEL TECHNOLOGY


Thin Client Software and Hardware
                Universal Management Suite
                Universal Desktop Converter
                         Universal Desktops
    More than 20 Years Thin Client Expertise
    A world leader in thin client solutions, IGEL Technology helps organizations improve the agility, efficiency, and security of their
    virtual desktop and application delivery systems. We produce one of the industry’s widest range of thin clients, based on Linux
    and Microsoft Windows, allowing customers to access to a broad spectrum of server-based infrastructures and applications. We
     also offer our powerful and intuitive management software for easy deployment and administration of thin clients throughout any-
     size organization. Partnerships with industry leaders like Citrix®, Red Hat®, VMware®, and Microsoft® ensure that we provide the
     most up-to-date technology and trust-worthy security to our clients in industries that include Healthcare, Education & Research,
      Public Sector, Financial, Insurance, Retail, Logistics, and Manufacturing. IGEL Technology has offices the United States, Ger-
      many, Great Britain, Hong Kong, and Singapore, and our award-winning, in-house R&D team is located in Augsburg, Germany.



2




                                                           Technical Support
                                                           All IGEL thin clients customers get free access to technical support from
                                                           centers in Europe, the United States and Asia. In addition, you receive
                                                           free updates to the IGEL Universal Management Suite. We maintain our
                                                           firmware images for up to 3 years after a model reaches end of life, giving
                                                           an exceptionally long service life. IGEL Universal Desktops offer extreme-
                                                            ly low running costs and are always kept up to date with the latest tech-
                                                            nology for delivering your server-based applications.




                                                             Reliability Built to Order
                                                             When you order IGEL thin clients, we assemble and flash the units at
                                                             our warehouse facilities in North America, Europe and Asia. This means
                                                             your devices undergo final flashing and testing the day they are sent
                                                             to you, ensuring you get the latest firmware and best “out of the box”
                                                             experience.




                                                                Title page: from left: IGEL UD9, UD5, UD3 and UD2 (black)
                                                                This double page: from left: UD5 (white and dark blue)
The IGEL Universal Desktop
Our Universal Desktop strategy is unique and enables organizations to deliv-
er all their server-based applications, anywhere, with the best user experience,
security, ease of management, and lowest total cost of ownership (TCO). The
software, or firmware, embedded in every IGEL Universal Desktop is highly mul-
ti-functional and contains the industry’s largest collection of server-based proto-
cols for connecting you to your centralized applications. We offer Linux, Micro-
soft® Windows® Embedded Standard and Microsoft® Windows® Embedded
CE. With our different Feature Packs (Entry, Standard and Advanced), you only
pay for what you need. In addition, we make a broad range of hardware plat-
forms, with some models offering a modular design that includes features such
as wireless, additional legacy ports and an optional internal smartcard reader.
                                                                                      3

Each Universal Desktop comes with IGEL’s Universal Management Suite: an
extremely powerful yet easy to use software application that allows you to
remotely deploy and manage your thin client system. This keeps total cost of
ownership to a minimum, accelerates return on investment (ROI), optimizes
security and ensures maximum desktop productivity and uptime.




   Universal Desktop Advantages
   a   Low investment costs: no unnecessary hardware or software
       (modular design, management solution included at no extra cost)
   a   Low operating costs: energy-efficient hardware, an intuitive
       management solution, no licensing or update costs; long service
       life (3 years of firmware updates even after model end-of-life), free
       5-year warranty for the UD2, UD3, UD5 series
   a   Free support and service (during warranty period)
   a   Flexible deployment: full connectivity for peripheral
       devices as well as centralized IT systems and Web/VoIP/multi-
       media applications
   a   Future-ready investment: high processor and graphics perfor-
       mance, large RAM and flash memory, continuously developed
       firmware including technology and security updates
   a   Real potential for consolidation: PC, terminal, telephone and
       print server combined into one economical end-user device
       means less need for middleware
   a   Outstanding user convenience: top-notch design and care-
       ful assembly, stable firmware, high performance due to direct
       access to server-based applications; no cooling fans mean no
       noise, minimal generation of heat
    An Introduction to Thin Clients
    Thin clients are the modern form of Personal Computers and Terminals. They provide access to applications running elsewhere
    on a network and have a keyboard, mouse and user experience just like a PC. Thin clients can be used for a wide variety of tasks
    including word processing, email, data processing, voice and multi-media. They are available as desktop, mobile and all-in-one
    LCD integrated devices.

    Unlike a PC, thin clients do not run applications and store no data; they simply collect key strokes, mouse clicks or audio/video
    input from the user and display the application interface.

    Thin clients have major advantages over PCs and Terminals:
    a   Since applications are deployed centrally on a server, the whole IT infrastructure becomes far easier and less time consum-
        ing to manage.
4   a   There is far less to manage or misconfigure on a thin client and their remote management software dramatically reduces IT
        support desktop visits.
    a   The total cost of desktop ownership is dramatically lower and IT budgets can typically be reduced by 25% or more since less
        “fire fighting” is needed.
    a   Data is far more secure since it is centralized and backed-up, thus offering compliance with many data protection regulations.
    a   No moving parts and no local hard disk make thin clients resistant to viruses and very reliable. The average lifetime of a thin
        client can be up to 8 years for a dramatic return on investment (ROI).
    a   Organizational and IT change becomes much easier due to the speed and ease of rollout and deployment.
    a   Thin clients use much less energy than PCs and can cut CO2 emissions by up to 77%, even if the additional server capacity
        and data center cooling is considered (Fraunhofer research).
Modern Requirements of Thin Clients
Traditionally, thin clients have been used to connect to server-             Today, there are far more ways to deliver applications than Ter-
based Windows® applications running on Citrix® or Microsoft®                 minal Services. A modern thin client should be able to deliver
using an architecture called Terminal Services. The server act-              any server-based application and include applications based
ed as an enormous “PC mainframe” that could share applica-                   on:
tions with many users concurrently.
                                                                             a   Mainframe                         a    Web, Java
                                                                             a   Blade PCs                         a    Voice over IP
                                                                             a   Virtual PCs (VDI)                 a    Multi-media


   This ability to access any network application, regardless of how it is delivered, is at the core of our design philosophy
   and is why we call our range of thin clients the IGEL Universal Desktop series.
                                                                                                                                                5




IGEL Thin Client Infrastructure

      Design                                          Transmission                           Access
      Server                                          Network                                IGEL Universal Desktops and
      Applications are stored and run on a            Only screen contents, mouse            converted PCs and TCs
      server or central server farm                   and keyboard commands are              IGEL offers a variety of hardware solu-
                                                      transmitted through any type of        tions, here you see the thin clients UD2,
                                                      network                                UD3, UD5 plus UD9 (all-in-one).

                                                      Server-based Apps:
                                                        Microsoft® Terminal
                                                        Services
                                                        Citrix XenApp
                                                        Linux
                                                        etc.
                                                      Virtual Desktops:
                                                        VMware View
                                                        Citrix XenDesktop
                                                        Microsoft® VDI-Suite
                                                        etc.
                                                      Web-based Apps:
                                                        Internet
                                                        Java
                                                        etc.
                                                      Direct Access to:
                                                        VoIP
      Examples for file formats:                        SAP
                                                        Multi-media
                                                        etc.
       DOC      XLS      JPG       PDF



       Management
       of hardware and session settings




             IGEL Universal                                                                                   IGEL Universal
         Management Server                                                                                    Management
              and database                                                                                    Console
        (Windows and Linux)                                                                                   (Java and Web)


Left page: from above IGEL UD2, UD3 and UD5 (black)
    Thin client computing with virtual desktops –
    both standardized and flexible at the same time!
    Thin client computing with IGEL Universal Desktops and virtual              this, you can even provide high-performance workstations for
    desktop infrastructures (VDI) is an unbeatable combination; it’s            knowledge workers or power users, such as those for use in
    flexible and efficient as well as secure and economical. You can              R&D or in graphic, web and product design – including CAD
    have the right desktops available for your users at any loca-               applications, image editing and graphic-design layouts. In view
    tion. What’s more, you can do all this without having to sacri-             of these new and powerful options, the IT-sector analysts at
    fice the convenience and security of a centralized computing                 Gartner predict that the market share of virtual hosted desk-
    environment. VDI allows you to standardize your desktops with               tops will grow to 40 % by 2013.
    commonly used desktop pools or by desktop cloning. Beyond

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    IGEL’s VDI Strategy: more freedom to configure things exactly the way you want them
    IGEL Universal Desktop thin clients closely follow the roadmaps             solutions like Leostream®, Quest Software® vWorkspace and
    established by leading providers of virtualization technology,              Ericom® PowerTerm WebConnect, which are compatible with
    such as VMware®, Citrix® and Microsoft®. Our core compe-                    all commonly used hypervisors, including Citrix XenServer™,
    tency is provisioning these solutions in an economical and flex-             Microsoft® Hyper-V™ and VMware ESX Server™. IGEL sup-
    ible manner that is both easily managed and secure. IGEL thin               ports VDI in all three thin client operating systems: IGEL Linux,
    clients support numerous connection brokers such as VMware                  Microsoft® Windows® Embedded Standard 2009 and Micro-
    View™, Citrix XenDesktop™ as well as hypervisor-independent                 soft® Windows® Standard 7.




            The Portfolio: IGEL Technology’s thin client hardware and software. Many functions – One device!
Industry leading
hardware and
software
IGEL has a broad range of models for use in
accessing VDI environments, including standard
desktop thin clients and integrated LCD units, as well
as software for converting standard PCs into thin clients.
The powerful hardware featured in the IGEL Universal Desktop model
series allows you to deploy virtual desktops in all areas of your business
enterprise. Rich multi-media: IGEL Universal Desktops support multi-
media acceleration for VMware View™ and PCoIP as well as Citrix HDX™.           7

Local decoding and integrated codecs help to relieve the workload on
central IT resources and the system network. For the greatest user
convenience and easiest operation, IGEL thin clients also offer the
respective appliance modes supporting various VDI solutions,
giving users a full PC-like experience. A well-designed, future-
ready investment: In addition to being certified by VMware®
and Citrix®, IGEL Universal Desktops also feature extra RAM
and flash memory.




The best user
experience in all VDI
environments
IGEL thin clients bring cutting-edge VDI solutions directly to users, with no
compromises. With the compatible firmware package from IGEL, everything
that you need for perfect VDI access is already integrated and ready to go!
In VMware®- and Citrix®-based environments, especially, you will enjoy
maximum performance when it comes to speed, USB peripherals, multi-
media and audio. IGEL’s firmware packages also offer additional helpful
software features, such as SPICE and NoMachine NX (for Linux-based
VDI), a web browser with a Java environment (e.g., for cloud-computing
services) and a SAP GUI.
    Universal Desktop Converter
    Software (UDC)
    Profile
    The Universal Desktop Converter Software (UDC) allows you to migrate your
    existing PC or old thin client hardware into a fully manageable IGEL Univer-
    sal Desktop thin client-like device. It is capable of delivering Citrix®, VMware®
    and Terminal Server desktop applications, utilizing the full software function-
    ality of our Entry, Standard or Advanced Feature Packs. With our free, thin
    client deployment and management software, you can quickly and securely
    manage and administer your converted desktop infrastructure. The Universal
    Desktop Converter Software is an ideal introduction to thin client technologies
8   and minimizes the initial procurement costs of new client hardware.




    Features and Benefits
    a   Cost-effective, no additional hardware investment
        Extended life of old/depreciated desktop hardware
    a   Access to a wide range of centralized IT infrastructures
        Future-proof desktop access solution
    a   IGEL Universal Management Suite included with delivery
        Efficient, secure and site-independent remote administration of migrated devices, standardized management of migrated
        platforms and existing IGEL thin clients




        What is the Universal Desktop Converter (UDC)?
                                   The IGEL Universal Desktop Converter is a software that facilitates fast and easy migrati-
                                   on from existing PC or thin client hardware to a consistent IGEL Universal Desktop thin client
                                   infrastructure.




    Shared management of PCs and Thin Clients
    With IGEL’s Universal Desktop Converter software (UDC) and the IGEL Universal Management Suite (UMS) administration
    software you can have fast, secure and centralized remote management of heterogeneous hardware installations by migrating
    existing PC and thin client hardware to a standardized IGEL Universal Desktop infrastructure.
Installation                                                                                                                 License distribution
There are five ways of carrying out the installation:                                                                        In addition to the software, the UDC token also con-
                                                                                                                             tains the license (SIM card), which alternatively can
                              Testen Sie Ihren:
                                                                                                                             be distributed via the UMS server.

                                                  IGEL Technology
                                                  Europe
                                                  Germany
 Inhalt                                           +49 (0) 421 52094 0
                                                  United Kingdom
   Virtual IGEL Thin Client                       +44 (0) 118 340 3400
   UDC Iso File
                                                  North America
   Universal Management                           USA
   Suite (UMS)                                    +1 954 739 9990
   Produktspezifikationen                          Asia
   Anwenderberichte                               Singapore
   IGEL Teststellung                              +65 6259 9288
                                                  Hong Kong
                                                  +852 2546 9069

                                                  www.igel.com




                   Installation from                                        Installation via        UDC token
                   CD: ISO file from                                      USB: UDC2Stick            installation
                     IGEL UDC or                                         from IGEL UDC or
                   IGEL FTP server                                        IGEL FTP server                                                                                            9




                                  Remote Installation                               IGEL UDC Deployment
                                     Services                                       Appliance “PXE Server”
                                                                                                                                                IGEL UMS server
                                                                                         with web GUI




Hardware that can be converted

IGEL Thin Clients                                                                       Third Party Hardware                                   PCs
IGEL Universal Desktop series                                                           The following OEM hardware                             Use your existing hardware (HP,
and their predecessors:                                                                 conversions have been tested                           Dell, etc.) and convert it to an
                                                                                        and are supported by IGEL:                             IGEL Universal Desktop.
          IGEL Smart 2110 LX
          IGEL Compact 3210 LX                                                          Acer                       Neoware
          IGEL Winestra 4210 LX                                                           Veriton N260G              c50
          IGEL Premium 5210 LX                                                                                       e90
          IGEL Premium 5310 LX                                                          Dell
                                                                                          Optiplex FX160             e140
                                                                                        Fujitsu                    Samsung
                                                                                           Futro S100                TC190
                                                                                           Futro S450                TC240
                                                                                           Futro S500              Wyse
                                                                                           Futro S550                C90LE
                                                                                        HP                           C90LEW
                                                                                          t5545                      R50L
                                                                                          t5565
                                                                                          t5735
                                                                                          t5745




               Management
               of hardware and session settings




                            IGEL Universal                                                                                                                 IGEL Universal
                        Management Server                                                                                                                  Management
                            and databases                                                                                                                  Console
                       (Windows and Linux)                                                                                                                 (Java)
       Why migrate PCs or Thin Clients to IGEL Universal Desktops?
                                      a   No additional hardware costs, cost-effective to buy
                                      a   Immediately frees up funds in the IT budget that can then be used for other
                                          investments
                                      a   Enables the step-by-step introduction of SBC and VDI (virtual desktops)
                                      a   Efficient, secure and site-independent remote administration of the migrated
                                          devices
                                      a   Standardized management of migrated platforms and the latest IGEL thin
                                          clients
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                                      a   Dramatic reduction in desktop administration costs
                                      a   Extends the lifecycle of partially amortized desktop hardware
                                      a   Future-proof, update-enabled desktop thin client solution




     Specifications IGEL UDC
     System requirements
     RAM                                          512 MB
     Flash- / HDD-Memory (IDE, USB or SATA)       512 MB
     BIOS requirements                            USB boot support, alternative: CD-Boot support
     IGEL hardware migration
     Supported platforms1                         IGEL Smart 2110 LX, IGEL Compact 3210 LX, IGEL Winestra 4210 LX,
                                                  IGEL Premium 5210 LX, IGEL Premium 5310 LX
     Features                                     Full driver support, ACPI support
     Neoware hardware migration
     Supported platforms                          Neoware c50 (DE-*2-GD)
                                                  Neoware e90 (DC-*2-GD)
                                                  Neoware e140 (DD-*2-GD)
     Features                                     Full driver support, ACPI support
     Third party hardware migration
     Supported platforms                          Acer Veriton N260G, DELL Optiplex FX160, Fujitsu Futro S100 / Futro
                                                  S450 / Futro S500 / Futro S550, HP t5545 / t5565 / t5735 / t5745,
                                                  Samsung TC190 / TC240, Wyse C90LE, C90LEW, R50L
     Features                                     Full driver support, ACPI support
     Legacy PC migration
     Supported platforms                          Standard x86-compatible PC hardware
     Driver Support                                  Storage Controller (IDE / SATA)
                                                     Network Controller
                                                     Graphics card (VESA mode only)
                                                     No support for multi-media redirection with VMware View
                                                     Sound card (some models are supported)
                                                     No power management
     Available components
     UDC token (USB)                         Installation medium, license not included
     UDC-120 LX                              Entry firmware license (per client), token not included
     UDC-420 LX                              Standard firmware license (per client), token not included
     UDC-720 LX                              Advanced firmware license (per client), token not included
     1
       IGEL hardware upgrade 512MB SO-DIMM module + 1GB Flash module. Available on project request.
Universal Management Suite 3 (UMS)
Profile                                                           Introduction
The Universal Management Suite (UMS) is an easy-to-use yet        IGEL Universal Management Suite 3 sets the benchmark for
extremely powerful software that allows you to remotely man-      the management of modern thin clients. It has a host of fea-
age your IGEL thin clients so that support costs are kept to a    tures that ensures extremely easy, fast, and secure manage-
minimum. It is extremely open and network friendly so that it     ment of large groups of thin clients with lots of local protocol
can fit into your organization’s existing infrastructure.          clients and software tools spread over large WANs. Supporting
                                                                  a variety of operating systems, databases and directory servic-
Typical uses                                                      es like Microsoft® Active Directory, the Universal Management
a   Automatically setting up thin clients with the right profile   Suite is easy to integrate into every environment. A complete
    when they first attach to the network                          and complimentary version of the IGEL Universal Management
a   Changing the settings of the device or its local protocols    Suite is bundled with every IGEL product. When combined with
    and software tools                                            the outstanding IGEL hardware, you have the most advanced          11

a   Distribution of firmware, images, and diagnostic and support   thin client solution on the market today.
    tools




The various views offered by the
IGEL Universal Management Suite.
     The advantages of the
     IGEL Universal Management Suite
     Economical and user-friendly                                          Network-friendly
     a   Fast installation                                                 a   Based on standard communications protocol
         This is carried out with the help of an installation wizard and       There is no need to reconfigure the routers and firewalls be-
         takes just 20 minutes.                                                cause they use HTTP and FTP.
     a   Easy to administer using the mouse                                a   Buddy Update
         Most hardware and software settings can be made with                  IGEL LX thin clients that have already been updated can be
         just a few clicks of the mouse.                                       used as update servers for other thin clients (e.g., in branch
     a   Uniform user interface                                                offices).
         The user interface for UMS is the same as for the local thin      a   Partial Update
12       client configuration. The additional remote management                New updates or applications can be implemented on
         functions give the administrator complete control in the fa-          standard thin clients with Microsoft® Windows® Embed-
         miliar, proven environment.                                           ded Standard by means of partial update packages. This
     a   No scripting                                                          means that there is no need to transmit the entire image
         Although scripting is supported, you will only need it for            over the network.
         controlling the thin client configuration in the most excep-
         tional circumstances.                                             Scalable and efficient
     a   Asset Management                                                  a   Support for extensive environments
         Automatic capture of all your hardware information, licensed          The IGEL UMS can be scaled to accommodate several
         features and installed hotfixes.                                      thousand thin clients.
     a   Comment fields                                                    a   Group and profile-based administration
         For various information such as location, installation date           The thin clients within a given organizational unit can be
         and inventory number.                                                 administered very easily by means of profiles (e.g., if an em-
                                                                               ployee moves to another department, the administrator can
     Open architecture                                                         change their settings with a simple drag-and-drop).
     a   Support for numerous operating systems                            a   Trouble-free rollout
         The UMS can be run on all known versions of Microsoft                 IGEL thin clients can be automatically assigned to a group
         Windows ServerTM and Linux.                                           on the basis of either the relevant subnetwork or a list of
     a   Access is independent of the operating system                         MAC addresses made available by IGEL.
         The configuration console operates on the basis of Java           a   Comprehensive support for all configurations
         and enables the system to be administered from any device             Most IGEL thin client settings, such as device or session
         with the Java Runtime Environment.                                    configurations, can be processed via the mouse-enabled
                                                                               UMS user interface.
     Secure and robust                                                     a   Transfer of administrative rights
     a   Encrypted communication                                               Large organizations can authorize a number of system ad-
         Certificate-based SSL-encrypted communication between                 ministrators for different control and authorization areas.
         remote management servers and clients to protect the sys-         a   Task planning
         tem against unauthorized reconfiguration of the equipment.            Maintenance tasks can be scheduled at night so that day-
     a   Failsafe upgrade function                                             to-day operations are not disrupted.
         If the thin client machine fails (e.g. power outage or loss of    a   VNC shadowing
         the network connection) while the update is in progress it            Members of the IT support team have remote access to
         will still remain useable. The update process will be com-            thin client screens to enable them to rapidly identify prob-
         pleted the next time the machine is rebooted.                         lems and demonstrate solutions directly to users.
Specifications of the IGEL Universal Management Suite (UMS)
Supported platforms
UMS Server                                      Microsoft Windows Server 2003/2008 R2
                                                Ubuntu 8.04 und 10.04 (32 bit), Redhat 6 (32 bit)
UMS Console                                     Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7
                                                Ubuntu 8.04 und 10.04 (32 bit), Redhat 6 (32 bit)
Databases                                       Oracle 10g/11g
                                                Microsoft SQL Server 2008
                                                PostgreSQL Version 8.2 and above
                                                Apache Derby
Security features
   SSL communication
   User / password authentication
                                                                                                                                13
   Active Directory groups can be used for access rights management
   Local client certificates
   Full and reliable backup functionality
   Failover mode
Supported languages
   English
   German
   French
   Dutch
   Chinese (Simplified, Traditional)




                                                                      Top left:
                                                                      Classic view of the IGEL Universal Management Suite
                                                                      Top right:
                                                                      The execution of regular jobs can be suspended on
                                                                      particular days – e.g. public holidays
                                                                      Bottom of page:
                                                                      Here you see the thin clients, each with their settings
                                                                      and assigned profiles
     Operating Systems
     The IGEL Universal Desktop series are available with three different operating systems.

                                 Microsoft® Windows® Embedded 7
                         ®
                                 Microsoft® Windows® Embedded Standard 2009’s successor is equipped with the new Aero user inter-
          Windows            ®
                                 face and supports RemoteFX. The appealing Aero user interface augments the exceptional user expe-
          Embedded               rience. With Microsoft RemoteFX, Microsoft users in a new era of RDP protocol and now enables the
          Standard 7
                                 redirection of USB devices and the smooth display of graphics-intensive content.

                                 Microsoft® Windows® Embedded Standard 2009
                                 The successor of Microsoft® Windows® XP Embedded delivers the power of Microsoft® Windows® XP
                 ®


      Windows Embedded
                     ®           to the thin client. The 32-bit Windows compatibility and the generously sized compact flash memory
14    Standard                   make it possible to install specific applications or drivers locally. Compared to its successor, Windows
                                 Embedded Standard 7, Windows Embedded Standard 2009 offers a complete Microsoft operating
                                 system with moderate hardware requirements.

                                 IGEL Linux
                                 Is the most cost-effective operating system with the best performance. IGEL Linux comes
                                 with a broad set of software clients, tools and protocols, giving the user the possibility to access the
                                 required application with the best protocol. IGEL’s embedded Linux operating system offers maximum
                                 stability and security. Our strong in-house development team means IGEL customers can always be
                                 sure they have the latest updates and features integrated in a rock-solid firmware.




     Feature Packs
     Only pay for what you need. Simply select the Feature Pack that meets your unique thin client needs.
     (For example: IGEL UD3-130 LX = IGEL UD3 with Feature Pack Entry and Linux OS).

                                 Entry

                 1
                                 This Feature Pack is designed for customers wanting to access just server-based Windows® appli-
                                 cations using the Citrix® ICA or Microsoft® RDP protocols. The IGEL Linux and Microsoft® Windows®
                                 Embedded Standard 2009 versions also have a Java SE Runtime Environment.



                                 Standard

                 4
                                 This Feature Pack has all the features of the Entry Pack plus virtualization support, local web browser,
                                 PDF Reader and terminal emulation. It also supports remote access using a variety of VPN protocols
                                 and the ThinPrint client for enhanced network printing.



                                 Advanced

                 7
                                 This Feature Pack is an extremely powerful collection of features that can connect you to almost any
                                 application, media or peripheral. In addition to the Standard Pack it offers extended multi-media capa-
                                 bilities like multi-media redirection, Citrix HDX, a local Media Player and Flash. Additionally it supports
                                 more specialized features such as VoIP, a native SAP GUI, NoMachine NX and ThinLinc printing. For
                                 advanced peripheral support, the Advanced Pack also supports USB re-direction so USB devices can
                                 connect seamlessly to the server-based Windows desktop.
                                                                                                                                                         ®                                                     ®




Specifications                                                                                                                               Windows Embedded®
                                                                                                                                                                                                  Windows          ®




                                                                                                                                             Standard                                             Embedded
                                                                                                                                                                                                  Standard 7

    FEATURES                                                                        IGEL LINUX                                       WINDOWS EMBEDDED STANDARD 2009                              STANDARD 7


                                                                    1                      4                    7                    1                       4                 7                       7
                                                                  ENTRY             STANDARD               ADVANCED                ENTRY             STANDARD              ADVANCED               ADVANCED
    MANAGEMENT
    Local and remote configuration                                                                                                                                                                
    Fail-safe firmware update                                                                                                                                                                    
    Power Management                                                                                                                                                                             
    NETWORK Standard: TCP/IP, PXE, Wake-on-LAN, DNS, DHCP
    SNMP                                                                                                                                                                                            
    PPTP                                                                                                                                                                                           
    L2TP                                                                                                                                                                                                            15

    Third Party VPN: Cisco / NCP                                                          /
                                                                                                            
                                                                                                               /                                         /
                                                                                                                                                         –                    /
                                                                                                                                                                              –                       /
                                                                                                                                                                                                      –
    PPPoE (DSL via onboard LAN)                                                                                                                                                                
    COMMUNICATION
    RDP / ICA                                                                                                                                                                                    
    Microsoft RemoteApp                                                                                                                                                                          
    Microsoft RemoteFX                                                                                                                                                                              
    X-Access (XDMCP)                                                                                          
    Citrix XenDesktop                                                                                                                                                                              
    VMware View                                                                                                                                                                                    
    Appliance mode for virtual desktops                                                                                                                                      
    Ericom PowerTerm WebConnect                                                                                                                                                                    
    Ericom PowerTerm Terminal Emulation                                                                                                                                                            
    Native IBM 5250-Emulation                                                                                  
    Local Browser                                                                                                                                                                                  
    Leostream                                                                                                                                                                                      
    NoMachine NX                                                                                                                                                                                     
    Quest vWorkspace                                                                                                                                                                               
    Virtual Bridges VERDE VDI 1                                                                                
    Red Hat Enterprise Virtualization for Desktops                                                                                                                                                 
    ThinLinc                                                                                                    
    PRINT SERVICES
    Line Printer (LPD)                                                                                        
    Internet Printing Protocol (IPP)                                                                          
    Windows Shared Printer                                                                                                                                                                          
    ThinPrint                                                                                                                                                                                      
    ADDITIONAL SOFTWARE FEATURES
    Multimedia Redirection                                                                                                                                                                           
    Java SE Runtime Environment                                                                                                                                                                  
    PDF Reader                                                                                                                                                                                     
    SAP GUI                                                                                                                                                                                          
    Voice over IP                                                                                                                                                                                    
    Media Player                                                                                                                                                                                     
    Extended USB Redirection                                                                                                                                                                         
    .NET Framework                                                                                                                                                                                  
    AVAILABLE PRODUCTS
    UD2 Series                                                UD2-121 LX        UD2-421 LX 2            UD2-721 LX 2
    UD3 Series                                                UD3-130 LX        UD3-430 LX              UD3-730 LX            UD3-130 ES           UD3-430 ES           UD3-730 ES
    UD5 Series                                                UD5-130 LX        UD5-430 LX              UD5-730 LX            UD5-130 ES           UD5-430 ES           UD5-730 ES              UD5-730 W7
    UD9 Series                                                                                          UD9-730 LX                                                      UD9-730 ES
                                                                                                        UD9-731 LX 4                                                    UD9-731 ES 4
    Universal Desktop Converter 3                             UDC-120 LX        UDC-420 LX              UDC-720 LX
1                                                    2                              3                                                                                                    4
    By using with SPICE 1GB RAM minimum required         VMware View via RDP only       The functionality available will depend upon the specifications of the original hardware device       with touchscreen
     The Best Peripheral Support, Security and
     Connectivity Options
     Excellent peripheral connectivity
     IGEL Universal Desktops can connect to almost any USB                          embedded Fabulatech USB redirection client included in the
     peripheral, such as a printer, scanner or smart phone – even in                Advanced Firmware Package, allowing external hardware to be
     virtual desktop environments running VMware View or Citrix®                    connected correctly with your virtual desktop or server-based
     HDX. When other applications, such as server-based Windows®                    Windows® PC.
     Terminal Services, are in use, the IGEL thin clients support the



16


      IGEL UNIVERSAL DESKTOPS
      HARDWARE                                                           UD2                       UD3                UD5                  UD9
      Power supply                                                     external                  external           external             external
      Power consumption Idle / Sleep                                  13 W / 2 W                 9W / 1W          11 W / 1 W            38 W / 2 W
                                                                                                 1 GB (LX)    1 GB (LX), 2 GB (ES),
      Flash                                                              1 GB                                                          2 GB (LX/ES)
                                                                                                 2 GB (ES)         4 GB (W7)
                                                                                                512 MB (LX)   1GB (LX), 1GB (ES),
      RAM                                                               512 MB                                                         1 GB (LX/ES)
                                                                                                 1GB (ES)         2 GB (W7)
      CPU                                                              VIA Eden           VIA Nano 800 MHz     VIA Nano 1,3 GHZ       Intel Atom n270
      Video memory                                                    16 – 64 MB                64 – 256 MB      128 – 256 MB          32 – 128 MB
                                                                                                               DVI-I / Dualview:
                                                                     1920 x 1200                1920 x 1200      1920 x 1200,          1920 x 1080
      Max resolution
                                                                      Dualview                   Dualview       LX: 2560x1600           Dualview
                                                                                                              ES,W7: 1920x1200
      CONNECTIVITY                                                       UD2                       UD3                UD5                  UD9
      USB 2.0                                                              4                        5                  6                    5
      DVI-I (VGA Adapter included)                                         1                        1                  1                   VGA
      Display Port                                                                                                     1
      Serial                                                                                        1                  2                    2
      PS/2                                                                 1                        1                  1                    2
      RJ45 Ethernet                                                        1                        1                  1                    1
      Audio (Line-out, Mic-in)                                             1                        1                  1                    1
      OPTIONS                                                            UD2                       UD3                UD5                  UD9
      USB to Serial Adapter / Parallel Adapter                           x/x                       x/x                x/x                  x/x
      Display Port to DVI Adapter                                                                                      x
      Dualview Y-Cable (VGA & DVI)                                         x                         x
      Internal smartcard reader (PC/SC)                                                              x                 x                    x
      VESA Bracket                                                         x                         x
      Connectivity foot serial
                                                                                                   x/x
      plus USB anti-theft / plus WLAN
      Connectivity foot Parallel
                                                                                                                      x/x
      plus USB anti-theft / plus WLAN
      Touchscreen                                                                                                                           x
      WLAN                                                                                                                                  x
     Pictures and part numbers for accessories and connectivity options: www.igel.com/options
Protect your network and data with bullet-proof security
IGEL Universal Desktops go way beyond the inherent security advantages of thin clients. All our devices support smartcard
readers, and some models already have these as an internal option. This allows two-factor authentication during log-in and also
productivity enhancements such as smooth roaming between shared desktops. We also work with other security devices such
as USB tokens. To protect data, all IGEL Universal Desktops can have their USB ports disabled or made read-only using our
Universal Management Suite.


                                                                                                                                  17




Free 5-Year Hardware Warranty
extension after Product Registration
                                                                                                        EXTEND



                                                                                                   5
Peace of mind comes standard with all IGEL thin clients. After purchase, just register                           E
with us online, and all your IGEL thin clients UD2, UD3, and UD5 will be upgraded from




                                                                                                                  D
a standard 2-year to a 5-year hardware warranty, according to our end customer hard-
ware warranty declaration, at no additional cost. The UD9 series will be upgraded to a
                                                                                                         Year

                                                                                             HAR
3-year hardware warranty. The warranty upgrade does not cover any additional hard-
                                                                                                   UD2/       s
ware options.
                                                                                                          3/5




                                                                                                                  TY
                                                                                              DW
                                                                                                   AR                N
                                                                                                        E WA R R A




The complete IGEL UD3 series (dark blue, white and black) with
integrated smartcard reader
     UD2 Series
     Profile
     A small, affordable, energy-efficient hardware platform that can be VESA mounted on the back of a monitor. The DVI-I port sup-
     ports dual monitors with an optional Y-Cable and it can connect to common peripherals with its four USB ports.

     Features and Benefits
     a    Slim design
          The perfect companion for any workplace due to the small
          form factor and the latest design.
     a    VESA mountable (optional)
          Mountable on the back of a monitor with the optional avail-
          able VESA bracket, ideal for space constrained environ-
18        ments.
     a    Dualview support
          The DVI-I port offers the possibility to connect one digital
          and one analog monitor via the optional Y-Cable.
     a    Excellent price performance
          Can run any firmware package at a competetive price.
     a    No moving parts, e.g. cooling fans
                                                                                                                      Orde
                                                                                                                  FREE
          The absence of moving parts means the devices are almost
                                                                                                                             ra
          noiseless and fail-safe with minimal heat generation.
          Free evaluation
     a                                                                                                       IGEL
                                                                                                             Evalu Thin Clie
          www.igel.com/evaluation
                                                                                                                  atio       nt
                                                                                                                Toda n Unit
                                                                                                                     y!




     Feature Packs                                                 Colors

                                                                         white
                                                                                                                 4 x USB 2.0


            1                  4                  7                      dark blue

                                                                         black
                                                                                                                 RJ45 Ethernet
                                                                                                                 PS/2 Keyboard
           Entry            Standard          Advanced                                                           DVI-I-Monitor
         UD2-121 LX        UD2-421 LX          UD2-721 LX
                                                                                                                 Power
                                                                                                                 Front:
                                                                                                                 Line-out, Mic-in
IGEL UD2 Specifications
System
Available Operating Systems            IGEL Linux
Management                             IGEL Universal Management Suite included
Form Factor                            Standard
Processor                              VIA Eden
Chipset                                VIA CN700
Memory
RAM                                    512 MB
Flash Memory                           1 GB
Graphics
Chipset                                VIA Unichrome Pro
                                                                                               19
Video Memory                           16 – 64 MB shared memory
Ports                                  1x DVI-I (DVI-to-VGA adapter included)
Supported Resolutions                  1920 x 1200, Dualview
Network
Ethernet                               10/100 Base-T
Audio
Chipset                                AC97 compatible
Ports                                  Front: 1x line-out, 1x mic-in
Speakers                               1x internal
Peripheral interfaces
PS/2                                   1x keyboard
Serial                                 Optional, via USB-to-Serial adapter
Parallel                               Optional, via USB-to-Parallel adapter
USB 2.0                                4x back
Dimensions
Device (D x W x H), upright            203 x 55 x 208 mm
Packaging (D x W x H), horizontal      268 x 112 x 264 mm
Weight                                 1.2 kg
Environment
Cooling                                Fanless convection
Operating Temperature                  0° to 40° C (vertical)
                                       0° to 35° C (horizontal, with rubber feet)
Operating Humidity                     10% – 80%, non-condensing
Power
Input                                  Auto sensing 100~240 VAC / 50~60 Hz
Power Supply                           External
Power Consumption: Idle / Sleep Mode   13 W / 2 W
Options
VESA mount                             For mounting on the back of a monitor
Rubber feet                            For horizontal placement of the device
Dualview Y-Cable                       For DVI-I to DVI-D + VGA. Connect two monitors
USB-to-Serial adapter                  For connecting peripherals that require a serial port
USB-to-Parallel adapter                For connecting printers that require a parallel port
     UD3 Series
     Profile
     An affordable, compact, versatile mid-range hardware platform that supports all Feature Packs (Entry, Standard and Advanced).
     The UD3 series is available with an integrated smartcard reader and a connectivity foot that offers an additional serial port for
     legacy peripherals and wireless network connectivity or an anti-theft USB port.

     Features and Benefits
     a    Affordable
          A low price and high energy efficiency guarantee low TCOs
                                                                                                                            Orde
                                                                                                                      FREE
          and a fast ROI.                                                                                                       ra
     a    VESA mountable (optional)
          Mountable on the back of a monitor with the optional VESA                                              IGEL
20        bracket, ideal for space constraint environments.                                                      Evalu Thin Clie
                                                                                                                      atio       nt
                                                                                                                    Toda n Unit
     a    Dualview support
          The DVI-I port offers the possibility to connect one digital
          and one analog monitor via the optional available Y-Cable.
                                                                                                                         y!
     a    Integrated smartcard reader (optional)
          Excellent for highly secure two factor authentication, shared
          desktops or roaming users.
     a    Connectivity foot (optional)
          The unit can be enhanced with an additional serial port and
          wireless network connectivity or an anti-theft USB port.
     a    No moving parts, e.g. cooling fans
          The absence of moving parts means the devices are almost
          noiseless and fail-safe with minimal heat generation.
     a    Free evaluation
          www.igel.com/evaluation




                                     Optional connectivity for serial
                                     I/O and wireless networking or
                                     an anti-theft USB port.


     Feature Packs                                                      Colors
                                                                                                            PS/2 Keyboard
                                                                           white
                                                                                                            RJ45 Ethernet


            1                   4                   7                      dark blue

                                                                           black
                                                                                                            4 x USB 2.0

                                                                                                            DVI-I-Monitor

           Entry            Standard           Advanced                                                     Serial port
         UD3-130 LX         UD3-430 LX          UD3-730 LX
                                                                                                            Power
         UD3-130 ES         UD3-430 ES          UD3-730 ES
                                                                                                            Front:
                                                                                                            USB 2.0, Line-out, Mic-in
IGEL UD3 Specifications
System
Available Operating Systems            IGEL Linux (LX)
                                       Microsoft® Windows® Embedded Standard (ES)
Management                             IGEL Universal Management Suite included
Form Factor                            Standard
Processor                              VIA Nano 800 MHz
Chipset                                VIA VX855
Memory
RAM                                    512 MB (LX), 1 GB (ES)
Flash Memory                           1 GB (LX), 2 GB (ES)
Graphics
                                                                                                             21
Chipset                                VIA Chrome9
Video Memory                           64 – 256 MB shared memory
Ports                                  1x DVI-I (DVI-to-VGA adapter included)
Supported Resolutions                  1920 x 1200, Dualview
Network
Ethernet                               10/100/1000 Base-T
WLAN                                   Optional, via connectivity foot
Audio
Chipset                                AC97 compatible
Ports                                  Front: 1x line-out, 1x mic-in
Speakers                               1x internal
Peripheral interfaces
PS/2                                   1x keyboard
Serial                                 Optional, via connectivity foot
USB 2.0                                1x front, 4x back; optional: anti-theft USB (via connectivity foot)
Dimensions
Device (D x W x H), upright            227 x 82 x 231 mm
Packaging (D x W x H), horizontal      323 x 112 x 276 mm
Weight                                 1.44 kg
Environment
Cooling                                Fanless convection
Operating Temperature                  0° to 40° C (vertical)
                                       0° to 35° C (horizontal, with rubber feet)
Operating Humidity                     10% – 80%, non-condensing
Power
Input                                  Auto sensing 100~240 VAC / 50~60 Hz
Power Supply                           External
Power Consumption: Idle / Sleep Mode   9W / 1W
Options
VESA Mount                             For mounting on the back of a monitor
Rubber Feet                            For horizontal placement of the device
Connectivity foot                      Option 1: serial port and anti-theft USB port
                                       Option 2: serial port and 802.11b/g WLAN
Built-in smartcard reader              For secure smartcard-based authentication
Dualview Y-Cable                       For DVI-I to DVI-D + VGA. Connect two monitors
USB-to-Serial adapter                  For connecting peripherals that require a serial port
USB-to-Parallel adapter                For connecting printers that require a parallel port
     UD5 Series
     Profile
     A powerful and expandable hardware platform. Its high-speed processor and graphics can support demanding applications or
     many applications running simultaneously. It supports the broadest set of connectivity to peripherals. Optionally, you can add an
     integrated smartcard reader and a connectivity foot with a parallel port and wireless network connectivity or an anti-theft USB
     port.

     Features and Benefits
     a    Maximum performance
          Strong processor and graphics capability for applications
          like multi-media and video conferencing.
          Free PCIe slot
     a                                                                                                                         Orde
                                                                                                                      FREE
22        Customize the UD5 to your needs with the addition of inter-                                                    a             r
          nal peripherals such as fibre optic network cards.
     a    Dualview support                                                                                         IGEL
          Parallel use of two digital monitors with a DVI and a Dis-                                              Evalu Thin Clie
                                                                                                                       atio       nt
                                                                                                                     Toda n Unit
          play Port.
     a    Integrated smartcard reader (optional)
          Excellent for highly secure two factor authentication, sha-
                                                                                                                          y!
          red desktops or roaming users.
     a    Connectivity foot (optional)
          Expand your device with a parallel port and WLAN or an
          anti-theft USB port.
     a    No moving parts, e.g. cooling fans
          The absence of moving parts means the devices are almost
          noiseless and fail-safe with minimal heat generation.
     a    Free evaluation
          www.igel.com/evaluation




                               Optional connectivity for parallel
                               I/O and wireless networking or
                               an anti-theft USB port.



     Feature Packs                                                  Colors

                                                                        white                                   4 x USB 2.0




            1                  4                   7
                                                                                                                RJ45 Ethernet
                                                                        dark blue                               PS/2 keyboard
                                                                                                                PCIe Slot
                                                                        black                                   DVI-I / Display Port

           Entry           Standard            Advanced                                                         Stereo-out / Mic-in

         UD5-130 LX        UD5-430 LX          UD5-730 LX                                                       2 x Serial Ports
         UD5-130 ES        UD5-430 ES          UD5-730 ES                                                       Power
                                               UD5-730 W7                                                       Front:
                                                                                                                2 x USB 2.0
IGEL UD5 Specifications
System
Available Operating Systems            IGEL Linux (LX)
                                       Microsoft® Windows® Embedded Standard (ES)
                                       Microsoft® Windows® Embedded Standard 7 (W7)
Management                             IGEL Universal Management Suite included
Form Factor                            Standard
Processor                              VIA Nano 1,3 GHz
Chipset                                VIA VX900
PCI-slot                               1x (low profile)
Memory
RAM                                    1GB (LX), 1 GB (ES), 2 GB (W7)
Flash Memory                           1GB (LX), 2 GB (ES), 4 GB (W7)                                        23

Graphics
Chipset                                VIA ChromotionHD 2.0
Video Memory                           128 – 256 MB shared memory
Ports / Supported Resolutions          1x Display Port (LX: max. 2560x1600, ES,W7: max. 1920x1200)
                                       Dualview (max. 1920x1200)
Network
Ethernet                               10/100/1000 Base-T
WLAN                                   Optional, via connectivity foot
Audio
Chipset                                AC97 compatible
Ports                                  1x line-out, 1x mic-in
Speakers                               1x internal
Peripheral interfaces
PS/2                                   1x keyboard
Serial                                 2x
Parallel                               Optional, via connectivity foot or USB-to-Parallel adapter
USB 2.0                                2x front, 4x back; optional: anti-theft USB (via connectivity foot)
Dimensions
Device (D x W x H), upright            245 x 104 x 272 mm
Packaging (D x W x H), horizontal      296 x 366 x 126 mm
Weight                                 2.14 kg
Environment
Cooling                                Fanless convection
Operating Temperature                  0° to 40°C (vertical)
                                       0° to 35°C (horizontal, with rubber feet)
Operating Humidity                     10% – 80%, non-condensing
Power
Input                                  Auto sensing 100~240 VAC / 50~60 Hz
Power Supply                           External
Power Consumption: Idle / Sleep Mode   11W / 1 W
Options
Rubber Feet                            For horizontal placement of the device
Connectivity foot                      Option 1: parallel port and anti-theft USB port
                                       Option 2: parallel port and 802.11b/g WLAN
Built-in smartcard reader              For secure smartcard-based authentication
USB-to-Serial adapter                  For connecting peripherals that require a serial port
USB-to-Parallel adapter                For connecting printers that require a parallel port
Display Port to DVI adapter            For connecting a monitor that requries a DVI port
     UD9 Series
     Profile
     Integrated into a 21.5" widescreen, the UD9 series support a wide range of applications and provides numerous interfaces and
     integrated features such as touchscreen, WLAN and a smartcard reader.

     Features and Benefits
     a   Wide 21.5" LCD monitor (55 cm)                             a   Integrated WLAN module (optional)
         Increased user comfort and productivity                        Use of the latest wireless standard enables optimal
     a   Thin client integrated into a modern monitor                   connectivity even without wired network infrastructure
         Small footprint and attractive design                      a   Integrated smartcard reader (optional)
     a   Touchscreen display (optional)                                 Excellent for highly secure two-factor authentication, shared
         Use without keyboard and mouse,                                desktops or roaming users
24       e.g. as a kiosk or PoS                                     a   Free evaluation
                                                                        www.igel.com/evaluation




            Orde
         FREE
                   ra
     IGEL
     Evalu Thin Clie
          ation nt
        Toda Unit
             y!


                                                                                               Feature Pack




                                                                                                     7
                                                                                                 Advanced
                                                                                                 UD9-730 LX
                                                                                                 UD9-730 ES
                                                                                                 UD9-731 LX
                                                                                                 UD9-731 ES




                                                                                                         Parallel port
                                                                                                         Serial port
                                                                                                         Mic-in, Stereo-out, headset
                                                                                                         5 x USB 2.0
                                                                                                         RJ45 Ethernet
                                                                                                         VGA port
                                                                                                         Serial port
                                                                                                         2 x PS/2 keyboard / mouse
                                                                                                         Power



               Touchscreen         Display rotating by 90°    Smartcard reader          Connectivity options
IGEL UD9 Specifications
System
Available Operating Systems            IGEL Linux (LX)
                                       Microsoft® Windows® Embedded Standard (ES)
Management                             IGEL Universal Management Suite included
Form Factor                            Integrated
Processor                              Intel® Atom N270
Chipset                                Intel® 945 GSE
Memory
RAM                                    1 GB
Flash Memory                           2 GB
Graphics
                                                                                                  25
Chipset                                Intel® GMA 950
Video Memory                           32 – 128 MB shared memory
Ports                                  1x VGA-out
Supported Resolutions                  Dualview: 1920 x 1080
Network
Ethernet                               10/100/1000 Base-T
WLAN                                   Optional, 802.11 b/g/n
Audio
Chipset                                HD Audio compatible
Ports                                  1x line-out, 1x line-in, 1x mic-in
Speakers                               2x internal
Peripheral interfaces
PS/2                                   2x
Serial                                 2x
Parallel                               1x
USB 2.0                                5x
Dimensions
Device (DxWxH), upright                237 x 514 x 364 mm
Packaging (DxWxH), horizontal          650 x 335 x 465 mm
Weight                                 9.32 kg
Environment
Cooling                                Fanless convection
Operating Temperature                  0° to 40°C
Operating Humidity                     20% – 80%, non-condensing
Power
Input                                  Auto sensing 100~240 VAC / 50~60 Hz
Power Supply                           External
Power Consumption: Idle / Sleep Mode   38 W / 2 W
Options
Integrated smartcard reader            For secure smartcard-based authentication
Integrated WLAN module                 For environments with no physical network infrastructure
Touchscreen display                    For public facing or space-constraint environments
USB-to-Serial adapter                  For connecting peripherals that require a serial port
USB-to-Parallel adapter                For connecting printers that require a parallel port
     Certifications for IGEL Thin Clients
                   The UL / CUL mark of conformity is the most accepted proof that a product complies with the American and Cana-
                   dian safety requirements. This represents the most recognized symbol for product safety.

                   The FCC mark of conformity confirms that an electronic device has been tested by the Federal Communications
                   commission (USA) for compliance with admissible high frequencies. This mark is mandatory for electronic products
                   that are sold in the USA. This affects all devices that are equipped with a microprocessor. Frequencies that are not
                   shielded by means of an appropriate casing or other measures may cause faults in other equipment. There are two
                   categories of FCC mark:
                   • Class A: For equipment that will be used exclusively in an industrial and commercial environment.
                   • Class B: For equipment that will also be used in residential areas.
26

                   IGEL series UD2, UD3 and UD5 have been accredited the Energy Star 5.0 certificate by the Energy Protection Agen-
                   cy (EPA). Only the top 25% of the market fulfil the criteria, ensuring the energy consumption is in accordance with the
                   Energy Star 5.0 specifications. These specifications include: less than 15 Watt in idle mode and less than 2.7 Watt
                   in Standby/sleep mode and Wake on LAN functionality. Also, power management is included in IGEL firmware for
                   all operating systems.

                   IGEL thin clients with the TÜV/GS mark of conformity are checked with regard to the safety-related requirements
                   of the low-voltage guideline of RWTÜV. In addition, the GS mark of conformity certifies the high ergonomic require-
                   ments of all IGEL thin client products.

                   The “CE mark of conformity” stands for “Communauté Européenne” (European Community). IGEL Technology guar-
                   antees that the production of the IGEL thin clients complies with the “EMC” (electromagnetic compatibility) guide-
                   lines and that the low-voltage guideline applies to equipment safety. Within the framework of EMC testing, the CE
                   mark guarantees that our products do not generate any electromagnetic interference and are adequately protected
                   against external cross interference.

                   According to this EU regulation, the “Waste from Electrical and Electronic Equipment” (WEEE) directive, the manu-
                   facturers are responsible for the redemption and disposal of their old equipment. As one of the first manufacturers
                   IGEL offered immediate, cost-free (member states of the European Union only), and easy redemption service for thin
     DE 79295479
                   clients purchased after 8/15/2005. With this, IGEL complies with the EU law for the disposal of old electronic equip-
                   ment.

                   The RoHS directive (Restriction of the use of certain Hazardous Substances) requires companies to forgo the use
                   of heavy metals such as lead, mercury, cadmium, chromium and brominated flame retardants in the production of
                   electronic or electric equipment. Every IGEL thin client in the UD2, UD3, UD5 and UD9 series is being produced
                   according to the RoHS European Union directive.

                   The European Union Regulation REACH (Registration, Evaluation, Authorisation and restriction of Chemicals) shall
                   improve the protection of human health and the environment from the risks that can be posed by chemicals. IGEL
                   fulfils this regulation by informing customers and partners about materials on the Candidate List of Substances of
                   Very High Concern (SVHC) in our products in a concentration above 0.1% weight by weight (w/w).
Germany (HQ)
IGEL Technology GmbH
Hanna-Kunath-Str. 31
D-28199 Bremen | Germany
Tel    +49 (0) 421 52094-0
Fax    +49 (0) 421 52094 1499


United Kingdom
IGEL Technology Ltd
1210 Parkview
Arlington Business Park
Theale | Reading | Berkshire
RG7 4TY I United Kingdom
Tel    +44 (0) 118 340 3400
Fax    +44 (0) 118 340 3411


United States
IGEL Technology America, LLC
2106 Florence Avenue
Cincinnati | OH 45206 | USA
Tel    +1 954 739 9990
Fax +1 954 739 9991
info@igelamerica.com
Toll free (US only):
+1 877 GET IGEL


Singapore
IGEL Technology
Care of: C. Melchers GmbH & Co.
Singapore Branch
101 Thomson Road
# 24-01/05 United Square
Singapore 307591
Tel    +65 6259 9288
Fax    +65 6259 9111


Hong Kong
IGEL Technology
Care of: Melchers (H.K.) Ltd.
1210 Shun Tak Centre | West Tower
168-200 Connaught Road C.
Hong Kong | China
Tel    +852 2546 9069
Fax    +852 2559 6552


info@igel.com | www.igel.com
A 2-year thin client hardware warranty for end customers (after date of delivery) comes as stand-
ard. After an online registration this warranty will be extended for 3 years to a 5-year warranty
(IGEL UD2, UD3, UD5), or for 1 year to a 3-year warranty (IGEL UD9). The warranty upgrade does
not cover any additional hardware options.
IGEL is a registered trademark of IGEL Technology GmbH. All hardware and software names are
registered trademarks of the respective manufacturers. Errors and omissions excepted. Subject
to change without notice.
©10/2011 IGEL Technology       100-US-1-3
IGEL Universal Desktops – The Green
Alternative
For organizations looking to reduce their carbon footprint, electronic waste and energy bills, thin clients have strong credentials
when compared with PCs.

The prestigious Fraunhofer Institute in Germany found that, even when the additional server electricity and datacenter air condi-
tioning is factored in, thin clients can cut CO2 emissions by up to 77% compared with an average desktop PC when using 64 bit
Windows® Terminal Services (Citrix®) for server-based desktop hosting. These energy savings can offer a 6-year or less payback
on electrical energy costs alone (US Department of Energy commercial electricity costs per KWh 2009 in the NE United States).

In addition to reducing CO2 and energy, thin clients generate 66% less electrical waste. IGEL was one of the first thin client ven-
dors to ensure all our devices were WEEE and RoHS compliant. Every device bought in Europe can be recycled free of charge                                      27

at end of life upon customer request.



Comparison of power consumption between thin clients and PCs

Power consumption and potential savings with:               Thin Client: Access         Thin Client to           Thin Client to            PC (Fat Client)
                                                            to Host or Internet       access a Windows         access a Windows              with locally
                                                             (Cloud Services)         environment with         environment with          installed Windows
                                                                                       64 Bit Server OS         64 Bit Server OS          environment and
                                                                                       without cooling            with cooling          Terminal emulation
Power consumption1                                                 4.1 W                    6.2 W                    7.7 W                    33.4 W
x per day (24 h incl. soft-off):                                  98.4 W                   148.8 W                  184.8 W                  801.6 W
x per year (365 years)2 in kWh:                                  35.9 kW                   53.3 kW                  67.5 kW                  293.6 kW
Power consumption3 per year for
   · 100 workstations                                             $ 958                     $ 1,448                 $ 1,799                   $ 7,805
   · 1,000 workstations                                          $ 9,580                   $ 11,482                 $ 17,990                  $ 78.052
Amount of CO2 emissions prevented per year4                     with
   · 1,000 workstations                                         145 tons                   134 tons                 127 tons                      –
Percentage reduction in power, power cost
                                                                    88%                      81%                       77%                        –
and CO2emissions:

 1
     Average effective power over 24 hours including soft-off (source: Fraunhofer UMSICHT - Institute for Environmental, Safety and Energy Technology / IGEL
     Technology: Environmental Comparison of PC and Thin Client Desktop Equipment 2011, http://it.umsicht.fraunhofer.de/TC2011);
     power consumption given for thin clients applies to the model IGEL UD3 LX: 19.1 W (operation) and 1.9 W (sleep)
 2
     220 working days, plus 145 days at soft-off
 3
     Based on an electricity rate of $ 0.27/kWh
 4
     Production of one kWh of the German power mix releases 563 kg CO2 (source: The German Federal Environment Agency, March 2011)
 Conversion rate: €1 = $1.33 (October 05, 2011)

				
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