Integration Management Services

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					                                                         Integration Management Services
                                                         Leverage the expertise of the CDC Integration Services team to keep
                                                         technologies current and processes running efficiently

Integration Management Services provide                  Integration is a key success factor in keeping processes efficient.
continual evaluation and enhancement of your
integrated enterprise.
                                                         Continued review of your integrated enterprise is vital to continued
                                                         process improvement and preventing technology obsolescence.
•	 Keep integration a high priority by having
   scheduled reviews and workshops                       Integration Management Services is a CDC Software CRM Professional Services offering
•	 Continue to improve processes by                      focused on keeping integrated deployments efficient and up to date. This service will evaluate
   addressing current issues and making                  the effectiveness of deployed integrations and identify any problems or areas for extension. As
   further enhancements                                  part of this service offering, CDC Software experts will perform the following tasks to ensure your
                                                         enterprise is running optimally.
•	 Avoid inefficient continued use of obsolete
   and unsupported technologies
                                                         Integration Review
To learn more about how CDC Software’s CRM
                                                         •	 Review integration offsite to familiarize resources with deployment
Professional Services can help your business
suceed, call +1 770-351-9600.                            •	 Perform a thorough onsite integration and process overview with key members of your team
                                                         •	 Discuss technology advancements and software upgrades that impact the current integration

                                                         Data Quality Analysis
                                                         •	 Design and develop analysis tools to expose data quality issues
                                                         •	 Analyze data quality results and propose solutions to potential problems

                                                         Issue Resolution and Enhancement Design
                                                         •	 Determine current integration issues and potential resolutions
                                                         •	 Examine integration performance and identify areas for improvement
                                                         •	 Resolve current administrative and maintenance issues
                                                         •	 Discuss and design phased enhancements
                                                         •	 Mentor and educate resources on new technologies and technology migration methodologies




Learn More About CDC Software’s CRM Professional Services
To learn more about how CDC Software’s CRM Professional Services can help your business achieve focus and alignment, call +1 770-351-9600.

Copyright © CDC Software 2008. All rights reserved. The CDC Software logo and Pivotal CRM logo are registered trademarks and/or trademarks of CDC Software.

				
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Description: Integration Management Services is a CDC Software CRM Professional Services offering focused on keeping integrated deployments efficient and up to date. This service will evaluate the effectiveness of deployed integrations and identify any problems or areas for extension. As part of this service offering,