Training - Amazon Web Services by jianghongl


									Gwen Nicholson
39 Squanto Rd
Weymouth, MA 02191
(484) 680-4124


Extremely organized sales enthusiast with managerial and presentation skills, along with
a passion for challenges, looking to advance career with a dynamic company focused on
outstanding customer service.

Work Experience

Sales Manager/ Trainer
3/2008 – 12/2010 Wealth of Memories, Kinzers, PA
Innovative fundraising company, revolutionizing the way schools raise funds.
Responsible for creating concepts, developing marketing plan and materials, interviewing
and hiring, creating training materials and training, and motivating sales force.
Responsible for formatting submissions, designing layout and cover of books, ensuring
quality of finished products, and delivery of products. HR duties include contracting,
commission workups, payroll, ordering supplies, and getting marketing materials out to
account managers. Directly responsible for taking the company from one rep with one
account, to thirty-two reps in twelve states and hundreds of accounts.

Senior Loan Officer/Trainer
1/2004 - 3/2008 United Home Funding, Baltimore, MD
Senior Loan Officer with a mortgage brokerage, helping borrowers with purchasing and
refinancing their homes. Prospecting, calling on leads, finding appropriate lender and
program, working up proposals for their unique situations, pitching the deals, selling the
loans, and taking the customer from application to settlement. Taking applications,
getting documents from customers, ordering appraisals, preparing and sending out
disclosures, scheduling closings. Gathering referrals and ensuring satisfaction of all
borrowers. Developing relationships with Realtors. Responsible for training all new loan
officers and processors. Extensive phone work. Consistently one of the top two loan

Financial Services Advisor/Trainer
8/2002 - 1/2004 Pioneer Services, Spring Lake, NC
Consultative sales position working primarily with military service members.
Responsibilities include meeting with Commanding Officers and Senior Enlisted service
members, promoting Operation Financial Freedom, a basic course in personal finance.
Scheduling and presenting the financial education program to their troops, on a one-on-
one basis, and in front of large groups, and selling our life insurance/savings plan to all
service members. Responsible for managing an office of 12 employees. Hiring, training,
scheduling, and human resources.
Sales Representative
4/1999 - 8/2002 Rainsoft, Westerly, RI
Outside sales position involving the sale of water treatment systems to area businesses
and residential homes. Responsibilities include running leads and pre-set appointments to
present the products to business and homeowners, closing the sale, getting referrals, and
setting my own appointments through them. Won numerous quarterly awards based on
performance, and named Sales Rep of the year in 2000 and 2001.

5/1994- 4/1999 Captain Fishbones, Westerly, RI
Bar manager position at busy restaurant and bar. Responsible for interviewing and hiring
bar staff, training new employees, scheduling, ordering, and payroll. Meeting with
distributors to place orders, and negotiate pricing, including adding new products to
enhance the dining enjoyment. Ensuring the satisfaction of VIP customers, and a high
quality standard in all employees.

Financial Analyst
5/1994 - 4/1999 Primerica Financial, Westerly, RI
Multi-level marketing, independent contractor position involving cold-calling potential
clients and recruits, performing financial needs analysis for clients, selling life insurance,
and first mortgage loans for debt consolidation. Responsible for building a team of
financial analysts, and building a business. Presenting the opportunity to large groups of
potential recruits, and enrolling them in the business.

Casino Service
5/1994 - 4/1999 Foxwoods Resort Casino, Mashantucket, CT
I was a beverage server on the casino floor as well as the poker room and public bar
areas. I was in constant contact with the guests, and as such, learned to respond to several
different personalities and situations in a professional manner. I was responsible for
taking food and beverage orders, filling the orders, and serving the casino guests. I
worked with the Micros computer system when placing orders.

9/1991 - 5/1994 Henry VIII Nightclub, Springfield, MA
Bar manager and bartender in busy nightclub. Scheduling, ordering, payroll,
interviewing, hiring, and training.

US Air Force - Communications Computer Systems Operator
8/1987 - 2/1990 United States Air Force, Keesler AFB Biloxi, MS
Data processing, running weekly and monthly programs for the base, including bi-
monthly payroll, and printing checks and savings bonds. I had a Top Secret security
clearance, and worked in communications sending and receiving classified messages for
the base and commanders.

Education :
12/2007 PA Life and Annuities, and Accident and Health Licenses course.
Licenses acquired

5/1994 Primerica Financial Services University, Bridgewater, Massachusetts
Attended course for licensing certification to obtain Life and Accident and Health

11/1987 Communications Computer Systems Operator Certification, Biloxi, Mississippi
Some College Coursework Completed
Computer training course for U.S. Air Force.

6/1985 Norfolk County Agricultural H.S., Walpole, Massachusetts
High School or equivalent
High school education and diploma.

Skills :
Calyx Point Origination Software Micros Point of Sale Microsoft PowerPoint Microsoft
Word, Excel, Outlook The Loan Handler Origination Software Windows

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