Can You Trust Paper Shredder Ratings
Can You Trust Paper Shredder Ratings?
It has become more popular for web sites to offer places for customer feedback on
the products they either like or dislike after purchase. While this may discourage
sales of some products, it is better to have the customer ratings to weed out the
less than worthy products than to have a higher volume of unhappy customers and a
long line at the customer service desk! Complaints about customer service in
general have risen because of the tendency to hire people who have only been trained
to keep the dissatisfied at bay rather than providing quality service to aid the
customers and promote a more positive environment for all involved.
Ratings about paper shredders can be found on store sites, office supply sites,
manufacturer sites, blogs and more. The lower ratings on paper shredders seemed to
be primarily from the personal type shredders. For the most part, the complaints
seem to be that the shredders are listed to have a higher capacity input than they
are actually capable of. This is poor advertisement on the part of the company who
makes or sells the shredders and makes the consumer shy about buying future products
of the same brand.
Ratings from the public can be a valuable tool for the consumer. If you do decide
to voice your opinion to rate a paper shredder, please make it as detailed as
possible to help the person understand exactly why this product was not up to par.
It can also help the company that made the product see where the major flaws are so
that improvements can be made in the future to provide a better quality product.
Poor ratings include everything from paper jams, lower capacity input, to overheated
motors and waste receptacles that crack easily. A few complained about the power
switches, but only a few. The negative ratings did seem to focus more on the
regular household personal paper shredders, which are meant only for light use and
low volume shredding. While it is a good idea to check the ratings and feedback,
keep in mind that these small machines were meant for small volumes and short run
times. If you neglect to read the instructions and try to overload the capabilities
of the shredder or run it too long for the small motor to handle, there is certain
to be trouble. Is it really fair to blame the manufacturer and call in a warranty
complaint because of your own neglect? Unfortunately, there are people who will try
to blame the company instead of taking responsibility for their own actions. But
for the most part, checking the ratings of any home appliance, including the paper
shredders is a great idea. It is better to be forewarned than to be shocked and
disappointed after your purchase.
One complaint about personal, inexpensive shredders is that they break easier. They
tend to be made with plastic gears, which is why they are inexpensive. So it is more
important to treat them gently. Above all, remember that gears need lubrication to
continue to operate smoothly.
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