Problem Chain Analysis for Proposed Task Management System for
Simmons Vedder & Company
1. Simmons Vedder project managers spend more time in monitoring task issues than in
moving the project forward.
2. Managing several inter-dependent vendor relationships through to completions is extremely
3. Simmons Vedder project managers have no way of knowing if and when each individual
project task is completed.
Vendors learn of their tasks in the initial project meeting, but often do nothing to complete
their task until the last possible minute.
Project managers have to constantly call and bug the vendors to ensure their task gets
completed by the deadline.
Simmons Vedder has no automated project management system to keep in close contact with
the several vendors working on development projects.
Vendors are not held accountable for notifying Simmons Vedder when their task has been
Problems (Root Causes)
Problem 1: There is no project management system currently in place at Simmons Vedder.
Problem 2: Vendors are not required to do anything but complete their assigned task at their
Summary of Main Problems
Simmons Vedder is having trouble managing the vendors assigned to completing tasks for their
development projects. Vendors learn of their tasks at the initial project meetings, but are not
working on them until the last minute. It has become very hard for Simmons Vedder to get
vendors to work, and many phone calls are made in an attempt to coerce the vendors into getting
their jobs done. There is currently no automated project management system in place to assist in
controlling the vendor relationships.
1. Design and implement a web-based project management system for both Simmons Vedder
and the vendors to use.
2. The system should have email capabilities to alert vendors of deadlines that are approaching
or have already passed.
3. There should be no login procedure for vendors to access the new system. Vendors should
be able to click a link in an email that takes them directly where they need to be.
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4. Create the new project management system using .Net environment and SQL Server 2005.
5. The new system should be able to produce dynamic reports whenever they are needed.
1. Reminder messages will be e-mailed daily for all unfinished tasks as soon as the task
deadline has been reached.
2. Requests for reporting information will take no longer than 5 seconds to complete.
1. Vendor buy-in and use of system: Vendors will not go through the trouble to open another
program and login to something they are not familiar with using.
2. Keeping limited scope: Our team already notices that there are many opportunities for added
functionality with the new system. We must keep in mind that our client requests that our
basic functionality must work in order to be beneficial to his company.
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