Page
Food Assistance ................................................................... 1
Medical Assistance ............................................................ 19
Housing Assistance............................................................ 39
Financial and Legal Assistance ........................................ 45
Page
Texas Commodity Assistance Program (TEXCAP) ........ 3
Community Food and Nutrition Program (CFNP) ......... 5
School Lunch and Breakfast Programs ............................ 6
Summer Food Service Program (SFSP) ........................... 7
Special Milk Program (SMP) ............................................. 8
Food Stamp Program.......................................................... 9
Women, Infants, and Children Program (WIC)............ 15
1
2
Texas Commodity Assistance Program (TEXCAP)
Description
The purpose of TEXCAP is to supplement the diets of low-income Americans by
providing emergency food and nutrition assistance at no cost. Eligible participants
consume meals prepared with commodities and served on site or receive food packages
that contain commodities for home consumption.
Commodities are distributed to emergency feeding organizations such as food pantries,
soup kitchens, and housing authorities. These organizations supply the commodities to
participants through prepared meals that are served on-site and food packages that may
be used for home consumption.
A household may receive TEXCAP commodities once a month.
Eligibility
Eligibility is based on income and residential location. Individuals who reside within a
TEXCAP contractor's service area may be eligible to receive meals that include USDA-
donated commodities.
Eligibility is based on income and residential location. A household's gross income may
not exceed 185% of the federal poverty level, which is based on household size.
The following guidelines (effective through June 30, 2005) apply to individuals who
participate in one or more of the SNP-administered programs. Eligibility is based on the
total income and size (i.e. number of household members) of an individual's household.
Individuals qualify for free or reduced-price meals if their total household income is
equal to or less than the figures provided in the table below.
Household Reduced Price Meals Free Meals
Size (185%) (130%)
No. of
Household
Members Annual Month Week Annual Month Week
1 17,224 1,436 332 12,103 1,009 233
2 23,107 1,926 445 16,237 1,354 313
3 28,990 2,416 558 20,371 1,698 392
4 34,873 2,907 671 24,505 2,043 472
5 40,756 3,397 784 28,639 2,387 551
6 46,639 3,887 897 32,773 2,732 631
7 52,522 4,377 1,011 36,907 3,076 710
8 58,405 4,868 1,124 41,041 3,421 790
For Each
Additional
Person, Add +$5,883 +$491 +$114 +$4,134 +$345 +$80
Income guidelines at www.hhsc.state.tx.us/programs/snp/news/income_eligibility.html
3
Texas Commodity Assistance Program (TEXCAP)
If undergoing a crisis, a household with income exceeding the poverty level may be
eligible for emergency food assistance for a maximum of six months.
Households that qualify for food stamps may also receive benefits under TEXCAP if
they meet TEXCAP requirements as well.
Managing organization
The U.S. Department of Agriculture provides 100% of the funds required to administer
the TEXCAP on the state and local level. Texas Health and Human Services’ Special
Nutrition Programs administers the TEXCAP through contracts with public or private
nonprofit emergency feeding organizations such as food banks, food pantries, soup
kitchens, and housing authorities. Priority for contracts is given to food banks.
More information
Phone: 512-873-6326
Email: texcap@dhs.state.tx.us
Mail: Texas Health and Human Services Commission
Special Nutrition Programs (SNP)
MC 017-3
P.O. Box 15995
Austin, TX 78761
Physical Location: Texas Health and Human Services Commission
Special Nutrition Programs (SNP)
1601 Rutherford Lane, Building D
Austin, TX 78754
4
Community Food and Nutrition Program (CFNP)
Description
The goals of the Community Food and Nutrition Program are:
To coordinate private and public food assistance resources to better serve the food
and nutrition needs of low-income populations
To assist low-income communities to identify potential sponsors of child nutrition
programs in under-served or unserved areas
To develop innovative approaches at the State and Local level to meet the
nutrition needs of low-income individuals, including displaced workers, elderly
people, children, and the working poor and other low-income individuals
Eligibility criteria
In order to qualify for this benefit program, you must characterize your financial situation
as low income or very low income.
Managing organization
U.S. Department of Health and Human Services, Office of Community Services
More information
Web site: www.acf.hhs.gov/programs/ocs
For the application kits go to www.acf.hhs.gov/programs/ocs/kits1.htm
5
School Lunch and Breakfast Programs
Description
The goal of the National School Lunch (NSLP) and School Breakfast Programs (SBP) for
Public Schools is to safeguard the health and well being of school children by
establishing good eating habits through the availability of adequate food.
Organizations that may participate in these programs include:
public and nonprofit schools
residential child care institutions
boarding schools
juvenile correctional institutions
Eligibility criteria
In order to qualify for this benefit program, you must be a resident of the State of Texas
and a parent or primary caregiver responsible for a child(ren) who attends school (high
school or under).
Those who qualify must also have an annual household income before taxes that must
not exceed:
$23,107 if two people live in the household;
$28,990 if three people live in the household;
$34,873 if four people live in the household;
$40,756 if five people live in the household;
$46,639 if six people live in the household, or
$52,222 if seven people live in the household.
For larger households, add $3,180 for each additional person in the home.
Managing organization
In public Schools: Texas Department of Agriculture’s Food and Nutrition Division
In other organizations: Texas Health and Human Services Commission
More information
Phone: 1-888-839-5437
Email: nslp@hhsc.state.tx.us
You can also contact your child's school to find out what meals are served and how to
apply for free or reduced price school meals.
To find the school district for your child(ren), go to:
http://penick.tea.state.tx.us/SchoolDistrictLocator/Home/TEA.asp
6
Summer Food Service Program (SFSP)
Description
The Summer Food Service Program (SFSP)
provides free, nutritious meals to children who
might otherwise go hungry when the school year
has ended or is closed. The meals are usually
provided along with educational or recreational
activities.
Eligibility criteria
There are no eligibility requirements for children
eating at open feeding sites in geographic areas
where 50% or more of the local children are eligible
for free or reduced-price meals in the National School Lunch/School Breakfast Programs.
However, there are three additional types of sites that may be operated:
An Enrolled site where at least half of the enrolled children must be eligible for
free or reduced price school meals;
A Residential summer camp that offers regularly scheduled food services as part
of its organized programs for enrolled children; and
A nonresidential day camp that offers cultural or recreational programs for
enrolled children between meal services.
Managing organization
Texas Health and Human Services Commission, U. S. Department of Agriculture
More information
Web site: www.summerfood.org/
You can also contact your local school district to learn how to receive Texas SFSP
benefits.
7
Special Milk Program (SMP)
Description
The Special Milk Program (SMP) reimburses contractors for milk that they serve to
school and preschool aged children who do not otherwise participate in a Federal child
nutrition meal service program.
SMP clients include children who are enrolled in private nonprofit schools, child care
facilities, or summer camps.
Eligibility criteria
Eligibility for Free Milk is based on 185% of the Federal poverty guidelines. The
contracting agency is responsible for determining the eligibility of the children.
Managing organization
Texas Health and Human Services Commission
More information
Email sfsp@hhsc.state.tx.us
Web site: www.hhsc.state.tx.us/
8
Food Stamp Program
Description
The Food Stamp program is a federally funded program that helps low-income families
buy nutritious food from local food stores. Food stamp assistance is available to
qualifying families, elderly people, and single adults. Applicants must reside in Texas,
and must apply in the county in which they reside.
Eligibility criteria
Residence
Applicants must reside in Texas. Additionally, they must apply in the county in which
they reside.
Citizenship
Applicants must be one of the following:
a U.S. Citizen,
a Non-citizen who meets the definition as a qualifying immigrant and meets the
alien eligibility requirements outlined below:
o A refugee admitted under Section 207 of INA,
o A victim of severe trafficking admitted under Section 101(a)(15)(T) of
INA,
o An asylee admitted under Section 208 of INA,
o An alien whose deportation is being withheld under Section 243(h) or
241(b)(3) of INA,
o An Amerasian,
o A Cuban/Haitian entrant admitted under Section 212(d)(5),
NOTE: The category of aliens listed above meet the alien eligibility
requirement
for 7 years from their date of entry into the U.S.,
if the alien is under age 18 (regardless of the date he entered the
U.S.),
if the alien meets the definition of disabled (regardless of the date
he entered the U.S.),
if the aliens has resided in the U.S. for five years as a qualifying
immigrant, or
if the alien was age 65 or older on August 22, 1996.
o A parolee admitted under Section 212(d)(5) of INA,
o A conditional entrant admitted under Section 203(a)(7) of INA,
NOTE: The category of aliens listed above meets the alien eligibility
requirement if the alien
lawfully resided as a qualifying immigrant in the U.S. for five
years,
meets the definition of disabled (regardless of the date he entered
the U.S.),
is currently under age 18 (regardless of the date he entered the
U.S.),
9
Food Stamp Program
is the spouse, unmarried surviving spouse, or minor unmarried
dependent child of an honorably discharged veteran or active duty
military personnel.
o An alien legally admitted for permanent residence who:
has resided in the U.S. as a qualifying immigrant for five years,
meets the definition of disabled (regardless of the date he entered
the U.S.),
is under age 18 (regardless of the age he entered the U.S.),
in the U.S. and was age 65 on or before August 22, 1996,
can claim 40 "qualifying quarters of Social Security earnings",
is an honorably discharged veteran,
is active duty military personnel, or
is the spouse, unremarried surviving spouse, or minor unmarried
dependent child of an honorably discharged veteran or active duty
military personnel
o An alien who is a battered woman or child is eligible if they are the spouse
or minor unmarried dependent of a veteran or active duty military
personnel, filed a petition with BCIS, and no longer live with the abuser,
o A Native American born in Canada or Mexico who is entitled by treaty to
reside in the U.S.,
Employment Services
All unemployed able-bodied persons age 16 through 59 must register for employment
services before initial certification and participate after certification. A person is exempt
from registration for employment services if the person is:
under age 16 or age 60 and older,
a regular participant or outpatient in a drug addiction or alcoholic treatment
program,
responsible for the care of a dependent child under age 6 or a person with a
disability,
physically or mentally unfit for employment,
a student enrolled in school, including an institution of higher education, or a
person participating in a training program. (Note: some students must meet
special student eligibility criteria),
already registered for employment services under the Temporary Assistance for
Needy Families (TANF) program,
receiving unemployment compensation benefits or has applied for benefits,
three to nine months pregnant, or
employed or self-employed.
10
Food Stamp Program
Work Requirement
An individual age 18 through age 50 who is not working or participating in a specified
work program, an average of 20 hours per week, is limited to an initial three months of
eligibility in a 36 month period unless he is exempt for one of the following reasons:
exempt from employment services requirements,
physically or mentally unfit to work 20 hours per week,
member of a food stamp household that includes a child, living in the home, who
is under age 18,
pregnant,
lives in a county with an unemployment rate over 10 percent, or
lives in an ABAWD exemption county.
An individual who lost eligibility due to this policy may regain eligibility by becoming
exempt from or meeting the work requirement. If an individual regains eligibility by
meeting the work requirement and subsequently stops meeting the work requirement, the
individual can qualify for one additional three consecutive months period of food stamp
benefits, if he is otherwise eligible.
Resources
DHS excludes resources of households in which everyone receives TANF cash
assistance, TANF-non cash services or SSI. DHS determines if a household is authorized
to receive TANF Non-Cash (TANF-NC) Services using the criteria below:
the household must have $5,000 or less in countable liquid resources combined
with excess vehicle value.
exempt up to $15,000 of the fair market value (FMV) for the highest valued
countable vehicle. Count the excess over $15,000 FMV toward the combined
resource limit.
exempt up to $4,650 FMV for all other countable vehicles. Count the excess over
$4,650 FMV toward the combined resource limit.
Households authorized to receive TANF-NC must also have gross income less than or
equal to 165% FPIL for its size in order to be categorically eligible for food stamps. Once
the household meets both the initial resource and income test, their remaining resources
are exempt and they are exempt from the gross/net income limits.
If the household fails to meet either the resource or income criteria, then the household is
not eligible for food stamps.
Transfer of resources by households for the purpose of qualifying for the program is
prohibited.
11
Food Stamp Program
Income
All households, except for those containing at least one member who is age 60 or older or
has a disability must meet a gross income test in order to be eligible for food stamps. A
household's gross monthly income, minus allowable income exclusions, cannot exceed
the gross income limit for that size household to be eligible for the program. If the
household's total gross income exceeds its gross income limit, the household is ineligible.
In addition, all households must pass a net income test. The household is ineligible if its
net income (gross income minus allowable deductions for household expenses) is more
than the net income limit for that size household.
Categorically eligible households in which all members are approved for TANF or SSI
are not subject to the resource or gross/net income limits. Households that meet the
TANF-NC resource criteria and have gross income less than 165% FPIL for its’ size are
also considered categorically eligible. These households are not subject to the gross or net
income limits.
There are special provisions for destitute farm workers because their income is so
sporadic.
The maximum gross income limits, adjusted annually to reflect current poverty
guidelines, are based on the number of persons in the household as follows:
Net
Gross Monthly Income Monthly
Household Size Limit Income
1 $1,009 $776
2 $1,354 $1,041
3 $1,698 $1,306
4 $2,043 $1,571
5 $2,387 $1,836
6 $2,732 $2,101
7 $3,076 $2,366
8 $3,421 $2,631
9 $3,421 $2,896
10 $4,111 $3,161
Each Additional Member +345 +265
Effective Oct. 1, 2004 to Sept. 30, 2005.
12
Food Stamp Program
Social Security
A household participating or applying for participation in the food stamp program must
provide a Social Security Number, or apply for one, for each household member who
does not have one.
Applicants who are not eligible because of immigration status (see "Citizenship") do not
have to provide a Social Security number or apply for one.
Basis of Issuance
The maximum monthly food stamp allotment depends on the number of persons in the
household as follows:
Household Size Allotment
1 $149
2 $274
3 $393
4 $499
5 $592
6 $711
7 $786
8 $898
9 $1,010
10 $1,122
Each Additional Member +122
Effective Oct. 1, 2004 to Sept. 30, 2005.
The amount of food stamp benefits the household receives is determined by household
size and the amount of the income available after all allowable deductions are made from
their gross income.
Categorically eligible one- and two-parent households are eligible for a minimum $10
allotment.
By law, the monthly food stamp allotments are revised annually effective October 1, to
reflect changes in the cost of food. The amount of benefits for the first month of
certification is based on the date of application. Benefits of less than $10 are not issued
for the month of application.
13
Food Stamp Program
Food Stamp Benefit Estimator
www.hhsc.state.tx.us/programs/FoodStamps/estimator/
Managing organization
Texas Health and Human Services Commission
More information
Phone: 1-800-448-3927
Frequently asked questions at:
Web site: www.dhs.state.tx.us/programs/TexasWorks/FoodStampFAQ.html
14
Women, Infants, and Children Program (WIC)
Description
WIC is a nutrition program that helps pregnant women, new mothers, and young children
eat well, learn about nutrition, and stay healthy. Nutrition education and counseling,
nutritious foods, and help accessing health care are provided to low-income women,
infants, and children through the Special Supplemental Nutrition Program, popularly
known as WIC.
WIC services are provided by:
The Department of State Health Services runs the Texas WIC program and
provides funds to agencies across the state who run local WIC offices. All
kinds of agencies offer WIC services such as local health departments, county
and city agencies, migrant health centers, community action agencies, and
hospitals.
Many local offices are open in the evenings and on Saturdays so that clients
do not have to miss work.
There are over 300 full-time, permanent WIC offices and more than 200 other
part-time satellite sites, so finding a WIC clinic close to you shouldn't be a
problem.
Who is eligible and who can apply?
Pregnant women
Women who are breastfeeding a baby under 1 year of age
Women who have had a baby in the past six months
Parents, step-parents, guardians, and foster parents of infants and children
under the age of 5 can apply for their children
If you have a job or if you have private health insurance, you can still apply for WIC.
You do not have to be married to apply for WIC.
Fathers of children under the age of 5 are encouraged to enroll their children in the
WIC program. Just like any other parent or guardian, fathers can bring their children
to appointments, attend nutrition classes, and receive and redeem benefits for their
children. Active participation by fathers is a great help in keeping WIC children
healthy.
Clients receive individual nutrition counseling and nutrition classes. Many clinics
offer classes especially for children. Men who have family members participating in
the program are welcome to attend nutrition classes.
Some of the topics clients can learn about:
Eating healthfully during pregnancy for mom and baby
Infant and child nutrition — healthy foods for happy children, picky eaters,
watching your child’s weight, and lots more
How to get the most out of their food dollars
Valuable parenting skills
15
Women, Infants, and Children Program (WIC)
Stages of child development
The importance of childhood immunizations
Tips for pregnant teens
Common infant problems, such as colic, constipation, and crying
Breastfeeding Support
Clients receive encouragement and instruction in breastfeeding. In many cases,
breastfeeding women are provided breast pumps free of charge. WIC helps clients
learn why breastfeeding is the best start for their baby, how to breastfeed while still
working, Dad’s role in supporting breastfeeding, tips for teens who breastfeed, how to
pump and store breast milk, and much more.
Nutritious Foods
WIC provides benefits each month which are taken to grocery stores and used to buy
nutritious foods. WIC foods include iron-fortified infant formula and infant cereal,
iron-fortified adult cereal, vitamin C–rich fruit and vegetable juice, milk, eggs,
cheese, beans, and peanut butter. Different food packages are issued to different
clients. For example, mothers who are totally breastfeeding their babies without
formula are issued tuna and carrots in addition to other foods.
Eligibility criteria
Meet the income guidelines. Households with incomes at or below 185 percent of
the federal poverty income level are eligible. WIC determines income based on
gross income. WIC counts all of the members of a household, related or unrelated.
WIC counts an unborn baby as a household member.
Be at nutritional risk. WIC clients receive an initial health and diet screening at a
WIC clinic to determine nutritional risk. WIC uses two main categories of
nutritional risk: (1) medically-based risks such as a history of poor pregnancy
outcome, underweight status, or iron-deficiency anemia, and (2) diet-based risks
such as poor eating habits that can lead to poor nutritional and health status.
Clients will be counseled at WIC about these risks and the outcome influenced by
nutrition education and nutritious foods provided by WIC.
Live in Texas. WIC clients usually receive services in the county where they live.
U.S. citizenship is not a requirement for eligibility.
Clients must apply in person except in certain limited cases.
16
Women, Infants, and Children Program (WIC)
How to Become a WIC Client:
Are you a pregnant woman, breastfeeding a baby less than one year of age, a
postpartum woman (one who had a baby within the last six months), or have an
infant or a child who is less than 5 years old? If yes, call 1-800-WIC-FORU
(1-800-942-3678) Monday through Friday, 8 a.m. to 5 p.m. to obtain the
telephone number and address of a WIC clinic that is close to where you live.
Call or go by the clinic to make an appointment for a pregnant woman,
breastfeeding woman, postpartum woman, infant, or child less than 5 years of age.
At the time of your appointment, bring documentation of your household's source
of income or wages. This applies to all members of the household. Some
examples of documentation include a paycheck stub, a current tax return, a letter
from an employer, a Social Security check, a child-support check, or self-
employed accounting records. Applicants and certain family members who
receive Medicaid, Temporary Assistance to Needy Families, or Food Stamps
automatically meet income eligibility by bringing acceptable proof of their
participation in one of these programs—they do not have to bring other income
documents.
At the time of your appointment, bring documentation of where you live with
your current physical address, such as a utility or credit-card bill, rent receipt, or
business letter.
At the time of your appointment, bring one document of identification for each
person applying for WIC benefits and the adult responsible for the benefits.
Examples of acceptable identification documents are a birth certificate, a driver's
license, an immunization card, an employee or school identification card with
picture, a Social Security card, or hospital records.
During the appointment the applicant will undergo a simple health screen
including height and weight measurement, a finger stick to screen for low iron, a
medical and health history and a diet recall and history to determine nutritional
risk.
At the end of his or her appointment, an applicant will receive counseling and
referral to appropriate health and human services, if applicable. WIC Program
eligibility will also be determined. Food benefits will be provided to those
eligible.
If you have any questions about the above information, lack some item above, or
have a special situation, call or go by the clinic before your appointment so the
staff may assist you with your situation. Not bringing in all the documentation at
the time of your appointment may delay eligibility determination and benefits. A
complete screen must be done before eligibility can be determined.
Managing organization
Texas Department of State Health Services
17
Women, Infants, and Children Program (WIC)
Referrals
WIC refers clients to a variety of health and social services agencies and programs. WIC
staff can help clients find these services. Some examples are:
Medicaid
Food Stamps
Temporary Assistance to Needy Families (TANF)
Child health insurance
Family planning
Migrant health services
Prenatal care
Texas Health Steps (EPSDT)
Medical and dental services
Early Childhood Intervention (ECI)
The School Lunch / Breakfast Summer Lunch Program
Food Pantries
Literacy Services
Job Banks
Housing Services
Parenting Classes
Drug and alcohol abuse programs
Child care
Child support enforcement
Immunizations
Many Texas WIC clinics provide immunizations free of charge to WIC clients. Those
clinics that do not provide immunizations will check immunization records and make
referrals to clinics where shots are given.
Managing organization
Texas Department of State Health Services
More information
Phone: 1-800-942-3678 (call this number to apply for program benefits)
Email: wicgeneral@dshs.state.tx.us
Web site: www.dshs.state.tx.us/wichd/default.shtm
Health Service Region 7 (Temple)
2408 South 37th Street,
Temple, TX 76504
Phone: 254-778-6744
Fax: 254-778-4066
Web site: www.r07.tdh.state.tx.us/templet.htm
18
Page
Children’s Health Insurance Program (CHIP) ............. 21
Children’s Medicaid ........................................................ 23
Medicaid for the Homeless ............................................... 24
Medically Needy Program ................................................ 25
Medical Transportation Program (MTP)....................... 26
Women, Infants, and Children Program (WIC)............ 27
Texas Health Steps (THSteps) Dental ............................. 31
Public Health Dental ......................................................... 32
Children with Special Health Care Needs (CSHCN) .... 33
19
20
Children’s Health Insurance Program (CHIP)
Description
The Texcare Children's Health Insurance Program (CHIP) is designed for families who
earn too much money to qualify for Medicaid health care, yet cannot afford to buy private
insurance. Families pay monthly premiums and cost-sharing for doctor visits, prescription
drugs, and emergency care.
Eligibility
To qualify, a child must:
Be a Texas resident.
Be a U.S. citizen or legal permanent resident. The citizenship or immigration
status of the parents does not affect a child's eligibility and is not reported on the
application form.
Be under age 19.
Not be enrolled in other health insurance.
Live in a family that meets CHIP income requirements. The chart below provides
estimated eligibility guidelines.
Estimated Eligibility Income Guidelines
Family Income
Family
Size Monthly Yearly
1 up to: $1,595 up to:$19,140
2 up to:$2,139 up to:$25,668
3 up to:$2,682 up to:$32,184
4 up to:$3,225 up to:$38,700
5 up to:$3,769 up to:$45,228
6 up to:$4,312 up to:$51,744
7 up to:$4,855 up to:$58,260
8 up to:$5,399 up to:$64,788
*Updated 4/01/2005
Enrollment Waiting Period
CHIP coverage will continue to begin on the first day of a month and cover a full month
(i.e., there will be no partial-month coverage). A child's enrollment waiting period would
be determined by the date on which the child is determined eligible for CHIP.
If the child is found eligible for CHIP on or before the 15th day of a month, then a
three-month (90-day) waiting period begins on the first day of the month in which
eligibility was determined.
If the child is found eligible on or after the 16th day of a month, then the three-
month period begins on the first day of the next month.
21
Children’s Health Insurance Program (CHIP)
Exceptions to Waiting Period
All children would be subject to the waiting period except for children:
Who lost insurance coverage because:
o their parent's employment was terminated due to a layoff, reduction-in-
force, or the closure of a business;
o their insurance benefits under the Consolidated Omnibus Budget
Reconciliation Act of 1985 (COBRA) were terminated;
o the marital status of a child's parent changed.
No longer covered by insurance provided by the Texas Employees Retirement
System (ERS) or CHIP in another state.
Whose previous health insurance coverage cost more than 10 percent of the
family's gross income.
Decertified from the Medicaid Program and determined eligible for CHIP by
Department of Human Services eligibility workers.
Added to currently enrolled accounts, including newborns.
Disenrolled for failure to renew, but who successfully complete their renewal by
the deadline for processing renewals in the month after their 6th month of
coverage.
Children disenrolled for failure to pay premiums, but who successfully complete
the reinstatement criteria. The reinstatement process includes a 3-month penalty
period when the family cannot receive coverage, but the rules would ensure that
the family would not be subject to an additional 3-month waiting period.
Managing organization
Texas Health and Human Services Commission
More information
To ask questions about CHIP or to apply over the phone: 1-800-647-6558
Operators work between 9 a.m. and 9 p.m. M-F and until 3 p.m. on Saturdays, except
federal holidays.
Web site: www.texcarepartnership.com/CHIP-About-TexCarePartnership.htm
To enter Web site with language options of English and Spanish:
www.texcarepartnership.com
To see if you might be eligible for programs provided by HHSC, including children's
Medicaid, cash assistance, and food stamps, visit the State of Texas Assistance and
Referral System (STARS) at
www.txstars.net/servlet/HSGServlet?page=Home
22
Children’s Medicaid
Description
Medicaid is the State and Federal cooperative venture that provides medical coverage to
eligible needy persons. Medicaid health insurance is provided at no cost to qualifying
children.
Your children may be covered by the Children’s Health Insurance Program (CHIP) if
your income or assets increase and they are no longer eligible for Medicaid.
Eligibility
To qualify, a child must:
Be a Texas Resident.
Be a U.S. citizen or a certain category of legal resident. This requirement may not
apply to medical emergencies.
Be under age 19.
Live in a family with assets below established levels. This does not include the
family's home, personal property, or primary vehicle.
Either live in a family able to meet Medicaid income requirements, live alone, or
live with someone else.
Applying for Medicaid for your children just got easier. On Jan. 1, 2002, several changes
took place, including:
The application form is the same as the CHIP application.
You don't have to go to a HHSC office for an interview.
Your children are eligible for six months of coverage even if your income or
assets increase.
Parents new to Medicaid must attend an orientation to learn how to use Medicaid
properly and all children must receive check-ups and immunizations as described by the
Texas Health Steps program.
Managing organization
Texas Health and Human Services Commission
More information
Texas Medicaid hotline: 1-800-252-8263
TDD: 512-424-6597
Email: medicaid@hhsc.state.tx.us
Web site: www.hhsc.state.tx.us/medicaid/med_info.html
www.hhsc.state.tx.us/programs/childrens_medicaid/index.html
23
Medicaid for the Homeless
Information from U. S. Department of Health and Human Services, Centers for Medicaid
and Medicare Services at www.cms.hhs.gov/medicaid/homeless/default.asp
Homelessness is a significant and growing problem in the United States. A recent study
estimates that over 700,000 people are homeless on any given night and up to 2 million
people experience homelessness during a year. Through nearly two decades of work with
families and individuals who are homeless, we have learned that effective services are
available and that persons who are homeless will use those services. Nearly every one of
these services can be supported by traditional mainstream insurance, entitlement, and
assistance programs funded by Federal agencies.
Tools and Resources:
First Step – An online tool for case managers and outreach workers assisting individuals
who are homeless with accessing Federal mainstream benefit programs. Useful
information is provided on each benefit program to make enrolling individuals into these
programs a more efficient process
Online Report: Improving Medicaid Access for People Experiencing Chronic Homelessness: State Examples-
A technical assistance report for states designed to highlight several initiatives
that increase Medicaid access for people who are chronically homeless. (PDF
2.6MB) www.cms.hhs.gov/medicaid/homeless/homeless32904.pdf
Table of contents: Page
Introduction .......................................................................................... 1
Background .......................................................................................... 1
Terminology......................................................................................... 1
Characteristics People Experiencing Chronic Homelessness ............. 2
The Role of Mainstream Services ........................................................ 2
Barriers to Medicaid Coverage ........................................................... .4
Promising Practices to Increase Medicaid Access .............................. 6
Waivers to Expand Eligibility.............................................................. 6
Eligibility Practices Related to Discharge Planning .......................... 10
Simplified Eligibility Determination ................................................. 13
Conclusion ......................................................................................... 15
Sources ............................................................................................... 16
24
Medically Needy Program
Description
Provides health care for those who are ineligible for cash assistance because their income
exceeds the TANF and other medical program limits, but who do not have enough
income to meet their medical needs. Target populations include youth, pregnant women,
and low-income families and individuals.
Eligibility
Income: 133% of the TANF payment standard
Citizenship: U.S. citizens and certain qualified aliens
Qualifying Conditions: DHS eligibility staff determines eligibility or potential
eligibility. Applicants with income above the Medically Needy income limits
must "spend down" their excess income to become eligible. These applicants must
submit all medical bills to a clearinghouse for processing to determine if and
when spend down is met. Eligibility criteria are similar to those for TANF and
include residence, citizenship, age, relationship, third party liability declaration,
resources, and income. There is no maximum income limit because of the spend
down provision, which allows applicants to become Medicaid-eligible by proving
they have medical expenses that equal or exceed the difference between their
income and the Medically Needy income limit.
How to apply
Contact local DHS office to apply. Information about the locations of DHS offices can be
found at www.txstars.net.
Download applications at www.dhs.state.tx.us/Forms/Form1010.html
Managing organization
Texas Health and Human Services Commission
More information
Health and Human Services Commission
701 W. 51st Street
Austin, TX 78751
Phone: 512-438-4798
Web site: www.dhs.state.tx.us/programs/
25
Medical Transportation Program (MTP)
Description
The purpose of the Medical Transportation Program (MTP) is to provide categorically
eligible Medicaid and Children with Special Health Care Needs (CSHCN) recipients with
the most cost-effective means of transportation to health program allowable medical and
dental care services within reasonable proximity of their residence.
Recipients younger than 21 may qualify for money in advance for their travel. They may
also qualify for meals and lodging when they, or their adult responsible for them, must
remain overnight at a medical facility. CSHCN clients over the age of 21 diagnosed with
cystic fibrosis may also qualify for these services.
The Transportation for Indigent Cancer Patients (TICP) program is a subset of MTP. Its
purpose is to provide transportation services to financially eligible recipients who are not
Medicaid or CSHCN recipients and are diagnosed with cancer or cancer-related illness.
Eligibility
Must be at or below the 100% of FPL for TICP eligibility. Not applicable to
categorically eligible Medicaid recipients Not applicable to CSHCN recipients
Texas resident
Must have no other means of transportation including local or community
resources. Auxiliary services require a medically necessary overnight stay. Client
financial services available upon request. CSCHN clients 21 and older diagnosed
with cystic fibrosis may also qualify for auxiliary and client financial services.
Must be at or below 100% and diagnosed with cancer or cancer-related illness for
TICP eligibility.
No age limit for NEMT services. Under the age of 21, except for CSHCN clients
diagnosed with cystic fibrosis, for client financial services and auxiliary services.
How to Apply
Call MTP toll-free at 1-877-MEDTRIP (1-877-633-8747) during normal business hours
at least two working days in advance of the trip. If the trip requires extended travel
beyond the neighboring county, please call at least five working days in advance.
Managing organization
Texas Department of Transportation
More information
Texas Department of Transportation
125 East 11th Street
Austin, TX 78701
Phone: 877-633-8747; 512-416-2860
Fax: 512-416-2838
Web site: www.dot.state.tx.us/PTN/mtp/mtphome.htm
26
Women, Infants, and Children Program (WIC)
Description
WIC is a nutrition program that helps pregnant women, new mothers, and young children
eat well, learn about nutrition, and stay healthy. Nutrition education and counseling,
nutritious foods, and help accessing health care are provided to low-income women,
infants, and children through the Special Supplemental Nutrition Program, popularly
known as WIC.
WIC services are provided by:
The Department of State Health Services runs the Texas WIC program and
provides funds to agencies across the state who run local WIC offices. All
kinds of agencies offer WIC services such as local health departments, county
and city agencies, migrant health centers, community action agencies, and
hospitals.
Many local offices are open in the evenings and on Saturdays so that clients
do not have to miss work.
There are over 300 full-time, permanent WIC offices and more than 200 other
part-time satellite sites, so finding a WIC clinic close to you shouldn't be a
problem.
Who is eligible and who can apply?
Pregnant women
Women who are breastfeeding a baby under 1 year of age
Women who have had a baby in the past six months
Parents, step-parents, guardians, and foster parents of infants and children
under the age of 5 can apply for their children
If you have a job or if you have private health insurance, you can still apply for WIC.
You do not have to be married to apply for WIC.
Fathers of children under the age of 5 are encouraged to enroll their children in the
WIC program. Just like any other parent or guardian, fathers can bring their children
to appointments, attend nutrition classes, and receive and redeem benefits for their
children. Active participation by fathers is a great help in keeping WIC children
healthy.
Clients receive individual nutrition counseling and nutrition classes. Many clinics
offer classes especially for children. Men who have family members participating in
the program are welcome to attend nutrition classes.
Some of the topics clients can learn about:
Eating healthfully during pregnancy for mom and baby
Infant and child nutrition — healthy foods for happy children, picky eaters,
watching your child’s weight, and lots more
How to get the most out of their food dollars
Valuable parenting skills
27
Women, Infants, and Children Program (WIC)
Stages of child development
The importance of childhood immunizations
Tips for pregnant teens
Common infant problems, such as colic, constipation, and crying
Breastfeeding Support
Clients receive encouragement and instruction in breastfeeding. In many cases,
breastfeeding women are provided breast pumps free of charge. WIC helps clients
learn why breastfeeding is the best start for their baby, how to breastfeed while still
working, Dad’s role in supporting breastfeeding, tips for teens who breastfeed, how to
pump and store breast milk, and much more.
Nutritious Foods
WIC provides benefits each month which are taken to grocery stores and used to buy
nutritious foods. WIC foods include iron-fortified infant formula and infant cereal,
iron-fortified adult cereal, vitamin C–rich fruit and vegetable juice, milk, eggs,
cheese, beans, and peanut butter. Different food packages are issued to different
clients. For example, mothers who are totally breastfeeding their babies without
formula are issued tuna and carrots in addition to other foods.
Eligibility criteria
Meet the income guidelines. Households with incomes at or below 185 percent of
the federal poverty income level are eligible. WIC determines income based on
gross income. WIC counts all of the members of a household, related or unrelated.
WIC counts an unborn baby as a household member.
Be at nutritional risk. WIC clients receive an initial health and diet screening at a
WIC clinic to determine nutritional risk. WIC uses two main categories of
nutritional risk: (1) medically-based risks such as a history of poor pregnancy
outcome, underweight status, or iron-deficiency anemia, and (2) diet-based risks
such as poor eating habits that can lead to poor nutritional and health status.
Clients will be counseled at WIC about these risks and the outcome influenced by
nutrition education and nutritious foods provided by WIC.
Live in Texas. WIC clients usually receive services in the county where they live.
U.S. citizenship is not a requirement for eligibility.
Clients must apply in person except in certain limited cases.
28
Women, Infants, and Children Program (WIC)
How to Become a WIC Client:
Are you a pregnant woman, breastfeeding a baby less than one year of age, a
postpartum woman (one who had a baby within the last six months), or have an
infant or a child who is less than 5 years old? If yes, call 1-800-WIC-FORU
(1-800-942-3678) Monday through Friday, 8 a.m. to 5 p.m. to obtain the
telephone number and address of a WIC clinic that is close to where you live.
Call or go by the clinic to make an appointment for a pregnant woman,
breastfeeding woman, postpartum woman, infant, or child less than 5 years of age.
At the time of your appointment, bring documentation of your household's source
of income or wages. This applies to all members of the household. Some
examples of documentation include a paycheck stub, a current tax return, a letter
from an employer, a Social Security check, a child-support check, or self-
employed accounting records. Applicants and certain family members who
receive Medicaid, Temporary Assistance to Needy Families, or Food Stamps
automatically meet income eligibility by bringing acceptable proof of their
participation in one of these programs—they do not have to bring other income
documents.
At the time of your appointment, bring documentation of where you live with
your current physical address, such as a utility or credit-card bill, rent receipt, or
business letter.
At the time of your appointment, bring one document of identification for each
person applying for WIC benefits and the adult responsible for the benefits.
Examples of acceptable identification documents are a birth certificate, a driver's
license, an immunization card, an employee or school identification card with
picture, a Social Security card, or hospital records.
During the appointment the applicant will undergo a simple health screen
including height and weight measurement, a finger stick to screen for low iron,
a medical and health history and a diet recall and history to determine nutritional
risk.
At the end of his or her appointment, an applicant will receive counseling and
referral to appropriate health and human services, if applicable. WIC Program
eligibility will also be determined. Food benefits will be provided to those
eligible.
If you have any questions about the above information, lack some item above, or
have a special situation, call or go by the clinic before your appointment so the
staff may assist you with your situation. Not bringing in all the documentation at
the time of your appointment may delay eligibility determination and benefits.
A complete screen must be done before eligibility can be determined.
Managing organization
Texas Department of State Health Services
29
Women, Infants, and Children Program (WIC)
Referrals
WIC refers clients to a variety of health and social services agencies and programs. WIC
staff can help clients find these services. Some examples are:
Medicaid
Food Stamps
Temporary Assistance to Needy Families (TANF)
Child health insurance
Family planning
Migrant health services
Prenatal care
Texas Health Steps (EPSDT)
Medical and dental services
Early Childhood Intervention (ECI)
The School Lunch / Breakfast Summer Lunch Program
Food Pantries
Literacy Services
Job Banks
Housing Services
Parenting Classes
Drug and alcohol abuse programs
Child care
Child support enforcement
Immunizations
Many Texas WIC clinics provide immunizations free of charge to WIC clients. Those
clinics that do not provide immunizations will check immunization records and make
referrals to clinics where shots are given.
Managing organization
Texas Department of State Health Services
More information
Phone: 1-800-942-3678 (call this number to apply for program benefits)
Email: wicgeneral@dshs.state.tx.us
Web site: www.dshs.state.tx.us/wichd/default.shtm
Health Service Region 7 (Temple)
2408 South 37th Street,
Temple, TX 76504
Phone: 254-778-6744
Fax: 254-778-4066
Web site: www.r07.tdh.state.tx.us/templet.htm
30
Texas Health Steps (THSteps) Dental
Description
The Division of Oral Health provides dental screening, diagnostic, preventive and
treatment services for Medicaid-enrolled children through the age of 20. These services
are obtained at private Medicaid dental provider offices, TDH clinics, and school health
centers through community-based systems of care. THSteps dental staff interacts with
Medicaid recipients, Medicaid providers, and community resources such as schools, to
assist recipients in obtaining THSteps services.
THSteps Dental Preventive Services include: dental examinations, initial or periodic,
cleaning (prophylaxis), instruction in proper oral hygiene, application of topical fluoride,
application of sealants to certain teeth, and maintenance of space.
THSteps Dental Treatment Services include: restorations (fillings, crowns, etc.),
endodontic treatment (pulp therapy, root canals, etc.), periodontic treatment (gum
disease), prosthodontics (full or partial dentures), oral surgery (extractions and other
procedures), implant services, and maxillo-facial prosthetics.
THSteps Emergency Dental Services include: procedures necessary to control bleeding,
relieve pain, and eliminate acute infection, operative procedures that are required to
prevent imminent loss of teeth, and treatment of injuries to the teeth or supporting
structures.
THSteps Orthodontic Services include: treatment for severe, handicapping
malocclusion, correction of cleft palate, provision of orthodontic appliances, crossbite
therapy, and treatment for facial accidents involving severe traumatic deviation.
Eligibility
Medicaid enrolled children, birth through 20 years.
US/TX resident.
130% of Federal Poverty Level; FDA guidelines for free school lunch program.
Managing organization
Texas Department of State Health Services
Web site: www.tdh.state.tx.us/dental/thsteps.htm
More information
State Dental Director Health Service Region 7 (Temple):
Department of State Health Services 2408 South 37th Street
1100 West 49th Street Temple, TX 76504
Austin, TX 78756 Phone: 254-778-6744
Phone: 512-458-7323 Fax: 254-778-4066
Fax: 512-458-7249 Web site:
www.r07.tdh.state.tx.us/templet.htm
31
Public Health Dental
Description
Central office and regional staff provide oral health education, preventive and restorative
dental care, and referral in order to prevent dental disease in children. Services include
emergency dental care, mobile dental care, and dental referrals.
Eligibility:
Texas resident, 18 years or younger
130% of Federal Poverty Level; USDA guidelines for school free-lunch program
How to apply
Contact a local Regional Dental Office. A list is available at
www.tdh.state.tx.us/dental/regions.htm
Managing organization
Texas Department of State Health Services
More information
Texas Department of State Health Services
1100 West 49th Street
Austin, TX 78751
Phone: 512-458-7111
Fax: 512-458-7256
Web site: www.tdh.state.tx.us/dental/den_svcs.htm
Health Service Region 7 (Temple):
2408 South 37th Street
Temple, TX 76504
Phone: 254-778-6744
Fax: 254-778-4066
Web site: www.r07.tdh.state.tx.us/templet.htm
32
Children with Special Health Care Needs (CSHCN) Services Program
Description
The mission of the Children with Special Health Care Needs (CSHCN) Services Program
is to support family-centered, community-based strategies for improving the quality of
life for children with special health care needs and their families.
CSHCN provides services to children with extraordinary medical needs, disabilities, and
chronic health conditions. The CSHCN Services Program's health care benefits include:
payments for medical care
family support services
related services not covered by Medicaid, CHIP, private insurance, or other ―third
party payors.‖
The program also contracts with agencies throughout the state to provide an array of
clinical and support services to children with special health care needs and their families.
CSHCN also assists children and their families by supporting case management at DSHS
regional offices throughout Texas.
Because CSHCN funds are limited, there may be a waiting list for health care benefits.
When funds are available, the program may be able to remove clients from the waiting
list and begin providing health care benefits through enrolled CSHCN Services providers.
It is important to renew eligibility to maintain placement on the waiting list by renewing
every six months.
Families of children with special health care needs, including those on the waiting list for
CSHCN health benefits, may be eligible to receive case management services.
Managing organization
Texas Department of State Health Services
More information
CSHCN Inquiry Line: 1-800-252-8023
Email: cshcn@dshs.state.tx.us
Web site: www.dshs.state.tx.us/cshcn/default.shtm
Department of State Health Services Health Service Region 7 (Temple):
Children with Special Health Care Needs 2408 South 37th Street
Moreton Building, Room 442 Temple, TX 76504
1100 West 49th Street Phone: 254-778-6744
Austin, TX 78756 Fax: 254-778-4066
Web site:
www.r07.tdh.state.tx.us/templet.htm
33
Children with Special Health Care Needs (CSHCN) Services Program
To find a case manager in Health Service Region 7, contact:
Department of State Health Services Scott & White Memorial Hospital
2408 South 37th Street 2401 South 31st Street
Temple, TX 76504-7168 Temple, TX 76508
Phone: 254-778-6744 Phone: 254-724-4950
Fax: 254-778-4066 Fax: 254-724-0811
DHHS Region 7 Case Management/ Community Resource Programs
Program Counties Services
Children’s Specialty Care Bell Case Management (care coordination
Coordination Program Bosque model) for interdisciplinary clinics
Scott & White Memorial Coryell Bilingual services
Hospital Falls
2401 South 31st Street Freestone
Temple 76508 Hamilton
Phone: 254-724-5640 Hill
Fax: 254-724-1919 Lampasas
Web: www.sw.org Limestone
Email: McLennan
elara@swmail.sw.org or Mills
jwest@swmail.sw.org
Outreach Coordinator for Same as above Community/Family Resources
Children with Special Outreach Coordinator for Children’s
Needs Special Needs Network
P.O. Box 3724 Information & Referral
Temple 76505 Family education and conferences
Phone: 254-778-6412 Equipment
Fax: 254-778-6785
Children’s Special Needs Bell Family Support Services for Children who
Network (CSNN) Coryell are Medically Fragile or Medically
P.O. Box 3724 Falls Complex:
Temple 76505 Lampasas Respite care and specialized childcare
Phone: 254-778-6412 McLennan costs
Fax: 254-778-6785 Support groups and family activities
Email: Peaceable Kingdom Weekend Retreat
mklentzman@special- Equipment lending services
children.org Counseling services
Information and referral
34
Children with Special Health Care Needs (CSHCN) Services Program
Program Counties Services
Central Texas Respite Network Bell Family Support Services for
Easter Seals—Central Texas Lampasas Children who are Medically Fragile
919 West 28½ Street Mills or Medically Complex:
Austin 78705 In-home, flexibly scheduled, and
Phone: 512-407-9500, ext. 10 emergency respite care
Fax: 512-407-9502 Center-based respite care
Email: Therapeutic, recreational day camps
smiller@eastersealstx.com
Web: http://centraltx.easter-
seals.org
Dept. of State Health Services Any Baby Can and Family Resource Center
1101 Camino La Costa 1121 East 7th Street
Austin 78752-3930 Austin 78702
Phone: 512-467-9875 Phone: 512-454-3743
Fax: 512-451-1468 Fax: 512-454-0205
35
36
Page
Texas Department of Housing
and Community Affairs .................................................... 39
37
38
TDHCA Housing Assistance
Description
To better assist individuals on a local level, the Texas Department of Housing and
Community Affairs (TDHCA) administers its programs and services through a network
of organizations located throughout the state. For example, if you live in the Panhandle
and need assistance with your utility bill, you can call an organization in your community
for help rather than call someone in Austin.
Texans can receive assistance from many of TDHCA's programs or services. Simply
follow these three easy steps:
Identify which program or service best meets your needs.
Learn whether you are eligible to qualify to receive assistance.
Locate and contact the organization in your area that provides the specific service
you need.
Programs
Community Services Block Grant Program (CSBG)
The Community Services Block Grant Program (CSBG) provides administrative support
to a network of local Community Action Agencies (CAAs) that provide services to very
low-income persons in all areas of the state. The funding helps provide such essential
services as childcare; health and human services for children, families and the elderly;
housing; and other poverty-related programs.
Comprehensive Energy Assistance Program (CEAP)
The Comprehensive Energy Assistance Program (CEAP) combines case management,
education, and financial assistance to help very low- and extremely low-income
consumers reduce their utility bills to an affordable level. Services include utility
payment assistance, energy education and budget counseling.
Down Payment Assistance Program (DPAP)
The Down Payment Assistance Program (DPAP) helps very low- and low-income
families purchase a home by providing an interest-free loan ranging from $5,000 to
$10,000, depending on the county in which the property is located. This assistance is for
down payment and eligible closing costs, and the borrower pays the loan when the home
is either sold or refinanced, or at the maturity of the original mortgage.
Emergency Shelter Grants Program (ESGP)
The Emergency Shelter Grants Program (ESGP) funds provide grants to eligible entities
that provide shelter and related services for homeless persons, as well as intervention
services to persons threatened with homelessness. Activities eligible for funding include
renovation of shelters for use as homeless shelters; assistance in obtaining permanent
housing; medical and psychological counseling and supervision; and developing and
implementation of homeless prevention activities.
39
TDHCA Housing Assistance
HOME Investment Partnerships (HOME) Program
The HOME Investment Partnerships Program (HOME) provides grants and loans to help
local governments, nonprofit agencies, for-profit entities, and public housing agencies
provide safe, decent, affordable housing to extremely low-, very low- and low-income
families. HOME allocates funds through four basic activities:
Homebuyer Assistance
Rental Housing Development
Owner-Occupied Housing Assistance
Tenant-Based Rental Assistance
The program has a 15 percent set-aside for community housing development
organizations and a 10 percent set-aside for special needs, including the homeless, the
elderly, persons with disabilities, and persons with AIDS.
Housing Center
The Housing Center (Research and Planning section) in the Division of Policy and Public
Affairs acts as a central clearinghouse for information regarding TDHCA programs and
for general housing & housing related issues. The section provides educational materials
and assistance to the public, community-based housing development organizations,
nonprofit housing developers, and other state and federal agencies. This assistance
emphasizes increasing the state's capacity to develop and deliver housing for extremely
low- very low-, low-, and moderate-income individuals and families. The Housing Center
is also responsible for the publications that TDHCA is required to submit to receive
funding from both the state and federal government as well as for the certification of
Community Development Housing Organizations (CHDOs) wishing to participate in the
state's HOME Program. In addition, the Housing Center is responsible for administering
the Texas Statewide Homebuyer Education Program (TSHEP). For more information,
contact Steve Schottman at 512-305-9038.
Housing Tax Credit Program
The Housing Tax Credit Program is the primary means of directing private capital
towards the creation of affordable rental housing. Developers of low-income rental
housing use the tax credit to offset a portion of their federal tax liability in exchange for
the production of affordable rental housing. To qualify for the tax credit, either 20 percent
or more of the project's units must be rent-restricted and occupied by individuals whose
income is 50 percent or less of the median family income; or 40 percent or more of the
units must be rent-restricted and occupied by individuals whose income is 60 percent or
less of the median family income.
Housing Trust Fund Program
The Housing Trust Fund is the only state-authorized program dedicated to increasing the
state's supply of affordable housing. The program awards funds on a competitive basis to
nonprofit and for-profit organizations, local governments, public housing authorities,
community housing development organizations, and income-eligible individuals and
families for the acquisition, rehabilitation, and new construction of affordable housing.
40
TDHCA Housing Assistance
The Housing Trust Fund also sets aside 10 percent of each annual allocation for Capacity
Building Activities and up to 10 percent for the Pre-development Revolving Loan
Program.
Manufactured Housing Division
The Manufactured Housing Division implements state and federal laws to regulate the
manufactured housing industry in Texas and is the only regulatory function of the
agency. The division ensures that manufactured homes are well-constructed and installed
correctly; that consumers are provided fair and effective remedies; and that measures are
taken to ensure economic stability for the Texas manufactured housing industry. The
division also monitors manufacturers' performance in handling complaints; performs
post-production monitoring; conducts training and issues licenses, state seals and
statements of ownership and location; performs installation inspections; and investigates
consumer complaints.
Multifamily Housing Preservation Initiatives
Preservation of existing affordable and subsidized housing stock is a critical element to
achieving the Department's mission to provide safe, decent and affordable housing. Given
current demographic projections for the state of Texas, stabilization of the existing stock
of affordable housing is as equally important as new production in terms of meeting
future demand for housing.
Multifamily Mortgage Revenue Bond Program
The Multifamily Mortgage Revenue Bond Program issues mortgage revenue bonds to
finance loans for qualified nonprofit organizations and for-profit developers. In an effort
to target low-income populations, properties financed are subject to unit set-aside
restrictions for low-income tenants, such as rent limitations and other requirements set by
TDHCA and its Governing Board. For example, 75 percent of all units created with
mortgage revenue bonds must be occupied by households that are at 80 percent or below
area median family income. In addition, five percent of the units are reserved for special-
needs tenants.
Statewide Housing Assistance Payments Program (Section 8)
The Statewide Housing Assistance Payments Program (Section 8) provides rental
assistance subsidy vouchers to families earning less than 50 percent of area median
family income, the elderly, and persons with disabilities. The statewide program is
designed specifically for needy families in small cities and rural communities served by
similar local or regional programs.
Texas "Bootstrap" Loan Program
The Texas Bootstrap Loan Program is required under Subchapter FF, Chapter 2306,
Texas Government Code, to make available $3 million for mortgage loans to very low-
income families (60% area median family income) not to exceed $30,000 per unit. This
program is a self-help construction program, which is designed to provide very low-
income families an opportunity to help themselves through the form of sweat equity. All
41
TDHCA Housing Assistance
participants under this program are required to provide at least 60 percent of labor that is
necessary to construct or rehabilitate the home. All applicable building codes will be
adhered to; under this program. In addition, nonprofit organizations can combine these
funds with other sources such as those from private lending institutions, local
governments, or any other sources. However, all combined loans can not exceed $60,000
per unit. Funds for the initiative come from the Department's Housing Trust Fund and
other sources. The program is administered through TDHCA's Colonia Self-help Centers
and State Certified Owner-Builder Housing Programs across the state. For more
information, call 1-800-462-4251.
Texas First Time Homebuyer Program
The Texas First-Time Homebuyer Program channels below-market interest rate mortgage
money through participating Texas lending institutions to eligible families, who are
purchasing their first home, or to those who have not owned a home in the past three
years. Although income limits may vary with each bond issue, the program is designed to
serve very low- to moderate-income (30 to 115 percent of AMFI) Texas families.
Weatherization Assistance Program (WAP)
The Weatherization Assistance Program (WAP) helps low-income Texans—particularly
the elderly and persons with special needs—control energy costs to ensure a healthy and
safe living environment. The program funds the installation of weatherization materials
and provides energy conservation education.
Assistance
Home repair assistance & weatherization. Home repair assistance programs offer low
interest loans or grants to help homeowners repair their houses. Weatherization provides
for energy audits (a review of your home's energy efficiency, which identifies where air
leaks may be occurring, inefficient appliances, etc.), and the installation of weatherization
measures to increase the energy efficiency of a home.
Rental assistance. Rental assistance programs provide: rental vouchers to assist with
rental payments, rental properties, and/or assistance with security deposits.
Utility bill and other assistance. Helps households develop goals for self-sufficiency
through case management, education and a utility co-payment plan (which helps pay up
to 12 months of utility bills). These organizations also provide other services to very low-
income Texans.
Managing organization
Texas Department of Housing and Community Affairs
42
TDHCA Housing Assistance
More information
TDHCA Mailing Address: Physical Location:
P.O. BOX 13941 Waller Creek Office Building
Austin, TX 78711-3941 507 Sabine Street
Phone: 512-475-3800 Austin, TX 78701
Web sites
Programs: www.tdhca.state.tx.us/overview.htm
Assistance: www.tdhca.state.tx.us/assist_main.htm
U.S. Department of Housing and Urban Development (HUD): www.hud.gov/
HUD Fact Sheets: www.hud.gov/offices/pih/programs/hcv/about/fact_sheet.cfm
43
44
Page
Temporary Assistance for Needy Families (TANF) ...... 47
Office of the Attorney General ........................................ 53
Unemployment Insurance (UI) ........................................ 56
45
46
Temporary Assistance for Needy Families (TANF)
Description
The Texas Temporary Assistance for Needy Families (TANF) program, formerly Aid to
Families with Children (ADFC), is a support service for Texas families. The purpose of
TANF is to provide financial and medical assistance to needy dependent children and the
parents or relatives with whom they are living. Eligible TANF households receive
monthly cash and Medicaid benefits. TANF uses state funds to provide cash assistance to
families with two parents who both receive benefits with children deprived of parental
support because of the unemployment or underemployment of a parent.
TANF cash assistance provides monthly cash benefits to very low-income families based
on eligibility standards set by the states. Unlike its predecessor, Aid to Families with
Dependent Children (AFDC), TANF is not an entitlement program, meaning eligible
families are not guaranteed benefits.
Recipients must cooperate with the Personal Responsibility Agreement (PRA). The PRA
requires recipients to agree not to voluntarily quit a job, stay free of alcohol or drug
abuse, participate in parenting skills if referred, obtain medical screenings for their
children, and ensure their children are immunized and attending school.
Eligibility criteria
Residence
Applicants must reside and intend to remain in Texas.
Citizenship
Applicants must be one of the following
a U.S. citizen, or
an alien lawfully admitted before 8/22/96 who meets one of the following
requirements:
o a refugee admitted under Section 207 of INA,
o a victim of severe trafficking admitted under Section (101)(a)(15)(T) of
INA
o an asylee admitted under Section 208 of INA,
o an alien whose deportation is withheld under Sections 243(h) or 241(b)(3)
of INA,
o a Cuban/Haitian entrant paroled under Section 212(d)(5) of INA,
o an Amerasian Legal Permanent Resident (LPR),
o a parolee granted status under Section 212(d)(5) of INA for at least one
year,
o a Conditional Entrant admitted under Section 203(a)(7) of INA, or
o an LPR other than an Amerasian.
an alien lawfully admitted on or after 8/22/96 who meets one of the following
requirements:
o a refugee admitted under Section 207 of INA,
o a victim of severe trafficking admitted under Section (101)(a)(15)(T) of
INA
47
Temporary Assistance for Needy Families (TANF)
o an asylee admitted under Section 208 of INA,
o an alien whose deportation is being withheld under Section 243(h) or
241(b)(3) of INA,
o a Cuban/Haitian Entrant paroled under Section 212(d)(5) of the INA, or
o an Amerasian Legal Permanent Resident (LPR).
Note: The aliens listed above meet the alien eligibility requirement
for 5 years from their legal entry date into the United States
o an alien legally admitted for permanent residence who is:
an honorably discharged veteran, or
active duty military personnel, or
the spouse, unremarried surviving spouse, or minor unmarried
dependent child of an honorably discharged veteran or active duty
military personnel.
An alien who is the spouse or child of an honorably discharged veteran or active
duty personnel and who has filed a petition with BCIS as being battered by the
spouse or parent who no longer lives in the home.
Age
A child must be under 18 years old to receive assistance. Exception: The grant can be
continued through the month the child graduates if both the following conditions are met:
the child is a full-time student, and
the child is expected to graduate before or during the month of his 19th birthday.
Relationship and Domicile
A child must live with a relative within the required degree of relationship. These
relatives include a:
father or mother
grandfather or grandmother
brother or sister
uncle or aunt
nephew or niece
stepfather or stepmother
stepbrother or stepsister
step-grandparent
first cousin
Note: To qualify for TANF-SP benefits, a child must be living with both his natural
or adoptive legal parents who both receive TANF benefits.
48
Temporary Assistance for Needy Families (TANF)
Deprivation
A child must be deprived of the support or care of a legal parent due to these reasons:
death of a parent,
absence of a parent from the home,
physical or mental incapacity of a parent, or
unemployment or underemployment of the primary wage earner (PWE) parent.
TANF cases for children who are deprived due to the absence or death of a parent, are
referred to the Office of the Attorney General's Child Support Enforcement Division for
potential child support collections.
Child Support
The responsible relative on a case must cooperate with the child support program
requirements by:
providing information on the non-custodial parent,
participating in efforts to locate the non-custodial parent, establish paternity, and
establish a child support order, and
remitting all child support payments to the State after TANF is granted.
Exception: Households receiving TANF-SP do not have to remit child support.
Child support received in a TANF-SP household is budgeted against the case to
determine ongoing eligibility.
Failure to cooperate, without good cause, results in a full-family sanction until
cooperation is achieved. Exception: If the responsible adult is a pregnant woman or
under age 19, she will continue to receive Medicaid coverage.
The responsible relative may claim good cause for not cooperating with the child support
program if:
cooperation could result in physical or emotional harm to the child or responsible
relative,
the child was conceived as a result of rape or incest, or
the child may be placed for adoption.
Resources
Eligible families cannot have more than $1,000 in resources.
Exempt resources include:
home and surrounding property,
burial plots,
personal possessions,
resources not legally available to the household,
resources of SSI recipients,
vehicles worth less than $4,650.
49
Temporary Assistance for Needy Families (TANF)
Transfer of resources by households for the purpose of qualifying for the program is
prohibited.
Income
The Health and Human Services Commission (HHSC) determines a household's financial
eligibility based on a figure which represents 100% of the estimated cost necessary to
meet basic needs for one month according to household size. HHSC determines benefits
based on a figure that equals 25% of the budgetary needs amount and pays a maximum
TANF grant which equals 17% of the Federal Poverty Income Limit.
HHSC includes the needs of the supervising relative on the case with the eligible child if
the adult is
the child's legal parent, or
another relative who is financially needy and wants to be included.
HHSC also includes the needs of a "second parent" when a child lives with both legal
parents and either parent is incapacitated or unemployed/underemployed.
All applicants and certified recipients must pass income tests:
Budgetary Needs Test - Total gross household income minus work related and child
care expenses for all applicants who have not received TANF in the past four months
cannot exceed the budgetary needs amount.
Recognizable Needs Test - Net household income for applicants and certified recipients
cannot exceed 25% of the budgetary needs amount.
HHSC has special budgeting procedures for households containing a
non-certified stepparent,
sponsored alien,
parent of a minor parent, or
disqualified legal parent.
In these cases, HHSC diverts a portion of these household member's income and applies
the remainder to the certified group.
The actual TANF grant amount may vary depending on other income (and deductions for
earned income). Texas allows the following deductions from earned income:
$120 for work related expenses,
up to $200 monthly dependent care expense per child under age 2,
up to $175 monthly dependent care expense per child age 2 or older, including
incapacitated adults, and
90% of the remainder for four months in a twelve month period. This is allowed
for active cases and applicants who have either received TANF in the four months
before applying or who pass the Budgetary Needs Test.
50
Temporary Assistance for Needy Families (TANF)
The TANF household is eligible for "medical assistance only" (MAO) if the TANF case
is denied because of:
an increase in child support income or new or increased earnings, or
the loss of the 90% deduction.
Texas exempts certain types of income including:
adoption subsidies,
earned income of certain children attending school,
educational assistance,
certain energy assistance payments,
Foster Care payments,
in-kind and vendor payments,
certain Workforce Investment Act (WIA) payments,
certain payments from government sponsored programs such as Native and Indian
claims,
income of SSI recipients, and
reimbursements for items not included in the need standard.
Social Security Number
Applicants must provide a Social Security number or apply for one.
Employment
Each caretaker applicant age 16 through 59 who is not exempt must participate in
employment services. Exemptions include persons who are:
children under age 19,
age 60 and over,
single parents or relatives caring for a child under age one,
needed at home to provide care for an ill or disabled household member,
temporarily or permanently disabled,
pregnant and unable to work, or
single grandparents, age 50 or over, caring for a child under age three.
Managing organization
Texas Health and Human Services Commission
More information
HHSC Mailing Address: HHSC Physical Address:
Texas Health and Human Services Commission HHSC Headquarters
Office of the Ombudsman, MC H-700 Brown-Heatly Building
P O Box 13247 4900 N. Lamar Blvd., 7th Floor
Austin, TX 78711-3247 Austin, TX 78751
51
Temporary Assistance for Needy Families (TANF)
Dial 2-1-1 for access to information about health and human services in your community.
Callers from outside Texas and those calling from cellular phones will need to call their
2-1-1 Area Information Center directly.
Or call the Ombudsman’s Office, toll-free, at 877-787-8999
TDD: 888-425-6889
Fax: 512-491-1967
Email: contact@hhsc.state.tx.us
52
Office of the Attorney General
Description
The Attorney General is the constitutional, statewide elected official who acts as the
attorney for the State of Texas. The Attorney General:
enforces state consumer protection laws;
collects court-ordered child support; and
administers the Crime Victims' Compensation Fund.
Many Texans look to the Office of the Attorney General for guidance with disputes and
legal issues. The agency receives hundreds of letters, phone calls and visits each week
about crime victims’ compensation, child support, abuse in nursing homes, possible
consumer fraud and other topics.
We can and do answer many of these questions directly. We can send you an application
for crime victims’ compensation, for example, or for child support services. In some
cases, we may refer you to another agency that serves your particular need. Under Texas
law, however, we cannot give you legal advice or answer questions about particular laws
or statutes.
As the official child support enforcement agency for the State of Texas, the Office of the
Attorney General provides services for parents who wish to obtain or provide support for
their children. The Child Support Division determines, on a case-by-case basis, which of
the child support services listed below are appropriate:
Locating a non-custodial parent
Establishing paternity
Establishing and enforcing child support orders
Establishing and enforcing medical support orders
Reviewing and adjusting child support payments
Collecting and distributing child support payments
Some Frequently Asked Questions
I need an attorney. Can the Attorney General's office represent me?
By law, the Office of the Attorney General may not represent private citizens in legal
disputes. The Lawyer Referral Service at the State Bar of Texas can assist you in
contacting an attorney in Texas with expertise relevant to your situation. The Lawyer
Referral Service can be reached at 1-800-252-9690.
I have questions about my child support case. Where do I call?
For information about child support services, call the Office of the Attorney General’s
Child Support Division at 1-800-252-8014 or consult your phone directory for the
number to your local office. Information is also available at www.oag.state.tx.us.
Issues involving child custody and visitation are resolved through the court system.
Federal law prohibits the Office of the Attorney General from intervening in these
matters. Therefore, you may wish to discuss custody and visitation questions with a
53
Office of the Attorney General
private attorney. The non-profit Family Law Hotline at 1-800-777-3247 also provides
legal counsel in family law matters.
I’m the victim of a violent crime in Texas. Can the Attorney General help?
The purpose of the Attorney General’s Crime Victims’ Compensation Program is to
provide all available statutory benefits to victims of violent crime and their families who
have incurred out-of-pocket expenses because of the crime. You can call the Crime
Victims’ Compensation Program toll-free for more information at 1-800-983-9933, or
feel free to visit www.oag.state.tx.us.
I know of someone who has broken the law. Can you prosecute the case?
In Texas, the county or district attorney has original jurisdiction to pursue alleged
violations of the law. These prosecutors are granted discretion in determining which
cases will be prosecuted. The Attorney General has no role or oversight of their
decisions. We can assist local prosecutors in criminal matters, but only at their request.
Therefore, you may want to contact your local prosecutor’s office for assistance.
I have a complaint about another state agency. Can your office contact the agency on
my behalf or take action against it?
The policies, procedures and actions of other state agencies are overseen by the
administrators of those agencies and are not subject to review by our office. You may
want to continue working with the agency in question regarding your complaint. Many
agencies have ombudsmen or complaint resolution procedures available to Texans.
Ultimate oversight of state agencies is maintained by the Texas Legislature, which
establishes agency mandates and approves agency budgets. You may want to contact
your legislators regarding your concerns.
I have questions about my credit. Where can I go for help?
The Office of the Consumer Credit Commissioner (OCCC) provides information about
consumer credit in Texas. You can reach that office at 1-800-538-1579 or at Web site:
www.occc.state.tx.us.
More information
If you have questions about the activities of this office, other state agencies or
government in general, the Office has a staff of public affairs specialists who are
available to help you.
Phone: 1-800 252-8011
Fax: 1-512-476-2653
Web site: www.oag.state.tx.us
Email: public.information@oag.state.tx.us
54
Office of the Attorney General
Mailing Address: Physical Location:
Office of the Attorney General 200 West 15th Street
PIA-027 Austin, TX 78701
P.O. Box 12548
Austin, TX 78711-2548
Child Support
Phone: 1-800-252-8014
Frequently asked questions about Child Support: www.oag.state.tx.us/child/faq.shtml
Child support email: child.support@oag.state.tx.us
Child Support Local Field Offices
Office 704 - Temple
Counties served by this office: Bell, Coryell, Lampasas
Office Manager: Debbie Owen
Mailing Address: Physical Address:
P. O. Box 5229 3009 Saulsbury Drive
Temple, TX 76505-5229 Temple, TX 76504-2273
Phone: 254-778-1841 or 800-687-8268
Fax: 254-771-2791
Office 705 - Waco
Counties served by this office: Bosque, Falls, Freestone, Hamilton, Hill, Limestone,
McLennan, Mills
Office Manager: Diana Claverie
Mailing Address: Physical Address:
P. O. Box 1969 801 Austin Avenue, Suite 210
Waco, TX 76703-1969 Waco, TX 76701-1937
Phone: 254-754-5402 or 800-687-8269
Fax: 254-752-1864
55
Unemployment Insurance
Description
Unemployment insurance benefits provide temporary financial assistance to workers
unemployed through no fault of their own that meet Texas' eligibility requirements.
Eligibility criteria
In order to qualify for this benefit program, you must have worked in Texas during the
past 12 to 18 months and have earned at least a minimum amount of wages as determined
by our guidelines. You must also be able to work and available for work each week that
you are collecting benefits.
Managing organization
Texas Workforce Commission
More Information
Phone: 1-800-939-6631
Web sites:
www.twc.state.tx.us/
To apply for unemployment insurance benefits online, go to
www.twc.state.tx.us/ui/uiclaim.html
56