Australian Association of Massage Therapists
Membership Kit
Welcome to the Contents
Australian Association
1. Health Funds Information including: Ancillary Form
of Massage Therapists Provider Terms/NIB Provider Requirements/ Health
Australian Unity Provider Registration Form Funds
Your application for membership
has been processed and you
will have been mailed a letter Diary
welcoming you to the 2. Continuing Professional Education (CPE) Diary CPE
Association and providing
your login information for Form
the AAMT website. You will 3. Confidential Client History Form:
Remedial
receive your Certificate of Remedial Treatment
Membership upon approval Form
by the Board of Directors. 4. Confidential Client History Form:
Therapeutic
This Membership Kit contains Therapeutic Treatment
all the forms and information Form
you need as a member. It is 5. Confidential Client Consent Form Client
in an electronic format for Consent
two reasons:
Guide
• you can download the forms 6. Member Guidelines for Logo Use Style
Guide
as you need them, and
• the Membership Kit can Form
be constantly updated with 7. AAMT Shirt Order Form AAMT
Shirts
current information.
On this page you will find Code
a list of all the information 8. AAMT Code of Ethics & Standards of Practice Ethics &
Standards
contained in the AAMT
Membership Kit. Guide
9. AAMT Guide for the Prevention and
Sexual
Management of Sexual Misconduct. Misconduct
Australian Association of Massage Therapists – Membership Kit
Health Fund Provider
Information – Eligibility
On joining AAMT you signed an agreement E-newsletter sent every month and on Status with Individual Health Funds. If you
to keep your First Aid and Insurance up-to- Annual Membership Renewal Invoices. If meet the criteria set in the MEMBERSHIP
date, earn CPE points (30 for Massage AAMT does not receive these details, or they and REQUIREMENTS columns then you are
Therapists and 40 for Remedial Massage are not kept up to date, your details cannot eligible for Provider Status with the Health
Therapists) and to forward these details to be sent to Health Funds. Funds listed in the ELIGIBLE HEALTH
AAMT. AAMT lists all of these details, The following categories outline Membership FUNDS Column.
including Membership Renewal Date, on the Grade and eligibility for Health Fund Provider
MEMBERSHIP TYPE REQUIREMENTS ELIGIBLE HEALTH FUNDS
Remedial Massage • Diploma of Remedial Massage Therapy (HLT50302/ • Australian Health Management
Therapist HLT50307) ONLY • Australian Regional Health Group
• AAMT has a copy of up-to-date Senior/Level 2 First • BUPA Australia Health
Aid • CBHS Health Fund Limited (Commonwealth
• AAMT has a copy of up-to-date Malpractice Bank)
CATEGORY A
Insurance • Medibank Private
• Current Financial Member of AAMT • nib
• CPE Points (40 points per annum) • The Doctors’ Health Fund
• AAMT has accurate details of clinic address/es • Australian Unity
• GU Health
• HBF
• HCF
Remedial Massage • Diploma of Remedial Massage Therapy (HLT50302/ • Australian Health Management
Therapist HLT50307) • Australian Regional Health Group
• Assessed qualifications on Health Fund lists prior to • BUPA Australia Health
CATEGORY B
July 1 2009 • CBHS Health Fund Limited (Commonwealth
• AAMT has a copy of up-to-date Senior/Level 2 First Aid Bank)
• AAMT has a copy of up-to-date Malpractice Insurance • The Doctors’ Health Fund
• Current Financial Member of AAMT • HCF
• CPE Points (40 points per annum) • nib
• AAMT has accurate details of clinic address/es
Massage Therapist • Certificate IV of Massage Therapy (HLT40302/ • Australian Regional Health Group
HLT40307) • CBHS Friendly Society (Commonwealth Bank)
• Assessed qualifications on Health Fund lists prior to
CATEGORY C
July 1 2009
• AAMT has a copy of up-to-date Senior/Level 2 First Aid
• AAMT has a copy of up-to-date Malpractice Insurance
• Current Financial Member of AAMT
• CPE Points (30 points per annum)
• AAMT has accurate details of clinic address/es
Myotherapist • Advanced Diploma of Remedial Massage Therapy • Australian Regional Health Group
(21920VIC/21511VIC) • BUPA Australia Health
CATEGORY D
NB Myotherapy and • AAMT has a copy of up-to-date Senior/Level 2 First Aid • The Doctors’ Health Fund
Remedial Massage
• AAMT has a copy of up-to-date Malpractice Insurance • nib
must be advised to HFs
separately. • Current Financial Member of AAMT • CBHS
• HBF
• CPE Points
• HCF
• AAMT has accurate details of clinic address/es • Australian Unity
Note: Members with a qualification other than the HLT50302/50307 deemed to be equivalent are also eligible. This may include Bachelor of Health Sciences (Massage Therapy).
1
Australian Association of Massage Therapists – Membership Kit
Important Health Fund Provider Information Full name of therapist Client’s full name
Registering with individual health funds can be a time consuming
AAMT member number Date of treatment
and confusing process. To simplify and streamline this process for
our members, AAMT has gained accreditation with various health Provider number Type of therapy e.g. Remedial
funds which allows our eligible members to be registered automatically (when issued) Massage, Massage therapy,
as a provider! This reduces the process of registering individually Myotherapy
and ongoing updating of details with individual health funds for our Practice address Type of treatment e.g. initial or
members. AAMT forwards eligible members details to the health (cannot be a PO Box!) standard consultation
funds listed on a monthly basis. Practice telephone number Cost for treatment
Therefore, it can take up to 4-6 weeks for all details to become Business and Trading ABN number must be shown
live at individual health funds. names (where applicable)
Please read the important information below to see how to qualify
and remain on health funds lists. To find out which health funds you General Accounts and Receipts:
are automatically registered with, refer to Table 1 ‘Summary of Health (Some key points to remember)
Funds providing rebates for Massage’. To find out which health funds • Pre-signed receipts are not acceptable.
you have to activate your registration with, refer to Table 2. To find • The services provided must be itemised accurately
out which health funds you have to apply direct, refer to Table 3. For (e.g. type of treatment, therapists name, clients name).
details on how to register with all other health funds please refer to • Your Provider number is not transferable to another person
‘Health funds Additional Information’. (i.e. Locum, colleague or employee) or where applicable,
To qualify and remain on the health funds lists sent by AAMT, another practice location. This is fraud.
it is a requirement that: • There can be only one original account/receipt. All duplicated
• you meet the minimum level of membership type/qualification accounts/receipts must be endorsed as ‘duplicate’.
accepted by the health fund
• Please ensure that AAMT have your current details at all times!
• you are a financial member of AAMT Failure will result in AAMT not being able to confirm your
• ensure AAMT have a current copy of your Certificate of Currency current details to the health funds and non-current members
Public Liability Insurance will be removed from health funds lists.
• ensure AAMT have a current copy of your Senior/Level 2 First • Change of details: If you have registered directly with any health
Aid Certificate funds (Table 2 + Table 3) do not forget to advise them of any
• AAMT have received or you have recorded your Continuing changes to your details. i.e. New practice details etc. We are
Professional Education points. (Massage Therapists need unable to change your details directly with these health funds.
30 points per year and Remedial Massage Therapists need
NOTE: Although every effort is made, AAMT cannot guarantee that all members will
40 points per year) be accepted by the health funds as a provider. Members must agree to abide by
• you provide AAMT all practice details including address and conditions of individual health funds. Most health funds will not provide a rebate if
your client is a family member.
phone number (no PO Boxes and landline is preferred).
Medibank Private Provider Number
Receipt requirements As part of the reporting requirements for Medibank Private (MBP), AAMT
Your receipt may be rubber stamped, a pre-printed receipt book, are required to include Provider Numbers in the lists uploaded. Therefore,
if you are eligible and receive a MBP Provider Number, please either enter
letterhead or computer generated and must include the following it directly via the web member log in (instructions can be found on the
details. Subsequent accounts must be endorsed ‘duplicate copy’. AAMT website www.aamt.com.au or email it to info@aamt.com.au)
2
Australian Association of Massage Therapists – Membership Kit
Table 1:
Eligible members are automatically registered via AAMT. (Details are updated monthly from AAMT records.)
HEALTH FUND DETAILS
Australian Health Management • Remedial Massage Therapists ONLY
HLT50302 or HLT50307
• Assessed qualifications on their list prior to 1 July 2009
• AHM Providers Numbers can be found at www.ahm.com.au/content/
ms/providersearch.asp
Australian Regional Health Group: • Massage Therapists
• ACA Health Benefits Funds Cert IV HLT40302 or HLT40307
• Cessnock & District Health Benefits Fund • Remedial Massage Therapists
• CUA Health HLT50302 or HLT50307
• Defence Health • Assessed qualifications on their list prior to July 1 2009
• GMHBA
• Advanced Diploma Myotherapy
• GMF Health
ADV DIP 21511VIC or ADV DIP 21920VIC
• Health Care Insurance Limited
• Health Partners • Provider Number – ‘MT’ plus your AAMT member number plus ‘R’ for
• Health Insurance Fund (HIF) WA remedial massage therapists and ‘M’ for massage therapists and ‘Y’
• Latrobe Health Services (Federation Health) for Myotherapists. e.g. MT12345R or MT12345M or MT1234Y.
• Mildura District Hospital Fund
• Navy Health Fund
• Onemedifund
• Peoplecare Health Insurance
• Phoenix Health Fund
• Police Health Fund (South Australia Only)
• Queensland Country Health Fund Ltd
• Railway & Transport Health Fund Ltd
• Reserve Bank Health Society
• St Luke’s Health
• Teacher’s Federation Health
• Teachers Union Health
• Transport Health
• Westfund
BUPA Australia Health • Remedial Massage Therapists ONLY
• ANZ Health Insurance HLT50302 or HLT50307
• AXA • Assessed qualifications on their list prior to July 1 2009
• Bank SA • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP
• BUPA Australia OSHC 21920VIC
• Cardmember Health Insurance Plan
• Provider Number – sent to AAMT. A letter will be sent to each practice
• HBA
confirming member provider number/s.
• HealthCover Direct
• Mutual Community
• St George Health Project
• National Mutual Health Insurance
• Previously MBF + MBF Alliances: NRMA, SGIC Health (SA),
SGIO Health (WA)
CBHS Health Fund Limited (Commonwealth Bank) • Massage Therapist HLT40302 or HLT40307
• Remedial Massage Therapists HLT50302 or HLT50307
• Advanced Diploma Mytherapy ADV DIP 21511VIC
or ADV DIP 21920VIC
• Assessed qualifications on their list prior to July 1 2009
• Provider Number – AAMT Member Number e.g. AAMT12345
• Remedial Massage Therapists ONLY HLT50302 or HLT50307.
nib
• Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP
nib requires members to read their provider terms and conditions. 21920VIC
Please see attached.
• Provider Number – AAMT Member Number e.g. AAMT 12345
3
Australian Association of Massage Therapists – Membership Kit
Medibank Private • Remedial Massage Therapists ONLY. HLT50302 or HLT50307
• Provider Number – After lists have been processed Medibank will
send Provider Numbers to clinic address/es
The Doctors’ Health Fund • Remedial Massage Therapists ONLY. HLT50302 or HLT50307
• Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP
21290VIC
• Provider Number – AAMT Member Number eg. AAMT 12345
Manchester Unity • Commencing 1 July 2011 now legally HCF members
HCF • Remedial Massage Therapists ONLY.
• Commencing 1 July 2011 includes Manchester Unity HLT50302 or HLT50307
• Assessed qualifications on their list prior to July 1 2009
• Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP
21290VIC
• Provider Number – AAMT Member Number e.g. AAMT 12345
Table 2
Members need to activate registration DIRECT. (List of members sent by AAMT for verification only).
Australian Unity • Remedial Massage Therapists ONLY HLT50302 or HLT50307
Ph: 13 29 39 www.australianunity.com.au • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP
• To register members need to complete the application form 21290VIC
(see attached). • Provider Number – Australian Unity will issue separate provider
numbers per practice
Grand United Corporate Health • Remedial Massage Therapists ONLY HLT50302 or HLT50307
Ph: 1800 249 966 • Advanced Diploma Myotherapy ADV DIP 21511VIC or ADV DIP
www.guhealth.com.au 21290VIC
• To register members need to either telephone or email corporate@ • Provider Number – Grand United Corporate Health will issue
guhealth.com.au listing Full name, Association, Member Number, separate provider numbers per practice
Practice Address and Practice Phone Number.
Table 3
Members need to APPLY DIRECT. (AAMT DO NOT send any information).
HBF • Remedial Massage Therapists ONLY
Ph: (08) 9265 6125 www.hbf.com.au e: provreg@hbf.com.au • Provider Number – HBF will issue a separate provider number for
• Call, email or visit www.hbf.com.au for an application form each practice location
4
Australian Association of Massage Therapists – Membership Kit
Automatic recognition for eligible members Members will need to contact
the health funds below directly!
Australian Health Management (AHM) BUPA Australia
13 42 46 Remedial Only 1800 060 239 Remedial Only Australian Unity
www.ahm.com.au www.hbaproviders.com.au 13 29 39 Remedial Only
Eligible members details are sent to AHM AAMT member details are sent to BUPA www.australianunity.com.au
each month. You will then be automatically each month. After lists have been processed In order to gain Provider Status you will need
registered as a provider. Your provider BUPA will send Members Provider Number/s to complete and return their application form
number can be found at www.ahm.com.au/ to AAMT. AAMT will then forward the (see attached). Please return the completed
content/ms/providersearch.asp. Provider Number/s to each practice address. form to Provider Relations, Reply Paid 9945,
Members must agree to be bound by BUPA Melbourne Vic 8060.
Australian Regional Health Group (ARHG)
Australia’s ‘Our Ancillary Provider Terms’. GU Health
(03) 9756 0550 Massage & Remedial
(See attached.) 1800 249 966 Remedial Only
AAMT eligible member details are updated
CBHS Health Fund Limited www.guhealth.com.au
two business days prior to the 15th of each
month. You will then be automatically 1300 654 123 Massage & Remedial Call GU Health for application form or simply
registered as a provider. Your provider www.cbhs.com.au send an email to corporate@guhealth.com.au
listing: Full name, Association Name,
number is made up of ‘MT’ plus your AAMT eligible members details are sent to
Association Number, Practice Address/es and
member number plus ‘R’ for Remedial, ‘M’ CBHS each month. You will then be
Practice Phone Number/s.
for Massage, ‘Y’ for Myotherapy, e.g. automatically registered as a provider. Your
MT12345R, MT12345M or MT12345Y. provider number is ‘AAMT’ + your member HBF
ARHG is a management group that oversees number. e.g. AAMT12345. (08) 9265 6125 Remedial Only
several small funds. At this stage 24. Should www.hbf.com.au
Medibank Private
you cease membership with AAMT, or if you To register call or email (provreg@hbf.com.
1300 654 887 Remedial Only
no longer meet the criteria set by ARHG, au) for application form or download. Changes
AAMT sends eligible members details to must be submitted to HBF directly. Send to
AAMT is obliged to remove you from the
Medibank Private each month. All qualifying The Provider Registration Officer, HBF Health
regular list sent. ARHG is unable to notify
providers must read and agree to abide by Services, GPO Box C101, Perth WA 6809.
you directly of your removal from their listing
Medibank Private Provider Requirements
due to Privacy Act requirements. HCF
and Terms and Conditions.
ARHG has a search provider facility on the (02) 9290 0158 Remedial
websites of their participating health funds. nib Health www.hcf.com.au
This will mean that members of the health 1800 175 377 Remedial Only AAMT sends eligible member details to HCF
funds will be able to search on the ARHG www.nib.com.au each month. IMPORTANT NOTE: All
websites to confirm that the provider (you) is AAMT sends eligible members details to nib providers must read and agree to abide by
accredited or they can search to find an each month. IMPORTANT NOTE: All the HCF Provider recognition criteria. (See
accredited provider in a specific location. providers must read and agree to abide by attached or download at www.hcf.com.au).
The search will display provider number, nib Provider Requirements and Terms and
Manchester Unity
surname, first name, state, suburb, phone Conditions. (See attached.)
13 13 72 Massage & Remedial
number and therapy.
www.manchesterunity.com.au
IMPORTANT NOTE: If you do not want to
Commencing 1 July 2011 now legally HCF
be listed on the search facilities of the members.
participating health funds websites please
contact the AAMT office.
5
Australian Association of Massage Therapists – Membership Kit
Health Funds and the Legislation
F
ollowing the introduction of the new requirements. Provider status is a contract Why haven’t my details been forwarded
Private Health Insurance Act (2007) between you and the health fund, AAMT to the health funds?
and associated rules for Private Health advises currency of eligibility to the criteria • Are your First Aid, Insurance, CPE
Fund Accreditation 2008 AAMT has had to for each health fund. and Membership details up to date?
redesign the data reporting to maintain the Following are some important FAQs that If they have expired your details will
compliance agreements and ensure that you need to know: not be forwarded to the health funds
members who are forwarded in reports have
• Did you tick the Privacy Box on your
currency of eligibility. This means that as
practitioners AAMT members must hold Health Fund Information – Membership Application Form?
i.e. I do not wish my details to be
evidence of currency of the eligible criteria of: Frequently Asked Questions: forwarded to health funds.
• First Aid
How long does it take for details to get to the • The monthly list for that particular health
• Professional Indemnity Insurance
health funds? fund has not been sent as yet this month.
• Continuing Professional Education
It can take up to four to six weeks after AAMT
• And be a Financial Member. When I change practice address, how long
receive any updated details for them to
If you do not maintain these four key before my details are forwarded to the health
reach the health funds. However, it can take
points and keep the Association well funds?
up to two weeks for the individual health
informed with copies of relevant paperwork, It is the same as when you first join AAMT, it
funds to process the details and to issue
you will be removed from all lists until you can take up to 4-6 weeks depending on what
provider Numbers (if not your AAMT
provide evidence to the Association. time of the month you notified AAMT of your
Member Number).
Members receive this information on their change of details.
renewal statement and E-newsletter, Which health funds do AAMT upload details to?
therefore it is imperative that members note • Australian Health Management Why can’t I use a PO Box address?
when they are due to become non-compliant. • Australian Regional Health Group Health funds work on street address and do
If you are currently recognised, then fall (24 funds) not accept PO Boxes as addresses. This is
off a fund list, reinstatement to a fund will • BUPA Australia Health (11 funds) to minimise the incidence of fraud.
take place at the next accepted data upload Therefore, AAMT does not list PO Box
• CBHS Health Fund Limited
to the health fund. If you are a new member addresses for Clinic addresses.
(Commonwealth Bank)
you can expect a delay of up to 4-6 weeks,
• nib Why aren’t I eligible for provider status with
depending on the health funds agreed
reporting cycle and if you have provided • Medibank Private certain health funds?
everything to complete the AAMT • Australian Unity Certain health funds do not accept all
membership process. • GU Health massage therapy qualifications. All health
There are still many points unclear with • HCF. funds accept the current Diploma of
the health funds and confusion between Remedial Massage Therapy (HLT50302/07),
their levels of provider service, administration Which health funds do I need to contact however, with the introduction of new health
and AAMT’s criteria and administration. directly? fund legislation many health funds will not
AAMT is working proactively to resolve these • Australian Unity accept anything other than the current
as they arise but it will take time. In the • GU Health Diploma. There are only two Health Funds
interim if you are still experiencing issues • HBF. that accept Certificate IV in Massage Therapy
please email info@aamt.com.au with details, Practice (HLT40302/07).
ensuring you include your AAMT Member How do I get my Provider Numbers?
Number. Other than when you use your AAMT I faxed my updated Insurance and First Aid
In summary, to be eligible to remain on member number, provider numbers are and it hasn’t been updated, why?
health fund lists you must be a financial issued by the health funds. Being a provider Updated information is entered into the
member, AAMT must have a copy of your is a contract between you and the health database as efficiently as possible and
current First Aid and Professional Indemnity funds. However, BUPA-HBA send provider generally within 48 hours of AAMT receiving
Insurance and you must meet the current numbers to AAMT who then forward them it. If it has not been entered, then the fax was
Continuing Professional Education onto members. not received.
6
nib RECOGNISED ANCILLARY PROVIDER
TERMS AND CONDITIONS
1. GENERAL
These Terms and Conditions set out the basis and conditions upon which nib recognises General Treatment Providers (Providers)
for the purpose of paying Benefits and to meet the provider recognition requirements as defined in the Private Health Insurance Act
(Accreditation) Rules 2008 (Cth).
In order to receive Benefits from nib, Providers (You) must be granted recognition status by nib and satisfy the requirements, and meet
Our expectations set out in these Terms and Conditions on each occasion a Claim for Benefits is made to nib. nib assumes that every
time a nib customer makes a Claim for a Benefit with nib for the treatment and/or services that You provide to them, You agree to
satisfy all requirements, and meet Our expectations set out in these Terms and Conditions.
2. GLOSSARY
General Treatment Providers means providers of General Treatment covered by nib products (and excludes providers of
medical and hospital treatment as defined in the Private Health Insurance Act 2007 (Cth)).
Benefit means an amount of money payable by nib to or on behalf of an Insured Person, in respect of approved expenses incurred
by an Insured Person for treatment and/or services, in accordance with the nib Fund Rules.
Claim means a claim for the payment of Benefits which complies with the nib Fund Rules and Section 5 of these Terms and Conditions.
Insured Person means all persons covered under an active nib private health insurance policy.
Fund Rules means the rules established by nib that relate to the day-to-day operation of nib’s health insurance and health-
related business.
General Treatment has the same meaning as set out in section 121-10 of the Private Health Insurance Act 2007(Cth) as
amended from time to time. General Treatment means treatment (including the provision of goods or services) that:
A. is intended to manage or prevent a Condition; and
B. is not Hospital Treatment, which is permissible under the Private Health Insurance Act 2007 and in respect of Benefits which
are payable under the nib Fund Rules.
Medicare Benefits Schedule Fee (MBS Fee) means the amount set under the Medicare Benefits Schedule.
Natural Therapy Providers means Providers of treatment as approved by nib from time to time, including but not limited to, Providers:
C. listed as a providing natural therapy treatment in the Product Schedules; and
D. providing treatment during a consultation with a nib customer where that Provider is recognised by nib to provide natural
therapy treatment.
nib means nib health funds limited ACN 000 124 389 having its registered office at 22 Honeysuckle Drive, Newcastle, New South
Wales 2300, a registered health benefits organisation under the Private Health Insurance Act 2007(Cth).
nib Customer Feedback Survey means information and opinions collected by nib through an email to nib customers
to request feedback regarding their General Treatment experience. This includes the collection of the likelihood that the customer
would recommend a Provider, captured on a scale of 0 – 10. If consent has been provided by the nib customer, this information will be
published as part of the Provider record held in www.whitecoat.com.au.
Other Provider means providers of treatment that is the provision of goods or a health management program.
Personal Information means information or an opinion (including information or an opinion forming part of a database),
whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably
be ascertained, from the information or opinion.
Provider means a General Treatment Provider.
Private Practice means a professional practice (sole, partnership or group) that is self-supporting primarily through fees
received from patients. This means that the practice’s expenses (eg accommodation, facilities and services) are not provided or
subsidised by any publicly funded facility such as a Public Hospital or a University.
Recognised Provider means a Provider of General Treatment that:
• is registered or holds a licence under relevant State or Territory legislation to provide the General Treatment sought;
• is professionally qualified, or a member of a professional body recognised by nib;
• is in Private Practice;
• satisfies any other criteria reasonably required by nib to enable the payment of Benefits for General Treatment provided by the
Provider; and
• is not suspended or derecognised by nib.
Related Body Corporate has the meaning given in section 9 of the Corporations Act 2001 (Cth)
Sensitive Information means information or an opinion about an individual’s racial or ethnic origin, political opinions,
membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade
association, membership of a trade union, sexual preferences or practices, criminal record, health information about an individual,
genetic information about an individual that is not otherwise health information.
17 February 2011
nib RECOGNISED ANCILLARY PROVIDER TERMS AND CONDITIONS
We, Our, Us means nib and any Related Body Corporate that is also a registered private health insurer.
www.whitecoat.com.au means an online web service that will allow all Australians to search and compare General
Treatment Providers. Australians will be able to search for Providers by type and location and compare Providers by nib customer
advocacy scores and service charge scores.
You or Your means a Recognised Provider as set out in these Terms and Conditions.
3. RECOGNISED PROVIDERS
Recognition by nib is a prerequisite to the payment of Benefits. nib considers that You are a Recognised Provider if:
a. As a General Treatment Provider You are registered or hold a licence under relevant State or Territory legislation to provide the
General Treatment sought; and You have a current and valid Medicare Provider Number for each location where You engage in
Private Practice; or
b. As a Natural Therapy Provider you have been recognised by a nib approved Professional Body, Your recognition, first aid and
professional indemnity insurance are all current and have been provided to nib Your Professional Body; and
c. You are in Private Practice; or
d. As an Other Provider You meet the nib recognition criteria determined by nib as appropriate for the goods or services You
provide; and
e. You satisfy all requirements and meet our expectations set out in these Terms and Conditions, as amended from time to time.
4. GENERAL REQUIREMENTS OF RECOGNISED PROVIDERS
Service Experience and Quality
Our expectations are that You will Provide professional services to nib customers:
a. with due care and skill as reasonably expected by someone in Your profession with Your level of expertise;
b. in accordance with all standards, guidelines, obligations and legislation relevant to Your profession and the services You provide;
c. maintain first aid qualifications to ensure the health and safety of Your patients;
d. protect the privacy of Your patients Personal and Sensitive Information in accordance with the Privacy Act 1998 (Cth) and
relevant State Privacy legislation;
e. maintain Your premises in accordance with the appropriate approvals under the law (Occupational Health and Safety, as well as
any Local Council, State or Federal laws that apply to Your practice);
f. provide Your patients with a clear understanding of their rights and responsibilities, including clear access to a complaints and
dispute handling process approved by Your registration Board or Professional Association; and
g. make Your customers aware of the existence and role of the Private Health Insurance Ombudsman.
Professional Integrity and Relationship Management
We are interested in ensuring that nib customers have access to high quality and affordable health treatment and/or services. To
achieve this, We are interested in a professional working relationship with You that helps build your business and protects the health
and safety of nib customers.
1. To this end, We expect that You will:
a. Provide the treatment and/or services Yourself, and not allow any other person to provide treatment and/or services and invoice
Us or nib customers using Your provider number;
b. Use the nib trademark, names and logos of nib only in the approved format and with the express permission of nib;
c. Communicate with nib customers in a language they understand;
d. Provide invoices, receipts or other relevant documentation in English and in accordance with the requirements detailed under
“Receipts and Invoices”. Where English is not Your first language, translation services will be at your cost, or Claims may not be
payable;
e. Undertake whatever continuing professional development is required by Your relevant Professional Body or association relevant
to the treatment and/or services You are providing to nib customers;
f. Maintain current professional indemnity insurance as well as public and product liability insurance to a minimum value of ADU$1
million per claim for the treatment You provide to nib customers and provide nib with a certificate of such insurance upon
request;
g. Answer any reasonable request by Us for access to customer records, either for the purpose of determining the eligibility of the
service, or the legitimacy of a Claim;
h. Acknowledge the collection by nib of information and opinions from nib customers who utilise Your professional services.
i. Inform relevant parties (such as Your Professional Body, Medicare, HICAPS) as soon as possible, and in any case within 5
working days, of any change to Your:
i. Practice address/es
ii. Mailing Address/es
17 February 2011
nib RECOGNISED ANCILLARY PROVIDER TERMS AND CONDITIONS
iii. Bank Account details, or
iv. professional services, including if Your membership or registration status with any Registration Board or Professional Body
is altered or withdrawn for any reason.
2. You can expect that We will:
a. not interfere with Your independence and right to practice;
b. respect Your privacy;
c. provide Your contact details to our customers as part of Our Provider search functionality;
d. Publish information and opinions (per the nib Customer Feedback Survey) about Your professional services via www.whitecoat.
com.au;
e. monitor claiming patterns and inform You of any significant variances in Your claiming patterns;
f. give You the right of reply should problems arise;
g. hold the right to refuse or remove Your recognition in Our absolute discretion; and
h. reject Claims that are not in accordance with the nib Fund Rules and/or these Terms and Conditions.
Allowable Benefits and Claims administration
In order to enable Us to provide the correct Benefits to our Customer for the services You provide, We require that receipts and
invoices are provided in accordance with the following. Failure to do so may result in unnecessary delays or even the rejection of
the Claim.
NOTE: You must not allow any locum, colleague, employee or any other person to issue receipts for treatment or services in Your name
other than for treatment or services actually performed by that Recognised Providers. In addition, Benefits are not payable for services
or treatment provided by therapy/clinic assistants or students of any profession. Where a therapy assistant or student administers
treatment or services, the account/receipt must clearly itemise such treatment or services separately.
3. All Recognised Providers will provide accounts and receipt to nib customers for each professional service provided, which clearly
shows the following:
a. The name of the Provider who provided the services or treatment. Where the Provider is part of a group of Providers, the
account/receipt must clearly show the name of the Provider who provided the treatment
b. Company and trading names (as applicable);
c. The address where the treatment and/or services took place, including the telephone number;
d. The date on which the account/receipt was issued;
e. The full name of the nib customer to whom the treatment was provided;
f. The date on which each treatment and/or services was provided to the nib customer;
g. A clear, itemised description of the treatment and/or service(s) provided, and treatment and/or services type;
h. The fee charged for each service provided. Where herbs or other medications are provided at the attendance, a separate charge
must be shown for these items;
i. Details of any payment made, and any outstanding balance;
j. All accounts and receipts must be on printed stationery. If they are produced electronically, they must be signed at the time of
issue by You as Provider of that treatment and/or services, or Your representative;
k. There must only be one fully itemised original account/receipt. Therefore,
i. Where a quote is provided, the account or receipt must be clearly marked ‘quote’ or “estimate”; and
ii. The words “duplicate” or “copy” must be clearly marked on any duplicate invoices issued.
4. Electronic claims must be submitted no more than 3 days after You provide the treatment and/or services to the nib customer; and
5. Electronic claiming facilities must be used properly and in accordance with the applicable terms for use of those facilities.
6. nib Benefits are not payable in the following circumstances:
a. treatment or services performed to self, Your family members, Your business partner or other people not independent of the
practice;
b. treatment or services that are not performed in a Private Practice setting, for example, community health clinics;
c. treatment or services not recognised for Benefits by nib;
d. treatment or services performed by practitioners who are not recognised by nib;
e. imported Medications, Herbal Medications, Herbal Tonics or similar;
f. non-prescription sunglasses, tinting, coating or hardening of lenses;
g. treatment or services for which inaccurate or incorrect information is supplied;
h. treatment or services provided to an inactive nib customer;
i. treatment or services for which a Claim is not lodged within 2 years of the date of service or treatment;
j. treatment or services for which the nib customer does not have cover;
k. illegal services or treatment;
l. treatment or service where the patient, has or may have, an entitlement to damages (for example, Worker’s compensation, Third
17 February 2011
nib RECOGNISED ANCILLARY PROVIDER TERMS AND CONDITIONS
Party insurance, criminal compensation, Public Liability, etc) – unless prior approval in writing is obtained from nib;
m. treatment or services provided where the cost of the treatment or services provided is subsidised by any other business or
authority;
n. telephone, internet or mail consultations;
o. written reports;
p. more than one initial consultation per course of treatment;
q. more than one consultation or attendance by You or any single day. Multiple services or treatment on the same day attract one
service or treatment benefit only; or
r. other items as determined by nib from time to time.
5. PATIENT RECORDS
1. Recognised Providers must maintain full patient records for each patient treated. Patient records for nib customers must be
maintained for the minimum time prescribed in legislation relevant to Your profession.
2. Records must be accurate and current, and sufficient for Us to be able to confirm that You have provided each professional service
claimed by nib customers as described in those Claims. The patient record must include the following information:
a. Patient name, address, sex, date of birth and patient contact number;
b. Date treatment and/or services provided, detail of each treatment and/or services provided and the charge for that treatment
and/or services;
c. The nature of the illness or condition; and
d. Any herbs, medications and treatment programmes to be performed by the patient at home, issued or prescribed at the
attendance.
3. nib reserves the right to request patient and/or treatment records for any nib customer for any reason, and You must provide copies
of those records within 10 business days of such a request.
6. PRIVACY
Recognised Providers must comply with the Privacy Act 1988 (Cth), as amended, any relevant state legislation and nib’s privacy policy
when handling Sensitive and Personal Information relating to nib customers. nib’s privacy policy is available at www.nib.com.au/privacy
nib is committed to protecting Your privacy and any Personal Information nib collects from You. You agree that nib can provide nib
customers, either verbally, in writing (including on Our internet page) with Your name, practice address, contact number(s), practice
details, charging information and all other information collected as part of www.whitecoat.com.au as part of Your recognition by nib.
7. ENDING OR SUSPENDING YOUR RECOGNITION
nib may suspend or end its recognition of You as a Recognised Provider in its absolute discretion at any time for any reason, including,
without limitation, if:
1. You fail to satisfy a requirement or expectation set out in these Terms and Conditions; or
2. Your Professional Body finds that You have committed a breach of a professional standard, guideline, code of conduct, law,
regulation, policy, ethics statement, that applies to the practice of Your profession; or
3. You cease to be recognised by Your Professional Body; or
4. You cease to meet the criteria deemed by nib as the minimum requirement for Your treatment or service type;
5. No nib customer has made a claim for Benefits for treatment and/or services that You provide for 2 years.
8 APPLICABLE LAWS
These Terms and Conditions are governed by the laws of the State of New South Wales and nib and You submit to the jurisdiction of
the courts of New South Wales.
9 REPORTING FRAUD
Health insurance fraud raises contributions and keeps rebates low. If You suspect fraud has been committed either by a nib customer or
a Provider, please notify nib. You may choose to identify yourself or remain anonymous. Call Us on the toll free hotline on 1800 175 377
or by email at providers@nib.com.au.
10 CONTACT US
For further information, please contact nib:
Email: providers@nib.com.au
Phone: 1800 175 377
Mail: Ancillary Provider Registration, nib health funds limited, 22 Honeysuckle Drive, Newcastle NSW 2300
February 2011
17 February 2011
Provider Registration Form
Provider Registration Form
To register as a recognised provider with Australian Unity, please complete this form and return to Australian Unity in the Reply Paid envelope.
Please call us on 13 29 39 if you need any assistance.
Title Surname Given Names
Principal Practice Name
Principal Practice Address
State Postcode
Postal Address: (if different to above)
State Postcode
Business Telephone No. Mobile Fax
Email Website
Secondary Practice Address
State Postcode
Member of Professional Associations
Modalities (accredited date)
Type of treatment(s) provided
Nature of Practice (e.g. group or solo)
Partners Name(s)
Professional Qualifications (Degree/Diploma/Certificate/Other)
Practitioner’s Signature Date
/ /
In applying for a provider number, you understand that your business details will be provided to Australian Unity members.
Please attach a sample copy of your official stationery / stamp.
Australian Unity Health Limited ABN 13 078 722 568. 114 Albert Road, South Melbourne 3205
H134 09/07
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Continuing Professional Education (CPE)
Diary
Aims of CPE:
To ensure that AAMT Members continue to update their skills in professional development as a Massage Therapist
To encourage continued life long professional growth and learning for AAMT members
To meet Private Health Fund Provider requirements as well as ethical and professional obligations as a practicing Massage Therapist
To meet growing demands from the public, government and the insurance industry for improved practitioner competency and accountability.
All members of AAMT are required to complete a level of continuing education every year.
The level of education to be reached is measured in education points – or what are known as CPE Points.
Please enter CPE activities and points on a CPE Diary (pls see over the page) and send in to AAMT Office or after 06/05/10 via Member Log In section of AAMT website.
AAMT does not require evidence of points. Please keep all certificates, tax invoices etc on file at home for random auditing purposes by AAMT. Please note this
excludes First Aid Refresher Certificates where copy must still be received by AAMT Office.
Massage Therapist members are required to gain 30 points per annum.
Remedial Massage Therapist members are required to gain 40 points per annum.
If points are not up to date, your details will not be forwarded to the Health Funds as they do not meet Health Fund requirements.
Continuing Professional Education Type CPE Points
Primary Massage Qualification Certificate IV in Massage Therapies Practice HLT40307 30
(on joining AAMT) Diploma of Remedial Massage HLT50307 40
Advanced Diploma Myotherapy (ADV DIP 21511VIC, ADV DIP 21920VIC) 40
Advanced Diploma Myotherapy (not the Victorian qualification) 40
Bachelor of Health Science (Musculoskeletal Therapy) 40
Upgrading qualifications Diploma 40
Advanced Diploma 40
Additional Qualifications Certificate IV 30
Diploma 40
complementing massage
Single unit from Health or Sports Training Package 10
(not part of completed Cert IV / Diploma)
Subject (s) from Bachelor Degree 10 per subject completed
AAMT Accredited Workshops AAMT arranged Course, Lectures, CPE Events 1 – 3 hours = 5 points
AAMT Approved Providers, Workshops / Short Courses 4 – 8 hours = 10 points
For more details please see over the page 2 + days = total 20 points
(unless otherwise stated)
Other Workshops Courses run externally to AAMT related to business. eg Marketing, small 1 – 3 hours= 5 points
business or health related topics 4 – 8 hours = 10 points
Courses run externally to AAMT related to professional development 2 + days total = 20 points
eg Leadership, presentation or education topics
Self Directed Learning Projects Self education through reading books, AAMT approved provider online
educational modules, educational exhibition attendance, subscription to 5 per project
Health publications eg magazines, journals
For more details please see over the page
Self education through instructional DVDs, CD-ROMs, internet e-newsletter
subscriptions on health topics 5 per project
For more details please see over the page
AAMT Journal reading (all 4 editions per year) 5 per year
Private tutor/mentor session 5 per session
Professional membership with other health related associations 5 per association
Research relevant to massage industry 15 Individual
10 Collaborative
Meetings AAMT Board Sub Committee meeting (M&M, E&T, Ethics etc) 10
AAMT Board Meeting 10
AAMT Division Committee (NSW & ACT, VIC, WA, QLD, SA & NT ,TAS) 5
Representing AAMT in official capacity authorized by Division or AAMT Board 5
AAMT Regional Meetings – attend 5 per meeting
AAMT Regional Meetings – organise & coordinate 10 per meeting
Staff meetings at workplace including formal training component 5
Volunteer Charitable Events, Fun Runs, Sports Events, Aged Care 1 – 3 hours = 5 points
4 – 8 hours = 10 points
(Paid work is not eligible for points) (max 15 points per year)
Conferences AAMT National Conference 40
World Massage Conference 5 per module (max 20 pts)
Other conferences complementing massage 15
Presentations Presentation of paper on massage 10
Public speaking, educating the public re massage 5
School Talk re massage and AAMT membership 5
Publication Writing and publishing own book on health related topics 40
Writing massage qualification curriculum 10 per subject
Published Article for AAMT Journal 15
Published Article for other magazine 5
Published book / dvd reviews for the AAMT 5
First Aid HLTFA50307B/Senior / Level 2 First Aid refresher 20
Annual CPR 5
Event travel Members who travel more than 60 kms to or from an event each way 5 per event
AAMT reserves the right to amend the AAMT CPE Points system and is subject to change.
Australian Association of Massage Therapists Ltd
Level 6, 85 Queen Street MELBOURNE VIC 3000
Ph: 1300 138 872 Fax: 03 9602 3088
1 May 2010
Continuing Professional Education (CPE)
Diary
Name: _______________________________________________ Member no:
Course Title Date completed / Hours CPE Points
attended
TOTAL:
AAMT Office use:
Date received: ___________________________________
Entered: ___________________________________
Where to find CPE Activity Information:
AAMT Accredited Workshops:
AAMT arranged Course, Lectures, CPE Follow the “CPE Events” link on http://www.aamt.com.au/cpeworkshops.php?findstate=NSW
AAMT website and choose your State
Events
AAMT Approved Providers, Workshops / For upcoming workshop details follow http://www.aamt.com.au/cpeworkshops.php?findstate=NSW
the “CPE Events” link on AAMT
Short Courses website and choose your State
http://www.aamt.com.au/approvedprovs.php
For a list of Approved providers &
contact details follow the “CPE
Events” link on AAMT website and
select Approved Providers List
Upgrades to massage qualification
Contact local Registered Training Organisation Follow the “Study Massage” link on http://www.aamt.com.au/colleges.php?findstate=NSW
or School that currently runs Diploma in AAMT website and choose your State
Remedial Massage Therapy HLT50307
Self Directed Learning Projects
AAMT approved provider online Visit these websites for details http://www.comphs.com.au/xcart/home.php
educational modules & study kits http://worldmassageconference.com/
http://www.spinalreflexanalysis.com/sra/index.php
Instructional DVDs, CD-ROMs Visit these websites for details http://www.comphs.com.au/xcart/home.php
http://www.terrarosa.com.au/dvd/index.htm
http://www.omeri.com/products/clinical-orthopedic-massage-dvd-series/
http://www.vea.com.au/Catalogue.aspx
Books Suggestions include http://www.terrarosa.com.au/book/index.htm
http://www.omeri.com/products/orthopedic-assessment-in-massage-therapy/
Australian Association of Massage Therapists Ltd
Level 6, 85 Queen Street MELBOURNE VIC 3000
Ph: 1300 138 872 Fax: 03 9602 3088
1 May 2010
CONFIDENTIAL
Remedial Treatment CLIENT HISTORY FORM
Client History - Presenting Complaint:
Please tick all conditions that apply now. Put a P for past conditions.
Surname _____________________________________________ First Name _______________________________________
Heart, circulatory problems Cancer/tumours Vision problems or contact lenses
High/low blood pressure Asthma or lung conditions Hearing problems
Varicose veins Hernias Depression
Blood clots Fatigue Seizures
Phlebitis Arthritis Stroke
Infectious disease Numbness or tingling Skin disorders
Rash, athletes foot/tinea Muscle, bone injuries Motor vehicle accident/trauma
Allergies Muscle or joint pain Abdominal or digestive problems
Diabetes Chronic pain Chronic Fatigue
Pregnancy Headaches or migraines Fibromyalgia
Other conditions not listed:
Current medications, including aspirin, ibuprofen, vitamins, homeopathic and
naturopathic remedies etc:
Recent surgeries:
Current symptoms/location and duration or onset
History of presenting complaint (how it happened/position direction etc)
Behaviour and type of pain - constant/with movement/with activity/ sharp/shooting/dull aching etc
Aggravating factors – activities/postures/stresses etc Relieving factors – movement/rest/posture/heat/cold etc
Previous Treatment:
Acupuncture Massage Other (state)
Chinese Herbs Naturopathy
Deep Tissue Reflexology
Lymphatic Drainage Remedial Massage
Results:
Past Medical History General Health Screen:
X-rays/investigations Weight
Operations Sleeping pattern
Illnesses Leisure activities
Accidents
Motor vehicle accidents Dr’s name:
Other injuries Dr’s contact details:
Form/ARem© AAMT 2006
General Screen and Assessment – Therapists Use Only
Gait Assessment
Observation & Palpation of Posture (include major areas of asymmetry pain tension & tone)
One or more of the following Assessments should be performed at initial consultation.
Cervical Flexion and Extension Hautant’s Vertebral Artery Test
Rotation and Side Bending Seated Flexion
Seated Thoracic Rotation & Side Bending Standing Flexion
Trunk Side Bending Arm Abduction
Slump Test Trendelenberg
Apley’s Scratch Test Lower Limb Squat
Pelvic Symmetries ASIS/PSIS Straight Leg Raise
Stork or Gillet test Other
Quadrant Test Cx/Lx
NB Members are advised that some States and Territories Legislation may prohibit these tests being
performed. Please check the Legislation in your State or Territory and ensure you act within the AAMT
Scope of Practice and Code of Ethics.
Assessment Conducted &
Results:
Form/ARem© AAMT 2006
Safety Issues/Contraindications
Red Flags YES / NO
Further Investigations YES / NO
Required
Referral Required YES / NO
Possible Risks and Complications – advice to Clients given
Treatment Goals & Proposed Treatment
Limb Movement Evaluation Arms R/L Lower Limb R/L
Pre Treatment Post Treatment
Active ROM
Passive ROM
Resistive ROM
Further Special Tests
( EG neurological/orthopedic)
Evaluation of Treatment
Re- Assessment Findings – First Return Visit
Ongoing Treatment and Aftercare
Home Advice:
Exercise Plan:
Stretching Plan:
Form/ARem© AAMT 2006
Surname First Name
Date Presenting Changes Assessment Treatment Changes Consent
/ /
/ /
/ /
/ /
/ /
/ /
/ /
Form/ARem© AAMT 2006
CONFIDENTIAL
Therapeutic Treatment CLIENT HISTORY FORM
Client History - Presenting Complaint:
Please tick all conditions that apply now. Put a P for past conditions.
Surname _____________________________________________ First Name _______________________________________
Heart, circulatory problems Cancer/tumours Vision problems or contact lenses
High/low blood pressure Asthma or lung conditions Hearing problems
Varicose veins Hernias Depression
Blood clots Fatigue Seizures
Phlebitis Arthritis Stroke
Infectious disease Numbness or tingling Skin disorders
Rash, athletes foot/tinea Muscle, bone injuries Motor vehicle accident/trauma
Allergies Muscle or joint pain Abdominal or digestive problems
Diabetes Chronic pain Chronic Fatigue
Pregnancy Headaches or migraines Fibromyalgia
Other conditions not listed:
Current medications, including aspirin, ibuprofen, vitamins, homeopathic and
naturopathic remedies etc:
Recent surgeries:
Presentation
Current symptoms/location and duration or onset
History of presenting complaint (how it happened/position direction etc)
Behaviour and type of pain - constant/with movement/with activity/ sharp/shooting/dull aching etc
Aggravating factors – activities/postures/stresses etc Relieving factors – movement/rest/posture/heat/cold etc
Previous Treatment:
Acupuncture Massage Other (state)
Chinese Herbs Naturopathy
Deep Tissue Reflexology
Lymphatic Drainage Remedial Massage
Results:
Lifestyle Habits:
Alcohol Leisure Activities Water Consumption
Eating Habits Poor Sleep
Emotions Smoker
Please describe any of the above in your own words, EG, play golf, 2drinks per day, feel stressed.
Dr’s name: Dr’s contact details:
Treatment Goals – what would you like to get out of the treatment?
Signature: Date:
Form/AThera© AAMT 2006
Treatment Plan – Practitioner Use only
Contraindications/ Investigation or Referral/Treatment Summary
Possible Risks and Complications – advice to Clients given
Observation & Palpation of Posture (include major areas of asymmetry pain tension & tone)
Ongoing Treatment Record
Date Presenting Changes Treatment Changes Consent
/ /
/ /
/ /
/ /
Form/AThera© AAMT 2006
Informed Consent CONFIDENTI AL
CLIENT CONSENT FORM
Please complete this form as best as you can.
Name:
Surname _____________________________________________ First Name _______________________________________
Address:
M/F Post Code:
Phone Home: Mobile: Work:
Email:
Occupation:
Recreational activities:
Contact phone in case of emergency:
This practice may use any of the following therapies in your treatment;
J Massage Therapy J Aromatherapy
J Myotherapy (Dry Needling) J Thermal
J Cupping J Other (to be filled in by the practioner)
There is always some risk associated with any treatment. Below is a list of potential risks associated with therapies listed.
The best way to reduce the chance of risk occurring is to answer all the questions about your health, fully and honestly.
The therapist will explain the treatment to you before they commence but you must ask if you require further explanation
or have specific questions. Please indicate your response and initial next to each paragraph when you have read it.
Your consent Your
Outline of Therapy Strategies to minimize the possible risk initial
possible risk
No Yes with
condition
Pain • Massage Tell your therapist if you are sensitive to stimulation, and if you
• Myotherapy become uncomfortable or experience pain during treatment.
• Cupping
• Thermal
Bruising • Massage Tell the therapist if you bruise easily or have a bleeding disorder.
• Cupping Cupping typically leaves bruises which are usually painless and can
last over a week.
Infection • Myotherapy It is possible to develop infection whenever the skin is punctured so
• Massage advise if you have a known immune problem. Some medications
can affect your skin and immune system. Myotherapy pins are pre –
sterilized, single use disposable pins.
Burn • Thermal Advise the therapist if you have sensitive skin and tell the therapist
if the heat becomes unbearable.
Relaxed/Sleepy • Massage It is common to feel relaxed or sleepy after treatment so avoid
• Aromatherapy getting up quickly from the treatment table and give yourself time to
adjust after treatment before driving or using stairs.
Avoid driving immediately after the treatment if you feel sleepy.
Keep well hydrated with water.
Aromatic • Aromatherapy Some essential oils may interact with alcohol, medications and may
interaction or irritate or photo-sensitise skin, cause blood thinning or euphoria and
response may negate homeopathic remedies. Not recommended for infants,
pregnancy, breast feeding or heart & kidney problems.
Fainting • Massage Do not skip a meal before treatment. Get up slowly after the
• Myotherapy treatment. Keep well hydrated with water.
• Aromatherapy
Aggravation • Any Therapy It is possible that your condition could be aggravated. This is
of your uncommon but it can occur.
condition
Form/IC/2006V1 © AAMT 2006
Privacy Policy
It may be necessary to discuss your condition and/or treatment with your Doctor, Physiotherapist or referring practitioner.
I understand that I have the right to request a copy of a Privacy Policy from the therapist/clinic.
Do you agree to allow discussions or information to be passed to or between Health professionals for the purpose of
improving your well being? YES J NO J
Consent
Terms and Conditions
I understand that the aforementioned are possible significant risks and complications specific to my individual
circumstances that may have a bearing upon my decision to proceed with the proposed treatment.
The therapist has explained the treatment options to me and will discuss with me during the treatment if she/he makes
any further changes to the treatment.
The therapist has explained the associated risk and possible side effects with this treatment and any potential risks or
outcomes if the treatment is changed.
The therapist has explained that I have the right to refuse treatment or changes to the treatment and that she/he or I have
the right to stop the massage at anytime.
I understand that I have the right to ask for further information on treatments that include breast, buttock or groin areas
and refuse treatment of these areas at anytime. I may be requested to complete a further consent form for these areas to
be treated.
I have the following points of concern and have advised the therapist prior to treatment
EG Do not massage face, ears or stomach. I do not wish to remove my undergarments.
Please tick the boxes once read and sign and date the Consent
I acknowledge that I have read the terms and conditions of the treatment as indicated
I acknowledge that I have understood the terms and conditions of the treatment as indicated
I verify that the client information and history given is, to the best of my knowledge, true and accurate and I
undertake to advise the therapist of changes that may occur in any of my conditions at any future massage
treatment that may occur.
I undertake to advise the therapist of any changes that may occur in my medication including herbal,
homeopathic, Chinese traditional and naturopathic remedies at any future massage treatment that may occur.
I have received the following information brochure on ______________________________________________
I hereby give my consent to this treatment.
Signature: Date:
Form/IC/2006V1 © AAMT 2006
Australian Association of Massage Therapists Ltd ABN 70 104 153 460
Member Guidelines for Logo Use
May 2006
AAMT Guidelines for Logo Use
The AAMT Logo Guidelines have been developed to ensure the Association promotes a consistent image.
The AAMT logo assists members to increase their profile in the community and with other service providers.
For the logo to be successful, it must be applied consistently to all Association and member publications, and
visual representations. The following guidelines will assist members to maintain a consistent, high quality
AAMT identity.
Components of the AAMT Logo
The logo consists of a number of key components: the AAMT name; logo; official colours and fonts.
Combinations of these are used in AAMT official documents, publications, letterheads, website and
advertising materials. Members can have access to the components by following the guidelines set out
within this document.
For variations to the guideline please contact AAMT on 1300 138 872.
Note: The AAMT logo is trademark protected and may not be used for any purpose other than Association
and member publications and communications.
The AAMT Logo
The AAMT logo comprises of an open hand containing a map of Australia, representing our national
coverage, and our initials on a dark blue background. The full name of the Association is in typeface
“Bangle”. The typeface has been specifically modified within the AAMT logo. As a result, the logo should
only be reproduced from original digital files, or from bromides.
The AAMT logo can be used on all printed and promotional material.
It is very important that the AAMT logo is used correctly. This will enhance the strength of the Association’s
overall identity. Do not distort or modify the logo, or use it abutting other organisational logos.
Logo Colours
The logo can only be reproduced in AAMT blue (PMS 293) or black. The colour codes for computer
simulations are:-
RGB 0 71 186 or CMYK 100 57 0 2
Logo Printing
The logo will normally be printed offset but may also be embossed in the prescribed colours.
Minimum clear space of 5mm must be maintained around the logo.
Newspaper Print
Members may use either the logo, or if inappropriate the typographic option of ‘Member AAMT’ may be used.
The typeface for this option is Arial Bold.
Member AAMT Member AAMT Member AAMT
12pt 10pt 8pt
Note: AAMT must appear in capitals at all times.
Business Card and Advertising with Logo
Members must state their full name or at least First initial and Surname e.g. A. Smith, not just Anne.
If a business name is included, the member’s name must still be shown as mentioned above.
Additional information can include qualifications, modalities, and hours of availability
Conditions of use of AAMT Logo
The Australian Association of Massage Therapists Ltd relies on members to produce material which
complies with the Trade Practices Act 1974. Misleading or deceptive advertising must be avoided. The
AAMT accepts no responsibility for any breaches of laws relating to members’ marketing collateral.
Agreement
I accept the conditions of use as prescribed in these guidelines.
Signature _____________________________ Date ________________
Please send me a digital copy of the logo on the following format (select one only):
CD ROM Email
Member Name (Print) _______________________________ Member No______________
Email Address _____________________________________________________________
Return to
Post: Level 6, 85 Queen Street, Melbourne VIC 3000
Fax: 03 9602 3088
Office Use Only
Dispatch Date ________________ Initial __________
Australian Association of Massage Therapist Ltd
Please complete entire form and fax to 03 9602 3088 or
mail to Level 6, 85 Queen St, MELBOURNE VIC 3000
Shirt Order Form
Members Only T-Shirts $30 each (inc GST)
Polos $50 each (inc GST)
Member Details
Place your order here…
Name:
For style, sizes and colors - please see reverse
Postal address: Quantity:
Style:
Suburb: Post Code: □ Spirit Polo □ Strike Polo □ T Shirt □ V Neck T Shirt
□ Mens □ Ladies
Member No:
Color:
Size:
All shirts are
embroided, top left
hand side, with the
AAMT Logo
Quantity:
Style:
□ Spirit Polo □ Strike Polo □ T Shirt □ V Neck T Shirt
□ Mens □ Ladies
Note: not actual size
Color:
Payment Details
T-shirts $30 each (inc GST) Size:
Polos $50 each (inc GST)
Payment Method Amount $ _____________
□ Visa □ Master Card
Card Number Quantity:
Expiry / Style:
Name on Card □ Spirit Polo □ Strike Polo □ T Shirt □ V Neck T Shirt
Signature □ Mens □ Ladies
Color:
□ Cheque/Money Order - made payable to Australian
Association of Massage Therapists Ltd
Size:
Office Use Only
Date placed Date processed
To order more than 3 styles, please use an additional
/ /20 / /20 order form.
© AAMT - Updated May 2009
Australian Association of Massage Therapist Ltd
Shirt Order Form – styles, sizes and colors available
Members Only
Spirit Polo - Breathable comfort, 100% Polyester-Sports knit, Single stripe knitted collar
Colors:
• White/Black Sleeves
Mens Style Polo (P2000) • Spring Blue/White
Sleeves
• Navy/White Sleeves
Sizes: Half Chest (cm)
S M L XL 2XL 3XL 5XL
52 55 58 62 65 71 79
Colors:
• Pink/White Sleeves
• Navy/Fuchsia
Ladies Style Polo (P200) Sleeves
• White/Black Sleeves
• Spring Blue/White
Sleeves
• Navy/White Sleeves
Sizes: Half Chest (cm)
8 10 12 14 16 18 20 22 24
46.5 49 51.5 54 56.5 59 62 65 68
Strike Polo – Sports knit new polyester fabric, 2 color contract stripe knit collar, contrast shoulder panel and
piping, side splits NOTE: Ladies style is sleeveless
Mens Style Polo - Sizes: Half Chest (cm)
S M L XL 2XL 3XL 5XL
52 55 58 62 65 71 79
Ladies Style – Sleeveless - Sizes: Half Chest (cm)
8 10 12 14 16 18 20 22 24
48 50 52.5 54.5 57 60 63 66 68
Colors:
• White / Spring Blue / Navy • Maroon / Gold / White
• Black / Teal / White • Red / Black White
• Black / Purple / White • Navy / Gold / White
NOTE: not all colors • Navy / Red / White • Black / Red / Gold
shown • Forest / Gold / White • French Blue / Black / White
T- shirt – 100% cotton, bright slim fit, plain or crew neck, top stitched shoulder, armhole and cuff
Colors: Sizes:
• Pink
• Blue Ladies (T2225)
• White
• Yellow 8 - 22
• Grey
• Green Mens (T2200)
• Orange
• Black
S – XL
Ladies V Neck Stretch T-Shirt – 95% cotton elastine single jersey fabric, fitted short sleeve
Colors: Sizes:
• Black
Ladies (T968)
• Brown
• Red
8 - 22
• Blue
• White
• Pink
© AAMT – Updated May 2009
Australian Association of Massage Therapists
Code of Ethics &
Standards of Practice
Code of Ethics
Preamble
This Code of Ethics is a statement about for critical reflection. It also provides 1. Statements to the 5 principles
appropriate and expected standards of some assistance with the resolution of • Treatment decisions should be
professional conduct of AAMT members moral and ethical dilemmas arising in consensual between the therapist
and as such reflects the values of the workplace. and client and the therapist should
the Association. This Code describes provide explanation to the client/
The Board of Directors of AAMT patient in any changes of methods of
the professional conduct expected of
reserves the right to amend the Code treatment used.
members to preserve and enhance
of Ethics, as and when it is deemed • Confidentiality is to be maintained
their professional reputation as well as
necessary. between client/patient and therapist.
the general reputation of the massage
Clinical information shall be stored
industry in Australia. Further the Code Adherence to this Code in a confidential manner and
of Ethics seeks to protect the general involves a commitment communication, unless otherwise
public. The Code has been developed
to 5 principles specified, between therapist and
to inform and guide the decisions client shall remain confidential.
• The primary factor in all treatment
and behaviour of all therapists and • Members will conduct their practice in
decisions is the client/patient’s
others involved in the provision of an accepted professional manner as
well-being.
massage and related services under set out in the Standards of Practice.
• Maintain Client/Patient/Therapist
the provisions of the Association. This • Members will not wilfully misrepresent
confidentiality
Code of Ethics applies to all massage their qualifications, training or
therapists who are members of the • Treat the client/patient according to experience.
competent application of accepted • Members are required to uphold the
Australian Association of Massage
techniques and principles. law and the rules, regulations and
Therapists Ltd.
• Maintain a commitment to the values of the AAMT. If a member has
This Code of Ethics is not intended to, development of the industry/ breached these rules and regulations,
and could not possibly provide easy profession. they may be brought before an
answers, formulae, or prescriptive ethics committee and/or may have
• Maintain a supportive professional
solutions for the complex professional their membership revoked.
attitude to our colleagues and the
dilemmas massage therapists face in industry.
their work. It does provide a basis
1
Australian Association of Massage Therapists
Code of Ethics continued
2. Propriety 4.5 When working with or for other 5.9 Advance financial arrangements
persons or organisations, members should be made and be understood
2.1 Confidentiality of client information
shall maintain the highest integrity by clients to safeguard their
must be observed. Consent must
and standard of the profession. interests.
precede information disclosure.
2.2 Members will honour the clients’ right
5. Therapist – Relationship 5.10 Unless a client/patient chooses
5.1 Australian Association of Massage to consult a member privately, a
to personal privacy and modesty.
Therapists’ members are required to member shall not receive private
2.3 Members will maintain professional remuneration for professional
keep adequate and relevant client
ethical standards and comply with services to persons who are entitled
records in line with Clause 2.4.
generally accepted standards of to the member’s services through an
professional behaviour. 5.2 Clinical, consulting and evaluative institution or agency.
information must be kept
2.4 Members will maintain fair and 5.11 Members may not receive
confidential and communicated only
reasonable business principles for remunerations for referring client(s)
for professional purposes to persons
clients. to other professionals for services.
legitimately involved in the client/
2.5 Members will avoid any interest or patient’s case with client consent. 6. Professional Conduct
activity which might put him or her in
5.3 Records must be stored and, 6.1 Members will adhere to the
conflict or potential conflict with their
where necessary, disposed of in Constitution, Code of Ethics and
obligation to act in the best interests
a confidential manner and kept/ Standards of Practice of the Australian
of the client at all times.
archived in accordance with Federal Association of Massage Therapists.
3. Competence and State/Territory Legislation. 6.2 Members will not publicly criticise
3.1 Members will demonstrate competent 5.4 Where clients/patients are unable other members’ in a manner that
therapeutic decision making and to give informed consent, due to casts doubt on their professionalism
treatments, within the scope of age, psychological state, medical and competence.
practice and will not misrepresent condition etc. consent must be 6.3 Members shall co-operate in any
their qualifications, training or obtained from the legal guardian. inquiry instituted by the AAMT over
experience.
5.5 When treating minors (under Code of Ethics breaches or any other
3.2 No member shall perform any work or 16 years of age) they must be issue.
action that contravenes any Australian accompanied for treatment by a
Federal or State Legislation.
7. Professional Development
parent/guardian and have written
7.1 Members must undertake continued
4. Responsibility permission for such treatment.
Professional Massage Education on
4.1 Members are personally responsible 5.6 A member shall not engage in sexual a regular basis. Required points are
for their professional decisions. misconduct or conduct or practices set by Board of Directors.
4.2 Members must give due consideration of a sexual nature or offer services
7.2 Members must maintain Public
to the foreseeable consequences of that are sexual in nature with a
Liability and Indemnity Insurance.
their actions. client/patient.
7.3 Members must maintain currency
4.3 Members should have a working 5.7 A member should not exploit the
at an appropriate level of First Aid
knowledge of and practice within position of power of a therapist over
Certificate and CPR as determined by
the relevant principles of laws and a client.
the Board of Directors.
policies that relate to their work. 5.8 If a member and consenting client wish
4.4 Support the development and to conduct an intimate relationship,
implementation of laws and policies that client should be referred to
that promote the practice of massage. another member for treatment.
2
Australian Association of Massage Therapists
Code of Ethics continued
8. Employer/Employee 9.2 Have their fee structure, cancellation
Relationships policies/penalties and other relevant
conditions clearly displayed.
8.1 All Australian Association of Massage
Therapists members will ensure that 9.3 Must comply with Occupational Health
any person in their employ: & Safety Laws and Local Council
By Laws in relation to hygienically
8.1.1 Is adequately and appropriately
maintaining bathroom and toilet and
trained/qualified to perform the work
facilities.
required of them.
10. Advertising
8.1.2 Is adequately covered by
Professional Indemnity Insurance. 10.1 When advertising or making public
statements AAMT members must:
8.1.3 Is not subject to harassment,
including sexual harassment by the 10.1.1 Not make statements on
employer, other employees or clients. behalf of AAMT and ensure that
public statements are personal
8.1.4 Is employed under such
endorsements only.
conditions as dictated by Australian
Legislation. 10.1.2 Register to use and comply
with Association rules when using the
8.1.5 Abides by the AAMT’s Code
Association’s Logo.
of Ethics and Standards of Practice
where the primary operator is a 10.2 AAMT members must:
member of AAMT. 10.3.1 Not falsely imply sponsorship
8.2 The employee will not attempt to or verification by any organisation.
solicit the custom of any client of the 10.3.2 Ensure that advertisements
employer. or statements seeking research
8.3 If a client expresses the wish to participants, clearly state the purpose
transfer custom from the employer’s and nature of the study and any
clinic to the private practice of the costs and obligations accepted by
employee, the employee/employer the participants.
must observe transition of business 10.3.3 Ensure that advertising
principles. complies with Australian Laws relating
8.4 The employer must ensure that there to misleading or deceptive conduct
is no fraudulent use of health fund and other unfair practices such as
provider numbers. discrimination.
9. Consulting Premises
Members of the Australian Association
of Massage Therapists will ensure that
professional premises:
9.1 Should display, or provide on request,
member qualifications certificates,
and the Australian Association of
Massage Therapists Membership
Certificate.
3
Australian Association of Massage Therapists
Standards of Practice
Preamble • Not engage in sexual misconduct
or conduct or practices of a sexual
brought before the ethics committee or
has his or her membership revoked.
This Standards of Practice is a statement nature or offer services that are
about appropriate and expected sexual in nature to clients. Sexual Misconduct
standards of professional conduct of • Maintain fair and reasonable business Sexual Misconduct may include many
AAMT members and as such reflects the principles when dealing with clients. different behaviours with a client. This
values of the Association. This Standard includes, but is not limited to, sexually
describes the professional conduct • Avoid any interest or activity which
might be in conflict or potential demeaning behaviour including any verbal
expected of members to preserve and or physical contact which may reasonably
enhance their professional reputation as conflict with my obligation to act in
the best interests of the client at all be interpreted as demeaning, humiliating,
well as the general reputation of the embarrassing, threatening or harming.
massage industry in Australia. Further the times.
Standard seeks to protect the general
public. The Standard has been developed
In reference to Colleagues I commit to:- Practices which
to inform and guide the decisions and • Work with my colleagues to improve
the standard of massage.
may assist massage
behaviour of all therapists and others
involved in the provision of massage and • Support and assist colleagues in their
therapists in the
related services under the provisions of professional development. prevention of sexual
the Association. This Standard of Practice
applies to massage therapists who are
In reference to the General Public I misconduct
commit to:-
members of the Australian Association of Massage Therapists should:
Massage Therapists Ltd. • Provide services that are responsive
to community needs and refer if • Provide clear, direct information
This Standards of Practice is not intended necessary. regarding the extent of massage
to, and could not possibly provide easy therapy treatment.
answers, formulae, or prescriptive • Promote and market services in a
truthful, ethical and accurate manner. • Refrain from any behaviour that
solutions for the complex professional sexualizes, or appears to sexualize,
dilemmas massage therapists face in • Support the development and the client/therapist relationship.
their work. It does provide a basis for implementation of laws and policies
critical reflection. It also provides some that promote the practice of massage • Refrain from participating in a sexual
assistance with the resolution of moral by working with Government, relationship or any conduct of a
and ethical dilemmas arising in the regulatory bodies and authorities. sexual nature with a client, whether
workplace. consensual or otherwise, from the
• Be compliant with Federal, State/ beginning of the client/therapist
The Board of Directors of AAMT reserves Territory and Local Government laws relationship.
the right to amend the Standards of and policies that relate to massage.
Practice, as, and when it is deemed • In the event that the client initiates
In reference to myself as a sexual behaviour, clarify the purpose
necessary. Professional I commit to:- of the treatment and, if such conduct
Standards of Practice • Update and improve my expertise
and practice continually through
does not cease, terminate or refuse
treatment.
These Standards of Practice were formal and informal professional
developed from core values of the AAMT • Recognise that sexual activity with a
development.
and are aimed at assisting the professional client, student, employee, supervisor,
• Work within the limits of my or trainee is prohibited even if
massage therapists to evaluate and adapt professional role, and avoid
performance in their practice. consensual.
misrepresentation of my professional
In reference to Clients I commit to:- competence and qualifications. • Refer the client to another massage
therapist if an intimate relationship
• Maintain strict confidentiality, privacy • Be an advocate for my profession and with a consenting client is proposed
and accurate records behave in a manner that will enhance or commences.
the good name and well being of the
• Honour the client’s right to personal • Not touch the client’s genitalia. or
• Not touch the client’s genitalia
profession.
privacy and modesty. breast area unless it area unless
• Not touch the breast is required
• Comply with applicable Federal and for legitimate treatment treatment
required for legitimate purposes
• Create and maintain a safe and
State/Territory legislation. and only after receiving receiving
purposes and only after informed
healthy environment for practice.
• Act in the community in ways voluntary voluntary
informed consent consent.
• Engage in practices that are
that enhance the standing of the • Responding more definitely to
respectful of clients and not degrade,
profession inappropriate client behaviour
endanger, exploit or harm them.
• Abide by the rules of the AAMT. • Refer to the AAMT Guide for the
• Not exploit my position of power/
professional relationship with a client A breach of the Standards of Practice may Prevention and Management of
as a massage therapist mean that the therapist has a case that is Sexual Misconduct
4
Australian Association of Massage Therapists
Guide for the Prevention
and Management of
Sexual Misconduct
Important Information
Sexual Misconduct is a very complex
problem. It encompasses issues of sex,
Vulnerability factors
gender power and communication.
THe PoweR IMbALAnce for health professionals
This leaflet is provided for massage
beTween PRofeSSIonAL and clients
AnD PATIenT negATeS THe
therapists to promote awareness of the • Personal Life issues /Stress
issues of Sexual Misconduct and to assist PoSSIbILITy of An equAL,
• Drug / alcohol abuse
in the management of any potential or conSenTIng ReLATIonSHIP
real situation. • Professional isolation
(4)
Massage Therapists hold a position of • Mental illness
power in relation to their clients the same Professional boundary violations
as any health care professional. While
the client may not be directly aware of What is Sexual often accompany or precede sexual
misconduct. The areas where a
the power imbalance, the therapist is Misconduct ? professional relationship are defined
obligated to understand it and control its including boundaries such as appointment
Sexual Misconduct can be divided into
limits. time, place, gifts, appropriateness of
the following areas;
clothing, language used, disclosure of
• Sexual Assault
Myth • Sexual Relationship
personal information and physical contact
not directly related to the treatment.
• Inappropriate Relationship
All Sexual misconduct is performed by evil
and corrupt professionals and if these bad • Inappropriate Treatment
apples were eliminated from the industry • Sexual Harassment DIffeRenT InDIvIDuALS
all would be well.
• Therapist Self-Disclosure wILL PeRceIve AnD ReAcT
To beHAvIouR In
Some examples of
Fact this would be: DIffeRenT wAyS.
AccoRDIng To LAw,
Studies of professionals involved in • Having a sexual relationship with a
client during the course of, or following unweLcoMe conDucT IS
sexual boundary violations indicate that
sexual misconduct occurs amongst a treatment conDucT THAT IS noT
diverse group who become involved with • An unnecessary treatment such as SoLIcITeD oR InvITeD.
clients for a variety of reasons. It can be breast massages (2)
assumed that all professionals are at
risk for boundary violations under certain • Making sexual, personal or erotic
circumstances. comments to a client during treatment
1
If A MeMbeR AnD conSenTIng cLIenT wISH To conDucT An
InTIMATe ReLATIonSHIP, THAT cLIenT SHouLD be RefeRReD
To AnoTHeR MeMbeR foR TReATMenT.
(5)
Sexual Misconduct • Practitioner anecdotal comments eg:
you have beautiful eyes / skin …
Sexual Harassment A gooD TeST IS:
• Trips or social events outside the clinic ‘If An ALLegATIon wAS
both sexual misconduct and sexual
harassment can create significant • Dinner, lunches or alcohol MADe AgAInST Me wouLD
problems for the therapist, the issues are • Phone or SMS contact outside of clinic THe fAcTuAL evIDence of
not identical but equally damaging. The
• giving a client a lift home My beHAvIouR AnD
similarity is the abuse of power regardless
of the intent. If the client manouvered • client or practitioner insisting on the MAnneR SeRve To
the therapist to give comment or invite last appointment of the day IncRIMInATe Me oR
touch, there is no excuse, the law deems AbSoLve Me In THe
• giving a client an inappropriate gift
the practitioner to have the knowledge to
conduct themselves professionally and • Poor or inadequate draping
oPInIon of My PeeRS’.
prevent the behaviour.
While health practitioners may not be “IT IS noT youR oPInIon, IT
aware of their influence, patients usually IS THAT of oTHeRS THAT
perceive a power differential between wILL uLTIMATeLy DeTeRMIne
themselves and their treating health
practitioners. given this power differential,
A bReAcH of bounDARIeS”.
any exploitation of the relationship (6)
between the patient and the health
practitioner for the gratification of the
practitioner is an abuse of power.
The following list gives some examples of
the warnings that can start a downward
slide to sexual misconduct: what to do if an at-risk
• Personal conversation intruding on the situation occurs
clinical work
• ensure all contact is within normal
• body contact eg: pats on the shoulder, The violations of professional boundaries
practice boundaries
hugs can be made by either the practitioner
or the client. However, because health • Refer the client to another practitioner
• not charging or billing for treatment professionals are in a position of power and cease treatment
relative to the client, the law holds them
• Seek advice for personal vulnerability
to a higher standard of behaviour. They
SInce 2003, factors for self
are required to place the interests of the
THe MAjoRITy of client above their own. • Keep meticulous records
coMPLAInTS To AAMT Sexual behaviour with a client may affect • Seek professional or legal advice
InvoLvIng SexuAL the clinical judgement of the health • contact your Association and Insurer
MISconDucT HAve practitioner in the management of the
client.
IncLuDeD one oR MoRe
contact with professional peers should
of THeSe wARnIng SIgnS.
be maintained to allow for personal and
professional support and critical opinion
on how to best manage difficult clients or
situations.
2
Australian Association of Massage Therapists
Understanding when a client / professional relationship has gone wrong, or has that
potential, is an important part of working towards resolving the problem.
What are the What if my client
consequences of reports sexual
sexual misconduct for misconduct by another
the client? IT MAy noT be THe eRoTIc therapist to me?
oR SexuAL AcTS wHIcH
Documented consequences for clients or you can provide your client with this
patients subject to sexual misconduct by HARM THe cLIenT MoST In brochure which explains professional
a health care professional include: SexuAL MISconDucT. boundaries.
• Anger THe vIoLATIon of TRuST Suggest they contact one of the
• Severe guilt IS TRuLy HARMfuL To ombudsmen on the back of this brochure
or contact the AAMT who have a formal
THe cLIenT.
• Profound depression complaints process.
• Relationship breakdown • Do not tell them what to do
• Hospitalisation • Do not approach the therapist yourself
• Suicide • Do not make a complaint of their behalf
What are the consequences of sexual
misconduct for the practitioner? A DocToR wHo engAgeS
In Any TyPe of SexuAL AcTIvITy
• guilt • career Trauma wITH A PATIenT IS guILTy of
• Relationship breakdown • financial Loss SexuAL MISconDucT
• Public Humiliation • Imprisonment AMA - 1994 -2004
Sex with existing or A relationship is still considered sexual
misconduct for the therapist.
Past clients
It is an abuse of the massage therapist /
Does client consent make a sexual client relationship that puts the therapists
relationship acceptable? needs first.
If the clients consents, and even if the It is always the responsibility of the
client initiates the sex, it is not acceptable therapist to establish professional
at any time to engage in a personal sexual boundaries with present and former
relationship with a current client . clients.
Guide for the Prevention and Management of Sexual Misconduct 3
Australian Association of Massage Therapists
AAMT – contacts:
What is our role? Health ombudsmen Any foRM of AbuSe
Members of AAMT are required to act in VICTORIA
THAT coMeS fRoM THe
accordance with the AAMT’s constitution, Office of the Health Services Commissioner
freecall™ 1800 136 066 veRy PeoPLe wHo ARe
code of ethics and Standards of Practice.
NEW SOUTH WALES
SuPPoSeD To PRoTecT
Members will observe the highest Health Care Complaints Commission
standards of ethics, integrity and
freecall™ 1800 043 159 uS, To wHoM we HAve
(within nSw)
professional conduct. QUEENSLAND
no cHoIce buT To
ethical behaviour is not simply compliance Health Rights Commission MAKe ouRSeLveS
freecall™ 1800 077 308 (within
with legal requirements; it extends to queensland excluding brisbane) vuLneRAbLe, IS THe
honesty, equity, integrity, and social brisbane 07 3234 0272
MoST DeSTRucTIve SeLf.
responsibility in all dealings. It is behaviour SOUTH AUSTRALIA
that holds up to disclosure and to public The SA Ombudsman gLoRIA STeIneM
Tollfree 1800 182 150 RevoLuTIon fRoM wITHIn
scrutiny. 1992
WESTERN AUSTRALIA
Office of Health Review
freecall™ 1800 813 583 (within wA)
TASMANIA
Health Complaints Commissioner
Tollfree™ 1800 001 170
(within Tasmania)
ACT
References
ACT Community and Health Services 1. AMA, AMA Position Statement 2004, Sexual
Complaints Commissioner conduct between Doctors and their Patients.
www.ama.com.au
Telephone (02) 6205 2222
NORTHERN TERRITORY 2. HReoc, code of Practice for employers, Sexual
Harassment in the workplace. www.hereoc.gov.au
Commissioner for Health & Community
Services Complaints 3. Medical Practitioners board of victoria,
freecall™ 1800 806 380 Professional boundaries: A guide for Doctors
Members and the public can register a www.medicalboardvic.org.au
complaint with AAMT at any time. AAMT Assault centres 4. national board for certification in occupational
Therapy, Inc. Sexual Misconduct by Professionals,
encourages the member and client to VICTORIA
2007
make a formal complaint so that the Centre Against Sexual Assault
Telephone 1800 806 292 5. national council of State boards of nursing,
matter can be investigated and heard by Does client consent make a sexual relationship
NEW SOUTH WALES acceptable? www.ncsbn.org
the national ethics committee which is
NSW Sexual Assault Service 6. nSw Health care complaints commission – Sexual
appointed by AAMT board to hear such Telephone 1800 424 017 Misconduct www.hccc.nsw.gov.au
matters. QUEENSLAND 7. Polseno D. 2000, Sexual Misconduct and
Qld Statewide Sexual Assault Harassment , AMTA journal www.amtamassage.org
Matters which are of a serious nature Helpline Telephone 1800 010 120
will be referred to the Police and/or 8. queensland nursing council, May 2000, Statement
SOUTH AUSTRALIA of Sexual Relationships between Health Practitioners
appropriate authorities. complaints can Yarrow Place and their Patients.
also be made to any of the Health Tollfree 1800 817 421 9. AAMT code of ethics, 2004
commissioners in any State or Territory. WESTERN AUSTRALIA
WA Sexual Assault Resource Centre
Telephone 1800 199 888
MeMbeRS TASMANIA Australian Association of
TAS Sexual Assault Support Services Massage Therapists
ARe ReSPonSIbLe Telephone (03) 6231 1817
foR THeIR ACT L6, 85 Queen St
PRofeSSIonAL DecISIonS. ACT Rape Crisis Centre Melbourne Vic 3000
Telephone (02) 6247 2525
T: 1300 138 872
(9) NORTHERN TERRITORY F: 03 9602 3088
NT Sexual Assault Reference Centre
Telephone (08) 8922 7156
www.aamt.com.au
4 Guide for the Prevention and Management of Sexual Misconduct