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Training Needs Analysis - PowerPoint

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					Training Needs Analysis

If you think training is expensive
          try ignorance!
Learning Outcomes
Define a training needs analysis
(TNA)
Explain the significance of a TNA
Explain the process for carrying out
a TNA
Conduct a TNA
Report the findings of a TNA

                                       2
    The Training Process
             Identify
               the
              Need
Evaluate                Plan
   the                    the
 Training               Training

            Deliver
              the
            Training


                                   3
What is a training needs analysis?
A training needs
analysis is the
method of
determining if a
training need exists
and if it does, what
training is required
to fill the gap.

                               4
Why should you conduct a TNA?
Avoid training for ‘training sake’.
Supports cost effective training.
Targets areas of greatest need.
Gives information on the organisation’s
climate.
Gives commitment from managers and
trainers
Separates the ‘symptoms’ from the causes.
                                       5
 How can a need to identified?
Complaints from staff, customers/clients
Poor quality work
Frequent errors
Large staff turnover           Indicators
                                   of a
Deadlines not being met           need
Conflict amongst staff
New equipment systems
                                            6
     Job information that
    needs to be collected
         Job roles
 How
         Job process
often?                       How
         Task list          hard?
         Job problems
         Task frequency
         Task difficulty
         Task importance

                             7
   How to do a TNA - process
1. Document the problem
                                                      7
  2. investigate the problem                        steps

      3. Plan the needs analysis

             4. Select the technique

                 5. Conduct the analysis

                      6. Analyse the data

                           7. Report the findings
                                                            8
Techniques for carrying out TNA’s
 Interviews
 Survey questionnaires
 Job descriptions and person
 specifications
 Critical incidents
 Log books and other company records
 Industry seminars
 Supervisor’s reports
                                       9
      Report the findings
Title page
Executive summary
Table of contents
Introduction
Recommendation
Training Plan
Data collection and analysis methods
Cost analysis, proposed costs of
recommended solutions

                                       10
               Recap!
A TNA is the method of determining if a
training need exists and if it does, what
training is required to fill the gap.
Much of the TNA process is about asking
questions and getting answers
Performing a TNA requires seven steps,
which build on each other.
Costing the performance problem and
comparing training costs is an important
part of the TNA report
                                        11

				
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posted:1/28/2012
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