Training Needs Analysis
If you think training is expensive
Define a training needs analysis
Explain the significance of a TNA
Explain the process for carrying out
Conduct a TNA
Report the findings of a TNA
The Training Process
What is a training needs analysis?
A training needs
analysis is the
determining if a
training need exists
and if it does, what
training is required
to fill the gap.
Why should you conduct a TNA?
Avoid training for ‘training sake’.
Supports cost effective training.
Targets areas of greatest need.
Gives information on the organisation’s
Gives commitment from managers and
Separates the ‘symptoms’ from the causes.
How can a need to identified?
Complaints from staff, customers/clients
Poor quality work
Large staff turnover Indicators
Deadlines not being met need
Conflict amongst staff
New equipment systems
Job information that
needs to be collected
Task list hard?
How to do a TNA - process
1. Document the problem
2. investigate the problem steps
3. Plan the needs analysis
4. Select the technique
5. Conduct the analysis
6. Analyse the data
7. Report the findings
Techniques for carrying out TNA’s
Job descriptions and person
Log books and other company records
Report the findings
Table of contents
Data collection and analysis methods
Cost analysis, proposed costs of
A TNA is the method of determining if a
training need exists and if it does, what
training is required to fill the gap.
Much of the TNA process is about asking
questions and getting answers
Performing a TNA requires seven steps,
which build on each other.
Costing the performance problem and
comparing training costs is an important
part of the TNA report