2011 04 19 11401 Robertson.doc

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					Legal and Electoral Services
Rebecca Turner
Data Protection & Information Officer
t) 020 8891 7948                                                        Please contact us if you
e) xxxxxxx.xxxxxx@xxxxxxxx.xxx.xx                                       need this in Braille, large
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Text phone 020 8891 7804                                                   another language


FIRST CLASS

19 April 2011

xxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx


Our Ref: L/BO/e11401


Dear Mr Robertson,

RE: REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your email dated 24 March 2011 requesting, under the Freedom of
Information Act 2000 (‘the Act’), information regarding dementia care in the London
Borough of Richmond upon Thames.

I will deal with each of your points in the order that you raise them:

    1. Please publish previous FOI requests and replies about dementia care including
       day care over the last 5 years.

We are not able to provide you with the information requested for a 5 year period. We
have provided this information from October 2010 to present. There is no centralised
data management system with this level of detail and with over 700 FOI requests each
year the cost of locating and retrieving information going back further would exceed the
"appropriate limit" as stated in the Freedom of Information (Fees and Appropriate Limit)
Regulations 2004, which is set at £450. It is estimated that it would cost in excess of
£1000.00 to comply with your request. Section 12(1) of the Act states that a Public
Authority is not obliged to comply with a request for information which would exceed the
appropriate limit.

Please be advised that the Act gives you a right of access to information and not
documents. Therefore, we have extracted the information from previous similar
requests on the topic of dementia care that we construe as relevant to your request.

The reason that we have not provided copies of the requests themselves is that section
40(2) sets out an exemption for third party data if one of the conditions set out in section
40(3) or 40(4) is met. Section 40(2) together with the condition in section 40(3)(a)(i)
provides an absolute exemption where disclosure of the personal data would breach
any of the data protection principles. The Data Protection Act 1998 (‘the DPA’) defines
Civic Centre, 44 York Street, Twickenham TW1 3BZ DX 200027 Twickenham
t) 020 8891 1411 f) 020 8891 7733 www.richmond.gov.uk
Personal Callers: Regal House, London Road, Twickenham TW1 3QB
Helen White, Interim Head of Legal and Electoral Services
data as that which is capable of identifying a living individual. The first principle of the
DPA provides that processing of personal data must be done fairly and lawfully. This
requires us to take into account the reasonable expectations of an individual when
processing their information. We consider it unreasonable to disclose the personal
information (names and contact details) of those who have made requests for
information and have therefore presented the information to which you are entitled to as
below:

    A. Ref - 11180 - Is it possible to see the full cost benefit analysis that was used to
       justify the closure of Tangley Hall?

    (Please find the response to this request attached in E11401 – Appendix 1A and B)


    B. Ref - 10677 - In respect of each of the four care homes; namely Tangley Park,
       Sheen, Twickenham and Ham

    The cost of running each care home per annum
    Whether the care home is making a profit or a loss
    The budget for each care home (10/11 budget)
    Management accounts (if we have this)
    Staff costs
    Occupancy rate for each care home
    Transport costs for each care home (costs of moving the user)
    Personal budget from service user

(Please find the response to this request attached in E11401 – Appendix 2 A and B)


    C. Ref - 10731 - Please can I have the following for 2010/11 and onwards/projected:

    An analysis of Overheads for each of the 4 day centres. I.e. A breakdown/split
     showing how each overhead figure has been apportioned/allocated to each day
     centre.
    Detailed breakdown of the transport costs - an analysis for each day centre
    The income for each day centre. Currently the budget figure only show approx £15k
     (food) income and not the Self Directed Support income - which is approx £58 per
     client.
    The options appraisal/scenarios testing for retaining or closing these day centres.
    A letter explaining who owns the Freehold of Tangley (1 Bramble Lane, Hampton
     TW12 3XB) and who owns the lease and what time period it covers. (For example -
     Freehold land might be owned by Richmond Churches Housing Trust) and building
     leased on a long term lease by LBRuT

(Please find the response to this request attached in E11401 – Appendix 3)


    D. Ref - 10887 - I understand that an internal review report was prepared in 2008
       relating to day centres in LBRUT. Its runs to approximately 88 pages.

Civic Centre, 44 York Street, Twickenham TW1 3BZ DX 200027 Twickenham
t) 020 8891 1411 f) 020 8891 7733 www.richmond.gov.uk
Personal Callers: Regal House, London Road, Twickenham TW1 3QB
Helen White, Interim Head of Legal and Electoral Services
(Please find the response to this request attached in E11401 – Appendix 4)


  E. Ref - 11006 - Following on from the Health & Adult Services Scrutiny meeting
     Thursday 6 January and the discussions on agenda item 3 and 4 that evening,
     please can you let me have :

       a copy of the tendering brief / terms of reference for the consultants report
        looking at the suitability of moving Tangley users to Ham day centre. The
        consultants report (but not the tendering brief / terms of reference) was handed
        round to some attendees at the Scrutiny meeting).
       Request for the tendering brief
       a detailed / full explanation on how the 8 minutes stoppage / pick-up / return
        home time was arrived at in numerous reports - precisely what basis / calculation
        has been undertaken and when / over how many journeys to arrive at 8 minutes.
        eg My expectation is that morning pick-ups take longer than evening return home
        / drop-offs , so were the two averaged ?
       job description and role profiles for the 4 day centre managers and for the
        manager / divisional managers role immediately above that of the 4 day centre
        managers. This is being requested in the light of recommendation 9 in agenda
        item 3.

(Please find the response to this request attached in E11401 – Appendix 5)


        2. Please publish the most recent estimates of how much dementia day care in
        the borough saves the council in residential care fees. So I am interested to know
        how cost centres like Tamley Hall and Ham Day Centre are linked with revenue
        streams such as fee payments for them. Obviously both daycentres exist to
        reduce the councils costs in residential care, and any figures available to
        estimate how much they save in residential care costs to the council would be
        much appreciated.


I can confirm, in line with our duty under s 1(1) of the Act, that we do not hold the
requested information.

You have the right of appeal against the decision. If you wish to appeal please set out in
writing your grounds of appeal and send to the Information Lawyer, Civic Centre, 44
York Street, Twickenham, TW1 3BZ. Tel: 020 8891 7948. E-mail:
xxx@xxxxxxxx.xxx.xx

If you are dissatisfied with the outcome of the internal review you may appeal further to
the information Commissioner’s Office at:

Wycliffe House
Water Lane
Wilmslow
Cheshire
Civic Centre, 44 York Street, Twickenham TW1 3BZ DX 200027 Twickenham
t) 020 8891 1411 f) 020 8891 7733 www.richmond.gov.uk
Personal Callers: Regal House, London Road, Twickenham TW1 3QB
Helen White, Interim Head of Legal and Electoral Services
SK9 5AF

fax: 01625 524 510
DX 20819

www.ico.gov.uk


Yours sincerely,
Rebecca Turner

For Head of Legal and Electoral Services




Civic Centre, 44 York Street, Twickenham TW1 3BZ DX 200027 Twickenham
t) 020 8891 1411 f) 020 8891 7733 www.richmond.gov.uk
Personal Callers: Regal House, London Road, Twickenham TW1 3QB
Helen White, Interim Head of Legal and Electoral Services

				
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