Manual of H.264 DVR card
Model No.:W3-DC0104C
W3-DC0104C-S
W3-DC0108C
W3-DC0108C-S
Content
Chapter 1 System Hardware & Software Installation …………………………..3
1.1 Hardware Installation ……………………………………………………………...…….….3
1.1.1 Install audio/video capture card to PC ………………………….………..…….…….…3
1.1.2 Connect DVR card (W3-DC0104C-S) with Video/Audio Cable2 …………..…..........3
1.1.3 Connect DVR card (W3-DC0108C) with video cable ………………….……...………4
1.1.4 Connect DVR card (W3-DC0108C-S)with video/audio cable ……………….………..4
1.1.5 Hardware WatchDog Installation …………………………………...……...……………4
1.1.6 Install DX-485NET, DX-DIOxxx, DX-RELAYxxx ………………………...……………..5
1.1.6.1 DX-485NET ………………………………………………………………………………5
1.1.6.2 DX-DIOxxx ……………………………………………………………..………………..5
1.1.6.3 DX-RELAYxxx …………………………………………..……………………………….5
1.2 Installation of Driver ………………………………...……………………………………….6
1.3 Software Installation ………………………………………….……………………………..7
1.4 Uninstall ……………………………………….…………………………………………..….8
Chapter Two DVR System Setup ……………….…………………………….....9
2.1 Brief introduction of main interface ……………………………………………………….9
2.2 Description of main interface buttons …………………………..………………………..11
2.3 Setup …………………………………………..…………………………………………….17
2.3.1 Storage Manage ………………………………………………………………………..…18
2.3.2 User Manage ……………………………………………………………………….……..20
2.3.3 Hardware manage …………………………………………………………….……...…..23
2.3.4 Record Schedule …………………………………...…………………………………….24
2.3.5 User-defined windows mode ………………...………………………………………….27
2.3.6 Motion Detection and Image setup ……………………………………………….…….30
2.3.7 Net parameter manage ……………………………………………………………….….33
2.3.8 System manage …………………………………………….………………...………….35
2.3.9 Log Manager …………………………………………………………...………………...37
2.3.10 Alert Linkage manage …………………………………………………………….…....38
2.4 Play record file ……………………………………………………………………………...41
2.4.1 Record search ………………………………………...…………………………………42
2.4.2 Play ………………………………………………………..…..…………..………………44
2.4.3 Special Screen Treatment …………………………………………………………..….46
2.5 Record file backup and print ……………………………………………………...………48
Appendix One Hardware & Software Requirements for DVR System and
Recommended Configuration ………………………………....51
3.1 Hardware & Software Requirements ………………………………………………..…..51
3.1.1Hardware requirements ……………………………………………… …………………51
3.1.2 Software requirements …………………………………………………………………..51
3.2 Recommended configuration ………………………………………………………..……51
3.2.1 Recommended configuration for 4 channels real time DVR …………………..……51
3.2.2 Recommended configuration for 8 channels real time DVR …………….….……....52
3.2.3 Recommended configuration for 16 channels real time DVR ………………..……..52
3.2.4 Recommended configuration for 20 channels or above real time DVR …….....…..52
Appendix Two Internet Monitoring …………………………...……………...…53
1 Solution to dynamic IP address ……………………………………………………………..53
2 IE Explorer …………………………………………………………………………………….53
Appendix Three Calculation of Hard Drive Space Usage ……………………58
Appendix Four FAQ ……………………………………………........................59
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Chapter 1: System Hardware & Software Installation
1.1 Hardware Installation
1.1.1 Install audio/video capture card to PC
1. Shut down the computer;
2. Uncover the computer cabinet;
3. Plug one or more video capture card into PCI port and fasten the
screw;
4. Cover the computer case;
5. Start up the computer.
Generally, after starting up computer, Windows Operation System will detect
hardware of Multimedia Video Controller automatically, and recommend you
to install driver. Please cancel this dialogue box and follow the wizard of
“driver installation”.
If computer dose not find this new hardware, this is probably caused by
improper installation or damage of the DVR card. Please plug it in again, or
contact your local supplier.
1.1.2 Connect DVR card (W3-DC0104C-S) with Video/Audio
Cable
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1.1.3 Connect DVR card (W3-DC0108C) with video cable
1.1.4 Connect DVR card (W3-DC0108C-S)with video/audio
cable
1.1.5 Hardware WatchDog Installation
This surveillance system can supply "Hardware WatchDog" function, with
which the computer will restart when system errors occur. Please follow below
steps for installation:
1. Connect the cable between the Reset pin port of computer mainboard
and DVR card Reset pin port. See the following picture:
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2. If the Reset Pin already connected with PC reset Switch, please pull
out and connect the cable between DVR card and mainboard as the
above instruction.
1.1.6 Install DX-485NET, DX-DIOxxx, DX-RELAYxxx
We can also supply other device to make a complete system:
1.1.6.1 DX-485NET
It is the brigde to connect Alarm Capture and Control Output devices with
computer, like DX-DIOxxx and DX-RELAYxxx.
It can also provide the interface from RS485 to RS232.
1.1.6.2 DX-DIOxxx
It is Digital Alarm Input/Output controller. We can provide different types of
controller according to different DVR card models.
1.1.6.3 DX-RELAYxxx
It can provide Relay insulation input/output interface. We can provide different
types of controller according to different DVR card models.
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1.2 Installation of Driver
Notice:
If there is other video capture card installed in your computer ， please
uninstall and delete them completely in order not to make conflict with each
other.
1) Plug the video capture card into PCI port, and start up the PC and enter
the window OS.
2) After entry to Windows OS, the system will detect the new hardware
automatically.
3) Run the driver CD ->Driver Auto Installation Program
or adopt the manual installation mode to install
capture card driver software.
4) Restart computer after installation is finished.
5) After DVR driver is installed，you can enter the "Device management",
following these steps: Window Start ---Setup---Control Panel ---System---
-Hardware ---Device Manager，check hardware device driver to ensure
whether DVR driver is installed correctly. Please see below picture for
your reference:
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driver
Notice：
If the drivers are installed successfully，then you will find “Saa713xPCI
Card WDM Driver” in the Device Manager window, like the above picture
showed.
1.3 Software Installation:
The Installation CD includes the following software:
1. DVR System Software
2. Central Monitoring System (CMS) (Optional)
3. DDNS Server Software (Optional. To be provided later)
4. PDA/Mobile Phone Explorer Software Based on WinCE (Optional. To be
provided later)
Install software according to the following steps:
1. DVR System Software
The DVR System Software shall be installed in the computer which is installed
with DVR card, run the "SDVRSetup.exe" and follow the instruction for
installation.
2. CMS (Central Monitoring System)
This shall be installed on central server with LAN (Intranet) of DVR system,
which has two versions. Standard version can manage four DVR surveillance
system (Max.:64 camera) in simultaneously. Specialized Version can manage
32 DVR surveillance systems (Max. 512 camera). When installing, just run the
driver CD: press the file of "CMSSetup.exe", according to the installation
wizard.
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Minimum Computer Requirement
Please ensure whether your computer meet with minimum requirements as
follows:
Hardware Requirement
Minimum Recommend Note
Processor Interl® Interl®
Cerelon4, 1.8MHz Celeron4, 2.6GHz above
Memory 256M 512M
Hard Disk 120GB 7200 rpm 250 GB 7200 rpm
Video Card Nvida TNT Geforce4, 64M Separate Video Card is
(Display memory) highly recommended
ATI, 64M(Display memory)
Direx Draw Supported
Overlay Supported
Resolution: 1024 * 768
Software Requirement
Operation Windows 2000 Professional，
System (Recommend with 120G HDD)
Windows XP Professional
DirectX DirectX 8.1 , DirectX 9.0
1.4 Uninstall
Run the installation program and choose "Uninstall" option or just enter
"Control Panel" and to uninstall the software by "add or delete software" tool.
Notice：When the system uninstalls the program, it may not automatically
delete files or contents created by user, which need to be deleted manually.
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Chapter Two DVR System Setup
2.1 Brief introduction of main interface
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8
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Name Description
1. Select split screen There are 1, 4, 6, 9, 10, 13, 16, 25 channels
split screen and full screen display optional
2. Camera name Display camera name
3. Camera record status Red means alarm record, green means
timing record. If “alarm record + timing
record” is selected, green “timing record”
will be on when there is no alarm,
otherwise red “alarm record” will be on.
4. Minimize button Minimize window menu button
5. Date, Time and Display current Date, Time and residual Hard
Disk Space Disk space
6. Playback Play files recorded
7. Setup Setup system running parameter and operation
function
8. Pan/Tilt unit control Control movement of pan/tilt unit, adjust camera
lens operate pan/tilt unit presets
9. Exit Press this button to login, logout, exit or lock up
system
10. Motion detection alarm Motion detection will be on when motions are
detected in preset area
Preset resolution of each camera is 320 x 240, and compression arithmetic is
MPEG4.
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2.2 Description of main interface buttons
1.【Selection of Split Screen】
●Up to 25 channels optional (1, 4, 6, 9, 10, 13, 16, 25 and full screen)
4ch 6ch 9ch 10ch 13ch 16ch 25ch Full Screen
●Full screen
Press “full screen” button, you can hide the preset area under full
screen monitoring mode. Right click the mouse on the screen to return
to original mode.
●Maximize the screen of single channel
Move the cursor to the channel desired and double click to maximize
the display screen.
If you want to maximize display screen of other channel under above
status, please double click left key of the mouse to return to previous
menu first, and then repeat above step.
●Auto tour of split screen.
Press “Setup” button on main menu, enter the page as follows:
Select “Preview-window tour (second)” option, and setup auto switch time
intervals (default time is 15 seconds), the DVR software will automatically
switch to the next split screen when in preset interval time.
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【Right Click Function】
● Right click the mouse, there are “Full Screen” and “Snapshot” options
selectable.
【PT Unit Control】
Control “zoom”,
“focus”, “iris”
functions of the lens
Adjust moving speed of
the PT unit
Control PZ unit to turn up,
down, left, right
“Auto” means auto cruising
Setup Preset Positions
● Preset Position Setting
Click button, it will change to , and enter Preset
Position Setup menu,
You can setup up to 15 preset positions, click to setup the first position,
please see below picture for your reference:
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Input preset-position name, click “OK” to confirm. Other presets follow the
same way.
●Transfer preset positions
Click button, it will turn into , shown as follows,
Click button, and transfer preset positions.
● Setup “Decoder to cruise automatically”, “Auto-Plane scan”
● After setting up the preset positions, click “Auto” button, enter
“Establishment the Decoder to cruise automatically” interface,
shown as follows:
13
① You need to connect PTZ decoder to support this “Auto-Plane scan”
function.
② Setup auto cruise of preset positions. Click this option, and enter the
interface shown as below:
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Click the drop-down menu, select the preset positions desired, and setup the
sojourn time (minimum 3 seconds), click “OK” to confirm.
【Minimize program】
Click to minimize program.
【Exit and Lockup】
Click , and below dialog box will pop up:
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Drop down the menu, there are three options selectable “Exit DVR”,
“Relogin”, “Lockup System ”.
● Exit DVR: After selecting this, then select “OK” to exit .
● Lockup System: After selecting this, the system is locked up, see
below picture for your reference:
When system is locked up, user can’t operate.
Relogin: After selecting this, and select ok, user can re-login.
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2.3 Setup
Press [Setup] button on main interface to enter system parameter
configuration page.
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2.3.1 Storage Manage
① After opening the system configuration, you will enter into storage manage
dialog as default.
② Select “Storage manage”
The “Enable” column marked with “Y” means this disk is recordable;
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otherwise this disk is not recordable.
③ Select record file length of time
Setup in this box, min 5 minute, max 90 minute.
④ Select clearing disk strategy
You can select four modes “Time priority”, “Type priority”, “Ton-
clearing”, “alarm when disk-space null？”
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2.3.2 User Manage
①Click “User Manage” to enter into user manage dialog box.
②Add user
Click button, come out dialog as follows, then add user.
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③ Delete user
Click button, come out dialog as follows, then delete user.
Notice: Default system manager “admin” is not deletable.
④Modify password
Click button, come out dialog as follows, then
modify password
⑤ User authorization and Authorizating devices
After adding users, you can assign authorities,
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3. Select device for
user to access
1. Select user to
assign authority
2. Assign authority
⑤ Auto login
Auto login means when system is started up, there will be a time period for
user to login. After this period, system will use default user to login.
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2.3.3 Hardware manage
① Click to enter hardware manage dialog box.
② PTZ setup
1. Select preset PTZ 2. Select PC and PTZ 3. Setup PTZ 4. Setup Baud
Protocol connection port Address Rate
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③ “Alarm-connection device setting” is inapplicable at the moment.
2.3.4 Record Schedule
① Click to enter into record schedule dialog box.
② Record
【1. Select record channel】
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Select Not selected
【2. Select record time】
1. Left click your mouse and
drag on time schedule,
select record time
2. select time become blue
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4.Time+alarm
record
3. Time record
5.Alarm record
【3.Timer recorder setting】
● Image quality: You can set “Highest”, “High”, “Normal”, “Low”,
“Lowest”，and default is “Low”.
● Record frame rate: 1-30 FPS adjustable, and default is “1FPS”.
● Record sound: Setup this option to record with or without sound.
● Image size: You can set “QCIF”, “CIF”, “2CIF” or “D1”.
【4. Alarm recorder setting】
● Image quality: You can set “Highest”, “High”, “Normal”, “Low”,
“Lowest”，and default is “Low”.
● Record frame rate: 1-30 FPS adjustable, and default is “1FPS”.
● Record sound: Setup this option to record with or without sound.
● Alarm record duration time: Longest time is 90 seconds, and
default time is 30 seconds.
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2.3.5 User-defined windows mode
During application, display window disproportion may occur due to irregular
number of cameras used (display windows do not follow the 4:3 proportion),
leaving empty space in some area and resulting in inaesthetic display
interface. You can setup size of display windows of each camera to avoid
above mentioned problem.
2 Click “ New ”
1 ． Select user-
defined windows
number
After the above two steps, the interface will be shown as follows:
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Each small window in current page can move and zoom freely; user can reset
location and size of the display window of each camera, please refer to below
picture:
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Click 【 Save 】 button to save the user defined segmentation of display
windows, For example, enter main interface, click windows segmentation
button , select user defined segmentation file 【5 Windows 】, DVR
software will display according to user defined segmentation display mode.
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2.3.6 Motion Detection and Image setup
① Click to enter into motion detection setting dialog box.
② Setup motion detection area.
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1. Select channel
3.Select sensitive
【Notice: most 16 in the area】
③Setup Image-Mask area
Click , and pop up with below dialog box:
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User can setup mask area here, and then click “Enable Image-Mask”.
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2.3.7 Net parameter manage
① Click “Net parameter manage” to enter into net manage dialog box.
② Web server setting
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User can modify “Web server port” (default is 80) in this dialog box, “Data
sending port” (default is 8001) , and “Open web server” time.
【Notice:】 If you want to accesses to WAN, you will have to map “Web
server port” and “Data sending port” from DVR’s LAN network router to
DVR’s LAN IP .
③ Limit DVR Net- Bit rate
User can limit client numbers here (Max 32 clients), and can limit the
bandwidth of LAN access and WAN access as well.
④ IP address filtration
1． Click【Add】button, setup IP range.
2． Select “Exclude IP-Address in list” or “Exclude IP-Address out of list”
3． Select “Enable Firewall” to enable the IP address filtration function.
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2.3.8 System manage
① Click to enter into system manage dialog box.
② DVR parameter setup
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Auto run with windows start-up: Automatically run the software when
computer is started up.
Enable Windows OS: This function controls whether user is allowed to re-
enter Windows OS after entering into the DVR software (default is disabled), if
user shut down DVR software under disabled state, computer will reboot.
Auto Reboot Windows: User can setup specific time to reboot windows.
Preview-window tour: System tours windows at preset interval.
Make Water-Mark for record file: Using this function is to prevent rewriting
on recorded files.
Show SnapShot picture on preview-window: After snapshot, it can auto
capture picture displaying on the right down corner of preview-window.
③ Windows Setting
Set system time: User can set system time.
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Set IP Address: User can set IP address.
2.3.9 Log Manager
① Click , enter log manager dialog box.
② According to demand of user, it can query “System Log”, “Operating Log”,
“Login Log”, “Alarm Log”.
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2.3.10 Alert Linkage manage
① Click , enter alert linkage manage dialog box.
② Alert Linkage setting
Click , come out dialog box as follows:
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User can setup alert linkage based on “Step 1”, “Step 2”, “Step 3”, “Step 4”.
Step 3: choose alert action:
·After click “Record”, can setup linkage options as below,
User can choose which device to linkage record.
·After click “Snapshot”, can setup linkage options as below,
User can choose “Snapshot one picture” or “Snapshot picture nur”. Maximum
“Snapshot picture nur” is 30 pictures.
·Click “Wave file”, can setup linkage options.
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User can auto upload wav format files here.
·Click “Loop play”, can setup linkage options,
User can choose “Output Address” and “Sleep Time”.
·Click “PTZ POS”, can setup linkage options,
User can choose which PTZ to link.
·Click “Email ”, can setup linkage options,
User can fill in “To Email”, “Email Subject”, “Email Message”.
·Click “Zoom Preview ”, can setup linkage options,
User can zoom each menu after alarm.
·Click “Dial”, can setup linkage options,
·Click “SMS Center”, can setup linkage options,
After finishing setting, it will list in Alert Linkage Setting table, shown as below
picture:
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③ Email Setting
User can setup Email Server here.
2.4 Play record file
Choose button on main interface, enter into player interface.
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2.4.1 Record search
①【Camera】
● Choose which camera you want to search
● When you click camera button, the button will change color, shown as
follows:
②【Time Indication】
● Indicate storage time of files.
● When you press here, you confirm more clearly time range of the
recorded files.
③【Storage time indication】
The function can show record type and time.
● Green means “Timing Record”
● Red means “Motion Detection Record”
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● No strip means no record.
④【Search indication】
●You can show time benchmark coordinates of information which you want
to search.
●You can move right or left to search storage information.
⑤【Choose date and time】
● If there are recorded files, the date with recorded file will mark in black,
shown as below:
● Can be accurate to minute.
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2.4.2 Play
①【Choose camera】
If you press camera button, the color will change, shown as follows:
②【Split mode setting】
System will adjust split mode to 1, 4, 6, 9, 10, 13, 16, 25 windows according
to the number of cameras.
4ch 6ch 9ch 10ch 13ch 16ch 25ch full sreen
Chosen number of cameras Split mode
1 full sreen
1-4 4 ch
1-6 6 ch
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1-9 9 ch
1-10 10 ch
1-13 13 ch
1-16 16 ch
1-25 25 ch
③【play】
You can control play speed by “Fast forward, “Slow forward”, “Frame play”.
Play forward
Turn to the end of chosen date
Turn to the front of chosen date
Fast forward
Fast backward
Skip one image forward
Skip one image backward
Slow forward Fast forward
Fast forward has 1, 2, 4, 8 times speed optional, Slow forward has 1/2, 1/4,
1/8. times speed optional. Numbers of display channels also affects play
speed.
Number of cameras play at the same time Highest fast forward speed
1 8 times
2 4 times
3 2 times
4 2 times
Above 5 1 times
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Audio playback
● 【Record file changes as AVI to play】
System will create a plugin after recorded files are transferred
to AVI format; install this plugin before the first play.
2.4.3 Special Screen Treatment
①【Screen Adjustment】
Click button on top right corner of the interface, and below
submenu will be shown:
【Bright】This function can adjust image brightness.
【Contrast】This function can adjust image color contrast.
【Sharp】This function can adjust image sharpness
【Mirror】This function can overturn image
【Rotate】This function can rotate image at 90 , 180, 270 degree.
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【Restore】This function can restore default parameter.
②【Local zoom in】
Click right-button of your mouse frame the area that you want to zoom in,
please see below zoomed-in picture of the area selected.
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2.5 Record file backup and print
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①【Backup AVI】
Press button, it will display backup dialog box.
After you choose channel and date/time, click “Search”, shown as follows:
Use mouse to choose the file you want to convert, click to add it to
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convert list box, details is shown as follows:
Click “Start Convert” button, you can start converting the files after you
choose the path to save the files.
②【Print】
Press button, system will search your default printer and print the current
screen.
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Appendix One Hardware & Software Requirements for DVR
System and Recommended Configuration
3.1 Hardware & Software Requirements
3.1.1 Hardware requirements:
1) Memory: 256MB or above (for 16 channels DVR card or above, memory of
512MB or above is recommended)
2) Display card: 64MB or above
3) CPU: Intel Celeron D 2.4/2.8GHz; for over 16 channels, Intel P4 2.4 GHz.
3.1.2 Software requirements:
1) Windows 2000/Windows XP (NTFS is recommended, WIN98/97/95 do not
support our system files)
2) DirectX 8.1 or above
3) Most updated display card driver program
Notice: Please install mainboard driver program prior to that of display card
driver, otherwise display card and DVR may not work properly.
3.2 Recommended configuration
3.2.1 Recommended configuration for 4 channels real
time DVR:
CPU Intel Celeron 4 1.7G
Mainboard GigaByte 845GE、MSI 845PE、EPoX 845PE
Display card ATI or Nvidia Geforce
Memory 128 MB
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3.2.2 Recommended configuration for 8 channels real
time DVR:
CPU Intel Celeron D 2.4-2.8G
Mainboard MSI 865PE、EPoX 865PE、GigaByte 865PE
Display card ATI or Nvidia Geforce
Memory 256 MB
3.2.3 Recommended configuration for 16 channels
real time DVR:
CPU Intel Celeron D 2.8G
Mainboard MSI 865PE、EPoX 865PE、GigaByte 865PE
Display card ATI or Nvidia GEFORCE
Memory 256-512 MB
3.2.4 Recommended configuration for 20 channels or
above real time DVR:
CPU Intel P4 2.4G
Mainboard MSI 865PE、EPoX 865PE、GigaByte 865PE
Display card ATI
Memory 512M DDR400
Notice: 848 mainboard is not recommended.
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Appendix Two Internet Monitoring
Please follow below three steps to monitor through the Internet:
1 Solution to dynamic IP address (If your IP address is static, you can pass this
step)
You will be assigned a temporary IP address when using the ADSL to access
to the Internet, and this IP address is not static, and thus may bring you a little
trouble monitoring via the Internet. To solve this problem, you may apply for a
dynamic domain name and download client software to run it.
Notice: The port you mapped in Router must be the same with “Net parameter
manage” in the DVR software. Port: 80 (TCP), 8001 (UDP) as follows:
2 IE Explorer
First you need to enable ActiveX manually, please refer to below picture:
Open IE explorer, Setup [Tool]－[Internet Properties], select [Security], details
as shown below:
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Click [Custom Level]:
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Enable all ActiveX options.
Input DVR Server’s IP address or dynamic domain name in the IE address bar,
Click Enter (If you computer is in the LAN, You can input LAN IP address in
the IE address bar directly), it will auto come out a dialog as follows:
Click “Yes”; system will download a plug-in automatically, after that a Login
dialog box will pop up:
After input Username and Password, click “OK”, then you will enter into IE
client interface, and the camera number will be displayed on the right side of
the client interface, shown as follows,
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Click the camera number to view online.
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Appendix Three Calculation of Hard Drive Space Usage
Record Channel Record Record
Storage size
format number frame rate quality
highest 205M/H 4.9G/D
high 125M/H 3G/D
QCIF 1 25 normal 100M/H 2.4G/D
low 51M/H 1.2G/D
lowest 40M/H 960M/D
highest 525M/H 12.6G/D
high 325M/H 7.8G/D
CIF 1 25 normal 150M/H 3.6G/D
low 120M/H 2.8G/D
lowest 60M/H 1.4G/D
highest 800M/H 19.2G/D
high 500M/H 12G/D
2CIF 1 25 normal 400M/H 9.6G/D
low 280M/H 6.7G/D
lowest 120M/H 2.8G/D
highest 1000M/H 24G/D
high 670M/H 16G/D
D1 1 25 normal 450M/H 11G/D
low 320M/H 7.6G/D
lowest 180M/H 4.3G/D
Notice:
1. Data usage will lower if record frame rate is lowered. If record frame rate is
12 frame /s, data usage will fall down half. Audio is constantly remained at
10M/H.
2. All above disk space usage calculation are test results by lab, and it is for
reference only. Record data usage may change according to actual
camera quality and movement of object recorded.
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Appendix Four FAQ
Question: When I plug in DVR card and boot, but I can’t enter Windows
system, what is the reason ？
Answer: It may be caused by below reasons: 1. DVR card is damaged; 2.
DVR card is not compatible with your PC mainboard, you may try another
DVR card to test, it remain the same state, then you can confirm that DVR
card is not compatible with mainboard. You have to change the mainboard.
We recommend you to use GigaByte 865PE or other famous brand’s
mainboard.
Question: After booting, run DVR software, but system died？
Answer: It may be caused by below reasons: 1. DVR card is damaged; 2.
DVR card is not compatible with mainboard; 3. DVR card isn’t compatible with
mainboard and the Windows XP OS, solution is as below:
First, change another Ether DVR card to test, if the problem remains, then you
can confirmed that the DVR card isn’t damaged, then uninstall Windows XP
system, replace with Windows 2000 system, if the problem remains, you can
confirm that DVR card is not compatible with mainboard. If problem is solved
by changing system, it means that DVR card driver is old, please contact with
your local dealer, and update a new version driver program.
Question: DVR system can run and display graphic, but move slowly, and
mouse’s moving slowly too, why?
Answer: Your CPU does not comply with minimum requirements, solution is
as below:
1. Lower record frame rate.
2. Change better CPU as recommended.
Question: After DVR software is opened, gray screen appeared, but
recording is normal?
Answer: This is caused by display card problem, change other display card.
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Question: “80” port of the IP address is occupied, what to do?
Answer: You may change the “80” port, for example WAN IP: 211.97.48.12,
change “80” port to “81”, fill in IE address bar with: http://211.97.48.12:81
Question: When using IE internet, I can’t download plug-in, what to do？
Answer: The main reason is that firewall or internet assistant is installed in
the computer. If firewall was installed in your PC, set you can set the IP
address is trusted; If internet assistant installed, when you open IE, input IP
address (LAN or Internet address may pop up as follows):
Click “Install ActiveX plug-in”.
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