Name:
High Performance Teams e Learning Certificate -
UW Professional & Organizational Development Curriculum Guide
HIGH PERFORMANCE TEAM COURSES
Complete twenty (20) of the following courses.
COURSE DATE COMPLETED
Resolving Conflict with Communication Skills
SkillSoft e-Learning code: comm_02_a06_bs_enus
Defining Emotional Intelligence
SkillSoft e-Learning code: comm_09_a01_bs_enus
Emotional Intelligence in the Workplace
SkillSoft e-Learning code: comm_09_a02_bs_enus
Emotional Intelligence and Teamwork
SkillSoft e-Learning code: comm_09_a03_bs_enus
Increasing Emotional Intelligence
SkillSoft e-Learning code: comm_09_a04_bs_enus
Emotionally Intelligent Leadership
SkillSoft e-Learning code: comm_09_a05_bs_enus
Listening Basics
SkillSoft e-Learning code: comm_03_a01_bs_enus
Listening to Comprehend
SkillSoft e-Learning code: comm_03_a02_bs_enus
Enhancing Listening Skills
SkillSoft e-Learning code: comm_03_a04_bs_enus
Difficult People in the Workplace Environment
SkillSoft e-Learning code: comm_04_a01_bs_enus
Assertiveness from Inside to Outside
SkillSoft e-Learning code: comm_10_a02_bs_enus
Presenting Successfully
SkillSoft e-Learning code: comm_05_a01_bs_enus
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COURSES continued
COURSE DATE COMPLETED
Perspectives on Conflict in the Workplace
SkillSoft e-Learning code: comm_07_a01_bs_enus
Handling Conflict
SkillSoft e-Learning code: comm_07_a02_bs_enus
The Dynamics of Interacting
SkillSoft e-Learning code: comm_08_a04_bs_enus
What to Do When the Going Gets Tough
SkillSoft e-Learning code: comm_08_a06_bs_enus
Results and Teamwork Without Authority
SkillSoft e-Learning code: comm_13_a02_bs_enus
Communicating to Get Results
SkillSoft e-Learning code: comm_13_a05_bs_enus
Problem Framing
SkillSoft e-Learning code: pd_04_a02_bs_enus
Problem Solving: Generating Alternatives
SkillSoft e-Learning code: pd_04_a03_bs_enus
Making Decisions Dynamically
SkillSoft e-Learning code: pd_04_a04_bs_enus
Decision Making: Implementation and Evaluation
SkillSoft e-Learning code: pd_04_a05_bs_enus
Group Problem Solving and Decision Making
SkillSoft e-Learning code: pd_04_a06_bs_enus
Strategies for Facilitating Critical Thinking
SkillSoft e-Learning code: PD0253
Launching Successful Virtual and On-site Teams
SkillSoft e-Learning code: team_01_a01_bs_enus
Leading High-performance On-site Teams
SkillSoft e-Learning code: team_01_a02_bs_enus
Leading High-performance Virtual Teams
SkillSoft e-Learning code: team_01_a03_bs_enus
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COURSES continued
COURSE DATE COMPLETED
Facilitating Virtual and On-site Teams
SkillSoft e-Learning code: team_01_a04_bs_enus
Effective Team Building Strategies
SkillSoft e-Learning code: TEAM0171
Effectively Communicating in Teams
SkillSoft e-Learning code: TEAM0172
The Individual's Role in a Team
SkillSoft e-Learning code: TEAM0173
Conquering Conflict through Communication
SkillSoft e-Learning code: TEAM0214
The Path to Peace and Harmony
SkillSoft e-Learning code: TEAM0215
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SIMULATIONS
Complete four (4) of the following simulations.
TITLE DATE COMPLETED
Creating Virtual and High-Performance Teams Simulation
SkillSoft e-Learning code: TEAM001A
Participating in Teams Simulation
SkillSoft e-Learning code: TEAM0170
Team Interpersonal Communication Skills Simulation
SkillSoft e-Learning code: COMM002B
Emotional Intelligence at Work Simulation
SkillSoft e-Learning code: COMM009A
Effective Listening Simulation
SkillSoft e-Learning code: COMM003A
Effective Use of Feedback for Teams Simulation
SkillSoft e-Learning code: COMM052S
Managing Anger in the Workplace Simulation
SkillSoft e-Learning code: COMM0700
Customer Service Agent Skills Simulation
SkillSoft e-Learning code: CUST0150
Leading from the Front Line Simulation
SkillSoft e-Learning code: LEAD0120
Effective Thinking and Creative Problem Solving Simulation
SkillSoft e-Learning code: PD004A
Rational Decision-making and Problem Solving Simulation
SkillSoft e-Learning code: PD004B
NOTE: CTRL + click on each course code for course details. For more information about pursuing and completing an e-
Learning Certificate, visit: http://www.washington.edu/admin/hr/pod/certificates/.
pod@u.washington.edu www.washington.edu/admin/hr/pod/index.html
206-543-1957 60 Bloedel Hall , Seattle, WA 98195-4570 fax 206-543-8700
Updated 06/25/08 Page 4 of 4