How to Replace the Rollers in an Andersen Gliding Door

							http://www.allaboutdoors.com                                                            Published 1/12/2012


                 How to Replace the Rollers in Andersen Gliding Doors
                                               Jessica Kinkade

               For Questions or Concerns, please refer to All About Doors & Windows
                                  http://www.allaboutdoors.com

Please read the following information before you begin. Instructions start after the picture.

These instructions apply to rollers in any of the following series of Andersen doors:
   • 200 Series Narroline Gliding Doors
   • 200 Series Perma-Shield Gliding Doors
   • 400 Series Frenchwood Gliding Doors

These instructions are meant to guide homeowners in replacing rollers in their Andersen gliding doors.
Existing/original rollers will be one of the following rollers:
   1. Andersen steel tandem rollers for standard door: Part #1997061
           ◦ used on doors manufactured from 1982-present
   2. Andersen steel tandem rollers for tall or high pressure door: Part #2573517
           ◦ used on doors manufactured from 1998-present

We sell both of these parts so direct replacements can be made. We also sell a third option that can be
used to replace either style of Andersen rollers:
   • Non-Andersen replacement steel tandem rollers: Part #13093




              All About Doors & Windows    |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                          Published 1/12/2012


Steps to Removing and Installing Rollers in Andersen Gliding Doors
*Before you begin: Note that extreme caution must be exercised when handling and lifting sliding
door panels; doors are heavy and can cause injury if not handled properly. Always enlist the help
of a partner when lifting panels in and out of door frame.

   1. Unscrew and remove inside stop. Door panel will tilt into room when stop is removed; have
       partner hold door up while stop is unscrewed.




   2. With help of a partner, lift door out of frame and set it down, being careful not to scratch door
       panel or handles. Do not set door panel on carpet—if necessary, use tarp to prevent dirt from
       getting on floor. *Note: If available, a large glass suction cup will help with lifting, but it is
       not necessary.




             All About Doors & Windows     |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                            Published 1/12/2012


   3. Once door panel is laying flat or tilted so bottom end is pointing at an upward angle, use two
       screwdrivers to grip the underside of the rollers. Andersen rollers are not screwed or nailed in to
       door and should pop out easily, although rollers may come out separate from bracket. If bracket
       remains in door, re-insert screwdrivers and pull bracket out. *Note: Never lay panel on grass;
       sun will kill grass in a matter of minutes.




Re-Installation

   4. First, remove plastic plug in face of door panel. If it doesn't lift up easily, use a flat screwdriver
       to gently pry it up. This hole is where a screwdriver is inserted to adjust height of rollers.




          ◦ If installing direct Andersen replacement rollers, no screws are required. Insert rollers
            into mortise in bottom of door, making sure to line up center screw on rollers with
            adjustment hole. When rollers are halfway installed, take a wooden block (do NOT use a
            hammer) and knock rollers all the way into mortise.

              All About Doors & Windows     |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                           Published 1/12/2012




          ◦ If installing non-Andersen rollers, you will need two screws and a drill. Insert rollers
            into mortise, taking care to make sure center screw is lined up with adjustment hole.
            Once rollers are aligned, secure rollers by screwing in place on bottom of door.




   5. Once rollers are installed, insert a large flat head screwdriver in the adjustment hole and turn
       counter-clockwise to retract the rollers. Do this to both sets of rollers to ensure they are at same
       height.


             All About Doors & Windows      |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                         Published 1/12/2012




   6. Re-install door with help of a partner. Make sure someone is holding door in place until inside
       stop is reinstalled.

   7. Re-install inside stop using screwdriver. *Note: Do not overtighten screws. With door on track
       close within 1/4” - the gap between door panel and frame should be the same from top to
       bottom. Follow step 8 to adjust front or back roller as necessary

   8. Re-insert screwdriver into adjustment holes as in step 5 and turn clockwise to raise door until it
       doesn't wobble in frame and glides smoothly on track. Adjust both sides evenly. **Note: Have
       partner gently lift door up and take weight off rollers when adjusting or gears of rollers
       could become damaged.


Products Used:

1997061: Andersen Rollers – used on Andersen gliding doors (1982-present)
2573517: Andersen Rollers – used on high pressure / tall Andersen gliding doors (1998-present)
13093: Non-Andersen Aftermarket Rollers – used on many different brands of doors
1997019: Plug to conceal adjustment hole – color: white
2640002: Plug to conceal adjustment hole – color: terratone
0903433: Plug to conceal adjustment hole – color: sandstone


              All About Doors & Windows    |   1901 Cherry St. Kansas City, MO 64108-1714
http://www.allaboutdoors.com                                                             Published 1/12/2012




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             All About Doors & Windows      |   1901 Cherry St. Kansas City, MO 64108-1714
Kansas City, MO 64108-1714
1901 Cherry St. Kansas City, MO 64108-1714