Selling Subscriptions, Products & Services – Website Terms & Conditions
WEBSITE TERMS & CONDITIONS OF USE
This online World Wide Web Internet website service ("Site") is owned by [INSERT YOUR NAME / YOUR
BUSINESS NAME] ("NAME/BUSINESS").
Please review these terms & conditions of use, which govern both your use of this site and the purchase of
products or subscriptions from this site. By accessing, browsing, or using this site, you acknowledge that you
have read, understood, and agree to be bound by these terms in full.
If you disagree with these terms & conditions of use or any part of these terms & conditions of use of use, you
must not use this site.
NAME/BUSINESS controls and operates this Site from its offices within the United Kingdom. The laws of
England and Wales govern any claims relating to this Site and the materials contained herein and the provisions
of the Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994 and the Unfair Contract Terms Act 1997
the non-exclusive jurisdiction of the courts of England and Wales. If you choose to access this Site from another
location, you remain bound by and accept the jurisdiction of the Courts of England and Wales.
WEB BROWSER COMPATIBILITY
This Site has been tested with the following web browsers: [INSERT NAMES / VERSIONS OF BROWSERS
E.G. Mozzila FireFox 3.x, Opera 11.x and Microsoft Internet Explorer 8]. This Site has not been tested with
other web browsers, but should be compatible. It is not compatible with [INSERT NAMES / VERSIONS OF
BROWSERS E.G. Internet Explorer 6.x – THIS/THESE BROWSER/BROWSERS IS/ARE obsolete].
SITE CONTENTS, OWNERSHIP AND USE RESTRICTIONS
The information contained in this Site including all images, illustrations, designs, photographs, video clips,
writings and other materials that appear herein are Copyrights, Trademarks or other intellectual property owned,
controlled, or licensed (all of which, collectively, are herein referred to as the "Contents") by NAME/BUSINESS,
its associates, business partners and affiliates or are the property of their respective owners. Their disclosure
and display to you shall in no case be interpreted as granting you a licence or right to use any of the Contents
(as protected by their respective copy or intellectual rights) for commercial purposes. Any such use constitutes
Permission is granted to display, copy, download, and print in hard copy parts of this Site for the sole purposes
• Placing an order with NAME/BUSINESS or
• Using this Site as an information or shopping resource provided you do not modify the Site and that you
abide by all copyright and other proprietary notices contained in the Contents.
Except in connection with obtaining information for your own personal use, shopping or placing an order, none
of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted
electronically or mechanically, transmitted, recorded, mirrored, photocopied, or reproduced in any manner
without the prior written permission of NAME/BUSINESS or the applicable copyright owner of any of the
Contents displayed by NAME/BUSINESS which belongs to a third party.
Please note that the permission granted herein relating to your use of the Site terminates automatically if you
breach any of these Site terms or conditions. Any other use of the Contents on this Site as permitted above may
violate copyright or trademark laws of NAME/BUSINESS or other third parties, and, without the prior written
permission of NAME/BUSINESS, is strictly prohibited.
USE OF INTERNET TECHNOLOGIES
Our Site uses a variety of different Internet technologies to provide the functionality it offers. These include
HTML, Java, ASP, PHP etc. and temporary files. If you have Java disabled on your browser you may not be
able to access and/or use certain parts of the Site. If your browser or computer system does not support one or
more of the technologies utilized by the Site, or has one or more of the technologies utilized by the Site blocked
or disabled, you may not be able to access and/or use certain parts of this site. Small temporary files may also
be stored on your computer hard disk while you are using our Site. These are not used to store or gather
information about you or your computer. Temporary files are a standard feature of computer operating systems,
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application software, and Internet browser technologies. They may be used, for example, to temporally store or
'cache' graphical elements for display and to process orders via our Site. If you have this facility disabled on
your browser you may not be able to access and/or use certain parts of the Site.
DISCLAIMER OF WARRANTY
NAME/BUSINESS is providing this Site and its Contents on an "as seen" basis and makes no representations or
warranties whatever of any kind, either express or implied, including, without limitation, warranties or conditions
of title or implied warranties of merchantability quality or fitness for a particular purpose, and non-infringement.
Whilst considerable efforts are made to ensure that the Contents on this site are complete and accurate, the
accuracy of the Contents cannot be guaranteed. The Contents can be subject to last minute changes, including
details of the availability and pricing of products which can be subject to changes without prior notification. The
Contents are advisory only, and includes information provided by third parties, the accuracy of which cannot be
guaranteed. NAME/BUSINESS does not represent or warrant that the Contents accessible on this Site are
accurate, complete, or current. E&OE.
DISCLAIMER OF LIABILITY
In no event shall NAME/BUSINESS, its officers or employees have responsibilities or liability to any person for
any damages be they direct, indirect, exemplary, or consequential damages or any damages whatsoever,
including but not limited to, loss of use, data, or profits, including but not limited to contract, negligence, or other
tortuous actions, or arising out of or in connection with the use, copying, or display of the Contents of this Site
including any damages caused by computer viruses or the actions of third parties i.e. hackers. In the event that
NAME/BUSINESS should be found liable to pay any damages, such damages shall be limited to damages of a
maximum amount equal to the price paid by the customer for the goods or service(s).
The prices advertised on this Site are for orders placed through our Site facility. Prices and the availability of
items may be subject to change without notice. Any "list prices" used on this Site are the manufacturers'
suggested selling prices and may not be indicative of the actual selling prices in your area.
We reserve the right to limit sales, including the right to prohibit sales to re-sellers. We are not responsible for
typographical or photographic errors.
USER COMMENTS, FEEDBACK, AND OTHER INFORMATION SUBMISSIONS PROVIDED BY YOU
You agree that any information and ideas that you transmit to this Site or otherwise provide to
NAME/BUSINESS ("Transmissions") shall be and remain NAME/BUSINESS’s property. Please note that receipt
of Transmissions made to NAME/BUSINESS by electronic or digital means (e.g. by email) cannot be verified.
In addition, you agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or
from this Site any unlawful, threatening, libellous, defamatory, inflammatory, pornographic, or profane material
or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for
the content of any comments you make.
If you subscribe to this Site (INSERT NAME OF YOUR WEBSITE), NAME/BUSINESS will ask you to expressly
Licence to use this Site
Unless otherwise stated, NAME/BUSINESS or NAME/BUSINESS’s licensors own the intellectual property rights
in the Site and material on the Site. Subject to the licence below, all these intellectual property rights are
You may view, download for caching purposes only, and print pages from the Site, for your own personal (or
your School’s or your Educational Setting’s) use, subject to the restrictions set out below and elsewhere in these
You may view, save and print any emails or web pages NAME/BUSINESS send you, for your own personal use
(or your School’s or your Educational Setting’s), subject to the restrictions set out below and elsewhere in these
You must not:
• Republish material from this Site (including republication on another website)
• sell, rent or sub-license material from the Site
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• Show or broadcast any material from the Site in public (unless this is strictly for use solely only within
and only by staff or school governors of your School or your Educational Setting)
• reproduce, duplicate, copy or otherwise exploit material on this Site for any commercial purpose
• Edit or otherwise modify any material on the Site
• Redistribute material from this Site except for content specifically and expressly made available for
Where content is specifically made available for redistribution, it may only be redistributed according to the
terms NAME/BUSINESS agrees with you.
Unless you are a subscriber to this Site, you must not access or attempt to access any area on the Site that is
restricted to subscribers.
You must not use this Site in any way that causes, or may cause, damage to the Site or impairment of the
availability or accessibility of the Site; or in any way which is unlawful, illegal, fraudulent or harmful, or in
connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this Site to copy, store, host, transmit, send, use, publish or distribute any material which
consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other
malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation
scraping, data mining, data extraction and data harvesting) on or in relation to this Site without
NAME/BUSINESS’s express written consent.
You must not use this Site to transmit or send unsolicited commercial communications.
Subscriptions and subscribers
In these terms, "subscription" means a right to access the restricted areas and services of this Site described in
this (subscriptions and subscribers) Section, and "subscriber" means a person who has such a right by virtue of
this (subscriptions and subscribers) Section.
Access to certain areas and services of this Site are restricted to subscribers. NAME/BUSINESS reserves the
right to restrict access to other areas of this Site, or indeed the whole Site, at NAME/BUSINESS’s discretion.
You may become a subscriber by using the subscription process on the Site and you must:
• Provide an email address and a username - a password will be proved for you (you will subsequently
use these to access your account on the Site and can subsequently change them after your subscription
• Provide personal details: your name, address, postal / zip code and telephone number
• Agree to these terms and conditions
• Set up a monthly or annual subscription with PayPal, by credit/debit card or by standing order - receipt
of your cleared funds in respect of your subscription will be deemed to confirm that you want to activate
You will have the opportunity to identify and correct input errors prior to ordering your subscription by using the
subscription process on the Site, and using the 'back', 'previous' or 'next' buttons to go visit the applicable
screens. Your subscription will not be activated until cleared funds are received in respect of your subscription.
available on this Site. For this reason, NAME/BUSINESS recommend that subscribers print and file a copy of
The subscription charges will be as set out on this Site from time to time. All subscription charges stated on the
Site are stated inclusive of VAT (unless where otherwise specifically stated as being exclusive of VAT).
Subscription charges do not include data charges which may be required to receive, view or access subscription
content via third-party chargeable services, such as mobile phones. You are responsible for all mobile phone
charges, data charges or otherwise.
NAME/BUSINESS will use its best endeavours to provide a reliable service and deliver subscription content and
where required emails, but NAME/BUSINESS does not guarantee to do so.
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You must pay to NAME/BUSINESS the subscription charges in respect of the first and any subsequent period of
your subscription in advance, in cleared funds, in accordance with the instructions on this Site.
NAME/BUSINESS may vary subscription charges from time to time by posting new charges on this Site.
However, such variations will not affect subscriptions charges that have already been paid.
Your subscription will be activated automatically following receipt of your subscription charges in cleared funds.
Your subscription will continue to run and subscription charges will continue to be taken until you cancel it,
NAME/BUSINESS provides each subscriber with a login and password to enable the subscriber to access the
restricted subscription content areas of this Site. Subscribers must ensure that their login and password details
are kept confidential. Subscribers must ensure they log out of the site after use, by using the logout button
provided and by exiting the browser.
If you are contracting as an consumer, you may cancel a subscription at any time within 7 working days,
beginning on the day after NAME/BUSINESS’s receives your cleared subscription charges funds, providing that
you have not accessed the subscription content pages during that period. If you cancel a subscription in
accordance with this provision, you will receive a full refund of the price paid. NAME/BUSINESS will usually
refund any money received from you using the same method originally used by you to pay for your purchase,
but may select a different method at NAME/BUSINESS’s discretion. NAME/BUSINESS will process the refund
due to you as soon as possible and, in any case, within 30 days of the day NAME/BUSINESS receives your
valid notice of cancellation. Your notice of cancellation should be sent to the address or email address provided
within the '[INSERT YOUR PAGE NAME/WEB ADDRESS' page.
In the case of monthly subscriptions if you cancel after 7 days, or have used accessed the subscription content
pages, you will receive no refund, but your subscription will terminate on the renewal date and
NAME/BUSINESS will continue to supply you with access to the subscription content pages until that date. In
the case of annual subscriptions NAME/BUSINESS will refund to you all subscription charges paid by you to
NAME/BUSINESS in respect of any period of subscription after the date of effective termination of the
subscription (which amount will be calculated by NAME/BUSINESS using any reasonable methodology).
NAME/BUSINESS warrant to subscribers that the subscription service will be provided with reasonable care and
skill, that NAME/BUSINESS will use reasonable endeavours to maintain the availability of the Site (subject to
scheduled maintenance and any other unforeseen circumstances which may occur) during the term of a
You acknowledge that any information published on this Site which is submitted by users is not usually
reviewed, approved or edited such information. NAME/BUSINESS does not warrant the completeness or
accuracy of the information published on this Site.
To the maximum extent permitted by applicable law NAME/BUSINESS excludes all representations, warranties
and conditions relating to this Site and the use of this Site (including, without limitation, any warranties implied
by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
NAME/BUSINESS does not guarantee that using the Site or subscription service will improve your personal or
school results, teaching results, inspection results or any other aspect of your personal situation or life or you
school situation or life. The content of this Site (subscription-based or otherwise) is provided to you for general
information and research purposes, it does not constitute advice.
Limitations of liability
fraud, for death or personal injury caused by NAME/BUSINESS’s negligence, or for any other liability which
cannot be excluded or limited under applicable law.
Subject to this, NAME/BUSINESS’s liability to you in relation to the use of this Site or under or in connection
• To the extent that the Site and the information and services on the Site are provided free-of-charge,
NAME/BUSINESS will not be liable for any loss or damage of any nature
• NAME/BUSINESS will not be liable for any consequential, indirect or special loss or damage
• NAME/BUSINESS will not be liable for any loss of profit, income, revenue, anticipated savings,
contracts, business, goodwill, reputation, data, or information
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• NAME/BUSINESS will not be liable for any loss or damage arising out of any event or events beyond
NAME/BUSINESS’s reasonable control
• NAME/BUSINESS’s maximum liability in relation to any event or series of related events will be limited
to one month's subscription value
You accept that NAME/BUSINESS has an interest in limiting the personal liability of NAME/BUSINESS’s
officers and employees. Having regard to that interest, you accept that NAME/BUSINESS is a [INSERT TYPE
OF BUSINESS E.G. you accept that NAME/BUSINESS is a limited liability entity FOR LIMITED COMPANIES]
entity and agree that you will not bring any claim personally against individual officers or employees in respect
exclude the liability of the company itself for the acts and omissions of NAME/BUSINESS’s officers and
You hereby indemnify NAME/BUSINESS and undertake to keep NAME/BUSINESS indemnified against any
losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts
paid by NAME/BUSINESS to a third party in settlement of a claim or dispute on the advice of
NAME/BUSINESS’s legal advisers) incurred or suffered by NAME/BUSINESS arising out of any breach by you
• Send you one or more formal warnings
• Temporarily suspend your access to the Site
• Permanently prohibit you from accessing the Site
• Block computers using your IP address from accessing the Site
• Contact your internet services provider and request that they block your access to the Site
• Bring court proceedings against you for breach of contract or otherwise
• Suspend and/or delete your account with the Site
• Delete and/or edit any or all of your user generated content.
Where NAME/BUSINESS suspends or prohibits or blocks your access to this Site or a part of this Site, you must
not take any action to circumvent such suspension or prohibition or blocking (including without limitation
creating and/or using a different account).
NAME/BUSINESS may cancel the subscriber's subscription. Where NAME/BUSINESS cancels your
subscription for this reason, or take any other action against you under this Section, NAME/BUSINESS will not
refund to you the subscription charge or any element of the subscription charge you have paid.
NAME/BUSINESS may also cancel subscriptions with written notice without cause. Where NAME/BUSINESS
cancels your subscription on this basis, NAME/BUSINESS will refund to you all subscription charges paid by you
to NAME/BUSINESS in respect of any period of subscription after the date of effective termination of the
subscription (which amount will be calculated by NAME/BUSINESS using any reasonable methodology).
BUYING FROM NAME/BUSINESS
These terms of trade govern the sale and supply of goods or services by NAME/BUSINESS to you. Additional
terms and conditions apply to the purchase of subscriptions (see above).
No contract shall exist between you and NAME/BUSINESS until NAME/BUSINESS has sent you an email
confirming receipt and acceptance of your order. NAME/BUSINESS is entitled to withdraw from any contract in
the case of obvious errors or inaccuracies regarding the goods or service(s) or appearing on
NAME/BUSINESS’s site or in cases of unavailability.
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The prices and availability of the goods or service(s) may be subject to change without notice to you. Prices, as
displayed, may be inclusive or exclusive of VAT (at the standard UK rate). Printed materials (products), such as
books and guides, are currently zero-rated for VAT purposes: where prices for such products are stated as being
inclusive of VAT, no VAT will therefore be applied to, or included on, your receipt/invoice. Please note that
NAME/BUSINESS lists prices as "including VAT" to ensure you are clear that there is nothing further to pay, on
top of the stated/advertised price.
There may be an additional charge for delivery which shall vary according to the delivery method that you
choose. A deposit may be payable for certain services. NAME/BUSINESS shall notify you of any applicable
deposit or delivery charge at the time at which you place your order. In the unlikely event that the goods or
service(s) are unavailable or NAME/BUSINESS needs to vary the price due to for example, supplier price
increases, tax changes or site errors, then following confirmation of your order NAME/BUSINESS shall send you
a notification of the price changes or unavailability by email and allow you the opportunity to cancel your order
within 14 days.
Payment is accepted by credit/debit card, direct debit, bank transfer/draft, postal/money order or cash. Personal
cheques and business cheques may take up to 14 days to clear.
NAME/BUSINESS shall deliver or supply the goods ordered to, or supply the service(s) at, the delivery address
which you give to us or online in a suitable format. The delivery address may be an email address as applicable
and according to the product or service(s) purchased. All delivery times quoted are estimates only based on
availability, normal processing and delivery time. Time is not of the essence to delivery or supply.
NAME/BUSINESS may deliver items in an order separately and charge you for postage and packaging on the
first delivery only. Your credit card will be debited on completion of the order(s) or service(s) purchased and
title, where appropriate, in the goods will pass to you on receipt by NAME/BUSINESS of payment in full. Risk
will pass to you on delivery or supply.
If for any reason you are unhappy with any of or all of the goods received, you can return any of them to
NAME/BUSINESS for a refund providing each is returned to NAME/BUSINESS within 30 days from the date of
order or 7 days after the date of delivery (whichever is longer) and is in good condition. NAME/BUSINESS
recommends that you use registered post or recorded delivery when returning goods, which shall be at your own
cost and risk. Please note that receipt of goods returned or delivered to NAME/BUSINESS by standard mail
services cannot be verified. NAME/BUSINESS shall use its best endeavours to replace damaged or defective
goods but if replacement is not possible, or if an order is cancelled for any other reason, NAME/BUSINESS’s
only obligation is to refund the full amount paid by you. This does not affect your statutory rights.
THIRD PARTY WEBSITES
This Site includes hyperlinks to other websites owned and operated by third parties. These links are not
recommendations. NAME/BUSINESS has no control over the contents of third party websites, and
NAME/BUSINESS accepts no responsibility for them or for any loss or damage that may arise from your use of
The registered and unregistered trade marks or service marks on this Site are the property of their respective
owners. Unless stated otherwise, NAME/BUSINESS does not endorse and are not affiliated with any of the
holders of any such rights and as such NAME/BUSINESS cannot grant any licence to exercise such rights.
to be bound by any such revisions and should ensure you are familiar with the current version: please therefore
These terms apply to your access and use of material on this site. You are responsible for bringing these terms
to the attention of anyone who may access that material as a result of you.
Any infringement of NAME/BUSINESS’s rights will result in appropriate legal action.
INSERT YOUR NAME/BUSINESS ADDRESS, UK COMPANY REGISTRATION NUMBER, VAT NUMBER,
NAMES OF COMPANY DIRECTORS ETC.
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NAME/BUSINESS may transfer, sub-contract or otherwise deal with NAME/BUSINESS’s rights and/or
are a subscriber and a consumer, NAME/BUSINESS will not transfer NAME/BUSINESS’s rights and/or
and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision
would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of
the provision will continue in effect.
EXCLUSION OF THIRD PARTY RIGHTS
party or be enforceable by any third party. The exercise of NAME/BUSINESS’s and your rights in relation to
you and us in relation to your use of this Site, and supersede all previous agreements in respect of your use of
NAME/BUSINESS is committed to protecting your privacy. NAME/BUSINESS uses the information collected
about you to process orders and to provide a more personalised shopping experience. Please read on for more
• When you order, NAME/BUSINESS needs to know your name, email address and delivery address.
This allows us to process and fulfil your order and to notify you of the status of your order.
• We may also ask for your telephone number which enables us to contact you urgently if there is a
problem with your order. For some international deliveries this number may be given to our couriers.
• We may also use the information we collect to occasionally notify you about important functionality
changes to the Site, new services, special offers or products/services we think you’ll find valuable.
How do we protect customer information?
We follow strict security procedures in the storage and disclosure of information which you have given us, to
prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity
before we are able to disclose sensitive information to you. NAME/BUSINESS is registered under the Data
Protection Act. [DELETE LAST SENTENCE IF NOT APPLICABLE].
Do we disclose your information to outside parties?
We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling
orders, delivering packages, sending postal mail and emails, removing repetitive information from customer
lists, analysing data, providing marketing assistance, processing credit card payments and providing customer
services. Such companies and individuals will have access to personal information needed to perform these
functions, but may not use it for any other purposes and are required to process the data in accordance with the
UK’s Data Protection legislation.
By using our Site, you consent to the collection and use of this information by NAME/BUSINESS. If we decide
information we collect, how we use it and under what circumstances we disclose it.
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DISCLAIMER FOR YOUR USE OF THE ABOVE INFORMATION
N.B. Every effort has been made to ensure that the information contained within this
document is of the highest quality. However, because of the possibility of human, electronic
and/or mechanical error the author(s), publisher(s) and/or distributor(s) accept no
responsibility or liability for errors, omissions, the results obtained from the use of the
information contained within this document or for any damages arising thereof.
Please undertake to have any and all of the information contained within this document,
which you decide to use in any way whatsoever, checked by an appropriate, qualified and
competent legal professional before using it in any way whatsoever.
Please do not use any of the information contained within this document if you do agree to
anything within this disclaimer.
All information contained within this document is provided on an "as seen" basis and makes
no representations or warranties whatever of any kind, either express or implied, including,
without limitation, warranties or conditions of title or implied warranties of merchantability
quality or fitness for a particular purpose, and non-infringement. E&OE.
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