Auto Insurance Prospecting Letters by upo13181


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MARKETS                                                                                                           April 1, 2009

                                                      Achieving Strength Through Unity - since 1990

In this Issue:
                                Marketing Tools and Services
 MetLife Marketing Tools             Whether you want to build your business with
                                new prospecting efforts or strengthen customer
 National Lloyds                relationships by expanding the number of policies
 Rate Changes                   your customers own, MetLife can help you be
                                successful. MetLife’s online agent tools can provide
 Agency Sweep from              you with product brochures, prospecting postcards, personalized newspaper insert flyers,
 Republic Group                 personalized self-mailers, door hangers, agent letters and more. MetLife Corporate
                                Marketing is your resource for co-op advertising, trade shows and community events,
 Safeco Optimum Package Plus    giveaway items, etc. For more information, call Corporate Marketing at 1-888-MET-MKTG
                                (1-888-638-6584) or visit
 South & Western’
  New RV Products

 Travelers Extended              Mid Continent
 Business Hours
                                Surplus Lines Accounts
                                     Mid Continent is interested in helping you in
                                moving some of your “Surplus Lines” business
                                out of that market into a “Standard Lines”
                                company. As most of you know, Mid Continent
                                likes to write “tougher” classes of business than
                                most standard carriers are comfortable with writing. They have been told “Mid Continent is
                                the company to go to right before moving to Surplus Lines”.
                                     In light of that, please consider giving Mid Continent the opportunity of reviewing your
                                surplus lines accounts to see if they can help you move them from “Surplus” to a “Standard”
                                market - Mid Continent. Contact Anco/CSM for more information.

                                 National Lloyds

                                New Premium Charge Affecting Tier 1&2
                                     After each year end NLASCO reviews all expenses
                                checking for areas of concerns. One such area is the
                                continued increase in the cost of reinsurance and the high
                                exposure to the Texas seacoast regions. In order to help
Agent Reminder: When you        defray this increased cost, they will be implementing a
request an additional insured   Catastrophe Premium Charge for all new and renewal
on a Mid Continent account,     residential business located in the first and second tier counties effective April 1, 2009.
we need the AI form specified        A fully earned $50 premium charge will be included in your down payment. The
on the Change Request:          additional premium charge does not apply to residential dwelling policies that have wind
ML1214, Ml1215 or Ml1357.       coverage excluded or any commercial risk.

  CSM Newsletter             Page 2                                                                        April 1, 2009

National Lloyds - Rate Changes for                                  policyholders located within Tier 1. The counties in Tier 2 are:
                                                                    Bee, Brooks, Fort Bend, Goliad, Harris, Hardin, Hidalgo,
Texas Residential Property                                          Jackson, Jim Wells, Liberty, Live Oak, Orange, Victoria and
      Severe weather-related years do increase the cost of          Wharton. The revised Underwriting Guidelines can be found
catastrophe reinsurance, and that is no exception this year.        in RepubLink under “Information Center”.
National Lloyds has implemented a slight rate increase of 5%
on the MDP mobile home program in Texas, and 8% on the
SHO mobile home program in Texas, effective February 1,                 Safeco
     In addition, Territory 14 in Texas will receive a 5%
increase on Dwelling Fire, Vintage Mobile Homes and
                                                                    Optimum Package Plus
Homeowners programs. Other changes include monthly                       The Safeco Optimum Package will no
billing charges to increase by $1 per payment in the following      longer be available for new business, but it
states as of February 1, 2009: Arizona, Oklahoma, Missouri,         will remain grandfathered on existing
New Mexico, Texas and Wyoming. The reinstatement fee for            policies. The new Safeco Optimum
a canceled policy will also increase by $1.                         Package Plus retains the features of the Optimum Package,
                                                                    while adding these coverages:

 Republic Group                                                     !    $500 coverage for tapes/records and discs
                                                                    !    Loss income for Trial ($400 per day)
                                                                    !    Death Benefit of $2000 per death and unused Medical
Introducing Agency Sweep                                                 Limit ($4000 maximum)
                                                                    !    Punitive Damages (where allowed)
     Payments you accept                                            !    Comp deductible waiver (for total loss)
from your customers can                                             !    Lower Accident Forgiveness qualification (3 years)
now be entered on                                                   !    Pet coverage up to $500 for veterinary expenses if a dog
RepubLink. With Agency                                                   or cat is injured or dies in a collision while in a covered
Sweep, payments entered                                                  or non-owned auto
prior to 6:00 p.m. (CT) are
credited to your customer’s policy the same day, and your bank      See details of the Safeco Optimum Package Plus at
account is “swept” for the funds two business days later. 
     You can use Agency Sweep for all your existing policies -
personal lines and commercial lines. Agency Sweep for new
business is currently available for personal lines only but will    Help Clients Save with a
be introduced soon for commercial business via RePak.
     The “Billing Summary” within RepubLink will be updated
                                                                    Safeco Package
the following business day to reflect swept transactions on                                                        Safeco reminds
existing business. New business transactions will be updated                                              you that you can help
once the policy has issued. To get started, just complete an                                              your customers receive
Agency Sweep Authorization Form and fax it to (972) 788-                                                  significant discounts and
6309.                                                                                                     increased convenience by
     A five-minute webcast is available to take you through the                                           using their current
simple steps to transmit your customers’ payments. A link to                                              package features. If a
the tutorial can be found in RepubLink in the “Main Menu”                                                 customer has an auto or
message announcing Agency Sweep. Also, a brief Power Point                                                home policy and adds
training guide is posted under the “Help” section.                                                        additional policies, they
                                                                                                          are available as a
Homeowner Named Storm Deductible                                                                                   An AUTO home
     The Republic Group recently announced that effective                                                 policy can be combined
3/1/09 they will implement a mandatory 2% Named Storm                                                     with a home, condo,
Deductible for new HO-3, HO-A and HO-A Advantage                                                          renters or watercraft
policies in all Tier 2 counties. Renewals will not be affected by                                         policy. A HOME policy
this requirement. This change is being made to manage                                                     can be combined with an
overall hurricane exposure in Tier 2 counties. Minimum              auto, dwelling fire, umbrella, watercraft or motorcycle policy.
deductibles for Tier 1 counties are not changing at this time;          These packages may vary state by state. See your state-
however, Tier 1 policies continue to be reserved for agents and     specific product guide for policy and discount availability.
    CSM Newsletter            Page 3                                                                  April 1, 2009

                                                                collectibles and other items outside of their homeowner’s
 South & Western                                                policy. A self-paced training tutorial is available at the
                                                                Travelers Agent Services online portal.

New Texas Motorhome and Travel                                  Travelers - Comparative Rater
Trailer Programs                                                     To obtain the most competitive quote from Travelers
     South & Western is                                         when using a Comparative Rater, please take advantage of all
pleased to announce new                                         the savings and credits available from Travelers. These
Motorhome and Travel                                            include:
Trailer products for 2009.
Take advantage of great                                         !   Quote to Effective Date
discounts such as:                                              !   Avoiding Lapse in Coverage
                                                                !   Home Insured Elsewhere Credit
!    RV Association Discount                                    !   Account Credit
!    Factory Anti-Lock Brakes (ABS) Discount
!    Construction Discount (for vehicles with rubber roof or         There is a video demonstration
     fiberglass top)                                            available for the specific rater your
!    Passive Restraint System Discount.                         agency uses that details how to obtain
                                                                these important savings for your
                             For more details, refer to the     customers. There are also sell sheets that
                             underwriting guide at              you can print to use as a handy reminder.
                    You can get    To begin the training, enter course
                             a quote or submit a risk online    #PI9CPR, and select the rater that your
                             using modernLINK - the award-      agency uses. The demo only takes a few
                             winning web-based system. Just     minutes, and can be found at the
                             log into and   Travelers Agent Services online portal.
                             click on the modernLINK button.
                                                                NFIP Status
                                                                     On Friday, March 6, President
                                                                Obama signed the continuing
 Travelers                                                      resolution that extended the National
                                                                Flood Insurance Program (NFIP)
                                                                through Wednesday, March 11, 2009.
Extended Business Hours Now in Place                            Congress voted on March 10 to pass a
                                                                short term extension that will
    As part of Travelers’                                       authorize the NFIP through September 30, 2009. If you have
ongoing commitment to                                           any questions regarding the issue, please feel free to call the
provide our agents and                                          Flood Service Center at 800-356-6670, or the Flood Marketing
Customer Care Center                                            office at 800-713-3566.
(CCC) insureds with greater value and deliver a better
customer experience, the hours of operation for our service
centers have been extended.
    Effective March 2, 2009, all of our agents and CCC
                                                                Delay of Renewal Estimator Program
insureds will now be able to contact our team of service            Notification of Travelers’ 2009 Renewal Estimator
professionals on Saturdays as well as extended hours on         Program was sent on February 12, 2009. Travelers has
weekdays. The new hours of operation are: 7:00 a.m. to          delayed the launch of this program until April due to a
10:00 p.m. on weekdays, and 7:45 a.m. to 4:00 p.m. on           processing error. It is important to note that no customers have
Saturdays.                                                      been affected, as letters have not been mailed to them. If you
                                                                have already received a package in the mail, please disregard
PAF Policies                                                                                      it. You will be mailed a new
                                                                                                  packet with corrected
     Quoting and issuing Travelers Personal Article Floater                                       information at the end of
(PAF) policies has been enhanced with a new easy-to-use                                           March. The new packets will
interface. This will be a great opportunity to talk to your                                       be clearly marked to
customers about insuring valuables like fine art, jewelry,                                        minimize confusion.

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