Newsletter COMMON SENSE MARKETS April 1, 2009 Achieving Strength Through Unity - since 1990 MetLife In this Issue: Marketing Tools and Services MetLife Marketing Tools Whether you want to build your business with new prospecting efforts or strengthen customer National Lloyds relationships by expanding the number of policies Rate Changes your customers own, MetLife can help you be successful. MetLife’s online agent tools can provide Agency Sweep from you with product brochures, prospecting postcards, personalized newspaper insert flyers, Republic Group personalized self-mailers, door hangers, agent letters and more. MetLife Corporate Marketing is your resource for co-op advertising, trade shows and community events, Safeco Optimum Package Plus giveaway items, etc. For more information, call Corporate Marketing at 1-888-MET-MKTG (1-888-638-6584) or visit MetLife.com. s South & Western’ New RV Products Travelers Extended Mid Continent Business Hours Surplus Lines Accounts Mid Continent is interested in helping you in moving some of your “Surplus Lines” business out of that market into a “Standard Lines” company. As most of you know, Mid Continent likes to write “tougher” classes of business than most standard carriers are comfortable with writing. They have been told “Mid Continent is the company to go to right before moving to Surplus Lines”. In light of that, please consider giving Mid Continent the opportunity of reviewing your surplus lines accounts to see if they can help you move them from “Surplus” to a “Standard” market - Mid Continent. Contact Anco/CSM for more information. National Lloyds New Premium Charge Affecting Tier 1&2 After each year end NLASCO reviews all expenses checking for areas of concerns. One such area is the continued increase in the cost of reinsurance and the high exposure to the Texas seacoast regions. In order to help Agent Reminder: When you defray this increased cost, they will be implementing a request an additional insured Catastrophe Premium Charge for all new and renewal on a Mid Continent account, residential business located in the first and second tier counties effective April 1, 2009. we need the AI form specified A fully earned $50 premium charge will be included in your down payment. The on the Change Request: additional premium charge does not apply to residential dwelling policies that have wind ML1214, Ml1215 or Ml1357. coverage excluded or any commercial risk. commonsensemarkets.com CSM Newsletter Page 2 April 1, 2009 National Lloyds - Rate Changes for policyholders located within Tier 1. The counties in Tier 2 are: Bee, Brooks, Fort Bend, Goliad, Harris, Hardin, Hidalgo, Texas Residential Property Jackson, Jim Wells, Liberty, Live Oak, Orange, Victoria and Severe weather-related years do increase the cost of Wharton. The revised Underwriting Guidelines can be found catastrophe reinsurance, and that is no exception this year. in RepubLink under “Information Center”. National Lloyds has implemented a slight rate increase of 5% on the MDP mobile home program in Texas, and 8% on the SHO mobile home program in Texas, effective February 1, Safeco 2009. In addition, Territory 14 in Texas will receive a 5% increase on Dwelling Fire, Vintage Mobile Homes and Optimum Package Plus Homeowners programs. Other changes include monthly The Safeco Optimum Package will no billing charges to increase by $1 per payment in the following longer be available for new business, but it states as of February 1, 2009: Arizona, Oklahoma, Missouri, will remain grandfathered on existing New Mexico, Texas and Wyoming. The reinstatement fee for policies. The new Safeco Optimum a canceled policy will also increase by $1. Package Plus retains the features of the Optimum Package, while adding these coverages: Republic Group ! $500 coverage for tapes/records and discs ! Loss income for Trial ($400 per day) ! Death Benefit of $2000 per death and unused Medical Introducing Agency Sweep Limit ($4000 maximum) ! Punitive Damages (where allowed) Payments you accept ! Comp deductible waiver (for total loss) from your customers can ! Lower Accident Forgiveness qualification (3 years) now be entered on ! Pet coverage up to $500 for veterinary expenses if a dog RepubLink. With Agency or cat is injured or dies in a collision while in a covered Sweep, payments entered or non-owned auto prior to 6:00 p.m. (CT) are credited to your customer’s policy the same day, and your bank See details of the Safeco Optimum Package Plus at account is “swept” for the funds two business days later. safeco.com. You can use Agency Sweep for all your existing policies - personal lines and commercial lines. Agency Sweep for new business is currently available for personal lines only but will Help Clients Save with a be introduced soon for commercial business via RePak. The “Billing Summary” within RepubLink will be updated Safeco Package the following business day to reflect swept transactions on Safeco reminds existing business. New business transactions will be updated you that you can help once the policy has issued. To get started, just complete an your customers receive Agency Sweep Authorization Form and fax it to (972) 788- significant discounts and 6309. increased convenience by A five-minute webcast is available to take you through the using their current simple steps to transmit your customers’ payments. A link to package features. If a the tutorial can be found in RepubLink in the “Main Menu” customer has an auto or message announcing Agency Sweep. Also, a brief Power Point home policy and adds training guide is posted under the “Help” section. additional policies, they are available as a package. Homeowner Named Storm Deductible An AUTO home The Republic Group recently announced that effective policy can be combined 3/1/09 they will implement a mandatory 2% Named Storm with a home, condo, Deductible for new HO-3, HO-A and HO-A Advantage renters or watercraft policies in all Tier 2 counties. Renewals will not be affected by policy. A HOME policy this requirement. This change is being made to manage can be combined with an overall hurricane exposure in Tier 2 counties. Minimum auto, dwelling fire, umbrella, watercraft or motorcycle policy. deductibles for Tier 1 counties are not changing at this time; These packages may vary state by state. See your state- however, Tier 1 policies continue to be reserved for agents and specific product guide for policy and discount availability. CSM Newsletter Page 3 April 1, 2009 collectibles and other items outside of their homeowner’s South & Western policy. A self-paced training tutorial is available at the Travelers Agent Services online portal. New Texas Motorhome and Travel Travelers - Comparative Rater Trailer Programs To obtain the most competitive quote from Travelers South & Western is when using a Comparative Rater, please take advantage of all pleased to announce new the savings and credits available from Travelers. These Motorhome and Travel include: Trailer products for 2009. Take advantage of great ! Quote to Effective Date discounts such as: ! Avoiding Lapse in Coverage ! Home Insured Elsewhere Credit ! RV Association Discount ! Account Credit ! Factory Anti-Lock Brakes (ABS) Discount ! Construction Discount (for vehicles with rubber roof or There is a video demonstration fiberglass top) available for the specific rater your ! Passive Restraint System Discount. agency uses that details how to obtain these important savings for your For more details, refer to the customers. There are also sell sheets that underwriting guide at you can print to use as a handy reminder. southandwestern.com You can get To begin the training, enter course a quote or submit a risk online #PI9CPR, and select the rater that your using modernLINK - the award- agency uses. The demo only takes a few winning web-based system. Just minutes, and can be found at the log into southandwestern.com and Travelers Agent Services online portal. click on the modernLINK button. NFIP Status On Friday, March 6, President Obama signed the continuing Travelers resolution that extended the National Flood Insurance Program (NFIP) through Wednesday, March 11, 2009. Extended Business Hours Now in Place Congress voted on March 10 to pass a short term extension that will As part of Travelers’ authorize the NFIP through September 30, 2009. If you have ongoing commitment to any questions regarding the issue, please feel free to call the provide our agents and Flood Service Center at 800-356-6670, or the Flood Marketing Customer Care Center office at 800-713-3566. (CCC) insureds with greater value and deliver a better customer experience, the hours of operation for our service centers have been extended. Effective March 2, 2009, all of our agents and CCC Delay of Renewal Estimator Program insureds will now be able to contact our team of service Notification of Travelers’ 2009 Renewal Estimator professionals on Saturdays as well as extended hours on Program was sent on February 12, 2009. Travelers has weekdays. The new hours of operation are: 7:00 a.m. to delayed the launch of this program until April due to a 10:00 p.m. on weekdays, and 7:45 a.m. to 4:00 p.m. on processing error. It is important to note that no customers have Saturdays. been affected, as letters have not been mailed to them. If you have already received a package in the mail, please disregard PAF Policies it. You will be mailed a new packet with corrected Quoting and issuing Travelers Personal Article Floater information at the end of (PAF) policies has been enhanced with a new easy-to-use March. The new packets will interface. This will be a great opportunity to talk to your be clearly marked to customers about insuring valuables like fine art, jewelry, minimize confusion.
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