Revision of April 24, 2007
A publication of Administrative
Basic Emergency Response
Services, Office of Public Safety
Jason B. Powell, Director of Public
Safety / Chief of Police CENTRAL CONNECTICUT STATE UNIVERSITY
What should you do in an Emergency? - Call 911
This guide is intended to help you do the right ble for are in imminent danger, evacuate
thing in an emergency or critical incident. Ex- your work area and the building, and/or
perience tells us that the question is not if an activate the nearest fire alarm if necessary.
emergency will happen but when it will happen Do not hesitate to assert authority. Notify
and how will we respond. Therefore, the entire the Police, Fire and/or EMS responders by
campus benefits from planned responses as calling 911 as quickly as possible after
well as individuals who act correctly when exiting the building. If you or the people
faced with the challenge of an emergency. Ad- you are responsible for are not in immi-
Special points of interest:1999 ditionally, the University wants you to know that nent danger, call the University Police at
• Who to do in an emergency it has developed a comprehensive Emergency x22375 immediately and report the situa-
Management Plan to provide a framework for tion. They are on duty and on-campus 24
• CCSU Critical Incident Plan
response and action by the University in the hours a day, 365 days a year and are
• Communication Issues event of a serious incident. connected with any other emergency ser-
vice that may be needed.
• Bomb Threats
• Biological Threats What is an emergency? An Emergency is de-
fined as any event that places the students of Is there anyone else you should notify?
• Workplace Violence
CCSU, its employees, guests, or property in
• Hostile Intruder (NEW)
That depends upon the situation. Use
direct physical jeopardy (e.g., fires, explosions,
your best judgment. Bear in mind that
hazardous material incidents, serious acci-
other matters, while not an emergency,
dents, or serious criminal acts).
may also require the attention of the presi-
dent and / or the Critical Incident Team.
What should you do? For police, fire, or
emergency medical—Call 911. If you are un-
sure if the situation is truly an emergency—call
anyway. Remember, life safety is your first
priority! If you or the people you are responsi-
How will the University respond to a critical incident?
The University has a comprehensive Emergency Management Plan
that covers a wide range of possible events and provides a frame-
work for decision making. The plan establishes notification criteria,
incident specific response guides, and creates a Critical Incident
Team—comprised of the president and senior University officials—
to coordinate the University’s response and bring to bear whatever
additional services may be needed.
Revision of April 24, 2007 Page 2
• Always evacuate the • Know your meeting loca- • Faculty members are evacuation orders and to
building when the alarm tion (faculty should keep class responsible for monitoring the treat these activities with
sounds even if you think it is together during and immedi- safe evacuation of their stu- appropriate gravity. — which
just a drill. ately after the evacuation to dents from classroom situa- includes refraining from initi-
ensure that all have exited). tions in the event of an alarm. ating false alarms.
• Know the location of the
nearest fire alarm pull box, • Be aware and prepared. • Management and staff
and exit from your work Plan your evacuation before a members are responsible for • It is the responsibility of
area/classroom. fire breaks out. ensuring an orderly employee all campus occupants to im-
evacuation from work areas. mediately report fires and
• In the event of a fire, im- • Never ignore the smell
similar emergencies by calling
mediately activate the nearest of smoke or an alarm. Your • Students are responsible
appropriate personnel or by
fire alarm, call 9-1-1 (from a life, and the life of others, may for following the instruction of
initiating the fire alarm.
safe location). depend on your rapid re- authorities during emergen-
sponse. cies and evacuating buildings Keep building evacuation
• If you smell smoke, call
promptly whenever an alarm
routes clear. Never block ex-
its - even temporarily!
911. Report burning plastic • DO NOT INITIATE
sounds or orders to evacuate
smells, etc. FALSE ALARMS – Doing so
have been given by author-
is life threatening and arrests
• Report all fires, even if ized personnel. It is the re-
will be made of anyone who
sponsibility of CCSU students
they have been immediately
to respond promptly to
Fires (General Guidelines)
In the event of fire:
• Close the door to the affected room if possible.
• Sound the building alarm (initiate a pull station - located near exits)
• Alert those that may not be able to hear the audible alarm
• Exit the building
• Call 911 from a safe location and give them the location of the fire.
• Don’t attempt to extinguish a fire yourself if:
Revision of April 24, 2007 Page 3
Building Evacuation—Fire Alarm
Evacuate buildings in response to alarms or direction from planned) or stay with the group from your area or classroom.
University or municipal officials. When an alarm sounds or fire
• Keep clear of emergency vehicles. Leave sidewalks and
roadways free for emergency responders.
• Ensure that those in the general vicinity are aware of the
• Tell emergency responders about the presence any fire
or other hazard within the building, and the location of any
• Before leaving, tell emergency personnel of any major individuals unable to evacuate.
equipment/electronics that were left on.
• If no responders arrive within 5 minutes, call 911 or use
• Shut office/classroom doors behind you (to reduce the a nearby Emergency Telephone
spread of fire). If possible, leave doors unlocked but securely
• DO NOT re-enter the building until the Fire Department
or University Police have given the “all-clear” to do so re-
• Evacuate quickly by way of the nearest safe exit. gardless of whether the alarm is still sounding or not.
• Never use the elevator unless instructed to do by the Fire • Use building alarms only for fires.
• In heavy smoke, stay close to the floor near walls. Avoid
becoming a tripping hazard for others. Visibility will be limited.
• Proceed to a safe distance from the building (~100 feet)
to your group’s pre-determined meeting location (if pre-
Revision of April 24, 2007 Page 4
If it is necessary to evacuate the campus property, exit in the direction given by University Police or other emergency authority.
Do not put your vehicle in a position where it blocks the way for others. Some vehicles may be selected for emergency trans-
portation. If your vehicle is chosen, please cooperate. If the road is not usable, leave your vehicle and evacuate on foot.
If you are unable to leave the building during a fire, make every effort to call 9-1-1 and inform the dispatcher of your exact
location within the building (if you move, call again if possible). If the fire is close, find a room with a closing door far from the
fire (check with the back of your hand to see if the door is warm — don’t open a door that feels warm to the touch). Place
clothing or similar item, at the base of the door to block smoke from entering the room. If there is no phone, attempt to signal
people outside through windows. Avoid opening or breaking windows, which could aid the spread of fire or smoke to your
area. [Open a window only if you’re using it as an emergency exit or are in immediate danger from smoke.]
Evacuation for Disabled
Administrators, faculty and staff should ensure that these Some buildings have “rescue areas” near open stairways, or
guidelines are communicated to people in their areas of re- near elevators. Remain in these areas only if it safe to do so.
• When it is your role to communicate the location of a per-
Individuals with disabilities at CCSU must prepare for emer-
son left in the building, before leaving them, please note:
gencies ahead of time. Enlist the aid of “buddies” (co-
workers, supervisors, faculty or classmates) to help you in an
ο room number or exact location within the floor,
ο floor and wing,
• Prior planning of emergency exit routes and evacuation
procedures is important in assuring a safe evacuation. Prac- ο window locations
tice with “buddies”. It is important to establish these relation-
ships in advance and understand the most effective way ο name of the individual and their condition
assistance should be rendered during an emergency.
ο telephone number of the location if applicable
• Once a general building alarm is initiated, most eleva-
See further instructions under the In Place Protection section.
tors will not be functioning normally. If you cannot exit the Note: Carrying a wheelchair down stairs during an evacuation is
building during an evacuation, ensure that someone knows dangerous and should not be attempted in crowded exit routes.
your exact location within the building and will communicate
this to emergency responders.
• Stay in a room with an operating phone and closing
door. If you can not use the phone, have your buddy call for
you from the room, or after they have exited the building.
Revision of April 24, 2007 Page 5
Evacuation for Disabled (continued)
General Guidelines for assisting a disabled person:
As an individual with a disability, you are the expert on
• Listen to the individual; he/she is the expert regarding your own disability. You must:
his/her own disability.
• Identify yourself as having a disability.
• Always ask the individual how you can help before attempt-
ing any rescue technique or giving assistance. • Get involved in evacuation planning processes.
• Ask the individual if there are any special considerations or • Discuss with Residence Hall staff/Faculty/Employer
items that need to come with the individual. your abilities and needs as an individual with a disability
with regard to evacuation (i.e. use a wheelchair, cannot
• Remember there are individuals with "hidden" disabilities walk unassisted, cannot hear alarm, cannot see, etc.)
that may need assistance: health, psychiatric disabilities
(anxiety disorders, depression, bi-polar, personality disorders, • Know the safest method of lifting yourself from your
etc.), limited vision, or hearing impairments. wheelchair and proper carrying techniques. If you do not
know, ask your medical professional. Only professionally
• Some individuals may utilize service animals: guide dogs, trained individuals should attempt to lift you, unless you
hearing dogs, or assistance animals. When possible, keep the are in immediate danger.
• Determine the best evacuation option in advance for
all the areas you frequent.
Revision of April 24, 2007 Page 6
Communicating with the campus community is
always important, but even more so when the an emergency no other employee should dis-
University faces an emergency. While the seminate information about the event to the
Emergency Management Plan includes a com- media unless authorized to do so by the presi-
munications plan, everyone plays a role in dent. All questions should be referred to the
helping to make this plan work. The best way vice president for institutional relations who will
for this to happen is to ensure that the Univer- provide full disclosure of all factual information
sity speaks accurately, factually, and with one as quickly as possible with full regard for indi-
voice. Rumors and inaccurate information can vidual privacy and legal responsibility.
easily undercut efforts to maintain life safety
efforts. At the very least, a distorted version of
events in the media can cause needless worry If you have information that you think is impor-
on the part of students and their families. The tant, please share it with the authorized
president has authorized the vice president for spokesperson.
institutional relations to be the authorized
spokesperson for the University. During or after
Are there other ways you can help?
Yes! For example, administrators, deans and depart- dures and maintaining a safe residence hall Report unsafe
ment heads are encouraged to follow the practices
environment. During an emergency, they are
responsible for helping to ensure the safe
• Preparedness: Inform your employees and stu- evacuation of residents. Facilities
dents of the procedures outlined in this pamphlet.
• All employees are encouraged to contact
Arrange for further explanations and on-the-job train-
ing through the University Police-Fire Marshal's of-
Facilities Management for the repair of any un- 832-2301
safe conditions. Where appropriate, you may
also want to notify the University Fire Marshal at
• Emergency Situations: To the extent possible, extension 22386.
inform all employees under your direction of the
emergency condition. Evaluate the impact of the
emergency and take appropriate action. This may
include ceasing operations and initiating building
evacuation. Maintain emergency telephone communi-
cations with University officials - from another site if
• Residence hall directors and assistants are re-
sponsible for the preparedness of their area of re-
sponsibility by ensuring that residents are familiar
with alarm response procedures, evacuation proce-
Revision of April 24, 2007 Page 7
What should you do about a bomb threat?
Unfortunately faculty and students at police may ask you to conduct a simple
campuses everywhere may have to deal with "SEARCH" of the area. Observe carefully.
bomb threats on campus. Although actual DO NOT touch strange objects that you don't
bombing incidents are rare in colleges and recognize or that seem out of place; if you or
universities, there is always a possibility that co-workers cannot account for the item notify
such an incident could occur. The University’s the responding police officer.
goal is to assure that its community is safe.
Understanding that a common goal of bomb If a Suspicious Object is Located
threats is to disrupt classes or examinations,
the University also intends to proceed with all
scheduled examinations and with regular DO NOT touch or move the object.
instruction to the fullest extent possible.
Clear the area and prevent unauthorized peo-
ple from entering.
If you receive a bomb threat, it is crucial that Immediately contact the CCSU Police via 911
you stay calm, listen to the caller, his/her voice or extension 22375.
characteristics, and any background noises.
Ask the caller to repeat the message and/or
ask questions such as where the bomb is See the next page for the FBI Advisory depict-
located and what time it is scheduled to ing suspicious packages.
detonate. If possible record every word spoken.
A Bomb Threat Checklist (A copy is at the end
of this Guide.) should be kept near the phone,
readily available to guide you in documenting
as much information as possible from the
After recording this information contact the
CCSU Police Department immediately via 911
or at extension 22375.
Any threat that is received in a physical form
(such as a letter, email or recording) must be
treated as evidence and should not be handled
by many people. Law enforcement authorities
may be able to trace the source of the threat.
DO NOT attempt to evacuate the building your-
self and DO NOT pull the fire alarm. The deci- While many people think this
is what a bomb looks like, in
sion to search and/or evacuate will be made by fact modern explosives can
appropriate authority after evaluating all avail- be hidden or fashioned to
able information. appear to look like any num-
ber of ordinary objects.
Because you are most familiar with what is
supposed to be in your work environment the
Revision of April 24, 2007 Page 8
Revision of April 24, 2007 Page 9
What should you about biological threats, such as anthrax?
test the suspected substance if needed and
make recommendations that will assure that
These guidelines were developed for State no one will become ill if a genuine anthrax
agencies jointly by the Department of Public exposure has occurred.
Health and the Department of Public Works
to reflect the current information issued by • It will rarely be necessary to consider
the Center for Disease Control and immediate evacuation of a whole floor of a
Prevention, the US Postal Service, and the building or a building in response to an
FBI. As new information becomes available, anthrax threat alone.
updates will be issued. Please share this This would only be
information with your employees who necessary for possible
process mail and other appropriate parties. anthrax exposures if the
HOW TO HANDLE ANTHRAX widespread airborne
contamination in a
Letters containing Bacillus anthracis
(anthrax) spores have been received by mail DO NOT PANIC
in several areas in the United States. In
some instances anthrax exposures have • Anthrax organisms can cause infection in
occurred with several persons becoming the skin, gastrointestinal system, or the
infected. To prevent such exposures and lungs. To do so, the organism must be
subsequent infection, all employees should rubbed into abraded skin, swallowed, or
learn how to recognize a suspicious package inhaled as a fine aerosolized mist. In most
or envelope and take appropriate steps to situations currently being reported, the main
protect themselves and others. potential threat is getting anthrax infection of
the skin (cutaneous anthrax), not the form of
anthrax that results from inhalation
The following are guidelines for CCSU (inhalational anthrax).
employees to respond to perceived anthrax
threats. These guidelines replace those • Inhalational anthrax generally requires
issued on October 17th and October 23rd of inhaling a large dose of invisibly fine powder
2001. - particles 1-5 microns in size, a size
necessary to get deep into the lungs. It is
The following public health principles technologically very difficult to get anthrax
underlie these guidelines: into a form where it can be readily inhaled.
Reaerosolization of particles on clothing and
• Possible anthrax exposures on surfaces into particles of this size is
constitute a situation requiring an difficult. Thus, visible settled powders and
urgent response, but not an letters or boxes that are unopened are
emergency response. usually not serious threats for inhalational
anthrax. The immediate risk to people
• In situations where possible exposed in these situations is small.
exposures can be assessed based Inhalational anthrax would be of concern if:
on the finding of a possible source of a) a person opened a letter containing fine
exposure (as opposed to starting powder that produced a "cloud" of
with human illness), there is time to suspended dust or if the powder got directly
assess the credibility of the threat, into the person's face; or b) there was a real
assess whether there is a substantial concern of aerosolization based on a
risk of airborne exposure to anthrax, credible warning that an air handling system
Revision of April 24, 2007 Page 10
is contaminated or warning that a
biological agent was released in a public
• If there is no sink, wipe hands with
Handling of suspicious packages or envelopes:
Detailed Instructions bacterial wipes.
• Handle any item suspected of
contamination with care. • As soon as practical, shower with soap and water.
• Do not shake, bump or move it. • If you can leave the area and move to an
alternate room nearby that is isolated, you should
• Do not open, smell or taste it. do so.
• Do not pull the fire alarm. • Anyone who touched the item or was in the
vicinity should move to this room and wait for
• Notify your supervisor and describe the further instruction.
incident in detail.
• If no room is available, remain at the site until
Your supervisor will immediately contact the CCSU you receive instructions from the CCSU Police.
Police at 832-2375 and human resources (832-1756).
• Supervisors should list all persons who have touched the
item or are in the immediate vicinity. Include contact
The CCSU Police will make an initial assessment of information, such as phone numbers and have this
the threat level and/or health risk and make information available for the police and other emergency
appropriate notifications in accordance with the
University’s Emergency Management Plan if • If law enforcement authorities or emergency responders
make a determination that anyone was exposed, you will
necessary. be provided with further directions and any necessary
decontamination procedures will be determined.
• Turn off the local air conditioner or fan, if • Follow-up testing for potential anthrax contamination may
possible. take between 24-48 hours. Persons exposed to anthrax
are not contagious.
• Law enforcement will advise whether the
entire ventilation and heating system
should be shut down. If so, the Facilities
Management will handle this.
• Do not walk or pass the item around. Do
not call co-workers to the area.
• If you have already handled the item, put
it in a drawer.
• If you have not handled it, cover it with
anything (e.g., clothing, paper, trash can,
etc.) if this can be done safely. Do not
remove the cover.
• The area should be secured
to prevent others from entering.
Cordon off the room/cubicle;
obtain help from the CCSU
Police to do this, if necessary.
• If there is a sink in the room, anyone who
touched the item should wash their
hands with soap and water.
Revision of April 24, 2007 Page 11
What should you do about workplace violence?
Violence in the Workplace
A “threat” is a communicated intent to inflict physical or other
Executive Order on Workplace Violence harm on another person. A threat can be communicated
August 4, 1999 either verbally or by gesture, or a combination of the two
(singly or as part of a pattern of conduct) . A “threatening
The State of Connecticut adopts a statewide zero tolerance
situation” is a situation where one person, through
policy for workplace violence.
intimidating words or gestures has induced fear and
Therefore, except as may be required as a condition of apprehension of physical or other harm in another person but
employment: there does not appear to be any immediate danger of such
harm being inflicted.
• No employee shall bring into any state work-
site any weapon or dangerous instrument as
defined herein. • Notify the Human Resources Department, or if
necessary, the University Police.
• No employee shall use, attempt to use, or
• If an emergency situation develops, follow
threaten to use any such weapon or danger-
steps for emergency response procedure.
ous instrument in a state worksite.
• No employee shall cause or threaten to cause Beyond the Immediate Situation
death or physical injury to any individual in a
state worksite. For any emergency situations, the CCSU Police will take
Weapon means any firearm, including a BB gun, whether such action as is appropriate under existing law – including
loaded or unloaded, any knife (excluding a small pen or the arrest of perpetrators where necessary.
pocket knife), including a switchblade or other knife having The University, as part of its Critical Incident Plan, has
an automatic spring release device, a stiletto, any police established a Threat Assessment Team to consider the
baton or nightstick or any martial arts weapon or electronic totality of the University’s response to workplace violence
defense weapon. events. This team will respond to reports of workplace
violence and develop an action plan suitable to the particular
Dangerous instrument means any
situation. Where necessary, resources outside the University
instrument, article, or substance that, under will be used.
the circumstances, is capable of causing Central Connecticut State University, one of
death or serious physical injury. four universities of the
Connecticut State University System
Violation of the above reasonable work rules shall subject
the employee to disciplinary action up to and including dis- The content of this publication is provided to inform students
charge. and employees of the University. It is accurate at the time of
printing but is subject to change as deemed appropriate by
Central Connecticut State University in order to fulfill its role
Workplace Violence Response Protocols and mission or to accommodate circumstances beyond its
Emergency control. Any such changes may be implemented without prior
A situation is an emergency if: 1) An injury has occurred notice and without obligation and, unless specified otherwise,
OR 2) There is an immediate threat of physical harm or are effective when made.
injury. Central Connecticut State University is committed to a policy
You should consider your personal safety first in all of non-discrimination, equal opportunity and affirmative action
emergency situations. If possible, you should use the for all persons regardless of race, color, religion, sex, sexual
following response procedure. orientation, age, national origin, marital or veteran status, or
disability. This policy is applicable to all employment prac-
• First person on the scene quickly assesses tices, admission of students, programs and services to stu-
the situation and risk. dents, faculty, staff and the community.
• First person on the scene notifies CCSU
Police and EMS—Call 911.
Revision of April 24, 2007 Page 12
Community Response Checklist
Hostile Intruder / Active Shooter Incident
Characteristics: • Silence cell phones • Obey all police commands. This may
involve your being handcuffed, or
A hostile person is actively causing death
or serious physical injury or the threat of
• Place signs in exterior windows to keeping your hands in the air. This is
identify the location of injured per- done for safety reasons, and once
imminent death or serious physical injury to
sons circumstances are evaluated by the
police, they will give you further direc-
• Stay put until the police arrive and tions to follow.
First actions: give you directions
• Run away from the threat if you can, • Evacuate victims
as fast as you can.
• Facilitate follow up medical care, in-
• If you decide to run, do not run in a Contacting Authorities: terviews, counseling
straight line. Attempt to keep objects
such as, desks, cabinets, fixtures, etc.
• Use Emergency 911 • Investigation
between you and the assailant. Once • If the 911 system is overwhelmed,
outside, do not run in a straight line. call 832-2375 CCSU Police (non-
Use trees, vehicles, and other objects emergency line)
Un-Securing an area:
to block you from the view of intruders.
• Consider risks before un-securing
• Your last option if you are caught in an rooms
open area in a building may be to fight What to Report: • Remember, the shooter will not stop
back. This is dangerous, but depend-
• Your specific location- building until they are engaged by an outside
ing on your situation, this could be your
name and office/room number force
• Number of people at your specific • Attempts to rescue people should
• Summon help.
location only be attempted if it can be accom-
plished without further endangering
• Injuries- number injured, types of the persons inside a secured area.
If you cannot get away safely, injuries
secure immediate area based • Consider the safety of masses –vs.-
• Assailants - location, number of the safety of a few
on what is available. If possi- suspects, race/gender, clothing
ble: description, physical features, type • If doubt exists for the safety of the
of weapons (long gun or hand gun), individuals inside the room, the area
• Lock and barricade doors should remain secured
backpack, shooters identity if
• Turn off lights known, separate explosions from
gunfire, what was said, etc
• Close blinds
• Block windows
• Objective is to immediately engage
• Turn off radios and computer monitors assailants
• DO NOT activate the fire alarm. A fire
alarm would signal the occupants to
evacuate the building and thus place
them in potential harm as they at-
tempted to exit.
• Keep occupants calm, quiet, and out
• Keep yourself out of sight and take
adequate cover/protection i.e. concrete
walls, thick desks, filing cabinets
(cover may protect you from bullets)